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Can someone please help? I just bought a used P3300 from ebay (a wholesaler). The phone works great, absolutely everything works except for the activesync over USB. The phone is not even seen by the computer with or without activesync. I have tried it on several computers with the same issue, yet the battery charges through the USB cable.
I even reflashed the ROM using the SD card method and still have the same issue. What might be going on here??? How can the USB data connection be not working? I've never experienced this with many different phones I've had.
thanks,
Go to Settings, Connections, USB to PC, and untick Enable advanced network functionality.
I tried that, it didn't make a difference. I also tried both Activesync 4.5 and 4.2. Still nothing. I hard reset and soft reset several times - still nothing.
What Firewall is on your PC. Could be this causing the hassle.
Have you tried using a known-working usb lead?
I had this problem also to begin with, google an application called "USBKILLER" and put this .CAB onto your memory card and load this onto the phone.
When your in the application select SERIAL and click YES and this should resolve your problem - I am not sure why this happend but my mate who has the same phone does not have this problem and can resolve it by removing the check box in USB to PC settings
hey guys.... thanks for the input. My firewall is disabled - I read the Microsoft article regarding the ports Activesync uses. But AS works with my other phones, so I know that's not the problem. Same thing with the USB cable. It works with the other phones but not this one.
nicko666, I will try that USBkiller program later tonight. Thank you for the suggestion. I'll let everyone know how it goes.
Found USBkiller Cab File Attached - good luck
I tired the USBkiller program (found it myself earlier) but it also doesn't make a difference. I tried changing the setting to SERIAL in the program and also playing with the "advanced network functionality" and activesync connection settings and it's a no-go.
Still nothing works. Do I have a broken device?
hardware problem
i had the same problem after 1 month of using my p3600 i pay 59 euro to change it because the garanty not include this problem.the service told me that it was my fault !!!!
Hello. Is your PPC detected by Windows in the manager of peripheral? It is necessary that you look at if you have a new network card named "Windows Mobile".
I had that problem. I am sorry, but I think you bought a used and not-functional phone. The problem is probably due to high power that the phone got, probably when charging it through a car-charger. You should NEVER connect the phone to a car charger and then start the car - the power can damage the USB connection. You should always first start the engine and only then connect the phone to the charger.
Anyway, I had the same problem - the USB could charge the phone, but no Active Sync connection. I sent my phone to HTC UK, and after one week I got it back with a new board (they replaced the whole inside of the phone). Free of charge.
If this is the situation with your phone - no software solution will help you.
Damn, that sounds like what's going on with my phone. How do I find out how to have it serviced? I can't find anything on the useless HTC site. Please help....
And thanks to you all for the help so far.
mattan said:
I had that problem. I am sorry, but I think you bought a used and not-functional phone. The problem is probably due to high power that the phone got, probably when charging it through a car-charger. You should NEVER connect the phone to a car charger and then start the car - the power can damage the USB connection. You should always first start the engine and only then connect the phone to the charger.
Anyway, I had the same problem - the USB could charge the phone, but no Active Sync connection. I sent my phone to HTC UK, and after one week I got it back with a new board (they replaced the whole inside of the phone). Free of charge.
If this is the situation with your phone - no software solution will help you.
Click to expand...
Click to collapse
I remember sending them mail regarding the problem, via HTC site (mail: [email protected]).
After all the solutions they suggested didn't work, they called me and asked me to send the phone to the UK (they gave me all the details and were very nice and efficient). I must say that my phone was still at warranty period.
this may sound silly, but have you tried the usb ports on the back of the computer?
for some reason, the usb headers on my motherboard don't seem to recongise the phone, i'm not sure if theres no enough power or what, i've onbly tried the cable in a laptop and that works fine...if i plug them in the front usb ports i get the error in windows 'Your device has malfunctioned, Replace the Device and Try Again' or something very simular, tried the other usb header on the board, same problem, back ports, no problem...all other usb devices work fine in all the ports!
Dear all.
I work for a company that has over 600 of the htc p3300. Some of them will work in the usb and some don't.
I have 4 at the moment, 2 of them will work with the usb and the other 2 won't........
Tries all the stuff mentioned here and nothing helps.
Can't update them because of the usb........
HTC are not a lot of help either......
stead said:
this may sound silly, but have you tried the usb ports on the back of the computer?
for some reason, the usb headers on my motherboard don't seem to recongise the phone, i'm not sure if theres no enough power or what, i've onbly tried the cable in a laptop and that works fine...if i plug them in the front usb ports i get the error in windows 'Your device has malfunctioned, Replace the Device and Try Again' or something very simular, tried the other usb header on the board, same problem, back ports, no problem...all other usb devices work fine in all the ports!
Click to expand...
Click to collapse
Hi I had been trying to sort this problem out too, and after reading about starting cars with the device on charge I thought I was doomed. But what stead suggests has just worked for me too. I was using the nearest USB on my laptop but plugin it in round the back has just got it working again. The last time it synced it was 'Repairing' the Active Sync 4.5 setup program run through. I must admit that the cable into the phone is also resting on a pen at the base of the phone- just to make sure....
Good day fine sirs and ma'ams.
I would just like to say I love my Tilt 2, and have had it for a few months now with no real problems and this is about my 4th WM phone.
As of about a month ago, I have been unable to connect or sync the device to my PC.
I have WM Device center 6.1 (the latest from the website)
I am running windows 7
I had been able to sync the phone until about a month ago.
I have unchecked the box in the USB to PC for faster data synchronization.
Essentially, when I plug the phone into the computer, it just acts as if it is connected to a charger. Nothing comes up on the phone and nothing comes up on the computer. It just charges. I have even installed and uninstalled WMDC a couple of times.
I really am at my wits end here.
My question is, is there a fix for this apart from sending the phone in? I am able to flash the phone via the microsd card, and even tried going back to the e2 rom that is as close to the ATT rom as I could find.
I did find the stock rom, but it does not come with the image file, just the ruu.exe I believe. I cannot flash roms via the USB cable either, so I am only able to change things like I said, via the microsd card.
Any help is greatly appreciated! Thanks!
And yes, I have searched, and have found many other people posting in other threads saying they have the same problem, and everyone just says to uncheck that one box, which I have done, so that is NOT the problem.
Also, I would just like to add that when I go into the windows directory and attempt to run activesync (repllog.exe) I get the following message.
(cannot communicate with the pc because of the fllowing remote networking error (Error 608)
I have seen others ask help for this question without an answer on xda-dev also.
Thanks again! If anyone has the solution here I think a lot of people will be very happy!
:-(
turn off your firewall then pug ur device in and see if that works... works for me... perhaps your firewall started blocking it for some reason... other than that good luck
I had similar things happen to me in the past. While the phone is connected, check Windows Update whether there is a new version of Sync Center. This has fixed the problem for me.
i appreciate the suggestions.
However,
I have the firewall disabled and it still does not connect.
I uninstalled and reinstalled the WMDC using the latest software directly from the website. There appears to be no updates for the program once it is installed.
Any other suggestions?
Have you tried multiple USB cables, multiple USB ports, or even multiple computers? I've had USB cables which aren't capable of data transfer, as well as USB ports on the computer go bad. You might also considering a hard reset, to ensure no software on the phone could be causing the problem. If it's truly the USB port on the device that's broken, then you're in bad shape if you want to return it to AT&T for repair. You may be able to flash the AT&T stock ROM, but you won't be able to restore the AT&T stock SPL, which they check when fixing the device, so you may very well have to fork over some money to get it fixed. Best of luck
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
freakygeek said:
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
Click to expand...
Click to collapse
Could be a faulty device...my phone connects to every computer, every time. take the phone to your provider and show them whats happening.
Also, i've had issues with the standard mini USB ( http://www.meditronik.com.pl/doc/mini/usb-kabel-mini=foto=canon.jpg ) not properly connecting/loosing connection.
Try a HTC usb it might work better: http://bestcellbuy.com/bargainsea/Pictures/HTC/OEM_Home_Charger_USB_Cable/OEM_HTC_Data_Cable_07.jpg
I've tried the HTC USB lead that shipped with my phone to no avail.
I think the device is faulty (surprise surprise). It charges from USB perfectly fine, every time.
I'll post back once I find out what Telstra say... it's obviously still under warranty but that isn't really the issue - It is just such a major PITA having to switch to a loan phone and deleting confidential business data etc from my phone before sending away for repair etc etc...
Thanks for the help though, it is appreciated.
Well, I've got my USB going again. Not sure exactly what I've done, but basically I pulled the battery out for a few minutes and replaced it, turned on and off the 'high speed' checkbox in USB Connection Settings, and it has come good.
****box phone.
Somehow mine started working again last night too. Same cable, same port and everything.
Really odd, but I'm not complaining at the moment!
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
InjecTioN said:
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
Click to expand...
Click to collapse
Verified - I cannot flash with USB.
Bright.Light said:
Verified - I cannot flash with USB.
Click to expand...
Click to collapse
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Same thing happened to me. No USB sync, no USB connection at all; it only charges. Thankfully I had a chance to flash to a custom ROM before this happened.
The only way I can sync my data is to use a bluetooth USB in my PC. Works quite well with my contacts, calendar, & email, but I have yet to try to transfer any large files.
The bluetooth USB I went with was ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle. It is VERY low profile, too, but I would have liked for it to come with an end cap like those USB flash drives, otherwise I have yet to find any complaints about it. The price was great and so much cheaper than spending an additional $70-$100 to get my USB port on my device fixed.
Here's my saga: No Syncing, No USB Connection
Best of luck!
Debbie
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
da9th_one said:
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
Click to expand...
Click to collapse
was the first thing I checked. thanks for your input though
InjecTioN said:
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Click to expand...
Click to collapse
I did not know one could flash to new ROM by use of the SD card?
Mine is de-HSPL, so now I can not select another ROM anymore. (Got the 6.1 default one again)
Bright.Light said:
I did not know one could flash to new ROM by use of the SD card?
Click to expand...
Click to collapse
I've never used the SD-Card method myself, but now will have to due to my USB port no longer working.
I've been syncing by using Bluetooth USB and just tried transferring files via Bluetooth and it worked like a charm! Smaller files were instantaneous and large files took longer (of course), but also worked fine.
I just tried copying over a RHODIMG.nbh file and that bugger worked (188MB)... Excellent!!!
I did buy a USB card reader to transfer files, just to be on the safe side, but I must say that this little Bluetooth USB that I picked up is working awesome.
Debbie
i exactly have the same problem.I guess i need to send it back
I searched... I unchecked the USB to PC "enable faster data synchronization" checkbox... I ran a repair/reinstall on my PC's ActiveSync software... Tried 2 different USB ports (but haven't tried a different cable yet, as I don't have another with me)... And reset my Tilt 2 a few times already, and my Tilt 2 refuses to connect or sync with my PC.
Worked fine here on Friday, but today I got nothing. The only thing that I noticed that was different over the weekend was that I got the Sleep of Death once and had to pull the battery.
Below is my current configuration. Anyone have anything else that I can try? If I can't get my syncing to work, my phone may end up being completely useless to me... That would make me very sad.
Thanks,
Debbie
Well, I started to respond and see you already had my suggestion; disable "Enable faster data sync", which for me does break ActiveSync.
So I'll go with this tact; if this is in fact broken for you for some reason, does USB work at all? How about using the phone as a drive? That said, are you sure you didn't check the default when plugging in the phone to be something other than ActiveSync?
Settings->Connections->USB to PC, last option is "Ask when I connect device to the PC"
If all else fails, personally I use Google for my calendar, contacts sorta with Google, and I load all apps via the browser, so I haven't used ActiveSync in about a year myself. So at least for me, if ActiveSync is broken entirely it's not a big loss. You could also try Bluetooth syncing if it's absolutely required.
khaytsus said:
Well, I started to respond and see you already had my suggestion; disable "Enable faster data sync", which for me does break ActiveSync.
So I'll go with this tact; if this is in fact broken for you for some reason, does USB work at all? How about using the phone as a drive? That said, are you sure you didn't check the default when plugging in the phone to be something other than ActiveSync?
Settings->Connections->USB to PC, last option is "Ask when I connect device to the PC"
Click to expand...
Click to collapse
USB doesn't work at all. Just tried the "Ask when I connect device to PC" and nothing happens. :::whimper:::
Could my port be damaged (it will charge via USB, however)?
EDIT: Just did a hard reset after exhausting all other ideas... Crossing all appendages that it was software interferring with the sync process... Pray with me, please.
EDIT... AGAIN: Nope, hard reset didn't do squat. I'm truly sad now and fear that I may need a USB port repair... Anyone have experience with this or can point me the direction of repair that won't cost me as much as a new Tilt 2? I'm truly gutted.
Debbie
The Little Light Bulb Over My Head Went On...
But there's no need to be afraid!
I'm thinking that there must be some USB Bluetooth thingy that I may be able to use to sync my precious Tilt 2 to my PC that is surely to be less expensive than getting my USB port replaced.
Have any of you had any experience with these and do they work just as well?
Many thanks!
Debbie
...Who will be trying another PC and other cables, but not having high hopes.
DebbieNY13 said:
I'm thinking that there must be some USB Bluetooth thingy that I may be able to use to sync my precious Tilt 2 to my PC that is surely to be less expensive than getting my USB port replaced.
Click to expand...
Click to collapse
Absolutely, you can get a small Bluetooth adapter for your desktop PC which will just plug into a free USB port and enable you to connect your PC to just about any BT-enabled device, your TP2 included
BT uses a very standardized set of protocols, so any adapter that says it supports "version 2.0 + EDR" should work just fine for you. Once you get the adapter installed on your PC, syncing your phone is just a matter of setting the new activesync connection, and after that it should be just as easy as ever....easier even, without the cable!
um, is that what you were asking? lol I'm 99% sure it was, but...
sirphunkee said:
Absolutely, you can get a small Bluetooth adapter for your desktop PC which will just plug into a free USB port and enable you to connect your PC to just about any BT-enabled device, your TP2 included
BT uses a very standardized set of protocols, so any adapter that says it supports "version 2.0 + EDR" should work just fine for you. Once you get the adapter installed on your PC, syncing your phone is just a matter of setting the new activesync connection, and after that it should be just as easy as ever....easier even, without the cable!
um, is that what you were asking? lol I'm 99% sure it was, but...
Click to expand...
Click to collapse
Yep, that's exactly what I meant, Chris! Getting the USB port fixed will undoubtedly happen at some point, but for now that Bluetooth USB adapter will fit the bill nicely.
I just connected my Tilt 2 to my PC with the original cable and I got nada... Syncing is definitely shot. Thank God it will still charge or it would be a total loss to me.
Looking at Newegg.com now for my bluetooth thingy... Any other reputable suppliers that I can check for one? I suspect that it was my Ebay car charger that fried my USB.
EDIT: Seems some of the better rated ones on Newegg indicate USB 2.1... Is this still OK?
Hey, I can't cook a ROM myself, but I'm a very technically minded beotch, ain't I? LOL!
Debbie
...Thankfully my Kaiser will sync up no problem! Whew!
DebbieNY13 said:
Yep, that's exactly what I meant, Chris! Getting the USB port fixed will undoubtedly happen at some point, but for now that Bluetooth USB adapter will fit the bill nicely.
I just connected my Tilt 2 to my PC with the original cable and I got nada... Syncing is definitely shot. Thank God it will still charge or it would be a total loss to me.
Looking at Newegg.com now for my bluetooth thingy... Any other reputable suppliers that I can check for one? I suspect that it was my Ebay car charger that fried my USB.
EDIT: Seems some of the better rated ones on Newegg indicate USB 2.1... Is this still OK?
Click to expand...
Click to collapse
Cool, I'm glad I was thinking along the same lines
Yes, any adapter that is BT 2.0 or above should work just fine, the 2.1 adapters are just a bit newer. I assume you're looking at the two zoom models on newegg? I think either one will work great, I just really can't tell what the exact difference is between the two.
It's a little confusing when looking at the BT adapters, they don't do a very good job of making clear the difference between USB 2.0 and BT 2.0. But...just make sure that the adapter is BT 2.0(or +), and it will work with whatever USB ports your PC has (older or recent)...they're all backwards compatible.
FYI, the TP2 also supports file transfer via BT (so you can move cabs etc back and forth even without using activesync, usually much faster than through activesync), and printing too!
DebbieNY13 said:
Hey, I can't cook a ROM myself, but I'm a very technically minded beotch, ain't I? LOL!
Click to expand...
Click to collapse
I didn't say that....but I'm not aruging it either
Went with this one ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle.
I might get a second for the home PC, if all works out well.
Shipped already, so I'll probably get it in a couple of days (they're pretty fast).
Wish me luck!
sirphunkee said:
Yes, any adapter that is BT 2.0 or above should work just fine, the 2.1 adapters are just a bit newer. I assume you're looking at the two zoom models on newegg? I think either one will work great, I just really can't tell what the exact difference is between the two.
It's a little confusing when looking at the BT adapters, they don't do a very good job of making clear the difference between USB 2.0 and BT 2.0. But...just make sure that the adapter is BT 2.0(or +), and it will work with whatever USB ports your PC has (older or recent)...they're all backwards compatible.
FYI, the TP2 also supports file transfer via BT (so you can move cabs etc back and forth even without using activesync, usually much faster than through activesync), and printing too!
Click to expand...
Click to collapse
DebbieNY13 said:
Went with this one ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle.
I might get a second for the home PC, if all works out well.
Shipped already, so I'll probably get it in a couple of days (they're pretty fast).
Wish me luck!
Click to expand...
Click to collapse
Sweet, I was secretly looking at the same one (well, it's price anyway!)...so, your impressions will be welcome once you've had a chance to try it out!
Sure, I'm happy to be the guinea pig!
sirphunkee said:
Sweet, I was secretly looking at the same one (well, it's price anyway!)...so, your impressions will be welcome once you've had a chance to try it out!
Click to expand...
Click to collapse
Bluetooth Sync Successful!
...Kind of.
I forgot that I did a hard reset to try to resolve my USB syncing problem (without success) and had to restore my PIM backup to get my info back in there. Now, I've got all those duplicate/blank records to delete again... DAMN!... I had ignored my own rule!!!!
Anyway, I'm glad that this new phone isn't a loss to me now. Kind of a bear to get set up only because I don't usually use any BT devices, so it was a bit of a learning curve for me. Now that I've got that all sorted, it should get easier as I get more familiar. Not as easy as docking it, of course, but at least it's effective!
Debbie
...Who will be deleting for the next couple of hours.
Did u try plugging your phone into a different computers USB to see if that worked?
DebbieNY13 said:
...Kind of.
I forgot that I did a hard reset to try to resolve my USB syncing problem (without success) and had to restore my PIM backup to get my info back in there. Now, I've got all those duplicate/blank records to delete again... DAMN!... I had ignored my own rule!!!!
Anyway, I'm glad that this new phone isn't a loss to me now. Kind of a bear to get set up only because I don't usually use any BT devices, so it was a bit of a learning curve for me. Now that I've got that all sorted, it should get easier as I get more familiar. Not as easy as docking it, of course, but at least it's effective!
Debbie
...Who will be deleting for the next couple of hours.
Click to expand...
Click to collapse
YAY!!!
DAMN!!
YAY!!
DAMN!!
YAY!!
Ok...that's 2 damn's and 3 yay's...so with a net gain of 1 yay, I think this is still a win! lol
Seriously though, I hope that other than the dup contacts this method will end up being relatively painless for you.
howdykeith said:
Did u try plugging your phone into a different computers USB to see if that worked?
Click to expand...
Click to collapse
Yeah, I did, including different cables. Syncing capabilities via USB are definitely fried.
My Kaiser synced up fine, however, so it's definitely my Tilt 2.
Syncing has been going well, once I got it all sorted out, so yes, Chris, all is well with the world again... Now, I can switch back to 'playing' with my new Rhodium!
Debbie
SKTools has some nice duplicate files software...just gotta be real careful with what you remove as it may be the same file name for a different program.
burtonsnow8 said:
SKTools has some nice duplicate files software...just gotta be real careful with what you remove as it may be the same file name for a different program.
Click to expand...
Click to collapse
I ended up just hard resetting the Rhodium and starting the sync process again. Believe it or not, that was easier. LOL!
Will look at SKTools... Thanks!
Debbie
Haha yea I know the feeling. At one point I duplicated 3 of each contact and appt.
I like Seven for syncing to e-mails, contacts and calendars because it is all push technology. When I update a contact in Outlook regardless of where I am it will automatically push that info to my phone, that way I do'nt have to worry about docking it (although i'm not sure if it does reverse sync, where if I have an appt on my phone shows up in outlook).
Hi Every One
I have exactly the same problem grrrrrr
I have win XP pro sp3, tilt2 with last HTC official upgrade
I made a search in XDA, Google it, htc forum nothing to do
Finally I do hard reset and is work …… for 2-3 hours
Then I think I find the problem bat I do not have the solution
Well, when you connect the tilt2 to you PC this stupid one consider the phone as modem and the tilt is configured to be used for internet sharing, even if you click on the phone that you want this connection as activesync,
So, once the phone is in modem or sharing mode, activesync cannot work properly and get access to synchronize, in other word you cannot do booth, and as the default connection in this situation is modem and internet sharing so bye bye activesync
I go to task manager and delete the modem, once you connect your usb, the modem appear under network card/widows mobile based device
A doesn’t know if this situation is a bug from HTC or uncle bill… I am trying to fix this from almost 2 days
I hope this help
Thank you
PS: please I am not to expert, so perhaps I am wrong correct me if it is the case
PS 2: Sorry for my English
Ive been on the other side... I did upgrade to 6.5 sense 2.5 rom and usb stopped... I tried everything, cables, computers, roms, hard resets, patchs, activesync repairs, botting ppc and pc, booting ppc plugged in pc, install - uninnstall activesync, deleted partnerships, etc, in one word - everything founded on the net. Nothing worked. No usb, no activesync, just "usb device not been recognized...". Finnally, I gave up. Contacted DebbieNY13 for bluetooth syncing instructions and bought bluetooth usb 2.0 edr 2.1 adapter. For no reason, I plugged a phone in a PC, and, as usual,my TP2 asked me for type of connection, I said activesync and... it started to sync! One time, two, ten, then I change connection to USB and my SD showed up as usb device! Unbelieveble! Thats happened yesterday and my phone still got usb whenever I want! I really dont know whats happened or what I did, it simply works. Only difference from times when sync was ordinary thing is, when i plugged a phone and decide which way of usb connection I want, little pop up shows up with text"RNDIS Serial USB connection Hide", or something like that, and quickly dissapeared. Thats my case, hope Ill find out whats going on and post it on forum.
Please do! Yours is not the first that I've heard behaving wonky like that.
Here's praying that mine someday starts working all on it's own, too!
Debbie
darkic said:
Ive been on the other side... I did upgrade to 6.5 sense 2.5 rom and usb stopped... I tried everything, cables, computers, roms, hard resets, patchs, activesync repairs, botting ppc and pc, booting ppc plugged in pc, install - uninnstall activesync, deleted partnerships, etc, in one word - everything founded on the net. Nothing worked. No usb, no activesync, just "usb device not been recognized...". Finnally, I gave up. Contacted DebbieNY13 for bluetooth syncing instructions and bought bluetooth usb 2.0 edr 2.1 adapter. For no reason, I plugged a phone in a PC, and, as usual,my TP2 asked me for type of connection, I said activesync and... it started to sync! One time, two, ten, then I change connection to USB and my SD showed up as usb device! Unbelieveble! Thats happened yesterday and my phone still got usb whenever I want! I really dont know whats happened or what I did, it simply works. Only difference from times when sync was ordinary thing is, when i plugged a phone and decide which way of usb connection I want, little pop up shows up with text"RNDIS Serial USB connection Hide", or something like that, and quickly dissapeared. Thats my case, hope Ill find out whats going on and post it on forum.
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I'm having trouble connecting to Zune. Got my HD7 a couple of weeks ago and it worked fine. Been waiting for GeoTrust to verify my identity so I can developer unlock the phone. Finally came through today.
But now whenever I plug the phone in Zune makes out like it's not connected. It doesn't even show up in device manager.
I've tried re-installing Zune, different USB ports different cables, different PC, hard resetting phone. 35 mins call to Microsoft support who ended up telling me to call T-Mobile... (don't think they would help too much with my O2 HTC HD7)
Anyone had similar problems?
I'm running Win7 x64 and latest version of Zune. It was connecting just the other day and I could run "Windows Phone Developer Registration" and it connected but complained registration was not yet complete (due to identity not being verified). Now it complains that phone is not connected.
Hope someone knows, it's been driving me crazy!
Starting to think it must be hardware. Just plugged phone into laptop that it has never been plugged into before. The phone played it's tune and started charging but not a peep out of the laptop. Same as the other two PC's nothing in Device Manager.
Think maybe the data part of the USB socket is broken, looks ok though...
Hi
did u connect your phone to any usb device?
i had similar problem, see my post, hope it helps.
Omnia7 Zune connection problem
regards
jwhitham said:
Starting to think it must be hardware. Just plugged phone into laptop that it has never been plugged into before. The phone played it's tune and started charging but not a peep out of the laptop. Same as the other two PC's nothing in Device Manager.
Think maybe the data part of the USB socket is broken, looks ok though...
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Click to collapse
Have you tried Wireless Sync?
Thanks for the replies.
As far as I could tell you needed to plug it in with a cable to setup wireless sync.
Took phone back to O2 shop yesterday and swapped it for a new one.
The new one works perfectly. Seems there really was a hardware issue.
Finally got a developer registered phone
hey there,
i was searching the web and the forum though couldnt find any issues for connecting the desire z via usb to ubuntu (10.04 for me). however, it doesnt work with my DZ. i bought an addition micro-usb-connector (htc) and the phone does only charge and not ask, what kind of connection i want.
once, i read (and experienced) that you have to connect the usb to the back usb-ports (not the front ones) to get it working - that was with my desktop pc. now, using my laptop, the connection (mounting the sd, tethering or whatever) wont work on neither of the laptop's usb-ports...
so maybe there are two questions/issues:
does anyone have similar issues or maybe no problem with connecting the phone to
1) a laptop?
2) ubuntu 10.04?
thanks for your anwsers!
This might be nothing to do with it, but I found that I couldn't use adb with my phone when I was using a third-party USB cable, even though it sync'd (HTC Sync) fine. This was using XP. When I went back to the original HTC cable, adb worked fine.
Hi there,
I have a laptop with Ubuntu 10.04 (lucid) and everything works fine here. If i connect my DZ with my laptop a menu appears on the DZ asking if i want to charge only, use as disk drive, HTC sync, USB tethering and internet passthrough. I havent tried HTC sync but the rest works fine. I can even synchronize my music with Rythmbox or Banshee. So what i'm saying is that it should work out of the box.
My DZ is stock European edition, no root or s-off yet.
I suggest you first look in the settings of your DZ and look for "Connect to PC". There you should see the settings for the default connection and a "ask me" option. (My default is charge only and "ask me" is turned on). If this doesn't work maybe you can test your device on another computer to see if the menu does appear when you connect your phone.
Thanks for your replies.
steviewevie said:
This might be nothing to do with it, but I found that I couldn't use adb with my phone when I was using a third-party USB cable, even though it sync'd (HTC Sync) fine. This was using XP. When I went back to the original HTC cable, adb worked fine.
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Click to collapse
I was trying to get adb working but ended up in getting an no-permission-error. Couldn't figure out the problem...
mordecai83 said:
Hi there,
I have a laptop with Ubuntu 10.04 (lucid) and everything works fine here. If i connect my DZ with my laptop a menu appears on the DZ asking if i want to charge only, use as disk drive, HTC sync, USB tethering and internet passthrough. I havent tried HTC sync but the rest works fine. I can even synchronize my music with Rythmbox or Banshee. So what i'm saying is that it should work out of the box.
My DZ is stock European edition, no root or s-off yet.
I suggest you first look in the settings of your DZ and look for "Connect to PC". There you should see the settings for the default connection and a "ask me" option. (My default is charge only and "ask me" is turned on). If this doesn't work maybe you can test your device on another computer to see if the menu does appear when you connect your phone.
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Click to collapse
My DZ is also European,standard stock Rom,nothing done (yet). I checked the settings you mentioned and it says "ask me".
Next thing that is really weird: I can enable the tethering option (but cannot use it), yet the connection bypass (or what it is called in English) is greyed out. Tomorrow, I'm going to try the usb cable from the box...
ok, i checked with the original usb cable, still i wont get a connection. as my laptop sits on a docking station, i also tried the back-ports (at the docking station) and un-docked it - no success. none of the three ports will grant me access to the phone.
furthermore, i booted into windows xp and it will show a removable device, but i cannot access it (says something like "enter a device").
it seems to me, that it has something to do with my laptop (lenovo t61) and its usb ports... i have no idea, what to do, so i'm happy about any advice or experience...
Try the guide on adb at http://forum.xda-developers.com/showthread.php?t=865685 , it tells you where to get the Windows drivers.
thanks for the hint, i tried to adb on linux (without success), but going for the windows try...
i'm wondering about, why the phone does not simply give access to the sd-card, like any other removable device. why do i need to install htc sync (including the drivers)? when plugging any removable dev for the first time, it normally just installs the drivers and you'll get access... where is the problem here?
abprie said:
i'm wondering about, why the phone does not simply give access to the sd-card, like any other removable device. why do i need to install htc sync (including the drivers)? when plugging any removable dev for the first time, it normally just installs the drivers and you'll get access... where is the problem here?
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I know what you mean, I would have thought it would "just work" if you connect the phone in "Disk Drive" mode, where the SD card is mounted on the PC.
You're not using a USB hub, right, you've tried connecting straight to your PC's USB ports ?
no, there is no usb-hub used. the connections i tried were always direct ones.
The next thing to do would be to try to connect your phone to another computer. Because it could also be a problem with your phone rather than your usb ports.
mordecai83 said:
The next thing to do would be to try to connect your phone to another computer. Because it could also be a problem with your phone rather than your usb ports.
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well, the phone connects perfectly to my desktop-pc...
It's a long shot, but I did some Googling on "Lenovo T61 usb problem" and saw one report from a guy whose USB didn't work on his T61 with Ubuntu until he upgraded the BIOS
Steviewevie,you are doing my work,you know
Well thanks for the info,do you happen to have a link?
Edit:thinking about that... updating the BIOS??
abprie said:
Steviewevie,you are doing my work,you know
Well thanks for the info,do you happen to have a link?
Edit:thinking about that... updating the BIOS??
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I only had a quick look, so a more extensive look may well turn up some useful info. The thread I stumbled across was at http://ubuntuforums.org/showthread.php?t=673501
Ok,i took a look at the link (thanks!), but that deals with ubuntu 7.04. To me, it doesn't seem to be the issue that usb ports are not working, as other usb sticks and my touch pro 2 were recognized without any problems.
Imho,it is like when I connect to the front ports of my desktop, when the connection doesn't work either, so I'll have to live with it. Thanks for your support anyway (I'm still open for new approaches)
BTW: it really bugs me that I can't just plug that device and use it as a mass storage like any other...
i have absolutely no idea why, but now it works... today, when i was charging the phone via usb (the thing, that was working from the beginning), my DZ rebooted spontaneously and afterwards it just showed the missed connection options...
no i just need to figure out how to use the internet-forwarding (dont know the correct translation - what i want is to use the internet from my pc on the phone) ... any clues?