EVO HW003 Nova Random Reboot - EVO 4G Q&A, Help & Troubleshooting

My girlfriend's HW003 Nova EVO is in a state of random reboot. I have run out of ideas.
It is not OS dependent, meaning I have gone through 3 different ROMS including stock rooted.
There are 6 log files below. They are logcat files right before the phone kills the connection.
Knowing that the ROM is not the cause, I am down to Radio, WIMAX, GPS, WIFI, or CPU/MoBo.
I executed the gpsclrx command and it had no effect on the random reboots.
Is anyone else having the same issue? Have you exchanged your phone at a Sprint location? What have you done?
http://www.andrewdefilippis.com/uploads/Documents/Restart_1.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_2.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_3.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_4.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_5.txt
http://www.andrewdefilippis.com/uploads/Documents/Restart_6.txt
Sent from my HTC EVO via XDA App

003 / Nova
I have some random reboots as well, thought it was related to temp but after a while that seems to not be the case. Happens on every ROM and seems to happen 9/10 times when browsing. Stock Browser / Dolphin HD. Reason I thought it was a temp thing was I started noticing a light spot on the screen, evidently above the processor, and so I figured something had to be happening with it all.
Have been meaning to start calling around about it and see if it's something Sprint can replace or not. Am more than prepared to pay the deductible, but I haven't really made steps to get to the bottom of it.
It's strange because when I think I realize what is doing it, it ends up not really seeming to be the case. It all started happening when I had a bad wipe / flash (clockwork) and it started happening then. Lost my RSA Certs (not a huge thing, obviously something I'll need to address at some point but currently using CM6 so I'm not really "missing it." But that's when it all started happening. So I guess in that regard, the WiMax shouldn't necessarily be an issue ... or so I would think. Happens when on WiFi and off, happens whether GPS has even been turned on at any point or not so I figured it had to be some CPU issue but not necessarily due to heat.
Know this probably doesn't help, but I thought I'd post.

have you tried seeing if it reboots with out apps installed? not sure if she uses setcpu or other similar type apps that could cause issues. I used to get random reboots too especially when i would run certain apps while i was over clocked.
and this may be a stupid question if so sorry but you are wiping between roms and you are NOT restoring system settings from a back up after you do correct?

Exchange the phone?
Sent from my PC36100 using XDA App

Right, naturally that'd be the next step.
Have tried nearly all ROMs without app restoring or even downloading, including not restoring system data.
sent from my SUPASONIC

just curious what recovery are you using? Maybe u should try to wipe with a different recovery and flash a new rom.

conqu1stador said:
Right, naturally that'd be the next step.
Have tried nearly all ROMs without app restoring or even downloading, including not restoring system data.
sent from my SUPASONIC
Click to expand...
Click to collapse
If you have setcpu installed, I need you to go to the info tab, scroll down and tell me what value is next to memtotal. It should be 425000.
Let me know what yours is.
Sent from my HTC EVO via XDA App

omegasun18 said:
have you tried seeing if it reboots with out apps installed? not sure if she uses setcpu or other similar type apps that could cause issues. I used to get random reboots too especially when i would run certain apps while i was over clocked.
and this may be a stupid question if so sorry but you are wiping between roms and you are NOT restoring system settings from a back up after you do correct?
Click to expand...
Click to collapse
This issue is ROM/APP independent. There is no connection to 3rd party software or os.
Sent from my HTC EVO via XDA App

No setcpu, and I've never used it. :embarrassedface:
Have never used a log cat but I could always try and see what happens...?
sent from my SUPASONIC

lgevo said:
just curious what recovery are you using? Maybe u should try to wipe with a different recovery and flash a new rom.
Click to expand...
Click to collapse
Gah, just saw this sorry for double post. Issues all starred after bad flash after bad wipe with clockwork. Using amon now, 1.7. Have yet to update to 1.8.
sent from my SUPASONIC

conqu1stador said:
No setcpu, and I've never used it. :embarrassedface:
Have never used a log cat but I could always try and see what happens...?
sent from my SUPASONIC
Click to expand...
Click to collapse
The reason why I was asking you to check the info tab for the memtotal value, is because on my phone, currently I am not having a problem and the value is 425000kB , but on my girlfriend's phone, it registers only 424840kB.
Sent from my HTC EVO via XDA App

Alright, will look for the one on these boards.
Hate to even go here, but I really never used a logcat before; but my phone just rebooted and I went immediately into the logcat and just like when I launched it at first there is just a wealth of information. I see it says ;
D/alogcat ( 521): stopping ...
D/alogcat ( 521): resumed
Might sound dumb, but am I to assume that's the point the log stopped and began again, due to the reboot? Would think it is .... on to that setcpu I guess.
edit: seeing that stopping and resuming in multiple spaces, guess that's not it. =/

setCPU - memtotal; 424828 kB

conqu1stador said:
setCPU - memtotal; 424828 kB
Click to expand...
Click to collapse
Alright. I need more people with HW003 Nova EVOs to check the same, and say if they are having reboots. This could be corrupted or bad memory.
Sent from my HTC EVO via XDA App

i have hw 02 but my memtotal is 424832... does that matter?

????
i have hw 02 but my memtotal is 424832... does that matter?

I think this may be a HARDWARE issue...
Hello xda folks,
Long time reader, first time posting...
I'll try and condense this down, everytime I try to post something xda says I'm not logged in, so I'm keeping it short out of re-writing frustration.
I'm HW003, I lack setcpu, so I can't really check my memtotal, but I believe that in short the flash mem/nand memory may be getting damaged or corrupted by flashaholics like myself. I'm curious to see in any non-root users have experienced the completely random reboots like some of us here.
Let me be clear about one thing, I'm describing random rebooting, not consistent bootloops, at least they weren't at first.
Initially, I thought this problem was a byproduct of OC'ing, or overheating the unit, but I have flashed every combination of rom, kernel, OC/stock, hboot ver, etc, virtually anything I have some control over, and the phone still reboots. Ive even rolled back to stock unrooted, and tried bone stock 2.2 but the phone keeps throwing a fit.
Everything on this phone hardware wise screams "I was manufactured on the cheap, and put out to stores on the quick", so it stands to reason there is some kind of failure taking place.
I'm no expert, but I've flashed this thing A LOT. Probably around 100 times.
It also seems to be getting worse, as it often sticks in bootloops now, not just random reboots. Causing me to have to flash it on an even more arbitrary basis!
Next step for me, is rolling back to stock 2.2{Again}, and sending this bad boy back to where it came from, and wait for my POS replacement and its new set of shenanigans. I will root the new one once, pick one rom, and flash it once...
It will be difficult, but I will be attending Flashaholics Anonymous.
We can do this together.
Anyone have a more logical answer?

Related

[Q] constant restarts and bootloops

ive had my phone since august, rooted nand the whole works a week after i got it. everything was fine until about a week ago, now the phone randomly restarts, 3-5x a day and sometimes will get stuck in a bootloop. this always most definitely happens when im playing games, for more than 10 minutes if that. also when im trying to flash a enw rom, when it tries to boot up and get to the setup page it will restart almost as if its over working on starting up and then burning out. its sometimes warm to the touch, if i put my phone in the refrigerator for 10 min. i can get through flashing a rom, any ideas?
bump please help
b_allert said:
ive had my phone since august, rooted nand the whole works a week after i got it. everything was fine until about a week ago, now the phone randomly restarts, 3-5x a day and sometimes will get stuck in a bootloop. this always most definitely happens when im playing games, for more than 10 minutes if that. also when im trying to flash a enw rom, when it tries to boot up and get to the setup page it will restart almost as if its over working on starting up and then burning out. its sometimes warm to the touch, if i put my phone in the refrigerator for 10 min. i can get through flashing a rom, any ideas?
Click to expand...
Click to collapse
Are you over clicking? What's kernel,Rom, etc are you using?
Sent from my PC36100 using XDA App
craigbailey1986 said:
Are you over clicking? What's kernel,Rom, etc are you using?
Sent from my PC36100 using XDA App[/QUthis happens with every rom i use, cm newest, myns, babyboiis azrael i mean all kinds...
Click to expand...
Click to collapse
wtf it wont stop doing it while im texting any ideas? also if anyone knows where to find like odins one click flash thread where it makes my phone 100% stock again so i can take it to sprint without them yelling about how i voided warranty and **** that would be nice
I'd update everything you can, and try a different kernel :\. I think your phone may just be VERY picky with kernels. A friend of mine has a phone that ONLY likes one of the older HTC kernels. Anything else gives him reboots constantly. Hope that helps
Greenfieldan said:
I'd update everything you can, and try a different kernel :\. I think your phone may just be VERY picky with kernels. A friend of mine has a phone that ONLY likes one of the older HTC kernels. Anything else gives him reboots constantly. Hope that helps
Click to expand...
Click to collapse
ive done all of that, and now i notice massive battery drain ever since i updated wimax and radio, so iw ent back to an older kernal so i could flash myns rom rsl4 or w/e and the ophone is restaryting every time i try to set restrictions in afirewall, half the time i text it restarts, it gets warmer to the touch. i dont even try running games now. its bull****, i need to go back to stock evo rom and unroot and bring it in for some new ****.
my phone does that too on almost all kernels. so does that mean my phone is bad? should i get it replaced?
zof9i6 said:
my phone does that too on almost all kernels. so does that mean my phone is bad? should i get it replaced?
Click to expand...
Click to collapse
sprint is pretty much gonna handle it, guy there flashed the original ruu lol he was pretty cool. but he had to update EVERYTHING there for not only did i lose nand and root. but i also lost my hboot # now im at like 2.10 and **** and its still doing it, he put order in for new phone
b_allert said:
sprint is pretty much gonna handle it, guy there flashed the original ruu lol he was pretty cool. but he had to update EVERYTHING there for not only did i lose nand and root. but i also lost my hboot # now im at like 2.10 and **** and its still doing it, he put order in for new phone
Click to expand...
Click to collapse
I also have this issue. It seems to happen with heavy usage when the battery starts to warm up. I have been on Damage Control, Fresh, Virus, MikFroyo....It doesn't matter what I run. I am just living with it for now. Kinda afraid to make it stock and get a new one. I had a friend root mine so I am not sure if I could do it myself. Just never tried. Anyways ....know what you are going through.
makskylan said:
I also have this issue. It seems to happen with heavy usage when the battery starts to warm up. I have been on Damage Control, Fresh, Virus, MikFroyo....It doesn't matter what I run. I am just living with it for now. Kinda afraid to make it stock and get a new one. I had a friend root mine so I am not sure if I could do it myself. Just never tried. Anyways ....know what you are going through.
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App
What have you flashed lately? Radio, wimax, pri etc? What have you tried so far? Did you try wiping everything(data,cache, davlik cache) and reflashing just your rom, no ad ons? That's what I would try, if you haven't already
makskylan said:
I also have this issue. It seems to happen with heavy usage when the battery starts to warm up. I have been on Damage Control, Fresh, Virus, MikFroyo....It doesn't matter what I run. I am just living with it for now. Kinda afraid to make it stock and get a new one. I had a friend root mine so I am not sure if I could do it myself. Just never tried. Anyways ....know what you are going through.
Click to expand...
Click to collapse
any of yall try defraggin, and fixing errors by connecting the phone to pc and scanning it? it works for me
tauzins said:
any of yall try defraggin, and fixing errors by connecting the phone to pc and scanning it? it works for me
Click to expand...
Click to collapse
Didn't know you could do that. When you did it, did you find any errors?
Sent from my PC36100 using XDA App
k2buckley said:
Sent from my PC36100 using XDA App
What have you flashed lately? Radio, wimax, pri etc? What have you tried so far? Did you try wiping everything(data,cache, davlik cache) and reflashing just your rom, no ad ons? That's what I would try, if you haven't already
Click to expand...
Click to collapse
Yeah did all the wipes. I am running Rips V12 theme with several addons like XDA, Facebook, Process Manager, Market, Gmail, etc. All are themed.
Sent from my PC36100 using XDA App

[Q] reboot random

Hello,
I had random reboot before with my leedroid 2.3b, and I had one also 30 minutes ago with AuraxTSense, so I'm asking if the cause is the rom or not.
When he reboot, he's not hot, I see it reboot sometimes and the phone was at normal temperature (approximately with my hands lol). it reboots max 1 time per day.
So I'm tellng myself that's it could be due to:
- radio
- S-OFF
- one app
For radio, I try tu update from 32.48.00.32U_5.11.05.14 to 32.47.00.32U_5.10.05.23, and I'll see.
For apps, the problem is that I would have not to restore all my apps, to see if one app cause it.
What do you think of it?
Thanks
My question to you is: what are you doing with your phone at the time it reboots?
Playing a game, navigating or browsing the web etc?
I just got my Desire back from htc with a new motherboard, it used to reboot randomly also. Now it doesn't anymore
Are you using SetCPU?
Could be an issue with the kernel, or how one of the SetCPU profiles handle the kernel during screen off (interactive I think?)
Or as fnotsje said, could be hardware related
fnotsje said:
My question to you is: what are you doing with your phone at the time it reboots?
Playing a game, navigating or browsing the web etc?
I just got my Desire back from htc with a new motherboard, it used to reboot randomly also. Now it doesn't anymore
Click to expand...
Click to collapse
Sometimes I do nothing...maybe it's due to an app services?
But with your old motherboard, it reboots several times per day, or like me?
eden2812 said:
Are you using SetCPU?
Could be an issue with the kernel, or how one of the SetCPU profiles handle the kernel during screen off (interactive I think?)
It's installed but not configured in smatass mode, you advise me to uninstall it and to test?
Or as fnotsje said, could be hardware related
Click to expand...
Click to collapse
What is surprising, that if it's that, i t should reboot many more times than one time per day no?
Thanks
thierry_b said:
Sometimes I do nothing...maybe it's due to an app services?
But with your old motherboard, it reboots several times per day, or like me?
Click to expand...
Click to collapse
It depended on the usage, if I used it alot, it'd reboot more than if I used it less frequent.
But I'm not sure it is the motherboard issue, because you're mentioning the phone is not hot when it reboots..
fnotsje said:
It depended on the usage, if I used it alot, it'd reboot more than if I used it less frequent.
But I'm not sure it is the motherboard issue, because you're mentioning the phone is not hot when it reboots..
Click to expand...
Click to collapse
Yes and always only one time per day, just one time maybe 2.
I desinstalled SetCPU, it changes nothing.
What do you advise me to do?
Wipe and install minimum apps, and see if I've that, and little by lttile, reinstall one new app...test few days again...?, it will be long :-(
Thanks.
Your phone shouldn't be rebooting randomly really. It's happened to me when I overclocked my CPU and played a game. It didn't like it at all. It sounds like something has buggered up somewhere down the line. If I was you, I would try quite a few more roms other than what you've tried. If it's still rebooting then it would need to get looked at by HTC or by going through you carrier (if they do it). That's what I would do.
GoogleJelly said:
Your phone shouldn't be rebooting randomly really. It's happened to me when I overclocked my CPU and played a game. It didn't like it at all. It sounds like something has buggered up somewhere down the line. If I was you, I would try quite a few more roms other than what you've tried. If it's still rebooting then it would need to get looked at by HTC or by going through you carrier (if they do it). That's what I would do.
Click to expand...
Click to collapse
With the minimum of apps, for example to see if it reboot or not?
Because if t's an hardware problem due to the radio, it censed to reboot even with few apps no?
For carrier as I'm at Orange like you, I think, they could change fastly my phone maybe. I will try that if anything works. You think that if I do that, I've to find an orange rom? I'm asking myself if they accept an HTC even restored with RUU.
Thanks
I have the same issue and ITS DRIVING ME MAD!!!!!!!!!!!!
I never experienced this with my stock ROM... so I firstly tried a gingerbread ROM... when it started... i then moved to a Sense Rom and still reboots occured... I'm now on my 2nd cooked sense ROM and still having reboots!!
WTF? is there a quick sollution?
thank you!
SO MANY follks seem to be having problems with [email protected]! Is there seriously no sollution to this or a common cause..?
had the same problem & is with HTC getting fixed
there are a few posts about it if you search - the only fix seems to be to send it to HTC for a new motherboard as some presume that it's overheating.
11 march still waiting on return of my Desire
I can relate to your issues. Mine kept rebooting when I tried to use the GPS. Like you I had mine rooted, S-off and was using a custom ROM.
After many tests, I downloaded a stock RUU, installed a different navigation app and once again, it rebooted.
Bottom Line: take it back. Its probably defective. Just make sure you're running a stock ROM. Download an RUU.

[Q] Laggin, Freezing, and Making me mad!

Ok, I'm finally reporting this Uber annoying problem.
My phone will just lock up for anywhere between 2 and 15 seconds. I thought this was maybe a bad backup from titanium, so I stopped using it. I cleared my SD card, I've tried multiple roms, I'm formatted everything including SYSTEM during each different ROM install.
It seems the issue happens after I use SMSBACKUP+ to restore my txt messages. *EDIT But I've had it happen without installing SMSBACKUP+ EDIT* Handcent has been force closing on me for weeks as well. I just removed Handcent, and installed ChompSMS. The problem is still happening.
It happens very randomly, and without any cause that I can tell. I'll hit the power button, and unlock the screen, and then the touchscreen is completely unresponsive for seconds at a time. The touch buttons (home,back,etc) are also unresponsive. Then all the sudden, the phone will try to catch up to every one of my touchs.
Also, whatever it is is killing my battery. Yesterday I installed MikFroyo, and the phone was good for over 12-15 hours. Then I charged it, and something in the past 2 hours caused the issue and completely drained my battery in those 2 hours.
I've had this problem with
FreshEVO (multiple versions)
SprintLovers
Burnt Droid (multiple versions)
Ava-Froyo
OMJ's EVO
BakedSnack
I've also tried ASOP mods like MIUI and Cyanongen Mod, and as far as I can remember, the problem didn't happen with them, but I really would like to have my 4g work.
I just want my phone back!!!!
Well I don't know what your problem is exactly, smsbackup seems to be a culprit. You can check spare parts for wake lock issues. Are you using an SBC kernel?
I reccomend CM7, and you can use CM7 w/ WiMax [based on build 24] <- can be found in the development section.
First backup your apps and data. Then flash calkulins format all, then flash your rom and start from there it should work
Sent from my PC36100 using XDA App
I've been using calkulins format all for the past 2 weeks (7 flashs)
teh roxxorz said:
Well I don't know what your problem is exactly, smsbackup seems to be a culprit. You can check spare parts for wake lock issues. Are you using an SBC kernel?
I reccomend CM7, and you can use CM7 w/ WiMax [based on build 24] <- can be found in the development section.
Click to expand...
Click to collapse
I've used every kernel I could get my hands on, thinking it was the problem. I've been using stock kernels for the past 2 months now with the same problems.
I just haven't heard anything else bad about SMSBACKUP+, but I have read some issues with locking up, freezing etc regarding SMS in general.
Actually I'm one of the devs for handcent SMS and delete handcent and then install from market. See what happeneds
Sent from my PC36100 using XDA App
davidc23 said:
Actually I'm one of the devs for handcent SMS and delete handcent and then install from market. See what happeneds
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Been there, done that about 50 times too. I'm just gonna go without HandCent for a few days and a new ROM install and see what happens.
Have you had any other complaints about this?
None, what's your hardware version
Sent from my PC36100 using XDA App
davidc23 said:
None, what's your hardware version
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Current
HW: 0003
MikFroYo 4.5
2.6.32-17-gee557fd [email protected] #15
3.70.651.1
Are u using setcpu
Sent from my PC36100 using XDA App
Do you use 4g a lot? Do you reboot the phone after turning 4g off? The reason I ask, is because there is a bug with 4g, on any ROM, rooted or not. After you turn the 4g radio off, it will continuously scan, and it errors out. Download the app "aLogcat" from the market. Turn 4g on. Turn on the logcat, so it starts reading. Shut your 4g off, and go back to the logcat app. Watch all the red Wimax errors pop up. Endlessly. This causes a wake lock on the phone, so it doesn't sleep. Up time and awake time will remain the same, after turning 4g off. The only way to stop the wake lock is to reboot the phone.
Also, I have never really had that cause lock ups or freezes, it just drains the battery three times as fast when those wimax errors are occuring. Just something to check, wish I had more to suggest/offer for ya.
Here is a link with some info and other links on the issue.
http://code.google.com/p/android/issues/detail?id=11008
Some people say that it doesn't drain your battery, but I found that to be inaccurate. It certainly does for me, and the phone never sleeps when it happens. So even if that isn't what your main issue is, it's good to know about anyways, if you didn't already.
EDIT: Also, what PRI version and Radio/baseband version do you currently have? The latest? 1.90 PRI and 2.15.00.11.19? If you are on the 1.90 PRI, try downgrading it to the 1.77. The 1.90 PRI is definitely known to cause issues that you speak of on some phones. Just anothing thing to double check. Here is an attatchment of the 1.77 PRI. It sounds like you don't have anything to lose by trying. Everyone's phone acts differently with different software and what not.
davidc23 said:
Are u using setcpu
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Nope... Complete stock roms, with little to no apps. I can only think to point at bad hardware, the base sms operation, smsbackup+, handcent, or titanium backup. All of which I'd had issues without one or the other installed.
k2buckley said:
Do you use 4g a lot? Do you reboot the phone after turning 4g off? The reason I ask, is because there is a bug with 4g, on any ROM, rooted or not. After you turn the 4g radio off, it will continuously scan, and it errors out. Download the app "aLogcat" from the market. Turn 4g on. Turn on the logcat, so it starts reading. Shut your 4g off, and go back to the logcat app. Watch all the red Wimax errors pop up. Endlessly. This causes a wake lock on the phone, so it doesn't sleep. Up time and awake time will remain the same, after turning 4g off. The only way to stop the wake lock is to reboot the phone.
Also, I have never really had that cause lock ups or freezes, it just drains the battery three times as fast when those wimax errors are occuring. Just something to check, wish I had more to suggest/offer for ya.
Here is a link with some info and other links on the issue.
http://code.google.com/p/android/issues/detail?id=11008
Some people say that it doesn't drain your battery, but I found that to be inaccurate. It certainly does for me, and the phone never sleeps when it happens. So even if that isn't what your main issue is, it's good to know about anyways, if you didn't already.
Click to expand...
Click to collapse
You know what... I think you're on to something. Because an hour before this started happening today, I turned 4G on to see if I had service where I was, (I did not), but I did not reboot the phone. I'm going to play around with that idea before installing any other apps on my freshly installed mikfroyo.
4g still scans
Sent from my PC36100 using XDA App
mintee said:
You know what... I think you're on to something. Because an hour before this started happening today, I turned 4G on to see if I had service where I was, (I did not), but I did not reboot the phone. I'm going to play around with that idea before installing any other apps on my freshly installed mikfroyo.
Click to expand...
Click to collapse
Check the Edit in my previous post as well
k2buckley said:
Check the Edit in my previous post as well
Click to expand...
Click to collapse
I've tried every different radio combination. Just recently (last week) I've downgraded to Radio 1.36.00.04.02 and PRI 1.34_003.
It's currently looping the Wimax errors... I'm thinking that might build up in an hour or two and cease the phone. We'll see.
mintee said:
I've tried every different radio combination. Just recently (last week) I've downgraded to Radio 1.36.00.04.02 and PRI 1.34_003.
It's currently looping the Wimax errors... I'm thinking that might build up in an hour or two and cease the phone. We'll see.
Click to expand...
Click to collapse
Dang!! That's an old radio / pri combo! I've never rolled back that far, so can't say much about it, but are you sure that's not contributing to the issue? Maybe it doesn't like the 3.70 build.
Sent from my PC36100 using XDA App

Random Reboots

This is starting to get a little frustrating...
Running CM 6.1.1 and i can't get my phone to stop randomly rebooting when i OC
i started all the way at max, and worked my way down to stock clock MHz. still getting random reboots.
but even at stock clock, i'm getting reboots. what's wrong with my phone?
i was thinking, maybe i should try using another kernel? can i use CM 6 with another OC kernel? i flash it just like a rom, right? any suggestions on which kernel to use?
IS IT A KERNEL PROBLEM? that's just my guess.
any help greatly appreciated.
gtmaster303 said:
This is starting to get a little frustrating...
Running CM 6.1.1 and i can't get my phone to stop randomly rebooting when i OC
i started all the way at max, and worked my way down to stock clock MHz. still getting random reboots.
but even at stock clock, i'm getting reboots. what's wrong with my phone?
i was thinking, maybe i should try using another kernel? can i use CM 6 with another OC kernel? i flash it just like a rom, right? any suggestions on which kernel to use?
IS IT A KERNEL PROBLEM? that's just my guess.
any help greatly appreciated.
Click to expand...
Click to collapse
When all else fails, wipe and reflash
Sent from my T-Mobile myTouch 3G Slide using XDA App
guitarist5122 said:
When all else fails, wipe and reflash
Sent from my T-Mobile myTouch 3G Slide using XDA App
Click to expand...
Click to collapse
i have wiped and reflashed. if i do it again, this shall be my 3rd attempt...
i really dont think it has to do with the flash...
gtmaster303 said:
i have wiped and reflashed. if i do it again, this shall be my 3rd attempt...
i really dont think it has to do with the flash...
Click to expand...
Click to collapse
Have you tried NB_Mod 2.15 or CR_Mod 2.13? Those are froyo stock roms (2.15 being the later version) and if those don't work on the stock kernel, stock clock, etc., then send it in to t-mobile.
MusicMan374 said:
Have you tried NB_Mod 2.15 or CR_Mod 2.13? Those are froyo stock roms (2.15 being the later version) and if those don't work on the stock kernel, stock clock, etc., then send it in to t-mobile.
Click to expand...
Click to collapse
that's the thing
my phone was working completely fine out of the box...
when i installed cyanogen, that's when my phone would randomly reboot
and i can't exactly send it to t-mobile, because i use it on AT&T.
not to mention, i bought this phone off ebay, so it doesn't have a warranty either
unless someone wants to give me a proof of purchase that i could borrow, HTC won't take a look at the phone
gtmaster303 said:
that's the thing
my phone was working completely fine out of the box...
when i installed cyanogen, that's when my phone would randomly reboot
and i can't exactly send it to t-mobile, because i use it on AT&T.
not to mention, i bought this phone off ebay, so it doesn't have a warranty either
unless someone wants to give me a proof of purchase that i could borrow, HTC won't take a look at the phone
Click to expand...
Click to collapse
But have you tried a stock t-mobile rom, to see if you still get the random reboots?
MusicMan374 said:
But have you tried a stock t-mobile rom, to see if you still get the random reboots?
Click to expand...
Click to collapse
a bit confused, sorry... when you say stock t-mobile rom, what i thought you meant was stock form. as in, out of the box. as i said in my previous post, the phone worked fine out of the box. those roms you mentioned are stock tmobile roms? i thought t-mobile didn't release froyo yet for the slide... would you like me to flash one of those roms you mentioned?
i went ahead and flashed NB_Mod 2.15. it's a solid rom, but a tad laggy...
that said, it has not reboot on me. what does that mean exactly?
please dont tell me i can't run cyanogen
i have noticed that my reboots are soft reboots.
the phone doesn't completely turn off. it simply goes back to the CM loading screen and shows the lock screen in a matter of a few seconds.
gtmaster303 said:
i went ahead and flashed NB_Mod 2.15. it's a solid rom, but a tad laggy...
that said, it has not reboot on me. what does that mean exactly?
please dont tell me i can't run cyanogen
i have noticed that my reboots are soft reboots.
the phone doesn't completely turn off. it simply goes back to the CM loading screen and shows the lock screen in a matter of a few seconds.
Click to expand...
Click to collapse
Soft reboots indicate software, if it was overclocking that was the issue it would be hard rebooting, or simply just freezing. I know you've already tried this, but try it one last time, wiping/factory reset and flash 6.1.1 stable. If it still reboots, (if it's reasonable) try to get a logcat right before the soft reboot, maybe we can find what's causing the reboot, an app maybe.
MusicMan374 said:
Soft reboots indicate software, if it was overclocking that was the issue it would be hard rebooting, or simply just freezing. I know you've already tried this, but try it one last time, wiping/factory reset and flash 6.1.1 stable. If it still reboots, (if it's reasonable) try to get a logcat right before the soft reboot, maybe we can find what's causing the reboot, an app maybe.
Click to expand...
Click to collapse
thank goodness for that. it's a great relief to hear that it's only a software problem. i can't tell you how scared i got lol....
i can wipe and reflash the phone again, but what's logcat? i will do as you say, but i would appreciate it if you walk me through. i've never used it before....
i used adb and typed in logcat, but i just got a mountain of garble...
not exactly sure where to go from here, or what i'm supposed to do.
gtmaster303 said:
thank goodness for that. it's a great relief to hear that it's only a software problem. i can't tell you how scared i got lol....
i can wipe and reflash the phone again, but what's logcat? i will do as you say, but i would appreciate it if you walk me through. i've never used it before....
i used adb and typed in logcat, but i just got a mountain of garble...
not exactly sure where to go from here, or what i'm supposed to do.
Click to expand...
Click to collapse
Yes, that garble is what I need to look at
Leave your phone plugged into your computer, type adb logcat, and wait for the phone to soft reboot. If you know how to trigger the reboot, trigger it, and then immediately press CTRL + C in command prompt, that is, immediately after you see the boot screen come up again. Then, right click the command prompt window, click select all, paste it into a text file, and upload it as an attachment in a reply here. I'll take a look and see if it's an app or something else causing it. Someone else probably (hopefully) also take a look at that text file and contribute to my conclusion.
MusicMan374 said:
Yes, that garble is what I need to look at
Leave your phone plugged into your computer, type adb logcat, and wait for the phone to soft reboot. If you know how to trigger the reboot, trigger it, and then immediately press CTRL + C in command prompt, that is, immediately after you see the boot screen come up again. Then, right click the command prompt window, click select all, paste it into a text file, and upload it as an attachment in a reply here. I'll take a look and see if it's an app or something else causing it. Someone else probably (hopefully) also take a look at that text file and contribute to my conclusion.
Click to expand...
Click to collapse
obviously, my phone decides to not reboot anymore once i plug it in...
ran the phone for roughly an hour.
i tried nearly everything to get a soft reboot, but no luck.
however, when i launched angry birds, the game would crash on me, and i would be brought back to the home screen, without warning. no force close notice.
i'm not sure how much help that would be, but i've attached that logcat file.
there is no ryhme or reason as to when my phone reboots. i'm assuming it has to be a background program or something, because none of the normal apps i use, show any patterns. the reboots occur whenever.
would i be able to just leave the phone plugged in, and keep logcat running, or do i have to be present when the reboot actually happens?
i don't mind running it overnight or something...
I'll take a look at the logcat when I'm on a computer, but the angry birds exit to home would probably happen if your phone has usb storage mounted and angry birds was on your sd card. Rebooting should fix that.
Can't leave it running overnight, since command prompt only saves and displays a certain number of lines.
My last suggestion would be to do a fresh install of cm7 or cm6, whichever, and install an app one by one, maybe like 5 a day or whatever, and see when the reboots start. Are there any apps that you use that are handling system stuff, like a task manager? Make a list of your installed apps and post it here, we can probably find what would be more likely than others.
Sent from my T-Mobile myTouch 3G Slide
MusicMan374 said:
I'll take a look at the logcat when I'm on a computer, but the angry birds exit to home would probably happen if your phone has usb storage mounted and angry birds was on your sd card. Rebooting should fix that.
Can't leave it running overnight, since command prompt only saves and displays a certain number of lines.
My last suggestion would be to do a fresh install of cm7 or cm6, whichever, and install an app one by one, maybe like 5 a day or whatever, and see when the reboots start. Are there any apps that you use that are handling system stuff, like a task manager? Make a list of your installed apps and post it here, we can probably find what would be more likely than others.
Sent from my T-Mobile myTouch 3G Slide
Click to expand...
Click to collapse
darn, i'm not sure if i got it...
it was like a unicorn sighting.
i went to plug my phone in for an adb logcat, and as soon as i plugged it in, the phone froze and soft rebooted. cmd was filling up with stuff fast, and i wasn't sure if i stopped it in time. in a panic, i forgot how to stop cmd, so i don't know if the error is present in this file.
i attached the text file
i will keep trying for another logcat until you report back. if the logcat is no good, i'll just do a fresh install.
i can provide you with a list of all the apps i run, but is there a way to generate a list? or would i have to type them out manually?
The angry birds logcat LOOKED like a missing lib, probably because the part of the app on the sd card wasn't being loaded. Did you try rebooting?
As for the second logcat, it looks like it MAY have been stopped too late, although, how many seconds do you estimate went by? Because whatever was running when the reboot occurred should stay there for around 10-20 seconds, but I can't completely be sure of that.
Actually, I can see a line that states that the boot had completed on line 124, and it looks like everything above that is post-reboot, sorry, you're gonna have to snatch another logcat :/
As for apps, I don't know of an efficient way of doing it, I know there's an app that exports a list of apps to a text file but for the life of me I can't remember what it's called.
Edit: It's called Zemna app list backup or something like that. Create a list of all apps, and then longpress the list and press send, you can send it to musicman374 at gmail.
MusicMan374 said:
The angry birds logcat LOOKED like a missing lib, probably because the part of the app on the sd card wasn't being loaded. Did you try rebooting?
As for the second logcat, it looks like it MAY have been stopped too late, although, how many seconds do you estimate went by? Because whatever was running when the reboot occurred should stay there for around 10-20 seconds, but I can't completely be sure of that.
Actually, I can see a line that states that the boot had completed on line 124, and it looks like everything above that is post-reboot, sorry, you're gonna have to snatch another logcat :/
As for apps, I don't know of an efficient way of doing it, I know there's an app that exports a list of apps to a text file but for the life of me I can't remember what it's called.
Edit: It's called Zemna app list backup or something like that. Create a list of all apps, and then longpress the list and press send, you can send it to musicman374 at gmail.
Click to expand...
Click to collapse
I just backed up my list of apps and sent it to you.
I will try getting a logcat within the next day or so. If i can't, I will wipe and we can take this through, so i don't mess anything up this time...
Alright, sounds good. And it doesn't look like any of those apps would be causing anything like soft reboots, in fact, I have most of them installed on my phone. Aside from AndroZip and ColorNote, I have all of those, so they definitely shouldn't be the culprit.
MusicMan374 said:
Alright, sounds good. And it doesn't look like any of those apps would be causing anything like soft reboots, in fact, I have most of them installed on my phone. Aside from AndroZip and ColorNote, I have all of those, so they definitely shouldn't be the culprit.
Click to expand...
Click to collapse
so then would wiping and reflashing my phone really solve the soft reboots?
this would be my 4th or even 5th attempt to get my phone to function properly (i lost count).
i don't mind, but my general concern is this...
i would be using the same recovery, with the same rom, and i would be installing the same apps again.
i'm guessing i'm going to have to get a logcat file anyway, unless by some miracle my phone decides to wok properly this time i flash... either that or find a better way of flashing roms
what would you have me do?
UPDATE: YES!
i managed to force my phone into a soft reboot. not exactly sure what i did, but i just kept opening and closing random apps on my phone.
logcat 2. i wasn't sure when exactly i was supposed to stop the file, because CMD was filling up fast. hopefully i nabbed it. i stopped cmd, just a few seconds before the screen went back to the CM loading logo.
did i do it right???
logcat 3 happened when the phone was just sitting still. was not provoked. sorry, i don't want to hammer you with logcat files, but it has been so hard for me to get a logcat. so i'm trying to get every one i can.
please let me know
I was relieved to see the same error messages in your logcat as I see on my wife's slide.
W/SharedBufferStack( 5177): waitForCondition(LockCondition) timed out (identity=2, status=0). CPU may be pegged. trying again.
Click to expand...
Click to collapse
It's possible that we both have a hardware issue, but just FYI, this happened on my wife's original slide, and it's happening on the refurbished warranty replacement we just got.
From searching on the web, it appears that this problem may be caused by openGL. I don't think the stock roms use it, or at least not the newer version like CM does.
you didn't post your application list, but i've had my wife's phone crash while just booting up and sitting at the thunderstorm (free) LWP, which would be the only thing using openGL. I'll have to disable it for a few days and see if that solves it.
umaro said:
I was relieved to see the same error messages in your logcat as I see on my wife's slide.
It's possible that we both have a hardware issue, but just FYI, this happened on my wife's original slide, and it's happening on the refurbished warranty replacement we just got.
From searching on the web, it appears that this problem may be caused by openGL. I don't think the stock roms use it, or at least not the newer version like CM does.
you didn't post your application list, but i've had my wife's phone crash while just booting up and sitting at the thunderstorm (free) LWP, which would be the only thing using openGL. I'll have to disable it for a few days and see if that solves it.
Click to expand...
Click to collapse
i'm not so relieved now... this phone doesn't have a warranty... and if it's hardware, houston we have a problem
I'm not running any applications out of the ordinary.
i attached an app backup list from my phone
UPDATE: apparently, my phone is covered under warranty, even though i bought it off ebay.
i called up HTC and they didn't even ask for proof of purchase or anything. so hardware problem? bring it on.
but the problem still persists regardless...

[Q][Help] Phone constantly "reboots", stock firmware, have logcat!

Alright, so my girlfriend's Samsung Galaxy S II started to go through these weird partial reboots several weeks ago (maybe even months). The phone would randomly go black, play the stupid shutdown/startup (dont remember which) jingle...then just simply be at the lock screen with a crossed out circle where the signal bars would be (for just a couple of seconds). When this happened, I used to just tell her to shutdown the phone, take out the battery, and let it sit for about 30 seconds, then put everything back together and start it back up. This seemed to work, which made me think it might have just been a software or at worst a memory issue of some kind.
This issue was always intermittent, but now, no matter what I do, it just keeps looping this "restarting" problem. I can't access any internal memory space from my computer because in the time it takes to connect, it just "reboots" again. I made a logcat of the phone up until the "reboot", and in doing so noticed that when I would browse the phone via adb shell, I saw no mount for the sd card...which then lead me to believe maybe it was an issue with that. I checked the sd card for corruption (and prior to even using it, checked that all blocks were read/writable (legit)), but that led nowhere.
Anyways, not having any idea where to go next, nor where to begin or what to look for in the 5000+ lined logcat, I turn to xda with hopes of getting some sort of help. Thanks in advance for any I get!
EDIT: Oops, some other important notes I didn't mention (other than in title); this is running stock firmware, only OTA. I tried once to upgrade her to ICS via Kies, but the upgrade would never complete. She also refused to let me root her phone...so unless there is a stock recovery mode, her phone has none...
bump, as its been a week and no responses. If anyone has any ideas or can figure out whats wrong from the logcat, please help.
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
Click to expand...
Click to collapse
Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
Sent from my SGH-T989 using Tapatalk
EarthBoundX5 said:
Almost 3 weeks...no answer...isn't there at least 1 person who has an idea or can deduce one from the logcat? Pretty soon I'm gonna have to tell her to give up and get it "fixed" (ie, swapped for a refurb with most likely all her data lost)...
Click to expand...
Click to collapse
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?
Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.
For starters, thanks everyone for the responses! After this long, its really great to see so many in one day!
richardlibeau said:
Looking at the logcat if it is accurate the problem is overheating and it is shutting itself down. That's why it keeps rebooting from I read but I could be wrong. Also looks like it has wakelock issues. Lot of wakelock errors in logcat. Some app or apps are causing the wakelock issue find them and remove them that might solve the problem.
Click to expand...
Click to collapse
Thats what I thought, because it seemed to get exceptionally hot before "rebooting"...at first...then I was noticing it "rebooting" when clearly cold. If it is indeed overheating like I had thought in the very beginning, is there anything I can do about it? What does it use for heat conductivity and displacement? And for that matter, I would think if it was overheating though, it would actually reboot, not the half-ass semi-reboot its been doing...
And what is wakelock exactly that it would cause an issue? Only apps I see using it are WootWatcher, KeyguardViewMediator and PowerManagerService.
krazierokz said:
i say try to odin back her phone to stock on here there a good post for it to get her back and if she had Gmail sync there shouldnt be a problem unless she really dont want to download everything again i say give odin a shot and then from there upgrade through kies its tricky you have to make sure you have 50% battery life or more and kies errrors out sometimes but it does work i update my friends phone as he does not like all the root stuff lol so i always your kies after a couple errors it will work and thats your best option if she doesnt want to loose anything kies will back it all up for her and are you sure that power button aint sticking sounds like you have a looping issue are you able to go into download mode or are you familiar with this ?
Click to expand...
Click to collapse
I would use odin...but the phone doesn't stay on long enough to do much of anything before "rebooting". Also, she is already using stock firmware + OTA updates. And her contacts are not what I am worried about, its her photos and such. This is the very reason why I hate internal memory for phones...
And I'm pretty sure its not a sticky power button, I had seen that being a common issue when researching before posting. And again, if I have not been clear, its not exactly "rebooting", just semi-rebooting; phone starts up, crap starts running, a min or 2 later, phone acts like its restarting (plays sound and all), then just comes back to the lock screen immediately...I can't really describe it much more than that.
And no, I'm not familiar with "download mode"
bzlik88 said:
Idk how to read logcats but another idea could be you have the sticky power button issue. I think if it was overheating u would feel it and mention it in the op.
Click to expand...
Click to collapse
Ya, like I said in the reply above this, I don't think its the sticky power button problem...but I could always be wrong. I only didn't mention over heating because I felt I did a good job of ruling it out.
DeliciousLimeJuice said:
I used to have this problem when my phone was on ICS. I found that putting it back to GB, and using custom JB roms fixed it. I'd try those.
Click to expand...
Click to collapse
Its running GB atm, never updated to ICS via Kies...
I wish I could help you further but i can say one thing, the rebooting that your describing is called a "hot reboot". I know what ur talking about and others will too if u use that term. Good luck.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

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