Develop Bugs

Hairline Cracks

Hey guys,
I know this issue was brought up before that it is a known issue, however I have not seen many people talk about it. I bought my SGS2 in the first week it came out and loved it. I thought there was a tiny tiny eyelash hair under my zagg invisible shield from just a accident in the install. It was about 0.5 mm. Then, over the next three weeks it grew until it became a crack from the top of the phone all the way to the side of the phone. It was clearly a bad LCD as it stopped at the black part on both top and side and was not anything on the surface.
I had them swap it out and replace it and they said it was a very small percentage of people affected. I asked for a different build date but they still had their original shipment.
Then, I notice today that in the bottom corner of my phone there is another eyelash size hair. I have about a week left on my new 30 day period to swap it, and am wondering, has anyone else had these issues? Should I swap and try to get a newer build date again? I'm afraid it will grow into a large one again. I'm really concerned that I happened to get TWO with this problem...

Am I the only one having this issue? It is crazy I've gotten two of these in a row

Could be a defective shipment. It happens sometimes. Just a bad batch.
Sent from my SGH-T989 using xda premium

can you post a picture?

AznDud333 said:
can you post a picture?
Click to expand...
Click to collapse
Sadly the only camera I have is on my phone haha. And I am traveling so I don't have easy access otherwise. I'll try to borrow someone else's camera phone at the office. The crazy one is when I bought this phone, I bought 2 others with it (for Mom and Dad early christmas gifts) and theirs seem fine but both of mine managed to be messed up.

Could it be a dock issue? ?
T989 Galaxy S2! !

a4 moda said:
Could it be a dock issue? ?
T989 Galaxy S2! !
Click to expand...
Click to collapse
Don't use a dock. Also the issue is a bad LCD. I know that is the issue, it happened before where it was a small eyelash looking crack and slowly turned into a big one. It was acknowledged in this thread:
http://forum.xda-developers.com/showthread.php?t=1306904
I just was curious if anyone else has gotten these bad ones?

Nope, bought mine the day it came out and still have it. No blemishes or cracks

Me too, brand new. I got it the day it came out. Pristine condition still. I've dropped it more than a few times too.
T989 Galaxy S2! !

anyone claiming those cracks can please post photos to share, so we all can see what you are talking about
AFAIK there's no crack on the first batch

Use mirrors to take a pic
Sent from my SGH-T989 using xda premium

Phone dropped :-0

Hey everyone
I have put in a request to get my one x replaced with phones4u due to the screen flexing issue and a creaking case. Yesterday my friend wanted to see the phone as he was thinking of getting one and he dropped it! It wasn't from much of a hight but it has left a few marks in the case...
Should this affect my replacement?

matw01 said:
Hey everyone
I have put in a request to get my one x replaced with phones4u due to the screen flexing issue and a creaking case. Yesterday my friend wanted to see the phone as he was thinking of getting one and he dropped it! It wasn't from much of a hight but it has left a few marks in the case...
Should this affect my replacement?
Click to expand...
Click to collapse
Maybe, depending on the rules of phones4u. Any pictures?

Depends how bad the scratches are and if it's really visible.
Sent from my HTC One X using XDA

They are quite visible scuffs on 2 corners
Sent from my HTC One X using xda premium

you might have some problems because they'll try to say the problem was due to you dropping the phone =\

well i've emailed my account manager to ask now, hopefully they will still swap it for me as its not related to the original fault although i guess there's no way to prove that.
If not that my phone is insured so I'll get a new handset one way or another.

body scratches shouldnt hinder the replacement as long as screws and warranty stickers are untempered.

I think its no Problem, until something is broken. I worked for 3 Years for a HTC Repair Center and we are only look for broken displays and broken Cases. Scratches makes no Problems. Good luck Man
Sry for my English
Sent from my GT-N7000 using XDA

it was dropped from around pocket hight to the floor, its left it with scuffs in the top left and bottom left back corners.
Clearly only scuffs to the casing, no cracks or anything.

TheManGer said:
I think its no Problem, until something is broken. I worked for 3 Years for a HTC Repair Center and we are only look for broken displays and broken Cases. Scratches makes no Problems. Good luck Man
Sry for my English
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
thanks for the response, hope you're right

matw01 said:
it was dropped from around pocket hight to the floor, its left it with scuffs in the top left and bottom left back corners.
Clearly only scuffs to the casing, no cracks or anything.
Click to expand...
Click to collapse
You should be fine. If they ask about the scuffs, you don't need to say you dropped it, but just that you had it in a jeans pocket with those metal rivets and you didn't realise it was rubbing against it, or something like that.
By the way is it the grey one? If so, did it go shiny where there scuffs are?

jonstatt said:
You should be fine. If they ask about the scuffs, you don't need to say you dropped it, but just that you had it in a jeans pocket with those metal rivets and you didn't realise it was rubbing against it, or something like that.
By the way is it the grey one? If so, did it go shiny where there scuffs are?
Click to expand...
Click to collapse
already said its been dropped so i hope its ok, its the white model.

Hard to judge without pics
Sent from my HP Touchpad using Tapatalk 2

http://db.tt/71jZEnHk
http://db.tt/MK6Nb6pp
Links to pictures on dropbox above
Sent from my HTC One X using xda premium

You should be fine I read somewhere they'll class it as DOA and they don't bother with DOA phones. They'll make a claim on it or something. I could be wrong though but clearly the screen issues were the reason you were sending it back as long as that is still there you'll be fine, worse that will happen is that they'll just send it back.
EDIT: Ouch, definitely need a case as I'm just like your friend prone to dropping! No replacement housing available as well for the time being so need to be extra careful.

Ohh nasty, I think it should be fine since its getting replaced for another reason, but they could refuse since the screen flicker issue is getting fixed next OTA update
Sent from my HP Touchpad using Tapatalk 2

Slap your m8 & never again let him touch your phone
Sent from my GT-I9100 using Tapatalk

Sebianoti said:
Ohh nasty, I think it should be fine since its getting replaced for another reason, but they could refuse since the screen flicker issue is getting fixed next OTA update
Sent from my HP Touchpad using Tapatalk 2
Click to expand...
Click to collapse
Its not the flickering, its where the screen goes black and ripples when you press the edge of the phone slightly, plus the case creaks in places.

I dropped my phone yesterday when my team scored in the last minute of a cup semi final. It got trampled. Screen smashed to bits. Remarkably it still works and its still in one piece.
Screen is smashed but somehow held together and still responsive

Sebianoti said:
Ohh nasty, I think it should be fine since its getting replaced for another reason, but they could refuse since the screen flicker issue is getting fixed next OTA update
Sent from my HP Touchpad using Tapatalk 2
Click to expand...
Click to collapse
Source?

easy screen scratching?

I moved from the iPhone 4 nd had zero screen scratches in the 2years I had it. I already got one on my s3 just wondering if anyone else noticed your screen scratched?

Nope...and should have a few by now glass seems legit so far
Sent from my ADR6330VW using xda app-developers app

+1
ive been trying to scratch mine but it doesnt work. so i bought a matte screen protector bcuz i like the feel n called it a day

No problems here. My wife has a 4s and it has scratched easily. I guess YMMV....
Sent from my Red S3

none yet but my screen does make a clicking noise at the top if you tap it

Found super fine scratches after two weeks and went with screen protector. First time in the last 4 phones.
Gorilla glass 2 isn't all its cracked up to be.

Nothing here. I cleaned up the screen for the first time after a month and it's just perfect... probably because i usually leave it in hit case while i don't use it.
Inviato dal mio GT-I9300 con Tapatalk 2

I had a iPhone 4s and my screen was scratched and how that happened I had no idea as I am always very careful. I got a galaxy s3 and had no screen scratch however my buddy got his s3 also and has a screen scratch so it depends If it has glass it can get scratched bottom line doesn't matter what phone it is or what type of glass. I would just get a screen protector to be safe like I did.
Sent from my SAMSUNG-SGH-I747 using xda premium

fleurdelisxliv said:
none yet but my screen does make a clicking noise at the top if you tap it
Click to expand...
Click to collapse
I have a similar issue, from time to time I feel like the top layer of the phone is detached somehow when it doesn't look like it and oddly enough when I randomly touch the top near the call speaker, you feel that little push to the phone, clicking it back into place

HOX is perfect while SG3 has a scratch
I've had my HTC One X longer then I have had my GS3 and for some reason the GS3 has a small scratch in the screen, while my One X screen is perfect. I thought both of these phones had gorilla 2 on them?

Intercrew said:
I have a similar issue, from time to time I feel like the top layer of the phone is detached somehow when it doesn't look like it and oddly enough when I randomly touch the top near the call speaker, you feel that little push to the phone, clicking it back into place
Click to expand...
Click to collapse
Yea mine dont do that it just makes a sound! Took my case off and cant find any defects so i guess i can live with it. I did see where alot of ppl had the same issue if its an issue at all
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

AllTheWay said:
I've had my HTC One X longer then I have had my GS3 and for some reason the GS3 has a small scratch in the screen, while my One X screen is perfect. I thought both of these phones had gorilla 2 on them?
Click to expand...
Click to collapse
Same thing I've noticed comparing Galaxy Nexus to HTC Sensation and now GS3 with OneX. It seems Samsung puts a oleophobic coating on their phones which helps resist smudges, make them easier to clean. I believe this coating is what you see those fine scratches in. The glass itself is not getting scratched just this coating. I've only seen it on Samsung phones. My Nexus has these fine scratches that can only be seen in direct sunlight and can't be felt or affect the display in anyway. Same thing happened with my GS3 until I swapped it out for some other issue - this replacement GS3 I stuck a screen cover on it so I don't have to be bothered with the fine coating scratches.

mgawelek said:
I moved from the iPhone 4 nd had zero screen scratches in the 2years I had it. I already got one on my s3 just wondering if anyone else noticed your screen scratched?
Click to expand...
Click to collapse
Yes, got scratch on a screen after less then a month of owning this. Owned original Galaxy S and Galaxy S2 and neither had any scratches in several years I had them.

mgawelek said:
I moved from the iPhone 4 nd had zero screen scratches in the 2years I had it. I already got one on my s3 just wondering if anyone else noticed your screen scratched?
Click to expand...
Click to collapse
My iPhone 4 scratched. Both phones have same glass.
Sent from my SGH-I747 using XDA Premium HD app

YES mine has scratched easily! And I'm fairly careful with my phones and screens. My S1 and S2 were amazing and practically unscratchable but this phone dud come with a DIFFERENT VARIATION OF NEWER GORILLA GLASS. Can't find the article but it is different. My scratches aren't major but definitely there and came within 3 days...as well this phone is easier to crack the glass so be careful. I know one friend who easily cracked his and Rogers has stated they have had several returns already too. So take 'er easy on this phone. I now have screen protector which I never needed in past
Sent from my SGH-I747M using xda premium

pchemerys said:
YES mine has scratched easily! And I'm fairly careful with my phones and screens. My S1 and S2 were amazing and practically unscratchable but this phone dud come with a DIFFERENT VARIATION OF NEWER GORILLA GLASS. Can't find the article but it is different. My scratches aren't major but definitely there and came within 3 days...as well this phone is easier to crack the glass so be careful. I know one friend who easily cracked his and Rogers has stated they have had several returns already too. So take 'er easy on this phone. I now have screen protector which I never needed in past
Sent from my SGH-I747M using xda premium
Click to expand...
Click to collapse
Yes it's second generation gorilla glass. Maybe not as good as they thought. I bought a screen protector from att the day I bought mine.
Sent from my SGH-I747 using XDA Premium HD app

JayRolla said:
Yes it's second generation gorilla glass. Maybe not as good as they thought. I bought a screen protector from att the day I bought mine.
Sent from my SGH-I747 using XDA Premium HD app
Click to expand...
Click to collapse
Good call and I recommend ALL to get a screen protector.
Sent from my SGH-I747M using xda premium

pchemerys said:
Good call and I recommend ALL to get a screen protector.
Sent from my SGH-I747M using xda premium
Click to expand...
Click to collapse
For me personally it's bad call. Why get this top of the line phone with excellent screen and then put something on top of it which would make screen duller? This was never an issue with previous Galaxy S phones and Samsung screwed it up somehow with this iteration.

artisticcheese said:
For me personally it's bad call. Why get this top of the line phone with excellent screen and then put something on top of it which would make screen duller? This was never an issue with previous Galaxy S phones and Samsung screwed it up somehow with this iteration.
Click to expand...
Click to collapse
I felt the same way when I had iPhone 4. Too off protection and in a month had very faint scratches. From there on always put on protection. It's like a condom. Yes makes it duller but always worth the protection. Lol
Sent from my SGH-I747 using XDA Premium HD app

Mine has 2 micro scratches. Plus a few nicks from dropping it off my shorts since it slides so easy. Case recommended... Waiting over a month for mine...

I'm new to the GS3 and I have noticed a defect on the screen.

I bought my s3 yesterday. and Last night going to bed I have to play with again. I noticed when I have all the brightest low I could see a lot of black dots on the screen and a lot of black lines on the bottom of the screen. Is it just mine or your is too? Again I had my lights off and put the brightest all the way down on the screen. Then try on your phone to get a black picture and you will see. I took a screenshot of it but I can only see these black stuff with low bright. If this is just me I may have to return this baby

Common issue with this phone. Also on the s2
Sent from Flip's S3

I also have the s2 and never noticed it

It's a common flaw with super amoled screens I believe
Here's a another thread on it
http://forum.xda-developers.com/showthread.php?t=2040059
Sent from my SGH-T999 using Tapatalk 2

I have the same issue little black dots all over the screen i went to return mine they said its not covered by their guarantee (videotron) i was little bit pissed..
Sent from my SGH-T999 using xda premium

Its normal with most of the AMOLED screens. Doesn't really affect general useage unless you have OCD or something
Sent from my SGH-T999 using xda app-developers app

i must be blind because i havent seen any defects on my s3. when i had the s2, there were a ton of blotches over the whole screen

No dots here
Sent from my Galaxy S3 using neighbors wifi

Yeah I noticed about the other thread. I got my phone yesterday and noticed it when I was in bed playing with it. I have the s2 t989 as well and that doesnt have the defect. I understand some of the old s2 have some defect on the screen color but this one is different. It looks like the digitizer was cracked. At the bottom it looks like a signature a bunch of black line and a lot of dots on the screen. Though when I put the brightest a little bit brighter its gone. It doesnt bother me. But This phone is new and it should not have any defect.

Common defect nbd. Not even close to how awful the backlight bleed was on my iPad 2 before I got it replaced.

I do Have the same issue but i'm not sure if goingto change my phone is under warranty!
Sent from my SGH-T999 using xda app-developers app

known issue. However, my S3 doesn't have any or at least it is much much better than 2 my previous ones. (yes, I know how to check it and Im very picky; Im that kind of guy that goes to the closet to check the screen right after unboxing it). I didn't exchange my phone for this issue. i just happen to get a non-black dot one. Exchange it if you feel so. doesn't affect much tho.

This is on all OLEDs even mine, it is not defect and will not disrupt colors or brightness since they are visible only in pitch black, I don't even think they would replace your phone because of that

mrmako777 said:
i must be blind because i havent seen any defects on my s3. when i had the s2, there were a ton of blotches over the whole screen
Click to expand...
Click to collapse
I don't have any either... altho my keyboard did get burnt into my screen from all the usage. I will warranty exchange when it gets closer to a year of owning it... my biggest defect is the sticking of volume down rocker
Sent from my SGH-T999 using Tapatalk 2

I have what looks like a little smudge on the bottom left of my screen. It doesny affect anything for me, for now...
Sent from my SGH-T999 using xda premium

Those Darn Black Specs! Are You Tired Of Them?

So I bought my galaxy s3 outright (meaning full price, I know, some will say it is stupid to do that, but it was Thanksgiving sale and my upgrade wasn't till next year and my phone only had gingerbread.)
After saying that, I bought my galaxy s3 and found out it had a few dead pixels. They were tiny specks that were barely noticeable. After 6 months of use, they increased. Now there are 7x more spots and some are even blotches. Very annoying. That being said, paying 500$ for a device, I wish it didn't have this problem.
How many of you have this problem too?
Note: The specks I am talking about are the black spots on your screen when viewing a black background area (such as loading YouTube video) in a darkroom. They are annoying.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.

Whiplashh said:
So I bought my galaxy s3 outright (meaning full price, I know, some will say it is stupid to do that, but it was Thanksgiving sale and my upgrade wasn't till next year and my phone only had gingerbread.)
After saying that, I bought my galaxy s3 and found out it had a few dead pixels. They were tiny specks that were barely noticeable. After 6 months of use, they increased. Now there are 7x more spots and some are even blotches. Very annoying. That being said, paying 500$ for a device, I wish it didn't have this problem.
How many of you have this problem too?
Note: The specks I am talking about are the black spots on your screen when viewing a black background area (such as loading YouTube video) in a darkroom. They are annoying.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Click to expand...
Click to collapse
Had this problem on my original (happened over time) and my current reconditioned one CAME that way. Very disturbing. I wanted to tell them something. But ehh.
Sent from my SPH-L710 using xda app-developers app

I have them too. Annoying and growing in size.

freeza said:
I have them too. Annoying and growing in size.
Click to expand...
Click to collapse
Same here, had them from the day I got the phone, hasn't bugged me enough to take it in though... it can get pretty annoying though....
SPRINT GS3 FAQ

I broke my phone a few weeks back and got a replacement from Asurion for $150. I got my original S3 for $360 off contract on eBay and never had any issues with it. Although I saw the black inky spots only when powering off the device when the screen went dark I could see them. Other than that I could not replicate the issue. Anyways, the new/refurbished phone had black inky blots that were visible in low light setting. I immediately called them and they sent a new phone that has no issues.

I was thinking about taking phone into sprint.. decided it wasn't worth it. Maybe the whole screen will just get black specks everywhere so it evens out.
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.

I had the blotches, so I know just what you're talking about. I could only see them in a very dark room with my brightness all the way down when there was a black background. I took it to sprint within 15 days of getting the phone. They replaced it with a new one but it had the same problem so I returned it again. On my 3rd gs3 now and the screen seems fine.

Wikd said:
I had the blotches, so I know just what you're talking about. I could only see them in a very dark room with my brightness all the way down when there was a black background. I took it to sprint within 15 days of getting the phone. They replaced it with a new one but it had the same problem so I returned it again. On my 3rd gs3 now and the screen seems fine.
Click to expand...
Click to collapse
For now...
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.

I don't have any (yet) but have read if you press somewhat hard on the dead pixels they may come back on. Anyone try this?
Sent from my SPH-L710 using xda premium

Have had them since i got my s3. Didnt think it was a big deal so never bothered returning to sprint or samsung

evo4gnoob said:
Have had them since i got my s3. Didnt think it was a big deal so never bothered returning to sprint or samsung
Click to expand...
Click to collapse
I work with somebody that switched to an iPhone because his 3 replacement s3s all had this issue. It's annoying but it's not a game breaker. I only notice them on very dark grey screens and 99.9% of the time, it's when I'm booting into recovery or waiting for a video to load. It's not a game breaker because when I'm actually using the phone during the day I never see them. I told him he was over reacting but whatever, I guess some people can't get over their OCD.
Sent from my SPH-L710 using Tapatalk 2

I'd like to know what you guys are talking about. I seem to have some grey stuff going on the left side of my screen but only at the lockscreen it seems. All black background. Is that something with how the lockscreen behaves or are these the splotches you guys speak of?
Sent from my SPH-L710 using Tapatalk 2

FlowingAway said:
I'd like to know what you guys are talking about. I seem to have some grey stuff going on the left side of my screen but only at the lockscreen it seems. All black background. Is that something with how the lockscreen behaves or are these the splotches you guys speak of?
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Download a dead pixel app. You should be able to see if you have any with that.
Sent from my SPH-L710 using xda premium

I've got them too. This is my second S3 as I exchanged the first for a new one... It just sucks, every movie I watch on this thing at night looks like 101 dadgum Dalmations from all the specks.

Its not a game breaker. But don't pick on the guy for OCD. I have it and it drives me nuts. Trust me
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.

This a common issue on Amoled screens. Its unavoidable
Sent from my SPH-L710 using Tapatalk 2

Whiplashh said:
Its not a game breaker. But don't pick on the guy for OCD. I have it and it drives me nuts. Trust me
Sent From My Rooted, S-OFF'd Blackberry Curve using the iOS XDA Application for Android.
Click to expand...
Click to collapse
I have it too Lol it's not a big deal because I can't see them when the pixels are lit.
Sent from my SPH-L710 using Tapatalk 2

FlowingAway said:
I'd like to know what you guys are talking about. I seem to have some grey stuff going on the left side of my screen but only at the lockscreen it seems. All black background. Is that something with how the lockscreen behaves or are these the splotches you guys speak of?
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
As ascertain said above you, they're hard to see and they're best seen when the screen goes black but it still on, like booting into recovery. There could be any number or size of them on your screen, or none. I was able to see them in a very dark room with a my brightness all the way down and a black wallpaper. I also had lux to lower the brightness more.
A lot of people probably have them and don't even know it. My wife's gs3 has the blotches and she didn't know before I told her. A friend with an at&t gs3 has blotches and my first two gs3's had them. Pretty common, I'd say.

I have those black specs and I had them on every Galaxy S phone I've owned. I even had them on my Galaxy Nexus (much worse on the Nexus though). It doesn't bother me too much, screen burn in on the status bar bothers me more. -_-
Sent from my 'milky' white S3 on the ever-getting-better Sprint network.

My S3 has them, my Fascinate didn't and my Incredible didn't either. I have been flashing different ROMS/Kernels lately and noticed that with some ROMs/Kernels they are not as noticeable especially during boot. Hmm.