Develop Bugs

[Q] Does ANYTHING near-black look purple on your gnex at ANY brightness?

Some people are saying that my purple screen issues documented here:
Matt08642 said:
So I am on my second Galaxy Nexus, and I'm on my way to a third tomorrow.
My first one was absolutely awful, with blacks looking bright purple (Phone 1: http://i.imgur.com/2bjUZ.jpg ) and now OTHER elements looking purple (Phone 2: http://i.imgur.com/1EI0V.jpg ). That's not all. My first one was somewhat free of screen banding, but this one is riddled with it in every menu: http://i.imgur.com/j2oxB.jpg
How common are these issues? I'm getting kinda fed up here.
Click to expand...
Click to collapse
Are nothing more than standard AMOLED behaviour. They are saying that terrible colors like I am experiencing are normal if the phone is dim.
Is this true? Does anyone have ANY color issues at ANY brightness?

Well... I don't have ANY issues at ANY brightness fyi.

anton2009 said:
Well... I don't have ANY issues at ANY brightness fyi.
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Click to collapse
Good to know there are some phones out there that look great all the time
I'm not leaving the store tomorrow until I am certain the screen is perfect!

When you look at the phone in the store tomorrow, and you go to settings, don't get scared away by what appears to be "banding" in the background image. It' just a poor quality image google has chosen to use as the background. See?

anton2009 said:
When you look at the phone in the store tomorrow, and you go to settings, don't get scared away by what appears to be "banding" in the background image. It' just a poor quality image google has chosen to use as the background. See?
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Click to collapse
Wow, why the hell would they use that AWFUL image?
Tomorrow I'll mostly just be looking for purple colors on low brightness.
EDIT: Here's a new picture showing that the screen is still purple http://i.imgur.com/uaRwP.jpg

Wauw that looks bad. I'm currently struggling with a grainy (gray) screen, but looking at other nexuses that seems normal. On light i can however see darker spots and lines on black screens (including boots and black images) but seeing other topics crawled with the same issue I don't put much trust in a device without it...
Sent from my Galaxy Nexus using XDA

amonfog said:
Wauw that looks bad. I'm currently struggling with a grainy (gray) screen, but looking at other nexuses that seems normal. On light i can however see darker spots and lines on black screens (including boots and black images) but seeing other topics crawled with the same issue I don't put much trust in a device without it...
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Oddly enough, neither of my Nexus' have had the grainy screen problem, just this discoloration

I received my 2nd Nexus today after the firsts' volume buttons stopped working. The new one has purple where black used to be, like yours, but doesn't make the experience any worse. However, when I pull the notifications area down on low brightness, the screen dims further - does this happen on yours? It's quite annoying...

Mine is okay. Not perfect but okay. There is still a little bit of purple (not that extreme like uours) but after a few days you barely notice it
Sent from my Galaxy Nexus using XDA

3ddyz said:
I received my 2nd Nexus today after the firsts' volume buttons stopped working. The new one has purple where black used to be, like yours, but doesn't make the experience any worse. However, when I pull the notifications area down on low brightness, the screen dims further - does this happen on yours? It's quite annoying...
Click to expand...
Click to collapse
on low brightness the notification tray is almost an opaque black

Same here but top bar gets even darker when notifications area is pulled down, even when brightness is set to 0. Whites are a LOT better tho.
Edit: just noticed that when taking photos, the brightness of whats being photographed affects the screens brightness. Also, top half of pages on tapatalk are a lot brighter than the bottom halves, it's strange and quite annoying once you notice it...
Sent from my Galaxy Nexus using Tapatalk

Low Brightness w/ purple tine and grainy on whites

New Galaxy Nexus owner with Sprint. Well late last night I dim my screen cause it so freaking bright Noticed a lot of the greys turned purple and the white (stock messaging app) go a lot of grain in it. Looked like I had dust all in the screen. Is this normal? Looked similar to this picture

I play with my phone on minimum brightness all the time and have not noticed this.
It is possible I'm not observant enough though.
Sent from my Galaxy Nexus using XDA

It's normal.
I don't get the purple hues...but I'm using custom color values.
Which have also reduced the grain. But it's still there.
I may be in the minority here...
But I hate this screen tech. It's my only complaint with this phone.
Nav-bar/Status-bar burn-in potential scares the **** out of me. (Although I don't have any yet...I have to assume it's because I'm so compulsive about hiding the nav bar and using apps that remove the status bar.) And the screen looks like complete crap when it's dimmed.
I mean, it looks GREAT at 30%+ brightness...but browsing in bed and such (low brightness scenarios) always makes me cringe a bit.

I currently have my old fascinate and nexus on hands.
I need to say that Samsung pretty much dropped the ball... :-(
Fascinate screen is so much better looking, though partially because custom ICS rom, which I guess incorporates voodoo tweaks.
I will happily wait while GN ICS gets to that state, but I afraid that it is hardware/ manufacturing process issue and I doubt if anybody will be able to fix it grammatically. Please correct me if I'm wrong. I heard something about gradient fix, but do not completely understand what was fixed and how.
My phone has a slight vertical tint on the right side. I pensive it as pink vertical stripe, followed by green one. Not extremely saturated, but noticeable at any brightness level. I've stopped by Verizon store to see if other phones have it. Out of two checked phones one had noticeable green stripe, another was OK to my eyes.
I got a deal on wirefly and now I'm kind of on the verge - exchange or not. I afraid to get one which will be even worse.

Well I just went back to Sprint and explain it to them. Well since the GN is new that Sprint has no tickets for the purple Screen. So the asshole tells me that it is a software issue and that the next ics update will fix the purpleish colors. I was like WTF it is a hardware issue hahah. I do thank you guys for responding. cant wait to get some Sprint roms avaialble. What do you guys think software issue?

No. its a hardware issue. My GSM doesn't have the purple tint at all. My fiance's first Verizon GNex was the same. One day it died and they sent her a new one and it's screen was very purple tinted. She sent it back and got a new one which didn't have the tint at all.
I would return it.

Thats exactly what I told them and they said to wait for an update. this pisses me off cause they wont let me exchange it at all.

marcusva79 said:
Well I just went back to Sprint and explain it to them. Well since the GN is new that Sprint has no tickets for the purple Screen. So the asshole tells me that it is a software issue and that the next ics update will fix the purpleish colors. I was like WTF it is a hardware issue hahah. I do thank you guys for responding. cant wait to get some Sprint roms avaialble. What do you guys think software issue?
Click to expand...
Click to collapse
i dont know if its hardware or software but you can try this. its supercurio's display expert and might help. it did get rid of most of the purple for me, still can see it with certain grays. as for the grainy white, my first galaxy nexus had that problem at low light too. its almost like a transparent cheese cloth over the screen and some lines running down it. i returned that one.
just keep trying with a different rep. the first one i talked to pretended not to see anything wrong with my phone so i talked to the manager and got the exchange after about 15mins. they were still very hesitant. try to call their call center first i find their call center reps are usually more understanding.

El Daddy said:
No. its a hardware issue. My GSM doesn't have the purple tint at all. My fiance's first Verizon GNex was the same. One day it died and they sent her a new one and it's screen was very purple tinted. She sent it back and got a new one which didn't have the tint at all.
I would return it.
Click to expand...
Click to collapse
I have a purple tint, but only at brightness levels going below 15 (setting custom brightness with aokp), but the default brightness was at 19 so I never noticed until I started to mess with the settings. I think its normal, or at least I hope it is. Well now I want to ask, is it normal to have purple tints at really low brightness?

Three strikes and I am out. This is my first amoled screen so I am not really sure if it is supposed to be like it. I will try that apk and see if that works. Thanks buddy. I am honestly afraid to get another one and then it is fully a retarded phone so I will stick with it.

I'm unable to use that apk. Error says "There is a problem parsing the package"
Do you have link to thread or other location, please?

i dont know the exact post but its in this thread towards the end.
forgot to mention that you have to use a kernel that supports color calibration, im using franco's.

neotekz said:
i dont know the exact post but its in this thread towards the end.
forgot to mention that you have to use a kernel that supports color calibration, im using franco's.
Click to expand...
Click to collapse
I have tried this, and under stock, cold and warm I still get a purple tint to my screen at low brightness (from 1-10) above 10 is usually when it stops. Any ideas?

Cptsamir said:
I have tried this, and under stock, cold and warm I still get a purple tint to my screen at low brightness (from 1-10) above 10 is usually when it stops. Any ideas?
Click to expand...
Click to collapse
You will have too root phone and use the Franco kernel. Doing that tomorrow
Sent from my Galaxy Nexus using Tapatalk 2 Beta-5

marcusva79 said:
You will have too root phone and use the Franco kernel. Doing that tomorrow
Sent from my Galaxy Nexus using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
Let me know how it goes, cuz I am rooted and running Franco kernel and still getting the purple tint.

the purple tint is still there for me too but the cold setting in that app helped a lot.

It is a hardware issue even though some software tweaks will help a little bit. My GSM gnex has this issue while my friend's gnex does not have it at all. I can't exchange mine because it is from Poland and I do not know anybody there. I just set the brightness to 50% and the issue is almost nonexistent. So my advice is to exchange it; try another store or speak to the manager. Good luck.

neotekz said:
the purple tint is still there for me too but the cold setting in that app helped a lot.
Click to expand...
Click to collapse
Ya for some reason for me thought it only happens are really low brightness. How about you?

I tried playing around with color calibration on one of my previous purple Galaxy Nexus phones. Got rid of the purple, but then things started looking too green or something.
Not sure how you can calibrate to fix colors at low brightness levels where purples become a problem and not screw up the colors when you increase the brightness levels. Doesn't seem like this would be a good solution.
I have just kept exchanging my phones. And I hate AMOLED, it's great when you get a good one, but it seems like Samsung can't make very many good ones.

Lol. If you're going below stock's lowest setting the purple graininess is normal. Get a grip people. Its a mobile screen and it has tolerances. If you get purple just lowest stock setting, I would say it is not normal but chances are Samsung will say it is within tolerance. I played with root dim the other day my screen got purple and grainy at 4/255 and below. Slightly grainy at 5/255 and 12/255. 13 and higher it was fine. 15/255 I believe is stock's lowest setting.
sent with 3g courage. better recognize. 4g courage coming soon. stock up on diapers.

How do you feel about Samsungs Display?

I first found this forum when I got my SGSII and read about the yellow tint issue, bad colour banding etc. It drove me insane the first month because I couldn't get over it. I eventually got over it after some time due to it getting "old".
I hoped my Note II would have a good screen but it seems the tint can be found in all AMOLED screens. It was easy to notice the yellow tint in my SGSII but it was very weak compared to others so I were happy. On my Note II you can notice it (I think) if you concentrate really hard and it saddens me. You also have the weak lines (colour banding?).
So, how do you feel about this? Is it something you can get over and just accept that Samsung make worse screens but with awesome hardware? The reason I stick with Samsung is because I love them and I wouldn't want to choose another brand. But still, it hurts me when I realized that Note II still has these issues. I understand all manufacturers has their problems but we're in 2012, is it impossible to create a screen that is "perfect"?
Please no "I don't have this problem, my screen is perfect". We all know everyone's phone have some kind of this issue. Is it a issue or is it something you have to accept?

I don't have this problem, my screen is perfect. I'm saying this because it is. I don't see any tint or anything.

For me the screen is georgious. I like it very much, the screen doesn`t have that flickering sometimes the Note1 had. The colours are vivid, full and the screentones are custimizable.

gee2012 said:
For me the screen is georgious. I like it very much, the screen doesn`t have that flickering sometimes the Note1 had. The colours are vivid, full and the screentones are custimizable.
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Click to collapse
It is indeed awesome, but the issue is still there. I don't like to have brightness on because of possible burn in, I keep it at 0%.

SweFox said:
I first found this forum when I got my SGSII and read about the yellow tint issue, bad colour banding etc. It drove me insane the first month because I couldn't get over it. I eventually got over it after some time due to it getting "old".
I hoped my Note II would have a good screen but it seems the tint can be found in all AMOLED screens. It was easy to notice the yellow tint in my SGSII but it was very weak compared to others so I were happy. On my Note II you can notice it (I think) if you concentrate really hard and it saddens me. You also have the weak lines (colour banding?).
So, how do you feel about this? Is it something you can get over and just accept that Samsung make worse screens but with awesome hardware? The reason I stick with Samsung is because I love them and I wouldn't want to choose another brand. But still, it hurts me when I realized that Note II still has these issues. I understand all manufacturers has their problems but we're in 2012, is it impossible to create a screen that is "perfect"?
Please no "I don't have this problem, my screen is perfect". We all know everyone's phone have some kind of this issue. Is it a issue or is it something you have to accept?
Click to expand...
Click to collapse
Is it true the Note II screen is brighter than Note 1?
I didn't have a chance to compare.
On the other hand, Note 1 colours are definitely more vivid and more awesomelicious!
And mine after 6 months, have a strong yellowish tint together with a burnt screen.
I'm not impressed with AMOLED's longevity.

Livebyte said:
Is it true the Note II screen is brighter than Note 1?
I didn't have a chance to compare.
On the other hand, Note 1 colours are definitely more vivid and more awesomelicious!
And mine after 6 months, have a strong yellowish tint together with a burnt screen.
I'm not impressed with AMOLED's longevity.
Click to expand...
Click to collapse
My own Note II aren't very strong in brightness but others might be. My SGSII definitely have stronger brightness! My SGSII didn't have any burn in, maybe due to the fact that I keep the brightness at 0%. To scared for anything else hah.

Livebyte said:
Liar.
Sent from my GT-N7000 using xda app-developers app
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Click to collapse
I think mod really have to see a solution of your random rant on this section all you do is saying bad things about the note, I'm really sorry that you had bad experience with your note 2 but no one is forcing you to keep using it, get over it and stop trolling for god sake...

Hell Guardian said:
I think mod really have to see a solution of your random rant on this section all you do is saying bad things about the note, I'm really sorry that you had bad experience with your note 2 but no one is forcing you to keep using it, get over it and stop trolling for god sake...
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Click to collapse
I doubt his screen is perfect, I asked nicely for no such posts because we all know it's not true.

AMOLED is juvenile technology. It's definitely not ready for public use. Pentile displays look horrible, even at a higher resolution, burn in occurs incredibly quickly and colours are over saturated to disguise the quality. Personally haven't seen the colour banding myself but enough people report it to make it a real issue.
AMOLED is the way forward, but it is not ready for everyday use. Samsung need to put their heads together and get production rates sorted out. Only when they can start churning out RGB displays that are correctly calibrated and don't suffer from burn in or tinting after a year can they really consider AMOLED suitable for mainstream consumption.

Hell Guardian said:
I think mod really have to see a solution of your random rant on this section all you do is saying bad things about the note, I'm really sorry that you had bad experience with your note 2 but no one is forcing you to keep using it, get over it and stop trolling for god sake...
Click to expand...
Click to collapse
That's the point... he doesn't even have a Note II... he's just complaining about a Note I...

Haven't noticed any problem with the screen because I am not looking for it. If you have to concentrate that hard to find it, maybe you should concentrate on something else entirely like going out and enjoying the day?

achusaysblessyou said:
That's the point... he doesn't even have a Note II... he's just complaining about a Note I...
Click to expand...
Click to collapse
Yes. I am complaining about Note 1. I'm glad they solved the issues in Note II. I saw my friend's Note II a while ago. Indeed they solved most of the issues.
IM IMPRESSED.
But I still suspect longevity is an issue.
EDIT: BLUE TINT.
Sent from my GT-N7000 using xda app-developers app

Won't it be possible to tune the colour of the screen when roms become more developed?
My SGS used to have a yellow tint too. Increasing the blue in the built in colour tuning app changed it to pure white.
I think a while ago I remember reading someone using an app from the play store to tweak the colour of their SGS 2 screen too. I'll try & find it.
---------- Post added at 09:17 AM ---------- Previous post was at 09:06 AM ----------
Here it is. It's called screen adjuster.
https://play.google.com/store/apps/details?id=com.netmanslab.sa
Try increasing the blue or lower the red & green and see if that gets rid of your yellow tint. You have to be rooted.

Well, I have to agree that Note has "burned mark" stain like on the screen. Mine was the first batch for Malaysia. I also noticed the same stain like effect on the Samsung's Technician's Note. But I have no problem asking Samsung to change the display for me. After replaced, there is no problem with it for about a year now. Could it be that the first batch of display have such problem?
For Note II, it's crystal clear. No stain mark. I suggest that anyone who is not satisfied with the screen should either exchange the phone or have the display replaced.

Guess some had unlucky screens, but i really like the Note2 screen. And I got one white and one grey, both have np with tints, flicker or bad colors.
But i am not the one to speak after years off use tho, as I change mobile quite often. But Note i use longer then I usually use any mobile as the functions and Spen on note is hard to find on other devices.
Skickat från min GT-N7100 via Tapatalk 2

After using the original Note for over 8 months I had no issues with its screen at all except for the very light black clipping under very specifc conditions,.And now almost after one month with my Note II, I can confidently say that this is the best screen I have ever had,no yellow or black issues,so the OP either has a faulty unit or he is a troll.
Sent from my Note II using the Spen.

There is not a single AMOLED screen which is problem free. Be it tint or any other thing. It's quite true that people who are saying my screen is 'perfect' either don't know what a perfect screen is or simply lying.
And yes, my Note 2 screen has Yellowish tint, but it's on a much lower level than my S2 and spreaded all over the display unlike S2's only left side area. So I'm more or less happy with it. This is my 5th OLED displayed phone and NONE was perfect, NONE. Only which was my favorite and near perfect was Wave S8500 screen.
Sent from my GT-N7100

Livebyte said:
Liar.
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Trolling again? For someone without the note 2, you sure spend a lot of time whining about it.
If people arent happy with it, they should get it replaced or sell and move on.
We have two n7100's in the house. Both are fine.
Note I didnt say perfect because its very rare that something is perfect. But we arent going to stare at the screen from 2mm away checking every pixel.
And everything will have a flaw in someone elses eyes.
So going by the op's logic, anyone that says otherwise is a liar?
Sent from my GT-N7100 using xda app-developers app

jujuburi said:
There is not a single AMOLED screen which is problem free. Be it tint or any other thing. It's quite true that people who are saying my screen is 'perfect' either don't know what a perfect screen is or simply lying.
And yes, my Note 2 screen has Yellowish tint, but it's on a much lower level than my S2 and spreaded all over the display unlike S2's only left side area. So I'm more or less happy with it. This is my 5th OLED displayed phone and NONE was perfect, NONE. Only which was my favorite and near perfect was Wave S8500 screen.
Sent from my GT-N7100
Click to expand...
Click to collapse
Furthermore Im mot really happy if someone has to tell me to lower down my brightness. Its unacceptable. AMOLED's are what I call still in the beta stage. Its not ready for primetime.
Sent from my GT-N7000 using xda app-developers app

To be honest my screen has no tinting like what the op said.
Also, I don't get why people don't use it at a normal brightness level. If it burns in then have it replaced while it's under warranty. That's what I did with the s2.
Sent from my GT-N7100 using Tapatalk 2

vertical lines. blobs..etc

am i the only one that is noticing this? while its not as apparent as it was on t989, this phone seems to have blobs, vertical lines and other screen defects
link to the issue thread for t989
http://forum.xda-developers.com/showthread.php?t=1300133
ive went through 2 phones(one had physical defect) and both had this issue, so im going to guess its probably pretty widespread.
anyone wanna check their phones for these as well?
since blobs, lines are not acceptable on a 600dollar phone like this
To find the blobs/lines, look at grey background at night with no other lightsource than the phone itself.

Mine has a small line but it's like dead in the middle of the screen.
Sent from my SGH-T889 using xda app-developers app

RTFOP said:
Mine has a small line but it's like dead in the middle of the screen.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
mine too, only 3 small blobs, and a line
the thing with these screens is that the oleds are controlled by a voltage regulator, and when you turn the brightness down the voltage regulator can't neccearily provide enough voltage to the screen, which causes the issue we have
i was hoping samsung would have fixed this issue by now..its a surprise that they havnt

just to add
this is the kind of technology samsung needs;
http://www.ignisinnovation.com/technology/ignis-technology-overview/ignis-maxlife-technology
and
http://www.ignisinnovation.com/technology/ignis-technology-overview/intelligent-pixel

AznDud333 said:
am i the only one that is noticing this? while its not as apparent as it was on t989, this phone seems to have blobs, vertical lines and other screen defects
link to the issue thread for t989
http://forum.xda-developers.com/showthread.php?t=1300133
ive went through 2 phones(one had physical defect) and both had this issue, so im going to guess its probably pretty widespread.
anyone wanna check their phones for these as well?
since blobs, lines are not acceptable on a 600dollar phone like this
To find the blobs/lines, look at grey background at night with no other lightsource than the phone itself.
Click to expand...
Click to collapse
People call it black crush it's known for anoled screens https://www.google.com/search?hl=en....0.89.255.3.3.0.les;..0.0...1ac.1.sJaoi5a2zrQ
Sent from my SGH-T889 using xda premium

deeznutz1977 said:
People call it black crush it's known for anoled screens https://www.google.com/search?hl=en....0.89.255.3.3.0.les;..0.0...1ac.1.sJaoi5a2zrQ
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
No, this is not black crush, the blobs and vertical lines are something else.
blackcrush does exist for these phones, but mura and vertical lines exists as well.

AznDud333 said:
.......
To find the blobs/lines, look at grey background at night with no other lightsource than the phone itself.
Click to expand...
Click to collapse
Real life you sit around in a dark closet looking at a grey screen? Maybe your being a little too critical? Just enjoy the damn phone. It rocks!
Sent from my SGH-T889 using xda app-developers app

danr238 said:
Real life you sit around in a dark closet looking at a grey screen? Maybe your being a little too critical? Just enjoy the damn phone. It rocks!
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
i wish i could
having had an T989(tmo gs2)
initially the screen looks like what we have now
just look again in a year, the lines will become so apparent that youd want to smash your phone
in either case, it would bother a lot of people when they us their phone at night.
not to mention that this is a 600dollar device, it needs to be flawless!

AznDud333 said:
i wish i could
having had an T989(tmo gs2)
initially the screen looks like what we have now
just look again in a year, the lines will become so apparent that youd want to smash your phone
in either case, it would bother a lot of people when they us their phone at night.
not to mention that this is a 600dollar device, it needs to be flawless!
Click to expand...
Click to collapse
Nothing lasts forever. Get that through your head and you'll live a happier life.
Sent from my SGH-T889 using Tapatalk 2

llustig said:
Nothing lasts forever. Get that through your head and you'll live a happier life.
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
nothing does indeed, which is why im glad my credit card gave me a 2 year warranty on this phone
in either case, ive posted this so people are aware that this issue exists, should they take action against samsung

The 1st unit I had were free of dark lines; but I am confident that it had the mura effect as well but was much harder to find since the dots were concentrated on the edges (near the bezel) of the display; if you look carefully at all the T-Mobile note 2's, they all have the AMOLED issue. I did notice on my first unit extremely faint stains throughout the display just like in the demo unit (in black background), but the lines were not there and hardly any dots. However, the whites on my 1st unit were somewhat dull, not as bright as the demo unit at the store, and had a yellow tint on the 2nd half of the display, and a light pinkish hue to some extent at the center of the display in a full white background, and also had faint horizontal lines (only when looked carefully) at lowest brightness in a white background (which became worse and more prominent over time).
My 2nd unit, though it does have a 1cm black line in the middle of the display, with 3 or 4 dots on the top and bottom left of the display, the whites are true whites, and the display is much brighter than the 1st unit I had. No yellow tint to be found, no pinkish hue, and no faint horizontal lines at low brightness and white background! Surprisingly, the color and brightness uniformity are flawless on my 2nd Note 2 (throughout the display, white is white, even brightness) , compared to the '3' Galaxy S2's, '1' Note 1, and 1st Note 2 I owned in the past. Best of all, the build quality on my 2nd unit is also better, no squeaking bezel or back cover, and hardly any blemishes on the bezel. The light which was leaking through the home button is almost gone after a couple of weeks of use.
So far, it seems like my 2nd Note 2 is a safe and clear winner; really hard to find a unitform AMOLED display these days and my 2nd Note 2 just so has one.
Why send something back as a result of finding the slightest chance of a mura effect when you might get something worse in return.
Like many say on the forum, "I guess you can't get it all."

Is there anyway the purple haze issue is caused by heat?

So yesterday I got a replacement one from Verizon and as soon as I opened it I checked the camera and the camera was fine so I was glad about that. But unfortunately I accidentally updated and my phone suddenly had the issue. Again today I tried to use the camera and the camera was fine so I plugged it in to charge and put a case on it when I picked it up it felt a bit warm and I checked the camera and the issue began to creep up again. So to test it I unplugged my phone let it cool down infront of a fan and it was perfect again. Anyone else try this or am I over thinking this.
Sent from my HTC6500LVW using xda app-developers app

Every HTC One has the purple hue issue. Whether people want to admit it or not. The low light setting was set too low. Find a white wall or counter top , in a dark room, take a picture point blank, one inch away, two inches away, three inches away, they all have a purple hue. It's not until you back it up a ways so that light passes through that you see the purple hue disappear.

The first picture was when the phone was nice and cool. Second I took after watching a couple of YouTube videos while on the charger while the phone got warm on the same spot. I just think it's weird how that works. Is it possible that the sensors are being messed with by heat?
Sent from my HTC6500LVW using xda app-developers app

Sorry forgot to upload the second one. Haha
Sent from my HTC6500LVW using xda app-developers app

Think it's to do with iso.
Sent from my HTC6500LVW using Tapatalk 2

NSRpxndxhou said:
Sorry forgot to upload the second one. Haha
Sent from my HTC6500LVW using xda app-developers app
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From the looks of the shadows and the lighting, the first picture, the whites on your bed are bright, the aluminum from your phone tells me you either have a light on or sun passing through a window. if you take a picture in a dark area, like the second picture where the whites in the bed are dark and the reflection from the aluminum on the phone indicate that a light is turned off or the sun has settled down, and your going to see the purple hue.

I think it's a software bug Verizon will fix. (they can't replace all our phones with new ones, or we'd get the shaft and get refurbed unit casuing an uproar)
anyway we will find small thing that help fix it but all phones eract differently and this camera software is prime example.

BygSii said:
Every HTC One has the purple hue issue. Whether people want to admit it or not. The low light setting was set too low. Find a white wall or counter top , in a dark room, take a picture point blank, one inch away, two inches away, three inches away, they all have a purple hue. It's not until you back it up a ways so that light passes through that you see the purple hue disappear.
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I do not have a purple hue on black or white. I had a little bit of purple tint when I took a picture of fire, but the camera was so good it captured the fire and the surrounding area as well.

Hey guys, come on over and join the purple tint party here --> http://forum.xda-developers.com/showthread.php?t=2317507
Also, If you could answer a few questions about your phone (you'll find the info on the last few pages of the thread) that would be great. We are trying to find some kind of pattern to this issue.

I have the purple hue issue as well. I think there may be something to the whole "caused by heat" argument. If I power off my One and leave it sitting for say 10 mins and do a cold boot there's no purple/red/blue hue. Once I use the phone for 10 minutes or so it pops back in. I actually had it remedied for over a week and a half after doing a factory reset and cache wipe. Then all of a sudden it came back. THAT makes it seem like a software issue. So idk. Seems both are viable arguments based on my personal experience. I hope it's software bc it's annoying as all hell.
I wanted to add that changing the ISO to 100 that some people have had success with doesn't do anything for me except change it from solid purple to a light purple haze. A little better but still very noticeable. HTC addressed the issue and said it was going to be fixed with the 4.3 update so I'm curious if the Sprint users actually have seen the issue resolved or not.
UPDATE: I added a thread on the Sprint HTC board asking if the issue has been resolved or not. So we'll see what they say

BreakingVZW said:
I have the purple hue issue as well. I think there may be something to the whole "caused by heat" argument. If I power off my One and leave it sitting for say 10 mins and do a cold boot there's no purple/red/blue hue. Once I use the phone for 10 minutes or so it pops back in. I actually had it remedied for over a week and a half after doing a factory reset and cache wipe. Then all of a sudden it came back. THAT makes it seem like a software issue. So idk. Seems both are viable arguments based on my personal experience. I hope it's software bc it's annoying as all hell.
I wanted to add that changing the ISO to 100 that some people have had success with doesn't do anything for me except change it from solid purple to a light purple haze. A little better but still very noticeable. HTC addressed the issue and said it was going to be fixed with the 4.3 update so I'm curious if the Sprint users actually have seen the issue resolved or not.
UPDATE: I added a thread on the Sprint HTC board asking if the issue has been resolved or not. So we'll see what they say
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Funny you say that because I was just heading over to their forum to post the same question

Okay seriously... In the thread link the other user posted about the camera issues 85% of HTC One users on XDA have the issue. 85%!!!! Pathetic.
---------- Post added at 01:37 PM ---------- Previous post was at 01:34 PM ----------
Oh and the 4.3 update did NOT fix the issue according to 2 Sprint users in the thread I posted on their forum. Said it was a little better but still there. Awesome.

BreakingVZW said:
Oh and the 4.3 update did NOT fix the issue according to 2 Sprint users in the thread I posted on their forum. Said it was a little better but still there. Awesome.
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This is the worst news I've read all day.

one4thewings said:
This is the worst news I've read all day.
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+ 1. No kidding. Maybe once we get source someone here on XDA can pull some magic and help.

I hate when non-Apple products fail in quality assurance! I'm running nightlies of CM and I get the purple tint.

Yeah like apple products are soc perfect lol. Thanks for the laugh.
Sent from my One using Tapatalk 4

BygSii said:
Every HTC One has the purple hue issue. Whether people want to admit it or not. The low light setting was set too low. Find a white wall or counter top , in a dark room, take a picture point blank, one inch away, two inches away, three inches away, they all have a purple hue. It's not until you back it up a ways so that light passes through that you see the purple hue disappear.
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My wife and I both got the HTC one on the same day. Mine has the purple hue in low light and hers does not. To test this I would open the camera and lay it down on my couch so the camera gets nothing but black. Mine will slowly turn almost completely purple and my wifes will remain completely black. She also does not have the tint in low light conditions. I also think heat may play a role. One of the first things I did when I got my phone was run multiple 3dmark tests to see how hot it gets and also test the performance of the graphics chip. I had taken pictures before this and noticed no hue until after my phone heated up really hot. Since then it has had the issue. I think the OP is on to something as I was thinking the heat damaged the camera myself. I also think HTC probably knows this and just wants us to think its a software thing that can be fixed. Even if you adjust the low light settings the hue can still be seen, just not as bad. I bet the update to fix this will probably be something that disables that portion of the hardware so we all just think its been fixed.

It not heat and was you and your wife's settings the exact same? I can get rid of the haze if I lower the iso setting and if I use HDR or night it goes away.
Sent from my One using Tapatalk 4

BygSii said:
Every HTC One has the purple hue issue. Whether people want to admit it or not. The low light setting was set too low. Find a white wall or counter top , in a dark room, take a picture point blank, one inch away, two inches away, three inches away, they all have a purple hue. It's not until you back it up a ways so that light passes through that you see the purple hue disappear.
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Its always good to make claims you don't know lol. Mine does not. My friends does. He even says mine does not... But I'm sure you know everything
Sent from my HTC6500LVW using xda app-developers app