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Hi,
I've just installed Windows 8 Consumer Preview and then installed Zune.
Now, when I plug my phone Zune says:
CONNECTION ERROR
Can't connect to your phone. Disconnect it, restart it, then try connecting again.
I tried these solutions but with no luck: http://answers.microsoft.com/en-us/...ur-phone/a114fabb-c1df-4204-9520-eb76ff40660d
I have an Omnia 7 with mi7ROM.
Thanks in advance
Revert back to Windows 7
I heard somewhere that you have to install the whole Zune package manually and that it's a pain to do so, I will look it up and post it as soon as I can find it.
I have just done a fresh install of Windows 8 CP, everything is working lovely and smooth except Zune for Windows Phone. I have installed Zune but every time I attach my phone I get the error that it "Can't connect to your phone. Disconnect it, restart it, then try connecting again".
I have tried this multiple times, also I have reinstalled Zune, searched Microsoft support (there are a number of people with the same error in Windows 7, but the certificates that Microsoft talk about don't exist on this installation).
I had no problem with it in the DP.
TheDisneyMagic said:
I have just done a fresh install of Windows 8 CP, everything is working lovely and smooth except Zune for Windows Phone. I have installed Zune but every time I attach my phone I get the error that it "Can't connect to your phone. Disconnect it, restart it, then try connecting again".
I have tried this multiple times, also I have reinstalled Zune, searched Microsoft support (there are a number of people with the same error in Windows 7, but the certificates that Microsoft talk about don't exist on this installation).
I had no problem with it in the DP.
Click to expand...
Click to collapse
I just remembered that Windows 8 is going to do away with Zune, this might have something to do with it.
sinister1 said:
I just remembered that Windows 8 is going to do away with Zune, this might have something to do with it.
Click to expand...
Click to collapse
but that dosent mean they would complete drop the support for it
AshleyT said:
Hi,
I've just installed Windows 8 Consumer Preview and then installed Zune.
Now, when I plug my phone Zune says:
CONNECTION ERROR
Can't connect to your phone. Disconnect it, restart it, then try connecting again.
I tried these solutions but with no luck: http://answers.microsoft.com/en-us/...ur-phone/a114fabb-c1df-4204-9520-eb76ff40660d
I have an Omnia 7 with mi7ROM.
Thanks in advance
Click to expand...
Click to collapse
Known problem. Sorry if already posted. Had same thing. Has to do with leap day. Ms acknowledged problem. Happens on win7 as well if you do a fresh or new phone connection to Zune. Put system a day forward to March 1 and it will work. You can the revert back to current date.
Hello All,
We're currently having success in resolving this issue by altering the date on a PC to March 1st, 2012.
Once the date has been changed, close the Zune Software and disconnect the Phone, then go ahead and reconnect the Phone and the Zune Software should start automatically. If not, go ahead and start the Zune Software as normal.
Ideally, the Phone should be detected and you may have to go through the process of naming the Phone and checking for updates again.
Right now, this is just a workaround, however.
Kind Regards,
Matthew N.
Click to expand...
Click to collapse
link
Sent from my cm_tenderloin using Tapatalk
Well, I got my HTC titan yesterday and have this connection issue.. I spent almost 9 straight hrs searching thru the web and tried all possible solutions.. Even those that seems ridiculous... None worked...tried fresh install of zune, different computers, reset my phone countless times... Worst is that the delete cert method cause my omnia 7 to stop working altogether.. Darn!.. Gave up and went to bed after midnight a sad sad man..
Interestingly, this morning, everything work!! Coincidentally, todays 1st march...
Not sure what happened, made me think that it could be Zune need to settle for a while.. But, I am a happy man today!
Mine is working relatively well, for the most part. Zune seems to detect it just fine until my phone goes to the lock screen, at which point I have to unplug and reconnect it. Aside from the it seems to work perfectly.
Now, the Windows Phone Emulator doesn't work at all.
I had same issue, HTC Titan. And I did all, reinstall, reset etc Zune and Phone. But after reflash my phone with firmware:"You can find HTC Titan, firmwares in HTC Titan Section." all worked.
Sent from my TITAN X310e using Board Express
Lots of people had this issue (me included) seemed to have something to do with leap day bug when installing drivers or something. Should be fine today
Now it works fine!
Thank you
meandu229 said:
Lots of people had this issue (me included) seemed to have something to do with leap day bug when installing drivers or something. Should be fine today
Click to expand...
Click to collapse
did you see my posts ?
http://forum.xda-developers.com/showpost.php?p=23127770&postcount=7
http://forum.xda-developers.com/showthread.php?t=1524555
derausgewanderte said:
did you see my posts ?
http://forum.xda-developers.com/showpost.php?p=23127770&postcount=7
http://forum.xda-developers.com/showthread.php?t=1524555
Click to expand...
Click to collapse
Yeah thanks thats where I got the info but was on my phone so didnt post info.
Cheers for adding links
shammaan125 said:
but that dosent mean they would complete drop the support for it
Click to expand...
Click to collapse
Supposedly they are trying to come up with a new Music Player that goes across all Windows devices and they are actually thinking about doing away with Zune, I know that apps will now be available via a app store kind of like on Android instead of Zune.
Hi Guys when i try to download any app thru marketplace, i get "windows live id service unavailable" error pop up. i've seen somewhere that the only choice is to reset the phone, but i've too many things inside n i'm too lazy to backup... anyway to sort this w/o hard-reset the phone??
darren486 said:
Hi Guys when i try to download any app thru marketplace, i get "windows live id service unavailable" error pop up. i've seen somewhere that the only choice is to reset the phone, but i've too many things inside n i'm too lazy to backup... anyway to sort this w/o hard-reset the phone??
Click to expand...
Click to collapse
The service is probably down for maintenance or...for a problem. This does occurs occassionally with any service...and should be back up by the time you read this.
Gosh, I hope you don't take this as proof that Microsoft is abandoning the Lumia 900 and Nokia in general.
actually the problem presisted for 2days, but once i hard reset the phone yesterday, everything goes back to normal, this is actually the 2 time i've done this with the phone... abit frustrating, but still, i like the phone for the design
darren486 said:
actually the problem presisted for 2days, but once i hard reset the phone yesterday, everything goes back to normal, this is actually the 2 time i've done this with the phone... abit frustrating, but still, i like the phone for the design
Click to expand...
Click to collapse
that is interesting. That should not happen at all. Unless you're logging in , or attempting to log in with a different id, marketplace should use your core login. If you remember, if this happens again, let me know. I have some contacts in WP support at ms.
thanks! will inform you if i have any issue again, but luckily, no issue till now after the reset
Long story short I got a new ATT branded phone about 2 months ago. I decided to open it yesterday and treat it like a PMP. The reason I cannot use it like a phone is that I'm on the Tmobile network, so I will need to unlock it in the near future.
After a full charge the batter says that it will last for 1 day and 17 hours. <----- This is normal?
For some reason all the Nokia apps are not installed on the phone. I went to the market place on my phone, and typed Nokia, and nothing officially by Nokia shows up. I went to Nokia's website on my phone, to download the "Nokia Drive" pack, and it says my phone is not a Nokia phone.
What gives? How do I fix this problem? Hopefully I can use the map pack because my gps is dying .
Did you update to Tango using the cabs provided on this site ???? if so you need to do a refurbish with the stock firmware. I had this happen to me but only after I upgraded to tango.
poohbeah said:
Long story short I got a new ATT branded phone about 2 months ago. I decided to open it yesterday and treat it like a PMP. The reason I cannot use it like a phone is that I'm on the Tmobile network, so I will need to unlock it in the near future.
After a full charge the batter says that it will last for 1 day and 17 hours. <----- This is normal?
For some reason all the Nokia apps are not installed on the phone. I went to the market place on my phone, and typed Nokia, and nothing officially by Nokia shows up. I went to Nokia's website on my phone, to download the "Nokia Drive" pack, and it says my phone is not a Nokia phone.
What gives? How do I fix this problem? Hopefully I can use the map pack because my gps is dying .
Click to expand...
Click to collapse
Your battery will learn your usage and adjust accordingly.. My HTC Surround w/o SIM and WIFi always on, lasts about 3 days. But that battery is only 1230mAh vs. 1930mAh.
No apps are installed by default. You open Marketplace on your phone and Nokia will be listed as an app option. You can go to the Nokia app hub from there.
Sent from my Lumia 900 using Board Express Pro
emenny81 said:
Did you update to Tango using the cabs provided on this site ???? if so you need to do a refurbish with the stock firmware. I had this happen to me but only after I upgraded to tango.
Click to expand...
Click to collapse
Thanks for the quick reply!
The first time I unsealed the box, I immediately connected it to the outlet to charge full. After the charge I turned on the phone and could not find the Nokia apps.
I then connected it to my computer to update the firmware, but after the update I was still unable to find or download the Nokia apps.
I do not know what "cabs" means but I did not update the firmware through this website, but through the Zune software.
My firmware is still Windows 7.5 OS version 7.10.8112.7
jimski said:
Your battery will learn your usage and adjust accordingly.. My HTC Surround w/o SIM and WIFi always on, lasts about 3 days. But that battery is only 1230mAh vs. 1930mAh.
No apps are installed by default. You open Marketplace on your phone and Nokia will be listed as an app option. You can go to the Nokia app hub from there.
Sent from my Lumia 900 using Board Express Pro
Click to expand...
Click to collapse
Thanks for the reply. I was concerned about the battery because my friend's HTC Titan 2 which she got the same time as me can last 6 or 7 days on a full charge, and it states that in the battery saver screen. I just wanted to be sure that Nokia Lumia 900's battery life is aroun 1 or 2 days after a full charge.
I previously had a Lumia 710, and the software is automatically installed with the phone, and from investigation, the Nokia apps are supposed to be on the phone without you having to download it. Aside from that, the marketplace/Nokia does not recognize my Lumia 900 as a Nokia phone thus my inability to download the programs.
I am also missing the Nokia app hub which was present in the Lumia 710.
If you go into the Marketplace and you cannot see "Nokia collection" listed as the first option then you need to force the marketplace to refresh. Easiest way to do this is to make sure you are signed in to your Windows Live account on the phone and then open the Xbox app. Let the app refresh its own list and then exit out to the home screen. Now if you load up the marketplace you will see "Nokia collection" as the first option in the list.
Note if that does not work, you might need to restart the phone after letting the Xbox app do its thing (most of the time it works right away though). If you get no joy after this then its possible the ROM is not stock or has had alterations done to it.
dcuk7 said:
If you go into the Marketplace and you cannot see "Nokia collection" listed as the first option then you need to force the marketplace to refresh. Easiest way to do this is to make sure you are signed in to your Windows Live account on the phone and then open the Xbox app. Let the app refresh its own list and then exit out to the home screen. Now if you load up the marketplace you will see "Nokia collection" as the first option in the list.
Click to expand...
Click to collapse
I can confirm that this works as it happened with me and that's how I solved it. Thank you for sharing!
dcuk7 said:
If you go into the Marketplace and you cannot see "Nokia collection" listed as the first option then you need to force the marketplace to refresh. Easiest way to do this is to make sure you are signed in to your Windows Live account on the phone and then open the Xbox app. Let the app refresh its own list and then exit out to the home screen. Now if you load up the marketplace you will see "Nokia collection" as the first option in the list.
Note if that does not work, you might need to restart the phone after letting the Xbox app do its thing (most of the time it works right away though). If you get no joy after this then its possible the ROM is not stock or has had alterations done to it.
Click to expand...
Click to collapse
It worked! Thank you very much!
For a moment there I thought I ended up with a faulty phone and that I would have no way of exchanging it for another one or I'd have to prepare for a confrontation with the Microsoft store . hahaha.
Can I also get information on what your phone says for remaining battery life in the battery saver options under settings? I just want to verify that after a full charge, the phone says it has approximately 1 day 23 hours (more or less) remaining.
To be honest I've never looked in the battery saver menu after charging the 900 (I'm not really one of those guys that cares exactly how much battery I have, the rough indication from the battery icon at the top is enough for me). I'll need to charge my phone overnight tonight so I'll let you know what mine says in the morning.
dcuk7 said:
To be honest I've never looked in the battery saver menu after charging the 900 (I'm not really one of those guys that cares exactly how much battery I have, the rough indication from the battery icon at the top is enough for me). I'll need to charge my phone overnight tonight so I'll let you know what mine says in the morning.
Click to expand...
Click to collapse
Thanks in advance!
dcuk7 said:
If you go into the Marketplace and you cannot see "Nokia collection" listed as the first option then you need to force the marketplace to refresh. Easiest way to do this is to make sure you are signed in to your Windows Live account on the phone and then open the Xbox app. Let the app refresh its own list and then exit out to the home screen. Now if you load up the marketplace you will see "Nokia collection" as the first option in the list.
Click to expand...
Click to collapse
That... that is the oddest fix ever. Thank you.
I recently read a post, I don't know where now, but it had to do with a hidden Trojan/malware. That was started in 2013... After reading, thinking back to when this really started affecting me Feb,26, 2015. I noticed some strange things mentioned in my service log from around that date. The post mentioned how it places a high tracker in some obscure app. Unfortunately I got the bug, BAD!!! So not knowing about this until I made it worse by plugging my phone into my computer... I'm sure you can figure out the rest. My everything is screwed now. My HTC one m7, is the only device I can use period, now. I tried to root, and couldn't. Then downloaded another root checker, and it said my device was already rooted. Is there anything I can do(on my knees begging). This has to be the worst inter-web experience ever. Any and all ideas, advice, similar problems, links, and time are greatly appreciated. Thank you
are you asking for help with the phone or your pc?
synisterwolf said:
are you asking for help with the phone or your pc?
Click to expand...
Click to collapse
My phone is the only thing I can use... I have to install Windows again on my lap top... I have a new disc and what not. I'm just worried that he'll just take that over as well.. so phone, but I could use some tips in how to do it for the pc as well and if I'll ever be able to get my email. With my last ten years if web activity, Xbox one and everything else I had.... So pissed
for the phone, i recommend an ruu. in case that bug is somewhere on the phone waiting for another PC victim. It sucks that you will lose everything but its hard to figure out what file is infected and if you restore any file after format you run the chance of it happening again
as for the pc. if you can reboot to safe mode you can use a tool called Combofix. it will sometimes fix problems due to worms or viruses. I've used it many of times i cant fix it manually.
Hi all, I recently got a Surface RT and reinstalled Windows RT on it as brend new device.
Windows starts from RT 8.1 and after some updates (almost 70) it updates the Surface firmware and switch to Windows 8.1 RT update (1). From that a few more updates and than my Surface can't find any windows updates and can't install Store Apps.
The Windows Update keeps being stuck on "serching for updates" forever and the Store apps won't install giving me an error about my slow internet connection.
I know for sure that the last Update is the update 3 for Win RT which I won't ever be able to install. I'm pretty sure that some update screwed my Windows Update center. I've re-installed a fresh new Win few times and alwyas got stuck at this point.
Any help?
Hi,
I have a very similar problem at the moment. I refreshed my surface 2 last week as the storage had filled up and couldn't be cleared by any other normal means. After reset, the first batch of updates would install but afterwards would get stuck on the "searching for updates". I have reset several times with the same problem occurring each time. Finally I reset using a usb recovery following the guide given on windows central forums (wont let me post link)
This time after installation, even on the first check for updates, it gets stuck. Been running now for over 24 hours and still nothing.
Hopefully someone on here will know the answer. I will follow this thread with interest.
---------- Post added at 07:21 PM ---------- Previous post was at 06:53 PM ----------
Typical, no sooner had I written the post above then the search for updates finally finished after 25 hours. 262 updates found and ready for installation. Turns out that nothing other than (extreme) patience is required for the problem to sort itself out. It might be worth adjusting your power settings so that your surface does not go to sleep and hence interrupt the search. Good luck and hope it works out for you.
Hi and thanks for answering, I don't feel alone anymore. Here's my story:
The first time I resetted Windows was just after purchasing my Surface, brand new Win on and I used my surface for almost a week, researched for updates and installed it (firmware update and something like 76 first and 35 later) till the Windows RT 8.1 update (1).
I realized something was wrong as soon as Windows Store started giving me the same network error for each app I was trying to install. Looking for windows update was stuck on "Checking for update" for more than one hour (standby time on AC plugged in setted to never). Latest update available for the Surface RT is the Windows RT 8.1 Update 3.
Restored Windows, kept my apps but removed all the updates. Windows Store worked again, same for Updates. Installed two cycles (just like before) and again same situation... Windows Store started giving me the same network error for each app I was trying to install, looking for windows update was stuck on "Checking for update" for more than one hour (standby time on AC setted to never).
I tried every fix coming up on the web: wsreset, windows troubleshooting app for windows update and windows app and even deleting the SoftwareDistribution folder.
At this point I chatted with an MS employ through Surface assistance web page. She suggested me to reinstall a fresh windows copy from Microsoft web site using a USB drive and so I did...
Yesterday night it all came back, second cycle of updates, Windows Store started giving me the same network error for each app I was trying to install, looking for windows update was stuck on "Checking for update" for more than one hour (standby time on AC setted to never). I again tried all the fixes, nothing worked and so I restored Windows keeping my apps.
I'm now typing from my Surface, just restored but no updates installed yet. I'm really getting upset to MS for all this ****. Hope you get more luck.
Next week I won't need my Surface to much so I may try looking for updates for more than 24 hours and see if I can get out of this updates cycle.
Looking forward for better news and know if thing are working for you.
P.S. Text me the link you were talking about.
Updates: I've installed the KB2029xxx update (Update 1) and after that, as alwyas, Windows won't find any other update. I've let it check for more than 24 hours but still on "checking for updates".
Don't know what else to do.
Hi, I think it's about their servers aswell. I've tried everything and more to get out of this situation but nothing worked.
Last thing I did yesterday was:
1. Flush DNS "ipconfig /flushdns"
2. Run Windows Update troubleshooting
3. Checking for updates
And again is was stuck for hours till I gave up and shut it down.
The main difference is that flushing in DNS clear the Windows Update cache so it now looks like no updates are installed and updates history is blank.
Nothing changed tho. I guess MS removed (or blocked?) updates after Update 1.
Somewhere, somehow, I've red it's possible to "cook" your own ISO of Windows RT including major updates.
I'll find more out.
Keep us updated, the longest time for me was about 27 hours.
Inviato dal mio Nexus 4 utilizzando Tapatalk
mattschwantes said:
I checked again last night (48 hours) and again this morning. The Windows update bar was still scrolling away doing nothing. However, when I right clicked to shutdown, I now had option to 'Upsate and restart'. Choosing this it began installing 183 updates.
This was all done with Surface2 plugged in, sleep set to never, running via Wifi to 1GBps fiber broadband. I'm just happy it actually did something. Data must be drip-feeeding in using BITS at inperceptibly slow rate. So good news, it can work but just barely.
Wish you luck with yours. Hopefully @never_released can provide us an alternative OS solution in near future.
Click to expand...
Click to collapse
Great news. What would you suggest now? I can't let my Surface RT plugged for 2 days 'cause I need it, however I was thinking about pluging it in and let it check for updates during the night time, should be about 10 hours per day, and repeat this process till I find the magic "Update and Restart" button takes over the classic restart.
I've alwyas been checking using the metro Windows Update and not the Desktop's one.
Same issue here on my surface 2. I bought it off a buddy and reinstalled windows from an image found on the MS website. after installing the first batch of updates it just keeps searching. I found that while its searching I cannot download apps from the store it keeps spitting back the network is not fast enough despite being able to watch NF on multiple devices at once. its starting to bug me a little bit cuz i do want the new start menu.
Its not confirmed yet, but it might be worth to mention.
I've contacted Microsoft for this problem, and after hours, maybe days of troubleshooting they finally came to the conclusion that its pretty annoying.
However I did a request for making new system images (for the RT devices) since they are not supported by updates anymore.
The request has been sent and awaiting response. Let's all hope that my request will be get through and we will get new recovery images which are up-to-date anywhere soon.
Stjinchan said:
Its not confirmed yet, but it might be worth to mention.
I've contacted Microsoft for this problem, and after hours, maybe days of troubleshooting they finally came to the conclusion that its pretty annoying.
However I did a request for making new system images (for the RT devices) since they are not supported by updates anymore.
The request has been sent and awaiting response. Let's all hope that my request will be get through and we will get new recovery images which are up-to-date anywhere soon.
Click to expand...
Click to collapse
Please keep us updated!
Looks like that the ony way to go trought this at the moment is to just let your Surface check for updates, AC pluged, never set to sleep, for something about 30-40 hours till, still checking for updates, opening the shutdown menu shows the "Update and Restart" option.
I just had an idea. Maybe it could work maybe not but the people who where able to receive the updates on surface rt/2 upload the contents of their SoftwareDistribution (including Software distribution.Old if present) folder located in the windows folder so us that can't get them can just install them manually. Just an idea tho.
Quick update after factory reseting my surface 2 and attempting to do the first batch of updates I found that a bunch of my important updates fail to install. Causing my tablet to loose ability to install apps and find updates no matter what fix I try. Going try installing updates manually over the next few days and see if that helps.
mattschwantes said:
Mine also had many failed updates in the first batch of 64. Keep doing update/restarting. Once you get through that initial batch, they seem to more/less succeed after that.
Click to expand...
Click to collapse
I've gotten through about 3 sets of updates further then I've gotten before. This time I didn't use my Microsoft account and just made a local account and I only installed the one that were auto ticked I figure I've don't about 120 updates now. It's checking for updates atm but hopefully by morning it'll be done.
Hi. Windows RT 8.1 update 3 is here. But the update problem remains.
https://www.microsoft.com/en-us/download/details.aspx?id=49143
gipigia said:
Hi. Windows RT 8.1 update 3 is here. But the update problem remains.
https://www.microsoft.com/en-us/download/details.aspx?id=49143
Click to expand...
Click to collapse
Please tell me they just posted this and I didn't just miss it. This is the one update I wanted I do the really care for the security patches cuz I do the really think rt can get viruses.
I don't know. It was here.
https://support.microsoft.com/it-it/kb/3033055
gipigia said:
I don't know. It was here.
https://support.microsoft.com/it-it/kb/3033055
Click to expand...
Click to collapse
oh well thanks for that. I just hope that maybe they will make a recovery image with all the updates pre-applied. or even unlock it for us but that's just being hopeful.
now I keep getting "connection too slow" error from the app store and when I run the troubleshooter I keep getting "service registration missing or corrupt - not fixed" I've contacted support via helpdesk but they are almost useless and i cant go to the surface support because it wants me to pay because my warranty is up.
Edit- just after typing this they put me in contact with someone from the surface department. hopefully they can help fix these issues.
mattschwantes said:
The Windows Update Troubleshooter always says Service Registration Missing or Corrupt. Even on a freshly recovered Surface RT/2.
It claims to fix the problem. Run it again, it detects no issue. But this only lasts until you restart. After restart, it behaves same as before. I think the Troubleshooter is actually just incorrect.
Click to expand...
Click to collapse
Mine won't even fix it
these issues are really starting to bug me I've reset my surface 2 about 10 times within the last 3 days. even if they stopped supporting the device we should be able to update and use it on the latest updates with no problem. talking to support is useless they always tell you to do the same steps over and over again.