This is the first HTC phone I have ever bought, with a heart to support a Chinese brand. But, it ends up with total disappointment. I bought this HTC One X just two months ago. It had worked quite smoothly until early last week, when at one point as I tried to check the SMS, the phone began to take a very long time to load data with the notice on the screen saying “正在载入,请稍候” （“Loading, please wait…”）. Even several hours later, it was still loading, so I had to press the home button to have the phone return to the home screen. Then I restarted the phone, and made my attempt to back up all the messages in the phone. In order to make sure that I had all the messages backed up properly, I had carefully repeated the backup action three times. Then I deleted all the messages in the box, and tried to solve the problem by restoring the messages from my latest backup. But it failed, with a feedback notice shown on the screen saying “无法还原” （unable to restore）. I tried to use the earliest backup which I made it in May, but it failed again. Since then, I have tried every way I know to restore the SMS, including using the factory reset, but all in vain.
I phoned HTC service center in Hong Kong on that day. The service personal surprised me with the answer that they could not help restore my SMS. I was furious. Then they told me that they would call back later with some way to help me. But they did not call. I also sent an email to the HTC to seek for a helping hand. Again, no solution was given to me, except a customer survey links was included in that automatic reply email. Next day, I had to call the HTC service center again to ask for their previous promise of “some way to help me”. They suggested to me to bring the phone to HTC service center for the repair. Last Thursday, I went to the HTC service center with my HTC One X. In their service center, in front of me, a HTC service person tried. He backed up the SMS messages in my phone, and tried to restore them with the backup he just made, and failed also. He admitted there is a problem in the phone, and took the phone to do a clean system setup. After that, he repeated the action to restore the SMS messages from the backup again, and failed again. So he decided that there was a software issue. He gave me back the phone and told me to wait for a software fix.
After I waited many days with no feedback from HTC, I called the service center again, but this time they told me to send back the phone for a hardware check. I am really upset. I asked them what they would do if they still could not fix the problem after I send it to HTC service. They told me that the HTC service center could not do anything other than arranging for a repair again. But is this really a hardware issue? Or, they just want to waste my precious time until I cannot afford it and give the phone up completely?
The phone and the service I have experienced with the HTC are horrible. SMS is really the most basic and simplest function in any cell phone. After we paid more than HK$ 5600, the HTC cannot even provide the phone users with so very basic SMS function. More frustrating is that the messages I need so badly is still in those backups, or is already lost?
htconeXistheworst said:
This is the first HTC phone I have ever bought, with a heart to support a Chinese brand. But, it ends up with total disappointment. I bought this HTC One X just two months ago. It had worked quite smoothly until early last week, when at one point as I tried to check the SMS, the phone began to take a very long time to load data with the notice on the screen saying “正在载入,请稍候” （“Loading, please wait…”）. Even several hours later, it was still loading, so I had to press the home button to have the phone return to the home screen. Then I restarted the phone, and made my attempt to back up all the messages in the phone. In order to make sure that I had all the messages backed up properly, I had carefully repeated the backup action three times. Then I deleted all the messages in the box, and tried to solve the problem by restoring the messages from my latest backup. But it failed, with a feedback notice shown on the screen saying “无法还原” （unable to restore）. I tried to use the earliest backup which I made it in May, but it failed again. Since then, I have tried every way I know to restore the SMS, including using the factory reset, but all in vain.
I phoned HTC service center in Hong Kong on that day. The service personal surprised me with the answer that they could not help restore my SMS. I was furious. Then they told me that they would call back later with some way to help me. But they did not call. I also sent an email to the HTC to seek for a helping hand. Again, no solution was given to me, except a customer survey links was included in that automatic reply email. Next day, I had to call the HTC service center again to ask for their previous promise of “some way to help me”. They suggested to me to bring the phone to HTC service center for the repair. Last Thursday, I went to the HTC service center with my HTC One X. In their service center, in front of me, a HTC service person tried. He backed up the SMS messages in my phone, and tried to restore them with the backup he just made, and failed also. He admitted there is a problem in the phone, and took the phone to do a clean system setup. After that, he repeated the action to restore the SMS messages from the backup again, and failed again. So he decided that there was a software issue. He gave me back the phone and told me to wait for a software fix.
After I waited many days with no feedback from HTC, I called the service center again, but this time they told me to send back the phone for a hardware check. I am really upset. I asked them what they would do if they still could not fix the problem after I send it to HTC service. They told me that the HTC service center could not do anything other than arranging for a repair again. But is this really a hardware issue? Or, they just want to waste my precious time until I cannot afford it and give the phone up completely?
The phone and the service I have experienced with the HTC are horrible. SMS is really the most basic and simplest function in any cell phone. After we paid more than HK$ 5600, the HTC cannot even provide the phone users with so very basic SMS function. More frustrating is that the messages I need so badly is still in those backups, or is already lost?
Click to expand...
Click to collapse
The next time use titanium Backuo
perso never pb
htconeXistheworst said:
This is the first HTC phone I have ever bought, with a heart to support a Chinese brand. But, it ends up with total disappointment. I bought this HTC One X just two months ago. It had worked quite smoothly until early last week, when at one point as I tried to check the SMS, the phone began to take a very long time to load data with the notice on the screen saying “正在载入,请稍候” （“Loading, please wait…”）. Even several hours later, it was still loading, so I had to press the home button to have the phone return to the home screen. Then I restarted the phone, and made my attempt to back up all the messages in the phone. In order to make sure that I had all the messages backed up properly, I had carefully repeated the backup action three times. Then I deleted all the messages in the box, and tried to solve the problem by restoring the messages from my latest backup. But it failed, with a feedback notice shown on the screen saying “无法还原” （unable to restore）. I tried to use the earliest backup which I made it in May, but it failed again. Since then, I have tried every way I know to restore the SMS, including using the factory reset, but all in vain.
I phoned HTC service center in Hong Kong on that day. The service personal surprised me with the answer that they could not help restore my SMS. I was furious. Then they told me that they would call back later with some way to help me. But they did not call. I also sent an email to the HTC to seek for a helping hand. Again, no solution was given to me, except a customer survey links was included in that automatic reply email. Next day, I had to call the HTC service center again to ask for their previous promise of “some way to help me”. They suggested to me to bring the phone to HTC service center for the repair. Last Thursday, I went to the HTC service center with my HTC One X. In their service center, in front of me, a HTC service person tried. He backed up the SMS messages in my phone, and tried to restore them with the backup he just made, and failed also. He admitted there is a problem in the phone, and took the phone to do a clean system setup. After that, he repeated the action to restore the SMS messages from the backup again, and failed again. So he decided that there was a software issue. He gave me back the phone and told me to wait for a software fix.
After I waited many days with no feedback from HTC, I called the service center again, but this time they told me to send back the phone for a hardware check. I am really upset. I asked them what they would do if they still could not fix the problem after I send it to HTC service. They told me that the HTC service center could not do anything other than arranging for a repair again. But is this really a hardware issue? Or, they just want to waste my precious time until I cannot afford it and give the phone up completely?
The phone and the service I have experienced with the HTC are horrible. SMS is really the most basic and simplest function in any cell phone. After we paid more than HK$ 5600, the HTC cannot even provide the phone users with so very basic SMS function. More frustrating is that the messages I need so badly is still in those backups, or is already lost?
Click to expand...
Click to collapse
If the backups are in .xml format you can read them on your computer.
htconeXistheworst said:
This is the first HTC phone I have ever bought, with a heart to support a Chinese brand. But, it ends up with total disappointment. I bought this HTC One X just two months ago. It had worked quite smoothly until early last week, when at one point as I tried to check the SMS, the phone began to take a very long time to load data with the notice on the screen saying “正在载入,请稍候” （“Loading, please wait…”）. Even several hours later, it was still loading, so I had to press the home button to have the phone return to the home screen. Then I restarted the phone, and made my attempt to back up all the messages in the phone. In order to make sure that I had all the messages backed up properly, I had carefully repeated the backup action three times. Then I deleted all the messages in the box, and tried to solve the problem by restoring the messages from my latest backup. But it failed, with a feedback notice shown on the screen saying “无法还原” （unable to restore）. I tried to use the earliest backup which I made it in May, but it failed again. Since then, I have tried every way I know to restore the SMS, including using the factory reset, but all in vain.
I phoned HTC service center in Hong Kong on that day. The service personal surprised me with the answer that they could not help restore my SMS. I was furious. Then they told me that they would call back later with some way to help me. But they did not call. I also sent an email to the HTC to seek for a helping hand. Again, no solution was given to me, except a customer survey links was included in that automatic reply email. Next day, I had to call the HTC service center again to ask for their previous promise of “some way to help me”. They suggested to me to bring the phone to HTC service center for the repair. Last Thursday, I went to the HTC service center with my HTC One X. In their service center, in front of me, a HTC service person tried. He backed up the SMS messages in my phone, and tried to restore them with the backup he just made, and failed also. He admitted there is a problem in the phone, and took the phone to do a clean system setup. After that, he repeated the action to restore the SMS messages from the backup again, and failed again. So he decided that there was a software issue. He gave me back the phone and told me to wait for a software fix.
After I waited many days with no feedback from HTC, I called the service center again, but this time they told me to send back the phone for a hardware check. I am really upset. I asked them what they would do if they still could not fix the problem after I send it to HTC service. They told me that the HTC service center could not do anything other than arranging for a repair again. But is this really a hardware issue? Or, they just want to waste my precious time until I cannot afford it and give the phone up completely?
The phone and the service I have experienced with the HTC are horrible. SMS is really the most basic and simplest function in any cell phone. After we paid more than HK$ 5600, the HTC cannot even provide the phone users with so very basic SMS function. More frustrating is that the messages I need so badly is still in those backups, or is already lost?
Click to expand...
Click to collapse
Use SMS Backup & Restore app to backup your SMS
its the best app for this purpose and saves backup to .xml format:
https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore
I had done restoring more than 10k messages in few minutes . HOX is best
Sent from my HTC One X using Tapatalk 2
Related
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
A hard reset will restore the phone to factory default (no contact list). It's supposed to do that. Keep your contacts synchronized via outlook and activesync.
Sorry, I was lying when I typed hard reset. I yanked the battery so it wasnt exactly a soft reset but I did not do the clear storage either I guess next time it locks up I will be more patient!
gospeed.racergo said:
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
Click to expand...
Click to collapse
You should be syncing your phone with your contact list on your PC or exchange server if you are lucky enough to have one. This is one of the most basic things you can do on a smartphone. What if you lost your phone???
I do sync. But I dont take my computer with me either. So today, all day, I was without contacts. Now they are back caused I sync'd.
I guess we should be telling people that want louder call volume to get a hearing aid and people that want to run another ROM to buy the right phone
backup
I use Sprite Backup for said problem and its golden. Simply make backups of your data on the go and when things happen like say an impossible to stop boot loop or a data error, you can still restore everything.
I guess I am just the kind of person that would rather look at the root of the problem, not the band-aid repair after it happens again. I will look into the backup, but I will probably just carry my spare deactivated sim card so I can transfer stuff back if it fails me again.
So does anyone know a way to KEEP the contacts on the sim, yet hide them from view on the contacts list? It surpirses me that something my 8 year old Nokia does WM6 wont let you do . I have never accidentally lost my sim contacts- but the duplicate thing is annoying
The rogers rom for the htc s621 (dash) allows you to hide sim contacts without a registry edit. goto settings then phone... you'll find it there.
also there is a reg edit for said issue for roms that don't offer this option. I have not personally found a smartphone rom without this option but the regedit is: [HKEY_CURRENT_USER\Control Panel\Phone]
"ShowSIM"=dword:00000001 ->0 to disable, 1 to enable.
Now you can keep your contacts on your activated SIM.
THANK YOU!!! I had not realized Rogers did this!
Found the check box under Settings/Phone/Call Options
yesterday morning my SMS stopped working. i was able to receive, but not send any SMS. notification of send stopped popping up and MMS worked just fine. SMS service center number was right. all other data services..email, internet, gps...worked fine. so i spent over an hour on the phone with ATT customer service and technical support..going through their hideous routine by the book (obviously) questions and attempts to fix the issue....reboot the phone, take out the battery and reboot, check if any water damage is on the phone, take out and put back the sim...yada yada.
they figured it was a bad phone and they eventually offered me an early upgrade option since i can upgrade on the 18th of June. and i was (sadly) considering the motorola backflip..since it had android with a skinned UI on it. but LUCKILY i decided..screw it...i'll attempt a hard reset and set ALL my freakin settings up again..luckily some programs offered to import settings i had previously exported onto my memory card. and now all is fine..SMS is back in full capacity.
i love ATT and the customer service was great. they called me back a few times on some of their methods to attempt, including possibly a bad sim or phone hardware issue. loved that they followed up with me to make sure things were working or not.
but i guess if all else fails...HARD RESET the lil bastard
asiancuta said:
yesterday morning my SMS stopped working. i was able to receive, but not send any SMS. notification of send stopped popping up and MMS worked just fine. SMS service center number was right. all other data services..email, internet, gps...worked fine. so i spent over an hour on the phone with ATT customer service and technical support..going through their hideous routine by the book (obviously) questions and attempts to fix the issue....reboot the phone, take out the battery and reboot, check if any water damage is on the phone, take out and put back the sim...yada yada.
they figured it was a bad phone and they eventually offered me an early upgrade option since i can upgrade on the 18th of June. and i was (sadly) considering the motorola backflip..since it had android with a skinned UI on it. but LUCKILY i decided..screw it...i'll attempt a hard reset and set ALL my freakin settings up again..luckily some programs offered to import settings i had previously exported onto my memory card. and now all is fine..SMS is back in full capacity.
i love ATT and the customer service was great. they called me back a few times on some of their methods to attempt, including possibly a bad sim or phone hardware issue. loved that they followed up with me to make sure things were working or not.
but i guess if all else fails...HARD RESET the lil bastard
Click to expand...
Click to collapse
I had the same thing happen yesterday, must have been the sytem, I soft-reset my phone and sent them from my draft folder ! That sucks you went through all that and hard reset !
Hello all,
I'm really sorry if this is the wrong place to post this,
but i'm just so frustrated right now and I can't find anywhere else.
So I got my Touch Pro 2 about 6 or 7 months ago. It worked perfectly
for the first few weeks. Then every now and then when I went in and
out of messages a little to often it would brick and I would be forced to
reset it. It kept getting worse. I have to use the quick message (type contact
every time) because i'm afraid going into the threaded message view will brick the phone. The reset count is getting ridiculous. Today alone I have had to reset it four times.
I've noticed in the past month it has been lacking facebook compatibility and
me trying to figure out why has resulted in it bricking many times.
First of all, when i first got the phone i linked all my friends' profiles and set up their profile pictures. But when i added new contacts I couldn't add their facebook account. And I haven't been able to update pictures from friends
that are already connected. So today i decided to hit the logout button on
Data connections. It logged me out and then i logged back in to find most
of the connection between people and facebook entirely gone and all of the profile pictures gone.
All in all it's just plain ridiculous that I can't A - message properly or B - use the facebook compatibility, both of which are things that should just work and not brick my phone. I really hope there is some setting or registry value I can tweak to make it all better. But i realise that is naive so i won't get my hopes up.
Thanks in advance,
Ben
Realistically the only real fix for that is to just back it all up and do a hard reset (wiping it back to the default configuration). It'll be back to how it was when you got it.
Alternatively you may wish to install a HardSPL and flash a new (better?) ROM instead, but that's up to you. Either way it'll require a hard reset though.
first go here
http://forum.xda-developers.com/showthread.php?t=550131
then pick from one of the roms posted. see which one you prefer. i use energy cookie. ive heard great things about its facebook and twitter apps. messaging itself is on point as well.
heres a link to some roms
http://forum.xda-developers.com/showthread.php?t=562773
http://forum.xda-developers.com/showthread.php?t=617142
Hello all.
A few weeks ago, my HTC mail app started acting up telling me "Login failed" anytime I tried refreshing the app to check my emails from both my Yahoo & Gmail account I have set up on it. I called Sprint, and after a ##3282# mission with them, they were able to get it to work.
However, yesterday it started doing it again. This time, I tried the #3282# technique myself to no avail. I tried clearing the data from the app, but when I try to enter my user name/password, it tells me the info is incorrect. I know it isn't, because I can login on any computer, and even the Yahoo app works. However, I like using the HTC app for my emails and I want to get that one working again.
Sprint is now telling me they don't know what is going on, and want to:
a) Do a complete factory reset to my phone, or
b) Take it in to a Sprint store for service.
Does anyone have any ideas of something I can try before giving in to them?
I have the direct number to Sprint Tech Support, and they have me on hold researching the issue now. However, I don't think they are going to come back with anything helpful. I think I just got lucky with a good tech the first time I called and am now dealing with far less tech-savvy people.
Hi, I bought One X approximately a month back, the phone is awesome. But the issue that suddenly started to occur was yesterday when I tried to open up one of my messages, but the screen wont open, instead when I try to open up any specific conversation tab, it keeps on loading and won't show any messages at all from that person. Also after it showed this problem, I am unable to read new texts and even delete any of my texts (it sort of hangs) whereas the other phone features work clearly.
Did a factory reset, restored the backup but still no change. Kindly help me as to what should I do.
THanks!!
I ended up rooting into a custom rom hehe.
Are you rooted?
Sent from my HTC One X using xda app-developers app
Ironically it's restoring the backup that is probably why the problem is back. Because you restored the problem too!
Open up the Messaging in 'Manage Applications' and clear cache and data. You'll loose all of your received SMS messages but at least you'll be able to use Messaging again.
If it persists ring your provider and get them to send through your SMS message center settings again.
ifti_q said:
Hi, I bought One X approximately a month back, the phone is awesome. But the issue that suddenly started to occur was yesterday when I tried to open up one of my messages, but the screen wont open, instead when I try to open up any specific conversation tab, it keeps on loading and won't show any messages at all from that person. Also after it showed this problem, I am unable to read new texts and even delete any of my texts (it sort of hangs) whereas the other phone features work clearly.
Did a factory reset, restored the backup but still no change. Kindly help me as to what should I do.
THanks!!
Click to expand...
Click to collapse
Try to use go sms or other 3rd party messaging app... I think you've reach the maximum capacity of stock messaging...