Develop Bugs

[Q] Removing Scratches

Hey guys! I just got my nexus and, well it has a bad scratch on the screen... bad enough that I can feel it with my fingers. Its not HORRIBLE but its kind of annoying. How can I remove this? I've heard toothpaste works good. Thanks
Sent from my Galaxy Nexus using xda premium

I would recommend buying some kind of display polish before experimenting with toothpaste, since the device is brandnew!
Sent from my Galaxy Nexus using XDA

is it on the display, side or back?

cade80 said:
is it on the display, side or back?
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On the display (screen) updated op with more info
Sent from my Galaxy Nexus using xda premium

Honestly, you can't just remove the scratch. A screen protector will mask the scratch. Your going yo have to replace the screen. Samsung should have put certified gorilla glass instead of a different fortified glass on the gnex. Think about it. Your not going to go without a scratch in the 2-3 years you have the phone.. so deal with it!
Sent from my Galaxy Nexus

Okaay said:
Honestly, you can't just remove the scratch. A screen protector will mask the scratch. Your going yo have to replace the screen. Samsung should have put certified gorilla glass instead of a different fortified glass on the gnex. Think about it. Your not going to go without a scratch in the 2-3 years you have the phone.. so deal with it!
Sent from my Galaxy Nexus
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My 5 months of going caseless and without a screen protector disagree =]

You're sorta out of luck here. The phone is coated with a special oleo-phobic coating, so if you try to buff-out the scratch there will be a weird patch that will be noticeable to the touch and eye of where you scratched off the coating, unless you buff out the entire screen, which will give you more scratches most likely. My advice, cover it with a nice screen protector or ignore it until your phone develops more scratches, and then replace the entire screen. It will run you about ~$250 for the display. Honestly, if it bothers you that much replace the screen. You may be able to sell your scratched screen for $100 on Ebay for those people who crack their digitizer.

You can try the XO skins actually really good covering scratches (my brother mess up his phone too ) and cheap too and good warranty even outside US
http://xoskins.com/cell-phone-skin-...tectors/samsung-galaxy-nexus-screen-protector
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

jgalan14 said:
You can try the XO skins actually really good covering scratches (my brother mess up his phone too ) and cheap too and good warranty even outside US
http://xoskins.com/cell-phone-skin-...tectors/samsung-galaxy-nexus-screen-protector
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2
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Thanks for that suggestion. I just bought one. Hope it works.
Sent from my Galaxy Nexus using xda premium

dw9906 said:
Thanks for that suggestion. I just bought one. Hope it works.
Sent from my Galaxy Nexus using xda premium
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Np man
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

Love the screen protector, but it did absolutely nothing to hide my scratch.
Sent from my Galaxy Nexus using xda premium

dw9906 said:
Love the screen protector, but it did absolutely nothing to hide my scratch.
Sent from my Galaxy Nexus using xda premium
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Really the sucks man well now you know where to get some good quality screen protector
Sent from my Sprint Galaxy Nexus CDMA using Tapatalk 2

Hey guys im looking at buying the gnex soon. The only thing holding me back is i keep hearing it scratches very easily. Im not a big fan of big cases and usually use the phone naked. Has anybody that been using it without protector and notices it scratches easy? Ive had a sgs1 for two years and that thing is like a brick. Dropped it too many times and not one scratch. Thanks
Sent from my Transformer TF101 using xda premium

i've been using it without a screen protector, for about 4 months now. I generally keep my device very well, i dont over-protect it, but im not careless with it either, i.e. i dont put it in screen first with keys and loose change. so far it's absolutely pristine. It may not be gorilla glass, but it is something very similar. and judging form my experience with a samsung galaxy s 2 even gorilla glass isn't unscratchable, per se.
---------- Post added at 09:58 PM ---------- Previous post was at 09:57 PM ----------
BiteBlaze said:
Hey guys! I just got my nexus and, well it has a bad scratch on the screen... bad enough that I can feel it with my fingers. Its not HORRIBLE but its kind of annoying. How can I remove this? I've heard toothpaste works good. Thanks
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
DO NOT USE TOOTHPASTE. EVER.
You will destroy your screen, toothpaste contains abrasive particle that kinda work like sandpaper on tooth enamel, which is very very hard.
get a zagg prtector or something similar, it comes with a gel foam applicant, which fills those scratches and when the screen protector goes onit creates a gapless layer, and you wont be able to see or feel the scratch. Well...at least the scratch wont be very obvious.

My two weeks old GNex, naked for only a week, then i had a scratch, very tiny scratch (between 'F' and 'G' portrait keyboard).
And it only noticeable under the light with a great focus of your eyes. It's okay, I don't like using case.

I can debunk two myths in this and numerous threads: 1. Toothpaste does not work in 'removing' or even masking scratches on the GNex. 2. Toothpaste does not otherwise 'mess up' your screen in trying to fix a scratch (at least using plain, mint Colgate paste )
Like others, I was curious to see if it'd work. I read in numerous sources that kept pointing to toothpaste as a home remedy, however oddly no success stories, but at the same time no stories of ruining your screen either. I tested a tiny spot first, in the corner of the display for 'abrasive' damge. Nothing. I then moved on to the scratch itself - a scratch that's about 3/4" in lenght (I got the phone used at a nice price due to the scratch). I used a tiny bit of plain white toothpaste, a q-tip that was barely damp, and a micro-fiber cloth. I applied the toothpaste ALONG the scratch and not just apply it in swirls, and waited for it to dry. I then buffed the paste off with the micro-fiber cloth. I did this twice. Nothing fixed, yet nothing ruined. So there you have it. That's my story.
I also tried Ghost Armor to mask it. Didn't help at all, if anything you could see it more than just when the light hits it just right 'naked.'
Additionally it looks like the long-term test of that one poster replacing just the GLASS on his GNex was not successful as he recently updated his post saying that various debris has found its way under the screen since his successful replacing of it. Due to this, he specifically says that due to the risk and debris, it's not worth it.
SO.... you either have to deal with the scratch(es), or replace the screen, digitizer, etc or just purchase a new/used device. Currently Gnex's are going for about $260-285 on Ebay auctions (cheaper on CL), while making a few calls to replace my screen fully runs anywhere from $200-250 locally.
However, I've heard stories where folks send their devices into Samsung to get just the glass replaced. If you start a ticket with them, they'll quote you around $163 including shipping both ways. However, there are stories of credit cards not being charged at all and covered under warranty if all they do is replace the glass.
Hope this helps.

How many people use screen protectors? Any like Gorilla Glass?

So I've had my HTC One X for a few months now and the minute I took it out of the box I put a screen protector on it, not wanting to get fingerprints on it before I put it on. I put it really well, and I kept it like that for a while til I got really fed up with the texture of the screen protector. I just took it off two days ago and it feels so much better! There really is nothing like gorilla glass. But I'm really paranoid about it and don't want it to get scratched, so I was wondering how many people use screen protectors on their HTC one Xs and how has that faired you, and also are there any screen protectors that feel just like gorilla glass?

I don't use a screen protector. Not yet. So far over 30 scraches and counting. The first few scratches were understandable (who would have guessed a pair of keys would rape the **** out of my display?) If it's the oleophobic coating that's being scratched then this is just ridiculous. he rest popped out of nowhere through normal use.

I think some OneXs just came out of a bad batch. My first OneX scratched way too easily, this second one I got (first started developing yellow spots) haven't gotten any scratches at all.

shadehh said:
I don't use a screen protector. Not yet. So far over 30 scraches and counting. The first few scratches were understandable (who would have guessed a pair of keys would rape the **** out of my display?) If it's the oleophobic coating that's being scratched then this is just ridiculous. he rest popped out of nowhere through normal use.
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Holy christ that would drive me mad @[email protected] Now I'm even more paranoid about having taken it off.
jonshipman said:
I think some OneXs just came out of a bad batch. My first OneX scratched way too easily, this second one I got (first started developing yellow spots) haven't gotten any scratches at all.
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How long have you had your second one for? And do you use a case?

See what I mean? It's not the first time i read about people's screens not being prone to scratches after getting a new handset. Even my friend who owns the one x has not got one single scratch. I'm starting to really get pissed off at htc.

shadehh said:
See what I mean? It's not the first time i read about people's screens not being prone to scratches after getting a new handset. Even my friend who owns the one x has not got one single scratch. I'm starting to really get pissed off at htc.
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Honestly I know how you feel. I've been disappointed a couple of times with my One X since I got it, in fact I only started being satisfied with it at all once I got rid of Sense. Hardware-wise, though, yeah it could be better, battery life and colors, even. I just hope that mine isn't one of the ones prone to scratches... I really can't afford another one right now, and I would totally buy one anyways @[email protected]

I never used a screen protector on my one x and i have it pretty much since it was released. Don't have a single scratch on my screen yet, the trick is to be careful and not putting the phone and the keys in the same pocket.
Sent from my HTC One X using xda premium

PCServe said:
I never used a screen protector on my one x and i have it pretty much since it was released. Don't have a single scratch on my screen yet, the trick is to be careful and not putting the phone and the keys in the same pocket.
Sent from my HTC One X using xda premium
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Now that does make me feel better.

I use an Invisible Shield HD, and its near impossible to tell anything is on the phone. Only in direct sunlight is it visible, and that is only the edges that can be seen, only slightly. I also had 3 scratches on the screen, and they can't be seen anymore.
Sent from my HTC One X

So protectors help hide the scratches?
Sent from my HTC One X using xda app-developers app

PCServe said:
I never used a screen protector on my one x and i have it pretty much since it was released. Don't have a single scratch on my screen yet, the trick is to be careful and not putting the phone and the keys in the same pocket.
Sent from my HTC One X using xda premium
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Yeah I agree, no scratches on mine, BECAUSE I LOOK AFTER IT
I don't do stupid things like putting it in a pocket with other stuff and then wonder why it's scratched? That's like cleaning your car with a stone and then saying it's more prone to scratches than everyone else's car.
Sent from my HTC One X using xda app-developers app

I used my HTC sensation for 11 months with no screen protector and didn't have one scratch on it.
My HOX however I put a zagg screen protector on it straight away. I want to keep it in good condition for resale value in the future.
Apparently zagg have brought out a HD screen protector that doesn't have the orange peel touch effect, I'm searching everywhere but can't find these in the UK at the moment even though you can buy them from the zagg.com
Sent from my HTC One X using xda premium

shadehh said:
So protectors help hide the scratches?
Sent from my HTC One X using xda app-developers app
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They do it very well. I don't even remember where the scratches were.
Sent from my HTC One X

niklfc83 said:
I used my HTC sensation for 11 months with no screen protector and didn't have one scratch on it.
My HOX however I put a zagg screen protector on it straight away. I want to keep it in good condition for resale value in the future.
Apparently zagg have brought out a HD screen protector that doesn't have the orange peel touch effect, I'm searching everywhere but can't find these in the UK at the moment even though you can buy them from the zagg.com
Sent from my HTC One X using xda premium
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Click to collapse
The HD Invisible Shield from Zagg is amazing and seriously invisible.
Sent from my HTC One X

Had my One X for 3 months and I've never had a screen protector on it or a case and it has no marks on it at all, just gets a little dirty cause I'm a mechanic.

SammyK300 said:
Had my One X for 3 months and I've never had a screen protector on it or a case and it has no marks on it at all, just gets a little dirty cause I'm a mechanic.
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Famous last words!...
I use a case (jelly) but not screen protector. I used a screen protector for about a month on my old desire hd and it was horrible. AND I forked out for an expensive one. Ruins the display and feels clammy to swype on. If you're careful, the screen doesn't get scratched really anyway, imo. It won't stop the screen cracking if you do drop it awkwardly either, which to me is the main worry.
Conclusion: If you bought your phone to enjoy it, don't get a screen protector 'cause they're horrible, if you didn't buy it to enjoy it, sell it and get yourself an old 3310.
sent from my internet

My one x is full of microscratches (the ones you can only see tilting your phone in direct sunlight).
I'm EXTRA careful with my phones, and I've never had this problem before with my other htc phones (diamond, diamond 2, HD2, DesireHD, Sensation) some people say it's the coating or whatever, there's even an online petition to ask htc to solve this problem.
Use a screen protector! This phone is extra sensible to microscratches, you've been warned.
Enviado desde mi HTC One X

I have an invisible shield and highly recommend getting one.
Sent from my HTC One X using xda app-developers app

Using a Brando UltraClear screen protector, it's simply unbeatable. And yes, I did try Zagg's, Martin's, etc..

I work in a though enviroment from time to time so i don't wanna take any chances.
I use bestskinsever.com Best screenprotector I've ever had, and its much cheaper then the once from Zagg.com
Best Skins Ever are the bomb

Scratched Already!

UUUUGH
I woke up this morning in a rush, threw my phone in my pocket. Ran out the door to class.
Realized after class when a friend wanted to look at my phone they were with my keys! There are all these little microscratches and a few bigger ones DEAD CENTER.
It isn't too noticeable until light his it from a certain direction.
But I cannot freakin believe that I let that happen. I usually am completely OCD about these things, and I normally put screen protectors and cases on my phone the MINUTE I open the damn thing.
Hell - I do it for all my devices. My laptop, Vita, my gaming consoles, I have protective stuff for everything!
The Note 2 didn't have a Zagg yet, and they list it on their page but it isn't featured or "imaged". The last time I did that with Zagg, the damn thing came to be unpunctured - aka I had to manually cut the material out with a knife (hard as hell to do, near impossible without stretching!)
So I waited one day too long it seems. Screw me right?
I'm so annoyed and bothered now. Brand new phone, brand new scratches. First phone screen scratch issue I've had in over 4 years.
Does anyone know any real solutions (aka not toothpaste -.-) that I could try to buffer them out?

Return it for another color if u dont mind it.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

majorbgss said:
Return it for another color if u dont mind it.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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Have you returned phones to ATT before? Im not familiar with the process and how easy it may or may not be.

If you get a replacement, they do sell the Zagg Shields for the Note II at Best Buy. When I first bought my Note 2, I immediately drove to Best Buy and picked up the HD version of the Zagg Shield for it! It definitely looks good on the phone. They had the smudge free version of the shield but I'm not sure if it lowers the clarity...

OmegaNemesis28 said:
Have you returned phones to ATT before? Im not familiar with the process and how easy it may or may not be.
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If you're within your 14 day return window, they will just charge you $35 restock fee and give you a new one. Or .. just suck it up.. slap on a screen protector now and you won't even notice the scratches.

Damn, what the hell are your keys made of? Steel can't even scratch tempered glass let alone gorilla glass 2.

simonxliu said:
Damn, what the hell are your keys made of? Steel can't even scratch tempered glass let alone gorilla glass 2.
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Hate to say it - I had the SAME issue.. This is more like spider monkey glass, nowhere near as strong as they say it is.
Mine has a couple small scratches from being in my pocket as well..

pirgulation said:
Hate to say it - I had the SAME issue.. This is more like spider monkey glass, nowhere near as strong as they say it is.
Mine has a couple small scratches from being in my pocket as well..
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+ 1 got the flip cover as soon as I could. Got it now and now I dont need no interfering screen protecter
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app

Happened to me the 2nd day I had my Note.
I put it in my backpack for less than 15 minutes in the afternoon. THAT NIGHT I got my new screen protectors in the mail and as I was going to apply the screen I noticed the scratches all over the screen.
The glass is NOT scratch proof by any means just because it is gorilla glass. Sure typical metal wont scratch the screen but just about anything else will.
I took it back to ATT and they switched it for a new one, no questions asked for the restocking price of 35 bucks.
I slapped a screen protector on my new Note the minute I opened the box.
Sent from my SAMSUNG-SGH-I317

Have had phone for a month now and just noticed a 1cm scratch thats barely visible with the eye but can be felt with my fingernail. No idea what caused is ive been babying this. Thats what I get for believing in gorilla glass. Ordered JLG today to prevent future occurences

If it makes you feel any better I cracked the glass completely... I'm also very careful with my phones. It took a 3 foot fall onto pavement (hands not used the size yet) and the glass is completely shattered... it wasn't even 24 hours old. Now I am waiting fr the repair place to get the full lcd+touch+glass screen back in stock - will cost me over $300 to have it fixed.
Sooo - little scratches on your screen...
I'm not sure what kind of glass Sammie is using on the Note 2 but it seems pretty fragile. My original galaxy and moto Atrix handled much worse falls without any damage whatsoever.
OmegaNemesis28 said:
UUUUGH
I woke up this morning in a rush, threw my phone in my pocket. Ran out the door to class.
Realized after class when a friend wanted to look at my phone they were with my keys! There are all these little microscratches and a few bigger ones DEAD CENTER.
It isn't too noticeable until light his it from a certain direction.
But I cannot freakin believe that I let that happen. I usually am completely OCD about these things, and I normally put screen protectors and cases on my phone the MINUTE I open the damn thing.
Hell - I do it for all my devices. My laptop, Vita, my gaming consoles, I have protective stuff for everything!
The Note 2 didn't have a Zagg yet, and they list it on their page but it isn't featured or "imaged". The last time I did that with Zagg, the damn thing came to be unpunctured - aka I had to manually cut the material out with a knife (hard as hell to do, near impossible without stretching!)
So I waited one day too long it seems. Screw me right?
I'm so annoyed and bothered now. Brand new phone, brand new scratches. First phone screen scratch issue I've had in over 4 years.
Does anyone know any real solutions (aka not toothpaste -.-) that I could try to buffer them out?
Click to expand...
Click to collapse

plemen said:
If it makes you feel any better I cracked the glass completely... I'm also very careful with my phones. It took a 3 foot fall onto pavement (hands not used the size yet) and the glass is completely shattered... it wasn't even 24 hours old. Now I am waiting fr the repair place to get the full lcd+touch+glass screen back in stock - will cost me over $300 to have it fixed.
Sooo - little scratches on your screen...
I'm not sure what kind of glass Sammie is using on the Note 2 but it seems pretty fragile. My original galaxy and moto Atrix handled much worse falls without any damage whatsoever.
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Click to collapse
Supposed to be gorilla glass 2

The GN2 Gglass debate has already taken place.
http://forum.xda-developers.com/showthread.php?t=1958329
It scratches on every device its been used on so screen protector up or Flip cover to avoid screen damage.
hehe I got lucky on my Epic Touch 4G no scratch ,ding or dents.
GN2 screen is larger more prone to damage so I'm using flip cover protection on it.
I recommend the Tridea case - http://www.amazon.com/Black-Samsung-Premium-T-Mobile-Unlocked/dp/B009SNTHPO/ref=cm_cr_pr_product_top

Yeah I'm sure it's not the phone but just having more screen to scratch/crack etc. I always go caseless and without screen protector but I am buying a coat off armour for this sucker once it's repaired
sling said:
The GN2 Gglass debate has already taken place.
http://forum.xda-developers.com/showthread.php?t=1958329
It scratches on every device its been used on so screen protector up or Flip cover to avoid screen damage.
hehe I got lucky on my Epic Touch 4G no scratch ,ding or dents.
GN2 screen is larger more prone to damage so I'm using flip cover protection on it.
I recommend the Tridea case - http://www.amazon.com/Black-Samsung-Premium-T-Mobile-Unlocked/dp/B009SNTHPO/ref=cm_cr_pr_product_top
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Sent from my MB860 using xda premium

I have also scratched my screen and do not know how it happened, everyone beware(be aware?)...

OmegaNemesis28 said:
Have you returned phones to ATT before? Im not familiar with the process and how easy it may or may not be.
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Click to collapse
I think if you are within 14 days you can still exchange it. I did it from bestbuy, I had 60 days though (silver member)
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Iv had the phone for alomost a month ....bare back no scraches
Sent from my SAMSUNG-SGH-I317 using xda premium

Learic said:
If you get a replacement, they do sell the Zagg Shields for the Note II at Best Buy. When I first bought my Note 2, I immediately drove to Best Buy and picked up the HD version of the Zagg Shield for it! It definitely looks good on the phone. They had the smudge free version of the shield but I'm not sure if it lowers the clarity...
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Click to collapse
It makes the pen drag significantly, the anti smudge ones I mean. I had to take it off and return it, it was too annoying.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

722ish said:
It makes the pen drag significantly, the anti smudge ones I mean. I had to take it off and return it, it was too annoying.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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Click to collapse
I think you just answered a question I had in another thread...you were able yo return your zagg to best buy with no problems?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

You might try one of these. I have never used them but they claim to fill in 95% of the scratches on your screen and they do have one for the note 2.
http://xoskins.com/

remove hairline scratches

This may seem like a dumb question and i have seen mixed results and various methods. I just bought a used GNex and didn't look at the screen close enough (deal was at night). The scratches are very thin and can only be seen in direct light, you have to look for the scratch most of the scratches expect one. Not noticeable with the screen on, they are very very thin.
Since its very minor it not to bad, but wondering if there is a way to "fill" it in with something. I have heard of Displex, Brasso, toothpaste, Banana and Banana Skin etc all claim to work on touchscreens. But this is an AMOLED screen and is made of glass as we all know.
I know toothpaste can be used on cars, headlights and CD's and actually have used it in the past. But never on a glass touchscreen.
Do you think any method would work?
I'm inclined to try toothpaste, but i heard the screen has a protective coding that will be removed from the screen if toothpaste is used.
The other idea I had which seems dumb is to use Zagg's solution and see many it will fill it in?
PS Yes I know the screen protect will work, but don't want to hide the scratches but rather fix them.

just live with them, end of story

There is no way to "fix" a scratch. It's an actual piece of glass missing. All that could be done would be to wear the entire screen down to that level, which is what the so called repair kits do. For obvious reasons you don't want to wear down the GNex screen.

Yea,there's nothing to do to fix it.you can hide it,but not fix it. You can on non touch screen gadgets,but not on SAMOLED.toothpaste wouldnt work,banana would just make your screen mute,and you for shure cannot brush it out with sandpaper then polish it. Live with it,believe me,99% of us in the Gnex forum have them,i wanted to cry when i noticed it,but its just not worthy. You will forget about it in a few days.

Mine has a tiny one on the lower left hand side of the screen, and it rarely bugs me anymore. You can only see it from certain angles. And trust me, I'm a freak about this stuff.

I have some of these. Because you actually have to look for them to see them I don't mind at all. If I could see them with the screen on then I'd be *****ing.

I'm just mad i didn't check the phone enough when I bought it, trusted the guy when he said it has no scratches. Well I'm not going to be using it. Its for my momma, paid $200 CAD which was alright.
The scratches are noticeable with the screen off in regular light, but not with the screen on.

If you want to use a screen protector, the wet apply ones fill in the scratch and make it harder to see.
Sent from my Galaxy Nexus using xda premium

How did you guys scratch the screen? I don't have scratches at all...well after reading this thread I want to say I probably do and will find a few if I look closely enough...
Sent from my Galaxy Nexus using xda app-developers app

msavic6 said:
If you want to use a screen protector, the wet apply ones fill in the scratch and make it harder to see.
Sent from my Galaxy Nexus using xda premium
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Yeah thinking of getting a Zagg, hate the rubbery feel though. Any recommendations?

jebise101 said:
Yeah thinking of getting a Zagg, hate the rubbery feel though. Any recommendations?
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I've heard that GhostArmour is less rubbery and there's another brand called *exoskin*(not 100% sure of the name) I think which also makes a wet apply screen protector that's better then zagg.
Sent from my Galaxy Nexus using xda premium

I recently purchased xoskin and it works quite well. Can't see the scratch on my screen at all. Watch their YouTube video.
Sent from my Galaxy Nexus using xda premium

BrianKLV said:
I recently purchased xoskin and it works quite well. Can't see the scratch on my screen at all. Watch their YouTube video.
Sent from my Galaxy Nexus using xda premium
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Yeah generally the Wet screen protectors will "fill" in micro scratches. If im not mistaken xoskin gives a lifetime warranty as well right?

Is gorilla glass 5 a faulty product? Scratched phones!

I pretty much already started talking about it in a different thread but I figured I should start a new thread. The issue is a lot of the phones that I've seen are already scratched up in the back and some even on the front. Frankly I'm quite surprised that after one to two weeks these phones are not holding up. I suppose I can always get tempered glass on the front, it's some kind of clear shield on the back but wouldn't you expect with the way Gorilla Glass performed in the past that gorilla glass 5 would have been better? Scratching my head on this one, but thought maybe if we get enough complaints or pictures of it, maybe Samsung or Cornering will address it?
Sent from my Terminator T-800 using XDA Free mobile app

MACHEK said:
I pretty much already started talking about it in a different thread but I figured I should start a new thread. The issue is a lot of the phones that I've seen are already scratched up in the back and some even on the front. Frankly I'm quite surprised that after one to two weeks these phones are not holding up. I suppose I can always get tempered glass on the front, it's some kind of clear shield on the back but wouldn't you expect with the way Gorilla Glass performed in the past that gorilla glass 5 would have been better? Scratching my head on this one, but thought maybe if we get enough complaints or pictures of it, maybe Samsung or Cornering will address it?
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All I've seen are the full-size pics of that particular phone in the crop you made. It literally looks like someone stepped on its face and dragged it along its back on a concrete or tile floor. One scratched phone does not a crisis or epidemic make. Unless Corning wants to go out of business the scratches in that pic couldn't have been from casual use.

Someone in another thread said they placed their phone in their pocket and got a scratch on the front after one day. I just didn't want to hijack someone else's thread so I started this one. Many people have seen the same thing at various locations
Sent from my Android Toilet using XDA Free mobile app

And here is a different phone. I know same color but it's a different one which isn't that great of a pic but you can see it on the bottom too

Ugh, with this thread. The phone isn't even fully out yet. You have begun a conspiracy based on two pics of early releases that you didn't scratch yourself. Who are you, the DNC?
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jackdforme said:
Ugh, with this thread. The phone isn't even fully out yet. You have begun a conspiracy based on two pics of early releases that you didn't scratch yourself. Who are you, the DNC?
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Lol
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I have drove by three different stores with display units and I can confirm that all three units had more scratches already than the other prior gorilla glass phones. I really hope it's not an issue, but they looked bad enough for me to hold off on the preorder till I see some real life accounts.
Two of the phones had similar scratches as the op picture, the last had deep gashes on the screen. I snuck a pic of the last one.
Yup, those are scuffs on the middle of the screen, not smudges. Is it a coincidence all three are banged up? I sure hope so.

Until they decide to make screens out of sapphire or diamond then it'll always get scratched regardless, gorilla glass scratches just as easily as any tempered glass and things like dust or sand particles will always be able to scratch glass.
Don't expect the glass to be better just because the number went up by 1, what's actually made better is shatter resistance.

You all need to understand that Gorilla glass 4 & 5 are same "scratch" resistant. The difference between the two is the Gorilla 5 is less "breakable". Don't get scratch and breakable mixed-up.

I've been a long time samsung smart phone user and I have noticed one thing in common with the 'scratch resistance' on my phones, It seems that the oleophobic coating on the samsung devices gets scratched easily while the only 2 Huawei devices ive owned ( Nexus 6P and P9 Plus ) never had a hairline scratch until this day.

Good Lord - the phone's not even out yet. This is like the RAM thread, one YouTube video showing multitasking being funky has everyone's underwear in a bunch. If GG5 scratches easily we'll know about 30 days after the phone's in people's hands. Same thing for multitasking performance. If the potential for those being problems freaks you out wait a month before buying the phone. All this self-created hysteria and conclusion drawing based on such limited evidence isn't going to alter reality.

I don't get why they haven't included self healing properties to glass screens yet.

cadcamaro said:
I don't get why they haven't included self healing properties to glass screens yet.
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It's typically because the self healing nature of the material is plastic not glass and the substrate winds up skewing the optical clarity of the lens.
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Isnt the thing thats scratched in that photo the plastic cover over the screen and not the screen itself ?

Crichton333 said:
Isnt the thing thats scratched in that photo the plastic cover over the screen and not the screen itself ?
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Lol sure does look like it. There is varying blue colors on the first pic around the edge before the gold rim. Looks ro be the case...nice eye. Didnt notice it until just now.

Wondering if people are "testing" it intentionally on the demo models?
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Crichton333 said:
Isnt the thing thats scratched in that photo the plastic cover over the screen and not the screen itself ?
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FYI the first image is my pic and not the OP. It's from a tmobile store by my work. I handled it myself and it did not have any protector on it. Here are the originals.
I pointed it out to the rep and he even tried scratching it off lol. Of course it didn't come off. He said they haven't been handing the demo well and has been tossed on the table etc.

Is it possible that Samsung sent these out with substandard glass cause they sent then as display models? Or do they not bother doing something like that? Maybe that's why they scratch easy?
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MACHEK said:
Is it possible that Samsung sent these out with substandard glass cause they sent then as display models? Or do they not bother doing something like that? Maybe that's why they scratch easy?
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I highly doubt that.
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MACHEK said:
Is it possible that Samsung sent these out with substandard glass cause they sent then as display models? Or do they not bother doing something like that? Maybe that's why they scratch easy?
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No. I think it's more that folks expect miracles. It's glass after all (and it's only a phone, not a military application)