Develop Bugs

[Q] Exchange ActiveSync - Connection socket timeout

I just got the DHD and am pretty stoked it has Exchange ActiveSync. My problem is that it seems to be very unstable and give "connection socket timeout" and is totally unreliable.
I've added and deleted the account twice and it starts out nicely with the Sync. Now my contacts are at 90% and keeps getting this friggin' error!..
I used HD, HD2 previously and never had these exchange sync issues.
Anyone else having these probs with Exchange ActiveSync on DHD?

Yep. Same for me.
I am trying so sync for a month now with no real success
I have tried several workarounds and third party apps (ImproveEmail, Roadsync) but none of them worked well.
I am now back to stock HTC client.
Now emails sync well but calendar is a disaster!
Calendar used to sync 10% of my appointments and was showing SSL error.
Now since I, one more time, deleted account-purged calendar-recreated my account, calendar is not syncing at all (SSL error).
And Logcat is not very helpful.
I spent days on net trying to find fixes or workarounds; many people are complaining, and there is no 'true' fix.
That pisses me off when I see that Windows mobile phone or IPhone can sync with no problem !!!

I too have the same Problem.
Am using touchdown now and its working fine...running on the trial and need to purchase it

Same as you, I had lot of sync problems with Exchange. It was completely unreliable, until I discovered Laurie's blog !
http://laur.ie/blog/2010/09/exchange-2010-sp1-sync-with-android-froyo/
I installed the Google stock 2.2 email apk (as described in the blog) and after few minutes my calendar was fully synchronized and I receive emails in push. That's great
I am not sure that would solve your issue but it is worth trying it.
(make sure to delete the HTC exchange account).
Hope this helps.

I have tried so many different things. It seems that using Moxier Mail is the only thing that seems to work. I've been going back to all the message board posts that I came across to share my solution. I hope it works for you.

Glad I'm not the only one with this problem. I find that turning the phone off for 10 minutes and then on again fixes the problem for a while, but it always comes back.

anyone found a solution to tthis yet?

I`ve tried the solution from lauries blog and it worked.
The only thing i' ve changed is that i backed up the whole rom, installed the apk and imediatly opened it.
The program isn' t as handy as the new one but atm it works.

I can confirm that the 2.2 google stock mail APK is working for me too. (solution described above)
I have 4 hotmail accounts and no pb to synchronize them (with push settings). Calendar and Contacts are OK too.
I give you the APK below. You can install it without root like any other APK.
You'll be able to uninstall it also, as the app name isn't the same as the htc mail client.

ICS calendar sync issues solution

Not sure if anyone else is having problems in ICS builds with google calendar sync but I found a solution that worked for me. I tried different apks with no luck the problem it seems is that the ICS calendar has trouble displaying certain recurring events that GB seemed to handle fine for me. After exporting my google calendar, deleting the calendar, and then importing the saved file back into google calendar I was finally able to get ICS calendar to sync. Google how to import and export google calendar if you don't already know how, it's quite simple. If this doesn't work you can try deleting reoccurring events till you find the one causing the sync error.
Sent from my SPH-D710 using Tapatalk

Thanks for the update that should fix my problem!
Sent from my SPH-D710 using Tapatalk

THIS solved my ics google calendar sync error after updating
Yeah I had the same issue after updating to the official ics (samsung galaxy s2 I9100).
Export import solved the problem!!
SWEET
Thanks

ICS with Exchange
I am facing the same problem with my exchange calendar sync. Do you think this solution would work for this as well?

There's an app for it
I had this issue after updating my Galaxy Note to ICS 4.0.3. Calendar sync caused forced close and no data was synced. Tried deleting my corporate google account from the phone and re-adding it (my personal account synced just fine).
Bought an app called CalenGoo for less than EUR5 after confirming with the very helpful dev that it is not reliant on the defective ICS sync engine. Got everything up and running in seconds!
On other suggested "solutions" found on forums: 1) Not intrigued to factory reset the phone and restore all apps and lose their settings etc. while there is no guarantee that it would do any good. 2) Deleting recurring events (weekly meetings with colleagues etc) is simply not something anyone who uses their Google calendar for anything serious is going to do. And again no guarantee that adding the meetings again would not just cause the same problem. Rather buy a phone that works. It is ridiculous that Google/Samsung would release this kind of defective crap, and makes you think what else might be wrong with ICS if QA is this bad.

Another Fix - Change/Delete Daily Recurring events with Every Weekday Selected
ClutchR1 said:
Not sure if anyone else is having problems in ICS builds with google calendar sync but I found a solution that worked for me. I tried different apks with no luck the problem it seems is that the ICS calendar has trouble displaying certain recurring events that GB seemed to handle fine for me. After exporting my google calendar, deleting the calendar, and then importing the saved file back into google calendar I was finally able to get ICS calendar to sync. Google how to import and export google calendar if you don't already know how, it's quite simple. If this doesn't work you can try deleting reoccurring events till you find the one causing the sync error.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
I was having this Google calendar sync error constantly on my Samsung Galaxy S3 and Asus Transformer TF101 tablet. I used ALOGCAT to pinpoint the root cause although it was misleading because the log said "Weekly" recurring event when it was actually a "Daily" recurring event with "Every Weekday" checked. If I deleted these entries or changed it to a Weekly event and picked each weekday specifically, the sync errors stopped. Here's more detail on my approach. I use Gsyncit to sync between my work pc Outlook account and my Google calendar. Then I use the normal sync apps on the phone and tablet. As part of my troubleshooting I had deleted all my Google calendar entries, then reloaded the events from Outlook to Google (one way). I still was getting the sync error until I located and changed the offending recurring events. I also removed my Google accounts from my phone and tablet to force them both to load all the recreated Google appointments from scratch. This may have been overkill. Try removing or changing the Daily (Every Weekday) recurring events, first, before wiping your calendars like I did. If doing just that works for you, it will save you a lot of time.

laurimyllyvirta said:
I had this issue after updating my Galaxy Note to ICS 4.0.3. Calendar sync caused forced close and no data was synced. Tried deleting my corporate google account from the phone and re-adding it (my personal account synced just fine).
Bought an app called CalenGoo for less than EUR5 after confirming with the very helpful dev that it is not reliant on the defective ICS sync engine. Got everything up and running in seconds!
On other suggested "solutions" found on forums: 1) Not intrigued to factory reset the phone and restore all apps and lose their settings etc. while there is no guarantee that it would do any good. 2) Deleting recurring events (weekly meetings with colleagues etc) is simply not something anyone who uses their Google calendar for anything serious is going to do. And again no guarantee that adding the meetings again would not just cause the same problem. Rather buy a phone that works. It is ridiculous that Google/Samsung would release this kind of defective crap, and makes you think what else might be wrong with ICS if QA is this bad.
Click to expand...
Click to collapse
I have solved same problem by clear data of "calendar storage" apk in application manager. then sync with Google account.

ICS4.03: Email exchange issue?

My email worked fine with Exchange server in Gingerbread but since I've upgraded
to ICS is not working ok, it doesn't download all emails and I keep getting
"Connection Error" messages.
Who else is having issues with Exchange server in ICS4.0.3 ?
Can we report this issue somewhere to Samsung?

Got the same problem, contacts and calendar syncing, also in two days i got 3 emails on the device as well, but the oldest ones. Have bought Enhanced Email and is working perfect.

Mine is fine on bone stock LP7 or LPQ
check the exchange server for errors if you have access. the mobile device policy might be doing something funky

Problem I'm having is that when I configure my works's exchange environment settings, only the email and the contacts synch, the calendar is not synched at all. Same problem with the Enhanced Email app only mail and contacts and no calendar? Is this something with ICS specifically or with the kernel LP7.

running STOCK LPF with XXKL1 Baseband. was experiencing battery drain. apparently its a known issue with ICS 4.0.3. Tried couple different things and deleting account and re-adding seem to do the trick for me at this point

Same here
Sent from my GT-I9100 using XDA

Having the same problem. Mail/contacts sync like a charm, but the calendar just gets stuck. Lot's of wakelocks when I enable it too...
Have been searching my *** off to get this fixed, but thus far, no solution. Tried re-adding the account, even wiping the whole phone, installing AOSP calendar/mail... nothing helps
A search on Google taught me it was a 4.0.3 bug btw, and google is kind of neglecting the whole thing :/
Bottom line is, you need to delete ALL of your reoccurring events. That's the only one i haven't tried yet
Edit: Just tried it, it worked! I just deleted some random events which were really old and sometimes in Outlook 2011 giving some problems with reminders. Now my calendar is syncing again. No wipe needed btw
What I did:
In outlook 2011 for OSX (but can be any mailclient) i created a local folder. I searched for reocurring events, and started moving them one by one to the local folder, which removes them from exchange. Every 3 items, i tried sync again, and after a few tries, my calendar started working.
The problem for me was with some birthdays, which were added from the contacts by my HTC Desire in the past

Jelly Bean and Exchange Calendar - not working

Hi,
Since I upgraded to Jelly Bean, I can't get the stock calendar app to sync with my exchange account... It did work just fine with ICS 4.0.4 stock calendar, as well as with Touchdown. With JB, I have not been able to get it working with stock calendar... but it does work with Touchdown.
Under settings in the calendar stock app, I see the following entries:
- General settings
- my exchange account
- my gmail account
- About Calendar
When I click on the exchange account, it says " no calendar".
I thought it might have been an issue with the way I restored the account from TB. I restarted from scratch, same problem. Did several factory resets, same. Thought it could have been a bad flash, now I have flashed 4.1.1 and still the exact same problem...
I really don't see anymore what can be causing this. It is my only problem with JB which otherwise is just great...
Any suggestion on where the problem could come from?
Thank you.

Ah, strange. I just thought that I'd acticate "automatic push" mode, and guess what, my calendar items showed up in the stock calendar app...
I have always had my exchange account configured to manual (I want to decide when I see my work email) but this never did have an effect on calendar sync... Very strange.
I leave the topic here in case someone would have the same problem...

Thanks for that, been annoying me all day. Works a treat

thefa said:
Ah, strange. I just thought that I'd acticate "automatic push" mode, and guess what, my calendar items showed up in the stock calendar app...
I have always had my exchange account configured to manual (I want to decide when I see my work email) but this never did have an effect on calendar sync... Very strange.
I leave the topic here in case someone would have the same problem...
Click to expand...
Click to collapse
Thanks for finding that solution. I tried several things last night and couldn't get it working. I was running ICS on my Rezound without that issue but I'm guessing it was due to Sense. I'm not a fan of automatic push but my exchange calendar is important.

two methods.
one: use exchang mail dirctly with out gmail.
then: use a google account and calender is automatically sync after that

trkeyser said:
Thanks for finding that solution. I tried several things last night and couldn't get it working. I was running ICS on my Rezound without that issue but I'm guessing it was due to Sense. I'm not a fan of automatic push but my exchange calendar is important.
Click to expand...
Click to collapse
I think that activating push was the way for the calendar to start syncing but then I went back to manual only for what I think is the email setting of Exchange account, and I have calendar syncing fine, while emails are fetched only when I explicitly ask. To me the activation of push was only a trigger, that I was able to undo later on...

That worked for me as well.
Sent from my Galaxy Nexus using xda premium

trkeyser said:
That worked for me as well.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
x2 Defy+ and x10 mini

thefa said:
Ah, strange. I just thought that I'd acticate "automatic push" mode, and guess what, my calendar items showed up in the stock calendar app...
I have always had my exchange account configured to manual (I want to decide when I see my work email) but this never did have an effect on calendar sync... Very strange.
I leave the topic here in case someone would have the same problem...
Click to expand...
Click to collapse
You're right had to activate push and there it is :good: thanks i was wondering what it didnt work no more.

setting to push worked for me too - seems really stupid, but it worked.
like others I don't like to have push on. Has anyone turned it off now and have new appointments show up?

snowmans said:
like others I don't like to have push on. Has anyone turned it off now and have new appointments show up?
Click to expand...
Click to collapse
Absolutly. This is what I did in the first place : Turn it on first, got the sync to work, then turn it off and voila, it works fine, as you expect.

thefa said:
Absolutly. This is what I did in the first place : Turn it on first, got the sync to work, then turn it off and voila, it works fine, as you expect.
Click to expand...
Click to collapse
Great to hear. Thanks.

My agenda is not syncing all items, strange ... It seems to be depending on the category. Before Jellybean all was fine, but now I am missing appointments from my corporate agenda, really strange. Anybody the same issue ? My phone has always been on push.

MattRob said:
My agenda is not syncing all items, strange ... It seems to be depending on the category. Before Jellybean all was fine, but now I am missing appointments from my corporate agenda, really strange. Anybody the same issue ? My phone has always been on push.
Click to expand...
Click to collapse
I've been helping my Dad with his T-Mobile Galaxy SII on AOKP JB Milestone, he's having the same issue right now with his Exchange Calendar not showing all appointments. Push has always been enabled. However it only shows random items from his Calendar, not all the items. I've wiped the device, reflashed, set up the Exchange account before the Google account, nothing seems to fix it. Only a few items from the Exchange Calendar show up.....
I've been searching on this issue it feels like forever now and your post is the closest I've found to the issue lol

Thanks for this! I was frustrated because the Google Calendar sync doesn't sync everything for some reason, but then I couldn't get the exchange calendar to sync. I switched to push, set up to display the calendar, and switched back to manual sync.
We'll see how it goes.

So I can also confirm the calendar continues to sync after setting sync back to manual.
I got a new calendar entry that synced and also edited another and those changes are also on my phone.

I still have problems to sync my exchange agenda with HTC desire HD, try all the suggestion meantion here.
Somebody a other suggestion.
I have no issues with ICS
Thanks
Willemans

Nitrodesk Touchdown works fine with JB...

Thanks,
works like a charme

This bug was opened but closed as Unreproducable even though it is!
http://code.google.com/p/android/issues/detail?id=23173
Please go star this item and comment about how you can't get it to reproduce
1) add exchange account, but set sync to "manual"
2) go to Mail and download all your mail ("sync")
3) Go to Calendar and see that you can't add your Exhchange calendar as a possible calendar
4) go back and set your Exchange settings to "push"
5) go back to calendar and see your Exhange calendar has appeared

[Q] Recurring events in exchange calendar missing?

This is a really annoying issue and has lead to problems several times: I have a few meetings every week and I usually remember them. Obviously, they are set once for a longer period of time as recurring events. But sometimes they get moved because of holidays etc. and the date and/or time changes. While Outlook on my PC shows the correct times&date (Exchange Server 2003) I cannot make it appear in the calendar app. As a matter of fact, I tried Touchdown and several other apps but none shows the events.
Here's a list of what I already tried:
Google - Lots of people have similar issues but nobody seems to offer a solution.
Searched the Apps and Themes and the Q&A thread here.
Disable sync for Exchange items (calendar etc.), then sync, reenable, sync again.
Removing account and setting up new.
Save the recurring event with minimal changes (like reminder time).
Creating a new event on the phone syncs fine with Outlook, deleting the event there also deletes it from the phone (so sync is working).
Setting the calendar event to sync to "All".
Does anyone have a solution for this?
Many thanks!
EDIT: I'm running CleanROM 4.0.5 but I don't think that's causing the issues since my coworker is running stock JB on his SIII and is experiencing similar problems.

shameless bump

Does nobody here really care about these things or am I the only one with this issue? Strange...

I'm facing the same problem. Although I'm using a Nexus 4 with Android 4.3.
I can see that some of my recurring events get dropped when syncing. Adding/ deleting new events works though.
Did you find any solution for this?
~S

sachinss said:
I'm facing the same problem. Although I'm using a Nexus 4 with Android 4.3.
I can see that some of my recurring events get dropped when syncing. Adding/ deleting new events works though.
Did you find any solution for this?
~S
Click to expand...
Click to collapse
Nope. Nothing but crickets on this topic...