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Hello,
I have been having this issue for over a week now, I can't download any apps. I am on ICS 4.0.4 which I received through official Google update. The problem did start after the update. Attached is a screenshot of the error I receive when attempting to download Angry Birds Space. It says
"Angry Birds Space" could not be downloaded due to an error. (921)
I have Googled the error and people have suggested that clearing 'Google Services Framework' and 'Google Play' data + cache then restarting has resolved the issue for them. I have tried this many times to no avail. Others are saying that the error is at Google's side and should rectify itself, but a week with the error is excessive.
I am newish to Android and am not looking to flash a custom ROM at the moment. But if that's what needs to be done then I will give it a shot. I'm just not sure if that would even fix the issue.
Please help!
This problem happened to me too right after updating to 4.0.4. (stock).
I am sure it's on Google's side because I resolved mine through contacting Google support with detailed description of my problem. They said they recently had some problems causing this to happen and they resolved it remotely. Now I am able to update/download with no problems at all.
cipheruin said:
Ths problem happened to me too right after updating to 4.0.4. (Stock).
I am sure it's on Google's side because I resolved mine through contacting Google support with detailed description of my problem. They said they recently had some problems causing this to happen and they resolved it remotely. Now I am able to update/download with no problems at all.
Click to expand...
Click to collapse
Alright, do you happen to have the URL to Google Support?
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
gokpog said:
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
Click to expand...
Click to collapse
That did it! I can now download apps again! Thank you very much.
I'm not really sure if this works for everybody but adding a second gmail account solved the issue for me.
Try reinstalling the Google play store apk. I'll shoot you the latest if you need it
Sent from my i9250 [GSM) Galaxy Nexus
Not only 4.04
I'm on stock 4.02 and I have the same problem - error 921 during updating, so I can't update anything That's Google Play problem, I suppose.
gokpog said:
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
Click to expand...
Click to collapse
+1 but also before deleting and re-adding your gmail account also clear data and cache from googleservicesframework.apk
I've had this problem 2-3 times before, you just clear data and cache for Google Play and for Google Services Framework, reboot and you should be good to go. I've never needed to remove and re-add my google account
jericho7 said:
I've had this problem 2-3 times before, you just clear data and cache for Google Play and for Google Services Framework, reboot and you should be good to go. I've never needed to remove and re-add my google account
Click to expand...
Click to collapse
sometime it wasn't enough and re-adding your gmail account solved it ... i think i has to do with the automatic downloading of apps when your first flash a new rom (after a complete wipe)
Worked, thanks very much!
I had google wallet working on my t-mo S3 by modifying the build prop with root explorer, and did a patch on my frosty JB rom. Then had a problem with the rom so I did a full wipe without having a chance to reset my google wallet. Now after flashing a ROM, I can not have google wallet working any more. Tried everything under the sun and I can not add my account anymore. Google wallet app can be opened but cannot add gmail account. Did a lot of searching but so far nothing seems to work. In my google account the mobile wallet device is shown as deactivated. No button to reactivate. Even tried flashing different ROMs. Any one had this problem? Help please...
kusgan said:
I had google wallet working on my t-mo S3 by modifying the build prop with root explorer, and did a patch on my frosty JB rom. Then had a problem with the rom so I did a full wipe without having a chance to reset my google wallet. Now after flashing a ROM, I can not have google wallet working any more. Tried everything under the sun and I can not add my account anymore. Google wallet app can be opened but cannot add gmail account. Did a lot of searching but so far nothing seems to work. In my google account the mobile wallet device is shown as deactivated. No button to reactivate. Even tried flashing different ROMs. Any one had this problem? Help please...
Click to expand...
Click to collapse
If you have a nanadroid back up of your previous rom where your google wallet was working, restore it reset google wallet and then it should work.
if you didn't then i don't think you will be able to get it working again.
Yes before flashing another ROM you MUST reset Google wallet I made the same mistake. I think you can reset it on their website or through the play store I think.
Sent from my SGH-T999 using Tapatalk 2
elesbb said:
Yes before flashing another ROM you MUST reset Google wallet I made the same mistake. I think you can reset it on their website or through the play store I think.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I've flashed ROMs without wiping twice but both times its worked and NFC has not broken. But you can also wipe from computer
Sent from my Rooted Gameboy
Hi, I have all the latest installations of the SkyNote 8.2 and Google Wallet installed according to instructions. But, it produces an error when I launch it...states: "Device Not Ready - Wallet is unable to proceed until this device is fully initialized. Make sure the device has network access and try rebooting if the problem persists" I have rebooted the device several times, and it has working network access ( tried both cell network and wifi ). Please help let me know what I can do to fix this issue. What do I need to do to fix this?
i figured it out
monsruzo said:
Hi, I have all the latest installations of the SkyNote 8.2 and Google Wallet installed according to instructions. But, it produces an error when I launch it...states: "Device Not Ready - Wallet is unable to proceed until this device is fully initialized. Make sure the device has network access and try rebooting if the problem persists" I have rebooted the device several times, and it has working network access ( tried both cell network and wifi ). Please help let me know what I can do to fix this issue. What do I need to do to fix this?
Click to expand...
Click to collapse
i figured it out, i had to go into android os after installing the first skynote google wallet piece, set up my google wallet account....then, reboot into recovery to load the second google wallet piece for skynote rom, and then everything was fine and tested google wallet to be good.
:good:
Similar problem
monsruzo said:
i figured it out, i had to go into android os after installing the first skynote google wallet piece, set up my google wallet account....then, reboot into recovery to load the second google wallet piece for skynote rom, and then everything was fine and tested google wallet to be good.
:good:
Click to expand...
Click to collapse
Hey dude. i have the exact same issue. I have already loaded the finalizing, and restore everything through titanium backup. my google account is fully associated with the phone. Do i need to fully reflash the ROM, or just do the wallet remove flash, then start with step one of google wallet?
douglastheduke said:
Hey dude. i have the exact same issue. I have already loaded the finalizing, and restore everything through titanium backup. my google account is fully associated with the phone. Do i need to fully reflash the ROM, or just do the wallet remove flash, then start with step one of google wallet?
Click to expand...
Click to collapse
I had to fully reflash. Just in case anyone sees this in the future while searching for answers to Wallet issues.
I recently updated my Galaxy Nexus ROM to Paranoid android based on 4.2. I noticed a few issues...
After upgrading I stopped getting Facebook notifications.
DashClock widget is showing up as incapable in the Play Store.
I can no longer get play store apps pushed to the device through a browser.
I can't sign in to Google Plus. My google account shows sync errors (everything but Google Plus is syncing).
I tried a factory reset because I suspected Titanium Backup might have caused problems. I tried using the Google stock ROM (4.2.1). Nothing fixed it. Note that I didn't have issues with previous versions of Paranoid Android. I have done some googling and forum searching to no avail. Help is appreciated, thanks.
I do presume you've wiped all caches through twrp or cwm?
If not, then do so and reinstall the ROM again.
Helpful advice: when upgrading, unless you absolutely MUST, don't restore apps or data with TB. Many users reported instability issues after doing so. Always download fresh apps from the play store
iLeopard said:
I do presume you've wiped all caches through twrp or cwm?
If not, then do so and reinstall the ROM again.
Helpful advice: when upgrading, unless you absolutely MUST, don't restore apps or data with TB. Many users reported instability issues after doing so. Always download fresh apps from the play store
Click to expand...
Click to collapse
Yes, I wiped all Caches before upgrading. I will try again without restoring.
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
I suggest to flash a factory image, may be, there is something destroyed in the firmware ...
Just wondering....
EngChi said:
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
Click to expand...
Click to collapse
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
weezlerox said:
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
Click to expand...
Click to collapse
It is both
a) Google Play Services require an update (which refuses to install)
b) com.google.android.keep (Google Keep) requires an update (otherwise not letting to open -" This app won't run unless you update Google Play Services"). when trying to update it takes you to the same screen for Google Play Services update which fails.
If it helps, the store shows me 4.0.34 section under "What's new" which I think is not the latest Google Play Services apk
Thank you
tried both...
Pandae said:
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
Click to expand...
Click to collapse
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
How about this?
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
weezlerox said:
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
Click to expand...
Click to collapse
I tried that too.. with noresults - may be not doing it right.
Used Wugs Nexus Root Toolkit (which I find to be excellent along with instructions) and tried to use ES file explorer to manually copy/load apk - no success.
thank you for trying to help
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
At this point I'd make backups and flash a new ROM (stock or custom LTE). Something's been corrupted that isn't easily fixable, and you'll save time in the end by starting over from scratch.
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
removed google+ from my account, solved.
weezlerox said:
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
Click to expand...
Click to collapse
for all its worth, I solved it by reflushing factory image and removing google plus entry from my google account. no issues now. thanks to all who helped!
If that is what worked, I am glad you have a working solution I can't take any credit for suggesting what you had probably tried anyway.....
Sent from my LG-P880 using Tapatalk
fix for google play services not updating
Simply had to run the update from
the play store on the web
and click on installed, choose device and click install... voila
this pushed the update to the phone and the update happens :laugh: