yesterday morning my SMS stopped working. i was able to receive, but not send any SMS. notification of send stopped popping up and MMS worked just fine. SMS service center number was right. all other data services..email, internet, gps...worked fine. so i spent over an hour on the phone with ATT customer service and technical support..going through their hideous routine by the book (obviously) questions and attempts to fix the issue....reboot the phone, take out the battery and reboot, check if any water damage is on the phone, take out and put back the sim...yada yada.
they figured it was a bad phone and they eventually offered me an early upgrade option since i can upgrade on the 18th of June. and i was (sadly) considering the motorola backflip..since it had android with a skinned UI on it. but LUCKILY i decided..screw it...i'll attempt a hard reset and set ALL my freakin settings up again..luckily some programs offered to import settings i had previously exported onto my memory card. and now all is fine..SMS is back in full capacity.
i love ATT and the customer service was great. they called me back a few times on some of their methods to attempt, including possibly a bad sim or phone hardware issue. loved that they followed up with me to make sure things were working or not.
but i guess if all else fails...HARD RESET the lil bastard
asiancuta said:
yesterday morning my SMS stopped working. i was able to receive, but not send any SMS. notification of send stopped popping up and MMS worked just fine. SMS service center number was right. all other data services..email, internet, gps...worked fine. so i spent over an hour on the phone with ATT customer service and technical support..going through their hideous routine by the book (obviously) questions and attempts to fix the issue....reboot the phone, take out the battery and reboot, check if any water damage is on the phone, take out and put back the sim...yada yada.
they figured it was a bad phone and they eventually offered me an early upgrade option since i can upgrade on the 18th of June. and i was (sadly) considering the motorola backflip..since it had android with a skinned UI on it. but LUCKILY i decided..screw it...i'll attempt a hard reset and set ALL my freakin settings up again..luckily some programs offered to import settings i had previously exported onto my memory card. and now all is fine..SMS is back in full capacity.
i love ATT and the customer service was great. they called me back a few times on some of their methods to attempt, including possibly a bad sim or phone hardware issue. loved that they followed up with me to make sure things were working or not.
but i guess if all else fails...HARD RESET the lil bastard
Click to expand...
Click to collapse
I had the same thing happen yesterday, must have been the sytem, I soft-reset my phone and sent them from my draft folder ! That sucks you went through all that and hard reset !
Related
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
A hard reset will restore the phone to factory default (no contact list). It's supposed to do that. Keep your contacts synchronized via outlook and activesync.
Sorry, I was lying when I typed hard reset. I yanked the battery so it wasnt exactly a soft reset but I did not do the clear storage either I guess next time it locks up I will be more patient!
gospeed.racergo said:
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
Click to expand...
Click to collapse
You should be syncing your phone with your contact list on your PC or exchange server if you are lucky enough to have one. This is one of the most basic things you can do on a smartphone. What if you lost your phone???
I do sync. But I dont take my computer with me either. So today, all day, I was without contacts. Now they are back caused I sync'd.
I guess we should be telling people that want louder call volume to get a hearing aid and people that want to run another ROM to buy the right phone
backup
I use Sprite Backup for said problem and its golden. Simply make backups of your data on the go and when things happen like say an impossible to stop boot loop or a data error, you can still restore everything.
I guess I am just the kind of person that would rather look at the root of the problem, not the band-aid repair after it happens again. I will look into the backup, but I will probably just carry my spare deactivated sim card so I can transfer stuff back if it fails me again.
So does anyone know a way to KEEP the contacts on the sim, yet hide them from view on the contacts list? It surpirses me that something my 8 year old Nokia does WM6 wont let you do . I have never accidentally lost my sim contacts- but the duplicate thing is annoying
The rogers rom for the htc s621 (dash) allows you to hide sim contacts without a registry edit. goto settings then phone... you'll find it there.
also there is a reg edit for said issue for roms that don't offer this option. I have not personally found a smartphone rom without this option but the regedit is: [HKEY_CURRENT_USER\Control Panel\Phone]
"ShowSIM"=dword:00000001 ->0 to disable, 1 to enable.
Now you can keep your contacts on your activated SIM.
THANK YOU!!! I had not realized Rogers did this!
Found the check box under Settings/Phone/Call Options
Hello all,
I'm really sorry if this is the wrong place to post this,
but i'm just so frustrated right now and I can't find anywhere else.
So I got my Touch Pro 2 about 6 or 7 months ago. It worked perfectly
for the first few weeks. Then every now and then when I went in and
out of messages a little to often it would brick and I would be forced to
reset it. It kept getting worse. I have to use the quick message (type contact
every time) because i'm afraid going into the threaded message view will brick the phone. The reset count is getting ridiculous. Today alone I have had to reset it four times.
I've noticed in the past month it has been lacking facebook compatibility and
me trying to figure out why has resulted in it bricking many times.
First of all, when i first got the phone i linked all my friends' profiles and set up their profile pictures. But when i added new contacts I couldn't add their facebook account. And I haven't been able to update pictures from friends
that are already connected. So today i decided to hit the logout button on
Data connections. It logged me out and then i logged back in to find most
of the connection between people and facebook entirely gone and all of the profile pictures gone.
All in all it's just plain ridiculous that I can't A - message properly or B - use the facebook compatibility, both of which are things that should just work and not brick my phone. I really hope there is some setting or registry value I can tweak to make it all better. But i realise that is naive so i won't get my hopes up.
Thanks in advance,
Ben
Realistically the only real fix for that is to just back it all up and do a hard reset (wiping it back to the default configuration). It'll be back to how it was when you got it.
Alternatively you may wish to install a HardSPL and flash a new (better?) ROM instead, but that's up to you. Either way it'll require a hard reset though.
first go here
http://forum.xda-developers.com/showthread.php?t=550131
then pick from one of the roms posted. see which one you prefer. i use energy cookie. ive heard great things about its facebook and twitter apps. messaging itself is on point as well.
heres a link to some roms
http://forum.xda-developers.com/showthread.php?t=562773
http://forum.xda-developers.com/showthread.php?t=617142
My Sprint voicemail disappeared. I have no idea if some buttons got pushed while my phone was in my pocket, or if I have some kind of virus, or if maybe a recent program i downloaded did something, but that voicemail is nowhere to be found on my phone and I did not uninstall it. The only evidence it was ever there is a folder on the sd card named smvvm, where there are a bunch of voicemails. Incidentally, the friendstream page disappeared also maybe about a month or two ago, but I don't really care about that. The last program I downloaded was Lookout, but I haven't even set it up yet. Seems like voicemail has been gone for a week or two. I just want to get it back working the way it was a couple of weeks ago. The reason i'm posting here is because my phone is rooted. The problem here is that I rooted right after gingerbread 2.33 came out and i have not touched it since, and I have no idea what I used or how i did it. But everything was working fine, i even did the trial voice to text thing (that wasn't all that great- at least not good enough to pay for) So, I can't call sprint for support on this. The only thing I have backed up is text messages, i did not install (or at least do not remember installing) anything to make an image of the phone, is there a way i can just get the file to install the current sprint voice mail without having to do a factory reset and have to go through all the stuff to re root?/
Just get Google voice. Its way better anyways. Or ask someone on here to post the vvm.apk .....don't stress bud. Its a real easy fix
jwitt418 said:
Just get Google voice. Its way better anyways. Or ask someone on here to post the vvm.apk .....don't stress bud. Its a real easy fix
Click to expand...
Click to collapse
Ok, I tried google voice and it's been sitting here for a half hour updating settings. Maybe it's uploading all those voicemails then??
Hardstarburst said:
My Sprint voicemail disappeared. I have no idea if some buttons got pushed while my phone was in my pocket, or if I have some kind of virus, or if maybe a recent program i downloaded did something, but that voicemail is nowhere to be found on my phone and I did not uninstall it. The only evidence it was ever there is a folder on the sd card named smvvm, where there are a bunch of voicemails. Incidentally, the friendstream page disappeared also maybe about a month or two ago, but I don't really care about that. The last program I downloaded was Lookout, but I haven't even set it up yet. Seems like voicemail has been gone for a week or two. I just want to get it back working the way it was a couple of weeks ago. The reason i'm posting here is because my phone is rooted. The problem here is that I rooted right after gingerbread 2.33 came out and i have not touched it since, and I have no idea what I used or how i did it. But everything was working fine, i even did the trial voice to text thing (that wasn't all that great- at least not good enough to pay for) So, I can't call sprint for support on this. The only thing I have backed up is text messages, i did not install (or at least do not remember installing) anything to make an image of the phone, is there a way i can just get the file to install the current sprint voice mail without having to do a factory reset and have to go through all the stuff to re root?/
Click to expand...
Click to collapse
Search is your friend (or at least it's supposed to be). And I don't see why you wouldn't be able to call Sprint - VVM is free, only the transcription feature is a subscription service. Not that they could help you with this anyway . . .
This is the first HTC phone I have ever bought, with a heart to support a Chinese brand. But, it ends up with total disappointment. I bought this HTC One X just two months ago. It had worked quite smoothly until early last week, when at one point as I tried to check the SMS, the phone began to take a very long time to load data with the notice on the screen saying “正在载入,请稍候” （“Loading, please wait…”）. Even several hours later, it was still loading, so I had to press the home button to have the phone return to the home screen. Then I restarted the phone, and made my attempt to back up all the messages in the phone. In order to make sure that I had all the messages backed up properly, I had carefully repeated the backup action three times. Then I deleted all the messages in the box, and tried to solve the problem by restoring the messages from my latest backup. But it failed, with a feedback notice shown on the screen saying “无法还原” （unable to restore）. I tried to use the earliest backup which I made it in May, but it failed again. Since then, I have tried every way I know to restore the SMS, including using the factory reset, but all in vain.
I phoned HTC service center in Hong Kong on that day. The service personal surprised me with the answer that they could not help restore my SMS. I was furious. Then they told me that they would call back later with some way to help me. But they did not call. I also sent an email to the HTC to seek for a helping hand. Again, no solution was given to me, except a customer survey links was included in that automatic reply email. Next day, I had to call the HTC service center again to ask for their previous promise of “some way to help me”. They suggested to me to bring the phone to HTC service center for the repair. Last Thursday, I went to the HTC service center with my HTC One X. In their service center, in front of me, a HTC service person tried. He backed up the SMS messages in my phone, and tried to restore them with the backup he just made, and failed also. He admitted there is a problem in the phone, and took the phone to do a clean system setup. After that, he repeated the action to restore the SMS messages from the backup again, and failed again. So he decided that there was a software issue. He gave me back the phone and told me to wait for a software fix.
After I waited many days with no feedback from HTC, I called the service center again, but this time they told me to send back the phone for a hardware check. I am really upset. I asked them what they would do if they still could not fix the problem after I send it to HTC service. They told me that the HTC service center could not do anything other than arranging for a repair again. But is this really a hardware issue? Or, they just want to waste my precious time until I cannot afford it and give the phone up completely?
The phone and the service I have experienced with the HTC are horrible. SMS is really the most basic and simplest function in any cell phone. After we paid more than HK$ 5600, the HTC cannot even provide the phone users with so very basic SMS function. More frustrating is that the messages I need so badly is still in those backups, or is already lost?
htconeXistheworst said:
This is the first HTC phone I have ever bought, with a heart to support a Chinese brand. But, it ends up with total disappointment. I bought this HTC One X just two months ago. It had worked quite smoothly until early last week, when at one point as I tried to check the SMS, the phone began to take a very long time to load data with the notice on the screen saying “正在载入,请稍候” （“Loading, please wait…”）. Even several hours later, it was still loading, so I had to press the home button to have the phone return to the home screen. Then I restarted the phone, and made my attempt to back up all the messages in the phone. In order to make sure that I had all the messages backed up properly, I had carefully repeated the backup action three times. Then I deleted all the messages in the box, and tried to solve the problem by restoring the messages from my latest backup. But it failed, with a feedback notice shown on the screen saying “无法还原” （unable to restore）. I tried to use the earliest backup which I made it in May, but it failed again. Since then, I have tried every way I know to restore the SMS, including using the factory reset, but all in vain.
I phoned HTC service center in Hong Kong on that day. The service personal surprised me with the answer that they could not help restore my SMS. I was furious. Then they told me that they would call back later with some way to help me. But they did not call. I also sent an email to the HTC to seek for a helping hand. Again, no solution was given to me, except a customer survey links was included in that automatic reply email. Next day, I had to call the HTC service center again to ask for their previous promise of “some way to help me”. They suggested to me to bring the phone to HTC service center for the repair. Last Thursday, I went to the HTC service center with my HTC One X. In their service center, in front of me, a HTC service person tried. He backed up the SMS messages in my phone, and tried to restore them with the backup he just made, and failed also. He admitted there is a problem in the phone, and took the phone to do a clean system setup. After that, he repeated the action to restore the SMS messages from the backup again, and failed again. So he decided that there was a software issue. He gave me back the phone and told me to wait for a software fix.
After I waited many days with no feedback from HTC, I called the service center again, but this time they told me to send back the phone for a hardware check. I am really upset. I asked them what they would do if they still could not fix the problem after I send it to HTC service. They told me that the HTC service center could not do anything other than arranging for a repair again. But is this really a hardware issue? Or, they just want to waste my precious time until I cannot afford it and give the phone up completely?
The phone and the service I have experienced with the HTC are horrible. SMS is really the most basic and simplest function in any cell phone. After we paid more than HK$ 5600, the HTC cannot even provide the phone users with so very basic SMS function. More frustrating is that the messages I need so badly is still in those backups, or is already lost?
Click to expand...
Click to collapse
The next time use titanium Backuo
perso never pb
htconeXistheworst said:
This is the first HTC phone I have ever bought, with a heart to support a Chinese brand. But, it ends up with total disappointment. I bought this HTC One X just two months ago. It had worked quite smoothly until early last week, when at one point as I tried to check the SMS, the phone began to take a very long time to load data with the notice on the screen saying “正在载入,请稍候” （“Loading, please wait…”）. Even several hours later, it was still loading, so I had to press the home button to have the phone return to the home screen. Then I restarted the phone, and made my attempt to back up all the messages in the phone. In order to make sure that I had all the messages backed up properly, I had carefully repeated the backup action three times. Then I deleted all the messages in the box, and tried to solve the problem by restoring the messages from my latest backup. But it failed, with a feedback notice shown on the screen saying “无法还原” （unable to restore）. I tried to use the earliest backup which I made it in May, but it failed again. Since then, I have tried every way I know to restore the SMS, including using the factory reset, but all in vain.
I phoned HTC service center in Hong Kong on that day. The service personal surprised me with the answer that they could not help restore my SMS. I was furious. Then they told me that they would call back later with some way to help me. But they did not call. I also sent an email to the HTC to seek for a helping hand. Again, no solution was given to me, except a customer survey links was included in that automatic reply email. Next day, I had to call the HTC service center again to ask for their previous promise of “some way to help me”. They suggested to me to bring the phone to HTC service center for the repair. Last Thursday, I went to the HTC service center with my HTC One X. In their service center, in front of me, a HTC service person tried. He backed up the SMS messages in my phone, and tried to restore them with the backup he just made, and failed also. He admitted there is a problem in the phone, and took the phone to do a clean system setup. After that, he repeated the action to restore the SMS messages from the backup again, and failed again. So he decided that there was a software issue. He gave me back the phone and told me to wait for a software fix.
After I waited many days with no feedback from HTC, I called the service center again, but this time they told me to send back the phone for a hardware check. I am really upset. I asked them what they would do if they still could not fix the problem after I send it to HTC service. They told me that the HTC service center could not do anything other than arranging for a repair again. But is this really a hardware issue? Or, they just want to waste my precious time until I cannot afford it and give the phone up completely?
The phone and the service I have experienced with the HTC are horrible. SMS is really the most basic and simplest function in any cell phone. After we paid more than HK$ 5600, the HTC cannot even provide the phone users with so very basic SMS function. More frustrating is that the messages I need so badly is still in those backups, or is already lost?
Click to expand...
Click to collapse
If the backups are in .xml format you can read them on your computer.
htconeXistheworst said:
This is the first HTC phone I have ever bought, with a heart to support a Chinese brand. But, it ends up with total disappointment. I bought this HTC One X just two months ago. It had worked quite smoothly until early last week, when at one point as I tried to check the SMS, the phone began to take a very long time to load data with the notice on the screen saying “正在载入,请稍候” （“Loading, please wait…”）. Even several hours later, it was still loading, so I had to press the home button to have the phone return to the home screen. Then I restarted the phone, and made my attempt to back up all the messages in the phone. In order to make sure that I had all the messages backed up properly, I had carefully repeated the backup action three times. Then I deleted all the messages in the box, and tried to solve the problem by restoring the messages from my latest backup. But it failed, with a feedback notice shown on the screen saying “无法还原” （unable to restore）. I tried to use the earliest backup which I made it in May, but it failed again. Since then, I have tried every way I know to restore the SMS, including using the factory reset, but all in vain.
I phoned HTC service center in Hong Kong on that day. The service personal surprised me with the answer that they could not help restore my SMS. I was furious. Then they told me that they would call back later with some way to help me. But they did not call. I also sent an email to the HTC to seek for a helping hand. Again, no solution was given to me, except a customer survey links was included in that automatic reply email. Next day, I had to call the HTC service center again to ask for their previous promise of “some way to help me”. They suggested to me to bring the phone to HTC service center for the repair. Last Thursday, I went to the HTC service center with my HTC One X. In their service center, in front of me, a HTC service person tried. He backed up the SMS messages in my phone, and tried to restore them with the backup he just made, and failed also. He admitted there is a problem in the phone, and took the phone to do a clean system setup. After that, he repeated the action to restore the SMS messages from the backup again, and failed again. So he decided that there was a software issue. He gave me back the phone and told me to wait for a software fix.
After I waited many days with no feedback from HTC, I called the service center again, but this time they told me to send back the phone for a hardware check. I am really upset. I asked them what they would do if they still could not fix the problem after I send it to HTC service. They told me that the HTC service center could not do anything other than arranging for a repair again. But is this really a hardware issue? Or, they just want to waste my precious time until I cannot afford it and give the phone up completely?
The phone and the service I have experienced with the HTC are horrible. SMS is really the most basic and simplest function in any cell phone. After we paid more than HK$ 5600, the HTC cannot even provide the phone users with so very basic SMS function. More frustrating is that the messages I need so badly is still in those backups, or is already lost?
Click to expand...
Click to collapse
Use SMS Backup & Restore app to backup your SMS
its the best app for this purpose and saves backup to .xml format:
https://play.google.com/store/apps/details?id=com.riteshsahu.SMSBackupRestore
I had done restoring more than 10k messages in few minutes . HOX is best
Sent from my HTC One X using Tapatalk 2
I have a Galaxy S8+ (SMG955UZKV) (Verizon)) running on PagePlus (Verizon MVNO) since I purchased it from Samsung. All has been perfect until about a week ago when I realized that I wasn't getting some SMS alerts that I used to get (credit card use, home phone voicemail, family and such) I can find no pattern, sometimes they work and sometimes they don't. I seems that I can always send them.
The only thing that was out of the ordinary during that time period was that I traveled from Nevada to Ohio, and Illinois, and back to Nevada, which I believe was they first time "airplane mode" was ever used.
I have cleared the cache for the default messenger, and for Textra (which I much prefer) I have re-seated the sim card, obviously rebooted the phone. It seems that everything works fine right after a reboot, but then back to not receiving some texts.
I contacted Pageplus through the chat feature on their site, and the first person said that they reset my profile, and to reboot the phone (and of course things worked fine after a boot...) The second person insisted that I do a factory reset, that there was a "defect" with the S8's and android and after the reset "the phone would download new software" and I should be fine. When I explained to her that really isn't they way it worked, and that the software would have to come from Verizon, which wasn't going to happen OTA since I was using Pageplus, she just wanted to get rid of me, which is why I am posting. I get my updates using the Verizon Wireless Software Update Assistant, and I am currently running G955usQU1AQGL as of 8/30/17, the phone is stock.
Does anybody else have problems with texts or have any suggestions?
larryk said:
I have a Galaxy S8+ (SMG955UZKV) (Verizon)) running on PagePlus (Verizon MVNO) since I purchased it from Samsung. All has been perfect until about a week ago when I realized that I wasn't getting some SMS alerts that I used to get (credit card use, home phone voicemail, family and such) I can find no pattern, sometimes they work and sometimes they don't. I seems that I can always send them.
The only thing that was out of the ordinary during that time period was that I traveled from Nevada to Ohio, and Illinois, and back to Nevada, which I believe was they first time "airplane mode" was ever used.
I have cleared the cache for the default messenger, and for Textra (which I much prefer) I have re-seated the sim card, obviously rebooted the phone. It seems that everything works fine right after a reboot, but then back to not receiving some texts.
I contacted Pageplus through the chat feature on their site, and the first person said that they reset my profile, and to reboot the phone (and of course things worked fine after a boot...) The second person insisted that I do a factory reset, that there was a "defect" with the S8's and android and after the reset "the phone would download new software" and I should be fine. When I explained to her that really isn't they way it worked, and that the software would have to come from Verizon, which wasn't going to happen OTA since I was using Pageplus, she just wanted to get rid of me, which is why I am posting. I get my updates using the Verizon Wireless Software Update Assistant, and I am currently running G955usQU1AQGL as of 8/30/17, the phone is stock.
Does anybody else have problems with texts or have any suggestions?
Click to expand...
Click to collapse
This may or may not help, but I would go into recovery and clear cache. It will clear cache for all of your apps. It won't be like wiping the phone. If that doesn't work, I would try some different messaging apps. Last resort would be to factory reset.
Clearing the cache in recovery did not help.
I get the same results using the stock Messenger and Textra...
larryk said:
Clearing the cache in recovery did not help.
I get the same results using the stock Messenger and Textra...
Click to expand...
Click to collapse
I am at a loss then. Not sure what to do. Trying a factory reset is pretty drastic and it may or may not help.
Well, I finally did a factory reset, and it did fix my problem of not receiving most of my texts, it also fixed the problem of the DND icon and notification being missing (although it worked fine). Man you just forget all of the little mods and settings that you setup on your phone...
larryk said:
Well, I finally did a factory reset, and it did fix my problem of not receiving most of my texts, it also fixed the problem of the DND icon and notification being missing (although it worked fine). Man you just forget all of the little mods and settings that you setup on your phone...
Click to expand...
Click to collapse
I am glad that worked out for you. A lot of work if it hadn't fixed it.