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Last night I was out and during the night I pulled my desire z out of my pocket to find that the screen was dead, the soft touch buttons were still lit up and working but no display. I pulled the battery and tried to reboot and no luck, you can hear it booting and even unlock/receive calls and txts etc once it has booted up just the screen stays blank the whole time so have to do everything on feel.
Essentially does this just mean my screen has a hardware fault? is it worth trying to fix? I assume the only option would be to purchase a replacement screen and dissemble and reassemble it?
(warranty is not worth it as I live in New Zealand and would have to send my phone back to the UK where I bought it from, also I have dropped it quite a few times so probably voided anyway...)
Thanks in advance for any input
Does it never display anything? So not even a flash during boot or something?
Because then it is probably a hardware problem.
Since the soft touch buttons do still work I think there might be a little crack or something in the flat cable that connects the bottom half with the top.
Maybe you could check whether you can see if the cable is broken or not?
The best thing to do then is to look for a replacement and try to fix it yourself or bring it to a shop where they can do it for you.
No it never displays anything, completely dead the whole time. The touch input is still working though as I answered a phone call this morning on it by making the usual gesture just without being able to see anything. Doesnt seem to be anything wrong with the cable itself as far as I can see. Yea might have to get someone to have a look at it.
My phone is acting the same. I dropped my phone in the pond before, but pulled battery out on time and had it in rice for a day. My phone was still working for about two weeks after that incident. I dropped it and had one little crack at the top of the screen and about a week after that it died when I had a water balloon fight with the phone in my pocket. D;
Do any of you know if the replacement lcd screen/digitizer for the Desire Z would work for the G2?
I had the same thing happening to my G2 screen, only it was intermittently working for a little while, then just completely died and wouldn't work. It was doing this crazy flickering thing then the back light wouldn't go on at all. If I held the phone at a certain angle in the sun, I could see that the pixels were indeed working on the display, but there was no backlight to make them normally visible.
So I purchased a replacement screen from ebay and carefully followed the directions on a youtube video for a G2 take apart. Its not a hard task to take apart and get down to the screen itself. It was rather easy. After putting it back together the screen still didn't work! Sounds work, i can also receive calls etc. But the screen still doesn't work!
Is there any way that this could be a software issue?
Oh and PS, I believe the LCD replacement would work for both the desire Z and the G2. They are identical phones after all right? I'd say its a safe bet. The screen I bought was only 35 bucks. Didn't think that was a bad deal.
Another dead screen or something else?
Few days ago my phone fell of the couch onto a rug - no big deal, so far it has survived much worse, but when I picked it up, the colors were all messed up - overly green and red. Tried restarting - no luck. Everything worked fine, except the colors, but then the screen turned of completely. I could hear notifications, phonecalls, but the screen was dead. After some tapping on the screen, it turned on again - with ****ed up colors. Then started flickering and was gone again. Few more times I could turn it on by tapping before it was dead for good.
Figured, after all these drops it survived, maybe the screen connector is a bit loose. I mean, I could sometime get a contact when tapping it, so I dissasambled it completely, secured all the connection, put it all back tougether and fired up - same thing: dead screen, phone working.
Has anyone had such problem before? Is it screen that is dead, or connector or... I have no clue... I would like try to fix it on my own, with some replacement parts I could get on ebay - but, what gave?
Hi,
When I tried to unlock my phone this morning the screen didn't turn on so i figured the battery died on me. I connected it to the charger but it didn't do anything. A few seconds later i suddenly got a notification sound and the LED started blinking but still the screen wouldn't come on. I tried tapping some random places in the screen and I noticed it responded to my touch, by now I started getting scared the screen might have died on me.
I pulled the battery and tried to reboot the phone, same problem, screen responds but doesn't display anything, not even the google logo.
Then I tried getting in the bootloader, same thing here, got into bootloader but screen didn't display anything. I figured it might be a problem with the bootloader or whatever so I flashed the factory image from Google but the problem persisted.
The phone was working perfectly yesterday and it hasn't dropped on the floor or got wet, it just sat on the table all night long.
So is there anything else I can do? Has my screen just died randomly on me?
In case the screen needs to be replaced, will Samsung do this for free? I'm not sure if it matters but I'm in Europe.
Anyone? I'm quite desperate here.
scipicore said:
Anyone? I'm quite desperate here.
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Click to collapse
anyone get any idea with this problem i'm having the exact same problem
phone was fine untill yesterday evening (i've had the phone just over a year), i got a message ( i heard the notification sound ) went to unlock the phone and nothing, so i tried pulling the battery, restart the phone and still nothing
led works on the phone, it boots play sounds recieves message etc and the touch and feed back works so you can push random buttons but the screen is completely blank
no cracks, no water damage
Twisted701 said:
anyone get any idea with this problem i'm having the exact same problem
phone was fine untill yesterday evening (i've had the phone just over a year), i got a message ( i heard the notification sound ) went to unlock the phone and nothing, so i tried pulling the battery, restart the phone and still nothing
led works on the phone, it boots play sounds recieves message etc and the touch and feed back works so you can push random buttons but the screen is completely blank
no cracks, no water damage
Click to expand...
Click to collapse
I sent my phone in and it turned out I had water damage, even though I'm sure it never ever came in to contact with water or even moisture. Had to buy a new one, no refund or anything. Even had to pay €200 to get my broken phone back.
I hope you have more luck than I did.
You got ripped hard, water damage is an excuse the telcos use to get out of replacing your device, its a widespread practise, sounds like your phone had a hardware fault and should have been repaired or replaced.
If it happens again insist on proof and explain you know your rights and will pursue a formal investigation with whatever is the relevant consumer authority in your region.
Dont take no for an answer and be prepared to politely but firmly argue for your rights and also escalate the complaint if not satisfied with the sellers response.
It is not unusual for mass produced devices to have hardware faults, but water damage is a total copout by the seller.
For example it is estimated that between 0.5% and 2.5% of sgs3 i9300 devices have faulty batteries which leak and damage internal hardware, and typically the seller will blame the buyer for water damage (more $ for them) rather than replace the device (no $ for them).
sent via xda app from starkissed maguro gnex paranoid beta9
Hello guys ,
I had a terrible situation today I wish anyone can help me wake up from this nightmare as soon as possible
My tablet is working fine for about 15 months and today I accidentally applied a pressure on the center of the tablet screen
then I found it off - I mean the screen - despite the tablet is up , tried to restart it , the LCD stays off although I can hear the sound of messages , the sound of touching the keypad of the password panel , so I am sure the touch is working and everything is well functioning , but the LCD is dead .
By the way there's no cosmetic damage on my tablet at all and the screen has 0 damage
Can anyone suggest me a solution or a diagnosis ?
Thanks in advance and sorry for my terrible English .
a7medmo7eb said:
Hello guys ,
I had a terrible situation today I wish anyone can help me wake up from this nightmare as soon as possible
My tablet is working fine for about 15 months and today I accidentally applied a pressure on the center of the tablet screen
then I found it off - I mean the screen - despite the tablet is up , tried to restart it , the LCD stays off although I can hear the sound of messages , the sound of touching the keypad of the password panel , so I am sure the touch is working and everything is well functioning , but the LCD is dead .
By the way there's no cosmetic damage on my tablet at all and the screen has 0 damage
Can anyone suggest me a solution or a diagnosis ?
Thanks in advance and sorry for my terrible English .
Click to expand...
Click to collapse
First, you could test it on a tv with an HDMI adapter. If the screen shows up, it means the circuitry is good. Then, take the tab to a dark room, shine a flashlight on the screen to see if the images are there with unlit background. If they are, the backlight has gone bad.
If nothing is seen, you'd want to pop off the back cover, and inspect the amber ribbon running the length of the battery at both ends.
The end connecting to the motherboard snaps on and off, which is more likely to come off, seeing as the silver EMI strip is not designed to hold the connector down.
The other end requires that you remove the board at the bottom for inspection. It's unlikely that this end should loosen since it's "latched" down. If the connections are good, more likely than not the lcd is out. That being the case,the only thing to do is to replace the touch/lcd combo since there is no way I know of that one can remove an original screen without cracking it. The tape Asus uses binds too strongly and the touchscreen too brittle.
a7medmo7eb said:
Hello guys ,
I had a terrible situation today I wish anyone can help me wake up from this nightmare as soon as possible
My tablet is working fine for about 15 months and today I accidentally applied a pressure on the center of the tablet screen
then I found it off - I mean the screen - despite the tablet is up , tried to restart it , the LCD stays off although I can hear the sound of messages , the sound of touching the keypad of the password panel , so I am sure the touch is working and everything is well functioning , but the LCD is dead .
By the way there's no cosmetic damage on my tablet at all and the screen has 0 damage
Can anyone suggest me a solution or a diagnosis ?
Thanks in advance and sorry for my terrible English .
Click to expand...
Click to collapse
a7medmo7eb - We're very sorry to hear of this. Kindly email us at [email protected] with this copied problem description along with the serial number of your tablet and we will do our best to provide you with troubleshooting and servicing options.
If you have any further questions, comments or concerns please do not hesitate to let us know. We will be more than happy to assist you. Once again, thank you for choosing ASUS products and services.
Thank you.
-In Search of Incredible-
Technical Support Department
http://www.asus.com :: http://service.asus.com/
is it possible that the sensors will stop working if htc one m8 get dropped from hands?
the main thing is i have dropped my phone, the display was showing white, now the display is fine but the sensors are not working?(htc center chnaged display and in short spoiled my phone)....
they saying ROOT is reason for having this sensors problems
anyone willing to help me heree?
saiyansection said:
is it possible that the sensors will stop working if htc one m8 get dropped from hands?
the main thing is i have dropped my phone, the display was showing white, now the display is fine but the sensors are not working?(htc center chnaged display and in short spoiled my phone)....
they saying ROOT is reason for having this sensors problems
anyone willing to help me heree?
Click to expand...
Click to collapse
Which sensors? Proximity? Light?
Ive bought some cheap knock off screens to repair my own phone and all the sensors are on the replacement piece. They must have missed a connector or given you a bad part.
On the knock-offs, i had a proximity sensor not work and the light sensors are not that great.
avg2424 said:
Which sensors? Proximity? Light?
Ive bought some cheap knock off screens to repair my own phone and all the sensors are on the replacement piece. They must have missed a connector or given you a bad part.
On the knock-offs, i had a proximity sensor not work and the light sensors are not that great.
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Click to collapse
light sensor,proximity sensor,G-sensor(which causes motion launch),camera flashlight all are not working when htc service center changed my phone's display.
are the sensors available only on the display part?, then they replaced display with fake one nd took money about 8500 INR
they are giving me **** reasons that phone was rooted, i told them there is no relation between display,sensors and ROOT.. i have lodged case against them will see what happens, HTC services in india are very very bad..
Yeah, probably a knock off screen. The screens would cost me about $65usd. If the touch digitizer (the top glass) edges start popping up around the bottom edge, then it's definitely a knock-off screen because all of mine did that. Crazy glue helped with that.
I've never heard of a HTC service center that you can take your phone to. Usually you mail it to HTC.
The phone isn't very easy to take apart if you've never done it before. You must disassemble everything to replace the screen. You can google a youtube video to see how it's done. Not easy for a first timer.
My guess is they messed up or missed connections. I can't remember, but I don't think there is a separate connector for flash, so for the camera to work, but not the flash, is odd.
It is possible for you to disable some sensors with root, but not accidentally. You'd have to manually disable.
I'm not too sure where the g sensor is on the phone.
avg2424 said:
Yeah, probably a knock off screen. The screens would cost me about $65usd. If the touch digitizer (the top glass) edges start popping up around the bottom edge, then it's definitely a knock-off screen because all of mine did that. Crazy glue helped with that.
I've never heard of a HTC service center that you can take your phone to. Usually you mail it to HTC.
The phone isn't very easy to take apart if you've never done it before. You must disassemble everything to replace the screen. You can google a youtube video to see how it's done. Not easy for a first timer.
My guess is they messed up or missed connections. I can't remember, but I don't think there is a separate connector for flash, so for the camera to work, but not the flash, is odd.
It is possible for you to disable some sensors with root, but not accidentally. You'd have to manually disable.
I'm not too sure where the g sensor is on the phone.
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Click to collapse
thanks for your reply, let forget the flashlight but what about light,proximity and G-sensor, even i had htc desire (old one) rooted from 6 years no sensor problem till
and this flagship phone one m8 giving problems :v
the Display material description is "FRU-SUB ASSY, LG DISPLAY,BLACK,LCD" which costs me for 8.5k i.e ($127.877) , even the phone i gave to htc service center which is authorised by HTC, i didnt tweaked phone it was S-ON, i didn't opened phone lol, i just told them to change display but now things are messed up, i did complaint and they took my phone for revision from last 2 weeks ,no phone calls from them nothing, all they telling are bull**** reasons and causes
can you please tell me where G-sensor is by searching or asking someone
even didnt tweaked any hardware part of my phone, the firmware was of HTC in my one m8 , what should be the problem ,? they really messed up with my phone.....i told them that i need replacement of phone(like apple do) , they are contradicting their statements too, they told me to change motherboard which costs around $245. what the hell
due to such poor service in india HTC need to improve their services or people will stop purchasing HTC in india
If they are authorized, call HTC directly. They can probably step in to help you
avg2424 said:
If they are authorized, call HTC directly. They can probably step in to help you
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Click to collapse
nope they dont know anything, they are technically illiterate man, i have called them thrice, they are telling that go to fastboot nd factory reset it, they are noob people,
i have lodged case against htc center, will see what happens tomorrow, they are not listening, its not time to talk and request them , its time to take action against them...
i actually fade up from 2-3 weeks for this phone, thanks for helping though
Hey man were you able to fix that problem? My phone has the same problem (sensors and flash) after I got the battery replaced. Funny thing is that they're also saying it's because of root ( of course it's not )
About not working sensors
tinclan said:
Hey man were you able to fix that problem? My phone has the same problem (sensors and flash) after I got the battery replaced. Funny thing is that they're also saying it's because of root ( of course it's not )
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Click to collapse
Hello folks, i think i solved this issue ... i have a htc m8, just like all of you .. I had a extra battery so i was like. okay its time to replace this one and use this "new" battery i have for this phone. I saw so many videos on internet about tearing it down ( i had exp opening stuff before) I did it without problems actually. When i finished, i found myself with no sensors at all... none of them .. after some hours of digging. I noticed that this problem came along "display replacement, and battery replacement" .. later i found that all the sensors are in the display itself.. Then i opened it again and swaped the old battery and make sure i did connect everything. When I finished, i find myself with the same problem.. and a new one.. my screen was blinking rapidly ... i was like, rlly bro ... so i opened it again for third time.. and this time i saw something i ignored before... every ribbon was protected with a special tape, which is metalic like in the upside, they lost its glue and became loose, so i glued with a soft glue them back in place, for what i know, they do a job, something with faraday cage .. after i secured every "Tape" of this... i closed back my phone and TADAHH... i recovered almost every sensor xD ... my gyroscope is kinda weird. takes sometime to respond.. but i will leave it like that. most important for me was the light sensor and proximity sensor which are working perfectly ... well guys, that was my experience with this phone.. for those who are brave enough to open this challenger phone.. pay attention to these details i said before, and maybe you will get your sensors back.... thanks for your time.. i just made an account to help with this issue
Hello,
My girlfriends note2 is acting weird...out of the blue the display reversed and is only readable when looking at it via a mirror. Its not the mirror view function!
Also after booting when the display goes dark there is no way of getting the display to work again. the phone works and is responding on touch inputs but the display remains dark. Only a reboot brings the display back and only for a brief period...
Phone runs on stock android, not rooted...never dropped nor damaged!
Any idea's? We still have warranty but we are no longer in the same country where we bought the phone, and I doubt that I have international warranty - phone bought in Central Africa (Chinese version).
Before setting back to factory settings I would like to recover the phone numbers and pictures stored on the phone. I don't even know if its a software or a hardware problem.
Thanks,
Yves
Update from my side...as I was trying to recover the phone dictionary and the pictures stored on the phone I did notice that the phone was responding to inputs...without me even touching the display!
So I gave it a "calibrated" knock with my fist on the display and hey the stupid thing came back life and is working as before.
Will ditch this iffy thing as I lost my confidence in this phone...
Wondering if this could be an loose/improper connection inside the phone or I am just lucky and is this going to happen again?
The reversed display happened to a co-worker's Nexus 5 after it was dropped. A new screen solved the issue.
audit13 said:
The reversed display happened to a co-worker's Nexus 5 after it was dropped. A new screen solved the issue.
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Click to collapse
Still working normal after my "fix". The only thing I can imagine was that there was a bad connection inside the phone...