Lost/stolen phone. - Samsung Galaxy Nexus

Well i either lost my nexus or someone stole it. As soon as it happened i changed my passwords to my google account.
I had wheres my droid installed, it's not working.
The phone is ON right now.. im tracking if they make any phone calls or texts or any data use on myverizon. I tried Plan B, installed it through my computer. my question is, will it work even if i changed my passwords?
Well now its saying plan b isnt installed.

boyer61 said:
Well i either lost my nexus or someone stole it. As soon as it happened i changed my passwords to my google account.
I had wheres my droid installed, it's not working.
The phone is ON right now.. im tracking if they make any phone calls or texts or any data use on myverizon. I tried Plan B, installed it through my computer. my question is, will it work even if i changed my passwords?
Well now its saying plan b isnt installed.
Click to expand...
Click to collapse
Sorry to hear that your phone is lost/stolen. That is like the worst feeling in the world. I strongly recommend calling Verizon Wireless customer service and report your device as lost/stolen. When you do this, it locks your device ID so that it cannot be used on someone else's account. If you find it, just call and let them know that you found it and they can activate it for you over the phone.

Related

[Q] Question about switching between 2 smartphones

My Story
I recently switched from the Incredible to the Droid 2 global to give it a try. Don't worry I got it for free thanks to the deal that Verizon is running about buy one get one of the same. *Upgraded a family member so I took the free one as I thought what the hell*
Now I've played around with this phone for 1 and 1/2 days so far and I'm not liking the battery life. I rather not return the phone as it was free and so I was thinking if I could just keep it as a backup that would be great.
Now my question is can I switch between the phones without going into the store? I want to activate my incredible again for a while since it got better battery life. *and before you ask, yes I've spent at least the last 15 hours using it like I did my other phone but still the battery was drained faster*
Now I have done a google search already about this topic and found this so far.
http://www.ehow.com/how_5046976_switch-phones-easily-verizon-wireless.html
Has anyone here done this before? I'm not looking to change anything about my services other than the phone. Both phones are smart phones and thus I don't see a problem but I figured I would ask the all mighty people here.
I just call verizon and they do it for me.
Its very simple just call them up and they ask for the codes off the new phone and your set. I believe you can do it right off the website as well.
Eh well I have 1 problem with calling them. I only have my cell as my phone. So I can't call them on the phone that will be deactivated. I'm looking at this as saving me time from having to deal with going to the store or from having to call them.
I'm just worried that since I'm on a contract that I would be locked to this specific phone unless I upgrade again.
Bump
Anyone else done this before?
There's a couple of approaches (or maybe many more I haven't thought of):
1) Do you have a computer (not a phone)? If so, can you just use Skype or some such thing to call them at their 800 number or whatever it is? Then you can shut off the phone.
2) I have an old droid 1 and a dinc. I switch between them by shutting off the dinc, and turning on the droid, typing *228 and that's that. Reversing the process works as well. No one asks for the MEIN/ID, but once I had a small contract screwup where I had a replacement phone I'd forgotten about, and I was asked for the MEIN (is that the right acronym?) , and had to yank the back off to find it and give it to them. It is also in 'about phone' but the phone has to be on.
---
So none of that may be useful to you unless you have access to a computer and skype (or an equivalent).
Good luck -
So you say you can just turn off one phone and *228 on your deactivated phone and that will automatically switch which phone is active at the time?
Yes, I can do that as long as the original paperwork on each phone really matches what they have in their computers.
For example, I mentioned that one phone was broken and replaced early on, and I had to call them to change to that one, but once I'd done that call, I could just use the *228 to change.
It sure doesn't hurt to try it.
hachamacha said:
Yes, I can do that as long as the original paperwork on each phone really matches what they have in their computers.
For example, I mentioned that one phone was broken and replaced early on, and I had to call them to change to that one, but once I'd done that call, I could just use the *228 to change.
It sure doesn't hurt to try it.
Click to expand...
Click to collapse
Ah cool well both phones match the paper work on my account as I own both and they had both been activated before on my account so I will give it a try and see what happens. If this works then I will be very happy as I can just switch back and forth all I want.
Just tried that and it didn't work. As soon as I tried it asked me to enter the phone number that I was trying to activate.
I think this does have to be done via the website first. I would love to hear some someone that has tried the instructions that I linked above.
I do this on a monthly basis. When u dial *228 from the phone u want to use press 1 for program. When prompted enter phone number with area code that u want on that phone. If your act has a password u may be prompted to enter that or the last 4 digits of the act holders social security number. When it goes through, may take up to 10 min u will get programming complete. Dial *228 again then select 2 to unlock prl and update roaming. Pm me if u need further help. Peace.
Sent from my ADR6300 using XDA App
wetworkforfun said:
I do this on a monthly basis. When u dial *228 from the phone u want to use press 1 for program. When prompted enter phone number with area code that u want on that phone. If your act has a password u may be prompted to enter that or the last 4 digits of the act holders social security number. When it goes through, may take up to 10 min u will get programming complete. Dial *228 again then select 2 to unlock prl and update roaming. Pm me if u need further help. Peace.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
what he said. no need to call them.

[Q] Changed Phone #, now can't dial out

So I had my Evo 4g rooted with Unrevoked3, had some nice ROMs and all that fun bling stuff for a few months without a hitch. Yesterday I had my number changed, didn't bother returning to stock or anything. I couldn't dial out or send texts (but could send texts) but had access to the mobile network. So I unrooted, returned to stock (no OTA cuz I intend to root it again), ran through Sprint's activation again and still exact same issue.
I get this message when I attempt dialing out and also when I dial my new number from a diff line: "We could not complete your call. Please try again." Google voice works fine though - but again, so does the mobile network.
Sprint customer service is no help - and right now the Sprint store is closed, so here I be. Any help would be appreciated.
it sounds like the number is not configured correctly on sprint's end. taking it into the store may be the only way to get it fixed. or go onto the sprint website n try
{ParanoiA} said:
it sounds like the number is not configured correctly on sprint's end. taking it into the store may be the only way to get it fixed. or go onto the sprint website n try
Click to expand...
Click to collapse
This, or call *2.
Problem solved! Turns out it was my Google Voice number integrated with my old Sprint number that was creating conflicts with my phone being able to use the new Sprint number. Talk about a whack attack. I spoke with five diff techs trying to figure this one out.
Man, I did all that unrooting and resetting for nothin! Except, of course, for other Google Voice subscribers to learn from my experience...

[Q] Need help getting an EVO on MetroPCS...

Hi all,
Thanks for a least looking at this thread and providing feedback. So here is my situation.
1. Bought EVO 4g from a friend who bought new phone and transferred his phone number from Sprint to Verizon so the phone does not have access to Sprint's network.
2. My wife has a crappy MetroPCS phone I would like to replace with the EVO 4g.
3. I have all the software that has been talked about in many threads here: diagnosis drivers, cdma workshop, prl, and a few other things which I can't remember.
4. I have rooted the phone with S-OFF and currently running MetrogenMod 4.5
Q1: Does the phone need to be on the Sprint network in order for me to get the phone working on MetroPCS?
Q2: After reading all of the forums it sounds like the phone will magically work on MetroPCS' network, but something tells me I'm missing something?
Q3: How do I get my wife's phone number transferred over to this phone? It seems I can only transfer the current phone number that the phone has even though it is not mine.
Thanks again in advance and I apologize if these questions have been asked before, but I did not see any.
Jamdev12
PS: Ok after reading and getting familiar with this stuff it seems there are two ways of doing this, but I rather get some expertise from someone first :
1. Easiest method. Call MetroPCS and request an ESN swap. Since I own both phones I don't foresee this as illegal and I've heard of people successfully getting this done.
2. Hardest method and possibly bricking the phone. Call Sprint and request MLS number. Then use the software that is available to get ESN from old phone and write it to the new phone. If done right, the new phone will act and connect as if it were the old phone.
To all, am I correct in the above assumptions?
You shouldn't need to call sprint for your msl..search the play store for "msl reader". It'll save you that hassle anyways. ....Did a quick search and found this guide over on af.. http://androidforums.com/evo-4g-all-things-root/538899-guide-metro-pcs-donor-flash.html .. I flashed to boost so thats the extent of my experience. Hope it helps.
Hi nrvlljr,
Thanks for this link. I will be trying this tonight and if I get it working, I'll post my findings. Wish me luck. :good:
jamdev12
jamdev12 said:
Hi nrvlljr,
Thanks for this link. I will be trying this tonight and if I get it working, I'll post my findings. Wish me luck. :good:
jamdev12
Click to expand...
Click to collapse
Break a leg buddy..Just make sure to follow the instructions to a tee and you'll be fine.
nrvlljr said:
Break a leg buddy..Just make sure to follow the instructions to a tee and you'll be fine.
Click to expand...
Click to collapse
Hi nrvlljr,
Thanks for the encouragement. Unfortunately it did not work for me. For some reason the phone is unable to log into the MetroPCS network as my old phone. One thing that confused me about the instructions was to save the nam1 and Nam2 data for my old phone because not once after that did I use this data to reprogram the new phone. All it says is to replace the ESN and meid numbers in the nvm folder and reboot.
Next I tried the MetroPCS tutorial in the developer forum to get MetroPCS working, ROM and everything without success. I'm able to connect via roaming, but not on my current phone number.
Anyways, if you or anyone here has any ideas, I would gladly appreciate it. At least the phone is not bricked, yet.
Thanks in advance.
jamdev12 said:
Hi nrvlljr,
Thanks for the encouragement. Unfortunately it did not work for me. For some reason the phone is unable to log into the MetroPCS network as my old phone. One thing that confused me about the instructions was to save the nam1 and Nam2 data for my old phone because not once after that did I use this data to reprogram the new phone. All it says is to replace the ESN and meid numbers in the nvm folder and reboot.
Next I tried the MetroPCS tutorial in the developer forum to get MetroPCS working, ROM and everything without success. I'm able to connect via roaming, but not on my current phone number.
Anyways, if you or anyone here has any ideas, I would gladly appreciate it. At least the phone is not bricked, yet.
Thanks in advance.
Click to expand...
Click to collapse
Ok, so after more fiddling, I was able to get Data working, but no talk and text. To get data working, I had to run DFS to import the latest PRL from MetroPCS into the phone. Once I did that and rebooted the phone, 3G started to work, but still could not get Talk and Text to work.
Then I did the worst thing that I could have done, I think. I order for me to get Talk and Text working, I took the phone to a MetroPCS. Well, I let them run the phone through Houdini and now Talk and Text work, but I can't get 3G to work even though I have a plan that has Talk, Text and Data and I have reloaded the MetroPCS PRL in the phone.
Has anyone ran into this problem? Would I have to get my phone off the MetroPCS database in order for me to get 3G running again? Any help would be gladly appreciated.
Hello, I, new here..
I have literally tried everything i have read from forum to forum, post to post, from installing DIAG drivers to QPST, apn, anycut, everything i have found and cannot make my EVO to connect to the web. My sister had this phone fully working (except 4G) and now that i transferred it to my account i make calls and text but not MMS or WEB. less 3G. I am very frustrated but willing to keep on reading instructions if anyone would be able to help!!. Thank you very much and you guys are doing a very great job. miraculously i am obtaining knowledge i never even though it existed! unfortunately havent being able to solve my problem.
jamdev12 said:
Ok, so after more fiddling, I was able to get Data working, but no talk and text. To get data working, I had to run DFS to import the latest PRL from MetroPCS into the phone. Once I did that and rebooted the phone, 3G started to work, but still could not get Talk and Text to work.
Then I did the worst thing that I could have done, I think. I order for me to get Talk and Text working, I took the phone to a MetroPCS. Well, I let them run the phone through Houdini and now Talk and Text work, but I can't get 3G to work even though I have a plan that has Talk, Text and Data and I have reloaded the MetroPCS PRL in the phone.
Has anyone ran into this problem? Would I have to get my phone off the MetroPCS database in order for me to get 3G running again? Any help would be gladly appreciated.
Click to expand...
Click to collapse
What kind of phone did you use for the donor flash? I had this problem with my old evo 4g. I had it donor flashed from a freeform 1. Even though I was paying for 3g the evo didnt get it. I assumed it was because my freeform didnt have 3g so the ESN being read by the network on my evo didnt require it to send 3g data. Just a guess

Someone else sent my text to my friend

Wondering if my phone got hacked. I am running infamous rom on tmobile. Tonight my friend received my text messages from another number, and when my friend questioned who he was, he either didnt seem surprised or he was just playing along. If my phone did get hacked, do you guys have any advice like a system format, a setting I can change, or should I call tmobile directly?
Thank in advance
mikatachan said:
Wondering if my phone got hacked. I am running infamous rom on tmobile. Tonight my friend received my text messages from another number, and when my friend questioned who he was, he either didnt seem surprised or he was just playing along. If my phone did get hacked, do you guys have any advice like a system format, a setting I can change, or should I call tmobile directly?
Thank in advance
Click to expand...
Click to collapse
I'd call T-Mo directly and advise them of the situation. You might ask your buddy if he would participate and allow his carrier to use information to find what phone did the spoofing, and they can track the user via the IMEI number that is recorded when transmission is initiated. You MIGHT be required to have a police report to get the tracking done, so you ought to consider making the report to your local PD.
Be SURE your buddy isn't jerking your chain before you do anything, and I'd probably want to SEE the TM before any action on your part.
Aloha and Good Luck!
Bobolinko's advice is correct and the best course of action.
But to answer your specific question about the phoen being hacked...No, wiping it won't help. Neither will installing a different ROM or anything else.
If what your buddy is saying is actually happening, it's most likely not that someone have hacked into your phone and is remotely sending messages from your phone. It's far more likely that someone intercepted your cell signal, hacked the IMEI number (as stated above) and applied your IMEI number to another device, thus cloning your phone.
That message to your buddy came from another device entirely and never went through your phone at all. The problem is that this is very hard to fix. You can't have T Mobile jus tblock your IMEI number because then your phone won't work either. T Mobile can't distinguish between your phone and the cloned fake phone because both are broadcasting the same IMEI number, which is the identifier T Mobile uses to use your phone.
Have you left the United States recently and used your phone in another county? This whole scenario is vey common in Russia and other Eastern European countries. People got there on a vaction, use their phone, and immediately the phone's IMEI is captured and stolen. If you had mobile data turned on or used wifi, the user data on the phone is also likely compromised. Meaning all passwords, etc.
If you haven't left the US, it's much less likely, but still possible this is what happened.
Someone could have also physically looked at your phone, wrote down the IMEI number under the battery, and cloned it that way just to screw with you. No intercepted radio signals or anything. Just good old fashioned "copying the key". In that scenario it's almost certainly someone you know (unless you are in the habit of leaving your phone completely unattended around strangers).

G7 Power (XT1955-5) kicked off AT&T network despite being VoLTE compatible?

Has anyone else experienced the same problem? Is there any way to get them to reactivate it?
I had an an XT1955-5 that was fully functional on the AT&T network, including voice over LTE. I bought this phone because XT1955-5 was on their list of approved phones. I even checked the sim status to verify that it didn't kick down to 3g/H+ when I made a call, and it had the HD symbol on the call screen.
Despite this, AT&T disabled it because they were shutting down the 3g network. I got them to reactivate it and it worked again for several months. Then, when they sent me the cheap replacement phone and sim card, they deactivated my old phone and I couldn't get it to work again. I tried calling them and talking to their technical support to explain the situation that VoLTE was fully functional on it. They didn't seem to know much other than "the computer says this phone isn't compatible." They said they would try changing my provisions, but they ended up making it much worse so mobile data wouldn't even work anymore.
Do they just go by an IMEI whitelist that can't be overridden? My best guess is that they seem to be shutting down all phones that weren't AT&T branded, so this one gets the axe because it was unlocked from another carrier. This is very disappointing because I really liked this phone for a combination of several factors that I can't seem to find in any others.
Unless I'm misreading the list, this is a whitelisted device on the AT&T network.
Correct, the model number is on their whitelist. That's why I chose this phone and why it's so frustrating that it was deactivated. I guess there's a subset of whitelisted IMEIs within that list, but isn't published. This particular one must not have been on their whitelisted IMEI list because it was unlocked from a nother carrier. Do you know if there's any way to get ATT to add it of am I SOL?
They say nothing about IMEI number limitations.
As long as it's not blacklisted there shouldn't be an issue. This list was just revised so your phone may not have been previously whitelisted.
There's quit a bit of confusion is what I gathered.
Some of the AT&T features like vid calling won't work without the AT&T software maybe firmware. Guess we'll both find out on the 22nd.
Call AT&T advance tech support as this is the game that moves as you play it.
I have a development:
I flashed back to stock/RetUS ROM from LineageOS 18.1 to try to fix wifi calling on T-Mobile since I was trying to switch to them due to this hassle. While I was at it, I read a post on a forum for another phone, where the person said they reflashed stock to reprovision the sim. I figured it's worth a try, so I popped in my AT&T sim card while on stock ROM and to my surprise, it fixed it. The LTE network is fully functional, at least for now. I didn't think Lineage did anything to change the radio firmware or whatever it is that controls how it interacts with the cell carrier. I guess I was wrong.
Now, I wonder if I'm stuck with the stock ROM because AT&T will detect a change and shut it down, or if I can get away with switching back to Lineage. I'll try it soon.
MotoMan1955-5 said:
Now, I wonder if I'm stuck with the stock ROM because AT&T will detect a change and shut it down, or if I can get away with switching back to Lineage. I'll try it soon.
Click to expand...
Click to collapse
AT&T isn't witch hunting. As long as it's firmware is compatible with their protocols it will work.
I have no clue what those protocols are though.
(deleted, mistook carrier)
I've pretty much lost hope at this point but I might as well share some more of this madness I'm experiencing. Maybe you'll even get some amusement out of my struggles.
VoLTE continued to work with the stock ROM. I flashed LineageOS again last night and was pleased to see VoLTE still worked. It went fine all day until someone in person mentioned to me that they texted me yesterday but I didn't respond. I never received the text, and I tried sending them one and they had not received that either. Since I was on the stock ROM when that text had been sent, I figure it was something still incorrectly configured with the carrier. I tried messages to several other people. They would all say "sent" but only a couple actually made it to the recipient, and likewise I could not receive messages from most people.
When I got home, I switched the sims around in a couple of phones to narrow down whether it was my phone or my sim that was causing the issue. It turned out to be the sim, as evidenced by successful messaging with a different sim in my phone but not my sim in a different phone. I happened to have the SIM in the AT&T Callypso when I called ATT customer support to see if they could fix the problem. Ultimately they did. VoLTE worked. Messaging worked.
I switched the SIM back to the G7 (currently running LineageOS 18.1). I made a quick call to confirm VoLTE still worked. It did. Great success! Then right after that I got the dreaded message saying they're updating the network and the phone I was trying to activate will not work. Now, it drops from LTE to H+ any time I have an incoming/outgoing call again, and mobile data doesn't even work now. At least messaging works now.
To make things worse, now it isn't even automatically reprovisioning when I put the sim in a new phone so I can't automatically get those privileges back like I did before. To make it double-worse, the sim for my spare line got the same screwed up status from being inserted into the G7 that it now has the same troubles.
Blackhawk, I agree that they probably aren't witch hunting or intentionally making this difficult, but obviously its network is changing my privileges when I put the SIM card in this phone. It seems to be that switching a sim to a new phone sends that phone info to the carrier, and if they have it on their list they automatically adjust the types of services available to that line to fit the phone. I suspect that info it sends also includes some software info, considering how it worked as intended when I had the stock software but not with Lineage which it probably did not recognize. My best guess is that I got away with flashing Lineage yesterday because my line was already configured correctly from when I had the stock rom, and since the SIM didn't change with the Lineage flash, it kept that same configuration. Moving it to another phone and back made it see the G7 as a new phone again, and it sent the info but the software wasn't recognized so I didn't get the good privileges.
ffdm, unfortunately you seem to be correct about just getting the runaround if your issue isn't common. The tech support people don't seem interested in anything other than their pre-scripted instructions, and it doesn't help that the support has clearly been outsourced to another country so they are hard to understand.
I have one last hope which is to put the SIM into the G7 totally stock, call customer support and have them reset the provisions for this line, then flash Lineage again and hope it never triggers the automatic provisioning ever again.
I just want a phone with a long battery life and AOSP not bloated with spyware that sends all my information to third parties that profile me. It shouldn't be this hard.
MotoMan1955-5 said:
I've pretty much lost hope at this point but I might as well share some more of this madness I'm experiencing. Maybe you'll even get some amusement out of my struggles.
VoLTE continued to work with the stock ROM. I flashed LineageOS again last night and was pleased to see VoLTE still worked. It went fine all day until someone in person mentioned to me that they texted me yesterday but I didn't respond. I never received the text, and I tried sending them one and they had not received that either. Since I was on the stock ROM when that text had been sent, I figure it was something still incorrectly configured with the carrier. I tried messages to several other people. They would all say "sent" but only a couple actually made it to the recipient, and likewise I could not receive messages from most people.
When I got home, I switched the sims around in a couple of phones to narrow down whether it was my phone or my sim that was causing the issue. It turned out to be the sim, as evidenced by successful messaging with a different sim in my phone but not my sim in a different phone. I happened to have the SIM in the AT&T Callypso when I called ATT customer support to see if they could fix the problem. Ultimately they did. VoLTE worked. Messaging worked.
I switched the SIM back to the G7 (currently running LineageOS 18.1). I made a quick call to confirm VoLTE still worked. It did. Great success! Then right after that I got the dreaded message saying they're updating the network and the phone I was trying to activate will not work. Now, it drops from LTE to H+ any time I have an incoming/outgoing call again, and mobile data doesn't even work now. At least messaging works now.
To make things worse, now it isn't even automatically reprovisioning when I put the sim in a new phone so I can't automatically get those privileges back like I did before. To make it double-worse, the sim for my spare line got the same screwed up status from being inserted into the G7 that it now has the same troubles.
Blackhawk, I agree that they probably aren't witch hunting or intentionally making this difficult, but obviously its network is changing my privileges when I put the SIM card in this phone. It seems to be that switching a sim to a new phone sends that phone info to the carrier, and if they have it on their list they automatically adjust the types of services available to that line to fit the phone. I suspect that info it sends also includes some software info, considering how it worked as intended when I had the stock software but not with Lineage which it probably did not recognize. My best guess is that I got away with flashing Lineage yesterday because my line was already configured correctly from when I had the stock rom, and since the SIM didn't change with the Lineage flash, it kept that same configuration. Moving it to another phone and back made it see the G7 as a new phone again, and it sent the info but the software wasn't recognized so I didn't get the good privileges.
ffdm, unfortunately you seem to be correct about just getting the runaround if your issue isn't common. The tech support people don't seem interested in anything other than their pre-scripted instructions, and it doesn't help that the support has clearly been outsourced to another country so they are hard to understand.
I have one last hope which is to put the SIM into the G7 totally stock, call customer support and have them reset the provisions for this line, then flash Lineage again and hope it never triggers the automatic provisioning ever again.
I just want a phone with a long battery life and AOSP not bloated with spyware that sends all my information to third parties that profile me. It shouldn't be this hard.
Click to expand...
Click to collapse
If these apply to you try:
Clear system cache
Clear Sim Toolkit data
Reset network setting
Get a new sim card from AT&T, handle like a stick of ram as they can be damaged by ESD.
From what is described, it does sound like a provisioning issue, and calling to get it fixed would probably be the correct solution. But why is it flagged as incompatible? Why would that status be persistent for that line? It's weird.
FWIW, AT&T kicked me off for switching from a OnePlus 6 (not a 5g phone) to a OnePlus N10 (5G phone). They were nice enough to disable my account on a Friday night when I switched sims, and was without cell service all weekend since they apparently don't want to do customer service outside banker's hours. Couldn't use the old one either (on 4G), I was completely blacklisted.
T-Mobile happily accepted my porting on Monday .
I'll save my unkind thoughts past "maybe consider firing them" as I don't want to sound like a loonie.
Man, I wish I could switch. I actually tried switching to a T-Mobile MVNO. They provisioned my SIM correctly, but unfortunately their coverage was insufficient in my rural area. I considered sticking with them and using wifi calling at home if that would work, but that feature was broken on lineage and I thought I got this to work correctly with AT&T.
I did get it working by flashing stock again, calling ATT to have them correctly provision it, then flashing LineageOS again. It has been working properly for about a week so with any luck I'll get to continue using the phone.
The 22nd came and went. I'm noticing some vids pause occasionally. May be just a random glitch otherwise no change. I may eventually try a network reset and have AT&T do it on their end.
Long live 4G LTE

Categories

Resources