Develop Bugs

[Q] Screen Banding and Notification LED ##With solution to notification issue##

I got my Galaxy Nexus yesterday and I love it. There's just a couple of things bugging me and wanted to see if anyone else was having the same problems and of course if anyone knew of any solutions.
1- Screen. The resolution is fantastic but i've noticed some banding in flat colours. It's most noticeable in light and mid greys. There is a strip that runs up the middle of the screen that is noticeably lighter that the rest of the display. This goes away on high screen brightness but is really quite hard to ignore at other times.
2- Notification LED. Why is there no native support for customising this in ICS!? Either I've missed it or Google have missed a trick. I got it working with an app from the market but it only worked while the apple was running in the background, if I dismissed the apple from the new task switcher... No more custom notification lights.
Anybody else having these issues?
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Notications solution.
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To get the most out of your multicoloured LED you can use the Lightflow app which is available free from the market, to get this working properly on the Galaxy Nexus enable "Run in Foreground" in the general settings menu.
Thanks to jabok for spotting this setting.

Crin said:
I got my Galaxy Nexus yesterday and I love it. There's just a couple of things bugging me and wanted to see if anyone else was having the same problems and of course if anyone knew of any solutions.
1- Screen. The resolution is fantastic but i've noticed some banding in flat colours. It's most noticeable in light and mid greys. There is a strip that runs up the middle of the screen that is noticeably lighter that the rest of the display. This goes away on high screen brightness but is really quite hard to ignore at other times.
2- Notification LED. Why is there no native support for customising this in ICS!? Either I've missed it or Google have missed a trick. I got it working with an app from the market but it only worked while the apple was running in the background, if I dismissed the apple from the new task switcher... No more custom notification lights.
Anybody else having these issues?
Click to expand...
Click to collapse
Sorry to bump but I'd really like the opinion of a few other Galaxy Nexus owners, especially about the screen.
I love this phone but I am considering taking it back because of the banding on the screen, it's not noticeable until there is a flat grey in an app and then it's quite visible as a lighter band up the centre of the screen.
Is this a fault or is it to be expected on sAMOLED screens? I've only had LCD before.

Does it look anything like this or something different? http://forum.xda-developers.com/showthread.php?t=1320942
Either way there are issues with SAMOLED+ screens, there are people with the Galaxy S II and Droid Razr with screen issues too.

as far as I know, it is a common trait with Super AMOLED screens - had the same issue with my Nexus S, and with my friend's phones that have Super AMOLED screens.
The banding disappears if you have the screen at a higher brightness, so it does seem to be an issue inherent with changing the brightness/colour temp of the screen.
Also, AMOLED screens are susceptible to screen burn, which is why if you leave the screen on some white text on a black background, if you then switch to a screen with mostly grey elements you'll see a ghosted image of that text.

Crin said:
Sorry to bump but I'd really like the opinion of a few other Galaxy Nexus owners, especially about the screen.
I love this phone but I am considering taking it back because of the banding on the screen, it's not noticeable until there is a flat grey in an app and then it's quite visible as a lighter band up the centre of the screen.
Is this a fault or is it to be expected on sAMOLED screens? I've only had LCD before.
Click to expand...
Click to collapse
Seeing similar on my screen but it's not really noticeable unless the phone is on auto brightness or the lowest manual setting.
From reading other threads, sounds like the GSII has a similar problem. Looks like some people have been through a few phones before getting a "band free" unit.
You could try taking it back to a (willing) store for a swap - given the current stock levels you may have a few issues though and you may not get a unit without the banding anyway.
In terms of notification LED, wait a bit for some better third party apps to arrive. Not many (existing) phones use RGB coloured LED's or similar for notifications (Nexus One and Galaxy Nexus are the only two that quickly spring to mind) so it's possible Google didn't add support because of the limited use. ICS is in it's infancy and there's a lot of development to come (both from Google and third party dev's).

Thanks for your responses!
In some ways it's good to know it's a know issue, and in others it's a bit disappointing.
I've attached an image for you to look at, you think it's worth sending back?

No.
I invented cyberspace. You're trespassing.

Crin said:
Thanks for your responses!
In some ways it's good to know it's a know issue, and in others it's a bit disappointing.
I've attached an image for you to look at, you think it's worth sending back?
Click to expand...
Click to collapse
Personally, I'd just live with it - especially given that there's no guarantee you'd get a better model if you swapped it - hell you could end up with a worse screen!

I'm not sure it would be worth the hassle to send it back. This seems to be an issue to some degree in most SAMOLED screens. You might end up with a worse phone.
I seem to recall that many phone screens have artifacts at very low brightness settings.

This is exactly the same problem as I have. On low brightness it is visible but not on normal brightness.
I did have another nexus on order that I was going to compare it with but I decided to get an N9 instead as I don't need 2 nexus phones! I figure I can go try android beam in a phone shop lol
The question about sending it back is a tricky one - it's not visible With normal brightness so how can we be sure the replacement won't have the same problem? We can't.

yep. i have a vague banding when i look very closely.
solution ? keep my eyes more than 3 inches from the screen.
I hate it when people point out things that you have to look very hard at cos you then notice them forever more

can you confirm that with normal brigthness the problem is solved on every screen?

for the LED customisation get Light Flow from the market, works great for setting different colours for all sorts of things.
Sent from my Galaxy Nexus using XDA App

sblantipodi said:
can you confirm that with normal brigthness the problem is solved on every screen?
Click to expand...
Click to collapse
on auto-brightness i can notice it (if i look very hard) on the calendar app.
pump the brightness up to about 85% and go back to the calendar app and i cant see it ... but now my eyes hurt

wilbur-force said:
on auto-brightness i can notice it (if i look very hard) on the calendar app.
pump the brightness up to about 85% and go back to the calendar app and i cant see it ... but now my eyes hurt
Click to expand...
Click to collapse
85% in an unusable brightness for eyes and for battery, so the problem isn't fixable in an easy way. sincerely I
don't want a defective phone and get its defect as a feature.

Crin said:
Thanks for your responses!
In some ways it's good to know it's a know issue, and in others it's a bit disappointing.
I've attached an image for you to look at, you think it's worth sending back?
Click to expand...
Click to collapse
i had problem like this on my atrix too...( i think most of atrix owners noticed that too )
light grey.........
the only common thing between atrix & GN is Pentile matrix....
i dont know this is the reason...
i just want u to know that you are not alone...
by the way , i sold my atrix...

sblantipodi said:
85% in an unusable brightness for eyes and for battery, so the problem isn't fixable in an easy way. sincerely I
don't want a defective phone and get its defect as a feature.
Click to expand...
Click to collapse
i just picked a random setting to prove/disprove the brightness thing. to be honest i REALLY have to look for these bands on auto-brightness .....
just tried 50% (still too bright in my opinion) and i still cant see banding. nor about 40%.
switched back to auto (which must be only about 20%) and they are there is i get really close and squint.
Seriously .... wouldnt let them worry you !

wilbur-force said:
i just picked a random setting to prove/disprove the brightness thing. to be honest i REALLY have to look for these bands on auto-brightness .....
just tried 50% (still too bright in my opinion) and i still cant see banding. nor about 40%.
switched back to auto (which must be only about 20%) and they are there is i get really close and squint.
Seriously .... wouldnt let them worry you !
Click to expand...
Click to collapse
thank you.

I have just completed a 3hr car trip using Google navigation and noticed the banding on auto resolution with it disappearing on bright vivid colours or dark/blacks. Thinking of asking phones4u to check out others for a possible swap.
When the phone was on charge i didn't notice any status light or none flashing when a txt was received. Should there be?
Sent from my Galaxy Nexus using XDA App

amczee said:
I have just completed a 3hr car trip using Google navigation and noticed the banding on auto resolution with it disappearing on bright vivid colours or dark/blacks. Thinking of asking phones4u to check out others for a possible swap.
When the phone was on charge i didn't notice any status light or none flashing when a txt was received. Should there be?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
definitely seen an LED flashing for notifications. surprising large LED and at the BOTTOM of the phone !

Galaxy Nexus - Purple Tint + Grainy Screen

Hey Guys,
I just got my GSM Nexus about 2 days ago from Germany (Ordered it online and my uncle bought it here in India for me). The phone is AMAZING! I love everything about it! Specially the screen... but I just noticed something. I was going through some thread regarding the screen of the Nexus. My phone has some serious contrast issues.
The black (Pure black), on the screen is perfect. Say for example - The navigation bar. But when the phone is on low brightness level, the greys turn into purple! This is a common issue, I know, just keep reading..
At low brightness level, I can see the grains on the screen, they are very much visible and all the greys turn into purples! NO idea why! It's actually really annoying, my keyboard, my settings background and notification drop down literally turns purple.
So searching for this issue, I tested the screen through this - http://www.lagom.nl/lcd-test/black.php - The first black, IS PURPLE ON THE PHONE. The background is pure black but the first black sample is purple!
I just noticed that even on 100% brightness I can see the grains and there are some purple stuff I can still see! Specially the starting of the gradient on the Settings menu.
I'm really worried right now. I have the bill/invoice of the phone. The warranty period is 2 year but I'm not sure whether they'll replace the phone's screen here in India through warranty or not. If not, I'll be so depressed.
Any idea as to what I should do?

I would contact them about the issue being resolved through warranty. The only thing I would be worried about if they did cover it would be if they exchanged it for a new one and it ended up having the same problem(since it seems somewhat widespread from what I have read). Not sure how the warranty works though. Best of luck to you!

I went through 3 Galaxy S II's before finding one that had an acceptable (but grainy) display.
My Galaxy Nexus has annoying SAMOLED issues as well, such as vertical lines and color banding, graininess, spots, etc. All I can say is don't expect a perfect screen, even if you get a replacement.

The biggest problem is - The Galaxy Nexus has not been launched in India -.-

I just sent a mail to the head of Samsung service but didn't get a positive reply they're saying that the replacement of the screen will be costly. Really disappointing.

I am really sorry to see that Samsung won't replace this phone. I had this same exact issue with the purple tint especially on low brightness. It is very noticeable on certain backgrounds or shades of black where it suddenly turns purple. The best example I could find was putting the standard color gradient wallpaper that comes with ICS and turn on the clock program and with the brightness on low turn the clock to dark mode and the purple shows up all over the place. It is quite annoying because this affects everything you do with the phone. Luckily I was within my 30 day trial period so I could get it replaced. The new phone is perfectly fine.

Had this happen to me on my replacement phone. Took it in to verizon and the reps thought I was crazy. I tried to explain that it was mostly visible with low light levels and that they should take it into the back and look at it but they just stood there. So, my third phone should be here today and I am going to be pissed if it has any issues.
I still think this is a great phone regardless of the above issues

Yeah I don't think it's the OP's phone that has the problem. I think all Galaxy Nexuses have the same problem.
Sent from my Transformer Prime TF201 using Tapatalk

Really disappointing though. I paid a hell lotta money for this thing It's the GSM version..

I always assumed that this was the standard color pattern of the Gnex. Mine has it, and I've gone through 3 screen replacements so far and all of them had it.

From what I heard Supercurio might be working on Voodoo Color for the Galaxy Nexus so hopefully it will be able to adjust the colour balance so the grey looks more grey. As for the grain effect I don't think there will be a way to fix that since from what I read it is caused by pixel inhomogeneities.
Anyway if it makes the OP feels any better once you get used to it you hardly notice the problems at all unless you specifically look out for it. Any screens you buy have some sort of imperfections and the Galaxy Nexus's is definitely one of the least imperfect.
Sent from my Transformer Prime TF201 using Tapatalk

It took me 3 exchange to get rid of purple but now I have vertical banding.
Quality control sucks...it just that simple.
Sent from my Galaxy Nexus using Tapatalk

I don't have any grain, but my keyboard looks purple from ~20% and lower brightness. Bit of a shame, it's the only chink in this phone's armor so far, but it ceases to become an issue at ~50% brightness, which I use. Until now I thought it was a part of the ICS colour pallette as even pulling up a sample of dark grey on Google doesn't replicate the purple

Such a weird issue this is! I also have an HTC Sensation with Vanilla ICS 4.0.3 - The greys are perfect due to the SLCD panel, no grains too!
But meh, whatever! The Nexus's screen is sexy! So pure! (At high brightness levels)
I'm always going to love it

Okay great news! I talked to the manager of Samsung Mobile India CC - He agreed and told me to visit the nearest service center. But now it depends on the SC to change the screen or not.

I think this is just normal for this phone...I just got mine and its purple too...no biggee... still an awesome screen.

ezcats said:
I think this is just normal for this phone...I just got mine and its purple too...no biggee... still an awesome screen.
Click to expand...
Click to collapse
Exactly! Do you have a grainy screen too?

My first Galaxy Nexus seemed perfect, I didn't even know about these screen problems, because mine didn't have them and I so I really ignored topics about screen problems.
Then I swapped it out for a cheaper open box Galaxy Nexus. Now I'm seeing a purplish tint to my dark wallpaper when I have the brightness level down. And more troubling is I seem to have a grainy effect mostly visible on grey backgrounds at any brightness level (I see it a lot with the Market and Kindle apps). I don't seem to have a grainy effect with other colors though that I notice.
Little disappointed. But don't think there is much I can do because it was an open box. Doubt the retailer would let me exchange it. Does Samsung offer warranty support for the i9250 in the US? I go to Samsung's support website and enter my i9250 model number and it just says invalid.

Ravynmagi said:
Does Samsung offer warranty support for the i9250 in the US? I go to Samsung's support website and enter my i9250 model number and it just says invalid.
Click to expand...
Click to collapse
Just find a service e-mail ID and send them a mail! That's what worked for me! They'll reply back by the next day. Try to convince them as much as you can!

The purple may be common, but it's certainly not normal. My first GN had deep blacks and very nice neutral greys. But it had two dark blotches that were visible on a black background without having to be in total darkness - just evening lighting would make them visible. But the colors were similar to the Nexus S it is replacing. The replacement GN I got has the normal amount of graininess at low light settings, which is acceptable to me, but the colors have a very purple tint and the contrast is not very good - holding it up between the first GN that I have to ship back and the Nexus S makes the purple and low contrast very obvious. Maybe third time will be the charm....

Is my Galaxy Nexus screen okay?

Hello. So this is my 6th GNexus that I received today, because I just seem to be getting phones with the same dark screen (in my eyes they are dark). This is at 25% brightness.
Or maybe I'm used to my first brand new one that was just perfect to me? It was naturally bright. The current one I have seems good, but the keyboard is darker and in the notification greys and browser bar grays u can notice the color differences. When I go to a website that's background is reddish/organish it's pretty noticeable there.
As of me typing this, I spoke to Verizon and said if on my 7th GNexus (next one coming Thursday 3/29) had the same issue with the screen they'd be consulting it with Samsung to see if it's a software issue or the LED inside the screen is messed up or something.
Thanks. So how would you describe a "good" screen? Pictures appreciated, just making sure I don't have one that's fine and I'm freaking out about it.

Are you for real or just trolling?
Seriously? Complaining about a dark screen when you have the brightness set to 25%? The screen is supposed to be dark the lower you set the brightness at; that's just common sense, geez...
I think I've finally decided to stop coming to XDA. Coming to these forums just gives me a headache now. All the absolutely idiotic threads/posts by what seem to be either trolls or complete retards. /endrant

I'm for real.
It's at 25% brightness and I've held not one but two GNex in my hands that looked fine at 25%. Something is wrong.
If the forums give you a headache and you can't tell the difference between trolling and reality, welcome to the interwebz. /endrant.
Maybe the thread wasn't completely necessary, but there's the occasional decent person that likes to input on the situation.
Let's start by clearing your headache, you didn't need to reply, if it was a "idiotic thread by a troll or compete retard". Lol.

Let's look at the one constant between all 7 phones, you. I've got one guess where the problem is located.
Sent from my Galaxy Nexus using XDA App

Let's look at the one constant between all 7 phones, you. I've got one guess where the problem is located.
Click to expand...
Click to collapse
Okay, thanks. I appreciate you coming forth with a more reasonable reply.
In case I'm still being looked upon as a troll, does anyone know the symptoms for a "bad" screen? I searched and read the thread about what's okay and not for a Galaxy Nexus screen but seems like I have some good stuff and some bad stuff, which is confusing.

User error. Obviously.
Sent from my Nexus in Texas.

So I'm guessing you've had a look at the sticky on this forum? I don't see what's so confusing about it? You either have unattainable expectations on what the screen 'should' be or your the most unlucky person ever. There's no way 7 devices in a row would be faulty.

RTContent said:
So I'm guessing you've had a look at the sticky on this forum? I don't see what's so confusing about it? You either have unattainable expectations on what the screen 'should' be or your the most unlucky person ever. There's no way 7 devices in a row would be faulty.
Click to expand...
Click to collapse
Yeah, you got me thinking now, anyway here are some pictures, while I'm not a pro photographer I tried my best as I was in a hurry. These are taken from an HTC Thunderbolt. (25% brightness) These look right?
Anything odd in the color of the yellow coins in Temple Run?
Red and Brown seem odd to any of you?
Keyboard, here's where I really think it's a bit dark, look behind the keys. This is a screenshot but if the issue shows even in the Android OS Screenshot.. isn't that an issue?

Icey34 said:
Yeah, you got me thinking now, anyway here are some pictures, while I'm not a pro photographer I tried my best as I was in a hurry. These are taken from an HTC Thunderbolt. (25% brightness) These look right?
Anything odd in the color of the yellow coins in Temple Run?
Red and Brown seem odd to any of you?
Keyboard, here's where I really think it's a bit dark, look behind the keys. This is a screenshot but if the issue shows even in the Android OS Screenshot.. isn't that an issue?
Click to expand...
Click to collapse
i think a visit to your friendly neighborhood eye doctor will do wonders. or an eyepatch so the looks you get won't be so bad.

Ehh a nice amount of sarcasm there but, that can mean 2 things good or bad, so you think it's alright?

Looks fine. I've seen pictures that were easily worse.
Sent from my Nexus in Texas.

Okay, thanks huge sigh of relief.
So the other ones I had that were brighter, were just different screens but they weren't bad (nor was this one)? Right?

Looks just fine to me.
You have the brightness at 25% though? If the screen on another one looked fine at 25% (maybe a demo in the store?) maybe you should think about the lighting where you used it. If it was inside and fine at 25% but you are using yours outside at 25% then that is likely the problem. The brightness needs to be higher in brighter rooms / brighter days.
Try setting it to auto and see if it works fine for you that way. If it does, then you are using it as intended AND it works for you, so no worries. Remember, it is an AMOLED display and is designed to be more power efficient than other displays, so having it on auto should be just fine.
I personally set mine to 20% on another phone (totally different type of display, though the backlight itself might be similar, IDK) and its fine until a bit of sunlight hits it. I then switch it back to auto when I exit a building or enter a place with those obnoxiously bright halogen lights.
I suspect that is the issue you are having, how you are using it vs how it is designed to be used.

I know what you mean. But the 3rd GNex and the first I had, everything on the phone was literally brighter on 25% brightness. So I guess every phone has a different screen? (The phones with working/good) screens.
What I mean by "brighter" is for example the background of the keyboard set when your going to type a message, it varies a lot in brightness from phone to phone.

[Q] Does ANYTHING near-black look purple on your gnex at ANY brightness?

Some people are saying that my purple screen issues documented here:
Matt08642 said:
So I am on my second Galaxy Nexus, and I'm on my way to a third tomorrow.
My first one was absolutely awful, with blacks looking bright purple (Phone 1: http://i.imgur.com/2bjUZ.jpg ) and now OTHER elements looking purple (Phone 2: http://i.imgur.com/1EI0V.jpg ). That's not all. My first one was somewhat free of screen banding, but this one is riddled with it in every menu: http://i.imgur.com/j2oxB.jpg
How common are these issues? I'm getting kinda fed up here.
Click to expand...
Click to collapse
Are nothing more than standard AMOLED behaviour. They are saying that terrible colors like I am experiencing are normal if the phone is dim.
Is this true? Does anyone have ANY color issues at ANY brightness?

Well... I don't have ANY issues at ANY brightness fyi.

anton2009 said:
Well... I don't have ANY issues at ANY brightness fyi.
Click to expand...
Click to collapse
Good to know there are some phones out there that look great all the time
I'm not leaving the store tomorrow until I am certain the screen is perfect!

When you look at the phone in the store tomorrow, and you go to settings, don't get scared away by what appears to be "banding" in the background image. It' just a poor quality image google has chosen to use as the background. See?

anton2009 said:
When you look at the phone in the store tomorrow, and you go to settings, don't get scared away by what appears to be "banding" in the background image. It' just a poor quality image google has chosen to use as the background. See?
Click to expand...
Click to collapse
Wow, why the hell would they use that AWFUL image?
Tomorrow I'll mostly just be looking for purple colors on low brightness.
EDIT: Here's a new picture showing that the screen is still purple http://i.imgur.com/uaRwP.jpg

Wauw that looks bad. I'm currently struggling with a grainy (gray) screen, but looking at other nexuses that seems normal. On light i can however see darker spots and lines on black screens (including boots and black images) but seeing other topics crawled with the same issue I don't put much trust in a device without it...
Sent from my Galaxy Nexus using XDA

amonfog said:
Wauw that looks bad. I'm currently struggling with a grainy (gray) screen, but looking at other nexuses that seems normal. On light i can however see darker spots and lines on black screens (including boots and black images) but seeing other topics crawled with the same issue I don't put much trust in a device without it...
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Oddly enough, neither of my Nexus' have had the grainy screen problem, just this discoloration

I received my 2nd Nexus today after the firsts' volume buttons stopped working. The new one has purple where black used to be, like yours, but doesn't make the experience any worse. However, when I pull the notifications area down on low brightness, the screen dims further - does this happen on yours? It's quite annoying...

Mine is okay. Not perfect but okay. There is still a little bit of purple (not that extreme like uours) but after a few days you barely notice it
Sent from my Galaxy Nexus using XDA

3ddyz said:
I received my 2nd Nexus today after the firsts' volume buttons stopped working. The new one has purple where black used to be, like yours, but doesn't make the experience any worse. However, when I pull the notifications area down on low brightness, the screen dims further - does this happen on yours? It's quite annoying...
Click to expand...
Click to collapse
on low brightness the notification tray is almost an opaque black

Same here but top bar gets even darker when notifications area is pulled down, even when brightness is set to 0. Whites are a LOT better tho.
Edit: just noticed that when taking photos, the brightness of whats being photographed affects the screens brightness. Also, top half of pages on tapatalk are a lot brighter than the bottom halves, it's strange and quite annoying once you notice it...
Sent from my Galaxy Nexus using Tapatalk

Is there anyway the purple haze issue is caused by heat?

So yesterday I got a replacement one from Verizon and as soon as I opened it I checked the camera and the camera was fine so I was glad about that. But unfortunately I accidentally updated and my phone suddenly had the issue. Again today I tried to use the camera and the camera was fine so I plugged it in to charge and put a case on it when I picked it up it felt a bit warm and I checked the camera and the issue began to creep up again. So to test it I unplugged my phone let it cool down infront of a fan and it was perfect again. Anyone else try this or am I over thinking this.
Sent from my HTC6500LVW using xda app-developers app

Every HTC One has the purple hue issue. Whether people want to admit it or not. The low light setting was set too low. Find a white wall or counter top , in a dark room, take a picture point blank, one inch away, two inches away, three inches away, they all have a purple hue. It's not until you back it up a ways so that light passes through that you see the purple hue disappear.

The first picture was when the phone was nice and cool. Second I took after watching a couple of YouTube videos while on the charger while the phone got warm on the same spot. I just think it's weird how that works. Is it possible that the sensors are being messed with by heat?
Sent from my HTC6500LVW using xda app-developers app

Sorry forgot to upload the second one. Haha
Sent from my HTC6500LVW using xda app-developers app

Think it's to do with iso.
Sent from my HTC6500LVW using Tapatalk 2

NSRpxndxhou said:
Sorry forgot to upload the second one. Haha
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
From the looks of the shadows and the lighting, the first picture, the whites on your bed are bright, the aluminum from your phone tells me you either have a light on or sun passing through a window. if you take a picture in a dark area, like the second picture where the whites in the bed are dark and the reflection from the aluminum on the phone indicate that a light is turned off or the sun has settled down, and your going to see the purple hue.

I think it's a software bug Verizon will fix. (they can't replace all our phones with new ones, or we'd get the shaft and get refurbed unit casuing an uproar)
anyway we will find small thing that help fix it but all phones eract differently and this camera software is prime example.

BygSii said:
Every HTC One has the purple hue issue. Whether people want to admit it or not. The low light setting was set too low. Find a white wall or counter top , in a dark room, take a picture point blank, one inch away, two inches away, three inches away, they all have a purple hue. It's not until you back it up a ways so that light passes through that you see the purple hue disappear.
Click to expand...
Click to collapse
I do not have a purple hue on black or white. I had a little bit of purple tint when I took a picture of fire, but the camera was so good it captured the fire and the surrounding area as well.

Hey guys, come on over and join the purple tint party here --> http://forum.xda-developers.com/showthread.php?t=2317507
Also, If you could answer a few questions about your phone (you'll find the info on the last few pages of the thread) that would be great. We are trying to find some kind of pattern to this issue.

I have the purple hue issue as well. I think there may be something to the whole "caused by heat" argument. If I power off my One and leave it sitting for say 10 mins and do a cold boot there's no purple/red/blue hue. Once I use the phone for 10 minutes or so it pops back in. I actually had it remedied for over a week and a half after doing a factory reset and cache wipe. Then all of a sudden it came back. THAT makes it seem like a software issue. So idk. Seems both are viable arguments based on my personal experience. I hope it's software bc it's annoying as all hell.
I wanted to add that changing the ISO to 100 that some people have had success with doesn't do anything for me except change it from solid purple to a light purple haze. A little better but still very noticeable. HTC addressed the issue and said it was going to be fixed with the 4.3 update so I'm curious if the Sprint users actually have seen the issue resolved or not.
UPDATE: I added a thread on the Sprint HTC board asking if the issue has been resolved or not. So we'll see what they say

BreakingVZW said:
I have the purple hue issue as well. I think there may be something to the whole "caused by heat" argument. If I power off my One and leave it sitting for say 10 mins and do a cold boot there's no purple/red/blue hue. Once I use the phone for 10 minutes or so it pops back in. I actually had it remedied for over a week and a half after doing a factory reset and cache wipe. Then all of a sudden it came back. THAT makes it seem like a software issue. So idk. Seems both are viable arguments based on my personal experience. I hope it's software bc it's annoying as all hell.
I wanted to add that changing the ISO to 100 that some people have had success with doesn't do anything for me except change it from solid purple to a light purple haze. A little better but still very noticeable. HTC addressed the issue and said it was going to be fixed with the 4.3 update so I'm curious if the Sprint users actually have seen the issue resolved or not.
UPDATE: I added a thread on the Sprint HTC board asking if the issue has been resolved or not. So we'll see what they say
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Funny you say that because I was just heading over to their forum to post the same question

Okay seriously... In the thread link the other user posted about the camera issues 85% of HTC One users on XDA have the issue. 85%!!!! Pathetic.
---------- Post added at 01:37 PM ---------- Previous post was at 01:34 PM ----------
Oh and the 4.3 update did NOT fix the issue according to 2 Sprint users in the thread I posted on their forum. Said it was a little better but still there. Awesome.

BreakingVZW said:
Oh and the 4.3 update did NOT fix the issue according to 2 Sprint users in the thread I posted on their forum. Said it was a little better but still there. Awesome.
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This is the worst news I've read all day.

one4thewings said:
This is the worst news I've read all day.
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+ 1. No kidding. Maybe once we get source someone here on XDA can pull some magic and help.

I hate when non-Apple products fail in quality assurance! I'm running nightlies of CM and I get the purple tint.

Yeah like apple products are soc perfect lol. Thanks for the laugh.
Sent from my One using Tapatalk 4

BygSii said:
Every HTC One has the purple hue issue. Whether people want to admit it or not. The low light setting was set too low. Find a white wall or counter top , in a dark room, take a picture point blank, one inch away, two inches away, three inches away, they all have a purple hue. It's not until you back it up a ways so that light passes through that you see the purple hue disappear.
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My wife and I both got the HTC one on the same day. Mine has the purple hue in low light and hers does not. To test this I would open the camera and lay it down on my couch so the camera gets nothing but black. Mine will slowly turn almost completely purple and my wifes will remain completely black. She also does not have the tint in low light conditions. I also think heat may play a role. One of the first things I did when I got my phone was run multiple 3dmark tests to see how hot it gets and also test the performance of the graphics chip. I had taken pictures before this and noticed no hue until after my phone heated up really hot. Since then it has had the issue. I think the OP is on to something as I was thinking the heat damaged the camera myself. I also think HTC probably knows this and just wants us to think its a software thing that can be fixed. Even if you adjust the low light settings the hue can still be seen, just not as bad. I bet the update to fix this will probably be something that disables that portion of the hardware so we all just think its been fixed.

It not heat and was you and your wife's settings the exact same? I can get rid of the haze if I lower the iso setting and if I use HDR or night it goes away.
Sent from my One using Tapatalk 4

BygSii said:
Every HTC One has the purple hue issue. Whether people want to admit it or not. The low light setting was set too low. Find a white wall or counter top , in a dark room, take a picture point blank, one inch away, two inches away, three inches away, they all have a purple hue. It's not until you back it up a ways so that light passes through that you see the purple hue disappear.
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Its always good to make claims you don't know lol. Mine does not. My friends does. He even says mine does not... But I'm sure you know everything
Sent from my HTC6500LVW using xda app-developers app