Related
hello. i have bought a desire few days ago. yesterday i notice a problem. i have search the internet but havent find anything similar.
when i press the power button to turn of the screen after i press it again to turn on my screen sometimes the screen turns green and i cant do anything.
this thing doesnt happens all the time. but is preaty annoying and i have to remove the battery.
does anybody have an idea what is the problem
I think it's a hardware failure. Best way is to contact HTC Support.
i am not sure if ita hardware problem. because i notice that moso of the time that this happens is when i lock my screen when an application is open.
nearxos said:
i am not sure if ita hardware problem. because i notice that moso of the time that this happens is when i lock my screen when an application is open.
Click to expand...
Click to collapse
I don't think you'll find that's an unusual thing to do! I do it all the time, and have never experienced the problem.
As has already been mentioned, chances are it is a problem with you particular device - especially since you haven't had it for long. However, it could be an app causing the problem, so I'd suggest a factory reset in the first place and see how it performs in a more "vanilla" state.
If it behaves itself, start adding your apps back in again, and hopefully you'll find one causing the problem.
Regards,
Dave
i have already did a factory reset a nothing change. i thing the problem is with the lock screen after i press the power button.. i install no lock now on my phone that disable the lock screen and seems to work ok now.
one thing i forgot to mention is that the problem apear after i did a factory reset.
if this was a hardware problem shouldn't be happening all the time?
i just send an email to htc and inform them with my problem.
nearxos said:
if this was a hardware problem shouldn't be happening all the time?
Click to expand...
Click to collapse
Turn it round the other way - if it was a software problem, it would be happening to everyone using the same ROM as you.
Regards,
Dave
yes i know that. but since i disable the lock screen. the problem dissapear.
Today I took my phone to the shop I bought it and after half an hour of trying to show to the guy there what's was the problem. He gave me a replacement.
-------------------------------------
Sent via the XDA Tapatalk App
I have the same problem
nearxos said:
yes i know that. but since i disable the lock screen. the problem dissapear.
Click to expand...
Click to collapse
Hello everybody, i'm fresh new.
Also on my htc desire I have this problem, if you are able to use the device, without see the screen content, you can also shut down the phone. I say shut down because the problem disappear if you stop the phone (or leave the battery) for some minute. it's like all the meroy needs to be lost.
I had this problems some months ago, I unistalled one-by-one the apps, and it worked, now I have installed (during the last 5 months) other apps, and from 3days ago it restarted with this problem.
Dextyle said:
Hello everybody, i'm fresh new.
Also on my htc desire I have this problem, if you are able to use the device, without see the screen content, you can also shut down the phone. I say shut down because the problem disappear if you stop the phone (or leave the battery) for some minute. it's like all the meroy needs to be lost.
I had this problems some months ago, I unistalled one-by-one the apps, and it worked, now I have installed (during the last 5 months) other apps, and from 3days ago it restarted with this problem.
Click to expand...
Click to collapse
Do the same procedure like before: uninstall apps until problem disappears.
MatDrOiD said:
Do the same procedure like before: uninstall apps until problem disappears.
Click to expand...
Click to collapse
I am doing but I'm not sure it's the best solution.
I think it is related to some apps, some software problem, but I removed almost all my apps.
I noticed also that if I press the lock/unlock button for some secs, the problem there isn't. But it happen again (most of the time) when I put the device on charge, without turn it off, then when it finished it's a little bit hot and the display doesn't work.
I think it's a problem of the lock button, not software.
what is the name of this app?
nearxos said:
i install no lock now on my phone that disable the lock screen and seems to work ok now.
Click to expand...
Click to collapse
what is the name of this app?
thanks
MatDrOiD said:
Do the same procedure like before: uninstall apps until problem disappears.
Click to expand...
Click to collapse
I think is a problem related to the memory of the phone. Because I don't have new apps on my Desire.
If I move all my apps on the SD Card, it never (almost) happen...but if some Widget, on the phone, starts in background..
when I push the bottom at the top...the display doesn't switch on.
nearxos said:
hello. i have bought a desire few days ago. yesterday i notice a problem. i have search the internet but havent find anything similar.
when i press the power button to turn of the screen after i press it again to turn on my screen sometimes the screen turns green and i cant do anything.
this thing doesnt happens all the time. but is preaty annoying and i have to remove the battery.
does anybody have an idea what is the problem
Click to expand...
Click to collapse
What version of android are you using? I personnaly only had that issue in htcs version of 2.1, and it only happened once in 2.2
I'm desperate
psycho693 said:
What version of android are you using? I personnaly only had that issue in htcs version of 2.1, and it only happened once in 2.2
Click to expand...
Click to collapse
I think I have the 2.2 and it happens always.
I try to delete most of apps tht I have, and it work for a while but after some hours..the display doesn't switch on.
I'va also delete files from the SD (I had only 400MB free).
I don't know How to fix it.
HELP ME PLEASE
If you are still under warranty, call htc.
screen problem
Hi just wondered if anyone else has had this problem bought a desire a few days ago seemed to work fine but it has begun to act a little strange from time to time. from time to time the touch screen will not work just locks up, also the screen goes crazy flipping from one screen to the next, came with android 2.2 but upgraded it to android 2.3 from the HTC official site using HTC sync thought this may stop it, it does not happen as often now but still does it have to turn the phone off then back on again for it to work, anyone got any ideas on this and how I may cure it Thanks for your time.
Nick
Hi, my Desire HD just automaticly turn on speaker everytime i call someone or recieved a all.
I did some searching and people say turn it off may help. I tried to turn it off (no fast boot) remove the battery, and it still turn on auto speaker
I also realized that sometimes when i turn it on, carpanel automaticly launch. So this might be some problem with carpanel. I turned off the auto option in "dock" section of the setting. Still doesnt change anything
I think the proximity sensor have problems. So i tried some test with it. It's still fine
Can someone help me with this? i even tried hard reseting my phone, it doesnt help
What rom are you using? I had the same problem once, reflashing fixed it.
Sent from my Leedroid powered pocketsized supercomputer using XDA App
I'm using stock ROM , when turn on it says the branding is SFR something. I havent rooted my phone or install any other ROM ever
Well then you could try recalibrating the g-sensor from settings -> display.
Sent from my Leedroid powered pocketsized supercomputer using XDA App
You may have flip for speaker switched on. Go to Settings>Sound and then under Incoming Calls uncheck the option for Flip for Speaker.
abhishekagrawal said:
You may have flip for speaker switched on. Go to Settings>Sound and then under Incoming Calls uncheck the option for Flip for Speaker.
Click to expand...
Click to collapse
That was what I was aiming for. The g-sensor thinks the phone is upside down when in fact it isn't, recalibrating should fix this.
mrhahn98 said:
I'm using stock ROM , when turn on it says the branding is SFR something. I havent rooted my phone or install any other ROM ever
Click to expand...
Click to collapse
ok try this my friend, take battery out, sim out and sd card out, wait a few minutes thn put everything back together and power on the phone, should solve the problem, all the best.
Sent from my Desire HD using XDA App
Hi all. thanks you so much for the support.
I've tried all the above, like turn off carmode, turn off flip for speaker...etc. take out the battery, sim card, sd card. It's still the same. After some digging, i found a topic about this on the DHD forum. They said it was an USB problem. i tried to plug it in to the USB and wiggle it a little bit and carmode/speaker auto turn on and off time to time. I was about to give up and when i'm on my way to return it. It suddenly come back to normal, no problem, tested with the USB cord. This is so weird !!!!! but i'm glad that it's gone away
mrhahn98 said:
Hi all. thanks you so much for the support.
I've tried all the above, like turn off carmode, turn off flip for speaker...etc. take out the battery, sim card, sd card. It's still the same. After some digging, i found a topic about this on the DHD forum. They said it was an USB problem. i tried to plug it in to the USB and wiggle it a little bit and carmode/speaker auto turn on and off time to time. I was about to give up and when i'm on my way to return it. It suddenly come back to normal, no problem, tested with the USB cord. This is so weird !!!!! but i'm glad that it's gone away
Click to expand...
Click to collapse
My other half had exactly the same thing on her Desire, turns out it was dirt/ fluff in the USB socket!
I have the same problem with my DHD, since I don't have the warranty for my set, is there a way around it. Like some sort of app which turns the speakers off when u make or recieve the call. That can make my life easier.
This problem started with my phone too..I tried all above such as changing rom,usb trick,sim+battery+sd remove,calibrating g-sensor ...Only thing i did not try is changing radio..If it wouldnt help me ,i dont know what to do since i dont have a warranty too..Its really annoying..
DHD speaker selfactivating
Those problems /carmode and speaker selfactivating/ started shortly after OTA 2.3 update.I honestly don't remember how I've managed the carmode issue,but initially I was able to solve the speaker selfactivating by pulling out the headphones' plug during a phone call.That did it for a once or twice,as the result lasted for a day or two.After reading the tricks suggested above I tried them with no success until pulling out the phone end of the usb during a phone call while connected to the pc in debug mode.So far I've made a few calls and it looks OK.
I don't want to scary you, but when I had the same problem I found only one solution which works- restore to factory settings... Its a pity...
Hi ,
I have the same problem on my Desire Z. I have had the phone for more then 6 months.
I was running stock: - no problem !
I was running Virtuous Sense 1.0.1 for about 3 months: - no problem !
Yesterday I got this: it auto turns on the loud speaker when I answer or dial.
Flip for speaker is turned off, G-Sensor is calibrated !
I have updated to Virtuous Sense 1.0.2 : same problem !
I have wiped off everything and flashed Virtuous Unity 1.24.0 : TWICE !
Same problem
Sorry for posting under DHD, I did not want to open a new topic on DZ forum , but I will if I must, this is driving me crazy !
I have solved this after wiping all data and flashing the rom again (3rd try !
I told it, there is only one solution- restoring factory settings...
same problem without OTA
Got the same problem since 2 weeks without having done any changes at all to my DHD (still on 1.72.405.3)
+ Car panel starts randomly when connected to USB for charging
+ Phone speaker always on regardless what I tried before
So, I really do not think this is a rom related issue but more a "aging" problem like the GPS connectivity.
Anybody any idea, why the USB plug should be respobsible for this strange behaviour?
I'm not sure this is a USB related issue. It may be the audio jack. My problems started after unplugging the headphones while listening music, to answer the phone.
same problem here ...
My phone also started having the same problem since today morning!
EDIT: So I tried to remove battery, then cleaned the micro-usb port and the headphone port and the issue seems to have disappeared atleast for now. Don't want to do a factory reset as have too much data and apps on phone.
EDIT 2: So as it turns out it was Go SMS Pro problem that was causing the issue since its update 2 days back. The developer has released a new version in Market now claiming to solve the issue.
Anyways whatever issue it is hope it does not return.
Having an issue with my htc desire (it has a stock desire rom)
Basically when my phone goes to sleep the screen remains blank and I cannot seem to get the screen active
when I try to wake up the device as per norm the buttons light up however the screen remains blank..
the phone still seems functional (volume works, etc) however it does not respond to being 'woken up'
I have have done all sorts to try and resolve the problem, this includes checking sd card for errors, resetting phone.
Im a loss to what could be causing this, the phone is a right pain to use now, I go on a call and then screen dims but never recovers, however can still continue with the call.
I have to pull out the battery and restart the phone to have the screen 'wake'
I have looked at these threads of people with similar issues but no one has put up a solution.
http://forum.xda-developers.com/showthread.php?t=980022
http://forum.xda-developers.com/showthread.php?t=892100
Tried testing the sd card for errors still have the problem.
Different SD card still have the problem
I tested it with the sd card removed and still have the same problem.
In airplane mode I still have the problem
With different sim I still have the problem
Tried two new roms, still have the problem (previous to this I had not changed roms in months).
Any ideas? How did other people fix this?
Strangely though after leaving it overnight it woke once the first time this morning. Now back to not waking.
Please help
hi,
another desire owner wrote the same issue on the QA forum...
seen a revealant linked posted by a member...
http://forum.xda-developers.com/showthread.php?t=892100
at first sight seems to be a sd card issue... also have a look on sdfix thread
http://forum.xda-developers.com/showthread.php?t=1010807
happens to me but just once, i just pull out the battery.
looking forward about sd card tweeking
hope this help
As I said it happens whether or not there is an SD card in the phone. And with different SD cards so I do not see how it could be an SD card problem.
Fixed it now. I took it apart then put it back together.
marioxmario said:
Fixed it now. I took it apart then put it back together.
Click to expand...
Click to collapse
I have similar problem here...
Our case is that we can't wake a phone after deep sleep..Touch screen is just not responding. We can see a caller (when somebody is calling) and screen but touch screen is not responding.
After we lock it and unlock it again via Power button, all is just fine...
We caused that by disassembling and assembling the Phone..There was some dust behind digitizer, so we had to clean it...
There must be some strange thing that is not behaving as it should when U proceed
to disassembling and assembling..
So Guys out there...be carefully and think twice before you make decision to disassemble your Desire...
See my reply in another thread.
Stamgastje said:
See my reply in another thread.
Click to expand...
Click to collapse
I realize now that problem that you had, has nothing to do with mine, because I have this issue, with or without Sim card..
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
have you tried starting in bootloader and factory resetting?
glukosio said:
try to reboot pressing power button for 10 seconds, if it'll not work, it can be hardware problem, as i understood you haven't unlocked it, so you can send it to htc and they will repair it, or if you can, you can change it by yourself,
Click to expand...
Click to collapse
Yeah I tried to reset the phone, ai first it worked. But when I turn the screen off and doesn't use it for a few minutes, the problem is back again, It's really odd, I have heard about lots of HOX Screen problem but I haven't seen this one before
So the screen works in bootloader?
maxilick said:
So the screen works in bootloader?
Click to expand...
Click to collapse
Sometimes it does, sometimes it doesn't. Really weird, it feels like the phone has woke up but the display still "think" that it still in standby mode
Hardware fault for sure.
Same Problem
Hey, ive been using my international HTC One X for about two months too now and there have been no problems. ever since the update to 4.0.3 ive been facing exactly the same problem. The screen does not turn on a lot of the time but the touch is active. Have you found any solution to it?
It would be great if you could help me out.
Thanks
mr1029x said:
I have been using the HOX for over 2 months now but this morning my phone display suddenly doesn't turn on even the backlight key still on and touchscreen still work ( when I sweep my finger up the unlock sound still play, and I can even adjust the volume of the phone, etc... ) I have no ideas if this is a software or hardware problem and how to solve it, I'm still on Stock Rom, Stock Kernel,... Please help me
Click to expand...
Click to collapse
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
JacoA said:
I have the same problem now. Using it completely stock, the screen doesn't turn on. Well.... Except for the times I visit the Vodafone shop to get it fixed....
Their first reaction was a defect in the screen, so they ordered a new one. I brought it yesterday again and it is now in for repair.
I don't know if this will solve the problem. How did they fix yours?
Sent from my HTC One S using xda app-developers app
Click to expand...
Click to collapse
I can't believe it...
I get my HOX fixed last week and I worked normally again. But after 2-3 days, the problem is back again. I contact HTC and they said they even replaced my MOTHERBOARD and Screen. Wtf is happening???
،،
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Lol, exactly the issue I had recently had with mine. Sent it backto htc, let's see what they would do about it.
Sent from my HTC Sensation 4G using Tapatalk 2
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
mhulsegge said:
My colleque has the same issue with his One X.
It started with suddenly everything on his screen looking "zoomed in", so everything double size, looking ugly as a mofo, and not usable. After locking the sceen and unlocking again, it was fine.
Monday suddenly also screen didn't want to turn on anymore. Did the hard reboot for him, and it worked again... Untill he locked his screen and wanted to unlock, same issue.
Also, that time when doing the hard reboot, screen didn't turn on at all. Did another one, and worked again.
He's now sent it in for repair, this definately sounds like ahrdware issue, even full reset through bootloader didn't help.
Click to expand...
Click to collapse
Yup, exactly the same problem I'm having, I sent it to HTC, they said they fixed it by replacing the motherboard, but now it is happening again, I will have to send to HTC again.
This just happened to my phone... Has anyone else solved it? Is reset and flashing RUU the solution?
mr.dj26 said:
hey guys
I had this problem a month ago, i know its frustrating.
anyway the only solution is factory rest from boot loader and flash RUU (worked for me)
the first time i had it, i did a factory reset, all my pics music were gone, phone went back to normal( stock, locked)
after a day the problem appeared again, second rest.
flashed RUU and the problem is gone. thanks god i have been using my HOX about a month science that problem and every thing is working great.
im sure its a software issue and I recommend every one to back up their files(pics,music)
just flash RUU and good luck
Click to expand...
Click to collapse
I have the same problem right now.
It started last week when I was using Flipboard and suddenly everything started zooming in and stuff (same as mhulsegge above). It was resolved by locking my screen and unlocking it.
Last night, i've been getting the black screen when I try to unlock my phone. The touchscreen still works but the screen is just blank. It turns on if I keep locking and unlocking, but it's getting annoying.
My phone is an international One X (duh) bought in Hong Kong and I'm currently living in Canada so it would not be possible to send it back for repairs. Plus my phone is rooted and I am currently using the latest MIUI ROM (2.9.21). I have been using an app called "Sleep" which tracks your sleeping patterns. It requires you to place your screen face down on your bed when you sleep and the accelerometer will track your sleeping patterns and wake you up at the most optimal time. I assume that for the accelerometer to work the screen has to be on, so I am wondering if this can be a screen malfunction (overheat or overuse) problem since the screen has been on for so long (every night when i sleep for around a month).
Since sending it back is out of the question for me because of where I am living right now and I have voided my warranty, I am downloading other ROMs as we speak and seeing if it is a problem with my ROM. I will keep you guys posted.
-edit- I have tried factory reset and reinstalling my ROM (with a full wipe). Still doesn't work.
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
nicke666 said:
It´s probably not your rom since I use CM10 hand have the same problem and others have even been running stock and had this problem. The only one who seems to have solved this (at least in this thread) flashed RUU, so guess I´ll go try that now...
Would be great to hear if anyone else has solved it, and how!
edit: This has to be a hardware problem, if I push on the screen it starts working! Its like something is loose, and when i press on the screen it gets connected again.
Click to expand...
Click to collapse
Good tip, but I tried a gentle two-fingered push (zoom pinch) and the backlight turned itself on with very little pressure, certainly not enough to flex the screen. I believe that it is a state issue related to zoom, but will try again and report if the issue returns.
Screen black after replacement lcd display unit
Hi,
My HOX touchscreen was broken, the touch and everything was still working. I ordered a replacement lcd display Unit and replaced the complete display and touch. After replacement the screen is completely black but the phone still works. The touch buttons on the bottom still work and i can use the volume buttons. I replaced the lcd display unit very carefully and i am sure nothing is broken etc. So the touch is working but the screen is black. I tried 2 display units and both show me a black screen.
Does anyone know how to solve this problem? Did i forget to do something during the replacement?
Please, i need some help with this issue.
OneX has too much issue with Screen . WTF with HTC?
Here's the video of my problem guys.
https://www.youtube.com/watch?v=i2DOknf_SJY&feature=youtu.be
Screen and the capacitive buttons isn't responding to touch although the screen is active and working. This always happens every 10 minutes. Really need your help guys.
What do you think is the problem? Is this a faulty Zenfone 2? This is not rooted. Using Stock ROM with latest update. I'm currently doing a factory reset. Will update later. Thanks
I had a problem with my phone not waking up, had to get a replacement.. so far the new one is flawless.
Sent from my ASUS_Z00AD using Tapatalk
I got the same problem as you, seems to be something you downloaded. I did a factory reset through the settings and it got rid of the problem.
Ty.
lostbuddy1 said:
I got the same problem as you, seems to be something you downloaded. I did a factory reset through the settings and it got rid of the problem.
Click to expand...
Click to collapse
Hopefully. I tried factory resetting the phone. Screen is not being unresponsive so far.
If problem continues, recommend performing a hardware reset including wipe cache partition. For hardware reset/wipe cache partition instructions please see the following: http://www.asus.com/us/support/FAQ/1011956/
Sincerely
ASUS_USA
Asus_USA said:
If problem continues, recommend performing a hardware reset including wipe cache partition. For hardware reset/wipe cache partition instructions please see the following: http://www.asus.com/us/support/FAQ/1011956/
Sincerely
ASUS_USA
Click to expand...
Click to collapse
I got this solved. It seems there is an error on the sim 2 tray.. The screen being unresponsive only happens if there's a text from sim 2 or a call from sim 2. Its not always happening but its really annoying if it happens since you have to wait for minutes in order for the screen to work again or you have to turn phone off. Now I only use sim 1 tray and never experienced the problem anymore.
This looks like a software bug as many users are complaining about this in asus zentalk forums.
rainversion13 said:
I got this solved. It seems there is an error on the sim 2 tray.. The screen being unresponsive only happens if there's a text from sim 2 or a call from sim 2. Its not always happening but its really annoying if it happens since you have to wait for minutes in order for the screen to work again or you have to turn phone off. Now I only use sim 1 tray and never experienced the problem anymore.
This looks like a software bug as many users are complaining about this in asus zentalk forums.
Click to expand...
Click to collapse
that's strange
Touch freezing while receiving call from sim2
during I receive calls on SIM 2, the touch screen becomes non responsive for some time. It recovers after sometime. already 4 update gone still ASUS team unable to solve this problem,I also email 2 times regarding this issue no response from ASUS,this is fundamental feature of phone ,ASUS team give first priority to solve this issue ASAP
Build no-MR7-LRX21V.WW_ASUS_Z00A-2.19.40.22_201150627_5104_USER044030427_201501060109
Touch panel version-5446_0X81_0Xba
rainversion13 said:
Hopefully. I tried factory resetting the phone. Screen is not being unresponsive so far.
Click to expand...
Click to collapse
Hello. I'm currently having the same problem with my zenfone 2, but I don't understand... how do you 'factory reset' the phone?
And is there any other way to fix this problem other than resetting the phone?
Read #6 post, even factory resetting could not solve the unresponsive touch screen issue. If you want no screen issues, dont use the sim 2. Try setting your mind that zenphone only uses 1 sim. Haha. Only use sim 1. You'll have no problem on unresponsive screen everytime there's a call or message coming from sim 2. Asus has yet to release a software fix for this as many are encountering this problem
rainversion13 said:
Hopefully. I tried factory resetting the phone. Screen is not being unresponsive so far.
Click to expand...
Click to collapse
rainversion13 said:
Read #6 post, even factory resetting could not solve the unresponsive touch screen issue. If you want no screen issues, dont use the sim 2. Try setting your mind that zenphone only uses 1 sim. Haha. Only use sim 1. You'll have no problem on unresponsive screen everytime there's a call or message coming from sim 2. Asus has yet to release a software fix for this as many are encountering this problem
Click to expand...
Click to collapse
I hope Asus fixes this problem real soon.
So, so far there is really no way to fix this yet? Because anyway, I'm not even using sim 2. Now what do I do...
I am also facing screen freezing issue due to SIM2 in my Zenfone2. I did a factory reset and the problem still persists. Is it that the phone is not suitable for dual SIM. Either it unfreezes after a min or so I had to hard boot it since the restart option on touch screen is not working. Phone per say is never frozen except the screen.
Can anyone suggest a solution on this forum
Touch freez issue on incoming call on sim 2
Having the same touch freez issue since i changed my sim 2...
Temporarily i am using zenmotion "hands up" feature to pick calls....
Waiting for asus to resolve the issue...
Touch freez issue
accidentally my screen got cracked, so i replaced the display. Now no more touch freez...
I think its a hardware related issue....
cm
This only happens to me with CM (12 and 13), not using SIM2 is not an option for me, so I'm stuck with stock rom.
I had this problem with the Asus Zenfone 2 View Flip cover. I removed the cover and the problem didn't repeat. So suspect something with the View Flip Cover app which causes the screen to freeze.
I'm having Ghost touch issues and screen becoming unresponsive before the ghost touches start to occur. I'm pretty sure that this is a hardware issue.. I've been able to fix the problem by turning off the phone and tossing it into the freezer for a few hours.
I'm going to re-flash stock rom and RMA and hope they actually fix the issue since it's intermittent.
I returned the phone for RMA last Friday and got it it back today.
I gave a detailed description of the issue on the rma form and they replaced the screen and so far it looks good. (I can tell it was swapped since some cosmetic damage on the lcd plastic bezel is gone)
Guess I'll give it a few days of normal usage to be 100% certain,but so far I can notice some touch response is better than the old screen too.
On a custom recovery / unlocked bootloader note (unofficial method)
Fortunately flashing back to stock was good enough and they didn't just send the phone back as an excuse.
I'm actually super impressed with the Asus rma process, and reckon the bad digitizers are a widespread and known issue since they replaced the screen so quickly and without hassle.
I'll definitely keep Asus as my hardware provider when I upgrade to my next phone and tablet!
guys.. i need help
i was using my phone..then it hanged..I cant use it anymore..the screen is still active..displaying the screen where it hanged...but its unresponsive..I cant do a thing....the power button is not working either..I cant even turn off my phone..and because we cant remove the battery on zenfone 2...how can turn it off?
pls help fast.
I am also facing the same problem from last two weeks after upgrading the phone to latest firmware update. I tried factory reset, cleared cache bit nothing worked. In case the screen is not responsive then I have to switch of the screen by physical button at top to unnlock sometimes I do this 2 or 3 times to get the phone working again.
And I am only using one SIM