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Hey everyone, I looked around and didn't find anyone having my particular problem, but If I put this in the wrong place, or someone has already solved it, just let me know. Don't want to waste your time!
I got my DINC the day they came out in stores...the first one my local store sold in fact. It was working great, but I hated the bloatware and the fact that the Bluetooth stack was not up to date...couldn't connect with a new hands free speaker phone I just bought (Parrot mini-kit slim). I had occasional random reboots, but not too many. Once or twice a week maybe.
So when the unrevoked one-click came out I tried it. Worked great.
Then I started trying ROMs. With everything I've tried I get random reboots...a lot of them. Sometimes it reboots once and works fine for a couple hours. Other times, it will loop until I do a battery pull. When it loops it will sometimes make it all the way to the lock screen, sometimes it will only make it to the boot animation, and sometimes it won't get past the white HTC screen.
I've used a couple different nightly builds of CM6, with and without google apps. I've used Skyraider 1.8 and 1.9 with and without sense. I've tried "touch of photons". Same results and activity on all of them.
Last night I gave up and downgraded to unrooted 2.1 with sense...factory fresh. I reformatted my SD card with the phone, reformatted the phone storage, and I've done factory resets. It still isn't working right.
At this point, I'd be happy to get it back to pre-Unrevoked and just wait for the official OTA Froyo which is supposed to come out soon. Rooting and using a stable rom is fine with me too. I just need a phone that works consistently.
Any ideas? I'm pretty desperate.
sounds like you needed to return it and get a new one since it was doing random reboots from the day you bought it.
have you used any of the hydra kernels to try and OC it, the 1.15 OC would cause mine to reboot. a good stable rom that i tried was JagerRom, 1.7.4 is without sense, and chocolate is with sense. don't try the OTA one because that is for people who updated to the OTA leak and im going to assume you aren't one of thoes people. haha
http://incredibleroms.com/roms/jager/
hope this helps
Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
Does anyone know if there is something that could have gotten messed up with unrevoked or the roms I tried?
Is there another downgrade method I can use? I just installed the PB31IMG.zip you can find in a few places out there...is there a known reliable source for the downgrade zip?
If I can avoid fighting with Verizon on this I'd like to. I'm obviously outside my 30 days, and I don't want to wait a week or 2 or three or more for a new incredible (if I can convince them to get me one). I'm not even sure warranty or Asurion will do anything with this kind of a problem either...I fear I'm stuck with a $500 reboot roulette machine.
re
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..
I also have had a reboot issue. I rooted the phone the day I got it and installed a senseless rom. It worked perfect the 1st day then started into a downward spiral of reboots till it went into a full boot loop. I did a nandroid back up of the original rom. No real issues since. Im still rooted and have only had one random reboot in about a week that I know of. I know the first issue was because of the rom but what causes the random reboots. Is it aloss of signal? Im a noob so Im just trying to get some insight.
Im on #2
I got my 2nd Incredible on Friday. Prior one would just get hotter and hotter (possibly due to signal issues) until it would enter a reboot loop. Hoping # 2 fares better.
johnsquared said:
Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
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ya everything works in jager. but from what everyone else is saying it seems like it could be the signal (or lack there of) that's causing the reboots. have you tried the hybrid prl? it uses the verizon and altell towers instead of just the verizon ones. i haven't tried it because im in cali and there aren't any altell towers near me, but if your stuck with the phone you might as well give it a shot if you live in the supported areas. good luck man.
Link to PRL thread:
http://forum.xda-developers.com/showthread.php?t=723829
If you don't have problems with signal don't bother with the hybrid prl... it kills your data speeds because it switches you from Verizon data network to Sprints data in most areas. I know in the Carolinas phones randomly reboot a lot because thats Alltel country and phones don't work properly without the hybrid. But down south its mostly Verizon. Out west Texas/Ok is mostly Alltel.
But man honestly - I have the same issue on custom roms. My stock Sense rom does fine though. Sometimes I'll be on a custom rom typing a text and the keyboard just freezes and its over. lol nandroid time to me - I can't take the reboots but hate not having the features of newer software.
re
i have tried the hybrid prl and it did not help my rebooting issues.
i have also tried switching to the the cdma codec to -b the higher quality compression... with no luck in fixing the reboots.
I have also made sure there was not an issue with an app causing it, i have tested mine with a clean / factory reset with absolutely no apps installed.
I have had 100% good luck with the leaked ota update, the one upped the camera to 720p recording as well as a hand full of other fixes, and not once did my incredible reboot or crash.
I'm pretty confident that htc has fixed this issue for me, once they drop the 2.2 update that everybody seems to be speculating will be released in a handful of weeks.
Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.
Me Too
johnsquared said:
Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.
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Same EXACT thing happened with me and telesales. No scripts, no hard reset, no task killer; NOTHING. Said "my phone gets hot and reboots" and they said (last Thurs), let's get you a replacement overnight so you can try the new one out of the weekend. No muss, no fuss. Got here 10:30AM the next day, and my evil super-heating 4-to-13-reboot-try prone phone is going back.
sprintrjm said:
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..
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Click to collapse
I don't believe towers/signal would have any effect on shutting down or booting. Basically once you're on a current PRL, you really shouldn't even have to update it. Unless you're having that poor service deal where an Alltell/Vzw hybrid would benefit you.
So normally I run my phone on Wifi because it saves battery when i'm on my university campus all day. So last night I headed off campus and so I turned off WiFi, and it didn't want to connect to data. Just sat there (with full service) but no data connectivity. So I rebooted the phone. still no connection, turned on airplane mode and then back off, now it worked but only for about 3 minutes I had 4G with blue sync and everything, then it dropped off. I went out into a rural area and I kept having full signal but no 3G. So I thought it was the rom. I was running AOKP b25 (Team Kang) so I just updated to Milestone 4. Everything was going well in initial setup of the phone, I had 4G signal, then halfway through setup the 4G dropped off. So I turned on Wifi and got everything setup. Turned off Wifi and it hooked to 4G almost immediately. Then about 3 minutes later, it dropped again. So at this point i'm really hoping it's not my phone and it's Verizon. I've never had a single issue before (i've had the phone since December) with data not connecting like this. It just started last night, which made me think it was Verizon and maybe it had to do with the Solar Flares or something? Has anyone had a similar issue and have any idea of what I might try?
Hi
I was just about to post the same thing. I'm experiencing the same, Data and service keeps dropping, I just got the phone Wednesday and since then It's been doing it. It's very frustrating, and I'm also on Verizon.
Someone else experiencing the same? Could Verizon be the responsible here and not the phone?
And if it helps, i'm located in Norman, OK
JGeZau said:
Hi
I was just about to post the same thing. I'm experiencing the same, Data and service keeps dropping, I just got the phone Wednesday and since then It's been doing it. It's very frustrating, and I'm also on Verizon.
Someone else experiencing the same? Could Verizon be the responsible here and not the phone?
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It's the phone, there's numerous threads about it (the Verizon version.) There's an expected software fix supposedly coming out this month sometime to fix it, that's all we know.
If it's the phone and an update will fix it, then why is it still doing it with a custom ROM? Do the custom ROMs not have the fix in place? I was under the impression that most of the things Verizon releases OTA to fix issues dont' happen in custom ROMS.
zacelliott said:
And if it helps, i'm located in Norman, OK
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Click to collapse
Hey, we are 4hr away from each other. I'm in Rogers AR
spencer88 said:
It's the phone, there's numerous threads about it (the Verizon version.) There's an expected software fix supposedly coming out this month sometime to fix it, that's all we know.
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Thank you I'll start digging up in some other threads
zacelliott said:
If it's the phone and an update will fix it, then why is it still doing it with a custom ROM? Do the custom ROMs not have the fix in place? I was under the impression that most of the things Verizon releases OTA to fix issues dont' happen in custom ROMS.
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Samsung is going to hopefully release a radio update that fixes it, which isn't found in custom rom's because it hasn't been released outside of samsung yet.
It's kinda weird though that this JUST happened last night suddenly, the signal has been flawless since I bought it so that's why I thought it was Verizon because I guess I figured if it was the phone it would have been doing it all along and not stop working all of a sudden.
It's the phone and a software update won't fix it. I've tried every radio out there, none solved the issue. I got the phone swapped over a week ago, it is still stock, and the issue hasn't returned. Theres an ongoing thread over at rootz about this.
I can't post the link but it's there. many members are reporting that replacing the device solves the issue.
this was verizon. it happened to me, went away by itself.
that being said, ive had the best handoffs using the 4.0.4 and 4.0.3 radios. try one of those, or a hybrid package.
I went to the Verizon store and they gave me a new SIM Card. Now it works!
willstilson said:
It's the phone and a software update won't fix it. I've tried every radio out there, none solved the issue. I got the phone swapped over a week ago, it is still stock, and the issue hasn't returned. Theres an ongoing thread over at rootz about this.
I can't post the link but it's there. many members are reporting that replacing the device solves the issue.
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First of all you don't know what you're talking about. It may be a hardware issue it may be a software issue. There is no way to tell at this point. You are trying leaked radios, good job that proves nothing. If Samsung is aware of the issue and working on a new radio you haven't tried it yet. Sit back and relax until the update comes out. Then we can go from there.
SirVilhelm said:
First of all you don't know what you're talking about. It may be a hardware issue it may be a software issue. There is no way to tell at this point. You are trying leaked radios, good job that proves nothing. If Samsung is aware of the issue and working on a new radio you haven't tried it yet. Sit back and relax until the update comes out. Then we can go from there.
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Wow dude, no need to get insulting. I was merely sharing my experience with a frustrated OP. If you want to blindly believe that there can't be anything wrong with certain devices, until the manufacturer comes out and says it, then more power to you. You are the consumer that ever manufacturer loves. Myself and many others over at Rootzwiki have found success by having our devices replaced. When I tell you that it is night and day difference, it is not a lie.
I agree with you about the leaked radios. If they don't work then it proves nothing. They are leaked and probably not finished. The reason I mentioned them in the first place is because many people tend to suggest trying them to solve signal issues. I was explaining that I have tried them and it did not work. What worked was swapping the defective phone.
A friend of mine has an Evo 4g running Fresh ROM. I have one as well but run anything from Sense ROMs to currently running MIUI. I have generally never had problems getting phone or 3g service while at work. He, on the other hand, goes days if not weeks with absolutely NO 3g or phone service while at work. The only thing that will work is 4g. We sit right next to each other so it isn't some office/structural interference. If he drives 2 miles away from the building everything starts working again. He says he doesn't have this problem ANYWHERE else.
That said, about a month ago he tried switching to stock, rooted which still wasn't working. He nandroided back to Fresh (the nandroid was made when the phone wasn't working) and miraculously everything started working fine. He was fine for about a month before he started having the problem again. He updated to the latest radios with no luck. He flashed the stock rooted rom again and tried updating PRL and profile but got errors that they couldn't be updated (maybe because he wasn't able to connect to 3g/phone?). Since none of that was working he went back to a nandroid he made the night before when his phone wasn't working. Again, everything started working just fine again.
There are 4 people in our office with Sprint (Samsung Galaxy, Evo Shift, Evo 4g) and no one else has problems like this.
Any suggestions on what could be causing this? Since the PRL and profile aren't changing between when the phone doesn't work and when the nandroid seems to restore function I am at a total loss.
EDIT: One last thing: He made both nandroids while at home where his phone works fine and restored those backups while at work. But that shouldn't make a difference, right?
Had he had any repairs done to it... My wife's phone had a data cable replaced and the technician accidentally put the antenna for the radio under the board she put back on...giving her almost no signal to speak of.... Had them open it up and fix it, and now her phone runs as good as ever.
ca1ne said:
Had he had any repairs done to it... My wife's phone had a data cable replaced and the technician accidentally put the antenna for the radio under the board she put back on...giving her almost no signal to speak of.... Had them open it up and fix it, and now her phone runs as good as ever.
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No repairs. The really weird thing is he was running the same setup he had backed up hours earlier and the phone didn't work. All he really did was wipe and restore the nandroid and everything started working again. I was in the office with him and saw the whole process. He has done this twice with the exact same result. 48 hrs since the last time he did it and his phone/3g still work. I just don't get it.
Sent from my GT-P7510 using xda premium
Been getting these ever since the phone was new...a lot like the E4GT did when the 4G was turned on running custom ROMs? It does this just enough to be anoying, not enough to take it in and complain...yet!
I'm rooted and stock ROM, but it did it on blazer ROM too. Also did it completely stock - no root! Back then with the shortages of phones I thought I'd wait to do something and hope maybe a software update might come in to save the day? lol
I guess it does it about once/day on average. Anyone else getting this?
Never happened to me thankfully in about 2 months of owning the phone.
This happened to mine as well... I guess its a TWiz glitch because it has not happened since I switched to CM10. Try an AOSP ROM and see if it helps. I used to get daily reboots just like you.
Sent from my Nexus 7 using xda app-developers app
I have had this phone for about 2 months now, runned a couple of custom roms, and I've never seen that.
ok, I guess I'll take it in to sprint store and see what they say...If they're feeling generous maybe they'll just replace it?
Well, I spent some time with a Sprint Technician last week trying to fix this "reseting" problem. The gal told me she'd call on Saturday to see if the phone had reset at all ...in other words to see if what she had done fixed my problem? Well she never called me back!!! So I phoned Sprint on Monday and told them it had reset twice on me in the time period
So, the gal I talked with created an "E-Ticket"? Then told me to take the phone to my local store and let them determine what to do next...My question is this:
I'm rooted and running stock right now (LI3) Both Modem and ROM.
Should I do a restore to stock before I go in?
Will they be able to tell that I was rooted?
Will they care?
Or should I just take the phone in like it is and be above board with them the whole way?
They prolly won't believe me when I tell them the phone did this when it was bran new un-rooted
Anyone?
This is probably not the response for which you are looking, but I have zero problems of any kind. I have been running the LIG leak since the day that it became available. I wish that I had some insight for you or could be of help.
Ok the meat of the problem is my vibration function quit. It happened after my battery dropped to around 10% yesterday. Though, even after a full charge its still not functional.
I've tried wiping the cache, reflashing InsertCoin Rom, restoring an old venom Rom, and updating from there. The best I can get is it now intermittently works.
Any other trouble shooting ideas?
It's happened to a bunch of people and appears to be a hardware problem. Some people have it randomly return to them. Mine works ... once a week maybe, but is otherwise permanently dead.
Nooooo!!! That sucks thanks for the info though. Guess I flash it to stock and see if I can warranty it.
devlmaycry81 said:
Nooooo!!! That sucks thanks for the info though. Guess I flash it to stock and see if I can warranty it.
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Let me know how that goes please. My phone's vibration died within 4 hours of purchase. It's an international version so I'm going to have to pay HTC for the warranty -_-
Yeah it really sucks. It just went out without warning. I never had an issue like this with any of my galaxy phones or my ancient HTC aria.