So I'm having trouble getting Wallet setup on my Galaxy Nexus...works fine on my Nexus 7.
I can setup the app, but when it says 'setup required' under the card, it always fails to add card. See attached photo.
I've tried resetting the wallet app. I've restored to stock, flashed factory images. I'm unrooted. Can seem to get this fixed. Any advice?
Sent from my Galaxy Nexus using Android Central Forums
Sent from my Galaxy Nexus using xda app-developers app
I thought Verizon screwed us out of Wallet recently?
Sent from my ThunderBolt using xda app-developers app
jimmyco2008 said:
I thought Verizon screwed us out of Wallet recently?
Sent from my ThunderBolt using xda app-developers app
Click to expand...
Click to collapse
I have the GSM version...
So I called Google Wallet. They told me that the UNLOCKED GSM Galaxy Nexus is NOT SUPPORTED to run on Google Wallet! The new app makes this so. ONLY the Sprint version of the phone is supported! This can't be right can it? Two guys in Google Wallet support said this, including the manager. Any advice? Is this really true?
I'm running it just fine on the unlocked gsm with at&t, don't know what to tell you
Sent from my Galaxy Nexus using xda premium
GSM should be supported despite what they said.
Beamed from Maguro
I use it on unlocked GSM on T-Mobile.
Right! I know. So I'm getting this error I posted about whenever I try to setup. Makes NO sense whatsoever. I've reset my phone like 10 times and doesn't work. Tried adding different cards, etc. Tried to setup without my sim card inserted even! Still no go.
just set mine up. GSM unlocked phone from google. Unsupported Device Policy message on top of screen during set up. Set up went ok, it picked up my card number automatically. "Learn more" next to unsupported device msg linked to message:
"Some users may disable important security mechanisms in order to gain system-level "root" access to their device. We strongly discourage doing so if you plan to use Google Wallet. We are unable to support devices with unatuhorized operating systems as the security layers of the device may be limited."
After setup it starts and appears to be functioning, but nothing to try it on. Still has the unsupported device msg also.
Unlocked and rooted my phone, running stock 4.1.
So some of you have actually made purchases with wallet? I have tried at different stores like Best Buy and Home Depot and it connects, but won't let me make my purchase. I have that $50 from buying the phone I need to spend, but can't get it to work anywhere. Anyone have any suggestions?
Me too, on Sprint rooted phone
dwd3885 said:
I have the GSM version...
So I called Google Wallet. They told me that the UNLOCKED GSM Galaxy Nexus is NOT SUPPORTED to run on Google Wallet! The new app makes this so. ONLY the Sprint version of the phone is supported! This can't be right can it? Two guys in Google Wallet support said this, including the manager. Any advice? Is this really true?
Click to expand...
Click to collapse
I just got off the phone with Wallet specialist. He said Wallet would not work on my Galaxy Nexus that I unlocked and rooted. I am running the stock Jelly Bean, but alas, no Wallet. I might as well uninstall it. Bummer.
GranPaSmurf said:
I just got off the phone with Wallet specialist. He said Wallet would not work on my Galaxy Nexus that I unlocked and rooted. I am running the stock Jelly Bean, but alas, no Wallet. I might as well uninstall it. Bummer.
Click to expand...
Click to collapse
I think the Wallet guys have no clue what they are doing, support-wise. It's a massive fail imo
Just installed Wallet on my unlocked, rooted Galaxy Nexus. Everything went fine. Credit card added with no problem. Says I'm all set up, but haven't used it yet. I get the "Unsupported device" message but I'll believe that if and when it fails. Note that if you have certain parts of Google apps frozen, uninstalled, or blocked with a firewall, Wallet won't install. PS: Take anything a sales rep says with a grain of salt.
Related
Okay, so I've become increasingly paranoid of the SE error that's been plauging various Nexus's over the internet. What I can gather from these is that the phone was either:
1.Not properly wiped between ROMs
2.They tried restoring Google Wallet from a backup
3.They flashed the App from the ZIP/APK (Unofficial)
4.They used a preinstalled version of Google Wallet on the flashed ROM
So, now that we can officially install Google Wallet from the Market, do you think that it should be safe to switch between ROMs? I used Google Wallet on my first GNex and it's been one of the best parts about this phone. I would really not like to lose this functionality on a device I dropped $600 on...
Yeah, thing is when you "reset" wallet to flash a new rom it locks you out of prepaid. Some chuckle-head with creative fear mongering has got the bloggers excited over some security crap. If I lost my device I would be more worried about my device that the Happy Meal they could buy at McDonalds with my prepaid card!
cordell12 said:
Yeah, thing is when you "reset" wallet to flash a new rom it locks you out of prepaid. Some chuckle-head with creative fear mongering has got the bloggers excited over some security crap. If I lost my device I would be more worried about my device that the Happy Meal they could buy at McDonalds with my prepaid card!
Click to expand...
Click to collapse
So how do you flash a new ROM without getting locked out of your prepaid card?
efrant said:
So how do you flash a new ROM without getting locked out of your prepaid card?
Click to expand...
Click to collapse
you don't. at least while google gets its **** together (properly in a few weeks).
Wait, it only locks you out of prepaid? Not the Citibank and total Google Wallet functionality?
Sent from my Galaxy Nexus using XDA App
dnlsmy said:
Wait, it only locks you out of prepaid? Not the Citibank and total Google Wallet functionality?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
yes only prepaid. afaik citibank works fine.
If you get the "secure element is not responding" error you're dine with Google wallet until you get a new phone. I'm in that position and that's what Google and Samsung told me
Sent from my Galaxy Nexus using Tapatalk
well i dont know if this has been found out before, but here is my story
i got the hong kong nexus gsm back when it came out here in dallas tx. flashed it to stock google yakju. i used the wallet app apk and everything worked great. when the update came out it stopped working.
go to settings, apps, all. go to wallet, clear data. go to google account manager, clear data. go to google services framework, clear data. once u do that go to about phone check for update. it will have some weird 1969 date. once it checks open wallet and now it works. only thing is pre paid error when adding card
so i flashed to the new takju and same thing. followed thoes steps and same thing.
as far as i can get with wallet
Hello
I recently got my Galaxy Nexus and I am trying to use Google Wallet but running into a problem I haven't seen yet (A search revealed 1 other person with the problem but was able to resolve by wiping data from the app. This didn't work for me.)
I am running 4.0.4 AKOP build 29. I am unlocked and rooted. Wallet version 1.1-R52v7.
The app installs just fine. I have it linked to my google account. However, I cannot add a Google Prepaid card. It attempts to add for ~ 1min, then says, "Error adding card. Try again later."
I tried uninstalling / reinstalling. I tried the previous version. I also tried wiping the data from the app itself. Nothing has worked so far
Can someone point me in the right direction?
Thanks in advance.
Anyone? I'm very anxious to use GWallet!
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Any Proof? I have seen many reports of Rooted Users having it work just fine?
Big-A-Rob said:
Google wallet won't work if your rooted. Very disappointing.
Click to expand...
Click to collapse
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
RobbieCrash said:
You need to use a US credit card. View the adding funds thread for instructions that usually work.
Click to expand...
Click to collapse
I am located in the US. I also don't have the option to add funds because it will not allow me to add a prepaid card.
vk2bea said:
Rubbish ... It works fine.. You just get a banner warning that it's on an "unsupported device".
Click to expand...
Click to collapse
I have this banner. I simply used superSU to get rid of it, so the phone it thinks it does not have root. However, with/without superSU it still does not allow me to add a prepaid card
Can anyone else shed some light on this?
Anyone? I'm so close I can feel it!
Mine does the same. Idk wtf is going on. It worked before on my other nexus.
Sent from my Galaxy Nexus using XDA
So I called Google, they connected me to the money network. Guy took a quick look. It is something on their end nothing to do with my phone. He can see my IMEI trying to activate but erroring out.Was escalated to T2 tech support and I am waiting on a phone call back.
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
impass3093 said:
They called me back. Had me reset the app. Still nothing worked. This has been escalated now to T3 tech support. I was told I would get a call back tomorrow :-/
Does anyone have any ideas on how to fix this issue?
Click to expand...
Click to collapse
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
brmayhem said:
Just out of curiosity, has your IMEI number maybe reverted to Samsung's default number?
Reason I ask is because that happened to me while using my Nexus S and I had the same issue you're having.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
spaceman860 said:
Did u reset the app before you wiped data sounds like you didn't and have been locked out. If so you will need a new phone
Sent from my GNex {GSM} T-Mobile
Click to expand...
Click to collapse
I can open the app just find. It initializes, lets me sign in, make my PIN code, just not add a prepaid card. And I have wiped the data from in the app multiple times trying to get it to work
mattyb65 said:
I'm also experiencing this issue. So frustrating! I used to have Wallet on my phone...but I tried to reset it to get the extra $5 and haven't been able to get it back up and running since. That's what I get for being greedy!
If anyone has any ideas...it would be greatly appreciated. I've done almost everything: reset app, clear cache, uninstalled, installed older versions....cant get it for the life of me!
Click to expand...
Click to collapse
Me too, I want this working so bad! Hopefully T3 tech support can help me out. I feel like all that they need to do is reset/unblock/do something, with my IMEI number on their end.
Does anyone else have any ideas?
24hr bump
impass3093 said:
What do you mean Samsung's default number? I have came to the general conclusion that it something to do with the Money Network. They are blocking my phone, my IMEI, from connecting. I was able to login with my Google account on another phone just perfectly and get my prepaid card.
Click to expand...
Click to collapse
A while back I flashed a ROM to my Nexus S that corrupted my nv_data.bin file which in turn changed my original IMEI to Samsung's generic's. (004999010640000)
After that happened I was unable to re-use Wallet because Money Network's service will not allow that IMEI to work in their system, for obvious reasons.
Check the IMEI on your phone's back cover or box and compare it to the one in your Android's system. Hopefully they match. There's no solutions for the Nexus S currently. You'd have to send it back to Samsung. Good luck.
This happened to me even after Google fixed the provisioning of the Prepaid Card. I just kept Removing and Adding the Card. Eventually, after a couple of days it fixed itself. Try Resetting the App, Deleting Data, uninstalling, and then re-installing.
Money network finally got it working for me. I believe they did a master reset. It now works
Sent from my Galaxy Nexus
How do I contact Money Market? I am having the same exact issue.
i posted this in another older thread dealing with the secure element
well i dont know if this has been found out before, but here is my story
i got the hong kong nexus gsm back when it came out here in dallas tx tmobile. flashed it to stock google yakju. i used the wallet app apk and everything worked great. when the update came out it stopped working.
go to settings, apps, all. go to wallet, clear data. go to google account manager, clear data. go to google services framework, clear data. once u do that go to about phone check for update. it will have some weird 1969 date. once it checks open wallet and now it works. only thing is pre paid error when adding card
so i flashed to the new takju and same thing. followed thoes steps and same thing.
as far as i can get with wallet
jblack41510 said:
i posted this in another older thread dealing with the secure element
well i dont know if this has been found out before, but here is my story
i got the hong kong nexus gsm back when it came out here in dallas tx tmobile. flashed it to stock google yakju. i used the wallet app apk and everything worked great. when the update came out it stopped working.
go to settings, apps, all. go to wallet, clear data. go to google account manager, clear data. go to google services framework, clear data. once u do that go to about phone check for update. it will have some weird 1969 date. once it checks open wallet and now it works. only thing is pre paid error when adding card
so i flashed to the new takju and same thing. followed thoes steps and same thing.
as far as i can get with wallet
Click to expand...
Click to collapse
If you are getting an error when adding your prepaid Google card and you previously had one activated, you need to call Money Network and have them do a master reset on your account. The number is 855-896-0693.
krichek said:
If you are getting an error when adding your prepaid Google card and you previously had one activated, you need to call Money Network and have them do a master reset on your account. The number is 855-896-0693.
Click to expand...
Click to collapse
Will try thanks
Unsuccessful
I tried, but it did not work for me. I'm still getting the "secure element..." message. Has anyone tried activating with a different battery?
The battery is an antenna. Nothing more. Secure Element lives in your phone.
tiroger said:
I tried, but it did not work for me. I'm still getting the "secure element..." message. Has anyone tried activating with a different battery?
Click to expand...
Click to collapse
gonna have to get a replacement...that's what I did
Does the master reset really work? I tried this from an apk long time ago and now it won't work with the market installed app and won't allow me to add a prepaid card.
Sent from my Galaxy Nexus using XDA
chlehqls said:
Does the master reset really work? I tried this from an apk long time ago and now it won't work with the market installed app and won't allow me to add a prepaid card.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
master reset didnt help mine
Secure Element error message
Check out my post:
http://forum.xda-developers.com/showpost.php?p=25411964&postcount=20
---Sharmy
I got this today, stuck at "Initializing your device"
I did Wipe Google Wallet from within the app, and after which i went back to google wallet and it's stuck there.
Stays the same after reflashing 4.0.4.
i'm not sure if this is the right place to be asking this, but here goes.
so i had a modified version of Google Wallet installed on my rooted Galaxy Nexus. well, i then started to prep the phone to be sold, so i wiped the phone, and flashed a ROM. not realizing until after that i guess there's some weird authentication things with Google Wallet? or something?
well anyways, i didn't make a nandroid backup because my primary device is my (non-rooted) Galaxy S3.and so my Galaxy Nexus was more like a music and games player with a working Google Wallet.
i haven't tried this yet, but would i be able to install Google Wallet again on the phone, then unlink/reset it, and then wipe the phone?
mrhomiec said:
i'm not sure if this is the right place to be asking this, but here goes.
so i had a modified version of Google Wallet installed on my rooted Galaxy Nexus. well, i then started to prep the phone to be sold, so i wiped the phone, and flashed a ROM. not realizing until after that i guess there's some weird authentication things with Google Wallet? or something?
well anyways, i didn't make a nandroid backup because my primary device is my (non-rooted) Galaxy S3.and so my Galaxy Nexus was more like a music and games player with a working Google Wallet.
i haven't tried this yet, but would i be able to install Google Wallet again on the phone, then unlink/reset it, and then wipe the phone?
Click to expand...
Click to collapse
google wallet is unique to the device b/c of the 'secure element'. If you didn't break the secure element, then a re-install of wallet should be fine.
You may have just encountered the secure element error where you didn't restore Google Wallet completely before you wiped your device. If that really is the case, you won't be able to use Google Wallet on it ever again unless somebody devises a fix for it.
I tried to install Google wallet to the phone on the same ROM and different ROMS.
I'm getting the your device isn't supported error now. I've tried 2 different APK files, and I can't download it from Play store.
Any suggestions?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Device isn't supported just means that you are rooted - doesn't effect functionality...
Correct unsupported device is normal, that means your phone is rooted and money market is not responsible for any loss of money because they feel that a rooted device is less secure. The secure element issue is when your device is broken and the wallet will never work again. At this point your perfectly fine and just like everyone else. If you flash stock and lock the bootloader your unsupported device message should go away.
Sent from my Galaxy Nexus using Xparent Red Tapatalk 2
the only thing that weirds me out though, is that i had Google Wallet working on it while rooted, but now it's not working.
before, when it was working, that dialog would come up, but then still let me use the app. now it's just auto closing after the alert dialog.
guess i shouldn't worry about it too much since i'm trying to sell it.
Please see wallet.google.com
You can remove all devices, and as soon as the device opens the Google Wallet app, it blows itself up!
I recently found that Google Wallet is available on Google Play, so I installed it.
When opening it says that my device is not supported. I thought I had NFC, what gives?
Has anyone gotten Google Wallet to work with the Note II?
NFC is carrier dependant. I don't believe AT&T has approved that on their network.
Sent from my SAMSUNG-SGH-I317 using xda premium
google wallet is carrier dependant and is not supported even though we have nfc. ATT Verizon and tmo are all pushing for isis not google wallet and isis is in trial in texas and arizona. There is currently no way to enable it on this device because the secure element is locked.
I was in Austin about a week ago and they had a lot of isis billboards around town. They are definitely shutting out google wallet for isis. It seems wrong to me to do that to Google.
carriers want a piece of the pie thats why. that is the ONLY reason they are doing this
Dahazman said:
NFC is carrier dependant. I don't believe AT&T has approved that on their network.
NFC is not carrier dependent...
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
drksilenc said:
google wallet is carrier dependant and is not supported even though we have nfc. ATT Verizon and tmo are all pushing for isis not google wallet and isis is in trial in texas and arizona. There is currently no way to enable it on this device because the secure element is locked.
Click to expand...
Click to collapse
You are right but Google Wallet is nto carrier dependent, it is not dependent on any carrier. But partly correct.
drksilenc said:
carriers want a piece of the pie thats why. that is the ONLY reason they are doing this
Click to expand...
Click to collapse
Yes also partly correct, Carriers have disabled Google Wallet in attempt to push ISIS, probably a contract deal.
I re-tweeted a comment I came across a few weeks ago on twitter to try and make some noise on this issue. I think if you want wallet, you should craft your own or retweet this.
accept @googlewallet on your devices @ATT , quit the anti-competitive blockage for @PayWithISIS. @FTCgov @TheJusticeDept
mircury said:
I re-tweeted a comment I came across a few weeks ago on twitter to try and make some noise on this issue. If think if you want wallet you should craft your own or retweet this.
accept @googlewallet on your devices @ATT , quit the anti-competitive blockage for @PayWithISIS. @FTCgov @TheJusticeDept
Click to expand...
Click to collapse
I actually already tweeted similar today, in response to an att tweet about ISIS. ATT supporting ISIS is one thing, forcing us to ONLY be able to use it and nothing else is another. Its ridiculous.
drksilenc said:
google wallet is carrier dependant and is not supported even though we have nfc. ATT Verizon and tmo are all pushing for isis not google wallet and isis is in trial in texas and arizona. There is currently no way to enable it on this device because the secure element is locked.
Click to expand...
Click to collapse
So it's been confirmed that there is a secure element for the NFC on this phone?
When I first got home with my Note II, I was using some native application, and a pop-up occurred that asked me did I want to setup a Google Wallet account. I remember being really happy to see that. Being stupid, I chose not to do it, because I didn't know if it was the exact same Google Wallet found on Google Play. Just wanted to make sure. So I declined. When I attempted to install the app from Play, that's when I got the incompatibility message others got. And so far I haven't seen the prompt to setup Google Wallet from my phone, again. I wonder what would have happened had I tried it that way?
Dr. Evo said:
When I first got home with my Note II, I was using some native application, and a pop-up occurred that asked me did I want to setup a Google Wallet account. I remember being really happy to see that. Being stupid, I chose not to do it, because I didn't know if it was the exact same Google Wallet found on Google Play. Just wanted to make sure. So I declined. When I attempted to install the app from Play, that's when I got the incompatibility message others got. And so far I haven't seen the prompt to setup Google Wallet from my phone, again. I wonder what would have happened had I tried it that way?
Click to expand...
Click to collapse
Google wallet is the name of the "method" that you use to pay for Google Play apps (but it isn't the Google wallet app). It probably asked you that when you setup because you don't have a credit card associated with your Gmail account.
Just a guess.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Milkman00 said:
Google wallet is the name of the "method" that you use to pay for Google Play apps (but it isn't the Google wallet app). It probably asked you that when you setup because you don't have a credit card associated with your Gmail account.
Just a guess.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
Gotcha. That was probably the case.
Milkman00 said:
Google wallet is the name of the "method" that you use to pay for Google Play apps (but it isn't the Google wallet app). It probably asked you that when you setup because you don't have a credit card associated with your Gmail account.
Just a guess.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Click to expand...
Click to collapse
That's exactly the case. I wish google had as much pull as apple when it came to OS specific stuff. The carriers have to much power
Just a quick "thought" when they got the 4g lte spectrum werent they told they are not allowed to block certain apps to not be allowed to be used on their network? If i remember correctly verizon just got super sued for that exact reason.
Wasnt the secure element on the s3 by porting from the sprint version?
Sent from my SAMSUNG-SGH-I317 using xda premium
also, if goggle wallet needs carrier support, why did my Gnex work with wallet on ATT? if we got an AOSP rom, would wallet work on that? im just starting to learn about the permissions this app needs and how it authenticates
My friend has a rooted aosp note 1 on at&t. He can install Google wallet but it won't run. Its blocked by At&t.
Sent from my Nexus 7 using xda app-developers app