Develop Bugs

Tmobile manufacture warranty?

I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk

Rooting voids your warranty. If they can *see* its been rooted, you will be charged a restocking fee of $400+
Sent from my SGH-T989 using xda premium

It's best you go through Samsung, from eat I've heard, as they not really check if you're phones been rooted

htwnzballa09 said:
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA

ToledoG28 said:
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I've heard of T-Mobile replacing the phone at the cost of the $130 for Tier 3 Smart Phones, but Samsung replacing them? I haven't heard of that.

Hmm...I voided my options the day I got mine, Lol.
TerrorCandii™ Gaming

I bought the insurance.
Thing is,everything in writing,it seems nothing is covered.
I spoke with tmo,and the insurance,and they both said "no matter what happens (excluding rooting/roms) "
Is covered.But in writing,nothing they said seems to be covered.
From my understanding tmo will replace the phone if its less than a year.But tmo is in financial hardship so who knows what they will do.
Im still waiting on a $30 credit for stuff I never purchased.
Forgive my English...
But,Im just illiterate.
Just go back to stock.its easy.
Sent from my SGH-T989 using XDA

Samsung warranties their devices for 1 year, it has nothing to do with tmobile. Return your device to stock and get a new one if there is a problem. If it's hard bricked tmobile cant tell what you've done to it, anyways. They send it to sammy and they jtag it and it goes back into circulation as a refurb.

You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium

iwasblown said:
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.

G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
This is somewhat true. Some custom kernels such as cm kernel can add to the counter even if flashed through CWM.

Touche to the posts made by the community. Good work.
Sent from my SGH-T989 using xda premium

G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA

sunlaw2 said:
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Check your counter, sometimes it trips and sometimes it doesn't. Very simple to check yourself, as no one can tell you what's on your phone
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Stock ROM with ROOT and TRIP counter -does void warranty?

I will be sending my phone ot samsung repair due to LCD issues but wanted to know if anyone has answer -
if the phone has stock image + root + NO TRIP COUNT INCREASE and status = Normal, does it still void the warranty as its ROOTED?
Anyone if has the same confi and have used the samsung repair please let me know
I just want to be sure so that they dont come back saying that phone is not covered due to warranty breakage...?

Why dont you just flash back to stock to be safe?
Sent from my SCH-I535 using Tapatalk 2

I don't believe so...
But if your problem is just with the lcd why not flash it back to stock first just in case?
Also.. What's wrong with your lcd if you don't mind me asking.. Is it a defect or something you did?
Sent from my SAMSUNG-SGH-I747 using xda premium

waiters said:
I don't believe so...
But if your problem is just with the lcd why not flash it back to stock first just in case?
Also.. What's wrong with your lcd if you don't mind me asking.. Is it a defect or something you did?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
It got dropped it ....

Water damaged, how to unroot for warranty?

So I was ice fishing a few days ago and dropped my phone in the lake...yea, I'm retarded...long story short, my camera or flash does not work. I tried flashing a different Rom as a message said "camera failed" hoping it was somehow a software issue, but it looks like it is dead. Which brings me to my issue. Obviously they can see it has water damage from the pink marker...So what is the best way to unroot this thing and clear it of any signs that I rooted it? I've read a lot of mixed procedures on this and a lot of bickering between what to really do. So I was hoping someone could put me right exactly where I needed to be so I can resolve this as fast as I can. Thanks guys
This is an at&t phone...just to totally clarify that

texazranger09 said:
So I was ice fishing a few days ago and dropped my phone in the lake...yea, I'm retarded...long story short, my camera or flash does not work. I tried flashing a different Rom as a message said "camera failed" hoping it was somehow a software issue, but it looks like it is dead. Which brings me to my issue. Obviously they can see it has water damage from the pink marker...So what is the best way to unroot this thing and clear it of any signs that I rooted it? I've read a lot of mixed procedures on this and a lot of bickering between what to really do. So I was hoping someone could put me right exactly where I needed to be so I can resolve this as fast as I can. Thanks guys
This is an at&t phone...just to totally clarify that
Click to expand...
Click to collapse
Assuming that you can get the device in download mode. You can install the stock firmware with Odin. Go to sammobile and download the firmware for your device. Then extract the file. Fire up Odin, choose pda, then locate the file. Click Start and your device will end up with stock unrooted firmware. You might also want to get triangle away from the market to reset your flash counter before you proceed. There are stickies on this in the development forum.
Sent from my SGH-I747 using xda premium

Yea the phone works 100% minus the whole camera assembly. Also do you happen to know what the protocol on warranty service is? I know I'm out 200 right from the get go, is this something I can resolve at an at&t store or do they have to send me one?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

From what I remember they will charge you full price for the repairs and it might cost as much as a new phone. My friend drove over his note two and they charged him 299.99+50.00 service fee. Because water damage and other things void warranty. It doesn't even matter that you rooted since the warranty is void anyway.
Sent from my SGH-I747M using xda app-developers app

SoundsLegit said:
From what I remember they will charge you full price for the repairs and it might cost as much as a new phone. My friend drove over his note two and they charged him 299.99+50.00 service fee. Because water damage and other things void warranty. It doesn't even matter that you rooted since the warranty is void anyway.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
AT&T won't warranty the phone if it has water damage, you'd be stuck paying full( off contract price), unless you have another line due for an upgrade, or can get them to do an early or partial upgrade. If you had insurance on the phone, then you'd pay a deductible and they would send you another phone(usually refurbished).
Good luck

I thought I had mentioned that in my original post. I do have full insurance on it. I guess I said "warranty" didn't I? So what are the processes involved with an insurance claim. I apologize for not realizing this earlier.
Sent from my Transformer TF101 using xda app-developers app

I also checked out triangle away, it says it can only reset the counter on certain phones(sgs3) if it is in a stock configuration. So I have to unroot...reroot, reset the counter and then unroot again....?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

ok, so here's the steps i took to unroot. Used triangle away to reset flash counter to 0...rebooted into CWM and cleared everything. Went directly from there into download mode.....And it showed flash count of 1!...WTF. So i proceeded with unrooting through ODIN because....idk. My question is, "what did I do wrong?". Shouldn't the flash counter read 0 and does Asurion/Samsung actually check this particular thing? I need some help here guys
Sent from my Transformer TF101 using xda app-developers app

texazranger09 said:
ok, so here's the steps i took to unroot. Used triangle away to reset flash counter to 0...rebooted into CWM and cleared everything. Went directly from there into download mode.....And it showed flash count of 1!...WTF. So i proceeded with unrooting through ODIN because....idk. My question is, "what did I do wrong?". Shouldn't the flash counter read 0 and does Asurion/Samsung actually check this particular thing? I need some help here guys
Sent from my Transformer TF101 using xda app-developers app
Click to expand...
Click to collapse
try again, in this order:
Remove the battery cover
In Triangle Away, select "reset flash counter"
Once in Triangle Away's boot menu, press vol up to reset
The device will reboot. When it gets to the galaxy sIII screen, pull the battery, wait a few seconds, replace and power up
Go into download mode and check if it has successfully reset the counter
From download mode, go into recovery
Wipe data/factory reset, wipe cache, wipe dalvik
Go back into download mode
Launch Odin,
Plug phone in
Flash device-specific stock firmware
After phone has booted, unplug it
Once it goes to the galaxy sIII boot screen, pull battery, wait, replace
Boot into recovery and wipe data and cache
Reboot system
i think you may have to be on stock for this to work. keep me posted

ok I'll be doing that probably tomorrow. I did all the BS paperwork for asurion tonight so hopefully that'll be dealt with tomorrow. All I have to do is root install TA and follow those steps. One question though.... Where is the option in triangle away to let it boot itself into DL mode? I don't recall seeing that.
Side note, I now remember why I rooted in the first place. Stock battery life is laughable compared to what I'm use to haha
Sent from my Transformer TF101 using xda app-developers app

texazranger09 said:
ok I'll be doing that probably tomorrow. I did all the BS paperwork for asurion tonight so hopefully that'll be dealt with tomorrow. All I have to do is root install TA and follow those steps. One question though.... Where is the option in triangle away to let it boot itself into DL mode? I don't recall seeing that.
Side note, I now remember why I rooted in the first place. Stock battery life is laughable compared to what I'm use to haha
Sent from my Transformer TF101 using xda app-developers app
Click to expand...
Click to collapse
in triangle away, once you select "reset flash counter", it will boot into the screen where you press the vol up to reset. that was the screen i meant. sorry for the confusion. i updated my instructions. cheers

Honestly. Your better off adding a line and getting a new phone. Theyre offering a refurbished note 2 for 99 cents and I believe I also saw the galaxy s3 for 29.99
Sent from my SAMSUNG-SGH-I747 using xda premium

Rooted tmobile S4 - Insurance/protection plan question

If I get the UVUAMDL file that you flash with Odin from the computer and take the root off, will they accept the phone or can they still see I voided it somehow? I pay 10 bucks a month for tmobiles premium handset insurance plan... I cracked the glass so I'm assuming I'll have to file a claim....
Another question, do they send you the new device first? Or do you gotta pay the waiting game with them?
Sent from my Samsung Galaxy S4 using xda premium

That won't reset the flash counter, but it will unroot it.
But if it's with T-Mobile, I don't think it will matter.
And they usually send out the phone first.

theexel said:
That won't reset the flash counter, but it will unroot it.
But if it's with T-Mobile, I don't think it will matter.
And they usually send out the phone first.
Click to expand...
Click to collapse
Yeah T Mobile sends the new phoen first. Then you have like 7 days to return your old phone or they charge you $600 for it. But they'll send you a return case and everything with prepaid shipping. Just slip the old phone in there and put it in a UPS box. They are really easy to work with on stuff like this.
I have no idea if you really need to reset teh flash counter or not, but it's insanely easy to do it so you may as well. Do a search for Triangle Away by Chainfire. You just get back to complete stock rom and recovery through Odin, root using CH auto root, install Triangle Away and run it, and it will reset the flash counter. Then uninstall the Tiranlge Away app and go to the Superuser settings and click "complete unroot" (Or something like that, I forget what the term for it is, but it's obvious)
You will now have a phone with stock rom, stock recovery, no Superuser APK, and a flash counter that says 0.
I just did it last week. Took me all of 10 minutes to do the whole thing.

lucas said:
If I get the UVUAMDL file that you flash with Odin from the computer and take the root off, will they accept the phone or can they still see I voided it somehow? I pay 10 bucks a month for tmobiles premium handset insurance plan... I cracked the glass so I'm assuming I'll have to file a claim....
Another question, do they send you the new device first? Or do you gotta pay the waiting game with them?
Sent from my Samsung Galaxy S4 using xda premium
Click to expand...
Click to collapse
Flash the UVUAMDL stock file.
Use CF Auto root by Chainfire to root phone.
Use Triangle Away to reset flash counter (TA need root hence step above)
Open SuperSU app and choose "Full unroot". It will remove SU binary and SuperSU app.

baseballfanz said:
Flash the UVUAMDL stock file.
Use CF Auto root by Chainfire to root phone.
Use Triangle Away to reset flash counter (TA need root hence step above)
Open SuperSU app and choose "Full unroot". It will remove SU binary and SuperSU app.
Click to expand...
Click to collapse
Don't forget to uninstall the Triangle Away app too! (It's kind of a giveaway that you messed with it. hahah!)
It installs as a user app though, so a factory reset after this would wipe the app out anyway.

Skipjacks said:
Don't forget to uninstall the Triangle Away app too! (It's kind of a giveaway that you messed with it. hahah!)
It installs as a user app though, so a factory reset after this would wipe the app out anyway.
Click to expand...
Click to collapse
Asurion never said squat to me about it and I still had a custom ROM on it when I sent it back.

muqali said:
Asurion never said squat to me about it and I still had a custom ROM on it when I sent it back.
Click to expand...
Click to collapse
Ha!
I once took a phone with Cyanogenmod to a t mobile store to get some help with something. The guy asked how I made the phone look so different. I told him it was an app from Google Play. He believed me. (Technically that was true. He was commenting on the theme, which was an apk downloaded from google pkay)
Sent from my SGH-M919 using xda app-developers app

Why does everyone get warranty and insurance confused? When you file and insurance claim it does NOT matter if it's rooted, if you bricked it, or dropped it in water. You're paying the $175 deductible sobit doesn't matter. If it was a warranty exchange THEN you would have to return to stock since they only charged you $5 for an exchange.
Sent from Flip's Galaxy S4

Get Triangle Away. Run the app FIRST. Then Odin back to stock. Make sure to do wipe....then its all good
Sent from my SGH-M919 using XDA Premium 4 mobile app

alloycowboy said:
Get Triangle Away. Run the app FIRST. Then Odin back to stock. Make sure to do wipe....then its all good
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
TA will not reset the counter unless your on the stock Rom, kernel and recovery.
☞Sent from here☜

alloycowboy said:
Get Triangle Away. Run the app FIRST. Then Odin back to stock. Make sure to do wipe....then its all good
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The Odin flash to stock always increases the binary counter for me. Triangle Away is used after all your Odining is done.
Sent from my SGH-M919 using xda app-developers app

Skipjacks said:
The Odin flash to stock always increases the binary counter for me. Triangle Away is used after all your Odining is done.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Well I guess it must be different than the S3. Cause I have always did Triangle Away, then Odin. Counter was then zero.
Sent from my SGH-M919 using XDA Premium 4 mobile app

Skipjacks said:
Ha!
I once took a phone with Cyanogenmod to a t mobile store to get some help with something. The guy asked how I made the phone look so different. I told him it was an app from Google Play. He believed me. (Technically that was true. He was commenting on the theme, which was an apk downloaded from google pkay)
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I guess if you rooted, then used Rom Manager to put CM on there it would be an "app" that made your phone have Cyanogenmod after all.

elflip88 said:
Why does everyone get warranty and insurance confused? When you file and insurance claim it does NOT matter if it's rooted, if you bricked it, or dropped it in water. You're paying the $175 deductible sobit doesn't matter. If it was a warranty exchange THEN you would have to return to stock since they only charged you $5 for an exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Yup. If you broke your screen you are paying the 180 or whatever for a new phone. May as well tell them you lost the phone and keep your cracked one for Battery and what not. Even a good back up phone.
Sent from my SGH-M919 using xda app-developers app

tylerholbrook said:
Yup. If you broke your screen you are paying the 180 or whatever for a new phone. May as well tell them you lost the phone and keep your cracked one for Battery and what not. Even a good back up phone.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
It will not work as a backup phone. The IMEI will be blocked.
Also, while I get what you are saying and understand you are trying to suggest the most cost effective way to do something....what you are suggesting is insurance fraud and could be a felony.
Im not judging you because I agree the insurance company is dumb for making it advantageous to lie aboit what happened to a phobe. Im just saying you are advocating a crime. XDA tends to prefer that you don't do that here.
Sent from my SGH-M919 using xda app-developers app

Skipjacks said:
It will not work as a backup phone. The IMEI will be blocked.
Also, while I get what you are saying and understand you are trying to suggest the most cost effective way to do something....what you are suggesting is insurance fraud and could be a felony.
Im not judging you because I agree the insurance company is dumb for making it advantageous to lie aboit what happened to a phobe. Im just saying you are advocating a crime. XDA tends to prefer that you don't do that here.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I didn't meant to promote insurance fraud. I just always at least keep battery and when micro sim cards came with the phone 4 years ago. Figured paying 180 for a new phone should cover that but I get what you mean
Sent from my SGH-M919 using xda app-developers app

elflip88 said:
Why does everyone get warranty and insurance confused? When you file and insurance claim it does NOT matter if it's rooted, if you bricked it, or dropped it in water. You're paying the $175 deductible sobit doesn't matter. If it was a warranty exchange THEN you would have to return to stock since they only charged you $5 for an exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Thank you. I knew I wasn't looking for a warranty exchange cuz I cracked the screen too... So I knew I was gonna have to file a claim, and it does cover whatever you do to it, so it does make sense that messing with the system like that wouldn't matter. Thanks again. I don't even run custom roms, the s4 rooted is fine too me.
Sent from my Samsung Galaxy S4 using xda premium

Sending tablet back to Samsung for fixing but its rooted :|

My screen is dead. The backlighting won't turn on at all but I can see the actual image on the screen(however faint it looks and in the perfect angles). I had rooted my tablet though before hand and I believe i flashed a custom rom on it. I'm supposed to send it in but am worried about it being rejected. I had bought it refurbished if that's worth anything.

There is a thread on here about backlight issues being from a loose connector. I personally would take the 5 min to open tne back cover and check for a loose plug.
Otherwise odin it back to stock, and wipe it becore you send it.
Sent from my SM-P600 using XDA Premium HD app

siralsmooth said:
Otherwise odin it back to stock, and wipe it becore you send it.
Click to expand...
Click to collapse
That will not revert back tripped Knox counter 0x1

Really?
Pretty sure anyone that roots their note 10.1 know Knox is irreversible. My Odin it back to stock comment was a try and hope for the best suggestion. Thus the alternative. Open it up and check the connectors.
Sent from my SM-N900T using XDA Premium HD app