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Ok, I just bought a Samsung Galaxy S III 12 days ago. I have had may phones and NEVER had any physical damage. I dropped it from about 2 ft. The phone landed flat on its back and the phone is DESTROYED! The glass shattered in the top left and bottom right corners and there is cracks from corner to corner. The actual screen doesn't display, the back light is broken and even the Bluetooth module is acting up (now cuts in and out). I feel like the phone should have survived the fall and upon quick searches am finding lots of ppl with screen cracking easily. I called sprint and Samsung and neither would assist. I mentioned all of the reports online and they acted like they never heard of any issues. There are reports of others sliding out of their pockets while laying on the ground(looking under car) and falling a few inches and shattering. So I want to attempt to round the guys up on this one- anyone who is having issues with the SGS3 screen cracking or overall weak please post their experience here. Mine did not even have any scratches from the fall or signs of physical damage. After I talked to sprint and samsung the phone took some additional "falls" but I am posting a pic. The upper left and bottom right spiderwebs are the original damage.
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yousefak said:
Seems to be just a problem with the blue one. If you bought it 12 days ago, you could try some solution to make the screen look non-cracked (is it even possible?). Then you can bring it in for a return.
Unethical? Maybe. Illegal? Actually, I'm not sure. As long as you dont get caught...
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Ha yea i already claimed insurance on it, cant go 2 days w/o a phone ya no...
I dropped my phone one time. I hope I never do it again and feel sorry for anyone who does do it.
Gorilla GLASS. Its not shatter proof. Its scratch resistant. Think about how thin the phone is? How the screen goes right to the bezel? How the glass is curved? The phone itself doesn't offer much protection between ground and glass when dropped.
Drop a glass cup from 2 feet, sometimes you'll get lucky and it not break or crack but chances are it'll crack or shatter.
Sent from My Epic Ice Cream Sandwich With Sprinkles!!!
I had my phone in my lap and dropped the phone when I got out of the car onto the concrete floor.i almost had a heart attack. But to my surprise it did not break. I have a TPU case protecting it. Guess I was lucky this time.
I know this might sound harsh but its probably what most people are thinking...... put a case on it. Its an investment and you should always protect your investments
Sent from my SPH-L710 using xda app-developers app
I have a blue one and I dropped it onto asphalt from 3-4 feet and not one crack or ding. Incipio case and a screen protector saved the day.
stop lying and the steps to phone ownership
first, i'm sorry your phone is broken. you will have to get a new one thru insurance unless god is on your side.
second.. do you think we're *******s? Look at that screen. 2 feet you said? did you drop it on to diamonds?
2 feet and my phone exploded is cute but try 1....4 feet and my phone broke and then i got mad and threw it 50 feet.
that story wont work. youre better off being good on the phone and hoping htey hook it up than tryign to tell them that something is wrong with yoru galaxy and it explodes when dropped.
buying and owning a phone:
1. choose, buy, pay for, acquire phone.
2. open box and remove from packaging.
3. PUT A NICE ASS SCREEN PROTECTOR (roughly invisishield quality) ON PHONE
4. PUT A ****ING CASE ON IT
5. havinjg done the most obvious things to do, consider putting money in a green mutual fund.
that nice screen protector is so key. someting a few mils thick to not only prevent scratches but absorb impact.
4g4me said:
Ok, I just bought a Samsung Galaxy S III 12 days ago. I have had may phones and NEVER had any physical damage. I dropped it from about 2 ft. The phone landed flat on its back and the phone is DESTROYED! The glass shattered in the top left and bottom right corners and there is cracks from corner to corner. The actual screen doesn't display, the back light is broken and even the Bluetooth module is acting up (now cuts in and out). I feel like the phone should have survived the fall and upon quick searches am finding lots of ppl with screen cracking easily. I called sprint and Samsung and neither would assist. I mentioned all of the reports online and they acted like they never heard of any issues. There are reports of others sliding out of their pockets while laying on the ground(looking under car) and falling a few inches and shattering. So I want to attempt to round the guys up on this one- anyone who is having issues with the SGS3 screen cracking or overall weak please post their experience here. Mine did not even have any scratches from the fall or signs of physical damage. After I talked to sprint and samsung the phone took some additional "falls" but I am posting a pic. The upper left and bottom right spiderwebs are the original damage.
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I don't care what anyone says, but Gorilla glass 2 is not scratch resistant.
DarkManX4lf said:
I don't care what anyone says, but Gorilla glass 2 is not scratch resistant.
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From light scratches yes. But not if you take keys or something similar and scratch it like your cutting a steak.
Thing about glass you have to have something harder then the glass to scratch it. Hence why diamonds scratch just about anything.
Sent from My Epic Ice Cream Sandwich With Sprinkles!!!
ceissman said:
first, i'm sorry your phone is broken. you will have to get a new one thru insurance unless god is on your side.
second.. do you think we're *******s? Look at that screen. 2 feet you said? did you drop it on to diamonds?
2 feet and my phone exploded is cute but try 1....4 feet and my phone broke and then i got mad and threw it 50 feet.
that story wont work. youre better off being good on the phone and hoping htey hook it up than tryign to tell them that something is wrong with yoru galaxy and it explodes when dropped.
buying and owning a phone:
1. choose, buy, pay for, acquire phone.
2. open box and remove from packaging.
3. PUT A NICE ASS SCREEN PROTECTOR (roughly invisishield quality) ON PHONE
4. PUT A ****ING CASE ON IT
5. havinjg done the most obvious things to do, consider putting money in a green mutual fund.
that nice screen protector is so key. someting a few mils thick to not only prevent scratches but absorb impact.
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Click to collapse
ok douchwad- do you think this is my first phone ever? Do you think im 12 y. o.? I have many phones- never have i seen the entire phone get destroyed when it lands flat on its back in the grass. I feel like there is possibly a manufacturing issue since a quick google search yeilds several ppl saying close to the same thing. You can believe that I chucked my phone across the room or that I spiked it on concrete or whatever. Bottom line I dont need to hear from a**bags that want to doubt what happened or explain that glass cracks. I want to hear from others that have had similar issues.
I feel like if a small fall is going to destroy a phone there should at least be a scratch on the surface that if fell on. I could understand a cracked screen but damage to this extent is a bit excessive for a fall in grass! There are reports of others screens getting cracked by pushing the power button! So if you want to call me a liar or whatever then please just keep it to yourself and move to the next forum.
ChrisM0678 said:
I know this might sound harsh but its probably what most people are thinking...... put a case on it. Its an investment and you should always protect your investments
Sent from my SPH-L710 using xda app-developers app
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Im sorry but did I say i did NOT have a case? I wish you people would only comment when you actually have something to offer.....
ceissman said:
first, i'm sorry your phone is broken. you will have to get a new one thru insurance unless god is on your side.
second.. do you think we're *******s? Look at that screen. 2 feet you said? did you drop it on to diamonds?
2 feet and my phone exploded is cute but try 1....4 feet and my phone broke and then i got mad and threw it 50 feet.
that story wont work. youre better off being good on the phone and hoping htey hook it up than tryign to tell them that something is wrong with yoru galaxy and it explodes when dropped.
buying and owning a phone:
1. choose, buy, pay for, acquire phone.
2. open box and remove from packaging.
3. PUT A NICE ASS SCREEN PROTECTOR (roughly invisishield quality) ON PHONE
4. PUT A ****ING CASE ON IT
5. havinjg done the most obvious things to do, consider putting money in a green mutual fund.
that nice screen protector is so key. someting a few mils thick to not only prevent scratches but absorb impact.
Click to expand...
Click to collapse
Who said explodes?
4g4me said:
ok douchwad- do you think this is my first phone ever? Do you think im 12 y. o.? I have many phones- never have i seen the entire phone get destroyed when it lands flat on its back in the grass. I feel like there is possibly a manufacturing issue since a quick google search yeilds several ppl saying close to the same thing. You can believe that I chucked my phone across the room or that I spiked it on concrete or whatever. Bottom line I dont need to hear from a**bags that want to doubt what happened or explain that glass cracks. I want to hear from others that have had similar issues.
I feel like if a small fall is going to destroy a phone there should at least be a scratch on the surface that if fell on. I could understand a cracked screen but damage to this extent is a bit excessive for a fall in grass! There are reports of others screens getting cracked by pushing the power button! So if you want to call me a liar or whatever then please just keep it to yourself and move to the next forum.
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when you use worlds like "douchwad" [sic]--yes I do think you're 12
DarkManX4lf said:
I don't care what anyone says, but Gorilla glass 2 is not scratch resistant.
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Agreed. Original Gorilla Glass was a much better product. Last phone was a year old. No case or screen protector, always in a pocket with keys and change, my clumsy ass dropped it all the time. It never had a scratch, the bezel was basically destroyed from dropping though. It finally met its match when it found the corner of a poured concrete step.
My first day with this phone it got a deep scratch in my pocket. Back to a case and screen protector... At least the black and white ballistic case looks awesome.
D
Sent from my SPH-L710 using xda app-developers app
nicholaaaas said:
when you use worlds like "douchwad" [sic]--yes I do think you're 12
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Come on give him some credit. He used "a**bags" so he must obviously be13
People can complain all they want about gorilla glass but it's still glass and should be treated as such. Maybe some King Kong glass is what people need.
If I understand correctly (and it is possible that I do not) you dropped a phone, that was in a case, two feet into the grass and this is the damage that occurred?
No offense but you are asking people to suspend disbelief to a rather illogical level.
There's no way u could of gotten the scratches on the back of the phone with a case on it my friend..... I call BS
Sent from my SPH-L710 using xda app-developers app
ChrisM0678 said:
There's no way u could of gotten the scratches on the back of the phone with a case on it my friend..... I call BS
Sent from my SPH-L710 using xda app-developers app
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Unless the case is a poorly manufactured one and scratches the phone.
Sent from My Epic Ice Cream Sandwich With Sprinkles!!!
Trying to get the word out here for all who have been affected by their defective glass breaking.
I want to mention that I am NOT the creator of this petition I am nearly passing information on after I found it during a Google search.
http://www.change.org/petitions/spr...laxy-s3-s-that-have-defective-gorilla-glass-2
I haven't had an issue with broken glass. I've even dropped my Galaxy S from above pocket height on concrete without glass breaking. I do not expect my Galaxy S3 would fair as well. I was happy to sign your petition and here is what I wrote in the comments:
"Shouldn't even be called "Gorilla Glass" if it breaks this easily. A phone this expensive should have a more durable design, it should at least be able to withstand a drop from "pocket" height a few times before the glass breaks. The warranty should be improved, or, the repair should be dropped below $50."
I very seriously doubt thst even if every GS3 owner signed, they would do anything for us.
My hope is that they will at least take this into consideration for future devices.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
I very seriously doubt thst rven if evrry GS3 owner signed, they would do anything for us.
My hope is that they will at least take this into consideration for future devices.
Sent from my SGH-T999 using xda app-developers app
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You may be right but it NEVER hurts to try and who knows, like everything else in this day and age, if it gets enough attention of the "press" we may be in business to pressure the Korean Giant to do something about it!!
I don't consider it defective if it breaks on a drop, I consider it a fragile design.
What I do consider defective, is the habit of the displays to have black pixels visible if you have a black background w/ nothing on it and a very dark room. That however, seems to be an accepted fact of these displays....by several forum posters and Samsung.
Spidey01 said:
I don't consider it defective if it breaks on a drop, I consider it a fragile design.
What I do consider defective, is the habit of the displays to have black pixels visible if you have a black background w/ nothing on it and a very dark room. That however, seems to be an accepted fact of these displays....by several forum posters and Samsung.
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Let's say a defective design. MOBILE phones should be designed to hold up to the harsh environments they are produced to work in. That is environments that are ever changing, MOVEMENT, unlike for example an old corded phone where you are mostly stationary and it is not required to take out of your pocket... Engineers should be thinking of durability rather then how elegant or lightweight they can make it. The Iphone 5 (pains me to say this) takes a sh*t load of abuse and holds up extremely well. Samsung could not have taken durability into the equation when making this phone and I am sure they have their own drop test in the labs... I think they should be ashamed of themselves and I believe it is highway robbery what they have done to the supporters of their product.
This phone wasn't designed for an Army man fast ropping off a helo, it designed for Joe & Jane Blow. And not with sister Dee Dee flinging it around in mind.
My fiancee's S2 is Chuck Norris, it doesn't hit things, it dares them to get in the way.
My S3 is like an iPhone, when I drop it, I will hold my breath until I see the result.
You are right, they should be ashamed of themselves. They degraded the durability of the phone, and I wouldn't be surprised if it's do to the whole make the phone body very un iPhone 4 like. But I also know, if defective design was a legit problem, the daily wtf would not have so much posting material. People design things and we just hope not to be pissed on by it. It's not defective if it works as intended, and how do we know that Sammy didn't want it this way in order to make more money on screen repair or as a deal with some case makers?
I'm just glad that my phone hasn't taken any damage...even after dropping it and Milky Way slamming into an open dresser drawer and than dangling by the USB cable plugged into my computer. No case. If it had hit a corner instead of the business end...well, fml!
Spidey01 said:
This phone wasn't designed for an Army man fast ropping off a helo, it designed for Joe & Jane Blow. And not with sister Dee Dee flinging it around in mind.
My fiancee's S2 is Chuck Norris, it doesn't hit things, it dares them to get in the way.
My S3 is like an iPhone, when I drop it, I will hold my breath until I see the result.
You are right, they should be ashamed of themselves. They degraded the durability of the phone, and I wouldn't be surprised if it's do to the whole make the phone body very un iPhone 4 like. But I also know, if defective design was a legit problem, the daily wtf would not have so much posting material. People design things and we just hope not to be pissed on by it. It's not defective if it works as intended, and how do we know that Sammy didn't want it this way in order to make more money on screen repair or as a deal with some case makers?
I'm just glad that my phone hasn't taken any damage...even after dropping it and Milky Way slamming into an open dresser drawer and than dangling by the USB cable plugged into my computer. No case. If it had hit a corner instead of the business end...well, fml!
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LMAO that is some funny stuff and agreed, especially on them making money off the screen repair...
All i can say is you are one lucky dude!! Watch those corners!!!!
Does this include scratching? I normally take really good care of my phones and even in doing so I have two hairline scratches which I have no idea how they even got there. I hate screen protectors and now I'm forced to use one just to cover the scratches
afbengochea said:
Does this include scratching? I normally take really good care of my phones and even in doing so I have two hairline scratches which I have no idea how they even got there. I hate screen protectors and now I'm forced to use one just to cover the scratches
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Well Gorilla Glass is supposed to reduce scratching but this petition is for breaking only. You can still help out the cause and sign it. :laugh:
Gorilla Glass is only scratch resistent. What we need is a glass that's like Vibranium. And twice as cool as in a shield.
Glass breaks, it's a fact. Gorilla Glass only protects against scratches. And Obama doesn't care about your phone.
Sent from my SGH-T999 using xda premium
How about don't drop ur 600 dollar phone? Lol!
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!
jjlean said:
How about don't drop ur 600 dollar phone? Lol!
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!
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That's helpful. Thanks for the advise.
Sent from my SCH-I535 using xda premium
I personally don't blame the glass. I blame the bezel. If you look closely at your phone you will notice that the screen is slightly raised from the edges. This causes corner and edge drops to impact on the edge of the glass(weakest point for any type of glass) whereas other device the screen is in a little from the bezel. So when dropped the bezel curls and affects the surface of the glass(much stronger than the edge) that's why they break so easily.
Sent from my SGH-T999 using Tapatalk 2
elesbb said:
I personally don't blame the glass. I blame the bezel. If you look closely at your phone you will notice that the screen is slightly raised from the edges. This causes corner and edge drops to impact on the edge of the glass(weakest point for any type of glass) whereas other device the screen is in a little from the bezel. So when dropped the bezel curls and affects the surface of the glass(much stronger than the edge) that's why they break so easily.
Sent from my SGH-T999 using Tapatalk 2
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Precisley!
Sent from my SCH-I535 using xda premium
Wow! Digging the new "Recognized Contributor" Doc!
Back on topic, I'm signing for sure.
Guys, a few things I would like to comment on. Firstly I am a "veteran" corporate frontline T-Mobile employee. I usually sell the highest volume phones in my store and sometimes my region, and as the S3 being my third most phone that I sell, I can tell you that I personally have only returned two devices for defects and none thus far for cracked LCD's (including insurance claims). Now that is not saying obviously that it doesn’t happen, I’m just saying that I PERSONALLY have not seen it.
Secondly, these phones have built-in impact zones that Samsung engineered into them. lol, how they work is beyond me, so I won't pretend I understand, I just know they are there in the event of a drop to reduce the impulse felt by the device and its inerts.
Also, I personally have dropped my S3 at least seven times with which half of those times were on concrete. I also do not use any kind of case nor do I have screen protectors on it. It is Au Naturale! Knock on wood, my phone doesn’t even have a scratch on it.
edit: Not tryig to sound like a narcissist, but giving you background info to show you that I come across and move a lot of these devices on a daily basis.
You better knock hard lol... I promise you I dropped my phone from less then 12 inches and it shattered. Again it's not the glass it is the frame that gives way and pushes into the glass, then the glass has nowhere to go but to fracture. It is the most vulnerable area of the glass. Thanks for sharing.
Sent from my SCH-I535 using xda premium
Maybe Tmobile is aware of this thats why they are adding Asurion Premium Handset Protection extended warranties to people's bills without their authorization. Im being facetious.
Sent from my SGH-T999 using xda app-developers app
So i dropped my phone from 3 feet and the screen spider ed crack everywhere i called samsung to get it replaced they wanted $180 to replace the screen, well i so call remembering that gorilla glass is supposed to be drop resistant as advertised on gorilla website and Samsung website (samsung removed it from saying its drop resistant)
also went to the att store and when you have insurance on your smart phone its a $200 deductible WTF
So anyways i linked samsung to gorilla glass website where it says its drop resistant and they claim thats not good enough, well than i showed them the website where the petition shows with the signature where everyone has sign stating that Samsung in fact changed there website from displaying drop resistant im pretty piss i think Samsung should pay for the labor since it is there design flaw or have some kind of solution to fix the screen from dropping from so little of a height. I WILL NOT BUY ANOTHER SAMSUNG AGAIN thanks for backing up your product atlease apple fixes there ****.
http://www.corninggorillaglass.com/products-with-gorilla/samsung
Anyways i want everyone to sign this PETITION
http://www.change.org/petitions/spr..._source=share_petition&utm_term=34356813#news
My captivate never ever got a scratch after two years with no screen protector. One week with the s3 in my pocket and it got a tiny scratch. I signed.
mbc663 said:
My captivate never ever got a scratch after two years with no screen protector. One week with the s3 in my pocket and it got a tiny scratch. I signed.
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Samsung wont even investagate the issue at all. they simple do not care about us americans
Legally, drop and scratch resistant is not drop or scratch proof. A bleeding heart judge or authority figure may allow suit or coverage of damages, but they have every right not to. It's not a design flaw. Glass, in general, will break and scratch.
Sent from my SAMSUNG-SGH-I747 using xda premium
Andrew149 said:
Samsung wont even investagate the issue at all. they simple do not care about us americans
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I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
mbc663 said:
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
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phones are great but the warrenty are crap apple replaces the phone the first time for free if you crack there glass samsung offers nothing but a $180 charge to fix the device and att wants $200
My S III was standing on its side and fell face flat on to even brick... the screen cracked. I sent it to Samsung for repair, got a case and screen protector... lesson learned.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
theROMinator said:
My S III was standing on its side and fell face flat on to even brick... the screen cracked. I sent it to Samsung for repair, got a case and screen protector... lesson learned.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
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http://www.ebay.com/itm/230882422406?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
just ordered this, i was running the seido surface case
oh wow, that is a screwup on their part, advertising that glass is drop resistant. I mean but it is being advertised... ive dropped mine several times and no breakage yet.
mbc663 said:
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
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i had the same problem with my Samsung LCD tv... over several months the clicking got worse and worse until it wouldn't turn on. look on youtube or do a google search, but if it's the same problem i had, the fix is easy.
a trip to Radio Shack and about 5$ in new capacitors is all it took. removed the back of the TV and replaced the old/blown/leaky capacitors. took about 15 minutes total and saved me from buying a new TV... (damnit, i wanted an excuse!)
anyway, sorry for jacking this thread; i know it's not for TVs...just wanted to help a fellow XDAer out if possible.
kwaalude said:
i had the same problem with my Samsung LCD tv... over several months the clicking got worse and worse until it wouldn't turn on. look on youtube or do a google search, but if it's the same problem i had, the fix is easy.
a trip to Radio Shack and about 5$ in new capacitors is all it took. removed the back of the TV and replaced the old/blown/leaky capacitors. took about 15 minutes total and saved me from buying a new TV... (damnit, i wanted an excuse!)
anyway, sorry for jacking this thread; i know it's not for TVs...just wanted to help a fellow XDAer out if possible.
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Thread jack once again. I'm a Samsung freak never had problems with their stuff. Mostly all my stuff in my house is Samsung.
Sent from my SAMSUNG-SGH-I747 using xda premium
Andrew149 said:
So i dropped my phone from 3 feet and the screen spider ed crack everywhere i called samsung to get it replaced they wanted $180 to replace the screen, well i so call remembering that gorilla glass is supposed to be drop resistant as advertised on gorilla website and Samsung website (samsung removed it from saying its drop resistant)
also went to the att store and when you have insurance on your smart phone its a $200 deductible WTF
So anyways i linked samsung to gorilla glass website where it says its drop resistant and they claim thats not good enough, well than i showed them the website where the petition shows with the signature where everyone has sign stating that Samsung in fact changed there website from displaying drop resistant im pretty piss i think Samsung should pay for the labor since it is there design flaw or have some kind of solution to fix the screen from dropping from so little of a height. I WILL NOT BUY ANOTHER SAMSUNG AGAIN thanks for backing up your product atlease apple fixes there ****.
http://www.corninggorillaglass.com/products-with-gorilla/samsung
Anyways i want everyone to sign this PETITION
http://www.change.org/petitions/spr..._source=share_petition&utm_term=34356813#news
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Click to collapse
You would most likely easily win a small claims court settlement against them.. The petition will do no good.
Could sue for cost of repair, and additional cost of not having phone etc for time it takes to repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
waiters said:
You would most likely easily win a small claims court settlement against them.. The petition will do no good.
Could sue for cost of repair, and additional cost of not having phone etc for time it takes to repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
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They would prolly just issue a new phone for him.
Sent from my SAMSUNG-SGH-I747 using xda premium
waiters said:
You would most likely easily win a small claims court settlement against them.. The petition will do no good.
Could sue for cost of repair, and additional cost of not having phone etc for time it takes to repair.
Sent from my SAMSUNG-SGH-I747 using xda premium
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I hate going through that trouble companies like Samsung should want to take care of there customer not tell us we can't do anything but charge you a huge fee
Sent from my Galaxy Nexus
With a phone like the same you need a case since it has a glass panel over the entire front going down the sides a bit too. This of course is going to crack if dropped without a case that does not have a raised face . I have had my s3 thrown across a room and I have no scratches or cracks...about 10ft onto concrete floor of home depot. And it is fine. Now on other devices I have owned you kinda do not need a case because of how the glass is set up. And like someone had said before it is resistant not proof. Depends on how it falls and unfortunately how it is designed it is slightly more prone to happen.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
You guys must if gotten faulty glass or something. I have had two major drops and although other parts of the phone became damaged, my glass had survived mostly. First time I left my phone on the roof of my car and drove away, only to have it fly off my roof, down my windshield and skidding across the pavement when I came to a stop. The back cover came flying off and I had to replace the battery because it was badly scratched and thought it might leak. The back of the phone was scratched badly, but there was only one hardly noticeable scratch to the glass. The second time, my little nephew decided to throw my phone down the stairs, causing my phone to break into pieces. The glass did crack, but not like yours. Just on the edges there were cracks where the body of the phone meets the glass. I was impressed with the glass, but maybe it was just how the phone landed. Unfortunately the rest of the phone didn't survive. I was impressed with the durability of the phone that I bought a new one. My wife has iphone 4, and her front glass is in tack but looks shattered from dropping it off of the nightstand. Mine is a Canadian S3 so maybe that makes a difference. I bought a case for my new phone since I seem to abuse my phones so often. I feel sorry for you guys that your screen cracked so easily.
Sent from my SGH-I747M using xda premium
mrhayami said:
With a phone like the same you need a case since it has a glass panel over the entire front going down the sides a bit too. This of course is going to crack if dropped without a case that does not have a raised face . I have had my s3 thrown across a room and I have no scratches or cracks...about 10ft onto concrete floor of home depot. And it is fine. Now on other devices I have owned you kinda do not need a case because of how the glass is set up. And like someone had said before it is resistant not proof. Depends on how it falls and unfortunately how it is designed it is slightly more prone to happen.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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Details of who threw it and why it was thrown please? Lmao
I feel the same way.... that there may be a lot of S3's with faulty glass. The drop test videos prove the glass to be very strong. Perhaps overheated or somehow made brittle. Perhaps hairline cracks introduced during manufacture. My son pulled his S3 out of his hoodie pocket and the screen was shattered. He didn't even drop it. This definitely fits the definition of manufacturer defect. The problem is that everyone knows a glass screen has the potential to break when you drop the phone. How do you prove it one way or the other?
Don't look for Samsung to stand behind their product. The didn't do anything except deny the GPS problems on the Captivate. They didn't do anything about the high failure rate of the power button either. My friend had a 42" Samsung LCD TV that died after a couple years with a very common problem for that model. They refused to make things right for these people either.
mbc663 said:
Details of who threw it and why it was thrown please? Lmao
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Probably taken by someone because they were playing with it instead of the person. Happened to me once.
Sent from my SAMSUNG-SGH-I747 using xda premium
mbc663 said:
I'm deciding what to do with my 4 year old Samsung plasma that refuses to turn on, just clicks. I definitely won't buy another Samsung tv but God do I love there phones!
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Check for failed capacitors, they are usually the culprit of electronics failing.
I shattered my screen a few weeks ago and had great results replacing just the glass, not the digitizer, however I have a small problem. I didn't realize the adhesive was still on the LCD, I kind of ruined it along the left side of my phone, it doesn't stick properly, kind of looks like a bad screen protector. I have to keep pushing it down to get rid of the haze. What I'm wondering is, can I remove the adhesive all together and just replace the sticker bit along the border of the glass, so there's no adhesive between the glass and LCD without it affecting the performance of the touch screen? It works great as is, the haze is just annoying me.
Any help would be greatly appreciated, I'd hate to do it and lose the ability to use my phone
Sent from my Samsung Galaxy Note II using Xparent Purple Tapatalk 2
May i ask how you replaced the glass, and where you bought it? Shattered mine couple of days ago...
Ghetto_Cowgirl said:
I shattered my screen a few weeks ago and had great results replacing just the glass, not the digitizer, however I have a small problem. I didn't realize the adhesive was still on the LCD, I kind of ruined it along the left side of my phone, it doesn't stick properly, kind of looks like a bad screen protector. I have to keep pushing it down to get rid of the haze. What I'm wondering is, can I remove the adhesive all together and just replace the sticker bit along the border of the glass, so there's no adhesive between the glass and LCD without it affecting the performance of the touch screen? It works great as is, the haze is just annoying me.
Any help would be greatly appreciated, I'd hate to do it and lose the ability to use my phone
Sent from my Samsung Galaxy Note II using Xparent Purple Tapatalk 2
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My English is not my native language, but considering the word adhesive, you must referring to the double side tape part that holds the digitizer and the glass together.
Assuming that, from my own experience it is a no-go. If you are experiencing sticking parts (ie. it's not properly glued) I am afraid you might have to replace the whole adhesive.
I had the same issue on my Desire HD and about 1 month after replacement, same as you kept pushing it to take the haze away, the inevitable happened. A tiny opening not being able to see with the naked eye, left enough room for dust to enter under the glass. One month later, there was so much dust in it that I had to buy a new full screen.
However, months later, I tried some old trick for future experiments You can eventually take a paint dryer, and try to heat up the lose part then applying some light pressure onit. This process should make the glue on the adhesive very soft and with a bit of luck it might stick on the glass.
I'd say perhaps 60-70 degrees. Don't worry, even 100 degrees won't break your screen unless u're heating it up for more than 10 minutes or so
GL
Fantastic, I'll give heat a try to get it to stick. Unfortunately I can't find the double sided tape anywhere otherwise I'd replace it. I'm in Australia so shipping is pretty expensive from most places outside of the country. I really appreciate the reply
I bought the glass alone off eBay, I believe it was around $30. To replace it took a lot of patience, a hairdryer on low for 15 mins to heat the glue up, finding a spot to slowly pry the glass away from the LCD. As I said, a lot of patience and a lot of mess since my screen was badly cracked and kept breaking off. Was worth it to save $300 though. Figured I could do it for $30 myself and if it broke I'd have had to of paid for both either way
Sent from my Samsung Galaxy Note II using Xparent Purple Tapatalk 2
It seems you already build enough experience with heating up the device. I hope it does the trick for you. On the other hand the adhesive itself shouldn't be much of a problem. They are not made by Samsung itself and if it's not working and still refuse to buy a new glass, I'd just go to a repair shop as I did here in the Netherlands and ask the repair guy to order it. It shouldn't cost more than a few bucks. On top of that just google "note 2 screen adhesive" and look at some amazon/ebay hits, just take that picture/info to the repair guy as a reference to know what to order
matzone said:
It seems you already build enough experience with heating up the device. I hope it does the trick for you. On the other hand the adhesive itself shouldn't be much of a problem. They are not made by Samsung itself and if it's not working and still refuse to buy a new glass, I'd just go to a repair shop as I did here in the Netherlands and ask the repair guy to order it. It shouldn't cost more than a few bucks. On top of that just google "note 2 screen adhesive" and look at some amazon/ebay hits, just take that picture/info to the repair guy as a reference to know what to order
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Im from the netherlands too, which shops do you recommend? I bought my phone at coolblue, but I dont want to lose my phone for 2 weeks with repair..
Sent from my GT-N7100 using xda app-developers app
Ghetto_Cowgirl said:
I shattered my screen a few weeks ago and had great results replacing just the glass, not the digitizer, however I have a small problem. I didn't realize the adhesive was still on the LCD, I kind of ruined it along the left side of my phone, it doesn't stick properly, kind of looks like a bad screen protector. I have to keep pushing it down to get rid of the haze. What I'm wondering is, can I remove the adhesive all together and just replace the sticker bit along the border of the glass, so there's no adhesive between the glass and LCD without it affecting the performance of the touch screen? It works great as is, the haze is just annoying me.
Any help would be greatly appreciated, I'd hate to do it and lose the ability to use my phone
Sent from my Samsung Galaxy Note II using Xparent Purple Tapatalk 2
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Click to collapse
Check out the link in my signature. You'll find what you're looking for with regards to the adhesive.
Sent from my GT-N7100 using xda premium
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
contact resselvm
alias_kid said:
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
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This phone got a lower rating on durability than the iPhone 5. That being said, had the phone for 8 days, just had finished rooting and installing the wicked ROM (very nice ROM kudos). Going in pocket for keys drop the phone, here are the details:
Phone:
Tmo Samsung Galaxy S4 (White)
Case:
Samsung Galaxy S IV D3O® Leather Flip Cover - Black
Hard shell back with soft touch feel, leather cover that flips closed to protect your screen
Made with military grade D3O® intelligent technology
D3O® molecules lock together to absorb shock
Fall Height/Floor type:
3-4 ft. / Concrete
Angle of impact:
Initial impact was on the bottom left corner.
Secondary impact was top Left corner
End position was face down.
Case was still on the phone
Phone Results:
Very fine shattering on the bottom 1/4 of the phone with one bottom to top crack from initial impact.
Secondary impact created another light cluster of cracks from left to right in the middle of screen.
Case Results:
Two of the sides broke off on impact instantly causing the phone to absorb most of the force.:crying:
Knowledge gained:
Phone is fragile as hell... Military Grade cases (as stated by the case details) are crap...Buy an Otterbox.
And yes, do be careful when putting it in your pocket... regardless of tightness or fully loaded wallet.
+1 to Otter Box. (Look on OB's website or Amazoon BTW, don't waste your time looking on Tmo.)
alias_kid said:
Anybody else has a cracked screen on their GS4? mine developed a hairline crack across the middle within a week of me having it. and it wasn't from a drop or anything like that. i just happened to be looking at the screen and thought there was a hair on it. tried to flick it away and realized it was a crack. Tmobile wants me to pay for the repair or replacement because they think it was accidental damage. my point is, how can this phone possibly be this fragile? just putting it in your pocket might be enough to break the screen. this can't be right.
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+1. Have had it about a week. Never dropped it. Have a Spigen Neo Hybrid case on it. I noticed a crack starting on the top right side right above the camera and it extends all the way to the left finishing off where the volume up button is. I don't get it. I take very good care of my devices.
Sent from my SGH-M919 using xda premium
jlczl said:
+1. Have had it about a week. Never dropped it. Have a Spigen Neo Hybrid case on it. I noticed a crack starting on the top right side right above the camera and it extends all the way to the left finishing off where the volume up button is. I don't get it. I take very good care of my devices.
Sent from my SGH-M919 using xda premium
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same here. I have a case and screen protector on it, and i take very good care of my devices. I can't believe just fragile this phone is.
started a similar threads few days after received it May 4th and 5th. I was in the bathroom giving my son a bath and I was on my knees near a bath mat that was about 3 inches thick shag carpet not only did the phone drop barely a foot and a half it landed on the corner on a soft surface and the peace of the bezel peeled off, the silver part on topholding the screen glass not the side bezel.
I mean come on... 18 inches off ground on to 3inch thick softtt threaded shag bath mat..
. No real crack. BUT just like everyone else tmobile said I had to pay 175.00 deductible because I damaged it..
if we show them this thread of multiple users with Similar problems, do you think they might get thats its not us?
I dropped my phone face-down this afternoon about 18 inches with a $3 case (made by BoxWave) and it doesn't have a scratch on it.
I think it's a temperamental thing where it depends on the angle, velocity, etc of the phone.
Regarding the hairline crack, couldn't T-Mo see that there were no other impacts around the actual phone? This definitely sounds like a defect more than something you caused...
kevs888 said:
I dropped my phone face-down this afternoon about 18 inches with a $3 case (made by BoxWave) and it doesn't have a scratch on it.
I think it's a temperamental thing where it depends on the angle, velocity, etc of the phone.
Regarding the hairline crack, couldn't T-Mo see that there were no other impacts around the actual phone? This definitely sounds like a defect more than something you caused...
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I did take it back to the store to show them the phone, and its obvious that the phone was never dropped. There is no damage anywhere on the phone and the crack is a clean break. I might have to send it back to Samsung or something.