Develop Bugs

T-mobile T989.....PLEASE HELP!!!

Dear all pro, I have a major problem and tried to solved with Tmobile tech support but they stay away of this issue. My new galaxy t989 bought from Craiglist is not working after a message sent by tmobile for Update my phone. My new phone was working perfectly in two days but now is freeze. I got a message from tmoblie this morning said "congrat, you have an update for your phone, please click Yes", then I click YES and it said "new update will take up to 10 minutes, click OK to start", then I press OK. The screen become White color with blue words " Software Update" and " Loading.." below it. After 40 minutes, it remain a same picture "White color with blue words " Software Update" and " Loading.." below it." I called tmobile for trouble shoot for 1 hour, end up they said this phone is not purchased from their store and it cannot be repair. Please help me to solve this problem, I do not have phone to use it now. Every time when I remove the battery, turn it back on it will show "White color with blue words " Software Update" and " Loading.." below it." Can someone help me please....................

omanpushcar said:
Dear all pro, I have a major problem and tried to solved with Tmobile tech support but they stay away of this issue. My new galaxy t989 bought from Craiglist is not working after a message sent by tmobile for Update my phone. My new phone was working perfectly in two days but now is freeze. I got a message from tmoblie this morning said "congrat, you have an update for your phone, please click Yes", then I click YES and it said "new update will take up to 10 minutes, click OK to start", then I press OK. The screen become White color with blue words " Software Update" and " Loading.." below it. After 40 minutes, it remain a same picture "White color with blue words " Software Update" and " Loading.." below it." I called tmobile for trouble shoot for 1 hour, end up they said this phone is not purchased from their store and it cannot be repair. Please help me to solve this problem, I do not have phone to use it now. Every time when I remove the battery, turn it back on it will show "White color with blue words " Software Update" and " Loading.." below it." Can someone help me please....................
Click to expand...
Click to collapse
I am not an expert by any means however it sounds like it tried to do some sort of OTA update and it didn't stick. If I were in your shoes I wouldn't worry about trying to fix the stock. I would go to the android developement thread and learn how to flash CWM through ODIN. I used the SSGSII tool to root and flash however I know it can be done through ODIN. Then, once you get CWM on there you should be able to flash a custom rom. Maybe even be able to flash a stock TMO rom through ODIN. Again. I am not an expert but it's just my thoughts. I hope this helps.

I would try this.
http://forum.xda-developers.com/showthread.php?t=1513359
I thought I had my phone "bricked" at one point and this got me back in the game. If interested in a custom ROM, definitely check out the Jedi Mind Trick in that same development section. If you just want the stock one to work that link above should help. Good Luck.

Never tell them it wasn't purchased from the store. You should tell them it was by your cousin or some sort, and was given to you. They'll ask for some sort of proof and be like he didn't keep the receipt or anything, tell them you still have the box though, even if you don't. most reps will just brush it off because it was a gift from a relative.
Just be nice to the reps, and if you put them in a good mood they'll more than likely to help. Imagine sitting behind a table doing csr all day and listening to people complain.
Well that's just a tip when dealing with the reps, the part where they ask was it purchased from the store is their easy way of just ending their customer service with you.
Anyways you can just use odin or flash.custom roms to fix your problem
Sent from my SGH-T989 using xda app-developers app

jcnbama said:
I am not an expert by any means however it sounds like it tried to do some sort of OTA update and it didn't stick. If I were in your shoes I wouldn't worry about trying to fix the stock. I would go to the android developement thread and learn how to flash CWM through ODIN. I used the SSGSII tool to root and flash however I know it can be done through ODIN. Then, once you get CWM on there you should be able to flash a custom rom. Maybe even be able to flash a stock TMO rom through ODIN. Again. I am not an expert but it's just my thoughts. I hope this helps.
Click to expand...
Click to collapse
Dear jcnbama, thanks. Can you please guide me where I can get these files? In fact, I am a beginner of doing this not even know what is CWM, but hear ODIN before. Again, many thanks for your help.

Meelocheck said:
I would try this.
http://forum.xda-developers.com/showthread.php?t=1513359
I thought I had my phone "bricked" at one point and this got me back in the game. If interested in a custom ROM, definitely check out the Jedi Mind Trick in that same development section. If you just want the stock one to work that link above should help. Good Luck.
Click to expand...
Click to collapse
Dear Meelocheck, thanks for your information. I did tried to flash the ROM follow by the link above but the "SGH-T989_TMB_1........." doesn't work. I have already send an email to that person asking for help. Do you have any other links or website that I can get another file to try? Again, many thanks for our help.

Teo032 said:
Never tell them it wasn't purchased from the store. You should tell them it was by your cousin or some sort, and was given to you. They'll ask for some sort of proof and be like he didn't keep the receipt or anything, tell them you still have the box though, even if you don't. most reps will just brush it off because it was a gift from a relative.
Just be nice to the reps, and if you put them in a good mood they'll more than likely to help. Imagine sitting behind a table doing csr all day and listening to people complain.
Well that's just a tip when dealing with the reps, the part where they ask was it purchased from the store is their easy way of just ending their customer service with you.
Anyways you can just use odin or flash.custom roms to fix your problem
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Dear Teo032, thanks for you information. Since Tmobile had a record when I talked to tech support on the phone over an hour, I am not sure if I call them again say this phone was from my cousin that will they believe? Do you have any idea where I can find a most update link/website that with ODIN and Flash ROM? Again, many thanks for your help.

omanpushcar said:
Dear jcnbama, thanks. Can you please guide me where I can get these files? In fact, I am a beginner of doing this not even know what is CWM, but hear ODIN before. Again, many thanks for your help.
Click to expand...
Click to collapse
My suggestion would be to go to the android development section and start reading from the top. There's alot of threads for noobs about ODIN and rooting etc. Just gotta put in the hours and the time learning. It's worth it in the end. CWM stands for Clockwork Mod Recovery.
Sent from my SGH-T989 using xda app-developers app

jcnbama said:
My suggestion would be to go to the android development section and start reading from the top. There's alot of threads for noobs about ODIN and rooting etc. Just gotta put in the hours and the time learning. It's worth it in the end. CWM stands for Clockwork Mod Recovery.
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
Thank again, I will do more search about it.

Dunno where to ask this trying to fix a friends phone (android) not a S3!!

Dunno where to put this soooo... My friend tried to root his phone with out asking me and he ****ed it up a bit. It can't connect to anything. If he tries read mail, or if he trys to open market it force quits. The phone is in front of me its running android vs. 2.3.6 model lg-ms840
umm I dunnno its so ... less sophisticated then my S2 or S3 .... I don't want to give him my old S2 he might break it and that would be a sin on the S phones.... so just send me somewhere I can put his phone back to normal any ideas? beside tellling him I can't fix it... I want to help
Help fix my buddys phone.. he works 6 days week and has a kid. guy needs a phone thanks

xxsicknessxx said:
Dunno where to put this soooo... My friend tried to root his phone with out asking me and he ****ed it up a bit. It can't connect to anything. If he tries read mail, or if he trys to open market it force quits. The phone is in front of me its running android vs. 2.3.6 model lg-ms840
umm I dunnno its so ... less sophisticated then my S2 or S3 .... I don't want to give him my old S2 he might break it and that would be a sin on the S phones.... so just send me somewhere I can put his phone back to normal any ideas? beside tellling him I can't fix it... I want to help
Help fix my buddys phone.. he works 6 days week and has a kid. guy needs a phone thanks
Click to expand...
Click to collapse
No idea what he did, but why not just try a factory reset?

Find out what the phone is and you can post in the right form of forum for the best help. You're not likely going to do well here.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

Is it an LG Connect 4G phone? Try this forum:
http://androidforums.com/lg-connect-4g/

Thanks for the link I found a post there with information and I fixed it no problem

[Q] text messages send fail after OTA

***If your having similar issues, please call sprint to make them aware of the issue.****
Anyways, can any one help me. I updated to jelly bean OTA, and since then my LGOG does not like to send text messages out. My phone will not send messages shorter than 10-20 characters. Im in the CHICAGO area. No problem receiving them, just more often then not i get a failed sent. I have tried resetting the phone hard/soft. I took my phone into sprint and they said I need a new phone. Wtf! Anyone have this issue, or have any ideas to resolve this?
Im pretty disapointed right now, the phone was flawless before the update! Never had a single problem before. Thanks in advance.
UPDATE.. In conclusion,if anyone is interested, I believe the new jellybean update just doesn't play well with my towers in my area of Chicago. With the jelly bean update my voice signal was excellent, but the data signal was degraded. I always noticed, with ics while 4glte was connected, the voice signal was less. With jelly bean it seemed to be just the opposite at all times, great voice so so data connection. Only if i could have both and jellybean wtf?? Maybe someone could help me on here and explain a radio/jelly combo i would have best of both worlds.
Seems to be a Chicago issue.
**Either way I aquired LGNPST and original TOT file and reflashed the phone with original software and have not accepted the jellybean update for now.**
If you would like me to host the files needed PM me, I'll send you links.
I suposed I could have tried to reflash ZV9/ICS or ZV9 radios, but I bricked the phone before trying that.

I must have got the best phone out there. I've never had a problem with any software version we've had.

***If you have this issue please call sprint, so they are aware of issue****
cremator75 said:
I must have got the best phone out there. I've never had a problem with any software version we've had.
Click to expand...
Click to collapse
Rub it in why dont ya.... Well mine was the best android phone that i have owned. I never had a single issue before this.

I guess since i havent got any responses no one else has this issue. Is there anyway to reflash jellybean on my phone again?

Have you tried a ##72786# in the dialer? It will reprogram the phone. It won't erase anything.
Sent from my LG-LS970 using xda premium

I've been having the same problem
Sent from my LG-LS970 using xda app-developers app

_Epic said:
Have you tried a ##72786# in the dialer? It will reprogram the phone. It won't erase anything.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
I have not tried the ## but ill give it a shot. Sprint may have done that.
More on this issue, it seems just not to send short messages. Like lol, no, yes anything shorter than a sentence. I have noticed tht long texts send fine, and picture text seem lightning fast. Whch is great, but cant respond to someone with a simple yes or no. Wtf
I have also noticed a bigger delay between automatic switching between 3g and 4g. Before the update the switching was seamless.
I have also rooted and reflased the ota, same issue. I did not flash the radios seperate tho.

The ## did not fix my text issue. Sprint store did do this as well.

Still have this same issue anyone figure anything out? Anyone have anymore suggestions i can try? Sprint does something on their end, and restore the phone with ## and it works for an hour, then back to the same issue.

Peteyo, are you in Chicago? Maybe it's it's a network issue. I'm having the same problem and so is my buddy. I can't believe more people aren't coming forward with this if it's a national thing.
But let me know if you find a fix, and I'll do the same. And you're right, it only happens on short messages!

Im in Chicago and having the same issues, even with other messenger apps that use stock mms, I also use whats app and have no issues. They seem to be random some send and some don't. If there is a fix please post it is a pain .
Sent from my LG-LS970 using XDA Premium HD app

***If you have this issue please call sprint, so they are aware of issue****
I have chalked it up to LG sucking! or I supose it could be sprint. The JB update they pushed changes the way the phone communicates with the towers. I grabbed bits and pieces from other threads with data problems and came to that conclusion. It doesn't appear to make issues with everyone, or have the same problems.
What i did, and what maybe the easiest is to reflash the phone back to its original form out of the box. Also im not accepting the ZVB/jelly bean update that messed up our phones. To return to original state, u must aquire LGSNPT, and Sprint`s original tot file. You can find these two in the developer sections. Its really easy and painless and get you right back where u need to be. The toughest part is putting your phone into download mode. vol+ vol- and power buttons.
Make sure u back up your pictures/things you may want to keep.
Option 2 you can **** around and try to find an ICS file, root your phone, and flash it back to ics. Or better yet root and flash ZV9 radios.
However im not sure if these will work. I have not been able to find ZV9 radios.
Option 3 if you have insurance get a new reman phone, or if no insurance pay sprint 50bucks for a reman phone. But you will still have the same issue if you update to ZVB/jellybean.
I wish I new more about this stuff and make a custom radio that has the voice improvements from ZVB/Jellybean, and the data from ICS/ZV9. Probably not even possible.
vetta 360 said:
Im in Chicago and having the same issues, even with other messenger apps that use stock mms, I also use whats app and have no issues. They seem to be random some send and some don't. If there is a fix please post it is a pain .
Sent from my LG-LS970 using XDA Premium HD app
Click to expand...
Click to collapse

I'm in the Chicago area and noticed the same thing...
The strange part of all of this is that my text messages will always send if they are greater than about 10 to 20 characters. Anything smaller than that amount will give me a send failure. Has anyone else had that experience?
Data and Cell Reception have been stellar for myself since the update -- I believe I was having the texting issues before OTA (though I wasn't rooted at that point)

***If you have this issue please call sprint, so they are aware of issue****
That was my exact issue! I had to send complete sentences. WTF
BBetz said:
I'm in the Chicago area and noticed the same thing...
The strange part of all of this is that my text messages will always send if they are greater than about 10 to 20 characters. Anything smaller than that amount will give me a send failure. Has anyone else had that experience?
Data and Cell Reception have been stellar for myself since the update -- I believe I was having the texting issues before OTA (though I wasn't rooted at that point)
Click to expand...
Click to collapse

peteyo said:
That was my exact issue! I had to send complete sentences. WTF
Click to expand...
Click to collapse
Don't you feel a greater level of sophistication when you have to type an entire sentence?
I'm sure it's Sprint trying to cut down on their SMS costs, but I'm not a conspiracy theorist.

Funny! I guess I should have just added a bunch of quick messages that are complete sentences for a yes or no answers. And the lesser 4g reception does slow down my midget porn downloading. Maybe it really is a win win...
BBetz said:
Don't you feel a greater level of sophistication when you have to type an entire sentence?
I'm sure it's Sprint trying to cut down on their SMS costs, but I'm not a conspiracy theorist.
Click to expand...
Click to collapse

Yeah I have the same problem on my Lg Optimus. In Chicago Area on sprint too. My one friend has verizon and has a cheeper lg smart phone and has the same problem. I think it is something with LG. I should have bought the Galaxy.
peteyo said:
***If your having similar issues, please call sprint to make them aware of the issue.****
Anyways, can any one help me. I updated to jelly bean OTA, and since then my LGOG does not like to send text messages out. My phone will not send messages shorter than 10-20 characters. Im in the CHICAGO area. No problem receiving them, just more often then not i get a failed sent. I have tried resetting the phone hard/soft. I took my phone into sprint and they said I need a new phone. Wtf! Anyone have this issue, or have any ideas to resolve this?
Im pretty disapointed right now, the phone was flawless before the update! Never had a single problem before. Thanks in advance.
UPDATE.. In conclusion,if anyone is interested, I believe the new jellybean update just doesn't play well with my towers in my area of Chicago. With the jelly bean update my voice signal was excellent, but the data signal was degraded. I always noticed, with ics while 4glte was connected, the voice signal was less. With jelly bean it seemed to be just the opposite at all times, great voice so so data connection. Only if i could have both and jellybean wtf?? Maybe someone could help me on here and explain a radio/jelly combo i would have best of both worlds.
Seems to be a Chicago issue.
**Either way I aquired LGNPST and original TOT file and reflashed the phone with original software and have not accepted the jellybean update for now.**
If you would like me to host the files needed PM me, I'll send you links.
I suposed I could have tried to reflash ZV9/ICS or ZV9 radios, but I bricked the phone before trying that.
Click to expand...
Click to collapse

Searching this one word text problem for a friend. Has this been resolved yet and can anyone point me in the right direction. Thanks
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

jondroid2 said:
Searching this one word text problem for a friend. Has this been resolved yet and can anyone point me in the right direction. Thanks
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
It has not been fixed yet, and I'm starting to believe it may never unless people start complaining more. I strongly encourage people to call sprint support often regarding this, if you would like to see it fixed. I have opened a couple cases with Sprint business support (corporate account here). If more people raise a stink, they have to do something!

Will do. Thanks for the quick reply:thumbup:
Btw.... You guys have one beast of a phone! Congrats:beer::thumbup:
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

T-Mobile Note 3 on ATT APN problem

I have been using a SM-N900T on the ATT network by changing the APN settings, and it has been working perfectly until today. I have no internet connection, but it shows full bars, and I can still call and text. I've tried restoring to a earlier NANDROID, and even went to an ATT store and had the guy (who happened to know exactly what I did and has done it himself for his phone) try to fix it, but nothing has worked.
I posted this in the AT&T section too, but no luck so far. Any help is greatly appreciated.

evandan4 said:
I have been using a SM-N900T on the ATT network by changing the APN settings, and it has been working perfectly until today. I have no internet connection, but it shows full bars, and I can still call and text. I've tried restoring to a earlier NANDROID, and even went to an ATT store and had the guy (who happened to know exactly what I did and has done it himself for his phone) try to fix it, but nothing has worked.
I posted this in the AT&T section too, but no luck so far. Any help is greatly appreciated.
Click to expand...
Click to collapse
ok that should be no problem i can most likely help you, what APN do you have selected? also are you rooted? custom rom? are you using AT&T or something like Straight Talk or Net 10?

MasterSe7en said:
ok that should be no problem i can most likely help you, what APN do you have selected? also are you rooted? custom rom? are you using AT&T or something like Straight Talk or Net 10?
Click to expand...
Click to collapse
I use regular AT&T, rooted with jedi rom, and I am using the apn listed here http://forum.xda-developers.com/showthread.php?t=2464498

evandan4 said:
I use regular AT&T, rooted with jedi rom, and I am using the apn listed here http://forum.xda-developers.com/showthread.php?t=2464498
Click to expand...
Click to collapse
Hmmm, ok, im gonna ask, but i do understand if you dont want me to, but there is an app you can download in the google play store called Teamviewer quick support, it will also make you download an addon for samsung, its basically a remote assistance app, its secure and will allow me to take remote control of your phone, but only if you allow, Im only here to help, and youll be able to see my every move, but i understand if you dont feel comfortable as well, but it will make things go much quicker if you want to go that route.
Otherwise ill try my best to help you here. Let me know how you feel and then well go from there
its 4:03 AM lol, waiting on your answer

MasterSe7en said:
Hmmm, ok, im gonna ask, but i do understand if you dont want me to, but there is an app you can download in the google play store called Teamviewer quick support, it will also make you download an addon for samsung, its basically a remote assistance app, its secure and will allow me to take remote control of your phone, but only if you allow, Im only here to help, and youll be able to see my every move, but i understand if you dont feel comfortable as well, but it will make things go much quicker if you want to go that route.
Otherwise ill try my best to help you here. Let me know how you feel and then well go from there
its 4:03 AM lol, waiting on your answer
Click to expand...
Click to collapse
Hey sorry, I fell asleep. I can do that, I'll download it.

evandan4 said:
Hey sorry, I fell asleep. I can do that, I'll download it.
Click to expand...
Click to collapse
Ok are you online now? if you want you can text me, reply to the post to lemme know youre online and ill PM you my number

MasterSe7en said:
Ok are you online now? if you want you can text me, reply to the post to lemme know youre online and ill PM you my number
Click to expand...
Click to collapse
I'm online for the next few hours, feel free to hit me up.
problem fixed itself somehow. I'm confused yet happy. Thanks for the help though!

Had same issue when the tower had maintenance going on. Next time this happens, call att and ask if anything going on near you.

[email protected] said:
Had same issue when the tower had maintenance going on. Next time this happens, call att and ask if anything going on near you.
Click to expand...
Click to collapse
Same here both with AT&T and T-Mobile. All you need to do is call nearest store and ask if they're experiencing network problems.

please help. hacked by syrian electronic army.

Every time I go to Verizon in dolphin it says this . Does it mean my phone was hacked or Verizon site was. I tried doing the same thing on chrome and I didnt get a message. My phone isn't rooted. Should I be worried. Hey moderators I don't know if this is the right place to post but please don't delete this I am really concerned. I tried calling Verizon by they are closed for the holiday.

gingi999 said:
Every time I go to Verizon in dolphin it says "----" . Does it mean my phone was hacked or Verizon site was. I tried doing the same thing on chrome and I didnt get a message. My phone isn't rooted. Should I be worried. Hey moderators I don't know if this is the right place to post but please don't delete this I am really concerned. I tried calling Verizon by they are closed for the holiday.
Click to expand...
Click to collapse
I'm no expert but from what I'm reading it's just a server-side redirection. Apparently they were able to hack into a JavaScript library that's used by a wide range of websites.

?????????????
Sent from my SM-N910V using XDA Free mobile app

gingi999 said:
Every time I go to Verizon in dolphin it says this . Does it mean my phone was hacked or Verizon site was. I tried doing the same thing on chrome and I didnt get a message. My phone isn't rooted. Should I be worried. Hey moderators I don't know if this is the right place to post but please don't delete this I am really concerned. I tried calling Verizon by they are closed for the holiday.
Click to expand...
Click to collapse
Here's why: http://www.theregister.co.uk/2014/11/27/syrian_electronic_army_hack_newspaper_sites/

this is hilarious!
GO SEA! lol