Returning my Kindle Fire to Best Buy? - Kindle Fire Q&A, Help & Troubleshooting

Josepho1997 said:
Now that they remade the Kindle Fire and are making 3 new ones, there will be no more of the original kindle fire. At Best Buy I have a year Warranty on my kindle for ANY type of accident. A few months ago, my Kindle broke so I took it to Best Buy to return it. They said I could exchange it for a new one and keep my warranty, or get a $200 gift card for my Kindle and an extra $50 for the warranty. So if my Kindle were to break before the warranty expired, and I took it back to Best Buy, how much would I get back, $159 + $50 for warranty, or would I get the $200 I paid with the extra $50? Because if I were to get back $200 + $50, and my warranty covers ANY accident(like shattered screens), then couldn't I just go outside, smash my Kindle, take it back to Best Buy, and get $250 back, and then buy the brand new Kindle Fire for $200 with all its new specs, and still walk out with about $40 after taxes? If this is this case, then I'll smash my Kindle right now. Or at least I'll break the micro-usb port so it wont charge. So what is Best Buy's Policy on returning items. Do they offer what I paid, or the current price. And even if I don't get $250, wouldn't it make sense to break my kindle and exchange it for the new 7" for $159?
Sent from my Kindle Fire using xda premium
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Depends, would you port your work?

personally I think its a deplorable idea to break your device to get a refund but thats just my opinion....

Did you get it unbricked?

Sounds cool to me as long as best buy gives a full return.

Related

I'm rooted, and screen is broke... which way should i go?

my assurion insurance cost $80 to replace. but I'm rooted. I'm concerned i won't be able to root if it has the new gingerbread firmware on it. i know it will be more expensive to pay for a repair. so can anyone toss me a bone?
i would like a link to replacement parts if possible because i have a friend that c can repair my phone at no cost if i pay for the parts.
Sent from my ADR6400L using Tapatalk
Best thing to do would try to find a broken "replacement parts" phone on ebay with a working screen.
You can root the ota bud. I will sell you a pre rooted thunderbolt lnib for 150 + your phone? [email protected]
Say you lost it, they should charge you the 80 and get you a new or a refurb
Get your insurance. They don't give a **** about root. Then root the replacement
Sent from my ADR6350 using Tapatalk
Exactly. Just use your insurance. Why would Asurion care if you rooted your phone or not? It's 3rd party insurance, you're not claiming warranty repair or anything. Your car insurance doesn't drop you just because you bought and installed a new stereo. $80 is going to be cheaper than anyone will fix your phone for anyway, and you'll get a new phone instead of the same one that probably has dings on it from getting dropped. Maybe you'll get lucky and they'll be out of Thunderbolts and send you a Bionic or something instead.
So I watched my Eagles get beat by the bears and dropped my phone. Insult to injury! Does anyone have success replacing their screen? If so, where did you get parts and tools? Please don't recommend a seller, brand or manufacturer that you haven't personally had success with... Links please
sent from my no NonS3NS3 ADR6400L
Talked to a rep at asurion they said under the table they really don't care if its rooted they complete erase and reinstall all new software on all new phone so they don't really check.
ryanstfl said:
So I watched my Eagles get beat by the bears and dropped my phone. Insult to injury! Does anyone have success replacing their screen? If so, where did you get parts and tools? Please don't recommend a seller, brand or manufacturer that you haven't personally had success with... Links please
sent from my no NonS3NS3 ADR6400L
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do you need the lcd part or the lcd digitizer??? (aka the touch interface)
It won't be new
Sent from my ADR6400L using XDA App
Okay it wasn't a new phone but they did a really good job with it.

Kindle Fire Factory Cable

I'm a little surprised nobody has mentioned the factory cable in the accessories section. For anybody doing anything more than using the Kindle Fire in the stock configuration, I think the factory cable is a must-have accessory. It makes so many tasks so much simpler to perform. Getting out of bootloops, flashing a ROM for the first time, or unbricking... they all get reduced to at most 2 or 3 steps... all without any need to troubleshoot. If everybody had a factory cable (and knew how to use it) before they started tinkering with their device, the general section wouldn't be packed full of help requests.
For those who are unfamiliar with the factory cable, it's a special USB cable that will put the Kindle Fire directly into fastboot mode when it starts up. This is important because the hardest part of fixing most problems on the Kindle Fire is first getting the device into fastboot mode. Even in the worst bricking incidents... if you have any working bootloader, use the factory cable to get into fastboot, flash a new bootloader/recovery/ROM, reboot and the thing is fixed. The less familiar you are with how all of this stuff works, the more useful the factory cable will be in your toolbox.
You can make your own from a generic USB cable if you have a soldering iron and some time. I personally could have gone the DIY route, but I decided to purchase one from a fellow XDA member. He makes them himself and really takes pride in the quality of his products.
Product Information
It's saved me once and been a great timesaver in many other instances.
Sorry
I have my Kindle in fastboot mode
I want buy Kindle Fire Factory Cable SkOrPn
How I can from Italy?
Thanks
Awesome thread to start. I believe the maker is out of stock until April 16 in his updated post.
Cheshire.Love said:
Awesome thread to start. I believe the maker is out of stock until April 16 in his updated post.
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aww really? i was just going to PM him and buy one! He is selling out fast!
mistaanime said:
aww really? i was just going to PM him and buy one! He is selling out fast!
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He said he ran out of parts to produce more and was waiting on supplies. He also said in a different thread that he was in the middle of a move, so I guess he's trying to get everything in order before starting up again. No reason you couldn't send him a PM anyway and get in line.. I'm sure it will be anytime now.
heh yea.. i Pmed him i think....I send the pms but I don't think they are going through. kinda weird because when i check my inbox. it doesn't even show sent messages. so i dunno.
mistaanime said:
heh yea.. i Pmed him i think....I send the pms but I don't think they are going through. kinda weird because when i check my inbox. it doesn't even show sent messages. so i dunno.
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By default, outgoing PMs are not saved to the sent box. You either have to check the box down at the bottom for every message you send, or there's a setting you can change somewhere in your profile.
Why wait? They sell the same cable for 6 dollars cheaper on ebay.
rasheemo said:
Why wait? They sell the same cable for 6 dollars cheaper on ebay.
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I'm not trying to be a cheerleader for SkOrPn's products, but for one thing, the eBay listing quotes 20-25 days before delivery. Even with SkOrPn's production delays, I'm guessing you'd get his before you get that delivery from Hong Kong.
However, the more important point here is that numerous XDA members have vouched for his product quality and customer service. If for some reason that cable from China doesn't work out, you'd be sitting on your hands waiting for it to get shipped back (likely at your expense) before they'd send you a replacement, or fronting another $9 in the hopes that the next one works. I had a similar experience with another gadget I ordered from China and not having it work. Other users in the KF forums have noted that SkOrPn has gone out of his way to make sure you are happy with your purchase.
Of course, how you spend your money is entirely up to you, but if I was in the market for one and I was given the choice, I think I would choose to spend the extra $6 for the peace of mind and insurance against potential frustration... to each his own.
kinfauns said:
I'm not trying to be a cheerleader for SkOrPn's products, but for one thing, the eBay listing quotes 20-25 days before delivery. Even with SkOrPn's production delays, I'm guessing you'd get his before you get that delivery from Hong Kong.
However, the more important point here is that numerous XDA members have vouched for his product quality and customer service. If for some reason that cable from China doesn't work out, you'd be sitting on your hands waiting for it to get shipped back (likely at your expense) before they'd send you a replacement, or fronting another $9 in the hopes that the next one works. I had a similar experience with another gadget I ordered from China and not having it work. Other users in the KF forums have noted that SkOrPn has gone out of his way to make sure you are happy with your purchase.
Of course, how you spend your money is entirely up to you, but if I was in the market for one and I was given the choice, I think I would choose to spend the extra $6 for the peace of mind and insurance against potential frustration... to each his own.
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Received my cable yesterday (ordered it when I made that post on the 11th of April). Works perfectly well.
Thank you for starting this post. I've been seeing "factory cable" everywhere on this forum and didn't have a clue what they were talking about. I just figured it meant I had to buy a cable - not that what the cable itself does is special!
Glad I used the search feature, finally, to find this out.
rasheemo said:
Why wait? They sell the same cable for 6 dollars cheaper on ebay.
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Click to collapse
Yup, I just ordered one, 9.99$, 1.50$ shipping to Canada. It may take a while but it's cheap. Cheap enough to take the risk. The alternative is 47$ for the 3ft cable. The ebay one is only 2.5 ft, but that's better then the 1.5ft one.
Can someone look at this and tell me if the cable included with this deal is a "factory cable"?
http://www.overstock.com/Electronics/Amazon-Kindle-Fire-Black-Leather-Case-Stylus-Pen-USB-Cable/6585149/product.html
akalostangel said:
Can someone look at this and tell me if the cable included with this deal is a "factory cable"?
http://www.overstock.com/Electronics/Amazon-Kindle-Fire-Black-Leather-Case-Stylus-Pen-USB-Cable/6585149/product.html
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Click to collapse
No, it is not.
kinfauns said:
No, it is not.
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Thank you. I wasn't sure because it said "sync/charge" cable, not just cable. Glad I asked so I won't waste my $$$.
kinfauns said:
I'm not trying to be a cheerleader for SkOrPn's products, but for one thing, the eBay listing quotes 20-25 days before delivery. Even with SkOrPn's production delays, I'm guessing you'd get his before you get that delivery from Hong Kong.
However, the more important point here is that numerous XDA members have vouched for his product quality and customer service. If for some reason that cable from China doesn't work out, you'd be sitting on your hands waiting for it to get shipped back (likely at your expense) before they'd send you a replacement, or fronting another $9 in the hopes that the next one works. I had a similar experience with another gadget I ordered from China and not having it work. Other users in the KF forums have noted that SkOrPn has gone out of his way to make sure you are happy with your purchase.
Of course, how you spend your money is entirely up to you, but if I was in the market for one and I was given the choice, I think I would choose to spend the extra $6 for the peace of mind and insurance against potential frustration... to each his own.
Click to expand...
Click to collapse
I highly recommend buying the cable from SkOrPn. I bricked my KF and was too impatient to wait for the cable from China off of ebay, so when I ran across these forums I immediately ordered one from him. Ordered on Monday and had it by Thursday. It doesnt look homemade and worked great. Thanks SkOrpN!
I also bricked my Kindle during rooting. Using TWRP I accidentally wiped the system after I installed stock firmware so there was only stock bootloader. I had a cable that I purchased form DealExtreme it turned out that the plug can be easily opened so one can solder the 4-th pin to +5V.
If someone is willing to wait few weeks for the delivery this is the link for a cheap cable that can be easly modded to be a factory cable.
I can't post a link but do to deal extreme and search for sku 48924
AluminumHaste said:
Yup, I just ordered one, 9.99$, 1.50$ shipping to Canada. It may take a while but it's cheap. Cheap enough to take the risk. The alternative is 47$ for the 3ft cable. The ebay one is only 2.5 ft, but that's better then the 1.5ft one.
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Who in the heck is selling them for $47? Wow thats insanely expensive for a limited use cable.
Kamakookie said:
I highly recommend buying the cable from SkOrPn. I bricked my KF and was too impatient to wait for the cable from China off of ebay, so when I ran across these forums I immediately ordered one from him. Ordered on Monday and had it by Thursday. It doesn't look homemade and worked great. Thanks SkOrPn!
Click to expand...
Click to collapse
Your very much welcome.... The ONLY real difference between mine and the ones from China is I actually test mine (three times during build) and the chinese slave labor do not bother testing because they know there is only a 10% chance of shipping a bad one. Why spend money on testing equipment and more slaves?
USB booting is easier than going and buying a factory cable IMO. I did it yesterday and it was much better than buying a cable and waiting for it to come in the mail.
Sent from my Amazon Kindle Fire using xda app-developers app
Zachintosh said:
USB booting is easier than going and buying a factory cable IMO. I did it yesterday and it was much better than buying a cable and waiting for it to come in the mail.
Sent from my Amazon Kindle Fire using xda app-developers app
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Well, you're certainly entitled to that opinion, but from what I've seen on this forum, it's not one that's likely to be shared by most users. For most people, having to open up the case, risk damage to the device, and violate the terms of warranty is going to be beyond their comfort level. Besides, my suggestion is to have one around in case something goes bad, not order one after the fact. Just as people use a case to protect it before accidents occur, having a factory cable shouldn't be all that different. If you had one around, you would never consider USB boot to get into fastboot mode except as a last resort.

[Q] Replace Kindle Fire

So I have apparently ruined my KF. Details fall under this post: http://forum.xda-developers.com/showthread.php?p=34584686#post34584686 if you care to look/help.
But what I am interested in is if I can replace my KF for free with the 1 year warranty.
I know this would be cheating, but can I loosen the micro usb port and get a new or refurb model of the 1st gen KF?
My uncle purchased it through Amazon as a christmas present last year for me. I have the case still, with the original charging cable and the little manual in the sleeve at the top of the box. I don't see any actual paperwork that shows proof of purchase, serial number, or anything like that.
I don't think this falls outside the lines of allowability, but if it does, I am sorry moderators.
Has anyone done this or know if it works?
And I know that this is a bad practice, but I have next to no money, and since about June, I have been using my KF for everything, and I need it replaced, so I am trying to go about this through cheating. Please don't put posts about how this is why there are locked bootloaders and all that. I know...
jma9454 said:
So I have apparently ruined my KF. Details fall under this post: http://forum.xda-developers.com/showthread.php?p=34584686#post34584686 if you care to look/help.
But what I am interested in is if I can replace my KF for free with the 1 year warranty.
I know this would be cheating, but can I loosen the micro usb port and get a new or refurb model of the 1st gen KF?
My uncle purchased it through Amazon as a christmas present last year for me. I have the case still, with the original charging cable and the little manual in the sleeve at the top of the box. I don't see any actual paperwork that shows proof of purchase, serial number, or anything like that.
I don't think this falls outside the lines of allowability, but if it does, I am sorry moderators.
Has anyone done this or know if it works?
Click to expand...
Click to collapse
Amazon probably won't touch it if it's not fully stock.
Sent from my rooted SCH-R880 POS
guitarman2010 said:
Amazon probably won't touch it if it's not fully stock.
Sent from my rooted SCH-R880 POS
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I've read reports everywhere of people sending it in and getting it replaced...
Hopefully someone can say whether they were able to replace theirs.
Your kindle isn't that bad relax don't do much until you get help pm sent. Panic won't help the situation.
Unread your private messages.

Kindle Fire Screen Crack

Hello, I have a kindle for hd 6 less than a year old. It fell off of my counter while cooking and it's pretty cracked. I've been wanting a new phone for a while so how much would best buy give me if I trade it in when I buy my new phone?
moweryb said:
Hello, I have a kindle for hd 6 less than a year old. It fell off of my counter while cooking and it's pretty cracked. I've been wanting a new phone for a while so how much would best buy give me if I trade it in when I buy my new phone?
Click to expand...
Click to collapse
Fire Index: Which Amazon (Kindle) Fire Do I have?
Sent from my KFFOWI using Tapatalk

Do I need to UnRoot my FTV 1 to trade it in ? Finally time for a full on upgrade...

So I think I should get a FTV Stick 4K Max. Mostly for the latest Bluetooth options available on them. I would like to trade in both my working Rooted Bootloader unlocked FireTV 1 devices for the 20% discount before the next 4K Max sale. But I am not sure if I should try the trade in process by sending in my TWRP rooted device as is (boots fine & used them as my current daily devices) or if anybody has yet to successfully unroot a TWRP flash FireTV 1 device ? Any guidance would be appreciated.
Also, how long do they give you to use the 20% discount ? Can you do two trades around the same time to get the discount on two new devices. Any info about how your trades went are appreciated.
@rbox
@AFTVnews.com
Y314K said:
But I am not sure if I should try the trade in process by sending in my TWRP rooted device as is
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Click to collapse
Since the trade-in accepts also broken devices without a remote and other stuff, I guess it's too much of a hassle to do the unroot first...
Did the trade-in some time ago, also a bueller box, three bucks and 20% off for 'new' 4k devices (back then this was the cube and 4k-max). The whole process took ages, best is if you start the trade-in about 1,5 to 2 weeks infront of the sale...
Y314K said:
So I think I should get a FTV Stick 4K Max. Mostly for the latest Bluetooth options available on them. I would like to trade in both my working Rooted Bootloader unlocked FireTV 1 devices for the 20% discount before the next 4K Max sale. But I am not sure if I should try the trade in process by sending in my TWRP rooted device as is (boots fine & used them as my current daily devices) or if anybody has yet to successfully unroot a TWRP flash FireTV 1 device ? Any guidance would be appreciated.
Also, how long do they give you to use the 20% discount ? Can you do two trades around the same time to get the discount on two new devices. Any info about how your trades went are appreciated.
@rbox
@AFTVnews.com
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Click to collapse
No need to unroot before trading it in. Just make sure you wipe your data and you'll be good to go.
I don't know if you can have 2 active trade-ins at the same time, but I wouldn't risk it. I wouldn't do the second trade in until after you make the first purchase using the first trade in.
Some people get instant trade in credit, meaning you can use the discount immediately and mail the device after. There's no way to know if you'll get that until you fill out the trade in request.
Lastly, I'm expecting a new Cube to be released around October, if that changes your plans.
AFTVnews.com said:
No need to unroot before trading it in. Just make sure you wipe your data and you'll be good to go.
I don't know if you can have 2 active trade-ins at the same time, but I wouldn't risk it. I wouldn't do the second trade in until after you make the first purchase using the first trade in.
Some people get instant trade in credit, meaning you can use the discount immediately and mail the device after. There's no way to know if you'll get that until you fill out the trade in request.
Lastly, I'm expecting a new Cube to be released around October, if that changes your plans.
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Click to collapse
Good to know. Right now it shows they are still offering the same $3 + 20% off discount on a accepted working device. I plan to just send the device & remote. Do they require the power cord too ?? Amazon chat said two trade-in's should be fine around the same time. But not sure I trust them. I did copy over the chat incase I decide to do two close to the same time.
Maybe if the New Cube upped the storage to 32GB or above it might make a difference. I doubt most of the other specs will really get an increase. The RAM will probably still be @ 2MB. I actually own two FireTV 4K Sticks which I think are still on rootable FW. But they don't seem to be any hints of those ever getting the FireOS 7 update. Which is what I need to make my Bluetooth usage much simpler.
Does Amazon has Labor Day sales or ? Trying to do the trade in 3 weeks before the next possible sale.
Thanks for the quick reply...
Sus_i said:
Since the trade-in accepts also broken devices without a remote and other stuff, I guess it's too much of a hassle to do the unroot first...
Did the trade-in some time ago, also a bueller box, three bucks and 20% off for 'new' 4k devices (back then this was the cube and 4k-max). The whole process took ages, best is if you start the trade-in about 1,5 to 2 weeks infront of the sale...
Click to expand...
Click to collapse
Good to know. Thanks for the info. Do you remember if they asked for the power cord too or just the remote & box ??
It is still going for the same rate. $3 + 20% discount. Was told one can do more then one at time by Amazon chat but not sure I trust it. They where not sure how long they give you to use the % off credit. Wonder if there are labor day sales by Amazon or not.
Y314K said:
Good to know. Right now it shows they are still offering the same $3 + 20% off discount on a accepted working device. I plan to just send the device & remote. Do they require the power cord too ?? Amazon chat said two trade-in's should be fine around the same time. But not sure I trust them. I did copy over the chat incase I decide to do two close to the same time.
Click to expand...
Click to collapse
There should be two questions about the condition and the parts at the trade-in page right after you've selected the fireTV model... I would select working condition = yes and accessories = no.
Amazon Trade-In: Get Paid for Your Used Items
Trade in Fire tablets, Kindle E-readers, streaming media players, and more for an Amazon.com Gift Card.
www.amazon.com
In my country it doesn't make any difference, all possible answers get the same discount, so I guess you can ship only the box in (like I did) and it will be fine.
I bet that the discount thing will not work (to buy two new fireTV devices), if you trade-in two old devices at the same time... maybe it's better to use two accounts.
Y314K said:
Maybe if the New Cube upped the storage to 32GB or above it might make a difference. I doubt most of the other specs will really get an increase. The RAM will probably still be @ 2MB. I actually own two FireTV 4K Sticks which I think are still on rootable FW. But they don't seem to be any hints of those ever getting the FireOS 7 update. Which is what I need to make my Bluetooth usage much simpler.
Click to expand...
Click to collapse
I think the cube isn't worth the price.
Y314K said:
Does Amazon has Labor Day sales or ? Trying to do the trade in 3 weeks before the next possible sale.
Thanks for the quick reply...
Click to expand...
Click to collapse
Afaik the discount only works for 4 weeks or so, after the trade-in confirmation.
In my case the whole trade-in thing with shipping and confirmation took almost 2 weeks.
I guess 14 days infront a sale will be fine, if not you can annoy the support chat, they can give a discount too.

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