Develop Bugs

EVO HW003 Nova Random Reboot

My girlfriend's HW003 Nova EVO is in a state of random reboot. I have run out of ideas.
It is not OS dependent, meaning I have gone through 3 different ROMS including stock rooted.
There are 6 log files below. They are logcat files right before the phone kills the connection.
Knowing that the ROM is not the cause, I am down to Radio, WIMAX, GPS, WIFI, or CPU/MoBo.
I executed the gpsclrx command and it had no effect on the random reboots.
Is anyone else having the same issue? Have you exchanged your phone at a Sprint location? What have you done?
http://www.andrewdefilippis.com/uploads/Documents/Restart_1.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_2.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_3.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_4.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_5.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_6.txt
Sent from my HTC EVO via XDA App

003 / Nova
I have some random reboots as well, thought it was related to temp but after a while that seems to not be the case. Happens on every ROM and seems to happen 9/10 times when browsing. Stock Browser / Dolphin HD. Reason I thought it was a temp thing was I started noticing a light spot on the screen, evidently above the processor, and so I figured something had to be happening with it all.
Have been meaning to start calling around about it and see if it's something Sprint can replace or not. Am more than prepared to pay the deductible, but I haven't really made steps to get to the bottom of it.
It's strange because when I think I realize what is doing it, it ends up not really seeming to be the case. It all started happening when I had a bad wipe / flash (clockwork) and it started happening then. Lost my RSA Certs (not a huge thing, obviously something I'll need to address at some point but currently using CM6 so I'm not really "missing it." But that's when it all started happening. So I guess in that regard, the WiMax shouldn't necessarily be an issue ... or so I would think. Happens when on WiFi and off, happens whether GPS has even been turned on at any point or not so I figured it had to be some CPU issue but not necessarily due to heat.
Know this probably doesn't help, but I thought I'd post.

have you tried seeing if it reboots with out apps installed? not sure if she uses setcpu or other similar type apps that could cause issues. I used to get random reboots too especially when i would run certain apps while i was over clocked.
and this may be a stupid question if so sorry but you are wiping between roms and you are NOT restoring system settings from a back up after you do correct?

Exchange the phone?
Sent from my PC36100 using XDA App

Right, naturally that'd be the next step.
Have tried nearly all ROMs without app restoring or even downloading, including not restoring system data.
sent from my SUPASONIC

just curious what recovery are you using? Maybe u should try to wipe with a different recovery and flash a new rom.

conqu1stador said:
Right, naturally that'd be the next step.
Have tried nearly all ROMs without app restoring or even downloading, including not restoring system data.
sent from my SUPASONIC
Click to expand...
Click to collapse
If you have setcpu installed, I need you to go to the info tab, scroll down and tell me what value is next to memtotal. It should be 425000.
Let me know what yours is.
Sent from my HTC EVO via XDA App

omegasun18 said:
have you tried seeing if it reboots with out apps installed? not sure if she uses setcpu or other similar type apps that could cause issues. I used to get random reboots too especially when i would run certain apps while i was over clocked.
and this may be a stupid question if so sorry but you are wiping between roms and you are NOT restoring system settings from a back up after you do correct?
Click to expand...
Click to collapse
This issue is ROM/APP independent. There is no connection to 3rd party software or os.
Sent from my HTC EVO via XDA App

No setcpu, and I've never used it. :embarrassedface:
Have never used a log cat but I could always try and see what happens...?
sent from my SUPASONIC

lgevo said:
just curious what recovery are you using? Maybe u should try to wipe with a different recovery and flash a new rom.
Click to expand...
Click to collapse
Gah, just saw this sorry for double post. Issues all starred after bad flash after bad wipe with clockwork. Using amon now, 1.7. Have yet to update to 1.8.
sent from my SUPASONIC

conqu1stador said:
No setcpu, and I've never used it. :embarrassedface:
Have never used a log cat but I could always try and see what happens...?
sent from my SUPASONIC
Click to expand...
Click to collapse
The reason why I was asking you to check the info tab for the memtotal value, is because on my phone, currently I am not having a problem and the value is 425000kB , but on my girlfriend's phone, it registers only 424840kB.
Sent from my HTC EVO via XDA App

Alright, will look for the one on these boards.
Hate to even go here, but I really never used a logcat before; but my phone just rebooted and I went immediately into the logcat and just like when I launched it at first there is just a wealth of information. I see it says ;
D/alogcat ( 521): stopping ...
D/alogcat ( 521): resumed
Might sound dumb, but am I to assume that's the point the log stopped and began again, due to the reboot? Would think it is .... on to that setcpu I guess.
edit: seeing that stopping and resuming in multiple spaces, guess that's not it. =/

setCPU - memtotal; 424828 kB

conqu1stador said:
setCPU - memtotal; 424828 kB
Click to expand...
Click to collapse
Alright. I need more people with HW003 Nova EVOs to check the same, and say if they are having reboots. This could be corrupted or bad memory.
Sent from my HTC EVO via XDA App

i have hw 02 but my memtotal is 424832... does that matter?

????
i have hw 02 but my memtotal is 424832... does that matter?

I think this may be a HARDWARE issue...
Hello xda folks,
Long time reader, first time posting...
I'll try and condense this down, everytime I try to post something xda says I'm not logged in, so I'm keeping it short out of re-writing frustration.
I'm HW003, I lack setcpu, so I can't really check my memtotal, but I believe that in short the flash mem/nand memory may be getting damaged or corrupted by flashaholics like myself. I'm curious to see in any non-root users have experienced the completely random reboots like some of us here.
Let me be clear about one thing, I'm describing random rebooting, not consistent bootloops, at least they weren't at first.
Initially, I thought this problem was a byproduct of OC'ing, or overheating the unit, but I have flashed every combination of rom, kernel, OC/stock, hboot ver, etc, virtually anything I have some control over, and the phone still reboots. Ive even rolled back to stock unrooted, and tried bone stock 2.2 but the phone keeps throwing a fit.
Everything on this phone hardware wise screams "I was manufactured on the cheap, and put out to stores on the quick", so it stands to reason there is some kind of failure taking place.
I'm no expert, but I've flashed this thing A LOT. Probably around 100 times.
It also seems to be getting worse, as it often sticks in bootloops now, not just random reboots. Causing me to have to flash it on an even more arbitrary basis!
Next step for me, is rolling back to stock 2.2{Again}, and sending this bad boy back to where it came from, and wait for my POS replacement and its new set of shenanigans. I will root the new one once, pick one rom, and flash it once...
It will be difficult, but I will be attending Flashaholics Anonymous.
We can do this together.
Anyone have a more logical answer?

[Q] Fully crashed at random? (acting like turned off) has it happend to you?

Very strange thing happened to me today, went to wake my phone up from lock screen but I pressed the power button and nothing, no wake! I knew I had lots of battery left, but thought maybe it died for some reason, plugged in charger, no response still could not turn on, even holding the button down did no change, nor opening keyboard.
I then removed the battery and re-inserted, booted up and its working fine again
What happened?!

It just happens This happens to my Desire Z every month or so, no matter what rom I use. Recently I changed the radio the latest release, but it won't help I suppose... we'll see.
It seems nobody knows why this happens, many questions are scattered around the the forum about this hang and no answer

sorry for my english
gps make this problem (+ google maps + all google maps based programs)
just turn gps switch off
when you have to use gps, turn it on, use it, turn it off, reboot
and DZ should work fine
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=69305f1c1e5f8c31&hl=en

Not sure what causes this, but it happens occasionally to me too. Maybe once a month or so... Happened earlier today. Hadn't used Google Maps nor do I have any apps that use GPS to track my location.

Happens to me all the time, in average about once every 1-2 days. I put my phone on my desk with screen off, and an hour later it does not respond to the on/off button at all. Sometimes it will reboot when I press the button for over 15 seconds, but most of the time I have to pull the battery, which is a drag since I have a silicone phone protector. I have also noticed that every once in a while, the battery will be fully discharged when it does this. This morning my phone was at 80% battery power, I used it for a minute to check mail, then put it down. 15 Minutes later it was dead, and when I pulled the battery, all I got was a little screen saying 'Please connect charger immediately'. Kinda scary.
I've seen lots of posts about this too on androidforums.com and on MoDaCo. My wife has a Samsung Galaxy Ace on Android 2.2.4 and she has the exact same problem. I haven't found a solution yet, but it seems to be software-related (since it's not limited to Desire-Z), and more specifically Android-related (as it also happened on stock phones without any third-party apps installed). I upgraded to Android 2.3.3 last week and that did not solve it.
Other suspicions I found on other fora:
Correlation between 'phone sleep' and 'WiFi going to sleep' (some people report they benefit from keeping WiFi always off unless they really need it, some people report success keeping WiFi always on; for others - like me - it does nothing or made it worse)
Correlation between phone and SD card (phone does not work properly if the SD card is not the original one, or has not been formatted on the phone)
Correlation between WiFi and SD card (people report reformatting the SD card on their device helped, after they've turned WiFi off)
I have heard people that have had their phone replaced 7 times and all 8 phones did it, some others got the problem solved with one replacement, so it seems not all devices do it.
Check out this thread: http://androidforums.com/samsung-galaxy-ace/312084-randomly-turning-off.html
A personal observation of mine - and maybe hardware gurus can comment on it - involves the micro-USB connector. Not only is it a pain to connect (compared to mini-USB), but I have noticed that it very easily 'jitters' if there is a slight bend in the cable or if you move the phone while it's connected. The plug will then sit slightly crooked in the connector and the phone will stop charging. And actually, I'm pretty sure that the first time it 'died' on me was when this happened. Would it be possible that this triggers the event? And that the micro-USB is the common cause?

I wonder what radio all these dying phones were running? I had 12.28b.60.140e_26.03.02.26 , now I'm running latest radio, but only a few months will tell if that helped or not...

Update: it's been about a week now since I've disabled GPS and I haven't had a single SOD since! Seems that at least in my case GPS was the culprit, like others on here already suggested. Can anyone else confirm?
Sent from my HTC Vision using XDA App

Grrruk said:
I wonder what radio all these dying phones were running? I had 12.28b.60.140e_26.03.02.26 , now I'm running latest radio, but only a few months will tell if that helped or not...
Click to expand...
Click to collapse
It's not the radio
Sent from my HTC Desire Z using XDA Premium App

Spastic909 said:
It's not the radio
Sent from my HTC Desire Z using XDA Premium App
Click to expand...
Click to collapse
+1.... no way it can be
Sent from my HTC Vision using XDA App

I also have random shutdown issue... Not sure it is related to the rom... But it happens when i get out of my house, maybe caused by wifi disconnect issue.. it happen just a few days ago... Now i off the wifi seems ok...
Sent from my HTC Vision using XDA App

SteRo said:
Update: it's been about a week now since I've disabled GPS and I haven't had a single SOD since! Seems that at least in my case GPS was the culprit, like others on here already suggested. Can anyone else confirm?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
i have the same since a few weeks
SteRo go plese to the google link in my post (#3) and report gps problem

gandalf15 said:
i have the same since a few weeks
Click to expand...
Click to collapse
my GPS on 24 hours already is ok... but Wifi is a no... i come out of the house this morning... it hangs again... totally black screen and it boot up again when i press the power button so my story tells me never on the wifi when you do not needs it... maybe i'll sent it to HTC SC for checking when i get a new phone... i duno whether i can survive 3~5 working days without it...

try this for a week or too:
have gps allways off when you dont use it.
when you have to use gps, turn it on, then after use turn it off and reboot the phone
and notice how many times you phone hangs in this too weeks

Hello,
i have the same issue with my Desire Z. Many people say its GPS related, i think so, too.
I never hat issues with GPS while navigate. But because the issue is probably caused bei GPS, i have a idea.
I use the wipe efs-data using for GPS from here: http://forum.xda-developers.com/showthread.php?t=1028405
I never had freezes since this. Maybe it helps everyone. Please try and give feedback. Thanks.

Yesterday my Desire Z did exactly that. For the first time. First I thought the battery would be dead, but connection it to the charger didn't even make the orange LED turn on. So only taking out the battery and re-inserting it brought my phone back to life.
I had WiFi turned ON and GPS NOT turned OFF (though no Maps or anything running, so there was no satellite icon in the status bar the last time I had used it).
I will keep watching it, if GPS OFF or an EFS-WIPE might help. But right now it has crashed the first time in about two weeks, so it will be hard for me to tell any improvement before at least a month has passed. ;-)
Tronar
Addendum: after finishing this post, I went downstairs to pick up my phone. And it was dead again! Seems to be happening more often at the moment, than I thought. So I'm going to do an EFS-WIPE now.

Tronar said:
no Maps or anything running
Click to expand...
Click to collapse
google maps is running still in background (also when You try to kill it with taskkiller it will stand up) and use (or try to use) gps for example for location for weather forecast. it can happen that the gps icon cam in notifications bar only a few seconds so You can't see it
it is possible that another apk use (or try to use) gps to get Your location, geotagging photos or so.
just have always gps off (when you haven't to use it and reboot after using) it helps

Bad News, wiping efs-data did not resolve the SOD . Yesterday it happens again.

My gf has the Desire Z and loves the phone - cept for this random issue of her phone freezing on standby. After a bit of screwing around I found out it is definitely related to the GPS module. Whether it's a hardware or memory leak it doesn't matter to her. You can crash her phone anytime by simply using the GPS and any software (she likes google maps / navigation) when she's done whether she turns off the gps or not, makes no difference - within a few hours at the most - it'll crash every time.
The short version, after using your GPS you'll have to restart your phone and you'll never have it crash again.

1moreCyberdude said:
The short version, after using your GPS you'll have to restart your phone and you'll never have it crash again.
Click to expand...
Click to collapse
exactly as i allready wrote in the #3 post

dissapointed!

Ok so heres my experience over the first week of having googles flagship phone...
1) When i first got the device home and turned it on It auto downloaded like 50 apps that i had installed on my sgs which i didnt want it to do...
2) when ever i scrolled through the app drawer the first 2 pages was fine but when i scrolled to the 3rd page the launcher would force close every time. A battery pull didnt fix the problem either... Luckily i got an update to 4.0.2 about 30 minutes after the device was on which got rid of that problem...
3) Now that im on 4.0.2 sometimes when im leaving the app drawer to go back to the homescreen the launcher will freeze for a few seconds between the zoom out transition so i see half of thr app drawer and half of the homescreen. This happens completely random and i cant reproduce it.
4) I have just been looking on the market and my screen just shut itself off... I couldnt turn the phone back on through the power button and i had to long press the power button to turn the phone back on. Basically the phone just died for no reason.
I love this phone and ICS but i just wish it would work how its supposed to.
Each of these little things is adding up and starting to ruin the experience.
What makes it worse is that i have seen other people with these same problems.
This is googles latest and greatest phone to the world to show what they can do and it just doesnt work.
I understand that ICS is brand new and that its the biggest rewrite to the OS since its birth but they shouldnt be releasing phones in this state.
If this continues i will be returning my device. I hope the next update brings some majour fixes.
And BTW im 100% stock.

Stock 4.0.2 GSM version have not experienced a single issue you have.
The one thing I can say is this is a developer phone and its just gonna have bugs. Its probably not what you want to hear but that's kinda how it is : /

martonikaj said:
Stock 4.0.2 GSM version have not experienced a single issue you have.
The one thing I can say is this is a developer phone and its just gonna have bugs. Its probably not what you want to hear but that's kinda how it is : /
Click to expand...
Click to collapse
Yeah i understand that.
When i first read about other people with random reboots and stuff i was like damn that sucks im glad that hasnt happened to me... But alas it has happened along with the other issues mentioned.
I might have to return it but even then they will probably just sen it away for 2 weeks and reflash it.
I just want it to work to its full potential.
As i said i know its the first versions of ICS and i expect a bit of problems until they iron out the creases but the list is just getting longer. Ive only had the phone like a week.

first off... put down ur phone...
.......
.........
..............
.........
.....Breathe.....
look... no android device is perfect... you knew this buying the phone...
android is a work in progress... it is still one of the newest OS's out there.
of course ics has faults... its not near perfect yet... no worries... slowly it is going to get better and better...
look... unlock that bootloader of yours... and install a custom rom
most people and my self are using AOKP, install a custom kernal... Lean kernal and franco kernal are great choices...
custom roms usually preform better than stock...
relax... try it out...
im 100 percent sure this will fix your problems or any doubts u might have.

It sounds to me like the OP should just get rid of the Gnex and buy and iPhone. ICS is new! It will be buggy at first. Each update will bring a more stable and better all around experience. Like Radsolutionz said, unlock the bootloader, install Clockworkmod Recovery, and get to flashing a custom Rom. Most custom Roms are 4.0.3 which works better than 4.0.2. Just be patient my friend. It will get better as Google releases updates to ICS.

Yeah i know i know.
I just hope it gets better soon lolz.
Im trying to keep this one stock as long as possible.
Dont get me wrong im no stranger to flashing roms. I flashed hundreds on my sgs but i just want to keep this one stock for the first few months.
fingers crossed that the next update isnt too far away and this will fix these problems.

housry23 said:
It sounds to me like the OP should just get rid of the Gnex and buy and iPhone. ICS is new! It will be buggy at first. Each update will bring a more stable and better all around experience. Like Radsolutionz said, unlock the bootloader, install Clockworkmod Recovery, and get to flashing a custom Rom. Most custom Roms are 4.0.3 which works better than 4.0.2. Just be patient my friend. It will get better as Google releases updates to ICS.
Click to expand...
Click to collapse
I would rather go back to a nokia 3210 then get an iphone!
As i said in the post above im no stranger to flashing roms and kernels and playing with the build props etc but im trying to avoid that for the time being.

I would just like to point out that #1 is not a problem at all, it is a feature all android phones have, when activating a new phone it automaticly syncs everything from the last phone to the new one, if u didn't want that to happen then u shouldn't have checked the box to restore all Google information or whatever the message is when u first setup the phone, should probably delete it...
Sent from my Galaxy Nexus using XDA App

#1 is your fault, when you sign into your Google account, it specifically asks you if you want to backup your data (app data, wifi passwords, and other settings) and/or Automatic restore apps and user data.

Don't give him such a hard time he loves his phone. I was disappointed to I also had random stuff happen but now its all settled down and battery life is great. Give the phone time to adjust and delete as many apps as you don't really need. It could be a bad app that's causing the problem.
If you still don't like it sell it and get something else .
Sent from my Galaxy Nexus using xda premium

andy2na said:
#1 is your fault, when you sign into your Google account, it specifically asks you if you want to backup your data (app data, wifi passwords, and other settings) and/or Automatic restore apps and user data.
Click to expand...
Click to collapse
This.
10chars

i dont know but i just had to reply.
1) When i first got the device home and turned it on It auto downloaded like 50 apps that i had installed on my sgs which i didnt want it to do...
as said by other member, do that. OR go quickly to market > my apps, and press the 'X' to stop all progress. yeah it stops all.
2) when ever i scrolled through the app drawer the first 2 pages was fine but when i scrolled to the 3rd page the launcher would force close every time. A battery pull didnt fix the problem either... Luckily i got an update to 4.0.2 about 30 minutes after the device was on which got rid of that problem...
i'm sure you have this rare problem as others did not but glad it worked out.
3) Now that im on 4.0.2 sometimes when im leaving the app drawer to go back to the homescreen the launcher will freeze for a few seconds between the zoom out transition so i see half of thr app drawer and half of the homescreen. This happens completely random and i cant reproduce it.
same as number 2. if you got a slight lag opening the app drawer, its normal.
4) I have just been looking on the market and my screen just shut itself off... I couldnt turn the phone back on through the power button and i had to long press the power button to turn the phone back on. Basically the phone just died for no reason.
This is very normal in many smartphones. Even iphones have this. Had to do hard reboot for my gf's iphone 4 a few times since she buy it a year ago. so with ICS/Android or whatever still a new OS, its understandable. i dont know what OS you use on your PC/laptop, but if you use Windows, you know this is normal. hehe.
anyway, to my experience, I had this while on SGS2, and Desire while on Beta builds. Never had any trouble with stable builds with Nexus S, Gnex, SGS2, TF, Desire unless I played around with UV/OC. oh and while on AOKP Gnex, i had it once(just remembered now).

I think OP needs to update to 4.0.4. That solved allot of software issues for me. The whole thing with apps installing happens on any android phone if you select the option when setting up.

No no i mean im 99.9% sure i unchecked the box because i didnt want it to download all of my old apps, It downloaded superuser and titanium backup and adfree and all the rest that i didnt want it to lol.
maybe i didnt but im pretty sure i did.
As i said i LOVE this phone and im still happy with it despite these things and have no trouble keeping it for 2 years. Its just a bit dissapointing at the minute with the bugs.
I was just thinking maybe i got one of the "dodgy" devices and would be better of taking it back for a new one.
I will wait for the next update first and see if that fixes the problems.
I dont want to mess flashing custom kernels etc just to mess undoing it all.
by the sounds of it 4.0.3 and 4.0.4 are a big improvement over 4.0.2 so i look forward to get that little you have an update window on my phone
thanks for replies guys. Made me feel a little better

Don't worry, I unchecked the box too and it downloaded everything I had on my Xoom instead of my R2D2 D2. My gnex rebooted randomly and is nowhere near as stable as my Droid 1. And for all of you apologists exclaiming that this is a developer phone, well guess what? 6 weeks in, Googlerola decided "not anymore because CDMA is too hard."
Screw them. I'm going back to a phone that isn't so smart that making calls is beneath it when my contract is up and getting a decent laptop. It's a nice phone when it works but I didn't pay the development community to fix the gross design flaws and production oversights that the people I did give my money to caused to such a device with so much potential. I don't want have to rely on some kid in a basement somewhere to make my $600 phone work. Google/Samsung/Motorola should actually cut these modders a check for cleaning up their messes.
Sent from my Xoom using xda premium

As for 2 and 3, have you ever considered that your phone could be a lemon? I am running stock 4.0.1 and the worst I have experienced was random reboot once a week.

Hey.
I totally get where the OPs coming from. I've got multiple posts on issues I've had. Just some really annoying **** that has really made this a flaky experience. I love this phone just like you man and I'm trying sooo hard not to return it. I've had 3 replacements now and its been like a month. I'm probably just real picky but he's got some points there, why release this if its clearly not ready. I had a 3gs once and I really don't want to go back. The iPhone 4s combined with the latest ios is, and I even can't believe I (me) is saying this but, not toooo bad. I mean, you can actually change your SMS tone now!!! Nice work apple, although other phones have had that option standard for like a billion years! Haha. Anyway, going off track here... yeah dude, I'm not sure if the problems I'm having are just gremlins (which by forums they are) or I have a 4th faulty unit. My other 3 were for the most part probably fine, that's the problem, YOU DONT KNOW!
But by the sounds of it, and I'm sort if happy to hear it is that it is gremlins. I do also want a phone that just f'king works and does what its told. It this phone did that, it would probably be the best phone I've ever owned.
Sent from my Galaxy Nexus using XDA App

zolah said:
1) When i first got the device home and turned it on It auto downloaded like 50 apps that i had installed on my sgs which i didnt want it to do...
2) when ever i scrolled through the app drawer the first 2 pages was fine but when i scrolled to the 3rd page the launcher would force close every time. A battery pull didnt fix the problem either... Luckily i got an update to 4.0.2 about 30 minutes after the device was on which got rid of that problem...
3) Now that im on 4.0.2 sometimes when im leaving the app drawer to go back to the homescreen the launcher will freeze for a few seconds between the zoom out transition so i see half of thr app drawer and half of the homescreen. This happens completely random and i cant reproduce it.
4) I have just been looking on the market and my screen just shut itself off... I couldnt turn the phone back on through the power button and i had to long press the power button to turn the phone back on. Basically the phone just died for no reason.
Click to expand...
Click to collapse
1.) YOU CHOSE to "backup/restore apps to/from Google's servers". It was a check box when setting up the phone.
2.) That is strange, never had this problem. And I didn't make it out the Verizon store w/o the 4.0.2 update so I really was never on anything before that.
3.) I also experience a little lag here and there with 4.0.2. Now that I'm on 4.0.4 I NEVER have a problem with it. Also, install spare parts, set screen transitions and other things like that to "fast" for a little added speed boost.
$.) Nobody likes the sleep of death, fortunately I haven't had this problem. Again, most of my time with this phone I have been on 4.0.4. I highly recommend you upgrade if possible.

martonikaj said:
Stock 4.0.2 GSM version have not experienced a single issue you have.
The one thing I can say is this is a developer phone and its just gonna have bugs. Its probably not what you want to hear but that's kinda how it is : /
Click to expand...
Click to collapse
So not true. I love my GNex, but the reboot issues are very annoying. And it's not because it's a 'developer phone'. If that's the case they need to stop plastering advertisements in major media outlets and TV commercials saying how great the phone is and instead putting disclaimers that it has annoying problems and 'we'll fix them when we get around to it'.
I love nexus phones and Android and I've stuck by them since the launch of the G1, but they still have problems and making excuses for them using these silly arguments is not how they should be addressed. I seriously hope they did not release this phone to the public knowing about these reboot issues. But it seems that way. Either that or the QA process is badly broken.
Sent from my GSM Galaxy Nexus on TMoUS using Tapatalk

I don't understand all the "it's a developer phone" posts.
It is marketed as consumer device and for me, it's a very good consumer phone.
I may be totally lucky, but I never had a single issue with this phone so far.
My Desire HD used to have issues like freezes, gps problems etc. The GNEX does not. At least for me...
I agree that an Iphone is even a little more polished. But that doesn't mean you need to be an android developer or cook custom roms every day to like the GNEX.
Sent from my Galaxy Nexus using xda premium

[Q][Help] Phone constantly "reboots", stock firmware, have logcat!

Alright, so my girlfriend's Samsung Galaxy S II started to go through these weird partial reboots several weeks ago (maybe even months). The phone would randomly go black, play the stupid shutdown/startup (dont remember which) jingle...then just simply be at the lock screen with a crossed out circle where the signal bars would be (for just a couple of seconds). When this happened, I used to just tell her to shutdown the phone, take out the battery, and let it sit for about 30 seconds, then put everything back together and start it back up. This seemed to work, which made me think it might have just been a software or at worst a memory issue of some kind.
This issue was always intermittent, but now, no matter what I do, it just keeps looping this "restarting" problem. I can't access any internal memory space from my computer because in the time it takes to connect, it just "reboots" again. I made a logcat of the phone up until the "reboot", and in doing so noticed that when I would browse the phone via adb shell, I saw no mount for the sd card...which then lead me to believe maybe it was an issue with that. I checked the sd card for corruption (and prior to even using it, checked that all blocks were read/writable (legit)), but that led nowhere.
Anyways, not having any idea where to go next, nor where to begin or what to look for in the 5000+ lined logcat, I turn to xda with hopes of getting some sort of help. Thanks in advance for any I get!
EDIT: Oops, some other important notes I didn't mention (other than in title); this is running stock firmware, only OTA. I tried once to upgrade her to ICS via Kies, but the upgrade would never complete. She also refused to let me root her phone...so unless there is a stock recovery mode, her phone has none...

bump, as its been a week and no responses. If anyone has any ideas or can figure out whats wrong from the logcat, please help.

Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...

EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
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Click to collapse
Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
Sent from my SGH-T989 using Tapatalk

EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
Click to expand...
Click to collapse
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?

Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.

For starters, thanks everyone for the responses! After this long, its really great to see so many in one day!
richardlibeau said:
Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
Click to expand...
Click to collapse
Thats what I thought, because it seemed to get exceptionally hot before "rebooting"...at first...then I was noticing it "rebooting" when clearly cold. If it is indeed overheating like I had thought in the very beginning, is there anything I can do about it? What does it use for heat conductivity and displacement? And for that matter, I would think if it was overheating though, it would actually reboot, not the half-ass semi-reboot its been doing...
And what is wakelock exactly that it would cause an issue? Only apps I see using it are WootWatcher, KeyguardViewMediator and PowerManagerService.
krazierokz said:
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?
Click to expand...
Click to collapse
I would use odin...but the phone doesn't stay on long enough to do much of anything before "rebooting". Also, she is already using stock firmware + OTA updates. And her contacts are not what I am worried about, its her photos and such. This is the very reason why I hate internal memory for phones...
And I'm pretty sure its not a sticky power button, I had seen that being a common issue when researching before posting. And again, if I have not been clear, its not exactly "rebooting", just semi-rebooting; phone starts up, crap starts running, a min or 2 later, phone acts like its restarting (plays sound and all), then just comes back to the lock screen immediately...I can't really describe it much more than that.
And no, I'm not familiar with "download mode"
bzlik88 said:
Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
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Click to collapse
Ya, like I said in the reply above this, I don't think its the sticky power button problem...but I could always be wrong. I only didn't mention over heating because I felt I did a good job of ruling it out.
DeliciousLimeJuice said:
I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.
Click to expand...
Click to collapse
Its running GB atm, never updated to ICS via Kies...

I wish I could help you further but i can say one thing, the rebooting that your describing is called a "hot reboot". I know what ur talking about and others will too if u use that term. Good luck.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Strange behaviour you think only your Gnex has

I browse xda alot and stumbled up on many weird issues.
Maybe this thread could be an advise-thread like "don't use your Gnex with a Netgear N Wifi AP"
If there is no interest in this thread, just let it die
This is not a thread related to a specific ROM. More for flashaholic people like me who encounter little issues that occur on many different ROMs.
I will list my issues so you get an idea why I started this thread:
- If I connect my Gnex to the charger and use it, almost every time PIE will break and I cant navigate anymore (AOSP-PIE) - I have to reboot my phone.
- If I connect my Gnex to my schools WiFi (CISCO Hardware) I have constant data-download activity and my battery drains in no time
- Sometimes if I connect my Gnex to the charger it behaves like it gets plugged in and out very frequently
- At home, connected to my WiFi (Netgear Router) I have to constantly wake my Gnex to receive new messages (Whatsapp, Mail, etc.)
Maybe we can help each other with tips?
- cheers

I have none of these issues but one. The last one. I thought I was the only one! It happens randomly to me.. I tried to find a fix but havent come across any. Nice idea for a thread it helped me already
Sent from my Galaxy Nexus using XDA Premium HD app

mrgnex said:
I have none of these issues but one. The last one. I thought I was the only one! It happens randomly to me.. I tried to find a fix but havent come across any. Nice idea for a thread it helped me already
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
Do you own a Netgear router?
This randomly happens to me on a FritzBox too....
Sent from my SM-T310 using xda app-developers app

I have not faced any of these issues. Been changing ROMs ever since the day I bought the phone (A year and a half back).
That charging issue alone cropped up once. But I was able to fix it by pushing the pin in the charging port up by a bit using a safety pin

1. My volume down is busted. Pressing it on normal mode, nothing happens. In Safe Mode, it works though I have to press real hard. Due to this, cant do screenshots anymore.
2. I can connect this gnex to my computer fine but the phone does not detect the charge.
3. Much much more wakelocks when using original battery compared to a china branded replacement battery

azlan96 said:
3. Much much more wakelocks when using original battery compared to a china branded replacement battery
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Click to collapse
well, that's interesting! I'm planning a replacement because my phone is two years old and so is the battery.

While using certain kernels with Trickster Mod and "set on boot" option, I get a reboot if the screen is off when Trickster applies it's settings. Took me a long time to figure this out. If the screen is on when Trickster applies kernel settings it works just fine. Never could figure out why this happens, but I use tasker to keep the screen on for 2 minutes after boot to prevent it.