hi all,
i am having trouble setting up Microsoft exchange of my school on s3. it just keep giving error that password or username is incorrect. even though i have the mail open on my laptop. am running cm10 9-05 nightly. i never had this problem on my dinc....any suggestion
iforge said:
hi all,
i am having trouble setting up Microsoft exchange of my school on s3. it just keep giving error that password or username is incorrect. even though i have the mail open on my laptop. am running cm10 9-05 nightly. i never had this problem on my dinc....any suggestion
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Try setting it up while ur on ATT data and not in WiFi.
Sent from my SAMSUNG-SGH-I747 using xda premium
bbgt2 said:
Try setting it up while ur on ATT data and not in WiFi.
Sent from my SAMSUNG-SGH-I747 using xda premium
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i just tried it and still the same error username or password incorrect !! is it because i have easy battery saver runnin in behind ???
I doubt the battery app is causing it. The only problem I had with exchange is that Comcast sometimes did not like my exchange servers.
Sent from my SAMSUNG-SGH-I747 using xda premium
Is your school using Google apps?
Sent from my Galaxy Nexus using Tapatalk 2
bimmerd00d said:
Is your school using Google apps?
Sent from my Galaxy Nexus using Tapatalk 2
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mmm not really sure but will make sure go to them....thnks
On my exchange account, using the AOSP stock email app, I had to change the port from 440 to 80 for it to connect.
Sent from my SGS III
Swiftks said:
On my exchange account, using the AOSP stock email app, I had to change the port from 440 to 80 for it to connect.
Sent from my SGS III
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hmmm yeh i was also wondering about port no. also cuz in my dinc i had 143 as port no. though i was using imap( does that matter ) but on my cm10 09-06 it shows 443... anyways, i would make sure visit the tech service desk today
are you makin sure you set what ever the server name is as well. sometimes it doesnt auto find the server and that could cause it like mine is mail.*****.com
drksilenc said:
are you makin sure you set what ever the server name is as well. sometimes it doesnt auto find the server and that could cause it like mine is mail.*****.com
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yea i put everything as it was suggested by our school; how to setup on Android phone.....somehow it just keep saying username or password incorrect
try manual setup with domain\username
iforge said:
.....somehow it just keep saying username or password incorrect
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You might need manual setup. See if you need to use the domain\username, password and then your mail.schooldomain.com server details.
you can also check the ActiveSync setup by going to - https://www.testexchangeconnectivity.com/
if his school is giving him android directions then as is deff setup. now what you say about the domain\ is very possible but i doubt it because i am using the same rom as him and administrate an exchange 2010 server which has more security reqs as far as stuff like that goes so other than a mistyped key idk what the problem for him could be unless they are requiring caps in username.
My guess would be that you're using server/username as opposed to server\username. Again, only a guess.
Sent from my SGH-I747M using xda premium
Well am back from the tech service desk and they also they don't have any answers no wonder he just keep saying "that's how I set up on my sheep" huh... Disappointed....
Sent from my SAMSUNG-SGH-I747 cm10 09/07 using xda app-developers app
What about ssl? Do you have that checked? If your school requires it and you don't have it checked you might get that error.
bugsy said:
What about ssl? Do you have that checked? If your school requires it and you don't have it checked you might get that error.
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yeah i have checked it ...
I recently set up my S3 to access my company's Exchange server. I also had a hard time setting it up initially and had to do a manual setup.
Since you are getting both a username and password error first make sure that you are using the right exchange server address.
For me it is something like
exch2010.servername.com .
Next you should make sure that your user name is preceded by your domain name. In my case my server name and domain name are the same.
So it should look something like.
domain\username
Hope this helps.
Sent from my SGH-I747M using xda app-developers app
uglyren said:
I recently set up my S3 to access my company's Exchange server. I also had a hard time setting it up initially and had to do a manual setup.
Since you are getting both a username and password error first make sure that you are using the right exchange server address.
For me it is something like
exch2010.servername.com .
Next you should make sure that your user name is preceded by your domain name. In my case my server name and domain name are the same.
So it should look something like.
domain\username
Hope this helps.
Sent from my SGH-I747M using xda app-developers app
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Just to add on here. My server name and domain name are also the same however the trick that works for me is that i cannot put in my domain name prior to my username, if i do it will fail to connect. I do have to input the backslash prior to my username though or again it will fail to connect. Also is your IT dept using a security policy on the server side to control mobile device access to Activesync? I know from my own experience that if you use a security policy to prevent unprovisioned devices from accessing the Activesync account the user will see an "incorrect password error repeatedly, at least on some phones like the iPhone for instance.
Domain\Username
*leave blank*\[email protected]
TwoOneOh! said:
Just to add on here. My server name and domain name are also the same however the trick that works for me is that i cannot put in my domain name prior to my username, if i do it will fail to connect. I do have to input the backslash prior to my username though or again it will fail to connect. Also is your IT dept using a security policy on the server side to control mobile device access to Activesync? I know from my own experience that if you use a security policy to prevent unprovisioned devices from accessing the Activesync account the user will see an "incorrect password error repeatedly, at least on some phones like the iPhone for instance.
Domain\Username
*leave blank*\[email protected]
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is there anyway where i can download the ssl library ? i guess its something to do with it ... i give up trying on exchange, trying out on IMAP..but still gives error saying Can't safely connect to server.(javax.net.ssl.SSLProtocolException: SSL handshake aborted: ssl=0x5c057350. Failure in SSL libary, usally a protocol error. error:140770FC
thnks
there has been a lot of good feedback and suggestion to resolving this issue ... and if none of this advice is working still... i'd nandroid (back it up), wipe it all, and go stock. after that if you're still having an issue then possibly their setup is not working
Related
I am trying to set up an Evo for one of the managers at my company
I used all the same settings (other than login/pass obviously) as the settings for my Evo to connect to my work account....
Here's the problem I am having.
I am trying to set it up as a POP account. But it always comes back saying that it had a problem connecting.
On the email server side (I am also the network admin) I can see that the phone is trying to connect, but it never sends the login credentials.
From this phone, I tell it to update and the email server displays the IP address and "Logging On" and just sticks there until it times out.
On MY Evo (same settings in email client) the server displays "Logging On" for approx 1 second, then displays my login.
This tells me that it is a problem with the new Evo, and not server configuration.
The only difference I can find is that my Evo, and one other Evo that are currently working correctly are Hardware Version 0003, where the one that is giving me problems is Hardware Version 0004.
From everything I have read, the only difference betwwen the 0003 and the 0004 is the camera.
Has anyone else experienced this? This phone is for the VP of Operations so my ass is kinda on the line here.
Sorry if this post seems a little scatterbrained, but thats just how my head is working right now because of this situation.
Can you login with his account on your phone?
Have you tried your account on his phone?
I highly doubt this is a phone problem.
Is wifi on? I know its a dumb question but as weird as it sounds when wifi is on the email app gets angry.
Sent from my PC36100 using XDA Premium App
saw an app called k9 in the market for mail. Might wanna check it out. Sorry I couldn't help more. If anything I bumped this thread for ya.
There is a mail app called Spider Mail I believe that works well. I had a problem with my student e-mail account and for some reason that bypassed it.
The above steps sound reasonable to try.
However, reason for my posting is, what is the justification for going POP over imap? Or do you intend on leaving the messages on the server?
As for K9, it's one of the better more robust email clients for android. Updates are released at least once a week on their google development site. My experience with it is strictly in an imap environment. It works exceptionally well in this config. Can't comment on its pop implementation.
His login works from mine.
No accounts work from his.
Wifi off for initial configuration. Have to make sure it resolves the address correctly over mobile connection instead of caching how the mail server address resolves within my network.
Messages will remain on server, pop3 is fine (and is the configuration that is working on my evo)
I want to retain the stock mail app, makes support easier if everyone is set up the same.
Thanks for all the responses. I'm thinking a factory reset may be in order.
You could try installing alogcat, attempt the server connection, then review the phone's log to see what errors are detected.
gpz1100 said:
You could try installing alogcat, attempt the server connection, then review the phone's log to see what errors are detected.
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thanks, I will give this a shot.
Thanks for all the help. The problem ended up not being the phone at all. It was a really screwy problem with active directory.
netstat_EVO said:
Thanks for all the help. The problem ended up not being the phone at all. It was a really screwy problem with active directory.
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Why am I not surprised?
drmacinyasha said:
Why am I not surprised?
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Lol. Trust me, wasn't my decision to use any Microsoft products. I inherited it from my predecessor. And I have yet to find a reliable way to migrate away from exchange.
Hi,
I just bought a GN (GSM) and flashed it with AOKP ROM (Milestone 3) & Franco kernel (nightly 16). Everything is working great except Exchange email syncing. The native Android app just throws me an error that it cannot connect to the server (although server hostname is correct & responds to requests via OWA). Using 3rd party apps such as NitroDesk Touchdown doesn't work either. I'm seeing the following error:
javax.net.ssl.SSLProtocolException: SSL handshake aborted: ssl=0x2985c0: Failure in SSL library, usually a protocol error
error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure (external/openssl/ssl/s23_clnt.c:658 0x401ebcc3:0x00000000):Exception performing request
Strange thing is that I used to have this problem as well on my Nexus One when running stock gingerbread, but when I was running CM7 I could sync perfectly.
I've already tried using CM7 Email.apk but that just crashes. I've also tried various other customized Email.apk's but they either crash or give the same error.
Any ideas how to get around this?
Thanks!
Do you have "use SSL" and "accept all SSL certs" checked?
Also, make sure you just put the server name without https:// or /owa. For example: mail.server.com
Sent from my Galaxy Nexus using XDA App
I use touchdown and everything is fine.
Sent from my Galaxy Nexus using XDA App
bfroehlich said:
Do you have "use SSL" and "accept all SSL certs" checked?
Also, make sure you just put the server name without https:// or /owa. For example: mail.server.com
Sent from my Galaxy Nexus using XDA App
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Both "Use SSL" & "Accept All Certificates" are checked. Same for Touchdown. I just tried again over 3G (yesterday I was trying over WiFi) but still fails :-(.
Server is set correctly (in format my.server.com - no https or owa).
Gunthy` said:
Both "Use SSL" & "Accept All Certificates" are checked. Same for Touchdown. I just tried again over 3G (yesterday I was trying over WiFi) but still fails :-(.
Server is set correctly (in format my.server.com - no https or owa).
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Can you login to OWA just fine? Are you certain you have ActiveSync enabled by your Exchange Admin?
If so, make sure your credentials are entered in as DOMAIN\username.
Sent from my Galaxy Nexus using XDA App
is your device allowed in active sync? might need your exchange admin change your device ID from the old phone to the new one.
Set-CASMailbox YourAdUserID -ActiveSyncAllowedDeviceIDs: {device ID}
Yes the device is allowed, I was using EAS before on my Nexus One until yesterday... Anyway, meanwhile I've figured out through www.testexchangeconnectivity.com (thx spirouzbe ) that the SSL configuration on our server is not good... So it's not ICS that's buggy Thx anyway for your help!
Gunthy` said:
Yes the device is allowed, I was using EAS before on my Nexus One until yesterday... Anyway, meanwhile I've figured out through www.testexchangeconnectivity.com (thx spirouzbe ) that the SSL configuration on our server is not good... So it's not ICS that's buggy Thx anyway for your help!
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Aha! I forgot all about that site. It helped me out when migrating to Exchange 2010.
I'm glad you figured out the root of the problem.
Sent from my Galaxy Nexus using XDA App
Hi just got this phone but cant seem to get Pop email working only Gmail or any other Imap,
Just wanted to know if anyone can recommend a good App that works with Pop email and with your own Domain ? need one that will check email every minute
cornishbumkin said:
Hi just got this phone but cant seem to get Pop email working only Gmail or any other Imap,
Just wanted to know if anyone can recommend a good App that works with Pop email and with your own Domain ? need one that will check email every minute
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I've never had a problem with stock email, I mainly use IMAP but have occasionally set pop. I did however have to go to my email provider settings and tick allow IMAP.
I have used K9 before which seemed OK, not sure how frequently it'll check though
seanicca said:
I've never had a problem with stock email, I mainly use IMAP but have occasionally set pop. I did however have to go to my email provider settings and tick allow IMAP.
I have used K9 before which seemed OK, not sure how frequently it'll check though
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Yes K9 is great for Gmail but cant seem to get any work with Pop Email
cornishbumkin said:
Yes K9 is great for Gmail but cant seem to get any work with Pop Email
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If I'm honest it sounds like somewhere you're entering the wrong settings
I use the stock mail app for my work emails from without issue.
Thing is these pop servers are really sensitive to the ports you try to use and what type of encryption you use etc, get one wrong and it will fail
Have you got another working email client on a pc or something that you can literally just copy the settings from, ports, encryption and all?
Sent from my HTC One X using xda app-developers app
lawrence750 said:
If I'm honest it sounds like somewhere you're entering the wrong settings
I use the stock mail app for my work emails from without issue.
Thing is these pop servers are really sensitive to the ports you try to use and what type of encryption you use etc, get one wrong and it will fail
Have you got another working email client on a pc or something that you can literally just copy the settings from, ports, encryption and all?
Sent from my HTC One X using xda app-developers app
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Yes got the emails setup on my PC and copied the settings but still no joy
cornishbumkin said:
Yes got the emails setup on my PC and copied the settings but still no joy
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Does it give any errors when connecting?
Password definitely correct? Normally greyed out otherwise so I guess there's a slight slight chance that that's wrong? Can you reset it and try again, just to be sure? Unless of course the password you're trying works elsewhere like Web mail etc
Sent from my HTC One X using xda app-developers app
lawrence750 said:
Does it give any errors when connecting?
Password definitely correct? Normally greyed out otherwise so I guess there's a slight slight chance that that's wrong? Can you reset it and try again, just to be sure? Unless of course the password you're trying works elsewhere like Web mail etc
Sent from my HTC One X using xda app-developers app
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Tried it about 10 times and works fine on my server and windows mail, really don't understand what it can be.
Hi just done this again and seems to be working, but one more question where do i change the sound for email alerts ?
goto normal settings (not email settings)>sound>notification sound
i could swear the old mail app used to let it have a separate sound of its own though.. weird.
I'm trying to set up my work email to my phone, it's a dot education, and no matter which way I try it comes up with an error.
If I try to set it up under exchange it tells me the protocols are wrong.
Of I try to set it up under normal email it tells me that the email address is wrong.
Is there something I'm missing because all of my coworkers have it set up (mostly iPhones) so I know it's possible.
Do I need a 3rd party app or some other method?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Grrrr I cant stand exchange. I work for sprint so alot of customers come in asking how to set it up. The thing is, in most cases, thats not something any carrier or manufacturer can answer; only your school and employer have the appropriate server setting at hand. If you have the proper information, and its still erroring, I would contact your schools tech department. Most teachers have access to someone who helps them set up their work email, so students shluld habe an equivalent.
LittleRedDot said:
I'm trying to set up my work email to my phone, it's a dot education, and no matter which way I try it comes up with an error.
If I try to set it up under exchange it tells me the protocols are wrong.
Of I try to set it up under normal email it tells me that the email address is wrong.
Is there something I'm missing because all of my coworkers have it set up (mostly iPhones) so I know it's possible.
Do I need a 3rd party app or some other method?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
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Try using mobimail does same thing n my case my does not allow me to setup my email too even when I use correct domain or server address and it works when I use mobimail.
Sent from my SAMSUNG-SGH-I317 using xda premium
I'm trying to get my organization's email set with the MS Exchange but each time I try I either get an error stating that it cannot connect to the server or I get an error saying user/pass are incorrect. I know 100% the user/pass are correct. Anyone able to get past this?
rpride84 said:
I'm trying to get my organization's email set with the MS Exchange but each time I try I either get an error stating that it cannot connect to the server or I get an error saying user/pass are incorrect. I know 100% the user/pass are correct. Anyone able to get past this?
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Have you tried it at a different connection? I.e. setting up on data connection instead of Wi-Fi. Whenever I'm at home mine doesn't work. Anywhere else and I can set up the account and check mail.
Sent from my LG-E980 using xda app-developers app
Jammol said:
Have you tried it at a different connection? I.e. setting up on data connection instead of Wi-Fi. Whenever I'm at home mine doesn't work. Anywhere else and I can set up the account and check mail.
Sent from my LG-E980 using xda app-developers app
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So far I only tried it at home via Wi-Fi. I'll check it out on Data and see what happens.
I use k9 and had the same error msg when setting up my hotmail. By default in the settings of the Incomming Server I had TLS so I changed it to SSL and got rid of the problem... hope this helps
Sent from my LG-F240L using xda app-developers app
rpride84 said:
I'm trying to get my organization's email set with the MS Exchange but each time I try I either get an error stating that it cannot connect to the server or I get an error saying user/pass are incorrect. I know 100% the user/pass are correct. Anyone able to get past this?
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Exchange the phone. I had the same issue. Called LG and they said to get a certificate from my work while every other phone I've owned works. So I exchanged my phone and everything has been working ever since. There's something wrong with that phone.
Sent from my LG-E980 using xda premium