[Q] [Battery] Think my phone may have broken - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

I seem to be having a lot of issues with my phone lately. After searching extensively for others with my battery issue, I decided to make a new thread. Here's what's going on:
Up until Monday morning, my phone has been flawless. I was running 7/29 of CM10 that morning, and downloaded the 8/20 version before work. When I left for work I noticed I was at 95% battery and all I had done was download that file. I didn't think much of it, but it seemed like a lot.
I went to work and had a meeting first thing, I got out of it an hour later. At this point my phone had been off the charger for 1.5 hours, and was at 81%, the bottom of the phone was also noticeably warm.
I flashed 8/20, charged up, and went through my day. 5 hours later when I got home... 11%. I figured something was wrong, so I charged the phone when I got home and noticed it was draining faster than I could charge. I did a factory reset, wiped system, and reinstalled 8/20. I put in my Gmail account info, but installed nothing else.
I went to work and purposely left the phone alone all morning. At 11am (4.5 hours off charger), I was at 28%. Now I assumed something was wrong with the 8/20 build of CM10, even though I had the same issue suddenly with 7/29 after running it for three weeks.
Long story short... full wiped, installed Stock (a backup I made after a few days with the phone when everything was fine). The battery was at 50% when I was done since I had been charging it. Two hours later, 15%. Went to AT&T, told them. They gave me a battery that was 100% full. It is now 1.5 hours after that, running stock that was factory reset and has nothing on it - battery at 74%.
TL;DR -
1. Excessive battery drain (20% per hour on two batteries) even while running AT&T Stock that was factory reset and has nothing installed on it (except BetterBatteryStats) and is sitting idle.
2. The bottom of the phone is also always warm to the touch.
I'm going to leave the phone sitting for another hour or two, then I can upload pictures of the BetterBatteryStats and Battery Settings. Last time I looked though, there was nothing special in either. It seems like the phone is just churning away (though the CPU does report being at 384mhz 75% of the time) while doing nothing, even on stock after a factory reset.
Advice? Its been over 30 days so I can't exchange in store. I can send it in for warranty and get a new one, but I'd like to avoid this if possible.

update -
went to the gym for 1 hour, left the phone in the car. Burnt through 18% of the new battery during that time, running stock with no apps added at all. Bottom portion of the phone is still very warm to the touch. I will get some pictures from BetterBatteryStats when I get home and shower.

Here's some screenies of wakelocks and such. I don't see anything too out of the ordinary for a stock ROM with no added apps (save BetterBatteryStats), though you'll see that over the course of 3 hours, during while time the phone was idle, i went from 75% to 20%.

Other screenies.
After doing some more research, I believe I have come to the conclusion that my phone is defective.
No one else has reported this issue as far as Google can find.
I'm running stock AT&T with no added apps.
I'm using a brand new battery.
I go from 100%-0 in about 5 hours.

Wow!!! Go all the way back to stock rooted and see if it helps...if not u may need a new phone
Sent from my SAMSUNG-SGH-I747 using xda premium

Have you tried a battery reset in cwm (after your fully charged)?

JB calhoun said:
Wow!!! Go all the way back to stock rooted and see if it helps...if not u may need a new phone
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Those screen shots were from stock rooted. I made a backup of Stock with root right after I installed CWM. I restored to that and it still has the issue, even after I reset that stock rooted setup to factory defaults (data/cache wipe) and only installed BetterBatteryStats. :crying:

Ive had the same problem as you my battery would drain alot so what I did was that I used the phone until 0% battery and then charged it to 100% and battery went back to normal. Hope this helps

zap12341 said:
Ive had the same problem as you my battery would drain alot so what I did was that I used the phone until 0% battery and then charged it to 100% and battery went back to normal. Hope this helps
Click to expand...
Click to collapse
I decided I'd give this a try today. I'm going to let the phone die today at work, while taking a logcat the entire time, then I"m going to charge the phone while its off via a wall charger. Its my last ditch effort before I call AT&T Warranty to get a replacement.

I have a logcat of about 10 minutes of the phone being idle. It shows me lock the phone, get a Talk message, then unlock the phone and kill the terminal session. I'd appreciate it if someone smarter than me could take a look at it.
The phone dropped 4% during this 10 minutes of idle with screen off. I'll likely be calling AT&T Warranty after work today unless someone sees something in the logcat that explains why, even with the factory reset stock ROM with no applications added to it, I lose 15-25% per hour, even with a new battery.
http://pastebin.com/enwNsaMF
Thank you all for your time.
Edit:
SetCPU shows the phone at 384mhz for 94.95% of the time the phone has been on today (about 3.5 hours). This is typical so I know the CPU isn't pinning itself at full.

Related

[Q] Can't get a full charge!

Hey Folks, Just wondering if there are any other G2 users out there that have experienced this. For some time, I haven't been able to get my phone charges fully, and by fully, I mean something close to the reported norm of 97%-100%.
The hightest I got my phone was to 81% and that with a new battery, recalibration, and bump charging. In fact, I've had the phone powered off over night and upon restarting it, it was at 71%.
I've watched logcat to see if anything could be an issue there, I've installed ZDBox, (cool app, btw), and Battery Dr. The good news, is that after uninstalling a few apps and widgets, my battery life seems prolonged, (relatively speaking).
I'm running CM-7.1.0-RC1, 2.6.32.41-cyangenmod pershoot, and using the 26.06.2.27_M radio.
Since I couldn't get a full charge with it powered off, I'm thinking it might be a hardware issue or maybe the radio since so I might try 26.08.04.30 radio. Googling other forums, people were able to get a replacement phone from T-Mobile and some others said their motherboard needed to be replaced.
Any other ideas before I call T-Mobile?
Thanks!
Did you try clearing battery stats?
redpoint73 said:
Did you try clearing battery stats?
Click to expand...
Click to collapse
Yes, several times. Good call, though! By clearing the stats, I was able to get to the 81%.
Thanks!
Have you tried reflashing the rom? Maybe trying a different rom? Clear caches? I dunno I'm shooting for broke i guess....is it an aftermarket battery or stock?
killj0y said:
Have you tried reflashing the rom? Maybe trying a different rom? Clear caches? I dunno I'm shooting for broke i guess....is it an aftermarket battery or stock?
Click to expand...
Click to collapse
Thanks, killj0y. Yes. I did that after posting. I did a Titanium Backup, then Nandroid backup, then wipe, superwipe, then flashed the CM7 nightly, (which is very slick, i might add). After bump charging I was able to get it up to 71%. I let it go down to 0% overnight and now I'm letting it recharge fully.
In about an hour, I'm going to call T-mobile and see if they have any other ideas.
It is an aftermarket battery but it behaves just like the OEM/stock.
You shouldn't ever drain your battery to 0% on purpose. You run the risk of the battery not being able to take a charge. Draining to 20% for battery meter calibration purposes is more than sufficient.
Yea plus aftermarket batteries can and do fail more often than stock. What brands is it?
Do you still have your stock battery? Try using that one and see how it acts. I'm willing to bet it's the battery.
The OEM battery I could never get above 71% and the new battery I have it up to 94% now and it isn't charging any higher.
I've had it plugged in for two hours. I have read the warnings about letting the battery drop to 0% and I agree, but I figure one time wouldn't hurt it. I got the second battery, thinking it was a problem with the OEM battery.
Ah! This happened as I was typing this. For the first time in a long time, the LED is green but the battery is at 94%, which I think might be okay.
Maybe the wipe/superwipe/reflash helped? I will keep you all updated and I sincerely appreciate the help and advice.
jpabian said:
I have read the warnings about letting the battery drop to 0% and I agree, but I figure one time wouldn't hurt it.
Click to expand...
Click to collapse
If that one time results in a battery that won't take a charge, then it hurts. Full discharge is also not good for the long term life of Li ion batteries. And it certainly doesn't help anything to run the battery to empty.
Yea I don't know how many times I've corrected people still quoting NiCd rules for Lithium ion batteries phone or otherwise lol. Anyways if the stock does the same thing it is probably the phone. Especially after a wipe, was it a clean reflash of the rom? Maybe that would work.
Here's my update. Kind of interesting.
So, by evening, my phone got down to 4% left of the battery. I plugged it in, (with my factory charger), and ZDBox said it would be 2 hours, 44 minutes until fully charged. Three hours later, it was at 45% full. I rebooted the phone and when it came up, it said it was at 86% full. Then I left it plugged in over night.
This morning, it was still at 86% and I rebooted it again, and then when it came back up it was 93% and within a couple of minutes, the LED turned green.
So, with this new batter, it *seems* slightly better, but I don't understand what's going on. This is weird, if you ask me.
The other bit of info is that at 7AM it was 93% and right now, (9AM, two hours later), my phone is at 72% with the majority of it being consumed by "Cell Standby."
I guess, since this is a new battery, there still might be some calibration/conditioning going on. I am still unsure if this points to a hardware issue with the phone.
Thanks again, for the help guys! I really wonder if I am the only person who is experiencing something like this.
Update: 19.09
Things have been a little better, but still not perfect.
I flashed CM7 Nightly, pershoot kernel, and 4.30 radio.
I have only been plugging in the charger when the phone drops below 20%. The phone only charges to 45% - 51%, then I reboot, and when it comes back up, the battery will read anywhere from 88% - 93%.
Once unplugged the batter rapidly drops down to the low 80's - mid 70 percentile and it stays in that range for a much longer time. Then once the battery drops below 40% is drains rapidly.
So, for example it says right now, "7h 54m 58s on Battery" and I'm at 20%. The breakdown is as follows:
Android system: 57%
Cell Standby: 12%
Wi-Fi: 12%
Phone Idle: 11%
Voice Calls: 9%
I'm really frustrated with having to reboot the phone to get seemingly get a full charge.
I think I am going to flash the latest nightly and then reflash the pershoot kernel and see where we are at that point. I still haven't decided if I need to call T-mobile since it could be a hardware issue.
It really sounds like a hardware issue to me. especially after several so many flashes and batteries...
killj0y said:
It really sounds like a hardware issue to me. especially after several so many flashes and batteries...
Click to expand...
Click to collapse
Indeed. I called T-Mobile this morning and they are sending me a new phone. The guy asked me to inspect the battery, contacts, etc. He did ask me if I had put any "modified" software on it.
He also said, if they found modified software on it when they received it back at the shop, I would be charged a $108 restocking fee.
Quick, where's that downgrade guide!
Thanks for your help, everyone!
Update!
After I talked to T-Mobile, I downgraded my phone to the OTA Gingerbread and unrooted it, and turned S-ON. I admit, I was impressed with the OTA update since I had been running cooked roms since I got the think back in November 2010.
My new phone came today. Immediately, the battery behavior is completely different. I took out my battery from my old phone that said it was at 51% and put in the new phone and it said it was 80%. That's a good sign!
While we were at dinner, I got all the OTA updates, which really meant when I got home I had to downgrade it, but the guides here were really great, and I was back in business in no time.
I went with the latest CM7 nightly, the LEAK radio, and the latest pershoot kernel. I can tell already that battery behavior is much better.
Interestingly enough, on the stock gingerbread ROM, the DISPLAY was the major consumer of battery. Now on the stack I described, "Cell Phone Idle" is the biggest consumer. Maybe the stock T-MOUS radio is the best!?!? Who knows.
I hope this helps others who might be having weird battery problems. Have a great weekend!
I'm having this exact behavior where I can't get past ~73% without rebooting, then it goes to ~93%, which is about as high as I can get it. Guess I'll call T-Mo, I've seen it with different ROMs to I figured it was probably hardware as well.
Hey Thermalx, I hear you! The replacement phone I got from T-Mobile is behaves completely different. I have kept a charge +26 hours. I never thought I'd see the day!
Let us know how it works out.
Thanks!

I am so sick of this tablet...

Had to return the first one as the battery dropped so quickly I could see it - dropped by about 5% at a time every 2 minutes or so...
The one I've got now has been working fine (for the last 2 weeks) until today.
Turned the screen off at about 65% battery. Turned it on about 3 hours later and it had dropped to 43% without the screen being used. Mediaserver and Google Services had been using most of it apparently.
Rebooted it. It then went from 43% to 36% to 26% to 22% to 15% to 9% to 2% in about 5 minutes.
How can Samsung release something so useless?? Is it the software??
Wow that's f-ed up sorry about your luck.
htc one
No luck man.
I'm very happy with mine...
jack880 said:
Had to return the first one as the battery dropped so quickly I could see it - dropped by about 5% at a time every 2 minutes or so...
The one I've got now has been working fine (for the last 2 weeks) until today.
Turned the screen off at about 65% battery. Turned it on about 3 hours later and it had dropped to 43% without the screen being used. Mediaserver and Google Services had been using most of it apparently.
Rebooted it. It then went from 43% to 36% to 26% to 22% to 15% to 9% to 2% in about 5 minutes.
How can Samsung release something so useless?? Is it the software??
Click to expand...
Click to collapse
R U Rooted?
Seems odd to me that both of them have the same issue
kkretch said:
R U Rooted?
Seems odd to me that both of them have the same issue
Click to expand...
Click to collapse
Hi. No, not rooted.
The battery stayed at 2% for ages. I then turned it off and on again, and the battery showed as 36% again. It then dropped straight to 23% which is where it is now.
Seems all over the place...
you try a factory reset? worked for my battery drain problem :good:
m00nelph said:
you try a factory reset? worked for my battery drain problem :good:
Click to expand...
Click to collapse
Not with this one, but I did with the previous one, several times.
It's not acceptable to me to have to wipe my tablet routinely to get it to work properly...
How long has it been since you did the reset?
Thanks
Have you factory reset and not installed any programs to monitor usage?
Perhaps something your installing is doing it. Are you using a microsd card?
I just starting charging my tablet after 1 day and 17 hours with 9 hours and 30 minutes of screen on time.
And I still had 18% battery left. I'm not saying it to brag just that battery life is fine on this tablet.
Until then please search Google for mediaserver battery drain. This is not running on my tablet btw.
Media server can happen if you have some corrupt media file the tablet is trying to read and identify over and over again
Sent from my SCH-I545 using Tapatalk
Threads like this are always interesting. If every owner on this forum's N10.1-14 performed like OP's don't you'd think it would be on the front page? So OP's issue is something unique. It could be:
A manufacturing issue that affected a batch of N10.1-14's. If OP's exchanging at the same place all their devices could be from the same batch.
Samsung uses different s/w in different regions and perhaps there's a battery draining s/w issue in the particular ROM OP's using. But unless OP's from Antartica you'd think others from his region would be reporting the same issue.
OP's loaded something on his device that's either incompatible with 4.3 or Exynos 5420. A lot of older legacy apps still run on newer Android devices but don't run well and create issues. If OP's using restore his old apps are being installed as soon as he signs in to his Google and/or Samsung account.
Of the three I'm guessng number 3 is the most likely. I have a SM-601 with 130 apps installed, a dozen syncs running, and two Exchange push account always downloading. Used exactly the way I used my N-8000 I'm getting about 10% less battery life. That seems about right to me considering the PPI is doubled, the SoC is more powerful, and I'm using also Samsung's motion, voice, and air sensors which didn't exist on the N-8000.
OP, try setting up the tablet without signing in to either your Google or Samsung account. That'll make sure no apps are installed without your knowledge. See if the battery drain is still there. If it's not, your issue is s/w and not the s/w pre-installed by Samsung. Good luck.
Thanks for the replies.
It seems there are 2 separate issues.
1. The mediaserver battery drain (I do have a micro sd card, but haven't recently added loads of new files or anything). The tablet has run fine for 2 weeks without this issue, and I haven't recently installed any new apps.
2. The fact that the tablet doesn't know how much charge it has - goes from 2% back up to 36% without being charged etc.
I'm not sure what to do. I noticed that google play music was running in task manager so ive disabled that, and have fully run down and am fully recharging the battery. When in plugged the charger in symbol went from showing battery empty to about 20% charged instantly which doesn't bode well...
If I still have an issue i guess I will exchange it a 2nd time for a 3rd unit...
Thanks for the help
I saw this thread on another forum and wondered if it would help with your battery issues:
http://forums.androidcentral.com/sa...nger-battery-life-how-youre-being-robbed.html
Hope it helps,
Glenn
Gamul1 said:
I saw this thread on another forum and wondered if it would help with your battery issues:
http://forums.androidcentral.com/sa...nger-battery-life-how-youre-being-robbed.html
Hope it helps,
Glenn
Click to expand...
Click to collapse
Thanks for that mate. I'd already seen that thread but thanks anyway.
Before this issue today I was happy with the battery life. My problem is not a general battery life issue - something is obviously seriously wrong with my unit...
jack880 said:
Not with this one, but I did with the previous one, several times.
It's not acceptable to me to have to wipe my tablet routinely to get it to work properly...
How long has it been since you did the reset?
Thanks
Click to expand...
Click to collapse
I reset it once, a few weeks ago and its been solid with power usage since.
Perhaps it is being effective by the new Google Play Services, which appears to have a battery draining issue. This started in the last week, I believe.
The battery drain just happen recently, isn't it? I've just bought my Note for 4 days, on the first and second day, the battery is awesome, but from the third day it run down from 45% to 5% in minutes.... I think that related to some update service and happen to massive device recently!
maquan said:
The battery drain just happen recently, isn't it? I've just bought my Note for 4 days, on the first and second day, the battery is awesome, but from the third day it run down from 45% to 5% in minutes.... I think that related to some update service and happen to massive device recently!
Click to expand...
Click to collapse
Well, it is a possibility. My first gen Note 10.1 wifi does not seem effected by it. It is on 4.1.2. I also do not think this effects all devices. Wondering if it is a 4.2.2 and up issue or something along those lines. I only suggest it a possibility to check into.
http://forum.xda-developers.com/showthread.php?t=2378962
in here state that the problem could come from the new update of Google Play Store. I did remember that it is updated before the problem appeared (but not so sure). Just remove the update of Play store and see the result. Will report back
Just to update you all in case other people are having the same issue - I disabled google play music, ran thrbattery right down so the tablet switched off, charged back up to 100% and then used it normally. Battery seems much better. Although it did drain really quickly from about 35% to about 5%, but over an hour or so, not in minutes like before.
Weird apps have stopped using all the battery - its now used by about 90% screen, 5% android os etc which seems normal.
Still, there is always the worry that ill get it of its case one day when I nred need to use it and the battery will be flat!
P600 wifi getting 14 hour battery life here. Been using it all day and played some games too. Im happy with the battery life.
If people get together and help make knox proof root, I might be interested in making a rom with all my battery saving goodness in. Or work with some people to make a nice clean, lean rom. Who knows.

[Q] Rapid Battery Loss & Rebooting Restores Battery?

So, my battery is wack... and I think it's only been acting like this since I went to a KK ROM? Maybe? Feels like it...
I've had this tablet since it was released last fall, and this behavior is very recent.
Anyways, it dies FAST. Like nose dives in a matter of 5-15 minutes. What's even weirder, is that sometimes, if I power cycle the device, it'll jump up by 30-60%. But then just dies again in another 5-15 minutes.
And there's a screenshot after I just power-cycled.
It jumped from 11% to 71%!!
Crazy!
I've also tried letting it get to 5% then charging it to 100%, done that twice. No luck. I don't know if this is related, but if I power it completely off, and plug it in, it turns on... kinda weird. My Note 3 doesn't do that, it just stays off and shows the battery charge indicator.
NaxIonz said:
So, my battery is wack... and I think it's only been acting like this since I went to a KK ROM? Maybe? Feels like it...
I've had this tablet since it was released last fall, and this behavior is very recent.
Anyways, it dies FAST. Like nose dives in a matter of 5-15 minutes. What's even weirder, is that sometimes, if I power cycle the device, it'll jump up by 30-60%. But then just dies again in another 5-15 minutes.
And there's a screenshot after I just power-cycled.
It jumped from 11% to 71%!!
Crazy!
I've also tried letting it get to 5% then charging it to 100%, done that twice. No luck. I don't know if this is related, but if I power it completely off, and plug it in, it turns on... kinda weird. My Note 3 doesn't do that, it just stays off and shows the battery charge indicator.
Click to expand...
Click to collapse
Hi, I have similar problem and I am with 4.3 android. I have battery loss when I play games. It drops to 2-3% really fast and after reboot it goes up to 35-40%. Once I fully depleted my battery and charge it. This time there were no battery lost. After the second charging problem persists.
If you manage to fixed it please tell us how.
Rupar4o said:
Hi, I have similar problem and I am with 4.3 android. I have battery loss when I play games. It drops to 2-3% really fast and after reboot it goes up to 35-40%. Once I fully depleted my battery and charge it. This time there were no battery lost. After the second charging problem persists.
If you manage to fixed it please tell us how.
Click to expand...
Click to collapse
No fix yet... still looking for a solution
NaxIonz said:
No fix yet... still looking for a solution
Click to expand...
Click to collapse
In other thread one guy says that he has the same problem and he just go to the store and they change his battery.
Rupar4o said:
In other thread one guy says that he has the same problem and he just go to the store and they change his battery.
Click to expand...
Click to collapse
Well, I doubt that I can do that since I have a Custom ROM on my tablet
Sent from my SM-P600 using XDA Premium 4 mobile app
same here
I have a similar problem with my p600. the tablet is new, got it since a month or less.
at first i was amazed of the battery life i use it a lot for work writing documents and sheets on excel, battery used to perfom quite well giving me more than 5 hours of screen on, but recently the battery starts to drop very fast, now i can barely get around 2 hours of screen on.
i've already done 2 cycles of full discharge and then charge it completely with the tablet turned off. but the problem stills.
also sometimes when i reboot the tablet the battery goes from i.e 20% to 40% after the reboot.
im still looking for a fix or solution, today i found a new official firmware for my model (4.4 firmware for telcel mexico). going to wait until the tablet is fully charged and then flash the new firmware. I dont know if its going to help but i got nothing to lose.
by the way, sending it to semsung is not an option because of knox 0x1
vashminted said:
I have a similar problem with my p600. the tablet is new, got it since a month or less.
at first i was amazed of the battery life i use it a lot for work writing documents and sheets on excel, battery used to perfom quite well giving me more than 5 hours of screen on, but recently the battery starts to drop very fast, now i can barely get around 2 hours of screen on.
i've already done 2 cycles of full discharge and then charge it completely with the tablet turned off. but the problem stills.
also sometimes when i reboot the tablet the battery goes from i.e 20% to 40% after the reboot.
im still looking for a fix or solution, today i found a new official firmware for my model (4.4 firmware for telcel mexico). going to wait until the tablet is fully charged and then flash the new firmware. I dont know if its going to help but i got nothing to lose.
by the way, sending it to semsung is not an option because of knox 0x1
Click to expand...
Click to collapse
sorry to revive an old thread. I have this exact issue! it's driving me bonkers! Any fixes?
brett_day said:
sorry to revive an old thread. I have this exact issue! it's driving me bonkers! Any fixes?
Click to expand...
Click to collapse
try this, bring life back to battery. If you use the trial version, keep exit and redo it until all cells are done.
https://play.google.com/store/apps/details?id=com.BoshBashStudios.batterydoctorrepair
buhohitr said:
try this, bring life back to battery. If you use the trial version, keep exit and redo it until all cells are done.
https://play.google.com/store/apps/details?id=com.BoshBashStudios.batterydoctorrepair
Click to expand...
Click to collapse
perfect thanks. I will def give this a try.
brett_day said:
perfect thanks. I will def give this a try.
Click to expand...
Click to collapse
I
Well unfortunately this has not worked....battery is still tanking. last night i played plague for 30 minutes....in 30 mins battery went from 90% to 25%. I think i will try reflashing KitKat....maybe my original update was screwy. If that does not fix it then I guess I will have to call Sammy.
Man i ha e exactly the same problem. I calibrated it some months ago and it seemed to work fine. Now the problem is back.... Dont know what to do... I have tried several apps, though i read google doesn't recomend to use any app to fix the battery... we really need help here
Sent from my SM-P600 using XDA Free mobile app
---------- Post added at 08:13 AM ---------- Previous post was at 08:12 AM ----------
vashminted said:
I have a similar problem with my p600. the tablet is new, got it since a month or less.
at first i was amazed of the battery life i use it a lot for work writing documents and sheets on excel, battery used to perfom quite well giving me more than 5 hours of screen on, but recently the battery starts to drop very fast, now i can barely get around 2 hours of screen on.
i've already done 2 cycles of full discharge and then charge it completely with the tablet turned off. but the problem stills.
also sometimes when i reboot the tablet the battery goes from i.e 20% to 40% after the reboot.
im still looking for a fix or solution, today i found a new official firmware for my model (4.4 firmware for telcel mexico). going to wait until the tablet is fully charged and then flash the new firmware. I dont know if its going to help but i got nothing to lose.
by the way, sending it to semsung is not an option because of knox 0x1
Click to expand...
Click to collapse
Bumping up I have the same exact problem... any fixes?
Sent from my SM-P600 using XDA Free mobile app
Sorry to bump this, has anyone found a solution yet.
I've replaced the battery 3 times in about 9 months, but had this issue about a yr, was sent back to Samsung who changed the battery and supposedly updated the fw 4.4.2, I have since replaced the battery another 3 times every 3 months, each time either factory resetting or flashing a new rom, currently on official Smp600 5.1.1 BTU rom, today my battery was on 47%, I plugged in charger and was watching/streaming a movie on it, about 80 minutes later the tablet shut off, which was odd it's never powered off while on charge, powered it back on and battery said 19%, my previous issues has been the same as others, it can be on 100%, play a game, or stream a movie,or watch youtube etc and it will nosedive dramatically 20/30% at a time, sometimes within 10 mins it's gone from 100% to less than 30%, it's clear there's some sort of issue if others have it, I was wondering if a thread should be made to list ppl with this issue to see how many there are and go from there.
reeps said:
Sorry to bump this, has anyone found a solution yet.
I've replaced the battery 3 times in about 9 months, but had this issue about a yr, was sent back to Samsung who changed the battery and supposedly updated the fw 4.4.2, I have since replaced the battery another 3 times every 3 months, each time either factory resetting or flashing a new rom, currently on official Smp600 5.1.1 BTU rom, today my battery was on 47%, I plugged in charger and was watching/streaming a movie on it, about 80 minutes later the tablet shut off, which was odd it's never powered off while on charge, powered it back on and battery said 19%, my previous issues has been the same as others, it can be on 100%, play a game, or stream a movie,or watch youtube etc and it will nosedive dramatically 20/30% at a time, sometimes within 10 mins it's gone from 100% to less than 30%, it's clear there's some sort of issue if others have it, I was wondering if a thread should be made to list ppl with this issue to see how many there are and go from there.
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Click to collapse
I've been having the same issue for some time now. Calibrating the battery does help, I don't experience the problem nearly as much after calibrating it. But it'll still nosedive on occasion, maybe once a week. This is the app I use to calibrate it https://play.google.com/store/apps/details?id=com.nema.batterycalibration

advice on abnormal battery drain

I will start out by saying I have ALMOST tried every trick or hack or mod software related to attempt and resolve this issue.
I will let the screenshots speak for themselves.
I am starting to think there is something physically wrong with this device which is odd because when I opened it up to take the plastic cover off to expose the boards I found no evidence of any liquid intrusion at all.
Only one of the pictures is from a different charge cycle maybe a day or two after the others.
To be specific I am trying to eliminate deep sleep battery drain as much as possible. my htc one x does not drain anywhere near what this galaxy s3 does even though everything is disabled. I've tried different rom / kernel / settings / screen / leds / sync / etc.
Wondering if someone might notice something I've missed here.
thanks!
undivide said:
I will start out by saying I have ALMOST tried every trick or hack or mod software related to attempt and resolve this issue.
I will let the screenshots speak for themselves.
I am starting to think there is something physically wrong with this device which is odd because when I opened it up to take the plastic cover off to expose the boards I found no evidence of any liquid intrusion at all.
Only one of the pictures is from a different charge cycle maybe a day or two after the others.
To be specific I am trying to eliminate deep sleep battery drain as much as possible. my htc one x does not drain anywhere near what this galaxy s3 does even though everything is disabled. I've tried different rom / kernel / settings / screen / leds / sync / etc.
Wondering if someone might notice something I've missed here.
thanks!
Click to expand...
Click to collapse
It could be app updates. There was an update to Google drive just a couple days ago and that night after I updated it my battery died overnight when it was nearly fully charged. I cleared the app cache and data and the phone is back to normal. I've seen this happen with a few app updates lately.
Hope this helps.
It could be, and quite possibly is something like what jack man said above. But it could also have to do with the battery itself getting old. Many of these devices have been running for over 2 years now, and the batteries do go bad.
If you really think its a hardware issue though, the only way to know for sure is to flash stock firmware via Odin, factory reset with stock recovery (wipes ALL your apos and data), then test it out over a couple of full cycles without restoring any old data. If you are running anything custom, or restoring backup data, you have way to many "unknowns" to make a call on whether or not it has anything to do with hardware.
BBS is great, but unless you use and post its logs (including kernel wakelocks), it won't really tell you much more than you already know and the logs are much more helpful to us than screenshots.
Mine started doing that a couple weeks ago, for like two days the battery drained like crazy even though it was deep sleeping fine with no wake locks, 16% loss per hour ... I replaced the usb cable I was using to charge it, as it was going bad to where you couldn't touch the phone without hearing the connect/disconnect sounds cycling rapidly, bought a ventev 2.1 amp charger to replace the 0.8 I was using, and did a battery recalibration, now all is well, draining less than 1% per hour with screen off, averaging 1.5% during the day with occasional usage. And that's with the stock battery that's been in it for 18mos.
Sent from my SAMSUNG-SGH-I747 running TMS3KK-2.0
brand new OEM battery from amazon.com - I got the phone stock w/ original battery and noticed the drain issue, first thing I did was order a new battery and flashed CM11 to see what would happen.
drain exists all across the board with this one.
I've also tried different chargers and cables, and even the charging dock on my radio.
what re-calibration method did you use?
I let it run dead till it shut itself off, charged to full while powered off, booted back up and wiped the batterystats.bin, then let it drain all the way again before going back to normal charging cycles.
Sent from my SAMSUNG-SGH-I747 running TMS3KK-2.0
http://forum.xda-developers.com/showthread.php?t=1445335
What is the date on the new oem battery? There are still places with "new" batteries that were actually manufactured 2 years ago. Leaving them shelved for that long they can still go bad. Probably not the caes but figured id mention it anyway.
I will check on that date. I bought an oem samsung charger from bestbuy last night to do a full charge with the phone off. I let it drain down to about 40% from idling and light usage. I've read of people getting better life after using an official charger after several charge cycles.
Ive heard that too. Definitely worth a try, though Ive always thought what matters is the output be the same, but I could be wrong. Never really looked into it.
While trying the new charger for a few cycles you should also set BBS to start monitoring and logging your wakelocks. (Dont forget to tell it to include kernel wakelocks)
This way if you are still having problems youll already have the logs we would end up asking for anyway.
will it save the logs if the phone auto shuts off due to low battery?
I think it should
looks like the logs reset because I have to plug in the phone to get it to boot back up.
either way, the new samsung brand charger doesn't make a bit of difference in terms of battery life, but it does charge the phone a hell of a lot faster haha!
I even did an advance wipe in twrp so I was left with just recovery and download mode so I sideloaded yesterday's CM11 nightly and left it bare with no gapps. also flashed BMS kernel through sideload.
turned everything off (location/wifi) put in airplane mode, and still loosing about 8% an hour with no suspicious wakelocks or "alarms".
what is the difference between the two?
undivide said:
looks like the logs reset because I have to plug in the phone to get it to boot back up.
either way, the new samsung brand charger doesn't make a bit of difference in terms of battery life, but it does charge the phone a hell of a lot faster haha!
I even did an advance wipe in twrp so I was left with just recovery and download mode so I sideloaded yesterday's CM11 nightly and left it bare with no gapps. also flashed BMS kernel through sideload.
turned everything off (location/wifi) put in airplane mode, and still loosing about 8% an hour with no suspicious wakelocks or "alarms".
what is the difference between the two?
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Click to collapse
I'm having the same issue.. Pain in the ass.
I've factory reset, clear cache then flashed with Odin the stock 4.4.2 firmwares for Bell, Rogers and Telus, all have the same drain. When I add my google account I get Google play service keep awake issues.
Phone doesn't last 1/2 a day. From 100% it drops about 10%/hour when in airplane mode and 15%/hour is play service is enabled.
I'm blown away by this. The battery isn't the issue, I pulled it and swapped with a known good s3, the drain did not occur on the other s3.
I'd love to get this resolved.. If I can't, on to ebay it goes.
Yeah I'm with you on the eBay thing. At&t maxes trade in at 55 bucks in mint condition. I have to recoup the cost of this new battery from amazon !
Sent from my One X using XDA Free mobile app
Iz3man said:
I'm having the same issue.. Pain in the ass.
I've factory reset, clear cache then flashed with Odin the stock 4.4.2 firmwares for Bell, Rogers and Telus, all have the same drain. When I add my google account I get Google play service keep awake issues.
Phone doesn't last 1/2 a day. From 100% it drops about 10%/hour when in airplane mode and 15%/hour is play service is enabled.
I'm blown away by this. The battery isn't the issue, I pulled it and swapped with a known good s3, the drain did not occur on the other s3.
I'd love to get this resolved.. If I can't, on to ebay it goes.
Click to expand...
Click to collapse
undivide said:
Yeah I'm with you on the eBay thing. At&t maxes trade in at 55 bucks in mint condition. I have to recoup the cost of this new battery from amazon !
Sent from my One X using XDA Free mobile app
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Click to collapse
As is in perfect condition unlocked $175.00 buy it now... Should work fine
Try ininstalling updates for google play services. I know ive seen it reported before, i just cant recall if that was the fix. I knoe it was simple though.
undivide said:
looks like the logs reset because I have to plug in the phone to get it to boot back up.
either way, the new samsung brand charger doesn't make a bit of difference in terms of battery life, but it does charge the phone a hell of a lot faster haha!
I even did an advance wipe in twrp so I was left with just recovery and download mode so I sideloaded yesterday's CM11 nightly and left it bare with no gapps. also flashed BMS kernel through sideload.
turned everything off (location/wifi) put in airplane mode, and still loosing about 8% an hour with no suspicious wakelocks or "alarms".
what is the difference between the two?
Click to expand...
Click to collapse
Can you get logs of this situation? In your previous case you had an apparent problem with Google Play Services where it would wake your phone up to 32 times per hour. That said, if you still get battery drain like that, after full wipe w/o anything waking your phone up or any wakelock then something is definitely wrong with either your battery or your device.
Iz3man said:
I'm having the same issue.. Pain in the ass.
I've factory reset, clear cache then flashed with Odin the stock 4.4.2 firmwares for Bell, Rogers and Telus, all have the same drain. When I add my google account I get Google play service keep awake issues.
Phone doesn't last 1/2 a day. From 100% it drops about 10%/hour when in airplane mode and 15%/hour is play service is enabled.
I'm blown away by this. The battery isn't the issue, I pulled it and swapped with a known good s3, the drain did not occur on the other s3.
I'd love to get this resolved.. If I can't, on to ebay it goes.
Click to expand...
Click to collapse
No BBS = no troubleshooting. From your screenshots one can see you have something keeping your phone awake, but we can't guess what it is.
polobunny said:
Can you get logs of this situation? In your previous case you had an apparent problem with Google Play Services where it would wake your phone up to 32 times per hour. That said, if you still get battery drain like that, after full wipe w/o anything waking your phone up or any wakelock then something is definitely wrong with either your battery or your device.
No BBS = no troubleshooting. From your screenshots one can see you have something keeping your phone awake, but we can't guess what it is.
Click to expand...
Click to collapse
What is BBS?
Iz3man said:
What is BBS?
Click to expand...
Click to collapse
BetterBatteryStats. It's pretty much the number 1 tool to diagnose battery issues.

Phone shutting off at 35% battery level

Ever since I upgraded to Marshmallow, the phone is shutting off at 35%.
If I plug it into a fast charger it'll start back up. Non fast charger forget it. Battery shows 35% when I plug it in to charge.
Took it to Best Buy after speaking to an AT&T tech. The Samsung rep at BB, said he ran some recovery software to check for missing or corrupted files associated with the upgrade. It appeared that they just reinstalled the 6.01 update.
Anyways it did nothing and the Samsung tech said I could try doing a factory reset or maybe try a new battery. He then said that if the problem started after the the MM update, then that's the issue. He mumbled something about the phone just wasn't able to handle MM blah blah blah.
ATT offered to ship me a new phone with a working upgrade.
Before I go that route or try a factory reset, I thought I'd check here for other ideas.
Not happy with the phone since the MM upgrade. Along with the phone shutting off issue, it's shutting off while charging on my wireless charger, phone screen is screwed up in landscape mode and doesn't show any of the buttons that show in portrait mode.
Is there a battery calibration app that will run on this without root?
I'm a computer tech, with a VZW N4. I popped over here to see if I could help a friend with the ATT N4. Looks like he's stuck without root, but saw your post and decided to reply.
I always recommend installing 'Battery Left Widget' from the Play Store and use it on the main screen. If you want to test the battery... do the following. But I'd recommend getting a new battery. It's most likely the cause of your problem.
Go to the settings and change the 'Discharging Widget Man Text' to "Estimated Battery %". The other settings can be as you wish, but I prefer the 2nd to be time remaining and 3rd to be time dead. Do the same for the charging options.
Let it calibrate for a few days. If you see a big discrepancy between the system battery (in the top right) and the widget, you've got a dying battery. Buy a new one. My Verizon version of the Note 4 started dying at 22% and rebooting. Dying battery was the cause. I knew this because it would read 72% in the top, but 42% in Battery Left Widget. And when it would get to 5% in the widget, it would start rebooting. The other battery at the top was reading much higher. A new battery fixed my woes. However the OTA upgrade to MM did a job on the battery too.
One word of advice ... turn off Fast Charging. It probably killed your battery in the first place. The original Samsung chargers will still charge it to full in a couple hours, but Fast Charging does something bad to the batteries, and they don't last as long. I know, I've had a Note 4 since day one, and I'm on my 4th battery.
A note about MM upgrade. I have to say, I wasn't a fan either. My battery didn't last as long on MM as it did on LP. The tricks about doing a full wipe didn't help. The only fix was to get my VZW model rooted and I regained control. Now I have a MM rom that actually works well and gives me 15 hours a day of usage, 3+ hours of on screen time.
What rom you are using anyway. I have changed my battery and switched to miui 8. But problem remains same with an extended battery life... But mine won't charge more than 67% and shut down @ 12% with a SOT of 3 hours and above.
rsd666 said:
What rom you are using anyway. I have changed my battery and switched to miui 8. But problem remains same with an extended battery life... But mine won't charge more than 67% and shut down @ 12% with a SOT of 3 hours and above.
Click to expand...
Click to collapse
I would try your battery in another device, just as a test.
Well ... mine is a VZW Note 4, not AT&T. I've used multiple roms over the past few months. I don't know what type of extended battery you are using, but if it's the ZeroLemon, it may need a better kernel to work with it. The phone doesn't know about extended batteries without additional instructions, so charging and time to empty can vary.
I just know I will NEVER buy another Samsung battery from anywhere. I think 99% of them are fake. I went with an Anker brand and it's been perfect.
Currently, I'm running MODest v5 ROM. I just installed Nseven on a 2nd device as a test. As for the MODest ROM, after only a couple of days of testing, it looks like I'll get even better battery life than I did with PaulPizz v2 (over 16 hours of heavy use compared to the 13 with PaulPizz)
Thanks for your quick reply... Im using samsung original Stock battery and there is sticker of smart care and it is from a samsung showroom
So no idea its original or not.. Should have been original... My note 4 SM 910S SK tel korian version so the rom options are very limited. Do not have any warranty period left so im confused whether i should go for a hardware checkup... Anyway im pissed of since the marshmallow arrives....the problem started right after that update.. Since then i have changed rom changed battery.. So now i guess i have to change the phone finally... Anyway thanks for your reply..
I have the same problem with charging to only 67%
If you take out the battery it will continue charging to 100%.
All this cr*p started when updated to MM
Going back to stock 5.0.1 and doing the #*0228# reset should help.
And samsung batteries are a disaster, even the genuines ones.

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