Dear all pro, I have a major problem and tried to solved with Tmobile tech support but they stay away of this issue. My new galaxy t989 bought from Craiglist is not working after a message sent by tmobile for Update my phone. My new phone was working perfectly in two days but now is freeze. I got a message from tmoblie this morning said "congrat, you have an update for your phone, please click Yes", then I click YES and it said "new update will take up to 10 minutes, click OK to start", then I press OK. The screen become White color with blue words " Software Update" and " Loading.." below it. After 40 minutes, it remain a same picture "White color with blue words " Software Update" and " Loading.." below it." I called tmobile for trouble shoot for 1 hour, end up they said this phone is not purchased from their store and it cannot be repair. Please help me to solve this problem, I do not have phone to use it now. Every time when I remove the battery, turn it back on it will show "White color with blue words " Software Update" and " Loading.." below it." Can someone help me please....................
omanpushcar said:
Dear all pro, I have a major problem and tried to solved with Tmobile tech support but they stay away of this issue. My new galaxy t989 bought from Craiglist is not working after a message sent by tmobile for Update my phone. My new phone was working perfectly in two days but now is freeze. I got a message from tmoblie this morning said "congrat, you have an update for your phone, please click Yes", then I click YES and it said "new update will take up to 10 minutes, click OK to start", then I press OK. The screen become White color with blue words " Software Update" and " Loading.." below it. After 40 minutes, it remain a same picture "White color with blue words " Software Update" and " Loading.." below it." I called tmobile for trouble shoot for 1 hour, end up they said this phone is not purchased from their store and it cannot be repair. Please help me to solve this problem, I do not have phone to use it now. Every time when I remove the battery, turn it back on it will show "White color with blue words " Software Update" and " Loading.." below it." Can someone help me please....................
Click to expand...
Click to collapse
I am not an expert by any means however it sounds like it tried to do some sort of OTA update and it didn't stick. If I were in your shoes I wouldn't worry about trying to fix the stock. I would go to the android developement thread and learn how to flash CWM through ODIN. I used the SSGSII tool to root and flash however I know it can be done through ODIN. Then, once you get CWM on there you should be able to flash a custom rom. Maybe even be able to flash a stock TMO rom through ODIN. Again. I am not an expert but it's just my thoughts. I hope this helps.
I would try this.
http://forum.xda-developers.com/showthread.php?t=1513359
I thought I had my phone "bricked" at one point and this got me back in the game. If interested in a custom ROM, definitely check out the Jedi Mind Trick in that same development section. If you just want the stock one to work that link above should help. Good Luck.
Never tell them it wasn't purchased from the store. You should tell them it was by your cousin or some sort, and was given to you. They'll ask for some sort of proof and be like he didn't keep the receipt or anything, tell them you still have the box though, even if you don't. most reps will just brush it off because it was a gift from a relative.
Just be nice to the reps, and if you put them in a good mood they'll more than likely to help. Imagine sitting behind a table doing csr all day and listening to people complain.
Well that's just a tip when dealing with the reps, the part where they ask was it purchased from the store is their easy way of just ending their customer service with you.
Anyways you can just use odin or flash.custom roms to fix your problem
Sent from my SGH-T989 using xda app-developers app
jcnbama said:
I am not an expert by any means however it sounds like it tried to do some sort of OTA update and it didn't stick. If I were in your shoes I wouldn't worry about trying to fix the stock. I would go to the android developement thread and learn how to flash CWM through ODIN. I used the SSGSII tool to root and flash however I know it can be done through ODIN. Then, once you get CWM on there you should be able to flash a custom rom. Maybe even be able to flash a stock TMO rom through ODIN. Again. I am not an expert but it's just my thoughts. I hope this helps.
Click to expand...
Click to collapse
Dear jcnbama, thanks. Can you please guide me where I can get these files? In fact, I am a beginner of doing this not even know what is CWM, but hear ODIN before. Again, many thanks for your help.
Meelocheck said:
I would try this.
http://forum.xda-developers.com/showthread.php?t=1513359
I thought I had my phone "bricked" at one point and this got me back in the game. If interested in a custom ROM, definitely check out the Jedi Mind Trick in that same development section. If you just want the stock one to work that link above should help. Good Luck.
Click to expand...
Click to collapse
Dear Meelocheck, thanks for your information. I did tried to flash the ROM follow by the link above but the "SGH-T989_TMB_1........." doesn't work. I have already send an email to that person asking for help. Do you have any other links or website that I can get another file to try? Again, many thanks for our help.
Teo032 said:
Never tell them it wasn't purchased from the store. You should tell them it was by your cousin or some sort, and was given to you. They'll ask for some sort of proof and be like he didn't keep the receipt or anything, tell them you still have the box though, even if you don't. most reps will just brush it off because it was a gift from a relative.
Just be nice to the reps, and if you put them in a good mood they'll more than likely to help. Imagine sitting behind a table doing csr all day and listening to people complain.
Well that's just a tip when dealing with the reps, the part where they ask was it purchased from the store is their easy way of just ending their customer service with you.
Anyways you can just use odin or flash.custom roms to fix your problem
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Dear Teo032, thanks for you information. Since Tmobile had a record when I talked to tech support on the phone over an hour, I am not sure if I call them again say this phone was from my cousin that will they believe? Do you have any idea where I can find a most update link/website that with ODIN and Flash ROM? Again, many thanks for your help.
omanpushcar said:
Dear jcnbama, thanks. Can you please guide me where I can get these files? In fact, I am a beginner of doing this not even know what is CWM, but hear ODIN before. Again, many thanks for your help.
Click to expand...
Click to collapse
My suggestion would be to go to the android development section and start reading from the top. There's alot of threads for noobs about ODIN and rooting etc. Just gotta put in the hours and the time learning. It's worth it in the end. CWM stands for Clockwork Mod Recovery.
Sent from my SGH-T989 using xda app-developers app
jcnbama said:
My suggestion would be to go to the android development section and start reading from the top. There's alot of threads for noobs about ODIN and rooting etc. Just gotta put in the hours and the time learning. It's worth it in the end. CWM stands for Clockwork Mod Recovery.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Thank again, I will do more search about it.
Related
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
i rooted the phone about a week ago and until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. i thought it was just somethin with the phone, and after rebooting and rebooting to see if it would correct, it did not. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then just today, i totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
yes im a noob said:
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
Click to expand...
Click to collapse
Why not nandroid a backup of your current setup and then do a full factory reset wipe and ODIN over a stock rom and see if that fixes it...if it does then there is no reason to bring a perfectly good phone back.
Diagnostic process bro, get on it.
However if that doesn't yield any results? Might be bad hardware (which I doubt) and probably not your fault.
EDIT: You haven't changed your PRL by chance, have you? Sometimes on 11115 or 00001 I get intermittent MMS function...and a few times, legit PRL or not, my wifi/4g have just stopped working. A wipe and stock-restore took care of that every time...though that was a week or two after the phone came out and we didn't have nearly as many tools and options as we do now.
Also, are you sure that you haven't somehow disabled 3G or put it into airplane mode? As insulting as that sounds I have to ask....
...sometimes even the brightest of us forget to plug things in.
Odin restore would be the first step.
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
The mms issues are likely a limitation of the ROM you are running (I haven't run Starburst in a couple of months so you'll have to ask about that in the ROM thread.) Easily resolved by using a third party app for mms if it is an important feature for you.
As far as the rest, the code provided by beejis is the reprovisioning code, also called a hands free reset and there is a bit more to the process than he stated (at least for a noob.) Hit the toolkit link in my signature and you'll find step by step instructions.
If that doesn't work, starting fresh is an incredibly simple process.
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
yes i tried that, after the phone reboots, it says uptop "device not activated" and nothiing....i have to manually go into settings/about phone/system update and do it from there and even then, after a few secs, i get an error message saying unable to complete...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
yes, tried that to.....get nothing but "error cannot complete" messages. all i can do now is make calls
If you have titanium backup, go into that app then click backup/restore at the top. Find system updates and click on it to see if it's frozen, if it is defrost it. Then try my steps again. Other than that I'd try to Odin a stock ROM.
It burns when I tapatalk...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
ok thanks, i went back to odin stock rom, did it from qbking77's post and the phone is back on stock...however............still no internet/data!!
i did do the ##number thing, the phone rebooted but notihng happened--i thought it was supposed to auto activate or something. so i went into settings/about phone/update profile....it scanned and after a few mins, i still get the error message "update could not be completed, if problem persists contact sprint customer support"
so im back on factory rom, but nothings changed---im where i was before--no data/internet....
before installing a different rom and such, i figure ill stop here and see what other suggestions may come about....sooooo, what next?
Take your phone in to a sprint store, an exchange may be in your future.
Just_s said:
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
yes indeed, sorry about that. when i made the post here, i originally couldnt find it and thought it was auto deleted somehow because i had checked "is this a question" button at the bottom, so i went into the q/a section and made the post there...
didnt mean to do it twice
phatmanxxl said:
Take your phone in to a sprint store, an exchange may be in your future.
Click to expand...
Click to collapse
gee i hope not... i got the phone dec 14th, cant imagine having probs this early....
what if i did a total wipe, factory reset? i know ill loose everything on the phone, and now that its not rooted any longer, i have no way to back up anything (or at least not that i know of)
just hoping theres a better fix than a return/ factory reset
Now that you are stock, call sprint tell them your issue (only tell then internet doesn't work) and they'll do stuff on their end to trouble shoot it. Hopefully that will fix it.
It burns when I tapatalk...
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
cds0699 said:
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
Click to expand...
Click to collapse
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
yes im a noob said:
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
Click to expand...
Click to collapse
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
cds0699 said:
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
Click to expand...
Click to collapse
yea, dunno...
i did call sprint per Beejis reply here just above yours. after going through a ton of crap that i did yesterday and all today, the ## number crap, they tell me there's a nationwide outage. now i find that hard to believe since both my other phones in the house, wife/kid work just fine and they have data/internet and other ppl i know have no problems....i told the tech person that it just must be my phone only cuz everyone else's seems to work.
she did give me an outage number, maybe someone on here can verify it -- 8622911 so who the heck knows. what i do know is, i sure spent a heck of alota time on here, resetting my phone, unrooting, blahh blahh just to find out there's an outage which i doubt in the first place ...
we'll see,,,,,
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
DataHawg said:
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
Click to expand...
Click to collapse
its just stock odin at this point, as if it came from the store.
also, still no data/internet as of this morning. dont know why sprint
is telling me this bs story of an outage, and even if so, i find it way hard to beleive its a 4 day outage
but yes, looks like im headed back to the store-- i got it at best buy, have insurance and all that, but ill wait till tomorrow or something just in case this phantom outage corrects itself
by the way, where do i find this sfhubs root your talking about?
oh one other thing i discovered today also, now gps dont work either, no location, no search no nothing and it is turned on......... sigh
I keep geting this message about error 67 and my 3g will not work can someone please help thanks
http://community.sprint.com/baw/thread/83055
Sent from my SPH-D710 using XDA
dante32278 said:
http://community.sprint.com/baw/thread/83055
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
Overkill information, right there.
Just update your profile, it should program automatically.
Sunsparc said:
Overkill information, right there.
Just update your profile, it should program automatically.
Click to expand...
Click to collapse
This one!
I have literally tried updating profile more then ten times....
I've also...
Did a Hard Reset as described in the link above, Did a hands free activation (which like the person's complaint in the link above, it showed I had it during but then it resets and it is gone again), I've tried the ##786# reset, I've flashed stock non root, then I went back to root after trying it all over again!
Very frustrated at this point, I cannot figure out how it happened either because it is my Fiance's phone and she claims that she didn't do anything different it just happened.
I was on the Dirty Unicorn ROM before hand, I know that I did have some tweaks active, and I am worried that is why the configuration is sticking and not able to just clean wipe it out...
But if anyone else has come across this and has been able to fix it using a different method other then all the ones tried and stated in this message and the ones in the sprint forum link above... Both my Fiance and I would be greatly in your debt! This is the first time in the past two years and 3 phones that I've been teaching myself this stuff that I've encountered a problem I wasnt able to go through forumns and google and fix it, and that is what is more frustrating then anything.
Assuming this isn't a phone flashed to another carrier you could try flashing a stock rom, and then stop by a sprint store. They should be able to get it back on line there.
Hi guys,
Few days ago my S3 received official 4.3 android update, and weird things happening after that.
When I connect to internet, via wi-fi or data, phone automatically download a small file named "files.zip". And it happening every time I turn on wi-fi or data... I can`t find this file in downloads or anywhere else. When I try to open, it says "cannot open".
Second weird thing - browser often redirect me to a advertising or span webs. For instance, I try to open youtube.com, it opens different web with advertisement.
Anyone have an ideas how can I fix this?
We need proof screen shots video something
Sent from my SPH-L710 using XDA Premium 4 mobile app
Yup, could you go to about phone, take a screen of the software info and post? Thanks
He stated he can't find the file, BUT when he tries to open, it say cannot open file???? How weird is that.
Sent from my SPH-L710 using XDA Premium 4 mobile app
topnoch said:
Hi guys,
Few days ago my S3 received official 4.3 android update, and weird things happening after that.
When I connect to internet, via wi-fi or data, phone automatically download a small file named "files.zip". And it happening every time I turn on wi-fi or data... I can`t find this file in downloads or anywhere else. When I try to open, it says "cannot open".
Second weird thing - browser often redirect me to a advertising or span webs. For instance, I try to open youtube.com, it opens different web with advertisement.
Anyone have an ideas how can I fix this?
Click to expand...
Click to collapse
post a screen shot or go back under the bridge troll.love to know how a sprint phone works in Lithuania
this post says you have a international s3.
http://forum.xda-developers.com/showthread.php?p=35395057#post35395057
if that is the case. your in the wrong forum. no way its a sprint phone. if you claim it is a sprint phone. we need proof as in it would never work there.
topnoch said:
Hi guys,
Few days ago my S3 received official 4.3 android update, and weird things happening after that.
When I connect to internet, via wi-fi or data, phone automatically download a small file named "files.zip". And it happening every time I turn on wi-fi or data... I can`t find this file in downloads or anywhere else. When I try to open, it says "cannot open".
Second weird thing - browser often redirect me to a advertising or span webs. For instance, I try to open youtube.com, it opens different web with advertisement.
Anyone have an ideas how can I fix this?
Click to expand...
Click to collapse
You might be in the wrong forum. Your profile says you're in Lithuania, using a GSM provider there. Is that still the case?
Sent from my SPH-L710 using Tapatalk
kaos420 said:
post a screen shot or go back under the bridge troll.love to know how a sprint phone works in Lithuania
this post says you have a international s3.
http://forum.xda-developers.com/showthread.php?p=35395057#post35395057
if that is the case. your in the wrong forum. no way its a sprint phone. if you claim it is a sprint phone. we need proof as in it would never work there.
Click to expand...
Click to collapse
Calm down...lol he is probably just in the wrong forum.
Sent from my SPH-L710 using xda app-developers app
bigpappags3 said:
Calm down...lol he is probably just in the wrong forum.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
learn to read you quoted me saying that.
kaos420 said:
learn to read you quoted me saying that.
Click to expand...
Click to collapse
I'll try to learn. Who knows it might not stick...
Sent from my SPH-L710 using xda app-developers app
kaos420 said:
post a screen shot or go back under the bridge troll.love to know how a sprint phone works in Lithuania
this post says you have a international s3.
http://forum.xda-developers.com/showthread.php?p=35395057#post35395057
if that is the case. your in the wrong forum. no way its a sprint phone. if you claim it is a sprint phone. we need proof as in it would never work there.
Click to expand...
Click to collapse
So sorry, I definitely went to wrong forum
I`ve attached few screens. Maybe I can found the true in this forum.
topnoch said:
So sorry, I definitely went to wrong forum
I`ve attached few screens. Maybe I can found the true in this forum.
Click to expand...
Click to collapse
damn your luck were still stuck on 4.1.2 if your having the issues you say you are with what sounds like maleware. have you installed anything to check phone. over here we have apps like lookout security. i kno nod makes a phone app. you could always do a factory reset back to out the box state. reinstall apps one by one to check it out. sound like you have a app with crap in it.
kaos420 said:
damn your luck were still stuck on 4.1.2 if your having the issues you say you are with what sounds like maleware. have you installed anything to check phone. over here we have apps like lookout security. i kno nod makes a phone app. you could always do a factory reset back to out the box state. reinstall apps one by one to check it out. sound like you have a app with crap in it.
Click to expand...
Click to collapse
Factory reset helped to solve "files.zip" autodownload problem, but phone is still laggy. It takes 3-5 seconds to turn on screen when I press power button in sleep mode. Applications become laggy. I will try to reflash 4.3 via KIES, if the problem remain, back to 4.1.2 will be optimal decision.
Thanks for help guys, and sorry again for getting lost in galaxy s3 forums
Hello! every time I try to download the 4.4.2 update on my phone there just pops up a message that says that the download has been interrupted. When I connect it to Kies it tells me that my 4.3 version is up to date.
Does anybody have a I747UCUFNE4 file that is flashable through Odin? I'm not rooted, just running stock bootloader and rom.
Thanks!
'PD: I found that people had the same problem with the S4 but I don't know if the same solutions apply
I'm in the exact same boat as you. I can't quite figure out why OTA nor Kies will work. I've also got 4.3 on my phone. I was actually about to post this up because I waited several days in hopes that something would fix itself, but got nothing. I've changed the date out to July 4th (Trying every day prior), trying to get it to recognize that there is an update, and still can't get it to update. I've done everything that I can aside from resetting my phone, which I don't want to do. I even fresh installed Kies on two computers and both won't see KitKat and both won't let me "initialize and check for firmware update," saying that the SGH-i747 cannot initialize.
Prior to KitKat, it would just say my system firmware was up-to-date, not this interrupted junk. That right there tells me it is seeing it, but it won't even attempt to grab it.
My phone is also complete stock and not rooted.
I wanted to bump this. Anyone have any ideas what's going on with our phones?
Have you tried downloading the ota and manually flashing? Its in this thread: http://forum.xda-developers.com/showthread.php?t=2788012
maybe
DocHoliday77 said:
Have you tried downloading the ota and manually flashing? Its in this thread: http://forum.xda-developers.com/showthread.php?t=2788012
Click to expand...
Click to collapse
Is it that simple? I just flash it in through odin? Sorry but this is my main phone and I read people have had a lot of problems with the 4.3 version when they use Odin.
Tony90mr said:
Is it that simple? I just flash it in through odin? Sorry but this is my main phone and I read people have had a lot of problems with the 4.3 version when they use Odin.
Click to expand...
Click to collapse
I'm with Tony here. This is my main phone so I'm not looking to break anything, let alone completely wipe my phone with a manual install like that. Not at this time, anyway. I've thought about it, but am shying away from that for now.
data
NAiLs00 said:
I'm with Tony here. This is my main phone so I'm not looking to break anything, let alone completely wipe my phone with a manual install like that. Not at this time, anyway. I've thought about it, but am shying away from that for now.
Click to expand...
Click to collapse
I dont mind losing data by manual installing, but ai need to know it is safex
Tony90mr said:
I dont mind losing data by manual installing, but ai need to know it is safex
Click to expand...
Click to collapse
If I get some free time today, I'm going to contact AT&T to see if something is whacked on my account or if I need a new SIM. I swear that my original Galaxy had this same problem and they fixed something. I'll let you know what they have to say.
Also, so long as you follow instructions to the T, it is safe. I am not one to jump on something immediately, so I like to read about people's problems for a couple days. This one seems to be going along well. I put Cyanogenmod 7 on my original Galaxy S without a hitch, and the process has since been simplified big time!
Well, I called and spoke with someone and AT&T has the ability to push updates manually if your phone isn't taking it. While she was waiting for the program to open, she was reading over the change log to see what all changed. She couldn't get her program to open, so she went to seek help. Unfortunately she came back and informed me that Kitkat isn't available yet, per a phone engineer. I let her know about many people receiving it already and pointed her to the S3 details on their website that says it's upgradeable to 4.4. I also showed her this:
http://www.samsung.com/us/support/S...?faq_id=FAQ00047464&fm_seq=51509&preview=true
She is going to speak with some other folks and call me back in an hour. Fingers crossed!
Tony90mr said:
I dont mind losing data by manual installing, but ai need to know it is safex
Click to expand...
Click to collapse
Youre best bet if you are unsure about any of it would be to use enewman17's thread in General for updating. Most have had success with it and you'll probably find it has the most detailed steps for how to do it.
NAiLs00 said:
Well, I called and spoke with someone and AT&T has the ability to push updates manually if your phone isn't taking it. While she was waiting for the program to open, she was reading over the change log to see what all changed. She couldn't get her program to open, so she went to seek help. Unfortunately she came back and informed me that Kitkat isn't available yet, per a phone engineer. I let her know about many people receiving it already and pointed her to the S3 details on their website that says it's upgradeable to 4.4. I also showed her this:
http://www.samsung.com/us/support/S...?faq_id=FAQ00047464&fm_seq=51509&preview=true
She is going to speak with some other folks and call me back in an hour. Fingers crossed!
Click to expand...
Click to collapse
Alright... The rep called me back to let me know what's up! Apparently AT&T is having problems pushing the update at this time and has no ETA when they'll have their end resolved. She suggested I go to Best Buy and have them update my phone through Samsung Experience. The store closest to me has Samsung Experience, so I'll stop there after work and update you. If you happen to try it out yourself before I reply, let me know how it goes!
Now whether AT&T is blowing smoke in my face on both the update problems and Best Buy thing... I have no clue.
NAiLs00 said:
Alright... The rep called me back to let me know what's up! Apparently AT&T is having problems pushing the update at this time and has no ETA when they'll have their end resolved. She suggested I go to Best Buy and have them update my phone through Samsung Experience. The store closest to me has Samsung Experience, so I'll stop there after work and update you. If you happen to try it out yourself before I reply, let me know how it goes!
Now whether AT&T is blowing smoke in my face on both the update problems and Best Buy thing... I have no clue.
Click to expand...
Click to collapse
Well, Best Buy does indeed have the Samsung Experience dude present at two locations by me. One location said they didn't know what I was talking about and to wait for AT&T to have the update available. The other location the dude immediately knew what I was talking about and proceeded to update my phone.
They use a software called Smart to do this and it said there was an update for my phone. It took about 5-8 minutes and I was done. Unfortunately the Smart software wasn't so smart, because it just reflashed 4.3 onto my phone. I also attempted to do a manual check and it said "Software Update Interrupted." He proceeded to check again to see if the update was available and this time Smart was saying my phone was up-to-date. Hmph! The Samsung rep said he'd give me a call tomorrow and let me know why their Smart software didn't have 4.4.2 available, even though it should. He wasn't sure if it would just take another week before they got it, but he would get some clarification.
So much for that one.
I have been having the same problem. Everyone else seems to have gotten the update on their SIII's, but me. I feel left out of the KitKat club. Hah! Even my boyfriend has gotten it and we're on the same plan. I tried going through Kies, but it keeps saying that it doesn't support my phone. I even tried manually putting in the model number and S/N through Kies, but that just wants me to update it back to 4.1, which doesn't even make sense. I also tried changing the date on my phone to a future one, but that just made the wait time longer. It keeps saying my phone is up to date and it even says so on Kies. I don't understand...
I hate kies. ....lol!
There are two threads in General which will help you to update manually.
DocHoliday77 said:
I hate kies. ....lol!
There are two threads in General which will help you to update manually.
Click to expand...
Click to collapse
It was the only suggestion I was given on the AT&T community forums, I thought to at least try it. More of a headache than anything else. Hah!
The only problem is that I don't want to root my phone, like I have done with some of my old phones in the past, since this one is still under contract.
Try this thread then.
http://forum.xda-developers.com/showthread.php?t=2788012
Well, I stopped at Best Buy again today to see if they had 4.4.2 available and sure enough, they do. He told me the update came in yesterday. I had him update my phone and I'm happy to say I have KitKat on my SGH-I747.
Everything seems MUCH smoother. Bluetooth actually works and connects on its own (instantly, too), WiFi actually seems to be working instead of saying my connection is unstable, and the phone is overall swifter at tasks like it was prior to 4.3. There is also no annoying lock screen delay like 4.3 introduced for me. So overall, I'm VERY happy with 4.4.2. :good:
:victory:
... now to see if my battery life improves!
NAiLs00 said:
Well, I stopped at Best Buy again today to see if they had 4.4.2 available and sure enough, they do. He told me the update came in yesterday. I had him update my phone and I'm happy to say I have KitKat on my SGH-I747.
Everything seems MUCH smoother. Bluetooth actually works and connects on its own (instantly, too), WiFi actually seems to be working instead of saying my connection is unstable, and the phone is overall swifter at tasks like it was prior to 4.3. There is also no annoying lock screen delay like 4.3 introduced for me. So overall, I'm VERY happy with 4.4.2. :good:
:victory:
... now to see if my battery life improves!
Click to expand...
Click to collapse
Hi,
I am now living outside US and I have an UNLOCKED S3 i747 and I wanted to update my 4.3 to Kitkat 4.4. Unfortunately, AT&T dont push 4.4 update if you dont have an active AT&T account. Is there a quick and safe way to update without going through AT&T servers?
icewebber said:
Hi,
I am now living outside US and I have an UNLOCKED S3 i747 and I wanted to update my 4.3 to Kitkat 4.4. Unfortunately, AT&T dont push 4.4 update if you dont have an active AT&T account. Is there a quick and safe way to update without going through AT&T servers?
Click to expand...
Click to collapse
Already answered this in a different thread. Check the General section.
So ive got a spint s6, bought from dubai, unlocked and rooted apparently. After a couple of days, my phone woulndt start up cuz it was FRP locked. OK so i searched for the original firmware, i flashed it and my phone booted up again. i flashed also the 5.1.1 and 6.0.1. Here s the thing, on 5.1.1 i can make calls, receive them, receive text messages but i cant send texts at all, so my guess its that its not unlocked anymore. On 6.0 doesnt even have any signal so forget about it. I just want to resolve this issue. I cant find the setting that could help me to change the message center at all, i dont have that option in my phone, i even tried to change things with some adb commands but still nothing. So after all my guess its that the phone isnt unlocked anymore and if so, how do i unlock it? i just cant give the phone back cuz i dont live in dubai, im like a day or so distance with the plane so i just wont go back there again. If anyone could help me...please do so...im on 5.1.1 now, unrooted, i can root, i just cant send texts and i dont have the messages center
oh and also i tried the galaxy tool method from idoneapps which apparently wont work at all and im concerned about paying for that thing if it doesnt work so...yeah
I have the same problem, can't find a solution for months now
Sstylin said:
I have the same problem, can't find a solution for months now
Click to expand...
Click to collapse
Happy someone finally answered. Same problem? I really dont know what the hack its going on. If the god damn phone was unlocked, why wouldnt let you send texts after the odin flash? Maybe i didnt say but the phone was opened in the back and front cuz some elements are not fixed in places. Maybe they unlocked by hardware or smth..
Sent from my SM-G925F using XDA-Developers mobile app
My Guess in researching about this phone let me to this state that u need to unlock ur fone again take it to some software guy have him unlocked ..then try running in MM see if u have any signal i also have this same issue dont have any money to unlock rit now but u can try ..hey if u have any good results do post and share here for this...PS u dont have to go to dubai this model is G920P is US Sprint give it some software guy in ur local area
jinderation said:
My Guess in researching about this phone let me to this state that u need to unlock ur fone again take it to some software guy have him unlocked ..then try running in MM see if u have any signal i also have this same issue dont have any money to unlock rit now but u can try ..hey if u have any good results do post and share here for this...PS u dont have to go to dubai this model is G920P is US Sprint give it some software guy in ur local area
Click to expand...
Click to collapse
Ill try. Ofc i wouldnt go back to dubai cuz i have no possibilities right now. Ill see how to solve this and i will share with you. I was waiting for an answer for do long on this thread but no one gave a damn..
Sent from my SM-G925F using XDA-Developers mobile app
cosmin1112 said:
Ill try. Ofc i wouldnt go back to dubai cuz i have no possibilities right now. Ill see how to solve this and i will share with you. I was waiting for an answer for do long on this thread but no one gave a damn..
Sent from my SM-G925F using XDA-Developers mobile app
Click to expand...
Click to collapse
The vast majority of users on this site are in the US. I'd help you if I could, but as I have replied in other threads on the same topic (and that is a problem too, people keep on opening up new threads) that if I can't reproduce the problem, I can't solve it.
I notice that your signature says "Sent from my SM-G925F." Is that part of the problem? Not a 920P phone?
Factory reset the phone. Then get in touch with [email protected]. hell dire t you on how to resolve. If unlock is your problem he can help.
Sent from my SM-G920P using XDA-Developers mobile app
koop1955 said:
The vast majority of users on this site are in the US. I'd help you if I could, but as I have replied in other threads on the same topic (and that is a problem too, people keep on opening up new threads) that if I can't reproduce the problem, I can't solve it.
I notice that your signature says "Sent from my SM-G925F." Is that part of the problem? Not a 920P phone?
Click to expand...
Click to collapse
Nono thats not a problem. I got a galaxy s6 edge which im using daily, its perfect. The s6 with an issue is my sister's. A factory reset wont do anything. I did that enough times already. The messages jsut dont seem to work at all and i dont find any solution. Also, i didnt find a thread with this problem and if there is, im sorry for bothering with this. I just need help..
Sent from my SM-G925F using XDA-Developers mobile app
Saafir said:
Nobody is OBLIGATED here.
Click to expand...
Click to collapse
If you dont wish to help, dont bkther commenting ok?
Sent from my SM-G925F using XDA-Developers mobile app
cosmin1112 said:
Ill try. Ofc i wouldnt go back to dubai cuz i have no possibilities right now. Ill see how to solve this and i will share with you. I was waiting for an answer for do long on this thread but no one gave a damn..
Sent from my SM-G925F using XDA-Developers mobile app
Click to expand...
Click to collapse
Cosmin1112 try atleast getting to fix the sms issue either downgrade to 5.11 or 5.0.2 and sell ur fone..i said before i had the same issue like urs i sold my s6 bought LG G4 H815.. Now im running on marshmallow with 2 days standby time...im loving every second of it.. U should do too..G4 is actually cheaper then S6 so ur in luck
cosmin1112 said:
So ive got a spint s6, bought from dubai, unlocked and rooted apparently. After a couple of days, my phone woulndt start up cuz it was FRP locked. OK so i searched for the original firmware, i flashed it and my phone booted up again. i flashed also the 5.1.1 and 6.0.1. Here s the thing, on 5.1.1 i can make calls, receive them, receive text messages but i cant send texts at all, so my guess its that its not unlocked anymore. On 6.0 doesnt even have any signal so forget about it. I just want to resolve this issue. I cant find the setting that could help me to change the message center at all, i dont have that option in my phone, i even tried to change things with some adb commands but still nothing. So after all my guess its that the phone isnt unlocked anymore and if so, how do i unlock it? i just cant give the phone back cuz i dont live in dubai, im like a day or so distance with the plane so i just wont go back there again. If anyone could help me...please do so...im on 5.1.1 now, unrooted, i can root, i just cant send texts and i dont have the messages center
oh and also i tried the galaxy tool method from idoneapps which apparently wont work at all and im concerned about paying for that thing if it doesnt work so...yeah
Click to expand...
Click to collapse
Sent from my LG-H815 using XDA-Developers mobile app