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So for the past 2 weeks I am having issues that basically render my phone unusable for 99% of the reasons I bought it. Posted a thread before but I think it got lost when the forums were having some instability around that time...
My 3g connection will NOT stay up. I did nothing to provoke this. No system changes. The sequence of events:
-Went out of the country with my phone on airplane mode the whole time
-Got back, a day or two later had an incorrect timestamp on my incoming SMS (they were showing up +3 hours)
-Called customer service, she activated a tester phone and confirmed that it was a system-side issue on the incoming SMS (somehow they were getting a timestamp from the system where my number is located, in Eastern time, while I am actually located in Pacific nowadays).
-Put in a trouble ticket after 2 hours trying to solve the SMS issue over the phone.
-Next day, my 3g connection begins dropping CONSTANTLY. As it stands, it won't stay connected more than 30 seconds. It will cycle to 1x sometimes, and then drop to a basic-service-only.
-Tried reinstalling my ROM several times to no effect.
-Started experiencing some very strange noises in SOME calls, such as it sounding like a chainsaw when the other person is talking. Happens very sporadically.
-Just today I found some instructions here for correcting my NAM settings, which were actually messed up as it turns out, but didn't fix anything.
At this point I actually have the phone unrooted and back to factory default everything, with no change. I've got a warranty replacement phone coming in shortly, but I'd still rather keep this one if I'm able to.
Is there anything I haven't tried that might be the case on my end? Has anyone seen this problem before? Has my phone antenna simply gone belly-up, or is this something that might still be fixed at some deep system-setting level, or with further calls to tech support?
So... I guess that's a no?
Gornul said:
So... I guess that's a no?
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Click to collapse
Had the same problem with my phone before I rooted my phone and starting to apply ROM's. I havent had a problem since. But when I had that problem, I would just keep turning on and off the 3g and it would stay for a while. It was just a quick fix but it worked. Off subject how did you unroot your phone and put it back top stock?
My phone just started doing this this yesterday. Whenever I reboot it, it'll come up, switch to 1x mode. After a while it'll try to switch to 3g mode, fail, switch to no service, and then either go to just basic voice with no data or back into 1x mode. I've tried updating the radio, switching roms, dialing *228, nothing seems to help.
Jager, instructions on a full reset are right here under section 6. I'm not sure why it's struck out. Definitely suggest poking around more first.
New phone's in and still having major connectivity issues. The SMS timestamp remains as it was, and I can't get (steadily) more than like 35kbps. I'll occasionally bump to 500kbps for a quick spurt, and then my connection will drop entirely and struggle to get back up to 35kbps. My wife's Incredible works perfectly fine in the exact same locations, too, so this is something that absolutely has to be on Verizon's side, specific to my line.
Me too
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
khukman said:
My phone has also been experiencing the loss of 3G service as well. I checked my wife's Moto Droid 1 and it was also having difficulty connecting as well. I called Verizon and they were absolutely no help whatsoever. I am either getting nothing or 1X in places where I have always had 3G. This is very frustrating. I have flashed 3 different ROMs (all of which have worked fine in the past), but the result always seems to be the same. Anyone else out there with this issue?
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Click to collapse
Someone help! Same issue! I can no longer get data....PERIOD. I have to stay connected to wifi, or I don't get my emails, internet, etc.
Need to fix this!
3G connection issues
I just got off the phone with Verizon Tech support. They are CONVINCED that it is an issue with my phone (and my wife's). Gee, how can 2 different phones, from different manufacturers have the SAME issue at the SAME time? Hmm, doesn't sound very promising to me.
They are sending out a replacement for my wife's Moto Droid to see if it is a phone issue (she has been having other issues with it anyway...). If hers improves, I may send mine back, but I don't want to have to unroot, etc. Plus I like the Super-Amoled screen . When did trouble-shooting turn to "replace the hardware first" ???
Regards!
This happened to me recently as well and was fixed with a factory reset.
I am rooted with S-off, so a normal factory reset via Menu->Settings->SD & Phone Storage-> Factory Data Reset didn't go well for me. Not sure of the exact reason, but I just followed the instructions in this post to restore: http://forum.xda-developers.com/showthread.php?t=786436
Programming your phone by dialing *228 is necessary afterwards as well, as khukman states below. Thanks for pointing that out.
After I completed this, I redid root, restored my nandroid backup and didn't lose a thing, plus my 3G is working again!
*A fair warning: Doing this formats the internal storage (emmc). I'd recommend backing up any photos, music, etc that you have stored on emmc before doing this!
Sent from my Droid Incredible
So I tried the above suggestion about going back to completely stock 2.2 and I have the same results. On one hand, I am now back to S-ON and stock Froyo, so if I want to send it back to Verizon, they are none the wiser that I was rooted, but on the other hand I STILL HAVE CRAPPY 3G SERVICE!!! Man, I feel like I'm on AT&T or something LOL! I'll keep an eye on it for the rest of the day and see how it does and report back.
Back in 3G!!!!!
After getting back to stock Froyo, as described in the previous post, I was still unable to get a good 3G lock. I read in another thread where someone did a 'Factory Data Reset' and it took care of it. When you do this, you have to dial #228 and let it program your phone as it did the first time when you got it. Once I did this, I had (and still have) a solid lock on 3G like I used to. I think that it was one of the Sprint ROMs that screwed this up in the first place (the OP states that you have to backup your PRLs, etc. before installing, then re-install them afterwards). I can't remember if I did this or not, so it may be my fault after all, but regardless, I am thrilled that once again I have a connected smartphone thanks to the resources contained on XDA!
Regards!
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
Gornul said:
I myself am now rocking a refurb that has no trouble at all... A complete revert to stock did absolutely nothing to resolve my trouble.
Though I didn't try doing a factory reset AFTER reinstalling the stock ROM. Hmm. Maybe there was something in the cache still. I suppose in my case I'll never really know, but I'm glad you guys were able to resolve the situation with your original hardware.
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Click to collapse
Did you follow the steps in the thread I posted above? Doing that should completely format and re-image your phone. Much more than just installing a stock ROM. I myself tried so many different variations of ROMs, radios, etc and nothing did the trick until I followed that thread.
Sent from my Droid Incredible
I'm unable to receive texts or phone calls. Making calls and using the internet works fine. What can be going on? I've tried calling tech support twice. They reset my phone on the network, but that never really worked. This led them to believe that it has to be a problem with my phone internally. Sometimes, my fine will work randomly. Then I will notice I haven't received a text in awhile, so Ill send myself a text and realize my phone isn't working right again.
One odd thing I noticed is that when I'm on a call, I am able to receive texts. WTF? I tried going to Sprint today and they said my phone passed the "post tests", and since I don't have the insurance plan there is nothing they can really do.
I'm on the stock rom now and I've hard reset plenty.
There has to be some way to fix my phone. Thanks in advance.
Have you tried re flashing the stock rom , there is a update rom out for you phone..btw you do not need to unlock the phone to flash a stock factory rom..go to HTC.com and find your phone and then downloads
http://www.htc.com/us/support
You consider a rom from March an update? I was already on that update. Ill just get another phone.
Well i figured the phone was out of the warranty period when the store said they could not help you..yea i seen you do not have insurance , so with that in mind , i would have thought that the Rom update would be much newer then the current one on the phone....to me it would be worth a shot to try it and see what happens..
But you know better i guess, sorry to try and help you out..
Btw you only stated that you have hard rest, nothing about you have done a Rom update already..sheesh
Thanks for your help. I just went to that site thinking there was something new. Yah, I had to flash back to stock b4 bringing the phone in.
Ok so the other day my pictures just stopped downloading all of a sudden, it was sometime after installing Google voice whether that was a coincidence or not i don't know, i have since uninstalled it since i didn't like it anyways so o well. But anyways, so after reading tons of topics on the problem. The answers i came across the most where,
it is sprints fault call them
have to be on wifi
cant be on wifi
to many messages
or go back to factory reset
and umm others i probably forgot.
All of these had varying degree of success for people suggesting them. However, Non but the factory reset worked for me. So while i am already back at the beginning i decided to update my phone to htc 3.70 or whatever it is. So after getting everything updated, i learned i could use clockwork to recover just the data part of my nand, which made me happy, but i figured it might mess up MMS again... which it did. The easy solution is to go back to factory ( or my nand before the restore of data) BUT i would really like to keep all my data. There is just so much to reset if i don't x-x. So i was wondering if anyone might know what causing the pictures not to download and if there is a way to fix it without having to lose all my data.
Oh yeah it not just downloading i can't send out picture messages either.
If all else fails i will just resort back to before the data restore and go about resetting everything the hard way just not looking forward to it.
Thanks for your time
and if i missed a thread somewhere that answers this sorry i was already banging my head against the wall at all the stuff i had already looked at.
Hmm no answer, lovely, guess it is back to the chalkboard for me.
i cant get mine working either. tried cm6 and fresh and also deleted/renamed telephony.db file and nothing.
bleh this is pissing me off
frank828 said:
i cant get mine working either. tried cm6 and fresh and also deleted/renamed telephony.db file and nothing.
bleh this is pissing me off
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Click to collapse
I can get mine working will just have to start all over on apps and setting and everything with no garentee it won't happen again.
Yeah it is very frustrating.
well i tried it with a full wipe and then fresh install of Fresh. that didnt work for me either.
some things ive tried that didnt work:
re-provisioning using ##3282#
full wipe and new install of fresh and cm6.1.2
deleting the telephony.db
ugh
I've been having this same problem for about a week now. It started on my Moment and continues since I got the Evo on Monday.
It's aggravating the hell out of me....
call sprint. i called sprint today, to complain, about slow speeds in the area and there was a recorded message saying they are aware of a problem with the messaging system and are working on it. that was earlier thursday 'round 9.30am est.
Just confirms what I've thought, that's it's a Sprint network issue and not a device or apk issue...
It is a sprint network problem as of lately, that is why HipKat had problems after he switched.
Btw Charlie what rom are you using and did you call sprint?
Hey guys. I just rooted my E4GT and didn't install the kies application first. My phone is rooted and everything seems to be functioning except for the wi-fi. Whenever I go to turn on the wi-fi, it turns on, scans for a network and then the wi-fi turns off again. Am I boned? PLEASE HELP!
epic 4g wifi broke
Same for me, after Rooting with oden the wifi searches and then turns off, any help?
I'm sorry you're having the same issue. I haven't found any solutions yet. Would you please keep me in the loop if you find one? Isn't there an IRC channel where some of these guys go and help answer questions?
Something went wrong with your flash. No worries tho you just got to go back to stock and root again. Are you familiar with Titanium Backup? If you are back up all your user apps + data. Then ODIN back to factory restore. Then auto-root with this method. Lastly restore all your apps with titanium
this happened to me but i fixed it easily
forget your wifi
connect again with password and repeat it again until it works maybe 3 times
Kogama said:
this happened to me but i fixed it easily
forget your wifi
connect again with password and repeat it again until it works maybe 3 times
Click to expand...
Click to collapse
This is good advice. Do what Kogama recommends and you should be up and running. If not, hit the "HowTo's" link in my signature and follow the steps for a Hands Free Reset. Fast. Simple. Effective. Probably a good idea to do one anyway when you make major changes such as rooting or ROM hopping.
after i rebooted the wifi stopped working and i cant get it work again actually..where is this hands free reset i cant find it only the activation which I also did again
Just_s and Kogama - That method did not work for me. By time I had typed in the WPA key, the wi-fi antennae had already shut itself off.
BUT
KelvCast - your method totally worked. Is it me or does this antennae get piss poor signal strength? But I thank you VERY much for helping me. I'm all good to go. Now on to trying to figure out my write permissions on my Kindle Fire =/
for kelvcast's way you have to completely change your modem back too right? ....damn
im running a completely different rom btw...
Kogama said:
after i rebooted the wifi stopped working and i cant get it work again actually..where is this hands free reset i cant find it only the activation which I also did again
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Click to collapse
"Hands free"is the same as "activation". Sorry that didn't work for you. The only time I had an issue with WiFi, "forgetting" the connection and then logging in fresh was what worked for me. Any other data/ connection issues I've had have been resolved via the hands free reset.
As far as your other question, you don't need to change modems, but it won't hurt if you do.
Sent from my SPH-D710 using xda premium
I have the same problem as OP. Rooted using the Zerg exploit, running stock ROM. When you turn the Wifi on, it only gives you like 5-10s before it turns itself back off, also the MAC address field shows unavailable.
Assuming it's an issue with the root process. The odd thing is mine worked fine for over a week, and just randomly died today while trying to connect to wifi at school. Was going to reflash stock kernel with ODIN, and see if it effects it at all.
Kogama said:
this happened to me but i fixed it easily
forget your wifi
connect again with password and repeat it again until it works maybe 3 times
Click to expand...
Click to collapse
How do you forget your wifi?
Hated to do it, but had to flash stock ROM, just the kernel didn't do it.
I was having the same problems... flashing rogue kernel 1.3 fixed it perfectly for me. Hope it helps
http://forum.xda-developers.com/showthread.php?t=1341564
sent from my E4Gtouch
Flashed back to stock everything and used this method. Worked flawlessly...
http://forum.xda-developers.com/showthread.php?t=1342728
Not sure how I like Sprint a service but just switched so giving it a few days. Going with Verizon next if I dont like things with sprint.
techbeck said:
Flashed back to stock everything and used this method. Worked flawlessly...
http://forum.xda-developers.com/showthread.php?t=1342728
Not sure how I like Sprint a service but just switched so giving it a few days. Going with Verizon next if I dont like things with sprint.
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Click to collapse
Its the kernel ... just flash either Blazer or Unnamed rom and it'll work
Jess813 said:
Its the kernel ... just flash either Blazer or Unnamed rom and it'll work
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Click to collapse
My WiFi is working fine with the method I used. Rooted phone and everything.
Not sure if I will be keeping Sprint anyway.
Did a speed test on my moms old LG Verizon phone running at 600mhz. Compared it to my Sprint SGSII running at 1.2ghz dual core. On the LG, I get a little more that 1/2 a meg per second (which is decent in this area) as compared to .01 - .1 meg per second on my SGSII. So there is a BIG difference in speed. I know its not the phone, but the network. Going to do my due diligence and keep the sprint phone for at least another day. But if it goes as it is now, I will be going to a Verizon store Sunday and switching carriers again. Sprint doesnt seem to be better that TMO. Sunday is my 3rd day so if I return everything to sprint, I get a full refund.
techbeck said:
My WiFi is working fine with the method I used. Rooted phone and everything.
Not sure if I will be keeping Sprint anyway.
Did a speed test on my moms old LG Verizon phone running at 600mhz. Compared it to my Sprint SGSII running at 1.2ghz dual core. On the LG, I get a little more that 1/2 a meg per second (which is decent in this area) as compared to .01 - .1 meg per second on my SGSII. So there is a BIG difference in speed. I know its not the phone, but the network. Going to do my due diligence and keep the sprint phone for at least another day. But if it goes as it is now, I will be going to a Verizon store Sunday and switching carriers again. Sprint doesnt seem to be better that TMO. Sunday is my 3rd day so if I return everything to sprint, I get a full refund.
Click to expand...
Click to collapse
Yeah it's hit or miss. In my neighborhood, my buddies with Verizon pull down 1/3-1/2 more bandwidth, but my phone works in any basement in the area and theirs doesn't, go figure. In the mid-town/downtown areas both carriers perform about the same around here (Omaha, NE).
Now if you're talking WiMax and LTE thats a different story altogether.
As for the Thread topic: I think I know what broke mine- I restored a bunch of apps using Appextractor, and think restoring the "Settings.apk" in the system section toasted it. I tried flashing a few different kernels to no avail (Did not try the rogue kernel, however).
Lost WiFi after rooting Epic 4G Touch
I have been fighting this problem for a week now, finally I installed clockwork mod following a youtube video titled (How to Install Clockworkmod on the Samsung Epic 4G Touch - Latest) sorry cant post link new user arent allowed to post links. my phone was already rooted. I now have my WiFi Back.
Hope This Helps
I have tried every method I have been able to find.....Still no wifi. I rooted via this guide (http://forum.xda-developers.com/showthread.php?t=1265429). After following that guide my wifi did not work. Just scans and then turns off. Does not even see any networks. I flashed the stock kernal. Still no wifi. I don't know what else to do. I am going to try a factory restore. If that doesn't work I might need to send my phone in.....This blows.
---------- Post added at 01:47 AM ---------- Previous post was at 01:39 AM ----------
****update****
Factory data reset brought it back
I got the update pushed to my phone yesterday and ever since there has been nothing but problems! First, the battery drains at a ridiculous rate. I unplugged it at 10:30 am and by 3:00 pm I was down to 60% without anything going on except 7 text messages. I can usually go 24 between charges. Second, the overall speed of the phone has slowed to a crawl. Web pages take forever to load, the app marked just hangs on the loading screen, and apps even take minuets just to open. Third, my phone randomly loses data connection. I cannot load any apps that require a data connection even when the wifi and 3G logo are showing with full bars. I get an error massage that says "connection failed" or "retry." it's so bad that when trying to sync notes or email my phone has the scroll wheel of death and freezes on that page. I've had the phone since thanksgiving and haven't done anything to it, its completely stock, I don't even know how to jailbreak it! I haven't had any issues whatsoever before I updated and now my phone is pretty much unusable. Is anyone else experiencing this? I need there to be an update to fix this update or for someone to tell me how to downgrade back to 2.3.4
You should try rooting and running an custom rom or kernel. I've received the ota as well but i immediately rooted afterwards. Im running the stock rom but using a custom, overclockable kernel, and its quick! Rooting is VERY easy on this particular phone & the instructions can be found here in the android development section of this phone model. Or you could simply just take the phone back and ***** to sprint about it and maybe they'll issue you a new unit.
I prefer not going to sprint at all simply because the only store with a repair center here where i live i worked at and it was terrible, but I need help. I want to know the simplest way to root and revert back to 100% out of the box stock if possible... If not i'll suck it up and go to the store
newalker91 said:
http://www.youtube.com/watch?v=xL11g3-LKj4
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Click to collapse
Do I need to root because this just shows him unrooting the phone?
You have been such a blessing! Thanks so much for being patient and dealing with my ignorance...
lol don't know yet.. but you are definitely more of a professional than I am so I am taking your word for it
I appreciate it. If I do encounter any problems I will let you know but so far so good. It's pretty easy to follow
It worked! Thanks again
Thanks! Being that I'm a pro now I will look into the whole rooting and flashing rooms. I even got the lingo down lol
Question though... Do I flash roms the same way as in the video or is there something different I have to do?