Related
I'm a little surprised nobody has mentioned the factory cable in the accessories section. For anybody doing anything more than using the Kindle Fire in the stock configuration, I think the factory cable is a must-have accessory. It makes so many tasks so much simpler to perform. Getting out of bootloops, flashing a ROM for the first time, or unbricking... they all get reduced to at most 2 or 3 steps... all without any need to troubleshoot. If everybody had a factory cable (and knew how to use it) before they started tinkering with their device, the general section wouldn't be packed full of help requests.
For those who are unfamiliar with the factory cable, it's a special USB cable that will put the Kindle Fire directly into fastboot mode when it starts up. This is important because the hardest part of fixing most problems on the Kindle Fire is first getting the device into fastboot mode. Even in the worst bricking incidents... if you have any working bootloader, use the factory cable to get into fastboot, flash a new bootloader/recovery/ROM, reboot and the thing is fixed. The less familiar you are with how all of this stuff works, the more useful the factory cable will be in your toolbox.
You can make your own from a generic USB cable if you have a soldering iron and some time. I personally could have gone the DIY route, but I decided to purchase one from a fellow XDA member. He makes them himself and really takes pride in the quality of his products.
Product Information
It's saved me once and been a great timesaver in many other instances.
Sorry
I have my Kindle in fastboot mode
I want buy Kindle Fire Factory Cable SkOrPn
How I can from Italy?
Thanks
Awesome thread to start. I believe the maker is out of stock until April 16 in his updated post.
Cheshire.Love said:
Awesome thread to start. I believe the maker is out of stock until April 16 in his updated post.
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aww really? i was just going to PM him and buy one! He is selling out fast!
mistaanime said:
aww really? i was just going to PM him and buy one! He is selling out fast!
Click to expand...
Click to collapse
He said he ran out of parts to produce more and was waiting on supplies. He also said in a different thread that he was in the middle of a move, so I guess he's trying to get everything in order before starting up again. No reason you couldn't send him a PM anyway and get in line.. I'm sure it will be anytime now.
heh yea.. i Pmed him i think....I send the pms but I don't think they are going through. kinda weird because when i check my inbox. it doesn't even show sent messages. so i dunno.
mistaanime said:
heh yea.. i Pmed him i think....I send the pms but I don't think they are going through. kinda weird because when i check my inbox. it doesn't even show sent messages. so i dunno.
Click to expand...
Click to collapse
By default, outgoing PMs are not saved to the sent box. You either have to check the box down at the bottom for every message you send, or there's a setting you can change somewhere in your profile.
Why wait? They sell the same cable for 6 dollars cheaper on ebay.
rasheemo said:
Why wait? They sell the same cable for 6 dollars cheaper on ebay.
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Click to collapse
I'm not trying to be a cheerleader for SkOrPn's products, but for one thing, the eBay listing quotes 20-25 days before delivery. Even with SkOrPn's production delays, I'm guessing you'd get his before you get that delivery from Hong Kong.
However, the more important point here is that numerous XDA members have vouched for his product quality and customer service. If for some reason that cable from China doesn't work out, you'd be sitting on your hands waiting for it to get shipped back (likely at your expense) before they'd send you a replacement, or fronting another $9 in the hopes that the next one works. I had a similar experience with another gadget I ordered from China and not having it work. Other users in the KF forums have noted that SkOrPn has gone out of his way to make sure you are happy with your purchase.
Of course, how you spend your money is entirely up to you, but if I was in the market for one and I was given the choice, I think I would choose to spend the extra $6 for the peace of mind and insurance against potential frustration... to each his own.
kinfauns said:
I'm not trying to be a cheerleader for SkOrPn's products, but for one thing, the eBay listing quotes 20-25 days before delivery. Even with SkOrPn's production delays, I'm guessing you'd get his before you get that delivery from Hong Kong.
However, the more important point here is that numerous XDA members have vouched for his product quality and customer service. If for some reason that cable from China doesn't work out, you'd be sitting on your hands waiting for it to get shipped back (likely at your expense) before they'd send you a replacement, or fronting another $9 in the hopes that the next one works. I had a similar experience with another gadget I ordered from China and not having it work. Other users in the KF forums have noted that SkOrPn has gone out of his way to make sure you are happy with your purchase.
Of course, how you spend your money is entirely up to you, but if I was in the market for one and I was given the choice, I think I would choose to spend the extra $6 for the peace of mind and insurance against potential frustration... to each his own.
Click to expand...
Click to collapse
Received my cable yesterday (ordered it when I made that post on the 11th of April). Works perfectly well.
Thank you for starting this post. I've been seeing "factory cable" everywhere on this forum and didn't have a clue what they were talking about. I just figured it meant I had to buy a cable - not that what the cable itself does is special!
Glad I used the search feature, finally, to find this out.
rasheemo said:
Why wait? They sell the same cable for 6 dollars cheaper on ebay.
Click to expand...
Click to collapse
Yup, I just ordered one, 9.99$, 1.50$ shipping to Canada. It may take a while but it's cheap. Cheap enough to take the risk. The alternative is 47$ for the 3ft cable. The ebay one is only 2.5 ft, but that's better then the 1.5ft one.
Can someone look at this and tell me if the cable included with this deal is a "factory cable"?
http://www.overstock.com/Electronics/Amazon-Kindle-Fire-Black-Leather-Case-Stylus-Pen-USB-Cable/6585149/product.html
akalostangel said:
Can someone look at this and tell me if the cable included with this deal is a "factory cable"?
http://www.overstock.com/Electronics/Amazon-Kindle-Fire-Black-Leather-Case-Stylus-Pen-USB-Cable/6585149/product.html
Click to expand...
Click to collapse
No, it is not.
kinfauns said:
No, it is not.
Click to expand...
Click to collapse
Thank you. I wasn't sure because it said "sync/charge" cable, not just cable. Glad I asked so I won't waste my $$$.
kinfauns said:
I'm not trying to be a cheerleader for SkOrPn's products, but for one thing, the eBay listing quotes 20-25 days before delivery. Even with SkOrPn's production delays, I'm guessing you'd get his before you get that delivery from Hong Kong.
However, the more important point here is that numerous XDA members have vouched for his product quality and customer service. If for some reason that cable from China doesn't work out, you'd be sitting on your hands waiting for it to get shipped back (likely at your expense) before they'd send you a replacement, or fronting another $9 in the hopes that the next one works. I had a similar experience with another gadget I ordered from China and not having it work. Other users in the KF forums have noted that SkOrPn has gone out of his way to make sure you are happy with your purchase.
Of course, how you spend your money is entirely up to you, but if I was in the market for one and I was given the choice, I think I would choose to spend the extra $6 for the peace of mind and insurance against potential frustration... to each his own.
Click to expand...
Click to collapse
I highly recommend buying the cable from SkOrPn. I bricked my KF and was too impatient to wait for the cable from China off of ebay, so when I ran across these forums I immediately ordered one from him. Ordered on Monday and had it by Thursday. It doesnt look homemade and worked great. Thanks SkOrpN!
I also bricked my Kindle during rooting. Using TWRP I accidentally wiped the system after I installed stock firmware so there was only stock bootloader. I had a cable that I purchased form DealExtreme it turned out that the plug can be easily opened so one can solder the 4-th pin to +5V.
If someone is willing to wait few weeks for the delivery this is the link for a cheap cable that can be easly modded to be a factory cable.
I can't post a link but do to deal extreme and search for sku 48924
AluminumHaste said:
Yup, I just ordered one, 9.99$, 1.50$ shipping to Canada. It may take a while but it's cheap. Cheap enough to take the risk. The alternative is 47$ for the 3ft cable. The ebay one is only 2.5 ft, but that's better then the 1.5ft one.
Click to expand...
Click to collapse
Who in the heck is selling them for $47? Wow thats insanely expensive for a limited use cable.
Kamakookie said:
I highly recommend buying the cable from SkOrPn. I bricked my KF and was too impatient to wait for the cable from China off of ebay, so when I ran across these forums I immediately ordered one from him. Ordered on Monday and had it by Thursday. It doesn't look homemade and worked great. Thanks SkOrPn!
Click to expand...
Click to collapse
Your very much welcome.... The ONLY real difference between mine and the ones from China is I actually test mine (three times during build) and the chinese slave labor do not bother testing because they know there is only a 10% chance of shipping a bad one. Why spend money on testing equipment and more slaves?
USB booting is easier than going and buying a factory cable IMO. I did it yesterday and it was much better than buying a cable and waiting for it to come in the mail.
Sent from my Amazon Kindle Fire using xda app-developers app
Zachintosh said:
USB booting is easier than going and buying a factory cable IMO. I did it yesterday and it was much better than buying a cable and waiting for it to come in the mail.
Sent from my Amazon Kindle Fire using xda app-developers app
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Click to collapse
Well, you're certainly entitled to that opinion, but from what I've seen on this forum, it's not one that's likely to be shared by most users. For most people, having to open up the case, risk damage to the device, and violate the terms of warranty is going to be beyond their comfort level. Besides, my suggestion is to have one around in case something goes bad, not order one after the fact. Just as people use a case to protect it before accidents occur, having a factory cable shouldn't be all that different. If you had one around, you would never consider USB boot to get into fastboot mode except as a last resort.
Firstly I apologize if this has been covered, I really can't seem to find it.
My USB connector is broken. Considering the cost of a replacement connector, I was wondering if it's possible to swap a 2nd generation motherboard into a 1st gen unit because the extra RAM would be nice. Does anyone know if this is possible?
Thanks.
Followup:
Upon further investigation on kf2 forum, it seems like the corporate giant that Amazon is doesn't want anyone modding their products so that they might be used to their full potential. Without a guarantee that the motherboard could be used with custom ROMs even if it can be swapped means it's not worth the risk.
lol! funny guy!
pfederighi said:
Firstly I apologize if this has been covered, I really can't seem to find it.
My USB connector is broken. Considering the cost of a replacement connector, I was wondering if it's possible to swap a 2nd generation motherboard into a 1st gen unit because the extra RAM would be nice. Does anyone know if this is possible?
Thanks.
Followup:
Upon further investigation on kf2 forum, it seems like the corporate giant that Amazon is doesn't want anyone modding their products so that they might be used to their full potential. Without a guarantee that the motherboard could be used with custom ROMs even if it can be swapped means it's not worth the risk.
Click to expand...
Click to collapse
In case anyone is wondering, the folks at PowerBookMedic said there are enough minor differences between 1st gen and 2nd gen motherboards that they aren't interchangeable.
kindle hd7 motherboard swap
I bricked my kindle (rookie mistake), can I swap a 4th gen logic board for a 5th gen? I'm thinking if I can replace the board I can get it running again, does that sound correct?
Due to a shipping problem, I wound up receiving two Fire TVs from Amazon. Customer service told me I could just keep the second one but later I found out it had been blacklisted. They also informed me that apparently once a device is blacklisted, it cannot be removed from the list. I'm not actually out anything (since I only ordered one to begin with), but I was curious if anyone knew if the device could be useful without a connection to Amazon, or will it forever just be a pretty black brick?
Thanks!
Can it run xbmc?
Sent from my SCH-I545 using Tapatalk
Unless they are using some sort of efuse, the "cannot be removed" part is likely bull. I've never seen a blacklisted FTV - is there anything you can get to on it? Like can you get to the home screen, settings or perhaps even get to the recovery menu?
collindv said:
Can it run xbmc?
Sent from my SCH-I545 using Tapatalk
Click to expand...
Click to collapse
Unfortunately, it was never set up so I'm stuck at the very first registration option (after it checks for updates). It has an ip address but I can't connect to it with adb over the network (I'm assuming because the debugging stuff hasn't been enabled).
gamerzworld said:
Unless they are using some sort of efuse, the "cannot be removed" part is likely bull. I've never seen a blacklisted FTV - is there anything you can get to on it? Like can you get to the home screen, settings or perhaps even get to the recovery menu?
Click to expand...
Click to collapse
I agree. It seems unlikely that they couldn't remove a device from the list. I think it was more of a tech support didn't feel like doing it and they knew they didn't have to, so they weren't going to bother.
I can't get to the home screen or settings but I can get to the recovery menu. Not sure where I would go from there though.
Perhaps block the update servers and everything Amazon on your router, then reset it to defaults via the recovery menu? I don't actually know what's in the recovery menu on the Fire TV though still I could be totally wrong here.
Ok, the "blacklisted" part is bull. The FireTV is not a phone. I wonder how they are going to block it. You can try to go through the registration. If it works, then they just mess with you. The worst part is they can block OTA update or don't allow you to use Amazon service, but you don't really need it. If you follow all the guides, you can use Netflix, XBMC and ton of other streaming services to substitute for Amazon. Or if you are generous and live in the US, you can send me that FireTV, I am willing to pay for shipping cost. I want to mess with a "blacklisted" FireTV to see how it is like. PM me
If it was never set up and stuck at the registration screen then you can't get past that and there is nothing you can do. No one has ever found a way to bypass the registration screen.
vi6s said:
Ok, the "blacklisted" part is bull. The FireTV is not a phone. I wonder how they are going to block it. You can try to go through the registration. If it works, then they just mess with you. The worst part is they can block OTA update or don't allow you to use Amazon service, but you don't really need it. If you follow all the guides, you can use Netflix, XBMC and ton of other streaming services to substitute for Amazon. Or if you are generous and live in the US, you can send me that FireTV, I am willing to pay for shipping cost. I want to mess with a "blacklisted" FireTV to see how it is like. PM me
Click to expand...
Click to collapse
I think I'll hang on to it for now, to play around with.
rbox said:
If it was never set up and stuck at the registration screen then you can't get past that and there is nothing you can do. No one has ever found a way to bypass the registration screen.
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Click to collapse
That's pretty much what I figured. Maybe someday something can be figured out. Thanks for the reply!
Are you good at soldering try an EMMC pinout mod.
Amazon can blacklist kindles ftv as well as they register the device serial number to your account etc. Block all server adress in your router and use some of the methods on ft news website to bypass registration process as the new method seems to be working. After that you can xbmc on it without a fault that's all its good for anyway
Sent from my GT-N7100 using XDA Free mobile app
Firetv stick
Got a firetv stick myself and had some problems with the order but it finally showed up. I contacted amazon or a replacement and meanwhile the original showed up. but it is blacklisted. Can't get past the registration screen.
The replacement they sent me works fine but they sent me a refurbished one instead of a new one so I contacted them again and they are sending me a new one but the refurbished one is now blacklisted too.
Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Toseye said:
Are you good at soldering try an EMMC pinout mod.
Click to expand...
Click to collapse
I have done some PCB soldering on various other devices. I'll have to look into the EMMC stuff.
lnxpro said:
Got a firetv stick myself and had some problems with the order but it finally showed up. I contacted amazon or a replacement and meanwhile the original showed up. but it is blacklisted. Can't get past the registration screen.
The replacement they sent me works fine but they sent me a refurbished one instead of a new one so I contacted them again and they are sending me a new one but the refurbished one is now blacklisted too.
Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Click to expand...
Click to collapse
That's basically what happened to me too (except with the AFTV box).
lnxpro said:
... Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Click to expand...
Click to collapse
They're giving you replacements, you own the new one they send you. Morally, you should be destroying the old ones.
lnxpro said:
Got a firetv stick myself and had some problems with the order but it finally showed up. I contacted amazon or a replacement and meanwhile the original showed up. but it is blacklisted. Can't get past the registration screen.
The replacement they sent me works fine but they sent me a refurbished one instead of a new one so I contacted them again and they are sending me a new one but the refurbished one is now blacklisted too.
Kind of sucks that we can't "own" our devices and amazon can blacklist it whenever they want to.
Click to expand...
Click to collapse
How do you know its refurbished and not new??
Sent from my Nexus 5
DrunkFuX666 said:
How do you know its refurbished and not new??
Sent from my Nexus 5
Click to expand...
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Because they sent me a stick only, in a small box, the size of the stick, and it says refurbished on the sticker.
lnxpro said:
Because they sent me a stick only, in a small box, the size of the stick, and it says refurbished on the sticker.
Click to expand...
Click to collapse
That's kind of ridiculous... Its barely been 2 weeks since the device launched and they churning out refurbished units already... Hope these dont have a high failure rate...
Sent from my Nexus 5
DrunkFuX666 said:
That's kind of ridiculous... Its barely been 2 weeks since the device launched and they churning out refurbished units already... Hope these dont have a high failure rate...
Sent from my Nexus 5
Click to expand...
Click to collapse
From my understanding, they have had these for a while and have had them dished out to multiple users for testing purposes. My guess is that one of those was returned for whatever reason, then they "certify" them and put them back in circulation as refurbished devices.
lnxpro said:
From my understanding, they have had these for a while and have had them dished out to multiple users for testing purposes. My guess is that one of those was returned for whatever reason, then they "certify" them and put them back in circulation as refurbished devices.
Click to expand...
Click to collapse
I dont think so... Reason being, the first people these devices are generally sent to is people of the major tech sites to review them and have their opinions ready so as soon as the launch goes live, the bloggers can post the reviews.
As far as the fire stick went, even after the device released on the 19th, there was not a single review... I think the first reviews popped up about a week ago, meaning they likely didn't send them out before hand. ..
But maybe your right... Who knows... Conspiracy theory...
Sent from my Nexus 5
DrunkFuX666 said:
I dont think so... Reason being, the first people these devices are generally sent to is people of the major tech sites to review them and have their opinions ready so as soon as the launch goes live, the bloggers can post the reviews.
As far as the fire stick went, even after the device released on the 19th, there was not a single review... I think the first reviews popped up about a week ago, meaning they likely didn't send them out before hand. ..
But maybe your right... Who knows... Conspiracy theory...
Sent from my Nexus 5
Click to expand...
Click to collapse
Maybe they don't have retail boxes for only the stick. So for replacement devices they grabbed a "refurbished" box and shipped it in that.
Anyone gotten any progress on this?
Sent from my Nexus 5
Hi, I have searched and searched but cannot find any info about any difference between the 1st and 2nd gen kindle fire digitizers.
Everywhere seems to advertise the digitizers they have as 1st gen and when people ask if they will fit the 2nd gen they say no, it will only fit 1st gen kindle fires.
From the language they use, I can't help thinking that they are referring to the HD or something when they say it won't fit 2nd gen devices.
I did find one place selling parts for the real second gen and the digitizers looks identical to the ones sold by others as 1st gen touch screens, the connectors look the same, everything.
It makes me feel the parts are the same but does anyone here know for sure?
I can't buy from the sole seller I have found specifically selling kf2 parts as he is in the states and I am in the UK else I would have already bought one.
Any help will be graciously received.
Thanks, steve.
steve_htc_wizard said:
Hi, I have searched and searched but cannot find any info about any difference between the 1st and 2nd gen kindle fire digitizers.
Everywhere seems to advertise the digitizers they have as 1st gen and when people ask if they will fit the 2nd gen they say no, it will only fit 1st gen kindle fires.
From the language they use, I can't help thinking that they are referring to the HD or something when they say it won't fit 2nd gen devices.
I did find one place selling parts for the real second gen and the digitizers looks identical to the ones sold by others as 1st gen touch screens, the connectors look the same, everything.
It makes me feel the parts are the same but does anyone here know for sure?
I can't buy from the sole seller I have found specifically selling kf2 parts as he is in the states and I am in the UK else I would have already bought one.
Any help will be graciously received.
Thanks, steve.
Click to expand...
Click to collapse
Hi, I'm in exactly the same position and cannot figure out the difference. Did you get anywhere with this? Will a digitizer advertised as 1st gen work on a second gen (2012) kindle fire?
Hope you can help,
Cheers,
Really eager to know if the 1st gen ones work for the 2nd gen. I have also scoured the internet and am in completely the same mindeset as you were when you started this thread, having had the same replies from sellers and come to the same conclusion. I'm thinking I might just give a 1st gen digitizer a whirl, but it would really help if you could confirm/refute whether that would be successful.
Thanks.
mr.crabs! said:
Really eager to know if the 1st gen ones work for the 2nd gen. I have also scoured the internet and am in completely the same mindeset as you were when you started this thread, having had the same replies from sellers and come to the same conclusion. I'm thinking I might just give a 1st gen digitizer a whirl, but it would really help if you could confirm/refute whether that would be successful.
Thanks.
Click to expand...
Click to collapse
OK then, fine, I'll answer my own question...
After much searching and scratching of head (and distinct lack of help on any forum I posted on, including XDA ) I found what appeared to be convincing evidence on the internet of a discernible difference between digitizers for the two different models. It would appear that the difference (and what makes the two incompatible) lies with the flex ribbon design. The first gen flex is bigger and the screw holes are in a different place. I have attached two images and it should be quite easy to see what I mean between the two.
To replace mine I ordered one with the correct looking flex. I ensured from my seller that it would be exactly the same as the image as advertised (gotta cover yourself, right). It was not advertised as being 2nd generation and when I asked the seller I was told it was not compatible. I threw caution to the wind and gave it a try. It turned up a couple days later and worked a treat. The only difference between the one I bought and the one already on my tablet was that the new one had a camera 'hole' in the top left corner. I figured it might be for a light sensor or something though mine did not possess such sensor a guess there may have been a few incantations of the 'same' hardware version.
The images I have uploaded are not my own, rather pilfered from the internet, credit to the owner. I also must stress that I do not own a 1st generation device to confirm that this is the case for certain, so maybe someone who does own one could confirm.
Anyway, I hope that helps somebody out who is in the same position that I was a couple of weeks ago.
I can't find the power brick available on its own anywhere. I bought my Shield from the US and have been using a UK power adapter but now that adapter has broken and I would like to just buy a UK brick, or even just the interchangeable front plate.
You won't be able to, Nvidia have already said they don't sell replacement or spare power adapters for the Shield TV (see this thread), a quite remarkably stupid and ignorant policy in my opinion. They will, however, replace a faulty power adapter, and I've read at least one example of an individual not having to return the faulty one afterwards. Give it a go and get in touch with them.
EDIT -- On a side note, I bought my Shield from Amazon UK and it came with every type of adapter plate needed, including UK, Euro and US. I'm surprised your one wasn't similar.
That is really stupid, I want to use my shield sometimes during trips and my power supply is hidden in desktop, so taking it is pain in the ass. Maybe someone knows what kind of plug is used by nvidia? It would be enough to make new power supply, but I need name of the connector use and if it is possible to buy it.
edit: I no longer have my power brick for sale, I sold it last year.
Sent from my Pixel C using Tapatalk
If you ask nVidia customer support for a replacement they will give it to you for free.
You will be aksed for name/address/serial/place-and-date-of-purchase/model-number & a photo of the original box serial label.
They will accept 'I lost the reciept' and a completely BS place (Best Buy retail, WalMart, etc) and date of purchase, provided you have the rest of what they want.
dcacklam said:
If you ask nVidia customer support for a replacement they will give it to you for free.
You will be aksed for name/address/serial/place-and-date-of-purchase/model-number & a photo of the original box serial label.
They will accept 'I lost the reciept' and a completely BS place (Best Buy retail, WalMart, etc) and date of purchase, provided you have the rest of what they want.
Click to expand...
Click to collapse
I know this is an old thread, but I realized today that I was missing my supply and after hours of searching for one found this thread. I went to their site and opened a chat window and after providing exactly what you said they are sending me a new one for nothing. My reason was that I simply misplaced while housekeeping and could not find it anywhere! The lady I chatted with stated that I would probably have it within 4-5 days tops..... I hope that's true. I must have 50 5 and 12 volt supplies here, but as you well know there is nowhere that you can find that screwball power plug they use!
Thanks for the tip though....completely true!
Yep, my girlfriend was complaining about the high-pitched whine of our ShieldTV PSU, I got in touch with nVidia and they were very amenable and replaced it free of charge in less than 5 days. I didn't have to send back the old one. The new one is just as noisy unfortunately, but full marks for their customer service.
NVIDIA SHIELD TV Power Adapter Found
NVIDIA SHIELD TV Power Adapter OEM found on amazon and ebay someone is selling now, I bought one from amazon search for NVIDIA SHIELD TV Power Adapter
---------- Post added at 10:00 PM ---------- Previous post was at 09:56 PM ----------
Beefheart said:
You won't be able to, Nvidia have already said they don't sell replacement or spare power adapters for the Shield TV (see a quite remarkably stupid and ignorant policy in my opinion. They will, however, replace a faulty power adapter, and I've read at least one example of an individual not having to return the faulty one afterwards. Give it a go and get in touch with them.
EDIT -- On a side note, I bought my Shield from Amazon UK and it came with every type of adapter plate needed, including UK, Euro and US. I'm surprised your one wasn't similar.
Click to expand...
Click to collapse
NVIDIA SHIELD TV Power Adapter Found
NVIDIA SHIELD TV Power Adapter OEM found on amazon and ebay someone is selling now, I bought one from amazon search for NVIDIA SHIELD TV Power Adapter
Hi-DUTENGIN said:
NVIDIA SHIELD TV Power Adapter Found
NVIDIA SHIELD TV Power Adapter OEM found on amazon and ebay someone is selling now, I bought one from amazon search for NVIDIA SHIELD TV Power Adapter
Click to expand...
Click to collapse
You get 2 results from the search parameters you gave... neither of them is the power adapter for the Shield TV.
Nvidea shield power supply
I believe I have a brand new replacement being delivered today. Any takers?
Original or some other?
Kajman said:
Original or some other?
Click to expand...
Click to collapse
lol I have three
Kajman said:
Original or some other?
Click to expand...
Click to collapse
100% original from Nvidia themselves arrived yesterday.
Nvidia will send you one provided you send them a photo of your shield's serial. The claim will take a few days for approval, then once approved they'll fed ex it to ya. You can start the claim by speaking to an agent via chat.
d3adpool said:
Nvidia will send you one provided you send them a photo of your shield's serial. The claim will take a few days for approval, then once approved they'll fed ex it to ya. You can start the claim by speaking to an agent via chat.
Click to expand...
Click to collapse
I can confirm this. I have recently bought a unit without a power supply (I guess the previous owner lost it or burned it) and started the procedure with support over chat at Nvidia's site. Submitted all requested data via email (photo of serial included) and now I'm still waiting for approval (let's hope so). I'll report back as soon as I have some more information on the outcome.
guardiman said:
I can confirm this. I have recently bought a unit without a power supply (I guess the previous owner lost it or burned it) and started the procedure with support over chat at Nvidia's site. Submitted all requested data via email (photo of serial included) and now I'm still waiting for approval (let's hope so). I'll report back as soon as I have some more information on the outcome.
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Just received an NVIDIA RMA Shipment Information by email, so it's on its way.
Thank you for the information provided regarding this subject.
If you bought it second hand, how did you get the serial number? I just bought one off ebay without a power supply and no box. I wasn't aware the serial number is not on the device itself. They still want the original purchase receipt. Am I SOL?
ctalbot said:
If you bought it second hand, how did you get the serial number? I just bought one off ebay without a power supply and no box. I wasn't aware the serial number is not on the device itself. They still want the original purchase receipt. Am I SOL?
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Purchase receipt is not an issue, and they only asked for an invoice when I opened up a chat yesterday. I got an invoice from Amazon and uploaded that for them. Not sure if they actually would check the serial number. They might. Otherwise you could try a picture from another forum member.
I don't think you are SOL. They only do a cursory check, so you should be able to make this work one way or another.
EDIT: They shipped the replacement through FedEx the very next business day (4/2/18). It'll arrive on the 5th.
help me
fxbill said:
I know this is an old thread, but I realized today that I was missing my supply and after hours of searching for one found this thread. I went to their site and opened a chat window and after providing exactly what you said they are sending me a new one for nothing. My reason was that I simply misplaced while housekeeping and could not find it anywhere! The lady I chatted with stated that I would probably have it within 4-5 days tops..... I hope that's true. I must have 50 5 and 12 volt supplies here, but as you well know there is nowhere that you can find that screwball power plug they use!
Thanks for the tip though....completely true!
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can you give me a little more info about what you did? i am in the same boat and i am trying to figure it out.
Nvidia Shield is the Best. I just purchased a Shield and the next day the cats bit through the power supply cord . I was worried but contacted customer service chat . The agent was great and with in minutes of sending my picture of box and receipt they are sending me a new one . I did not have to make up an excuse just the truth. WOW