So normally I run my phone on Wifi because it saves battery when i'm on my university campus all day. So last night I headed off campus and so I turned off WiFi, and it didn't want to connect to data. Just sat there (with full service) but no data connectivity. So I rebooted the phone. still no connection, turned on airplane mode and then back off, now it worked but only for about 3 minutes I had 4G with blue sync and everything, then it dropped off. I went out into a rural area and I kept having full signal but no 3G. So I thought it was the rom. I was running AOKP b25 (Team Kang) so I just updated to Milestone 4. Everything was going well in initial setup of the phone, I had 4G signal, then halfway through setup the 4G dropped off. So I turned on Wifi and got everything setup. Turned off Wifi and it hooked to 4G almost immediately. Then about 3 minutes later, it dropped again. So at this point i'm really hoping it's not my phone and it's Verizon. I've never had a single issue before (i've had the phone since December) with data not connecting like this. It just started last night, which made me think it was Verizon and maybe it had to do with the Solar Flares or something? Has anyone had a similar issue and have any idea of what I might try?
Hi
I was just about to post the same thing. I'm experiencing the same, Data and service keeps dropping, I just got the phone Wednesday and since then It's been doing it. It's very frustrating, and I'm also on Verizon.
Someone else experiencing the same? Could Verizon be the responsible here and not the phone?
And if it helps, i'm located in Norman, OK
JGeZau said:
Hi
I was just about to post the same thing. I'm experiencing the same, Data and service keeps dropping, I just got the phone Wednesday and since then It's been doing it. It's very frustrating, and I'm also on Verizon.
Someone else experiencing the same? Could Verizon be the responsible here and not the phone?
Click to expand...
Click to collapse
It's the phone, there's numerous threads about it (the Verizon version.) There's an expected software fix supposedly coming out this month sometime to fix it, that's all we know.
If it's the phone and an update will fix it, then why is it still doing it with a custom ROM? Do the custom ROMs not have the fix in place? I was under the impression that most of the things Verizon releases OTA to fix issues dont' happen in custom ROMS.
zacelliott said:
And if it helps, i'm located in Norman, OK
Click to expand...
Click to collapse
Hey, we are 4hr away from each other. I'm in Rogers AR
spencer88 said:
It's the phone, there's numerous threads about it (the Verizon version.) There's an expected software fix supposedly coming out this month sometime to fix it, that's all we know.
Click to expand...
Click to collapse
Thank you I'll start digging up in some other threads
zacelliott said:
If it's the phone and an update will fix it, then why is it still doing it with a custom ROM? Do the custom ROMs not have the fix in place? I was under the impression that most of the things Verizon releases OTA to fix issues dont' happen in custom ROMS.
Click to expand...
Click to collapse
Samsung is going to hopefully release a radio update that fixes it, which isn't found in custom rom's because it hasn't been released outside of samsung yet.
It's kinda weird though that this JUST happened last night suddenly, the signal has been flawless since I bought it so that's why I thought it was Verizon because I guess I figured if it was the phone it would have been doing it all along and not stop working all of a sudden.
It's the phone and a software update won't fix it. I've tried every radio out there, none solved the issue. I got the phone swapped over a week ago, it is still stock, and the issue hasn't returned. Theres an ongoing thread over at rootz about this.
I can't post the link but it's there. many members are reporting that replacing the device solves the issue.
this was verizon. it happened to me, went away by itself.
that being said, ive had the best handoffs using the 4.0.4 and 4.0.3 radios. try one of those, or a hybrid package.
I went to the Verizon store and they gave me a new SIM Card. Now it works!
willstilson said:
It's the phone and a software update won't fix it. I've tried every radio out there, none solved the issue. I got the phone swapped over a week ago, it is still stock, and the issue hasn't returned. Theres an ongoing thread over at rootz about this.
I can't post the link but it's there. many members are reporting that replacing the device solves the issue.
Click to expand...
Click to collapse
First of all you don't know what you're talking about. It may be a hardware issue it may be a software issue. There is no way to tell at this point. You are trying leaked radios, good job that proves nothing. If Samsung is aware of the issue and working on a new radio you haven't tried it yet. Sit back and relax until the update comes out. Then we can go from there.
SirVilhelm said:
First of all you don't know what you're talking about. It may be a hardware issue it may be a software issue. There is no way to tell at this point. You are trying leaked radios, good job that proves nothing. If Samsung is aware of the issue and working on a new radio you haven't tried it yet. Sit back and relax until the update comes out. Then we can go from there.
Click to expand...
Click to collapse
Wow dude, no need to get insulting. I was merely sharing my experience with a frustrated OP. If you want to blindly believe that there can't be anything wrong with certain devices, until the manufacturer comes out and says it, then more power to you. You are the consumer that ever manufacturer loves. Myself and many others over at Rootzwiki have found success by having our devices replaced. When I tell you that it is night and day difference, it is not a lie.
I agree with you about the leaked radios. If they don't work then it proves nothing. They are leaked and probably not finished. The reason I mentioned them in the first place is because many people tend to suggest trying them to solve signal issues. I was explaining that I have tried them and it did not work. What worked was swapping the defective phone.
Related
Hey everyone, I looked around and didn't find anyone having my particular problem, but If I put this in the wrong place, or someone has already solved it, just let me know. Don't want to waste your time!
I got my DINC the day they came out in stores...the first one my local store sold in fact. It was working great, but I hated the bloatware and the fact that the Bluetooth stack was not up to date...couldn't connect with a new hands free speaker phone I just bought (Parrot mini-kit slim). I had occasional random reboots, but not too many. Once or twice a week maybe.
So when the unrevoked one-click came out I tried it. Worked great.
Then I started trying ROMs. With everything I've tried I get random reboots...a lot of them. Sometimes it reboots once and works fine for a couple hours. Other times, it will loop until I do a battery pull. When it loops it will sometimes make it all the way to the lock screen, sometimes it will only make it to the boot animation, and sometimes it won't get past the white HTC screen.
I've used a couple different nightly builds of CM6, with and without google apps. I've used Skyraider 1.8 and 1.9 with and without sense. I've tried "touch of photons". Same results and activity on all of them.
Last night I gave up and downgraded to unrooted 2.1 with sense...factory fresh. I reformatted my SD card with the phone, reformatted the phone storage, and I've done factory resets. It still isn't working right.
At this point, I'd be happy to get it back to pre-Unrevoked and just wait for the official OTA Froyo which is supposed to come out soon. Rooting and using a stable rom is fine with me too. I just need a phone that works consistently.
Any ideas? I'm pretty desperate.
sounds like you needed to return it and get a new one since it was doing random reboots from the day you bought it.
have you used any of the hydra kernels to try and OC it, the 1.15 OC would cause mine to reboot. a good stable rom that i tried was JagerRom, 1.7.4 is without sense, and chocolate is with sense. don't try the OTA one because that is for people who updated to the OTA leak and im going to assume you aren't one of thoes people. haha
http://incredibleroms.com/roms/jager/
hope this helps
Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
Does anyone know if there is something that could have gotten messed up with unrevoked or the roms I tried?
Is there another downgrade method I can use? I just installed the PB31IMG.zip you can find in a few places out there...is there a known reliable source for the downgrade zip?
If I can avoid fighting with Verizon on this I'd like to. I'm obviously outside my 30 days, and I don't want to wait a week or 2 or three or more for a new incredible (if I can convince them to get me one). I'm not even sure warranty or Asurion will do anything with this kind of a problem either...I fear I'm stuck with a $500 reboot roulette machine.
re
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..
I also have had a reboot issue. I rooted the phone the day I got it and installed a senseless rom. It worked perfect the 1st day then started into a downward spiral of reboots till it went into a full boot loop. I did a nandroid back up of the original rom. No real issues since. Im still rooted and have only had one random reboot in about a week that I know of. I know the first issue was because of the rom but what causes the random reboots. Is it aloss of signal? Im a noob so Im just trying to get some insight.
Im on #2
I got my 2nd Incredible on Friday. Prior one would just get hotter and hotter (possibly due to signal issues) until it would enter a reboot loop. Hoping # 2 fares better.
johnsquared said:
Thanks Stroupified...
The weird thing is that the reboot issue wasn't that big of a deal before I rooted and started flashing roms. It happened, but not enough to be a problem.
Does the camera and camcorder work on Jager?
Click to expand...
Click to collapse
ya everything works in jager. but from what everyone else is saying it seems like it could be the signal (or lack there of) that's causing the reboots. have you tried the hybrid prl? it uses the verizon and altell towers instead of just the verizon ones. i haven't tried it because im in cali and there aren't any altell towers near me, but if your stuck with the phone you might as well give it a shot if you live in the supported areas. good luck man.
Link to PRL thread:
http://forum.xda-developers.com/showthread.php?t=723829
If you don't have problems with signal don't bother with the hybrid prl... it kills your data speeds because it switches you from Verizon data network to Sprints data in most areas. I know in the Carolinas phones randomly reboot a lot because thats Alltel country and phones don't work properly without the hybrid. But down south its mostly Verizon. Out west Texas/Ok is mostly Alltel.
But man honestly - I have the same issue on custom roms. My stock Sense rom does fine though. Sometimes I'll be on a custom rom typing a text and the keyboard just freezes and its over. lol nandroid time to me - I can't take the reboots but hate not having the features of newer software.
re
i have tried the hybrid prl and it did not help my rebooting issues.
i have also tried switching to the the cdma codec to -b the higher quality compression... with no luck in fixing the reboots.
I have also made sure there was not an issue with an app causing it, i have tested mine with a clean / factory reset with absolutely no apps installed.
I have had 100% good luck with the leaked ota update, the one upped the camera to 720p recording as well as a hand full of other fixes, and not once did my incredible reboot or crash.
I'm pretty confident that htc has fixed this issue for me, once they drop the 2.2 update that everybody seems to be speculating will be released in a handful of weeks.
Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.
Me Too
johnsquared said:
Thanks for the input everyone, and I'm sorry others are having the same problem.
I went by my local Verizon store (actual Verizon store, not a 3rd part dealer) and told them my phone was rebooting repeatedly. They didn't even touch my phone...I was out of there in 5 minutes with a FedEx 2nd Day Air confirmation number for a new handset. And my wallet is intact also. I'm rarely impressed by Verizon's customer service, but this time...man... Between the new handset and the impending 2.2 update, I hope to be in good shape.
Click to expand...
Click to collapse
Same EXACT thing happened with me and telesales. No scripts, no hard reset, no task killer; NOTHING. Said "my phone gets hot and reboots" and they said (last Thurs), let's get you a replacement overnight so you can try the new one out of the weekend. No muss, no fuss. Got here 10:30AM the next day, and my evil super-heating 4-to-13-reboot-try prone phone is going back.
sprintrjm said:
i have gone through 4 incredibles.
they all exhibited the same rebooting issues... completely stock with NO installed apps.
I have also tested the phones with 2 different batteries and with different sd cards and no sd cards installed.
I had done factory resets.
I get a ****ty cell connection where i live, -100 to -96 db.
Its looking more like a tower issue..
Click to expand...
Click to collapse
I don't believe towers/signal would have any effect on shutting down or booting. Basically once you're on a current PRL, you really shouldn't even have to update it. Unless you're having that poor service deal where an Alltell/Vzw hybrid would benefit you.
We're trying to determine the "root" (pun intended) of the problem so if you wanna come in here and start a fight go find a local bar to do so. We need to try and locate the source of the problem so either post something useful or walk away.
There seems to be some confusion and I dont know if its being ignored or what but theres an issue with these kernels that needs to be looked into further before new ones continue to be released.
Theres an obvious problem for a good amount of people and everytime I look I see comments that there isnt a problem. So heres everything I could quickly find regarding it.
Now Im not trying to be a **** about this but I dont get how the issue is unheard of when its one of the biggest topics in this section. And so we're clear, this is happening in ALL kernels. Unfortunately its been more profound in Zedos because it seems more people went with his method.
All Im asking is before more and more kernels are released that someone at least acknowledge the problem and see if it can be addressed before more and more people root and start complaining because they were told there was no LO.S. bug
zedomax said:
data drop? dunno about that, this shizzle will not drop. It's ZEDOMAX!
Click to expand...
Click to collapse
zedomax said:
jump and we will find out. no they should be worked out. there was no data loss kinks in da first place, where did u get that?
Click to expand...
Click to collapse
________________________________________________________________________________________________________
joetemp75 said:
Man I was fine then I flashed v5 and got the no signal issue
Click to expand...
Click to collapse
SupahDave said:
Everything seemed to be fine last night but today I've had 4 separate times now where my phone has lost signal all together and needed to be rebooted to get phone/data back. When this has happened I tried going into About-->Status to see if I could see anything odd and I kept getting a FC of com.android.phone
Click to expand...
Click to collapse
jimbobtexas said:
I did. No love. I'm without a signal, period.
Click to expand...
Click to collapse
MILH0U5E said:
Got the no signal issue here too. I put it in airplane mode overnight and upon waking this morning the no signal circle was there. I had to do a reboot to get 3g and cell signal back.
Looking forward to seeing this process develop.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
wbyrd said:
Yeah this just happened to me too, everything was fine this morning then I played a game of solitaire and after going back to my home screen I saw the circle. Rebooted phone and everything came back on. It's possible that the circle was there before I played the game of solitaire but I didn't notice until right after I quit playing.
Hopefully it gets straightened out soon. At least rebooting fixes the problem, I can handle rebooting for a little while if needed.
Click to expand...
Click to collapse
plmiller0905 said:
I can't really deal with the issue of having no service. My daughter has a heart issue and can't afford to miss a call. It's not like I walk around all day literally looking at my phone's screen seeing if I have service or not.
I did reboot...so like your's my service is back up.
But I definitely hope this gets fixed soon. I'd rather have root with broken heptic feedback than the inability to receive calls.
But I'm sure the Op the get it fixed...
Click to expand...
Click to collapse
volwrath said:
I've had a dead call issue and also tday my radios were just dead and there was a circle in the middle of the notification barr. A reboot fixed the issues each time, but I think it might be a problem. I thing newer kernels will also fix said issues. Still very satisfied
Click to expand...
Click to collapse
JLine05 said:
I am having the issue of the phone (voice) and sms not working. Strange because everything else is working fine. Does anyone have any ideas? Thanks.
Click to expand...
Click to collapse
mcflargen said:
Still seems to have the data drop issue. Popped it on the second u dropped it, was great till a min ago. least a "restart" fixes it.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
joetemp75 said:
Man I just lost data again. This sucks
Sent from my SPH-D710 using xda premium
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Click to collapse
kindaskimpy said:
I'm giving this one a try because with the zedomax kernel I kept losing 3G and CDMA calling and not even noticing it unless someone told me they'd been trying to reach me for hours. A quick reboot would solve the issue but then it would happen again.
I'll report back and let you guys know if this one is giving me the same issue.
Click to expand...
Click to collapse
bbedward said:
I did this one because losing service on the other one, haven't lost it yet but its only been a couple hours
Sent from my sprint galaxy s2
Click to expand...
Click to collapse
fordmanck said:
I tried both, i'm back on this one. I lost service with zedos twice and haven't on this at all.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Telling you right now someone is going to come in here and go "this belongs in General" then a mod will move your thread and deduct 5 points from something, not sure...but just a heads up
I also see a lot of people having issues, but I'm now on day 2 of flashing Zedo V1 and have yet to experience any of these issues. Not sure what I did different, but everything just works... The only thing I did was after rooting was getting my MSL from Sprint and erased the proxy servers in the ##3282 menu.
EDIT: Ok, I just lost service 1 1/2 day after rooting... Bug finally hit me..
I dont mind it being moved and I have no clue what the deduction in "points" does but I'll deal with it.
Now Im getting much better battery but I know people are still losing service on the new OC kernel. My roommate happens to be on e the unlucky ones.
Man...thanks for posting this. Hopefully the mod doesn't close this thread. This definitely is a concern and a serious matter. I don't care if these kernels are, "use at your own risk" these kernels should've been listed as betas, and/or the bugs should've been listed and further testing should have been. If those steps were taken, I bet a lot of people would've held back from flashing them. I know I would have.
Shabby posted this earlier in the other thread (post 160):
http://forum.xda-developers.com/showthread.php?t=1267762&page=16
One thing that got to me was this morning I woke up, hoping to see a stock kernel and/or a way to return to stock. And instead, I see a new overclockable kernel. To me that's just not right. I think that you have to prioritize. That's like putting out a rom that has all data broke. Then instead of fixing it, you put out another rom...while disregarding the issues with the first rom. At least acknowledge the issue and let everyone know it's been worked on....don't just blow it off.
I know some of the devs over in the Evo forums was good about this....if something went haywire with one of their roms or mods...they were all on top of it to get the issue fixed and they also communicated with posting updates on the matter.
Like I said, hopefully the mods don't close this.
I'm definately gonna follow this thread...thanks Wingzfan
i rooted yesterday using zedomax method, did the OC kernel last night.. havent had any issues so far ..
plmiller0905 said:
Shabby posted this earlier in the other thread:
http://forum.xda-developers.com/showthread.php?t=1267762&page=16
post 160
I'm definately gonna follow this thread...thanks Wingzfan
Click to expand...
Click to collapse
Bubby does have the stock kernel pulled. I was testing it till 1:30 in the morning but he's gotta recompile it. It was bootlooping so today thats his first order of business.
As for the kernels, I flashed it by choice. I dont blame the devs for ANYTHING, Im just saying acknowledge theres a bug and lets see how to resolve it.
I've been reading through the rooted kernel threads as well prior to jumping on the root wagon and have seen several people mention that they are not rooted and have experienced the loss of service so it seems that the issue may not be exclusive to the rooted kernels...possibly a Samsung bug?
Very possible which is why im hoping we can get an idea of how man people are rooted vs non rooted having it. Now the only thing is I cant find any complaints online about nonrooted phones doing it except a few here and youd think it'd be widely discussed
Sent from a Galaxy far far away...
OrygunGal said:
I've been reading through the rooted kernel threads as well prior to jumping on the root wagon and have seen several people mention that they are not rooted and have experienced the loss of service so it seems that the issue may not be exclusive to the rooted kernels...possibly a Samsung bug?
Click to expand...
Click to collapse
Yeah...I read those too. However, I never lost any service at home with any android phone I've owned..Nexus S 4g, all Evo's, Epics etc. Then today I wake up and I have no service....maybe it is a samsung bug, but I'd rather return to stock myself to see if the issue was still there.
Stocks on its way i promise. Probly tonight actually. Bubby was really close last night. Once we get that Id be curious to see what happens.
Sent from a Galaxy far far away...
wingzfan said:
Stocks on its way i promise. Probly tonight actually. Bubby was really close last night. Once we get that Id be curious to see what happens.
Sent from a Galaxy far far away...
Click to expand...
Click to collapse
Sounds good...can't wait
Sent from my SPH-D710 using Tapatalk
This is an issue that started with mine also yesterday. But not only did I lose data but gps also. A reboot fixed it but I would like to know whats going on. I just came from the evo 3d and there was an issue that had to do with the prl so I am going to give that a shot with the 11115 prl that fixed the evo. Will post back with the results later today.
On V5, Ive only had the loss of data once in about 12 hours, versus about 3 times on Zedo V1.
I also did http://forum.xda-developers.com/showpost.php?p=17703908&postcount=11 for the hell of it to see if that helped (even though I got it at a sprint store)
For the record:
A) People have reported this issue even on the stock kernel. It is not clear where the cause is.
B) For kicks (and because it cannot hurt) I did the whole profile/PRL update thing that someone suggested. Be it luck or real benefit, I have no had the issue since.
wingzfan said:
Very possible which is why im hoping we can get an idea of how man people are rooted vs non rooted having it. Now the only thing is I cant find any complaints online about nonrooted phones doing it except a few here and youd think it'd be widely discussed
Sent from a Galaxy far far away...
Click to expand...
Click to collapse
I would think it would be widely discussed as well so that seems odd. I'm waiting to see what evolves or at least for stock kernel (an undo) before flashing a rooted one. I don't have TEP.
It's still a bit early for the issue to be too widely discussed.
dmarden said:
For the record:
A) People have reported this issue even on the stock kernel. It is not clear where the cause is.
B) For kicks (and because it cannot hurt) I did the whole profile/PRL update thing that someone suggested. Be it luck or real benefit, I have no had the issue since.
Click to expand...
Click to collapse
Nice. I was told by a helpful Sprint cust. serv. rep. a while back that you should update your PRL & Profile when you go into a new area (tavel, move, or even long commute to work) regardless of which phone you have. I would think unboxing your phone would qualify as well. It sure couldn't hurt.
---------- Post added at 06:59 AM ---------- Previous post was at 06:53 AM ----------
dmarden said:
It's still a bit early for the issue to be too widely discussed.
Click to expand...
Click to collapse
Good point. Many people would not likely research on the web/forums, instead they'd likely address the issue directly with Sprint.
plmiller0905 said:
Yeah...I read those too. However, I never lost any service at home with any android phone I've owned..Nexus S 4g, all Evo's, Epics etc. Then today I wake up and I have no service....maybe it is a samsung bug, but I'd rather return to stock myself to see if the issue was still there.
Click to expand...
Click to collapse
Ever owned a Samsung phone before?
This is my 3rd one and I swore after the last one Id never buy a Samsung phone again but I got sucked back in. Samsung is notorious for shipping phones with all kinds of bugs that should be considered showstoppers then pushing out fixes months later.
It would not surprise me at all if that was the case here. I am one of the ones having this issue and I am not rooted. Ive lost data several times after hanging up a call. The data never restores and I have to toggle 3G to get it come back.
I dont think this is a kernel issue. I think its something to do with the rest of the OS, either that or the kernel is a different problem thats just acting the same way.
Ok thats what i was hoping to find is nonrooted and rooted people who are having the issue. Now on my moment this issue was huge so i went to htc and maybe thats the case again. Maybe sammy dropped the ball again. Question is what can be done about it.
Sent from a Galaxy far far away...
rhinolow said:
So I went back to 4.0.1 and was getting a steady three bars on my phone
Went to 4.0.2 and am getting a steady 2 bars on 4g
Unlocked, and rooted on 4.0.2, and was getting really sporadic signal behavior, including signal loss
All these readings are from the same location in my home.
Then I went back to 4.0.1 and tested all three conditions and got the same results.
I'm no programmer so I can't say why unlocking/rooting would make a difference, but I believe it's making enough of a difference at this point that I'm going to stay stock and locked at 4.0.2 for now.
You guys that are having a lot of problems, are you unlocked or rooted?
Click to expand...
Click to collapse
Now that it's been a few days..... I want others to chime in on this report (no one answered this question in the original thread).
I was having a ton of issues, thought that VZW did something to make it slightly better (which I still believe they did), but stilll... I have issues, although not as bad as the second 12 hours of ownership.
I had made the call to tech support and was then going to return the phone.... when I got home I brought the device back to stock carrier 4.0.1 ROM floating around). Problems were almost completely gone!?! An hour later, the update came and I was worried about the upgrade screwing the radio that was acting better (not that it was perfect by any means!!). So..... after a little thought, I figured I could always go back to 4.0.1 and/or return it. I let the update do it's thing.
There seems to be zero difference between 4.0.1 and 4.0.2, when it comes to the radio.
I was still scared to do much..... I didn't install any apps while I watched the phone for a few hours. Then only Google's apps... the next day the rest of my apps (w/small exceptions, detailed below). Everything ran smoothly.... including the radio. Now it isn't nearly as good as the DX radio in my last phone, BUT..... at least I wasn't constantly with -120dbm and was able to use the phone, as a phone!
So.... I figured after another day that VZW must have fixed something.
Cool, right? Not sure..... I am stock, unlocked, and unrooted. I am afraid to root the phone..... I can't fathom how root could cause a radio issue, but am wondering how many others might have issue with and without root.
Now.... I am still seeing issues, but not nearly as bad. I'll root the phone tonight to see what happens, but would like others input.
Stock Verizon Nexus here and where I normally get full 4g I get maybe 2-3 3g bars. Most of the time I get zero signal where I at least get 3g.
http://www.anandtech.com/show/5254/investigating-the-galaxy-nexus-lte-signal-issue
droid2andyou said:
http://www.anandtech.com/show/5254/investigating-the-galaxy-nexus-lte-signal-issue
Click to expand...
Click to collapse
Great article. Sure as heck opened my eyes up. Thanks.
Root doesn't touch the radio. All it does it give you admin right over the phone.
-Galaxy Nexus
-Asus Transformer
player911 said:
Root doesn't touch the radio. All it does it give you admin right over the phone.
-Galaxy Nexus
-Asus Transformer
Click to expand...
Click to collapse
Exactly right it must have just been the cell towers by the ops area
I'm currently having issues now before and after root
droid2andyou said:
http://www.anandtech.com/show/5254/investigating-the-galaxy-nexus-lte-signal-issue
Click to expand...
Click to collapse
Just read that earlier today. Lots of great info inside.
The story continues
So, just to follow up. I did return my device for a new GNEX and have not had the same issues. I have been reluctant to root my new phone, but I still don't see any reason why the two would be related. I think I had a bad device. I think there are a substantial number of people that are getting DOA devices, but it doesn't appear to a majority. I'll report back if/when I decide to root and flash anything to my new device.
abendx said:
Now that it's been a few days..... I want others to chime in on this report (no one answered this question in the original thread).
I was having a ton of issues, thought that VZW did something to make it slightly better (which I still believe they did), but stilll... I have issues, although not as bad as the second 12 hours of ownership.
I had made the call to tech support and was then going to return the phone.... when I got home I brought the device back to stock carrier 4.0.1 ROM floating around). Problems were almost completely gone!?! An hour later, the update came and I was worried about the upgrade screwing the radio that was acting better (not that it was perfect by any means!!). So..... after a little thought, I figured I could always go back to 4.0.1 and/or return it. I let the update do it's thing.
There seems to be zero difference between 4.0.1 and 4.0.2, when it comes to the radio.
I was still scared to do much..... I didn't install any apps while I watched the phone for a few hours. Then only Google's apps... the next day the rest of my apps (w/small exceptions, detailed below). Everything ran smoothly.... including the radio. Now it isn't nearly as good as the DX radio in my last phone, BUT..... at least I wasn't constantly with -120dbm and was able to use the phone, as a phone!
So.... I figured after another day that VZW must have fixed something.
Cool, right? Not sure..... I am stock, unlocked, and unrooted. I am afraid to root the phone..... I can't fathom how root could cause a radio issue, but am wondering how many others might have issue with and without root.
Now.... I am still seeing issues, but not nearly as bad. I'll root the phone tonight to see what happens, but would like others input.
Click to expand...
Click to collapse
Hey guys ever since getting this phone ive been having to keep getting replacements for it and it still havent fixed the various problems that ive had with this phone.
1. microphone will cut out during calls and sound will stop working.
This problem has been resolved from getting a replacement through verizon's warranty program.
After receiving my replacement however, i am now getting the signal drop issue where the only way for the phone to work is putting it in CDMA mode. Ive researched online and found that various other people have been experiencing the same problem with their galaxy nexus. So i go to the store to order another replacement.
After receiving my 3rd replacement, still no luck. This phone is still experiencing the same problem has the last where the signal would randomly keep dropping. So i go back into the store and decide to switch out the sim card for the phone and order another replacement.
The 4th replacement comes in and to still no surprise the signal keeps dropping off. I found that both korean made phones and chinese made phones are experiencing the same problem. Ive changed my SIM card, rooted and unrooted, tried various roms, updated to the unofficial 4.1 jelly bean update and still nothing fixes this damn radio problem.
Im so fed up with this phone but if anyone has any suggestions it would be greatly appreciated as i have no idea how to get a working galaxy nexus and have never experienced a working one still. I would KILL to get a phone that actually keeps a 4g signal ><
This should not be in development.
Oi...
I don't quite understand the purpose of these threads...
For reference, this is the development forum despite the Verizon designation. Releases only here.
Sent from my Galaxy Nexus using Tapatalk 2
dmeadows013 said:
This should not be in development.
Click to expand...
Click to collapse
oops sorry will move my post to general.
Can't find download links for your rom.
oh wait...
There is nothing you can do except to keep getting replacements. No software will fix your issue at this time.
I just received a replacement yesterday as my phone's radios, voice and data would disconnect and only a reboot would fix it. Today I made it through the day without it happening once on my replacement. Still not convinced it is the device though until I go a few days without it happening.
If it happens with this one, I would say it is more of software radio issue and not the physical device and Samsung needs to do something about it.
So, I will see how it goes over the next few days. If this one continues to work, then it could possibly be the device. I My first GNEX though would not keep 4G for more then a minute and jump off, then on, then 3G, then 4G. To me that was the device. My next one would just lose it after a few hours, otherwise it was fine....
Let's hope the 3rd one is a charm.
Try updating the radio and is it possible you live in a area where signal is poor. I haven't had an issue at all with my nexus
Sent from my Galaxy Nexus using xda premium
tbis said:
Try updating the radio and is it possible you live in a area where signal is poor. I haven't had an issue at all with my nexus
Sent from my Galaxy Nexus using xda premium[/QUOT
currenly using the latest from official 4.0.4
tried the many hybrid radios too out there and its still doing this. you must have gotten lucky then, ive been experiencing this ever since i got the phone
Click to expand...
Click to collapse
"like new" replacement improperly tested
Jooining the club.... I had a relatively well functioning gnex until about 2 weeks ago, it did reboot once in a while, but oh well. Then it totally died suddenly. Tried to revive it to save data, but to no avail. So here you come Verizon "like new" replacement..... :fingers-crossed:
Oh no....well sure enough, started to have problems with dropped connectivity data + voice immediately after init.
Previous phone never did it. And it is doing this over a huge urban city.... I was careful in transferring my SIM as well.
there a slew of threads around forums discussing this issue and related (among others see through https://code.google.com/p/android/issues/detail?id=24345"]https://code.google.com/p/android/issues/detail?id=24345
Is is time for class action against Verizon for improper testing procedures and wrongly sending faulty devices as new (which they can pass along to Samsung since ultimately, it is probably Samsung who is playing dumb) ?
deejaycin said:
Hey guys ever since getting this phone ive been having to keep getting replacements for it and it still havent fixed the various problems that ive had with this phone.
1. microphone will cut out during calls and sound will stop working.
This problem has been resolved from getting a replacement through verizon's warranty program.
After receiving my replacement however, i am now getting the signal drop issue where the only way for the phone to work is putting it in CDMA mode. Ive researched online and found that various other people have been experiencing the same problem with their galaxy nexus. So i go to the store to order another replacement.
After receiving my 3rd replacement, still no luck. This phone is still experiencing the same problem has the last where the signal would randomly keep dropping. So i go back into the store and decide to switch out the sim card for the phone and order another replacement.
The 4th replacement comes in and to still no surprise the signal keeps dropping off. I found that both korean made phones and chinese made phones are experiencing the same problem. Ive changed my SIM card, rooted and unrooted, tried various roms, updated to the unofficial 4.1 jelly bean update and still nothing fixes this damn radio problem.
Im so fed up with this phone but if anyone has any suggestions it would be greatly appreciated as i have no idea how to get a working galaxy nexus and have never experienced a working one still. I would KILL to get a phone that actually keeps a 4g signal ><
Click to expand...
Click to collapse
This is the VZW development thread. You'll find better responses /answers to your questions in the proper forum.
XDA Mods please move to proper thread.
Thread moved. Please do not post general threads or questions in the development section. Thank you.
---Jay--- From the GNex
I just updated to 4.1 and can't seem to get a network signal on any of the ROMs I have tried. Anyone else had this problem or found or know of a solution?
Thanks.
Rarazuh said:
I just updated to 4.1 and can't seem to get a network signal on any of the ROMs I have tried. Anyone else had this problem or found or know of a solution?
Thanks.
Click to expand...
Click to collapse
Was this an OTA uprade? If you did an manual upgrade, you should make a backup before going forward.
Are you sure you used the correct ROM? Cross-flashing between a Toro/Maguro/Toro+ will often have the phone but up but with the radios not working
did you check your apn?
I just bought this phone on Thursday and the bestbuy rep had the same problem on two different phones and had to call the Verizon help desk. She managed to get it working and of course my signal went in and out as soon as I left the parking lot. I went home and immediately rooted and flashed 4.1 and had the same issue. I was on the phone with tech support and they couldn't find the problem.
I then did a quick search online and found that this is a common issue. The problem is that when updating to 4.0.4 the galaxy nexus has a hard time with the 4g connection. It then drops to 3g and then it realizes 4g is available and switches back just to start this never ending cycle. This causes a signal to be held for seconds at a time before dropping completely until it switches to the other.
The temp fix is to disable LTE and run your phone on CDMA full time. This worked for me and I have constant signal everywhere. Eventually I know a patch will arrive so I'm content with 3g for the time being.
What puzzles me is how come this doesn't happen to everyone? Its a big enough issue that I found the solution within 3min of searching for a fix but not big enough for Verizon to be aware of.
Sent from my Galaxy Nexus using xda premium
mclaughlin47 said:
I just bought this phone on Thursday and the bestbuy rep had the same problem on two different phones and had to call the Verizon help desk. She managed to get it working and of course my signal went in and out as soon as I left the parking lot. I went home and immediately rooted and flashed 4.1 and had the same issue. I was on the phone with tech support and they couldn't find the problem.
I then did a quick search online and found that this is a common issue. The problem is that when updating to 4.0.4 the galaxy nexus has a hard time with the 4g connection. It then drops to 3g and then it realizes 4g is available and switches back just to start this never ending cycle. This causes a signal to be held for seconds at a time before dropping completely until it switches to the other.
The temp fix is to disable LTE and run your phone on CDMA full time. This worked for me and I have constant signal everywhere. Eventually I know a patch will arrive so I'm content with 3g for the time being.
What puzzles me is how come this doesn't happen to everyone? Its a big enough issue that I found the solution within 3min of searching for a fix but not big enough for Verizon to be aware of.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I have the same issue. it burns your battery as well by switching back and forth. I used to leave my nexus uncharged at night and the sleep mode would allow it to only lose a a few percentages but now if i leave 4g on with 50 percent battery.. Its almost alway dead when I wake up
Sad to say I have the same experience
The story told by mclaughlin47 is almost exactly what happened with me. Even rooted and running BAMF Paradigm 2.1, I still have the same problem. If anyone knows of a way to fix this, please let us know.
I can't believe Verizon isn't aware of this problem. I actually had better battery life and signal with my Thunderbolt running Vicious ROM. I may just be returning mine if I don't hear of a solution soon.
Thanks for any help, cause this is ridiculous!
I am rooted now, but even on stock ICS I was getting a problem where my radios just die. Requires a reboot to fix. But when I was seeing it, they always looked fine. You don't know they died until you try to use data or make a call.
Do you still have your imei
Sent from my SCH-I535 using Tapatalk 2
I saw the same issue with ics and jb roms. Tried several radios but always dropped data and voice when using 4g. From what I've been reading, it's a hardware defect.
Mine also works great and stays connected all the time when I leave it in cdma mode. Went back to my rezound since 3g mode there at least still let's me use data while talking on the phone. I like showering in as much radiation as I can
tbguy said:
I saw the same issue with ics and jb roms. Tried several radios but always dropped data and voice when using 4g. From what I've been reading, it's a hardware defect.
Mine also works great and stays connected all the time when I leave it in cdma mode. Went back to my rezound since 3g mode there at least still let's me use data while talking on the phone. I like showering in as much radiation as I can
Click to expand...
Click to collapse
Reflash the radio and the cdma radio. Samsung and Verizon Wireless both claim that hardware defects are not known issues.
Which hardware revision do you have? (looks on the label on the back should be 11.11, 11.12, or 12.0.)
i have 12.01
will try reflashing the latest radios
tbguy said:
i have 12.01
will try reflashing the latest radios
Click to expand...
Click to collapse
just to check back, did it work?
unknownzero said:
just to check back, did it work?
Click to expand...
Click to collapse
Have the same exact issue...just upgraded to a jelly bean Rom and my data drops completely and I barely have a signal, did a super wipe (radio-rom-Gnapps)...and went to my old rom of ICS and I still have the same problem...but for the most part I barely have any type of signal and calls are dropping, called Verizon and they told me something about a switch, and that there is no problem in ur area....I just called last night, I'm gonna call back today...wish there was a solution ...also tried that 3G switch I just read earlier and I still have a poor signal
Any updates? I'm having the same problem
Hi,
I'm having the same issue. I've had my Nexus for about a month now and have had nothing but horrible signal issues, while my old Droid 2 gets fantastic signal.
I'm using the latest Bugless Beast 4.1.1 with the latest radios that were released today.
People have mentioned it being a hardware defect. I'm assuming I should just go back to stock ICS and go into Verizon and exchange it for a different Nexus?
It may very well be a hardware problem, but my thought was a SIM card problem for the reason that rebooting often does not solve the problem for me. I have a passcode on my SIM card, so if my phone doesn't ask me to enter the code then I can assume it doesn't see the card. This often happens when I encounter the loss of data problem and reboot, and I usually have to remove the SIM card and fiddle with it a bit and put it back in and then it reconnects.
So I went to the Verizon store to try and swap my SIM card and they wouldn't give me a new card, saying that it's a known software issue that Samsung has already attempted to fix twice and they are working on another OTA update. I obviously made a ruckus about how I'm paying for service I can't access and I want a different device, blah, blah, blah. Basically he was incredibly unhelpful.
I've been on ICS AOKP and recently switched over the CM10 JB and that's when the problems started for me, but I switched because some type of battery issue (it lasted about 3 hours for a few days) caused my phone to reset itself and erase everything so it seemed like a good time to upgrade. So I may have unique hardware issues going on but according to vzw it is software-based. I'm not sure if this is something that can/will be addressed in a new nightly if that's the case.
PEOPLE, IT'S NOT A HARDWARE PROBLEM! IT'S SIMPLY A RADIO.IMG PROBLEM! A LOT OF PEOPLE WHO IS ON ICS, BUT FLASHED LATEST RADIO ARE SUFFERING FROM THIS!
What you can do is just flash to a older radio image. Not that hard. Will this stop the OTA? Probably, but you can either flash the latest version back or just manually flash it.
Have a good day.
I got mine the first week of Aug at Best Buy. The first one I got had all the problems described above. Radios dropping out and dropping every call I made. I returned it the next day, and the sales guy told me he was 100% sure it wasn't the phone. I asked him to exchange the phone and the card because I couldn't use a phone that couldn't make calls. He did the exchange, and the second phone was actually worse. Most of the time, I could not even make a call. So, the next day I took that one back. They gave me a third one that worked great for a week, then I started getting a no SIM card error message. The phone would reboot and work again for about 3 hours, then repeat error message. I took the card out, wiped down all the contacts with a soft cloth, and I have had no problems since. Great reception, no dropped calls. Great phone. I don't know if it is hardware or software, but I would keep returning the phone until you get one that works!
Once again, what is the point of having a phone that can't make calls.