Develop Bugs

Screen died?

Last night I was out and during the night I pulled my desire z out of my pocket to find that the screen was dead, the soft touch buttons were still lit up and working but no display. I pulled the battery and tried to reboot and no luck, you can hear it booting and even unlock/receive calls and txts etc once it has booted up just the screen stays blank the whole time so have to do everything on feel.
Essentially does this just mean my screen has a hardware fault? is it worth trying to fix? I assume the only option would be to purchase a replacement screen and dissemble and reassemble it?
(warranty is not worth it as I live in New Zealand and would have to send my phone back to the UK where I bought it from, also I have dropped it quite a few times so probably voided anyway...)
Thanks in advance for any input

Does it never display anything? So not even a flash during boot or something?
Because then it is probably a hardware problem.
Since the soft touch buttons do still work I think there might be a little crack or something in the flat cable that connects the bottom half with the top.
Maybe you could check whether you can see if the cable is broken or not?
The best thing to do then is to look for a replacement and try to fix it yourself or bring it to a shop where they can do it for you.

No it never displays anything, completely dead the whole time. The touch input is still working though as I answered a phone call this morning on it by making the usual gesture just without being able to see anything. Doesnt seem to be anything wrong with the cable itself as far as I can see. Yea might have to get someone to have a look at it.

My phone is acting the same. I dropped my phone in the pond before, but pulled battery out on time and had it in rice for a day. My phone was still working for about two weeks after that incident. I dropped it and had one little crack at the top of the screen and about a week after that it died when I had a water balloon fight with the phone in my pocket. D;
Do any of you know if the replacement lcd screen/digitizer for the Desire Z would work for the G2?

I had the same thing happening to my G2 screen, only it was intermittently working for a little while, then just completely died and wouldn't work. It was doing this crazy flickering thing then the back light wouldn't go on at all. If I held the phone at a certain angle in the sun, I could see that the pixels were indeed working on the display, but there was no backlight to make them normally visible.
So I purchased a replacement screen from ebay and carefully followed the directions on a youtube video for a G2 take apart. Its not a hard task to take apart and get down to the screen itself. It was rather easy. After putting it back together the screen still didn't work! Sounds work, i can also receive calls etc. But the screen still doesn't work!
Is there any way that this could be a software issue?

Oh and PS, I believe the LCD replacement would work for both the desire Z and the G2. They are identical phones after all right? I'd say its a safe bet. The screen I bought was only 35 bucks. Didn't think that was a bad deal.

Another dead screen or something else?
Few days ago my phone fell of the couch onto a rug - no big deal, so far it has survived much worse, but when I picked it up, the colors were all messed up - overly green and red. Tried restarting - no luck. Everything worked fine, except the colors, but then the screen turned of completely. I could hear notifications, phonecalls, but the screen was dead. After some tapping on the screen, it turned on again - with ****ed up colors. Then started flickering and was gone again. Few more times I could turn it on by tapping before it was dead for good.
Figured, after all these drops it survived, maybe the screen connector is a bit loose. I mean, I could sometime get a contact when tapping it, so I dissasambled it completely, secured all the connection, put it all back tougether and fired up - same thing: dead screen, phone working.
Has anyone had such problem before? Is it screen that is dead, or connector or... I have no clue... I would like try to fix it on my own, with some replacement parts I could get on ebay - but, what gave?

CDMA galaxy nexus - unresponsive to touch

Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!

bigdeezer20 said:
Hello everyone,
Basically went to unlock my phone today and touch screen is not responding, however the hardware buttons work fine. Now i've done some research and found other posts of people with the same problem, however their touchscreen problems seem to be fixed(temporarily, at least) with a battery pull.. mine however is still unresponsive after half a day and multiple battery pulls.
Id rather not have to send in for certified to replace an otherwise perfectly working phone.
Any ideas/suggestions would be greatly appreciated!
Click to expand...
Click to collapse
are u undervolting?

Nope, sorry forgot to say. Completely stock never unlocked or rooted.
Also i tried getting into recovery to try and do a factory reset but when i select recovery i just get the android on his back with the red triangle..
so instead i just went through the steps and unlocked the bootloader and booted up (in order to give me the factory reset without having to touch the screen)
It unlocked and booted up fine but still no response..
No new recent app installed and never had this happen before.

Mine did this after a few days of owning it, and luckily the store took it back and swapped it out with a perfectly working unit. Is yours within a few weeks of purchase?

Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.

dailong said:
Figured this out randomly. Remove battery cover. With phone turned on, press on the area to the to the left of the camera lens until the screen is responsive. My screen becomes unresponsive when the phone is dropped and this fixes it.
Click to expand...
Click to collapse
hrmm this does not seem to fix either. I also have never dropped my phone, although this seems to be worrisome if the issue is hardware related.
@ tmellen i purchased the phone from amazon and am a few days past my return date :-/
Guess ill just give them a call and hope for the best. Thanks for the ideas everyone.
(update) called amazon and they are sending me a brand new phone.
Knowing this i thought i'd try dailong's method again only this time i was quite a bit more "rough" with pressing down on that area, and it actually worked!
Ill still be taking the new phone once it gets here but for anyone who is having this problem there's a sweet spot on the left edge of the phone towards the top (looking at it with the back cover off) there should be a circle shape. press on that area really hard and it should fix.. weird

Experienced the same on my GSM version a few minutes ago. I had to call my mobile to get it to respond. After that it worked again as normal. I'll see if I get this issue again in the next few days. Hope it's just random

Had the same happen earlier to mine and I was on AOKP. I've had this happen to other phone before, shouldn't be a a cause for alarm unless it happens very frequently. Btw, next time it happens to me I'll give that left side of the camera trick a try.

mine got fixed by removing battery.

Dropped My Play, Now It Won't Turn On

I dropped my Xperia Play yesterday while getting out from my car, it hit the asphalt. There's absolutely no visible damage whatsoever. Not a scratch and the screen looks fine.
But now it won't turn on. I tried removing the battery for 10 minutes, plugging it to the power outlet, pressing power + volume down. Nothing lights up, not even the small led, I plugged it to my pc and Flashtool doesn't detect it, it says Device is disconnected.
Please help me out, thanks

Forget your Play, buy a new Phone.

That sounds like a hardware issue. You should see if you can get it repaired or repair it yourself.

ridder215215 said:
That sounds like a hardware issue. You should see if you can get it repaired or repair it yourself.
Click to expand...
Click to collapse
How can that happen from such a tiny fall?!? There's no visible damage and it landed on my foot a little bit and I thought it acted like a safety net...my iPhone had bigger falls and it took them like a champ Anyways, I'm glad there's a Sony Service Shop in my city can't it be anything else? I flashed the R8001 firmware along with TrueAncestor ROM (Haven't unlocked it yet) and I doubt they'll make valid the warranty.

Issue Resolved
So I called the Service Center and although they told the couldn't make valid the warranty since I had to take it to my Carrier, they would take a look at the phone to see what the issue was. After 10 minutes they found out that the battery was completely drained, it seems the shock of the fall discharge it entirely and they couldn't charge even directly.
Took the phone to my carrier and I just told them it shut down while I was playing and when I tried to recharge it wouldn't turn on .They replaced the battery without any charge! I'm glad it wasn't something more serious and that the Service Center guys were very helpful.
Respect for Sony post-purchase service +1

[Q] Boot loop - insurance wont fix as saying it is water damaged

Hi, I have looked everywhere to try and get this problem fixed, but haven't found anything to help.
I have a HTC One X which is absolutely stock. I got it on contract last September and have never rooted it/played with it/etc (I wouldn't know what I was doing!). My problem is that it is on a boot loop and I cannot get it to to get beyond the first HTC splash screen. If I hold down the volume down button to get to the boot menu then it runs for around 1.5-2 seconds then reboots again. The details below show where it gets to.
I contacted my insurance company and sent it in and they have told me that the phone has been water damaged and they will not fix it. I am covered for water damage, but as I didn't declare in my insurance form that this was the cause for the failure they will not accept responsibility! The thing is that while I accept that I have used my phone in the rain on a number of times (I'm a keen walker despite the weather), I have never immersed it in water. I can only assume that the indicators have come up because I've used the phone while out walking in the rain. Despite what I say they will not fix the phone and HTC don't want to know because of the indicators, just referring me to my insurer as the water indicators are red. I am obviously hacked off, but surely if the screen isn't a problem and it's booting this far then surely I can get the phone to work?
The display is as follows:
*** LOCKED ***
ENDEAVORU PVT SHIP S-ON RL
HBOOT-1.39.0000
CPLD-None
MICROP-None
RADIO-5.1204.162.29
eMMC-bootmode: disabled
CPU-bootmode : disabled
HW Secure Boot: enabled
MODEM PATH : OFF
Dec 17 2012,13:59:37
Battery level is too low to flash
HBOOT
SD Checking...
Failed to open usb master mode
loading PJ461MG.zip image..
Failed to open usb master mode
When I try to charge the phone it just enters a boot loop, lasts about 4/5 seconds then reboots, so I can't see how to get it to do anything else. This means that I cannot flash it/link it to my pc/etc.
Can anybody help me get the phone back up and running so I don't use it as a frisbee?! I am still under contract until September 2014 and would hate to think that I've got to pay for a phone I can't even use!

You can charge it when it boot loops - see here: http://forum.xda-developers.com/showthread.php?t=1738274
That will allow you to charge it to 100%, even though it cant boot.
Next, did you expose it to water, or is the insurance company BS'ing? What happend when the bootlooping started? Any updates (On The Air) that caused it, or anything?
EDIT:
to get to the boot menu then it runs for around 1.5-2 seconds then reboots again
Click to expand...
Click to collapse
Does it reboot by ITSELF, when in the bootloader menu??
Kind Regards
TwinAdk

TwinAdk said:
You can charge it when it boot loops - see here: http://forum.xda-developers.com/showthread.php?t=1738274
That will allow you to charge it to 100%, even though it cant boot.
Next, did you expose it to water, or is the insurance company BS'ing? What happend when the bootlooping started? Any updates (On The Air) that caused it, or anything?
EDIT:
Does it reboot by ITSELF, when in the bootloader menu??
Kind Regards
TwinAdk
Click to expand...
Click to collapse
Thank you for the quick reply.
The phone is not holding any charge at all. I left it to charge for 6 hours yesterday to try and get somewhere with it, but the whole time it was on charge it was rebooting itself and when I unplugged the charger then it booted twice more and gave up as the battery was flat. I assume it was using all of the power coming in to reboot as it went.
I can remember about a month ago that I did have my phone in my hand and I was texting through quite severe rain, so yes, I assume it must have been then that the indicator marks came up. It has worked fine since until this episode last week and it just seemed to die on it's own. I was sending a text at the time, the phone froze so I tried to reset it (power and volume up) and it just boot looped after that.
I'm not aware of any updates in the last week or so; and the phone is rebooting by itself. Even if I leave it for 24 hours then moments after plugging in the chager it tries to boot, lasts a few seconds til the HTC logo screen, then stops and reboots.
I cannot get the phone to link to my PC. As soon as my computer begins to recognise it then the phone reboots and it disconnects from the computer. This rules out the possibility of adding in the .rar file.

Sv: [Q] Boot loop - insurance wont fix as saying it is water damaged
chouman said:
It has worked fine since until this episode last week and it just seemed to die on it's own.
Even if I leave it for 24 hours then moments after plugging in the chager it tries to boot, lasts a few seconds til the HTC logo screen, then stops and reboots.
Click to expand...
Click to collapse
Ok, what is 'this episode last week'? The sudden freeze or? And when you connect the charger, does it turn on by itself?
While in the bootloader menu, do you have time to ask the phone to turn off? That way it can charge while off. But if it does not hold battery AT ALL, I think it's a new phone....
Kind Regards
TwinAdk
- Via the premium XDA app

Last week was when the phone froze.
I cannot get the phone to shut down, it doesn't give me long enough. Plus, when plugged in the phoje tries to boot without me trying to turn it on, which isn't good either.
I really like(d?) My phone, should I just accept its gone and move on?
My son's old Wildfire is driving me bonkers this now!

Sv: [Q] Boot loop - insurance wont fix as saying it is water damaged
Well, I would say it's toast.. From the given status of the hardware i see no way to recover, without involving a technician. But with water in the game it can be hard to pin down the reason for the behaviour.. I would say the main print since it turns on and off by itself..
Have you tried drying it, and for how long has it been this way? Also, do you have the guts to open up the phone for a diy fix?
Kind Regards
TwinAdk
- Via the premium XDA app

TwinAdk said:
Well, I would say it's toast.. From the given status of the hardware i see no way to recover, without involving a technician. But with water in the game it can be hard to pin down the reason for the behaviour.. I would say the main print since it turns on and off by itself..
Have you tried drying it, and for how long has it been this way? Also, do you have the guts to open up the phone for a diy fix?
Kind Regards
TwinAdk
- Via the premium XDA app
Click to expand...
Click to collapse
Hi,
I am in the process of appealing with my insurance company. Their case is that I didn't disclose all the material facts, but I am of the opinion that if it was water damaged at some point, then it has worked for weeks before it decided to play up, so that cannot be the reason. I did put the phone in a sealed box of rice and placed that in the boiler cupboard for 3 days when it was returned by the insurance co. When I took it out it was exactly the same as before. The phone came out on Monday of this week.
I'll wait for the result of my appeal before I pull it apart. Not entirely sure what I would do once in the case, but I'll cross that bridge when I come to it!

Sounds like a plan, post back I have *NO* experience taking these things apart though.

If you need to take it apart its not that bad. I had to dismantle mine when my sons drink spilt all over it and it started rebooting and went into safe mode before I could turn it off. There are videos on youtube to show you how. However if you have dried it as much as you say I am not sure what you can do once in there
Water got all around my SIM and volume controls but all ok once dried out.
Good luck
Sent from my HTC One X

herbie13 said:
If you need to take it apart its not that bad. I had to dismantle mine when my sons drink spilt all over it and it started rebooting and went into safe mode before I could turn it off. There are videos on youtube to show you how. However if you have dried it as much as you say I am not sure what you can do once in there
Water got all around my SIM and volume controls but all ok once dried out.
Good luck
Sent from my HTC One X
Click to expand...
Click to collapse
Thanks herbie. I should hear back from my insurance company regarding the appeal I made over the next day or two. Fingers crossed I wont have to resort to pulling the phone apart. Pretty sure that the board is fried, so not sure what I would achieve anyway.
I've still got the phone and have had it in the boiler cupboard again inside a box full of rice, so if nothing else, anything that may have been in there will be long dried up by time I hear back. I'll pull it out after they get back to me.

chouman said:
Thanks herbie. I should hear back from my insurance company regarding the appeal I made over the next day or two. Fingers crossed I wont have to resort to pulling the phone apart. Pretty sure that the board is fried, so not sure what I would achieve anyway.
I've still got the phone and have had it in the boiler cupboard again inside a box full of rice, so if nothing else, anything that may have been in there will be long dried up by time I hear back. I'll pull it out after they get back to me.
Click to expand...
Click to collapse
Guys, just want to thank you for your time on this one. I've had a letter through this morning accepting my appeal. They asked me to get a letter from my network confirming that the IMEI of this phone was in use up until the date I said and I sent this in, and I sent this on.
I've just called them and they said that the phone was unrepairable and I should expect contact within 3 working days with either a replacement being sent out (reconditioned phone) or a cash payment to buy a replacement.
Just a few more days with a 3/4 year old HTC Wildfire then back to a speedy One X (or One if they make a cash offer!).

Sv: [Q] Boot loop - insurance wont fix as saying it is water damaged
Thats great Nice that they accepted the appeal. They seems thorough in that they are asking for the imei number and proof of usage, wow
Kind Regards
TwinAdk
- Via the premium XDA app

Hi!
Sorry for bumping the topic, but I had the same problem.
The power button was broken, and was constantly pushed in. The device rebooted all by itself, and couldn't charge.
I replaced the power button and it all works like a charm right now!
Sorry for being to late, but I discovered yesterday

Sv: [Q] Boot loop - insurance wont fix as saying it is water damaged
Didn't the constantly pressed power button result in the buttons below the screen flashing? I don't know if the OP experienced this..
Kind Regards
TwinAdk
- Via the premium XDA app

TwinAdk said:
Didn't the constantly pressed power button result in the buttons below the screen flashing? I don't know if the OP experienced this..
Kind Regards
TwinAdk
- Via the premium XDA app
Click to expand...
Click to collapse
I don't think there was any issue with the power button, but it would make some sense. I did ask what they found to be wrong with the phone and the lady on the phone just said it was unrepairable.
I called again today and I've been told to expect a white 32gb One X to be coming my way (again within 3 days which seems to be their standard response to anything!), so glad it's all over. Hoping to get my wife to take it on to replace her white iPhone 4S which is coming out of contract in a couple of months as she's after something faster and I'll get the new HTC One, but not too confident of pulling that off!

No, my buttons weren't flashing at all, if you try yourself, they aren't flashing too.
Glad it's fixed but I'm pretty sure it was the power button

Very Confused (Bricked)

Ok, so i'll start of by saying rougly 6 months ago I bought an unlocked T999V with a flashed ROM which was liquidsmooth 4.3 I believe. The phone worked perfectly fine up until a week ago. The phone was dropped off a desk and landed on its screen, nothing was broken so I thought nothing of it. The night afterwards I noticed a few darkish spots when I would look at the phone at night, only if the background was dark though (setting menu for example). The phone was plugged in when I went to turn it on and it wouldn't. Its unresponsive and I am unable to put it into DL or recovery mode. Leading me to believe its hard bricked and will need a jtag fix. But WHY? Why did dropping my phone all of a sudden mess up my screen as well as brick my phone ? Someone please help me out here :crying::crying:

yoimbeast said:
Ok, so i'll start of by saying rougly 6 months ago I bought an unlocked T999V with a flashed ROM which was liquidsmooth 4.3 I believe. The phone worked perfectly fine up until a week ago. The phone was dropped off a desk and landed on its screen, nothing was broken so I thought nothing of it. The night afterwards I noticed a few darkish spots when I would look at the phone at night, only if the background was dark though (setting menu for example). The phone was plugged in when I went to turn it on and it wouldn't. Its unresponsive and I am unable to put it into DL or recovery mode. Leading me to believe its hard bricked and will need a jtag fix. But WHY? Why did dropping my phone all of a sudden mess up my screen as well as brick my phone ? Someone please help me out here :crying::crying:
Click to expand...
Click to collapse
Are you comfortable opening the device? There's a chance the fall didn't necessarily damage anything, but knocked very important cables loose. I would check every cable connection on the motherboard, and check the battery prongs, as they may not be making good contact causing dead battery. Are you getting absolutely no response from the pc when connected?
Anyway, point is, checking the connections is the easiest thing to do- and you might be able to determine if anything else is loose (ie did it land on the power button and now it's stuck? Etc) It's likely something simple- so check that first, then you can move on to other diagnostics.

The Fall damaged Digitizer. Hence the dark spots. As to unresponsiveness, remove battery and then try. If it still does not work then Power button might be stuck or has loose wires.

I don't know I thought dark spots in a dark room on a dark background were norm for this type of screen- I have them too on a brand new led assembly. Google suggests that's normal and not necessarily damage, although it could be if they're appearing under normal lighting conditions. I agree with everything else though
Wonder if s/he got it worked out?

absinthesummer said:
I don't know I thought dark spots in a dark room on a dark background were norm for this type of screen- I have them too on a brand new led assembly. Google suggests that's normal and not necessarily damage, although it could be if they're appearing under normal lighting conditions. I agree with everything else though
Wonder if s/he got it worked out?
Click to expand...
Click to collapse
I brought it into a repair shop and was told the EMMC(?) chip was most likely bad and the phone needed a reflow. I put it in my oven and tried the reflow but no luck, I ended up buying a new T999 as I was quite happy with my first one.

Glad you now have a working device