can't power on the device - Desire HD Q&A, Help & Troubleshooting

my device is switched off and i can't turn it on
only the led turn on when i connect it to charger
sometimes it turn on without doing any thing but it stuck on HTC logo
the problem started when my device stuck on HTC logo so i tried to install new rom and i got error usb connection and the device turned off and i can't turn it on back or do anything

What happened before you got stuck on HTC logo?
Sent from my HTC Desire HD using xda premium

Have u tried booting into recovery by holding vol down + power button down yet?

it's not turning on ,, so i can't try boot loader
the mobile fall down on the ground

O_mardini said:
it's not turning on ,, so i can't try boot loader
the mobile fall down on the ground
Click to expand...
Click to collapse
Oh, u didn't say u dropped it in the OP. So did it start doing this right after u dropped it?

HTCinspiration said:
Oh, u didn't say u dropped it in the OP. So did it start doing this right after u dropped it?
Click to expand...
Click to collapse
yes after falling down it's stack on HTC logo

thx all ,, device in service center now

admin u can close post ,,thx

Related

[Q] stuck in fastboot

hi I have a wildfire for two years and I've never had any problems, it worked because my girlfriend was left without a mobile phone because his was in service, after a week I returned it stuck in fastboot
if I turn it on normally enter into hboot but 'I can not move using the vol + - and even with the power button
I remove the battery, turn it on by pressing the vol - and power and enter into fastboot but 'are equally blocked
I installed the froyo ruu, restore it but when I reboot hangs on white screen with htc written in green
I remove the battery and start again as before ..... all blocked
ke I hope someone help me because I care a lot about this device.ringrazzio heart who gives me a hand!
sorry for my english
78sante said:
hi I have a wildfire for two years and I've never had any problems, it worked because my girlfriend was left without a mobile phone because his was in service, after a week I returned it stuck in fastboot
if I turn it on normally enter into hboot but 'I can not move using the vol + - and even with the power button
I remove the battery, turn it on by pressing the vol - and power and enter into fastboot but 'are equally blocked
I installed the froyo ruu, restore it but when I reboot hangs on white screen with htc written in green
I remove the battery and start again as before ..... all blocked
ke I hope someone help me because I care a lot about this device.ringrazzio heart who gives me a hand!
sorry for my english
Click to expand...
Click to collapse
I say u go to htcdev.com first and unlock it.
Rooting it would be simple then.
Once rooted you have many roms. C'mon bro ur phone is NOT BRICKED. Check the rooting thread.
gobz said:
I say u go to htcdev.com first and unlock it.
Rooting it would be simple then.
Once rooted you have many roms. C'mon bro ur phone is NOT BRICKED. Check the rooting thread.
Click to expand...
Click to collapse
I unlocked htcdev but I'm always stuck in fastboot!
Hold the trackball button and power on the phone. If that doesn't help then factory reset your phone
Sent from my HTC Wildfire using xda app-developers app
http://forum.xda-developers.com/showpost.php?p=39743753&postcount=17

[Q] HTC Inspire 4G bricked help!

Hi there, I have a HTC Inspire 4G phone that is not working anddont know what to do, Actually I have knowledge in samsungs only, (download mode recovery etc) but this phone does not turn on at all, after pressing the power button there is a little red led at the left and turns on and thats it, pressing power and vol - doesnt do anything,
When I plugged it in the computer after 5 mins around the computer recognizes an "android phone" or "my htc" nothing else happens.
when I leave the phone alone, suddently it turns on vibrating constantyl and shows a white screen with a HTC green logo but nothing else happens
:silly: this is crazy right? , please help
Dc-18 said:
Hi there, I have a HTC Inspire 4G phone that is not working anddont know what to do, Actually I have knowledge in samsungs only, (download mode recovery etc) but this phone does not turn on at all, after pressing the power button there is a little red led at the left and turns on and thats it, pressing power and vol - doesnt do anything,
When I plugged it in the computer after 5 mins around the computer recognizes an "android phone" or "my htc" nothing else happens.
when I leave the phone alone, suddently it turns on vibrating constantyl and shows a white screen with a HTC green logo but nothing else happens
:silly: this is crazy right? , please help
Click to expand...
Click to collapse
What happened before this?
Did someone try doing something like down grading?
Your symptoms sound like someone tried to flash a froyo ruu on a device that had gingerbread on it which means your bootloader is possibly messed.
Sent from my GT-I9505 using xda app-developerfs app
some time ago was rooted, a friend of mine tried to format it, he selected all the delete options, and then it did not continue to boot
Dc-18 said:
some time ago was rooted, a friend of mine tried to format it, he selected all the delete options, and then it did not continue to boot
Click to expand...
Click to collapse
I haven't the slightest what you're trying to say here.
bananagranola said:
I haven't the slightest what you're trying to say here.
Click to expand...
Click to collapse
the 1 post is the original and current problem..
Is your bootloader unlocked? Is it S-Off? Did you flash a custom ROM? Did you wipe /system? What exactly did you do to get it into that state?
bananagranola said:
Is your bootloader unlocked? Is it S-Off? Did you flash a custom ROM? Did you wipe /system? What exactly did you do to get it into that state?
Click to expand...
Click to collapse
Im not really sure if the bootloader is unlocked since I didnt use this phone before, but pressing power button + vol- doesnt do anything, my friend who is the owner said that the phone was rooted he wiped everything in the system options, after that the phone did not start anymore and got the problems mentioned before
He might of formated something for the phone to boot up properly, tryed flashing ruu or ADB(ANDROID DEVICE BRIDGE)
Sent from my Desire HD using XDA Premium HD app
JustPlayingHard said:
He might of formated something for the phone to boot up properly, tryed flashing ruu or ADB(ANDROID DEVICE BRIDGE)
Sent from my Desire HD using XDA Premium HD app
Click to expand...
Click to collapse
That may work, is there any thread to see how to do this? Thanks for your help guys
Dc-18 said:
pressing power button + vol- doesnt do anything
Click to expand...
Click to collapse
Did you do that when the phone was off?
bananagranola said:
Did you do that when the phone was off?
Click to expand...
Click to collapse
Yep, removed the battery and tried but doesn't do anything
Dc-18 said:
Yep, removed the battery and tried but doesn't do anything
Click to expand...
Click to collapse
Wait, you tried that when the battery wasn't in the phone?
bananagranola said:
Wait, you tried that when the battery wasn't in the phone?
Click to expand...
Click to collapse
Nup, of course when the battery was on the phone, what I meant is I removed the battery and insert it again and tried but didn't work
Dc-18 said:
Nup, of course when the battery was on the phone, what I meant is I removed the battery and insert it again and tried but didn't work
Click to expand...
Click to collapse
It didn't turn on? What did it do?
bananagranola said:
It didn't turn on? What did it do?
Click to expand...
Click to collapse
Nothing at all

Stuck on loading screen :(

Hi... I have been using CyanogenMod for at while.. And it has been running great...
Then yesterday my phone started acting up, so i restarted it....
Not it gets stuck on the CyanogenMod startup screen when i turn it on...
And I can not enter bootloader, I have removed the battery, and then powered it on while holding volume down down, like I normaly do...
But i just end up on that CyanogenMod loading screen no matter what i try...
Is there another way to force it into bootloader or to force flash a new rom? (The rom i am currently on has been working fine for over a month, untill this happend)
I really hope someone has an idea... Please do ask if you need more info from me
Best Regards.
butcha said:
Hi... I have been using CyanogenMod for at while.. And it has been running great...
Then yesterday my phone started acting up, so i restarted it....
Not it gets stuck on the CyanogenMod startup screen when i turn it on...
And I can not enter bootloader, I have removed the battery, and then powered it on while holding volume down down, like I normaly do...
But i just end up on that CyanogenMod loading screen no matter what i try...
Is there another way to force it into bootloader or to force flash a new rom? (The rom i am currently on has been working fine for over a month, untill this happend)
I really hope someone has an idea... Please do ask if you need more info from me
Best Regards.
Click to expand...
Click to collapse
Hold your volume down before holding power button at the same time. Wait until it went into bootloader. If it is not, most probably your hardware keys is broken.
Sent from my Desire HD using xda premium
yumm91 said:
Hold your volume down before holding power button at the same time. Wait until it went into bootloader. If it is not, most probably your hardware keys is broken.
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
Hi... Thanks for your answer...
But that is how I have been doing it all the time...
Is there anything I can do? No way to force it into bootloader from the PC or anything?
Any advice is greatly appreciated!
Regards.
Looks like my volume down has broken last night
I was able to boot into bootloader using adb on the PC... So this thread can be closed

[Q] htc desire 816 stuck at boot screen. pressing power+vol up not fixed the problem

hi averyone,
I need some serious help:angel:
my htc desire 816 stuck at boot screen(htc screen), I already try to restart with press power button+vol up. But it didn't work.
My device back to stuck at boot screen again.
2 days ago I got notification from HTC on my device for update software.
I follow the instructions, download then install. success.
Now, this morning. Just wake up and found my device hang at boot screen.
I create new thread coz I can't find this situation in this forum yet.
Please anyone kindly help my situation.
thanks anyway:good:
after few hours phone shutdown, maybe battery running out.
then I charge until 6 hour. and now my phone totally dead.
If you have knowledge for my situation I really appreciate it.
still waiting your help
cr4ftuser said:
after few hours phone shutdown, maybe battery running out.
then I charge until 6 hour. and now my phone totally dead.
If you have knowledge for my situation I really appreciate it.
still waiting your help
Click to expand...
Click to collapse
SOrry to know about your loss. Is your phone unlocked and rooted by any chance? If so then there are some alternatives. If not, it is much better to check with HTC support so that they will get you fresh installation if it is still under warranty. All the best.
vbrsekhar said:
SOrry to know about your loss. Is your phone unlocked and rooted by any chance? If so then there are some alternatives. If not, it is much better to check with HTC support so that they will get you fresh installation if it is still under warranty. All the best.
Click to expand...
Click to collapse
Dear vbrsekhar,
thanks for your respond.
my phone still locked & unrooted.
I will go to HTC support. Thanks anyway.
cr4ftuser said:
Dear vbrsekhar,
thanks for your respond.
my phone still locked & unrooted.
I will go to HTC support. Thanks anyway.
Click to expand...
Click to collapse
I experienced it when I freeze user interface of HTC. It is HTC blink. When I defrost is my phone started.
To do this, I first removed SIM and microsd and re-plug them. Then from settings panel at the right top, I found Rom Toolbox and defrosted apps.
How did u resolve it?
Hi,
My phone is also stuck at booting screen. Just wanted to know how did u resolve this problem. thank u in advance
cr4ftuser said:
hi averyone,
I need some serious help:angel:
my htc desire 816 stuck at boot screen(htc screen), I already try to restart with press power button+vol up. But it didn't work.
My device back to stuck at boot screen again.
2 days ago I got notification from HTC on my device for update software.
I follow the instructions, download then install. success.
Now, this morning. Just wake up and found my device hang at boot screen.
I create new thread coz I can't find this situation in this forum yet.
Please anyone kindly help my situation.
thanks anyway:good:
Click to expand...
Click to collapse
my desire 816 hangs at start screen
PLs help me
my desire 816 stucked at boot screen
---------- Post added at 02:56 AM ---------- Previous post was at 02:40 AM ----------
Prachi Aswani said:
Hi,
My phone is also stuck at booting screen. Just wanted to know how did u resolve this problem. thank u in advance
Click to expand...
Click to collapse
u got any help?
cr4ftuser said:
hi averyone,
I need some serious help:angel:
my htc desire 816 stuck at boot screen(htc screen), I already try to restart with press power button+vol up. But it didn't work.
My device back to stuck at boot screen again.
2 days ago I got notification from HTC on my device for update software.
I follow the instructions, download then install. success.
Now, this morning. Just wake up and found my device hang at boot screen.
I create new thread coz I can't find this situation in this forum yet.
Please anyone kindly help my situation.
thanks anyway:good:
Click to expand...
Click to collapse
hey, check for RUU for your varient. If available flash stock RUU.
Android 5.0 is very different than 4.4, I suggest you to perform a factory reset on your phone from hboot.
Press power + vol down buttons to enter in hboot
Same problem. Phone has boot loop and not enter to fastboot.
When reconnect battery, phone go to boot loop and nothing.
Try Press power + vol down buttons, but nothing. Has solutions? Or hardware problem?
My htc desire 816 is rooted and it powered off and got stuck on android is upgrading screen
Can anyone help?
Got it solved by pressing POWER + VOLUME UP for about 20 secs, after it vibrates and light gets brighter and it will start. Before I also removed SIM and SD cards and plug them back in.
guys I had same experience mine. here is what I did. I opened the back cover, disconnects the battery and connected it back my phone came back but I discovered that the battery stoped charging but phone is working well. don't know why the battery stoped charging
stuck in logo
my phone htc desire 816 dual sim is stuck in logo while installing custom rom,i was using twrp recovery when i touch wipe option in twrp recovery i show mny options "system,cache,internal storage etc i tick all option except external and usb,after tick option then i swap and reboot mobile is is stuck on screen,i am trying to go to recovery but nothing hppnd
its still stuck wht i do plz tell me
htc desire 816 dual sim stuck at boot screen
vbrsekhar said:
SOrry to know about your loss. Is your phone unlocked and rooted by any chance? If so then there are some alternatives. If not, it is much better to check with HTC support so that they will get you fresh installation if it is still under warranty. All the best.
Click to expand...
Click to collapse
bro please help..my bootloader is unlockes...i was trying to root my phone using cwm recovery and super su zip...after flashing zip my phone stuck at boot screen...please help!!
It worked for me!
sybor said:
Got it solved by pressing POWER + VOLUME UP for about 20 secs, after it vibrates and light gets brighter and it will start. Before I also removed SIM and SD cards and plug them back in.
Click to expand...
Click to collapse
This actually worked for me, i replied bcs i want to help more people with this same problem! Just do the sam thing as me and it will probably work! THANK YOU!

Cant get into bootloader

Hi ive been trying to unroot my phone and whenever i try to get into bootloader it proceeds to shut down but never turns back on. If you could tell me what i need to show i would be happy to try and find it
HazeOdio said:
Hi ive been trying to unroot my phone and whenever i try to get into bootloader it proceeds to shut down but never turns back on. If you could tell me what i need to show i would be happy to try and find it
Click to expand...
Click to collapse
What if you keep it plugged in and turn it on? It seems like ur phone is bricked
Sent from my HTC One (M8) using XDA Labs
justinchao740 said:
What if you keep it plugged in and turn it on? It seems like ur phone is bricked
Sent from my HTC One (M8) using XDA Labs
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Click to collapse
the phone turns on fine but if i try to go into the bootloader menu it doesnt work.
HazeOdio said:
the phone turns on fine but if i try to go into the bootloader menu it doesnt work.
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Click to collapse
How exactly are you trying to go to bootloader? So the phone is powered on normally (in Android OS I assume), and then you do what exactly?
redpoint73 said:
How exactly are you trying to go to bootloader? So the phone is powered on normally (in Android OS I assume), and then you do what exactly?
Click to expand...
Click to collapse
im holding down power and vol down while the phone is off
HazeOdio said:
im holding down power and vol down while the phone is off
Click to expand...
Click to collapse
Does there seem to be any change in the screen appearance when you do this? Such as the screen looks like it's actually on, but it's only displaying a black screen?
Or any reason to think your vol rocker is broken (does it work when booted to Android OS?)?

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