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yea i can't believe it happened... my question is i have flashed a cooked ROM before and all and now i am running spb mobile shell with a custom theme from mobilecustoms.... i do have a warranty on my phone... do you think i can get away with replacing my phone?? i notice that my sleep/wake button does not work and the vibration feeling is very low... so do i need to flash to a the stock ROM? can i leave it the way it is and bring it to them? does insurance even cover water damage??? any help is MUCH APPRECIATED. thanks!
Take the battery out. Put the battery and the phone in a bag of rice for 2 days. After that the phone should work fine. My wife did this with her Blackberry and it worked fine after a couple days.
Typically insurance doesn't cover "water" damage as they can tell you did it. On the battery and on the inside of the phone there are 2 stickers than turn red when they get wet. So once you take it in and ask, they will crack open the phone. Never hurts to ask though.
drhuggybear said:
Take the battery out. Put the battery and the phone in a bag of rice for 2 days. After that the phone should work fine. My wife did this with her Blackberry and it worked fine after a couple days.
Typically insurance doesn't cover "water" damage as they can tell you did it. On the battery and on the inside of the phone there are 2 stickers than turn red when they get wet. So once you take it in and ask, they will crack open the phone. Never hurts to ask though.
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Click to collapse
really rice? lol. ahhh i dont have any rice at the moment lol. ive been meaning to buy some as well... anyways yea the stickers i noticed that.... but if i were to bring it in and they saw how my phone was modded but using spb mobile shell, does that void the warranty?
toawkanavngthded said:
yea i can't believe it happened... my question is i have flashed a cooked ROM before and all and now i am running spb mobile shell with a custom theme from mobilecustoms.... i do have a warranty on my phone... do you think i can get away with replacing my phone?? i notice that my sleep/wake button does not work and the vibration feeling is very low... so do i need to flash to a the stock ROM? can i leave it the way it is and bring it to them? does insurance even cover water damage??? any help is MUCH APPRECIATED. thanks!
Click to expand...
Click to collapse
Shame to hear about your Rhodium
Covering it with rice is a common practice to absorb the humidity
I don´t remember where but I´m sure in general section I read a thread regarding solving water probs.
Hope you can save it
And don´t forget to vote!
Are you sure insurance doesnt cover water damage? I thought warranty didnt, but insurance covers from what I know any incidents. U might want to double check that. And as for SPB Mobile shell no they wont care about that.
And if the rice idea doesnt work, then take the phone and put it under direct sunlight for 4 hours with the screen facing down and no battery or battery cover. If you are in winter where you live, then do not put it outside, but keep in a warm room with direct sunlight shining thru for about 4 hours. My Ex's daugther did the same with her pantec and the rice didnt work, but my idea did
orb3000 said:
Shame to hear about your Rhodium
Covering it with rice is a common practice to absorb the humidity
I don´t remember where but I´m sure in general section I read a thread regarding solving water probs.
Hope you can save it
And don´t forget to vote!
Click to expand...
Click to collapse
thanks! the sleep/wake button comes and goes... other than that it seems like its still working good.... . ill see what happens though... i wanna see if my insurances covers it....
AngelDeath said:
Are you sure insurance doesnt cover water damage? I thought warranty didnt, but insurance covers from what I know any incidents. U might want to double check that. And as for SPB Mobile shell no they wont care about that.
And if the rice idea doesnt work, then take the phone and put it under direct sunlight for 4 hours with the screen facing down and no battery or battery cover. If you are in winter where you live, then do not put it outside, but keep in a warm room with direct sunlight shining thru for about 4 hours. My Ex's daugther did the same with her pantec and the rice didnt work, but my idea did
Click to expand...
Click to collapse
u made a good point... now that i think about it i think ur right about the warranty and insurance. even if i have a modded theme from spb mobile shell? if so that would be great! but i hard spl my phone from before... is there a way of them finding out? do i need to do the whole rice thing or place phone in direct sunlight??? that sounds a good idea . should i call a rep or just go to the at&t store?
Sunlight + Rice.
I dropped my old phone into water (completely immersed), but was workign after 2 days of drying.
As for the hacked shell, unless you modified you ROM (HardSPL?) you're OK.
Warranty does not cover water damage, but insurance should.
Rice seriously? LoL
Thats just a silly old myth.
As somebody who has opened up many phones before, I know for a fact that it's just a silly myth people believe in.
Think about it, is the rice going to magically suck the water out of the phone through the tightly sealed housing.
Rice is not going to do anything.
What you need to do is order is some torx screws off ebay and read a disassembly tutorial so that you can dry out your phone the proper way.
http://forum.smartphonejunkie.com/f498/touch-pro-2-basic-disassembly-pictures-56k-warning-192003/
I went snorkeling with my Touch Pro
When I took it back to the service, first thing they looked at is the stickers and told me its water damaged and that warranty is now gone. Firstly, I gave it lots of sunlight, then got a new battery, then opened the whole thing up. Yep, it took me a while but it was cool to have a look inside. What I found is that water did not really hurt it, but salt did. Using a cotton bud and pure alcohol I cleaned up all contact and solder points on PCB.
It works finenow, except the screen has visible marks, almost like dead pixels, where salt ate it away.
Rice seriously? LoL
Thats just a silly old myth.
As somebody who has opened up many phones before, I know for a fact that it's just a silly myth people believe in.
Click to expand...
Click to collapse
Have you ever tried it? If you haven't then how can you be so condesending about it?
As someone who has done this and seen it work ... I believe in it. The phone was not opened. Was not put in direct sunlight but kept in a drawer in a ziploc baggie full of rice. 2 days later it powered on and ran for almost a year before we upgraded my wife to another device. I would bet that if I pulled it out of the drawer and charged the battery it would probably still work but who wants to use a blackberry
As with anything, your milage may vary but it worked fine for me.
kmx said:
Rice seriously? LoL
Thats just a silly old myth.
As somebody who has opened up many phones before, I know for a fact that it's just a silly myth people believe in.
Think about it, is the rice going to magically suck the water out of the phone through the tightly sealed housing.
Rice is not going to do anything.
What you need to do is order is some torx screws off ebay and read a disassembly tutorial so that you can dry out your phone the proper way.
http://forum.smartphonejunkie.com/f498/touch-pro-2-basic-disassembly-pictures-56k-warning-192003/
Click to expand...
Click to collapse
If the housing was really tightly sealed it wouldn't get enough water into it to break the thing. The rice trick won't work if it was anything othan than plain water, but it generally works well for water spills.
kmx said:
Rice seriously? LoL
Thats just a silly old myth.
As somebody who has opened up many phones before, I know for a fact that it's just a silly myth people believe in.
Think about it, is the rice going to magically suck the water out of the phone through the tightly sealed housing.
Rice is not going to do anything.
What you need to do is order is some torx screws off ebay and read a disassembly tutorial so that you can dry out your phone the proper way.
http://forum.smartphonejunkie.com/f498/touch-pro-2-basic-disassembly-pictures-56k-warning-192003/
Click to expand...
Click to collapse
Yes, make sure you add spices, and brown rice for extra flavor.. Seriously, get a clue. It's a dessicant. See http://en.wikipedia.org/wiki/Desiccant
The rice also helps speed up evapouration since it can absorb moisture in the air surrounding the device and it's readily available. You can use absorbing gel used by people like photographers instead if you want, but you can't cook and serve it with your meal afterwards (just kidding).
In fact, you don't need to use rice or any other material at all - take out the batt and leave it to air dry opened, but this can take over a week or two, even longer if the humidity is high.
PS. I read elsewhere an alternative to rice is to submerge it in alcohol, let the alcohol absorb the water then take it out and let the alcohol evapourate....
I also have to admit that it worked for me. The most important thing about water is to try and vacuum it up out of the phone. Hot air just forces it into places it may not have been. I then put it in a jar with rice for about a week. When all was said and done it worked fine. I may have worked anyways but I figured I had nothing to lose.
toawkanavngthded said:
thanks! the sleep/wake button comes and goes... other than that it seems like its still working good.... . ill see what happens though... i wanna see if my insurances covers it....
u made a good point... now that i think about it i think ur right about the warranty and insurance. even if i have a modded theme from spb mobile shell? if so that would be great! but i hard spl my phone from before... is there a way of them finding out? do i need to do the whole rice thing or place phone in direct sunlight??? that sounds a good idea . should i call a rep or just go to the at&t store?
Click to expand...
Click to collapse
I dont know about the hard spl, the SBP mobile shell is not tinkering with it, custom roms, or hard spl might, insurance I dont know, but if anything I would get a stock rom for your carrier, and if you do a search there is a spl reversal which can lock your phone back. And you dont put it under direct sunlight in the rice bag. If rice didnt work, then you put it under direct sunlight screen down in the open air.
As for person who said "mythical" rice. I beg to differ, as someone said it does absorb moisture that is in the air. Rice is not solid, its a grain which any science nut would know is poreous, which just like carbon can adsorb and absorb moisture in the air, hence putting a wet phone in a ziplock bag would indeed remove water and water vapors due to evaporation.
But also take something else into account, the rice idea only works for a certain amount of time, to the person who said they left it in the rice for a week, sorry the rice didnt get rid of the water, normal sequence of water drying did, you could have taken that same phone and left it on your kitchen counter that long and it would have worked just the same.
And as a side note. Salt works too, its just too fine to put a phone into it. And I never thought of the alcohol trick, maybe I'll try that with a phone I could careless about, til then not a chance.
Lastly, anyone who buys bagels by the dozen, if they give you a bakers dozen, get a salt bagel and leave it in the bag with the bagels, helps keep the rest of the bagels fresh
We now return you to our regularly scheduled program, already in progress LOL!
Don't cook the rice first!
thank you all for ur responses. the night i dropped my phone i just took out the battery and just wiped everything as dry as i can. i had to charge my phone that night and so i did it anyways... the next morning it charged fine and everything was working fine... that night my sleep/wake button started functioning correctly. the only problem i have is that my vibration isnt as strong but its ok. so i guess i got lucky? i have insurance so if anything starts acting up ill try my best to switch it.
If you have insurance (you pay monthly) then it is covered, but there is a $125 deductible I believe. If you do not have insurance and are referring to the 1-year warranty then no, water damage is not covered.
petard said:
If you have insurance (you pay monthly) then it is covered, but there is a $125 deductible I believe. If you do not have insurance and are referring to the 1-year warranty then no, water damage is not covered.
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Click to collapse
My insurance paper says that the insurance co pay is 50 bucks. That being said, if you can go without your phone for a few days, pay the deductible and tell em that you LOST your phone. Asurion does cover the phone if it is lost.
PS. The rice does actually work. I didn't believe it myself, But I had to do that once on my Touch Pro 1 and two days later the phone was completely dry, and worked like a charm.
jmy72 said:
My insurance paper says that the insurance co pay is 50 bucks. That being said, if you can go without your phone for a few days, pay the deductible and tell em that you LOST your phone. Asurion does cover the phone if it is lost.
PS. The rice does actually work. I didn't believe it myself, But I had to do that once on my Touch Pro 1 and two days later the phone was completely dry, and worked like a charm.
Click to expand...
Click to collapse
lost phones are an $80 co-pay through asurion, not sure how the other insurance companies are.
*edit*
I've had an experience dropping my Treo 700wx in water. The screen was shot for a couple days (and you could see the receding water). After about 4 days it was working fine with just about everything but I still replaced the phone and the replacement refurbished phone was worse than the original. Basically water damage isn't too bad, just let it dry and don't use it for a couple days. It will shorten its lifespan, but it will still work. At the very least its better than getting a refurbished phone, because in my experience those seem to have more problems.
I dunked my phone in water but rescued it quickly and dried it out. The phone mostly works except for two dead spots where the W and S keys are in portrait mode. (When I press each of these keys, they register either or both of the letters next to them on the keyboard.) I have the same problem whether using the stock or swype keyboard.
I will dry the phone out more, between uses to see if ridding the phone of any excess moisture helps.
Any ideas on the problem and solution?
I don't have TEP. Given that the phone is rooted and probably has wet damage indications, would Sprint repair the screen or digitizer if I paid the $35? The phone is five weeks old.
If not, would self-repair with a digitizer bought off the internet likely fix the problem? Or is the problem likely to be elsewhere upstream of the digitizer?
TIA
dynamicpda said:
I don't have TEP. Given that the phone is rooted and probably has wet damage indications, would Sprint repair the screen or digitizer if I paid the $35? The phone is five weeks old.
Click to expand...
Click to collapse
No, they won't. Once it hits liquid, the store won't touch it at all.
entropism said:
No, they won't. Once it hits liquid, the store won't touch it at all.
Click to expand...
Click to collapse
Thanks for the reply. I dried it a few hours more with the dessicant and the problem seems to have fixed itself. We'll see if it stays fixed.
dynamicpda said:
Thanks for the reply. I dried it a few hours more with the dessicant and the problem seems to have fixed itself. We'll see if it stays fixed.
Click to expand...
Click to collapse
Yeah, these screens don't do too well with the least bit of water/moisture on them. As long as you dried it thoroughly you should be in the clear. Glad to hear it worked out
Taking a shower and streaming pandora not a good idea then?
Out of curiosity, where is the moisture indicator sticker on the Evo?
SolsticeZero said:
Out of curiosity, where is the moisture indicator sticker on the Evo?
Click to expand...
Click to collapse
There is a few of them that I know of. One is on the battery, another on the back under the battery cover and a third buried somewhere in the phone.
dynamicpda said:
Thanks for the reply. I dried it a few hours more with the dessicant and the problem seems to have fixed itself. We'll see if it stays fixed.
Click to expand...
Click to collapse
Usually, and I mean usually, these things are dried for a couple of days. With batteries pulled.
Get access to a real desiccator with something like Drierite, have them suck all the all air out with a water aspirator, and leave it in for a few hours.
That ought to do it.
I went Jet Skiing with my EVO a while back, and got it completely soaked. The phone went completely dead, so I took out the battery and let it dry. After drying in the sun for a while, I turned it on, and it was able to boot, but my entire screen was a different color with blotches of water marks. I tried drying it out in the sun some more, putting it in rice, you name it. Nothing worked, but it ended up fixing itself after a few days. The water marks just slowly went away, now it is completely back to normal. I hope its the same case with yours. My EVO has the OLED screen, not the Super LCD.
Has nobody here learned the "bag of rice" trick? Put a handful or two of dry rice into a ziplock bag. Take your battery out of your phone, leave the cover off and put all of it in the bag of rice. Leave it for 24 hours. It's worked for everyone I know almost every time.
Now, jetskiing with your phone might be a bit much, but it'll fix a phone dropped in a toilet and rescued fairly quickly.
The dead zone problem came back and now I have discovered it is a whole strip running up and down the length of the screen pass through the W and S keys in portrait mode; if I use the phone in landscape mode with the keyboard on that side, the whole lower strip of keys do not work. (The temp solution is the type in landscape on the other side.)
I drove to the market the moment it happened and got instant rice to dry it out in. Later I got Damp-Rid from Home Depot.
I haven't seen a real dessicator since chem lab back in college. I do have a food saver vacuum sealer.... if i could find the missing hose part I lost!
One other problem with the display is it being washed out and streaky (vertically) sometimes upon boot. This started happening BEFORE the dunk; I'm still seeing it from time to time. Rebooting once or twice usually fixes it.
Man I hope your phone recovers! Stories like this make me sad.
Sent from my Full Android using XDA App
nabbed said:
Usually, and I mean usually, these things are dried for a couple of days. With batteries pulled.
Get access to a real desiccator with something like Drierite, have them suck all the all air out with a water aspirator, and leave it in for a few hours.
That ought to do it.
Click to expand...
Click to collapse
nabbed, that's brilliant. i've been using Damp-Rid, your aspirator idea led me to use the Food Saver system to speed the drying proces. I stuck the phone and damp rid dessicant in a FS food container and sucked all the air out. I'll leave it overnight and see what happens.
LearnIIBurn said:
Man I hope your phone recovers! Stories like this make me sad.
Sent from my Full Android using XDA App
Click to expand...
Click to collapse
I use to laugh at phone who dunked their phone until it happened to me, I understood. We love our phones too much; it's a constant part of our lives.
Boundaries must be drawn!
xHausx said:
There is a few of them that I know of. One is on the battery, another on the back under the battery cover and a third buried somewhere in the phone.
Click to expand...
Click to collapse
I lost the official red battery. Been using replacements. And I didn't pay attention to the moisture indicators before the accident, so I don't know any color changes. I just see several red stickers on the red plastic inside the phone. The only obvious water indicator is a slightly opaque plastic chamber that seems to have a rubber gasket around it. It's located to the right of the camera. When the phone was wet you could see water sloshing inside. Now that the phone is largely dry, you can see a few small droplets. It doesn't seem to have another purpose other than to hold water.
That small chamber your talking about is the speaker. If you play music and put your finger over it, you'll lose almost all sound.
Sent from my PC36100 using XDA App
Why dont you have insurance? You a retail $450 phone rooted and no insurance.
entropism said:
No, they won't. Once it hits liquid, the store won't touch it at all.
Click to expand...
Click to collapse
That is only if you don't have TES.
Also, to buy a new screen it costs $100, even if you have TES or not. Sucks major balls.
letshaveDEX said:
That is only if you don't have TES.
Also, to buy a new screen it costs $100, even if you have TES or not. Sucks major balls.
Click to expand...
Click to collapse
I think you mean TEP, and no it is not $100 for a replacement screen. For a non liquid damaged phone it is Free with any ESRP or TEP on the account.
IF, any customer has not been paying the $4 for ESRP or the $7 for TEP the repair fee is $35 for screen repair with the option to add TEP after repair...but again...not for liquid damage. Liquid damage is something we do not repair around or for, we consider the phone Damaged Beyond repair and set you up with the # and website for Asurion insurance for the replacement.
The plans changed around 4 months back.
letshaveDEX said:
That is only if you don't have TES.
Also, to buy a new screen it costs $100, even if you have TES or not. Sucks major balls.
Click to expand...
Click to collapse
OK, let me clarify: Like I said before, if you have TEP or not, the STORE will not touch a liquid damaged phone. You can order a replacement phone through Asurion for $100 if you do have TEP, you're ****ed if you don't.
Hello,
I purchased my Samsung Galaxy S 4 directly of the T-Mobile web site within a week after it came out this year. I have since rooted it and put a custom rom on it. Now I use it on Red Pocket Mobile.
Today I was carrying a water bottle that had a little hole in the bottom so it was dripping water on my phone which was in my pocket. I realized the water was leaking and pulled the phone out and of course it was wet. I went to turn the screen on and I saw the screen fizzle out.
I am wondering if the screen is fried. It appears to start up. I can hear the usually noise as if it was starting up after putting in a battery and when I push the power key the lights below light up indicating a reaction. However the display never turns on.
I suspect this phone is still under warranty? Will T-Mobile replace it even if I do not have current service with them?
Do I have to send it in or just take it to a store and get a replacement? Does someone have the link to a forum that explains how to return it to stock and unroot?
Any suggestions? I need this phone! ASAP
Here's how to unroot:
http://www.androidrootz.com/2013/06/how-to-unroot-unbrick-galaxy-s4.html?m=1
Sent from my SGH-M919 using xda app-developers app
buyslake said:
Hello,
I purchased my Samsung Galaxy S 4 directly of the T-Mobile web site within a week after it came out this year. I have since rooted it and put a custom rom on it. Now I use it on Red Pocket Mobile.
Today I was carrying a water bottle that had a little hole in the bottom so it was dripping water on my phone which was in my pocket. I realized the water was leaking and pulled the phone out and of course it was wet. I went to turn the screen on and I saw the screen fizzle out.
I am wondering if the screen is fried. It appears to start up. I can hear the usually noise as if it was starting up after putting in a battery and when I push the power key the lights below light up indicating a reaction. However the display never turns on.
I suspect this phone is still under warranty? Will T-Mobile replace it even if I do not have current service with them?
Do I have to send it in or just take it to a store and get a replacement? Does someone have the link to a forum that explains how to return it to stock and unroot?
Any suggestions? I need this phone! ASAP
Click to expand...
Click to collapse
For future refference the last thing you do after getitng a phone wet is try to test it. Always pullt eh battery IMMEDIATELY and put it in a bowl of rice for 24-48 hours. The rice will absorb the moisture to help dry it.
By turning it own you fried the circuits that were wet beyond repair.
You can still put it in the rice bowl for a day and see if maybe by some miricle it's not really fried though. Also try sitting teh rice bowl near a fan or a vent. Anythign to keep it extra dry.
They will check the "water damage indicator" if there's any sign of water damage it will not be warranty.
If you have insurance that's a different story.
baseballfanz said:
They will check the "water damage indicator" if there's any sign of water damage it will not be warranty.
If you have insurance that's them a different story.
Click to expand...
Click to collapse
If your no longer a tmobile customer as you mentiomed you were not. I don't believe they will replace the device. Sorry but you likely HAVE to be a customer to get them to help you...if your no longer a customer I do believe your on your own. Sorry..
realsis said:
If your no longer a tmobile customer as you mentiomed you were not. I don't believe they will replace the device. Sorry but you likely HAVE to be a customer to get them to help you...if your no longer a customer I do believe your on your own. Sorry..
Click to expand...
Click to collapse
I missed the part where he's not on T-mobile. Still if it's water damage warranty is void.
Well you c an go through samsung for warranty issues right? Or does it have to be the carrier? Also I would let it sit in rice for a few days. You want to make sure its completely dry before trying to turn it on. If you're up to it take the phone apart and use a hair dryer.
sent from my jelly bean infused note 10.1
I wouldn't use a hair dryer as you can ruin delicate parts with the heat. I would try the rice again. First thing that's checked under any warranted situation is the sensors for water damage. If they are pink then usually your out of luck so sorry. However you might check with your local cell phone repair service and they might be able to help get it running again. Its worth a shot. Best wishes.
Mr. bird said:
Well you c an go through samsung for warranty issues right? Or does it have to be the carrier? Also I would let it sit in rice for a few days. You want to make sure its completely dry before trying to turn it on. If you're up to it take the phone apart and use a hair dryer.
sent from my jelly bean infused note 10.1
Click to expand...
Click to collapse
One could go through Samsung but with water damage it doesn't matter if it's Samsung or T-mobile. I highly doubt anyone would warranty water damage.
Haven't had to warranty a Samsung yet (knocking on wood) but with a few other companies, they all go through the same process before RMA. One of the very 1st question ask is for you to check the water damage indicator. With Apple when you go to the Smart Bar or whatever it's call, the first thing they check is for water damage before they even proceed. BTW, where is the water damage indicator on our GS4?
Your phone is likely under warranty with Samsung but since it has water damage I believe Samsung would consider it physical damage therefore not covered by warranty. Also since you don't have service with TMo they will basically tell you to piss off.
The phone might have value as a parts phone on eBay.
Be warned though. No matter how well you describe it as broken and for parts only if an idiot who doesn't read buys it and complains it doesn't work eBay will take your money back and refund it to the seller.
Sent from your phone. You should be careful where you leave that thing.
I think your Sol bro. I had water damage to my s4 w/o T-Mobile insurance and I'm a customer. They said the only option was to buy another one at full price. I was only lucky I had a third party insurance that covered it.
Sent from my SGH-M919 using xda app-developers app
hey guys. I've got this phone for a month now but still haven't checked the waterproofness. Did you try it the first day you got it? should I be super careful with this? I'm scared. I even though it's advertised as waterproof..
Yeap, I've tried it underwater. The screen responsiveness changes, else everything works, including the camera.
not worth the risk, there are enough reports about water damage
I'm tried to test the limits of the phone (i know it could be ridiculous). So I've swum for more than an hour and the phone was under more or less 1,5 m (limit recommended by Sony). It has survived for a moment...Once out i dried it. It has worked for some hours until the battery comes empty. No way to charge it anyway, a component of my battery was dead...I've send it to repair center claiming I had only let it fall in water and they replaced it by a new one
moral of the history don't try to put it in the water just for fun
I have used mine on water several times for several hours, and it's still working fine.
In fact I have tried it the very first day, this way if it's waterproofing was flawed, I would have returned it under warranty.
Now that my phone is more than a year old, i am obviously less keen to put it under water.
I've made lots videos underwater. Dunk phone in beer, whiskey. Dropped it in river. It even got some salty water after i remembered it beeing forbidden.
The phone is waterproof. If not warranty replaces for free. If you got by third party then they often try to make some bs excuse not to deal with it.
The golden rule: if you use miniusb to charge you wear out the rubber flap and it will not be waterproof, if you use dock you won't have this problem.
New Folder said:
I've made lots videos underwater. Dunk phone in beer, whiskey. Dropped it in river. It even got some salty water after i remembered it beeing forbidden.
The phone is waterproof. If not warranty replaces for free. If you got by third party then they often try to make some bs excuse not to deal with it.
The golden rule: if you use miniusb to charge you wear out the rubber flap and it will not be waterproof, if you use dock you won't have this problem.
Click to expand...
Click to collapse
Not at all: Sony even explicitly states that water damage is not their problem. If you trick them, or if you're nice, they might help you out, but they're under no obligation to.
dazzerfong said:
Not at all: Sony even explicitly states that water damage is not their problem. If you trick them, or if you're nice, they might help you out, but they're under no obligation to.
Click to expand...
Click to collapse
Where i bought it from they said water damage is under warranty.
Why would they advertise the phone in water or spilling water on it if the warranty won't cover it? The salesperson dunk the phone in water to show it was fully waterproof and without leaks before selling it to me.
New Folder said:
Where i bought it from they said water damage is under warranty.
Why would they advertise the phone in water or spilling water on it if the warranty won't cover it? The salesperson dunk the phone in water to show it was fully waterproof and without leaks before selling it to me.
Click to expand...
Click to collapse
That's a salesman tactic, but there's no guarantee. If you don't believe me, feel free to and go ahead and go nuts with your phone.
BTW, who told you it's under warranty? The sales staff? I personally asked a technical support person this question (in lieu of some other problems I had) this, and they said no, it's not covered under warranty.
You should be very careful if you try it underwater.. On my first time, the micro usb cover opened up and the phone was damaged, with no warranty by anyone ?
I had to open it up and dry it with hair dryer for an hour.. (and since then it's still non-waterproof)
Conclusion - be careful ?
Sent from my D5503
My phone got damaged by water in the third time that I put it under water. Seems like due overheating (I was playing, charging and wearing a bumper case at the same time) the back and the back frame unglued in the Sim tray area. I remembered how the screen started to flick and how the water comes out from Sim tray ?. I used a hair dryer and at this moment the phone is working fine?. I replaced the back frame (also, it solves the gaps in the middle where are the magnetic charging and the Lock/Volume buttons). By now, I am waiting the rear cover, it should arrive in 15days. But after that bad experience I won't put the phone in water anymore.
Btw, does anybody knows if there's a difference between fresh water and seawater/ pool water?
I've been told from Sony that the warranty is only on fresh water damage..
Sent from my D5503
Salt water leaves salty residue on the phone and is also more corrosive than fresh water. So, Sony won't cover damage in salt water.
Sent from my D5503 using XDA Free mobile app
Submerged my z1c in a glass of water upon getting it just to check if it's waterproof. A week later, i used it at the beach and it got submerged pretty often in saltwater that day but no water damage. Occasionally i wash my phone with soap under running water maybe every 2-4 weeks(I'm a germaphobe...) My friends also like to take my phone and submerge it in water randomly for fun. I guess it's also because of me that a number of them ended up buying the z2 and later z3 :laugh:
dazzerfong said:
That's a salesman tactic, but there's no guarantee. If you don't believe me, feel free to and go ahead and go nuts with your phone.
BTW, who told you it's under warranty? The sales staff? I personally asked a technical support person this question (in lieu of some other problems I had) this, and they said no, it's not covered under warranty.
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We have local Sony technics who said that. They work couple blocks away from my house and i actually did pay a visit there.
New Folder said:
We have local Sony technics who said that. They work couple blocks away from my house and i actually did pay a visit there.
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Same here.. They said that I'll have warranty only on damage from fresh water, not seawater etc.
Sent from my D5503
ok thank you all for replies and sorry for being so inactive.
I'm not going to dump it in the water on purpose I think. Even if it's sold as waterproof I'm scared. it was too expensive and it's too amazing phone to just kill it for no reason.
also yes I'm going to buy a dock asap.
thank you again guys!
nas93 said:
Submerged my z1c in a glass of water upon getting it just to check if it's waterproof. A week later, i used it at the beach and it got submerged pretty often in saltwater that day but no water damage. Occasionally i wash my phone with soap under running water maybe every 2-4 weeks(I'm a germaphobe...) My friends also like to take my phone and submerge it in water randomly for fun. I guess it's also because of me that a number of them ended up buying the z2 and later z3 [emoji23]
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I wipe my phone every day with a wet towel [emoji14]
but mostly to erase fingerprints etc.
mag cable instead of dock
Ephixi4 said:
ok thank you all for replies and sorry for being so inactive.
I'm not going to dump it in the water on purpose I think. Even if it's sold as waterproof I'm scared. it was too expensive and it's too amazing phone to just kill it for no reason.
also yes I'm going to buy a dock asap.
thank you again guys!
Click to expand...
Click to collapse
About the dock.... It might be cheaper to just buy the mag cable if you want to use your phone while it's charging and save some money. Amazon has a few brands selling these types of cables or adapters when i last bought mine. Or you can check with the stores where you live.
http://www.amazon.com/Magnector-Improved-Performance-Magnetic-Charging/dp/B00Q3GK3YI/
nas93 said:
About the dock.... It might be cheaper to just buy the mag cable if you want to use your phone while it's charging and save some money. Amazon has a few brands selling these types of cables or adapters when i last bought mine. Or you can check with the stores where you live.
http://www.amazon.com/Magnector-Improved-Performance-Magnetic-Charging/dp/B00Q3GK3YI/
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actually I meant just the cable but thank you!
Sent from my D5503
My son dropped his Oneplus 3 in water, took it out immediately and dried it. Phone was working well for few hours, then it had some screen rotation issue and when he tried to reboot it, it went black. When he got home, he dried it and then put it in Rice for four days. No luck.
Now when I charge the phone, it gets warm, so power is going in but the screen is black. I tried the Volume up and power button simultaneously, but to no avail. The screen remains totally black.
Not sure if I have to take to the repair guy at the mall to replace some parts or should I trying something else before doing that.
Please advise and provide guidance.:crying:
Thanks in advance.
Ric.
Its probably dead.
I mean, you can try the Mega Unbrick Guide but thats definetly not the case we have here.
Get it repaired as fast as possible over One Plus Support.
Shouldn't have used the phone and put into rice straight away. Probably the display connector accumulated rust and maybe service centre can fix it easily, MAYBE... In most cases some part of motherboard may be shorted, which would cost a lot to fix
Don't know if I can use unbrick guide... PC doesn't recognize the device!!
AcidNoteZ said:
Its probably dead.
I mean, you can try the Mega Unbrick Guide but thats definetly not the case we have here.
Get it repaired as fast as possible over One Plus Support.
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Don't know if I can use unbrick guide... PC doesn't recognize the device!!
True...informed him of the process in case of next time...
anandbibek said:
Shouldn't have used the phone and put into rice straight away. Probably the display connector accumulated rust and maybe service centre can fix it easily, MAYBE... In most cases some part of motherboard may be shorted, which would cost a lot to fix
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True...informed my son of the process in case this happens again.
Contacted Oneplus support, they mentioned that it may cost around $175 for the repair but they have to look at it first. I may be better off getting a new device.
rsheldon said:
True...informed my son of the process in case this happens again.
Contacted Oneplus support, they mentioned that it may cost around $175 for the repair but they have to look at it first. I may be better off getting a new device.
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Wouldn't call it a bad price.. I mean for he S7 you already pay 400 bucks because you dropped your Phone once, try to open it up and see if the contact points are messed up, JerryRigEverything has a nice video.
Thanks Puddi_Puddin..viewed the video
Thanks Puddi_Puddin,
I took a look at the taking apart video on youtube. I was able to remove the screws with the appropriate screwdriver but to remove the screen, I think I may have to buy the JerryRigEverything Metal Pry Tool from Amazon. Any other alternatives?
I assume the water damage indicator would have changed color. What should I look out with regards to contact points? Anything else that I should look out for?
Thanks for the input and appreciate it.
Ric
If i did that to my own oneplus 3, my dad won't be getting me another phone that's for sure. And he will well pissed off, 400 dollars gone down the drain. He'll probably make me pay for it and if i wanted a phone, i will have to buy myself one. In your case, maybe not get him a phone so he will appreciate it more. You might as well get a phone with water resistance. I had to wait 5 years to get my own phone. My oneplus 3 was my first ever phone and i got it last year.
Well, for the replacement he is going to pay from his summer job.
For the replacement he is going to pay from his summer job.
I trying to salvage the OP3 so that I can use it as my backup or secondary phone.
Thanks
Ric
rsheldon said:
Thanks Puddi_Puddin,
I took a look at the taking apart video on youtube. I was able to remove the screws with the appropriate screwdriver but to remove the screen, I think I may have to buy the JerryRigEverything Metal Pry Tool from Amazon. Any other alternatives?
I assume the water damage indicator would have changed color. What should I look out with regards to contact points? Anything else that I should look out for?
Thanks for the input and appreciate it.
Ric
Click to expand...
Click to collapse
Well every thin piece of metal should do, as long as you are careful. You want to watch out for the screen tho. And switch to something like paper ASAP.