Develop Bugs

[Q] Anyone know when this is coming to Orange in the UK?

dying to get this phone, but need to get directly from orange for F&F discount!!

It's not coming to Orange according to what i've seen on their facebook page. They decided it's not worth bothering with and recommend people asking for the Nexus to go for a Note instead!
You can get it in other places on Orange which is obviously no good to you, i simply mention this for the purpose of helping others who don't necessarily need to buy off Orange directly.

No.
I'm on orange uk. Went through phones4u and got good upgrade deal. Fully unlocked etc. So no bloat. I heard orange were not getting it. They never had n1 or ns.
Sent from my Galaxy Nexus using XDA App

You'll get a discount even if you upgrade from phones4. I got free phone,900 min,2000 texts,1gb net,bt open zone for £31a month plus £200 cash back.

how did you manage to get that cashback?

I asked for it mate.. Some guys have got £250 on here.
Sent from my GT-I9100 using XDA App

Was that instead store or on the phone?
Ta

Over the phone mate

BillDoor said:
dying to get this phone, but need to get directly from orange for F&F discount!!
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After checking with T-Mobile I upgraded through mobileshop.com and still kept my F&R discount. I actually got the phone totally free on flext 35 with my 1/2 price line rental for life with the F&R. Thats 17.50 for 24 months
You might be able to do the same on Orange. Call them and ask them if you can upgrade through a third party. As long as its not a new connection it should be ok.
EDIT: your profile says you're on t-mobile?!

I am currently on T mobile, but have a friend who had recently started at orange, so was going to change to them.
Sent from my Hero using XDA App

Ahh.. when I got my f&r discount from T-Mobile I was already in contract. You should check if you can sign up for a contract then apply for the discount.
That way you could go with phones4u or mobile shop then add the discount?
Remember you probably can't claim cash back by redemption tho as they'll see the discount on your bills.
Sent from my Galaxy Nexus using XDA App

Warranty exchange process?

Ok so tmobile was called and a warranty exchange will be done. The whole phone including the battery cover and all that were taken to ups to ship to wherever it needs to be. This is much different from when I had my mytouch slide warranty exchange. I used to get the new/refurbished phone first and then have the messed up one shipped back later (back cover of the messed up phone was transfered to the new/refurbished one). Why is it not the same anymore? Is it because its a white galaxy s2? Or has tmobile changed the warranty exchange process?
Sent from my T-Mobile myTouch 3G Slide using Tapatalk

Only time I've done a warranty exchange was on my Sensation back in August. T-Mobile shipped me the replacement phone and I shipped them mine in that same packaging. Not sure if they have changed things. You may want to call them and ask to make sure. Unless you are doing the warranty through Samsung. They would require you to send in your phone.

Pretty much how it was done with the mytouch slide I'm using now. Maybe its a different process since I've only had the galaxy s2 for 3 days?
Sent from my T-Mobile myTouch 3G Slide using Tapatalk

That's weird when I bought my g2x I did an exchange like the next day because of reboot issues and I did it like u said they send replacement then u send faulty device I would call and check
Sent from my SGH-T989 using XDA App

Maybe because the white galaxy s2 is limited? When I got the phone it had to be back ordered and it took a whole week to get in stock. Its probably effecting the way warranty exchange works on this phone. I can't contact tmobile myself because my dad is the one who did the warranty exchange for me. I asked him why the exchange is being done that way and according to him, he said tmobile asked him to ship the phone then when they get it, ill get the replacement and I know that's not how it worked when I had other tmobile smartphones exchanged.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk

agentg1001 said:
Maybe because the white galaxy s2 is limited? When I got the phone it had to be back ordered and it took a whole week to get in stock. Its probably effecting the way warranty exchange works on this phone. I can't contact tmobile myself because my dad is the one who did the warranty exchange for me. I asked him why the exchange is being done that way and according to him, he said tmobile asked him to ship the phone then when they get it, ill get the replacement and I know that's not how it worked when I had other tmobile smartphones exchanged.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
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Think yo daddy either did it wrong or got bamboozled.
Sent from my SGH-T989 using xda premium

If you've only had the phone for 3 days, why not take it back to where you bought it from and exchange it?

shorty87 said:
If you've only had the phone for 3 days, why not take it back to where you bought it from and exchange it?
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It was purchased online, so that was really the only way to do it. It is a warranty exchange (just seems to be a different way than usual), so he did not mess up, I know that for sure cuz I've had phones screw up many times in the past and they were successfully replaced. I'm gonna wait for the replacement to get here hoping it doesn't take too long.
Edit: maybe it wasn't a warranty exchange being done? Could probably be somethin different since it was only 3 days old, who knows haha, whatever I put up here is all I was told.
Sent from my T-Mobile myTouch 3G Slide using Tapatalk

If the phone is only 3 days old, you aren't doing a warranty exchange. You are swapping the phone via the return period. Especially if they had you send the back cover and battery back...warranty exchange never includes the back cover (sometimes the battery ).
So the up side is that you'll get a brand new phone back. Downside is that you have to send yours first, and wait for one to be sent back after.

Thanks! That's most likely what's being done
Sent from my T-Mobile myTouch 3G Slide using Tapatalk

This is why I always just buy phones in the store. During the return period you just take it in and swap it out on the spot.
Sent from my SGH-T989 using xda premium

The white Galaxy S II isn't offered in stores...

Stores also have 50 dollar restocking fees if they don't find anything wrong with the phone that isn't a known issue or if you try to get a different color or device.
Sent from my SGH-T989 using XDA App

diazjohn is right. your doing a return and getting another new white one... a much better way than them sending you a refurb....

diazjohn said:
The white Galaxy S II isn't offered in stores...
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It is to offered in stores. When i bought this last week they asked which one i wanted...

Yeah over here in midlothian, va only the black gs2 is offered in stores. The white gs2 is only available online
Sent from my T-Mobile myTouch 3G Slide using Tapatalk

agentg1001 said:
Ok so tmobile was called and a warranty exchange will be done. The whole phone including the battery cover and all that were taken to ups to ship to wherever it needs to be. This is much different from when I had my mytouch slide warranty exchange. I used to get the new/refurbished phone first and then have the messed up one shipped back later (back cover of the messed up phone was transfered to the new/refurbished one). Why is it not the same anymore? Is it because its a white galaxy s2? Or has tmobile changed the warranty exchange process?
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Click to expand...
Click to collapse
Stock of refurbished ones. When you keep your old back cover, etc, it's a refurbished one that they've put into a new box [labeled or unlabeled]. If it's a REALLY new phone, then they often don't have very many if any refurbished ones in stock so they send out a new one. and eventually.. someone gets yours without a back cover

MrMalone said:
It is to offered in stores. When i bought this last week they asked which one i wanted...
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What store did you go to?
Corporate and Branded Third Party Retailers do not carry the white one.
Technically, the small independent retailers are in charge of buying their own stock, so they could carry it...and I'm not sure of National Retailers/Big Box...
Did you buy the white one or see it displayed on the floor?

Best buy insurance

How long does it take to get a replacement for a cracked screen? Mine cracked last night and taking it to best buy Thursday morning.
Sent from my SPH-L710 using xda app-developers app

It takes 3 days. Plus $50 deposit for a donor phone which u get back once u get ur phone. Also make sure ur unrooted and back to stock. They will be able to tell and don't want the insurance people to send it back unfixed due to this. I know its stupid but that's the facts.
XDA Moderator

The Best Buy by me and most I have heard of do not care if you are rooted or not and recently removed the $50 deposit requirement for the loaner phone. I have gotten replacements in 2 business days here but I have heard of some Best Buys actually giving replacements for physical damage on the spot but YMMV.

kennyglass123 said:
The Best Buy by me and most I have heard of do not care if you are rooted or not and recently removed the $50 deposit requirement for the loaner phone. I have gotten replacements in 2 business days here but I have heard of some Best Buys actually giving replacements for physical damage on the spot but YMMV.
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Wow that's new to me. I took mine in about 3 months ago and they asked me to unroot it and wanted a deposit. I was pissed and haven't gotten it fixed yet cause of it lol
XDA Moderator

Why would they look for root or in the clockmod if it comes in for a cracked screen? Sounds like they are going through the phone for no reason it what I would say.
Sent from my SPH-L710 using xda app-developers app

derrickmd18 said:
Why would they look for root or in the clockmod if it comes in for a cracked screen? Sounds like they are going through the phone for no reason it what I would say.
Sent from my SPH-L710 using xda app-developers app
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Well the girl looked at my phone andsaw that I was running ics on it which is not released for my phone. She knows of xda and asked if it was custom. I didn't lie. She said she needed to ask her manager. He said as a precaution they rec I unroot and return to stock so they wouldn't send it back
XDA Moderator

Ok. Mine is rooted just so I could run wifi ther
Sent from my SPH-L710 using xda app-developers app

My screen was cracked, and they didnt have any replacements for it, and it was on back order. So the best buy associate went ahead and ordered me a new one without having my old one. When the new one came in, I cleared the triangle counter and unrooted my phone and exchanged. Best replacement program ever.

I have best buy insurance and the other day I was walking around in best buy, dropped my phone and cracked the screen. I walked over to the mobile kiosk thing, rooted and all, and they accepted it no problem.
The guy told me the company couldn't give the slightest poop that it was rooted or the flash counter was tripped. Best Buy doesn't mind a bit.
Btw, they did make me pay the 50 dollars for the loaner phone, but i brought it back after activating my old evo 3d and got my 50 bucks back.

codyisnottanner said:
I have best buy insurance and the other day I was walking around in best buy, dropped my phone and cracked the screen. I walked over to the mobile kiosk thing, rooted and all, and they accepted it no problem.
The guy told me the company couldn't give the slightest poop that it was rooted or the flash counter was tripped. Best Buy doesn't mind a bit.
Btw, they did make me pay the 50 dollars for the loaner phone, but i brought it back after activating my old evo 3d and got my 50 bucks back.
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Click to collapse
This is good to know. I need to return mine and I'm rooted. Thanks!

Buyers remorse on exchanged phone?

Hey whats up I exchange my phone once and got the new device and now I noticed it has this pinkish glare on the bottom half of the screen. It's not all that noticeable but it's definitely there and comparing to other s4s you can tell mind gets darker towards the bottom of the screen and greys our little purple pink ish. What I want to know is if I have a buyer's remorse. With this new exchanged device. Do I get another 14 days because this is a new phone or does it only allow me to exchange previous within the first 14 days of the initial purchase?
Sent from my SGH-M919 using xda app-developers app

im pretty sure the pinkish tint is a known issue with some units and im pretty sure its a hardware issue (someone please correct me if im wrong) which means you would in fact, have to do another exchange for a better unit,
though i can tell you once you get a fully functional unit, you will not regret anything

The pink tint is a hardware issue and is pretty widespread. The buyer's remorse goes from the purchase date of your first phone. If you did installments on the phone, you get 14 days. If you bought it outright, you get 30 days. If you're past your buyer's remorse period, your only option is a warranty exchange through customer care.

Towle said:
The pink tint is a hardware issue and is pretty widespread. The buyer's remorse goes from the purchase date of your first phone. If you did installments on the phone, you get 14 days. If you bought it outright, you get 30 days. If you're past your buyer's remorse period, your only option is a warranty exchange through customer care.
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Click to collapse
OK but would I have to be phone less for the warranty exchange? Or do they send me one and then I send mine?
Sent from my SGH-M919 using xda app-developers app

Funny thing is my first unit didn't have this issue.. Now this one does. And now it bothers the hell outta me
Sent from my SGH-M919 using xda app-developers app

No. They send you the replacement via next day air shipping, then you send the defective phone back in the same box with the provided prepaid shipping label.

pezlomd said:
Hey whats up I exchange my phone once and got the new device and now I noticed it has this pinkish glare on the bottom half of the screen. It's not all that noticeable but it's definitely there and comparing to other s4s you can tell mind gets darker towards the bottom of the screen and greys our little purple pink ish. What I want to know is if I have a buyer's remorse. With this new exchanged device. Do I get another 14 days because this is a new phone or does it only allow me to exchange previous within the first 14 days of the initial purchase?
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
in california they give you 30days.

Razzzzer said:
in california they give you 30days.
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If you but in store it's 30 days. If you buy online it's 20 days. It's on tmobile return exchange page.
http://support.t-mobile.com/docs/DOC-2624
Sent from my SGH-M919 using Tapatalk 2

Just received G4 back from repair for bootloop now won't load into android

Hi, so today I have received my G4 back from being away for around 2 weeks for repair after experiencing the bootloop however now the phone doesn't boot into android. When I turn the phone on it shows the LG splash screen but then shows a logo for miniOs and shows a blue screen saying "Factory Reset Status" with a number 2.
Is there anyway I can fix this or do I need to send it back to LG for another 2 weeks?
Thanks

If I were you I'd be incredibly pissed and call them back as soon as I can. They're supposed to fix the phone, not return it broken. I bet that "fix" cost you a few hundred dollars too?

Donut42 said:
If I were you I'd be incredibly pissed and call them back as soon as I can. They're supposed to fix the phone, not return it broken. I bet that "fix" cost you a few hundred dollars too?
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Click to collapse
Luckily it was under warranty so it didn't cost anything however still very pissed, also their website doesn't allow me to email them as it constantly says search for model even though the model is already in. See a few reports about LG UK repairs being ****.
Not LG's fault but when it was being delivered it was suppose to arrive yesterday but the delivery came earlier and ignored request for it to be delivered to neighbours.

rocco3366 said:
Hi, so today I have received my G4 back from being away for around 2 weeks for repair after experiencing the bootloop however now the phone doesn't boot into android. When I turn the phone on it shows the LG splash screen but then shows a logo for miniOs and shows a blue screen saying "Factory Reset Status" with a number 2.
Is there anyway I can fix this or do I need to send it back to LG for another 2 weeks?
Thanks
Click to expand...
Click to collapse
more info, reflash a tot or kdz.

Google~Android said:
more info, reflash a tot or kdz.
Click to expand...
Click to collapse
How can I find the correct KDZ since I cannot boot into android to look at the about page
Thanks

Just had the exact same issue. Warranty repair. Main Board replaced (2 weeks same as you) and now this. Not happy!

St0rmer66 said:
Just had the exact same issue. Warranty repair. Main Board replaced (2 weeks same as you) and now this. Not happy!
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Click to collapse
Are you in the UK also? If so I wonder if they forgot to flash a batch

Same boat. Phone came back with no firmware and then 20days later phone returned and now camera crashes when in use. LG UK...never ever gonna buy their wanky stuff
Sent from my PLK-L01 using Tapatalk

Yes I'm in the UK too.

St0rmer66 said:
Yes I'm in the UK too.
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Click to collapse
They are somewhere in Milton Keynes. Useless ****s.
Sent from my PLK-L01 using Tapatalk

I'm solving all my G4 problems by getting an HTC 10.

Google~Android said:
more info, reflash a tot or kdz.
Click to expand...
Click to collapse
LondonG said:
Same boat. Phone came back with no firmware and then 20days later phone returned and now camera crashes when in use. LG UK...never ever gonna buy their wanky stuff
Sent from my PLK-L01 using Tapatalk
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Click to collapse
Phone had been away for 3 weeks asked if I could have a replacement shipped to me or reimbursement since on contract said they couldn't do anything, only got 2 months extended warranty.

St0rmer66 said:
Yes I'm in the UK too.
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Click to collapse
How long ago was yours? They dropped a bollock somewhere, only got 2 month extended warranty too, no replacement phone or reimbursement for contract since haven't had phone for a month.

I can't be bothered with LG anymore. I bought it from Amazon and they will take it back and refund me the money. Now I am ordering Samsung Galaxy S6 Edge. Done with LG for good. They really have gone the wrong way about customer service. How can you expect someone to buy a phone for £450 and ask them to wait 3-4weeks and not offer replacement.
Sent from my PLK-L01 using Tapatalk

LondonG said:
I can't be bothered with LG anymore. I bought it from Amazon and they will take it back and refund me the money. Now I am ordering Samsung Galaxy S6 Edge. Done with LG for good. They really have gone the wrong way about customer service. How can you expect someone to buy a phone for £450 and ask them to wait 3-4weeks and not offer replacement.
Sent from my PLK-L01 using Tapatalk
Click to expand...
Click to collapse
Definitely, you could wait for the HTC M10 looks really good!
I got mine pay monthly with Vodafone, who wouldn't give me a replacement either.

Sammae7 said:
I'm solving all my G4 problems by getting an HTC 10.
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Click to collapse
So tempted, however I'm on contract.

LondonG said:
How can you expect someone to buy a phone for £450 and ask them to wait 3-4weeks and not offer replacement
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Click to collapse
If its bought outright, they try to repair before replacing.
If you're on contract you get a replacement.
Same with everyone.

One Twelve said:
If its bought outright, they try to repair before replacing.
If you're on contract you get a replacement.
Same with everyone.
Click to expand...
Click to collapse
Agree.. But outright should be given a priority.. Apple works that way. Samsung did the same for me few years back. LG has a long way to go with shoddy repairs..
Sent from my PLK-L01 using Tapatalk

LondonG said:
Agree.. But outright should be given a priority.. Apple works that way. Samsung did the same for me few years back. LG has a long way to go with shoddy repairs..
Sent from my PLK-L01 using Tapatalk
Click to expand...
Click to collapse
Maybe different where you are. Its not like that with either Samsung or Apple where i am. Apple does not have official stores here , they operate through resellers. Who offer extended warranties. If you have one of those you will get a replacement. Samsung i'm not sure will do this.
The kicker is after one year is up, nobody cares. Just one year warranty where i am.
is the main reason you want a replacement that you do not have a back up phone ?

My back up phone is a blackberry and I can't keep switching from one to another every time LG decide to give me another broken refurb phone. Which is locked to 5.1 probably because Marshmallow is a phone breaker for LG. Anyhow, don't care now. Samsung arrived. Good riddance LG. Wont be going for them anymore. Good luck to all of you with bootloops and issues with service centres. Life's good without LG in my pocket.
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