Develop Bugs

Help with contacts softkey on Black 2.0

Made a stupid mistake and deleted the contacts shortcut in my startup folder. I then loaded softkeys! I now have no way of going back to my contacts on the right softkey. I have looked throughout my windows folder for the pcontacts and I can't find it. I love Black 2.0 and won't go back! Don't want to have to reset for this stupid mistake. Can someone help or post their contacts shortcut here. Thanks!

tomcat777 said:
Made a stupid mistake and deleted the contacts shortcut in my startup folder. I then loaded softkeys! I now have no way of going back to my contacts on the right softkey. I have looked throughout my windows folder for the pcontacts and I can't find it. I love Black 2.0 and won't go back! Don't want to have to reset for this stupid mistake. Can someone help or post their contacts shortcut here. Thanks!
Click to expand...
Click to collapse
You can create the link yourself with...
:MSCONTACTS?outres.dll,-10000
and then put the shortcut in any place.

Thanks for the reply....I am still in the dark about your answer....do you mean to place this in the registry or somewhere else. I hate to sound like such a noob.

I got it....thanks for the help! You guys are awesome

Contacts won't open!!
I recently upgraded to Black pro 2.0. I love it! However, I used spb backup 1.5.5 to backup my pim info (mainly contacts). Now, when I restore my pim I can no longer open contacts. I tried using the softkey, tried openning it using the phone utility. I tried going back to 2.11 ROM... but the problem persists. I even tried to use other backup programs but still come across the same problem. Other programs that use the contacts database (like Vbirthday) can't access the contacts either. I have Agendus installed and when I go to the contacts in the Agendus menu all my contacts are there, so I think this is a problem in the shell or maybe a registry fix would do the trick... I don't know. I appreciate any help.

Icarps said:
I recently upgraded to Black pro 2.0. I love it! However, I used spb backup 1.5.5 to backup my pim info (mainly contacts). Now, when I restore my pim I can no longer open contacts. I tried using the softkey, tried openning it using the phone utility. I tried going back to 2.11 ROM... but the problem persists. I even tried to use other backup programs but still come across the same problem. Other programs that use the contacts database (like Vbirthday) can't access the contacts either. I have Agendus installed and when I go to the contacts in the Agendus menu all my contacts are there, so I think this is a problem in the shell or maybe a registry fix would do the trick... I don't know. I appreciate any help.
Click to expand...
Click to collapse
Id strongly advise NOT to use spb backup....there are such differences in the new Black ROM that restoring a backup can cause allsorts of problems.
The BEST thing you can do is to get yourself signed up for an exchange account somewhere like mail2web....you get push email but more importantly for you the contacts are synced......so even after a hard reset all it takes is a quick sync and your contacts/calendar/tasks and emails are back in the device.

mrvanx said:
Id strongly advise NOT to use spb backup....there are such differences in the new Black ROM that restoring a backup can cause allsorts of problems.
The BEST thing you can do is to get yourself signed up for an exchange account somewhere like mail2web....you get push email but more importantly for you the contacts are synced......so even after a hard reset all it takes is a quick sync and your contacts/calendar/tasks and emails are back in the device.
Click to expand...
Click to collapse
Thanks for the reply! But I was actually hoping for a way to restore my contacts from my storage card, since I have over 300 contacts it would take me too long to type it all back again. There must be a way to fix this problem. Well... I'll keep trying to find an answer; thanks anyway.

Icarps said:
Thanks for the reply! But I was actually hoping for a way to restore my contacts from my storage card, since I have over 300 contacts it would take me too long to type it all back again. There must be a way to fix this problem. Well... I'll keep trying to find an answer; thanks anyway.
Click to expand...
Click to collapse
Take the plunge dude once your info is in exchange it is automatically updated if you add or remove a contact etc.....SUCH A SERIOUS TIMESAVER.
and doesnt rely on SD cards or anything else.

Icarps said:
I recently upgraded to Black pro 2.0. I love it! However, I used spb backup 1.5.5 to backup my pim info (mainly contacts). Now, when I restore my pim I can no longer open contacts. I tried using the softkey, tried openning it using the phone utility. I tried going back to 2.11 ROM... but the problem persists. I even tried to use other backup programs but still come across the same problem. Other programs that use the contacts database (like Vbirthday) can't access the contacts either. I have Agendus installed and when I go to the contacts in the Agendus menu all my contacts are there, so I think this is a problem in the shell or maybe a registry fix would do the trick... I don't know. I appreciate any help.
Click to expand...
Click to collapse
Can you export with Agendus and then HR and import?
I'm saying cause seems that restore with SPB Backup dosn't work with contacts in the way it must to do. I try to use in the past, and finally take all my critical information to an exchange server activesync.

jcespi2005 said:
Can you export with Agendus and then HR and import?
I'm saying cause seems that restore with SPB Backup dosn't work with contacts in the way it must to do. I try to use in the past, and finally take all my critical information to an exchange server activesync.
Click to expand...
Click to collapse
Before I upgraded to Black Pro 2.0, SPB backup would work fine even with contacts. I never had any problems with WM5 1.35 ROM. What do you mean by HR? (sorry if this is a stupid question).

Icarps said:
Before I upgraded to Black Pro 2.0, SPB backup would work fine even with contacts. I never had any problems with WM5 1.35 ROM. What do you mean by HR? (sorry if this is a stupid question).
Click to expand...
Click to collapse
HR = Hard Reset
when you say you never had any problem, means that you tested to restore the same backaup before, and this same backup now in Black 2.0 dosn't work?
Or you are trying to restore diferents backups?

jcespi2005 said:
HR = Hard Reset
when you say you never had any problem, means that you tested to restore the same backaup before, and this same backup now in Black 2.0 dosn't work?
Or you are trying to restore diferents backups?
Click to expand...
Click to collapse
Same backup. Won't work in Black 2.0. I did what you suggested (exported a contact from Agendus to my storage card in csv format), HR but can't (don't kknow how to) import it neither with contact nor with Agendus.

Maybe I should just downgrade to WM5 1.35 again. Could anyone tell me how? I tried running the upgrading utility for 1.35 ROM but it doesn't recognize the usb connection. I thought it might be a problem with the SPL 1.40 Olipro and changed to 1.10 Oli... still the same problem. I tried changing it to 1.10 MGF but mtty won't recognize the usb connection either. It's not a problem with my usb port because everything else works fine, including the phone syncronization. Any help is appreciated.

Icarps said:
Maybe I should just downgrade to WM5 1.35 again. Could anyone tell me how? I tried running the upgrading utility for 1.35 ROM but it doesn't recognize the usb connection. I thought it might be a problem with the SPL 1.40 Olipro and changed to 1.10 Oli... still the same problem. I tried changing it to 1.10 MGF but mtty won't recognize the usb connection either. It's not a problem with my usb port because everything else works fine, including the phone syncronization. Any help is appreciated.
Click to expand...
Click to collapse
(search is your friend sir )
How to downgrade to WM5

mrvanx said:
(search is your friend sir )
How to downgrade to WM5
Click to expand...
Click to collapse
Thanks mrvanx! I'll try it later. But first, one last attempt to solve the problem... maybe the culprit is not Black 2.0 but radio 1.38.

mrvanx said:
The BEST thing you can do is to get yourself signed up for an exchange account somewhere like mail2web....you get push email but more importantly for you the contacts are synced......so even after a hard reset all it takes is a quick sync and your contacts/calendar/tasks and emails are back in the device.
Click to expand...
Click to collapse
I was wondering why people advise an exchange account instead of simply syncing with outlook. I use outlook to sync contacts and appointments and it works well as a backup... After my Black VI upgrade simply connect and sync. So am i missing something ?

Icarps said:
Same backup. Won't work in Black 2.0. I did what you suggested (exported a contact from Agendus to my storage card in csv format), HR but can't (don't kknow how to) import it neither with contact nor with Agendus.
Click to expand...
Click to collapse
I think you can Import your exported CSV into Outlook, and then sync with TyTN trought ActiveSync.
Take a look at this
http://www.filesaveas.com/pdaconvert.html
perhaphs helps you.

TheLuggs said:
I was wondering why people advise an exchange account instead of simply syncing with outlook. I use outlook to sync contacts and appointments and it works well as a backup... After my Black VI upgrade simply connect and sync. So am i missing something ?
Click to expand...
Click to collapse
There are same advantages doing with exchange (like i see):
First of all, you can sync in any place, trought GPRS or 3G, so you dosn't need be connected to your PC to restore your information.
Second, the servers normally has their backup policy, so your information is more secure.
Thirt, every time you change one elemment in contacts or calendar, this change sync on the fly to server, so your information is the same in server and in ppc everytime.
After three years of use, this is the most secure method i find to take this information secure and avaylable.

jcespi2005 said:
There are same advantages doing with exchange (like i see):
First of all, you can sync in any place, trought GPRS or 3G, so you dosn't need be connected to your PC to restore your information.
Second, the servers normally has their backup policy, so your information is more secure.
Thirt, every time you change one elemment in contacts or calendar, this change sync on the fly to server, so your information is the same in server and in ppc everytime.
After three years of use, this is the most secure method i find to take this information secure and avaylable.
Click to expand...
Click to collapse
i 2nd that... exchange is also really good for us lazy people who dont plug their phone into their pc that often

jcespi2005 said:
I think you can Import your exported CSV into Outlook, and then sync with TyTN trought ActiveSync.
Take a look at this
http://www.filesaveas.com/pdaconvert.html
perhaphs helps you.
Click to expand...
Click to collapse
Thanks for the tips. I went back to WM5 1.35, restored my info with SPB backup and it worked. So I syncronized with Outlook, went back to Black 2.0 and syncronized again... contacts and tasks back to my device and working fine. Now I'll see about this exchange mail. By the way... which is the best one? P.S.: could this problem I had be something of interest to Jasjamming? Since Black is his ROM and had some compatibility issues with various backup programs... maybe he would like to have a look at it. Thanks again.

Hard Reset

Hello all, I have an Dash with a broken screen so I can't see anything. Is there a way I can do a hard reset via computer or maybe some sequence of keys on the handset. I really need to get my contacts & data off of the phone before I return it. Thanks in advance for any help

lil1 said:
Hello all, I have an Dash with a broken screen so I can't see anything. Is there a way I can do a hard reset via computer or maybe some sequence of keys on the handset. I really need to get my contacts & data off of the phone before I return it. Thanks in advance for any help
Click to expand...
Click to collapse
This is how to Hard-Reset on phone http://farm4.static.flickr.com/3115/2541775762_85aa3db274_o.jpg
You could check this worked by conecting via async and checking folders, you will tell because all will be removed, old programs etc.

Thanks that's good info. But the only thing is I can't see the screen to follow the on screen prompts. The screen shows nothing but what looks to be black & white ink

lil1 said:
Thanks that's good info. But the only thing is I can't see the screen to follow the on screen prompts. The screen shows nothing but what looks to be black & white ink
Click to expand...
Click to collapse
Follow it to a t and even without the screen you should be able to do it?
I am guessin you can still hook up to computer?
Could do with some help here from other users, could lil just delete the .pim via async and it would delete contacts?
Where are messages stored? So they can be deleted....

Re Deleting all info
Hook up via async and delete these cemail.vol will delete the the mms and sms
Contacts, Calendar are all stored in a database file called PIM.VOL that in the root directory.
Help provided by gixxum

stylez said:
Hook up via async and delete these cemail.vol will delete the the mms and sms
Contacts, Calendar are all stored in a database file called PIM.VOL that in the root directory.
Help provided by gixxum
Click to expand...
Click to collapse
Ok now where would I find these files once I hook up to pc via async?

well its not going to work..here is the issues. the CEMAIL.vol file is in use basically whenever the phone is on. so you cant just copy or delete it or you get an error and it fails. i have been looking around a bit and havent found an excalibur specific solution this this. give me a few minutes to play around
and you will see the files in the root directory..root directory is where you will see program files, storage card, windows etc.. when you connect via activesync and browse to it with explorer..scroll down and you will see the files.
make sure you have your pc set to show hidden and system files your you wont see some things..

Ok I'll wait on the response & b sure to have pc show hidden files. I also want to thank U guys 4 ur help thus far

gixxum said:
well its not going to work..here is the issues. the CEMAIL.vol file is in use basically whenever the phone is on. so you cant just copy or delete it or you get an error and it fails. i have been looking around a bit and havent found an excalibur specific solution this this. give me a few minutes to play around
and you will see the files in the root directory..root directory is where you will see program files, storage card, windows etc.. when you connect via activesync and browse to it with explorer..scroll down and you will see the files.
make sure you have your pc set to show hidden and system files your you wont see some things..
Click to expand...
Click to collapse
You know how the phone async explorer integrates with explorer on comp does this not mean you could use an unlocker and unlock the file in question then delete? Long shot.
I have an unlocker to which i could attach if any use?

lil1 said:
Ok I'll wait on the response & b sure to have pc show hidden files. I also want to thank U guys 4 ur help thus far
Click to expand...
Click to collapse
do you have aol, yahoo,or msn chat? be easier to try a few things over a chat than on the forum...

stylez said:
You know how the phone async explorer integrates with explorer on comp does this not mean you could use an unlocker and unlock the file in question then delete? Long shot.
I have an unlocker to which i could attach if any use?
Click to expand...
Click to collapse
its a sharing violation because that files is in use.
here is the problem. if we can go into the registry and change the path for the mms/sms and reboot...it will create a blank .vol file in the new path that was created in the registry ...therefore freeing the one that we need to delete.
or so thats my theory...let me install pim back up and back my stuff up...i have some texts i need so i cant just go deleting just yet.

yes i have yahoo IM ([email protected])

What IM do U have?

Thanks guys 4 all of your help. I finally got it to reset holding the 2 soft keys & the send key. Thanx again

lil1 said:
Thanks guys 4 all of your help. I finally got it to reset holding the 2 soft keys & the send key. Thanx again
Click to expand...
Click to collapse
Cool glad you got it sorted, knew you would be able to reset blind

Was there any fix for the cemail, though? I saved my cemail.vol before a hard reset, and would like to restore it now, but i always get a sharing violation error.

endolith said:
Was there any fix for the cemail, though? I saved my cemail.vol before a hard reset, and would like to restore it now, but i always get a sharing violation error.
Click to expand...
Click to collapse
Remove "messaging" from the Today screen so that the file is not in use, and restart. It should now be deletable.

Hi, Hope you can help, I upgraded the ROM on my dash and it kept freezing and would not connect to active sync. I reset it as it said here but it is still the same it appearts to be frozen and none of the keys work, not even the power button.
Any ideas please?

Anyone have issues with ColorNote?

Suddenly earlier tonight, all of my notes were lost, the widgets left blank, displaying 'note does not exist' when I try clicking them. All the notes were lost within the app too.
I just found it very puzzling and wondering if it happened to anyone else. I had a backup but from a few weeks back....argh.

Man I like colornote but I had some problems like that in the past o recommended you to use catch note it doesn't have the nice Widgets but it has a lot features and you can sync it with your Google account so if you flash another rom or you erase the apparently you can log in with Google.and you'll have all your notes I have it on my evo and ios devices and love the app
Sent from my PC36100 using Tapatalk

Damn. I love colornote, but havent had this problem.
Thanks to other poster for referring catch. Will check it out.
Sent from my PC36100 using XDA App

same problem with color note, swapped to catch note myself...no issues since

Did you mistakenly move it to your SD card with apps2SD?

dills2214 said:
Did you mistakenly move it to your SD card with apps2SD?
Click to expand...
Click to collapse
No, I checked and I hadn't.

hi, sorry for thread digging,
did anyone has problem restoring notes?
i tried restoring, and after entering master password, it shows restoring done, but no notes are restored.

tsktsk999 said:
hi, sorry for thread digging,
did anyone has problem restoring notes?
i tried restoring, and after entering master password, it shows restoring done, but no notes are restored.
Click to expand...
Click to collapse
yes, but i tried to restore note that manually backed-up, and it shows "error"
i've checked in sd:/data/colornote/backup and .dat and .idx file is there..
i tried to open .dat file on notepad in windows and it shows chinese characters.. :crying:
what should i do? there's important note that i need it...

Izzieq said:
yes, but i tried to restore note that manually backed-up, and it shows "error"
i've checked in sd:/data/colornote/backup and .dat and .idx file is there..
i tried to open .dat file on notepad in windows and it shows chinese characters.. :crying:
what should i do? there's important note that i need it...
Click to expand...
Click to collapse
Really? This thread was last posted to in august 2011 thats 16 months ago, and you expect one of these posters to still be around watching this thread to answer your question
Sent from my SPH-L900 using Xparent ICS Tapatalk 2

Colornote Sync deletes my data
- I inadvertently deleted all my notes
- Easily restored them using my sdcard backup
- Problem is when I turn sync back on it deletes all my notes
- I believe it is looking to the cloud as the most current status, seeing it empty (since I deleted everything) and syncing all that emptiness to my phone, erasing my freshly restored notes.
- How can I get sync properly operational again ?
Thanx !

Missing files after Factory Reset

Hi everyone,
I had a question that hopefully someone can help me with. I have been searching all over the internet but cannot seem to find an answer to this. i was getting a few bugs in my HTC Desire HD phone and decided to do a factory reset. I backed up my SMS, Contacts and Applications. I also copied the entire SD card onto my computer with the thought that if I missed anything the files would still be there.
Well when I was doing the restore I suddenly realised I hadn't included a backup of my bookmarks (default Android browser0 and Shazam tags. I have a rooted phone but cannot seem to find any files in there for the bookmarks or tags in Shazam. Would those have been wiped when I did a factory reset?
If not where in the SD card where the files be?
Thanks!

thelummie said:
Hi everyone,
I had a question that hopefully someone can help me with. I have been searching all over the internet but cannot seem to find an answer to this. i was getting a few bugs in my HTC Desire HD phone and decided to do a factory reset. I backed up my SMS, Contacts and Applications. I also copied the entire SD card onto my computer with the thought that if I missed anything the files would still be there.
Well when I was doing the restore I suddenly realised I hadn't included a backup of my bookmarks (default Android browser0 and Shazam tags. I have a rooted phone but cannot seem to find any files in there for the bookmarks or tags in Shazam. Would those have been wiped when I did a factory reset?
If not where in the SD card where the files be?
Thanks!
Click to expand...
Click to collapse
Can anyone help me on this? Pretty please?

thelummie said:
Can anyone help me on this? Pretty please?
Click to expand...
Click to collapse
I guess that bookmarks are stored in the phone and not in the sdcard.

glevitan said:
I guess that bookmarks are stored in the phone and not in the sdcard.
Click to expand...
Click to collapse
Dang, thanks anyway:good:

Bookmarks can be backed up to your Google account, they should auto restore after adding Google in "settings - accounts".
Shazam and other apps are usually stored in phone memory unless you moved it to phone.
Sent from my Desire HD using xda app-developers app

[SW FAILURE] Lost all pictures on mate 20

Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community

kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?

PhoneTechShop said:
She mistakenly selected all to delete..
But she has bin so she did delete twice???
Does she have Google photos active?
Click to expand...
Click to collapse
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:

kidamnesiac said:
No she didn't select them all. She only selected 3 of them. A system failure, or bug, caused the phone os to start delete everything from the gallery. Photos were never transferred to the bin, which happens when you willingly delete them. Sadly we did not have Google Photos active, so we're not able to recover them from the cloud.
Do you think there's a chance of getting them back somehow. I've tried with commonly know recovery software but they require root for deep scan, and the booloader is unlockable... :crying:
Click to expand...
Click to collapse
No photos gone... Really weird how she done it.. This never happens... She musted done something else..

Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
Click to expand...
Click to collapse

jskasia said:
Sorry to here that.
To the best of my knowledge. If you really want to recover the images, you need to keep the phone turn off until you can find the way to recover it. If you keep using it all your data will be overwritten.
I have not been hacking Android device for a while. For Qualcomm devices, you may force the device to enter the flashing mode which can be used to dump ram data from flash memory of the phone (e.g., using dd command). Also, you need to know number of memory block in order to do that.
After getting all raw memory (flash) image from you phone. You can you generic linux photo recovery tool to recover you files.
You might read more from this post.
https://forum.xda-developers.com/android/development/guide-fixing-hard-bricks-t3403868
https://www.forensics-matters.com/2018/07/08/dump-android-partition-for-forensics/
However, you need to do quite a lot of research. For example, how to force Huawei device into a download mode (like Qualcomm), how to dump raw memory from the mainboard, etc.
Click to expand...
Click to collapse
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?

kidamnesiac said:
Thanks for the heads up, will surely do the reading required, though from the look I gave, it seems root is always required to access those kind of data. And rooting this Huawei proves to be quite impossible without the unlocked bootloader. Well one may say there're just pics and videos, but the first words of my son.... ?
Click to expand...
Click to collapse
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...

Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
PhoneTechShop said:
you won't be able to recover them as windows doesn't see the drive as normal mass storage from the phones .. so once u open some recovery software it won't see that drive.. I already tried...
Click to expand...
Click to collapse

jskasia said:
Firstly, it seems hopeless, honestly.
Secondly, we might discuss for the sake of knowledge only. I didn't mean to mount phone storage from windows.
What I meant so far was to access all phone data using "flashing mode" which is used to repaire bricked device. The dumped data should be in form of raw memory data (I used to mount the raw memory image of the phone to find the key to unlock bootloader). By using the similar approach as data recovery (linux based), we might be able to recover files data from the phone.
If you seriously need data you might talk to this group of people (https://hcu-client.com/) and see if they could dump all data from the phone using their repair kit.
Click to expand...
Click to collapse
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten

PhoneTechShop said:
But his phone is not bricked.. they just deleted photos.. and god knows when and they already been using phone for long time .. so it is already overwritten
Click to expand...
Click to collapse
Phone has been switched off that night immediately, after the test to recovery through standard software failed...

kidamnesiac said:
Hi Guys,
yesterday my wife was deleting a couple of pictures from the gallery, and suddently the phone started deleting all of them.
I trust her in saying she didn't select them all since she also told me that the screen was displaying "deleting 3 elements".
She was fast enough to power down the phone but nevertheless all pictures are gone.
I tried with some tool found on the web but said tools were not able to recover any deleted pictures.
It's a non rooted phone, everything stock, 6 months device.
It's just for the value of the pictures of our kid inside of the phone that I'm writing here and yes I know backup should have been made, but alas they were not made...
We recovered something through friends and whatsapp but most are gone.
If anyone has some idea please I'm all ears
Best regards and thanks to you all, it's a great community
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Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator

firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I wasn't even on the latest 9.1 but still on 9.0 Version, but I see I'm not the only one in this situation. I'm trying to get in touch with Huawei but no luck so far other than "sorry for what happened... "

I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!

kidamnesiac said:
I just want to inform you that while copying leftovers files in preparation for hard resetting the phone I stumbled upon a folder named "recycled" inside a folder named ".Gallery2" inside "Pictures". All our lost pictures and videos were there, just without extensions and with some weird random names.
It's time for me to write a script to rename the files but we're glad that we've got our memories back!
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Click to collapse
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
firu.26 said:
Hi, I thought that it happened to me only. The same thing happened to me 4 days ago, I tried to delete 1 photo and it has deleted the entire gallery
And in recently deleted trash there was nothing
I used DiskDigger from Play Store but I only recover deleted photos before the system deleted the entire gallery
This I suppose is a serious failure in rom 9.1.0.300
It also happened to another person who removed the entire gallery just by deleting Facebook photos from the gallery on Rom 9.1.0.310
Hopefully, huawei will solve that serious mistake soon.
Google translator
Click to expand...
Click to collapse
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?

PhoneTechShop said:
So how did you do it?
You might have some corrupted like you will see half of the picture
---------- Post added at 07:36 ---------- Previous post was at 07:32 ----------
I hink guys when u thought u only deleting one u will hold finger on pic and it will mark it
And you marked all..
Still don't understand how some or how this happened when we have recycle bin.. Where you can restore files... ?
Click to expand...
Click to collapse
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!

kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....

Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
kidamnesiac said:
honestly I did nothing special, once connected to the computer in MTP mode I started transferring the content of the memory just for the sake of what was left, but then to my shocking surprise I found that a folder named ".Gallery2" (thus hidden in android I guess) was inside the pictures folder with lots of content in it.
I then used bunch of powershell code found online to rename the files using the last modified time which was consistent to when the picture was created on the device.
I ended up having to guess based on the dimension if it was JPG or MP4, then manually changed the extension on the wrong ones.
The result is 2201 pictures recoverd and 218 videos recovered. A bunch of the files were corrupeted as you said, but overall I'm glad of the outcome. Phone has been factory reset and now it's serving again as primary driver. this time amazon photos is on by default just in case!
Click to expand...
Click to collapse

PhoneTechShop said:
But how what software in Windows did you use.. It sounds weird..
Whatever you done u got it....
Click to expand...
Click to collapse
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.

jskasia said:
Congratulations.
Can you post detail (i.e., with picture), explain how to get them back so this will be useful for other people?
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Click to collapse
I'm afraid I read your post after deleting the folder from the pc (when I finished renaming all the files, I removed the original recovered folder)
I can try to reconstruct the process and post some screenshots asap

kidamnesiac said:
I did not use any recovery software, just plain Windows Explorer.
When I connected the phone for the last time before the factory reset, I selected MTP, then opened the android device folder with windows explorer and copied the content of the "Pictures" folder on the pc.
Once the folder was done copying, I noticed that a ".Gallery2" folder and inside that folder a "recycle" folder and inside the whole lot of files.
But really, I did nothing more than copying.
And I can confirm that the recycle bin on the device was empty (no file was present), and when using recovery software no file was detected on the device.
Click to expand...
Click to collapse
So you said u didn't use recovery software and in last of your message u saying u been using recovery software???