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Since T-mobile live chat did help one bit (background info will be provided shortly), I figure I'll ask the helpful people on XDA.
Trouble: I have a Samsung Galaxy Note 2 (t-mobile variant) running the latest update that is suppose to enable LTE (updated through kies). On 3 to 4 bars out of 4 bars of 4G signal, my download speed varies from 0.05 mbps (when I initially got them in nov 2012) to 5 mbps according to speedtest.net; however, I have seen download speed of 12mbps, but that is only around a local T-mobile store. My 2 locations that I always test are all within 1 hour driving from downtown Los Angeles (with the closest one being only 10 minutes drive) and both city are in populated area, so both cities should provide pretty good HSPA+ signal. The only possibility for the cause that I can think of is the modification to t-mobile's 1900 band, but an employee at a local T-mobile store told me that the Galaxy Note 2 shouldn't be affected by this unless there is a special case. But problem is, I almost never seen a connection speed that goes past 7mbps on my phone.
What T-mobile live chat told me: I won't post the entire chat history unless people really want to see and give yourself some palm to face, so here is a very accurate summary of it. 1) it is very reasonable to be running at a download speed of 0.2 mbps on a full bar of 4G HSPA+ 42 signal on my galaxy note 2. 2) I will be stuck with this speed until LTE rolls out. 3) YES my speed WILL BE THE SAME as my iPhone 3G running on EDGE network from 4 years ago. (I asked #3 as part of a joke because I am just so speechless before that point, and the person actually agreed with that statement) Throughout this chat session, I was provided with links to troubleshoot and possible explanations. One link stated the situation where you go over your data limit, which I have used 1.4GB out of my 5GB data plan.
TL;DR (too long; didn't read): 4G speed on note 2 really slow (read the numbers in the 1st paragraph) and t-mobile live chat representative is completely clueless (funny read if you have time)
Same issue here, ive been experiencing it since December last year. At first I got 0.00mb for weeks when normally I would get 8mb to 15mb down. Tmo requested a service ticket which by the way is still open. According to them work is being done on the towers but its been months now. Ill stick with tmobile, I know they'll make it right. As of now my phone will either get 3mb down or network errors.
Sent from my SGH-T889 using xda app-developers app
haha438 said:
Since T-mobile live chat did help one bit (background info will be provided shortly), I figure I'll ask the helpful people on XDA.
Trouble: I have a Samsung Galaxy Note 2 (t-mobile variant) running the latest update that is suppose to enable LTE (updated through kies). On 3 to 4 bars out of 4 bars of 4G signal, my download speed varies from 0.05 mbps (when I initially got them in nov 2012) to 5 mbps according to speedtest.net; however, I have seen download speed of 12mbps, but that is only around a local T-mobile store. My 2 locations that I always test are all within 1 hour driving from downtown Los Angeles (with the closest one being only 10 minutes drive) and both city are in populated area, so both cities should provide pretty good HSPA+ signal. The only possibility for the cause that I can think of is the modification to t-mobile's 1900 band, but an employee at a local T-mobile store told me that the Galaxy Note 2 shouldn't be affected by this unless there is a special case. But problem is, I almost never seen a connection speed that goes past 7mbps on my phone.
What T-mobile live chat told me: I won't post the entire chat history unless people really want to see and give yourself some palm to face, so here is a very accurate summary of it. 1) it is very reasonable to be running at a download speed of 0.2 mbps on a full bar of 4G HSPA+ 42 signal on my galaxy note 2. 2) I will be stuck with this speed until LTE rolls out. 3) YES my speed WILL BE THE SAME as my iPhone 3G running on EDGE network from 4 years ago. (I asked #3 as part of a joke because I am just so speechless before that point, and the person actually agreed with that statement) Throughout this chat session, I was provided with links to troubleshoot and possible explanations. One link stated the situation where you go over your data limit, which I have used 1.4GB out of my 5GB data plan.
TL;DR (too long; didn't read): 4G speed on note 2 really slow (read the numbers in the 1st paragraph) and t-mobile live chat representative is completely clueless (funny read if you have time)
Click to expand...
Click to collapse
Just change your apn to old apn. You will get your speed before update. New apn with update will benefit if you are in LTE area.
jay661972 said:
Just change your apn to old apn. You will get your speed before update. New apn with update will benefit if you are in LTE area.
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Click to collapse
I would if it would work. I've had a galaxy S2 and a galaxy S3 since then and they all have the issue. seems like i'll have to wait it out.
what is the old APN settings?
haha438 said:
what is the old APN settings?
Click to expand...
Click to collapse
Here you go .... http://support.t-mobile.com/docs/DOC-1979
Crazy4G1 said:
Same issue here, ive been experiencing it since December last year. At first I got 0.00mb for weeks when normally I would get 8mb to 15mb down. Tmo requested a service ticket which by the way is still open. According to them work is being done on the towers but its been months now. Ill stick with tmobile, I know they'll make it right. As of now my phone will either get 3mb down or network errors.
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Other than 3 or 4 specific areas, I have yet to see a speed past 8mpbs, even 6 to 7mpbs are rare. This has been going on since the day i got the phone, and just like you, i was told that the towers' 1900 band is being modified. But today, i was told that the modification shouldn't affect my phone, which lead me to talk to tmobile through their online chat system
Try calling up T-Mobile and complain about data speed is freaking slow. Ask them to reset your data. I did that couple day ago. now my speed before was 5meg down now its 15+ meg download.
Sent from my SGH-T889 using xda app-developers app
haha438 said:
Other than 3 or 4 specific areas, I have yet to see a speed past 8mpbs, even 6 to 7mpbs are rare. This has been going on since the day i got the phone, and just like you, i was told that the towers' 1900 band is being modified. But today, i was told that the modification shouldn't affect my phone, which lead me to talk to tmobile through their online chat system
Click to expand...
Click to collapse
When I upgraded from my Vibrant to the Sensation, I was under the impression that because of the Sensation's radio, that my speeds would be doubled because it had HSPA+ 21. Then I got the S3 and now the Note 2 and assumed the HSPA+42 radio would double my speeds again. Sadly, that has never been the case. My speeds between the Vibrant and the N2 are not much different in most places. Almost wish I still had my Vibrant so I could prove myself wrong lol.
I've tried conversing with Tmobile many times, wondering if it's because I have the old required android web, which is supposed to be unlimited, without throttling. Tmobile has claimed every time that's not the case but I don't know if I can believe it. Almost tempted to buy an old Vibrant on ebay just to test it out.
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tony yayo said:
When I upgraded from my Vibrant to the Sensation, I was under the impression that because of the Sensation's radio, that my speeds would be doubled because it had HSPA+ 21. Then I got the S3 and now the Note 2 and assumed the HSPA+42 radio would double my speeds again. Sadly, that has never been the case. My speeds between the Vibrant and the N2 are not much different in most places. Almost wish I still had my Vibrant so I could prove myself wrong lol.
I've tried conversing with Tmobile many times, wondering if it's because I have the old required android web, which is supposed to be unlimited, without throttling. Tmobile has claimed every time that's not the case but I don't know if I can believe it. Almost tempted to buy an old Vibrant on ebay just to test it out.
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Click to collapse
You have to be joking. Just because it's capable does not mean the congested network will give you that.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Slowed down here in NYC about a month ago. Can't wait for LTE, latest news says "early summer".
I just got this phone and noticed a slow down speed as well. If you want to call it that...
On my s3, in good 4G coverage, I was getting 12-20mbps, to where I never see over 10 now. My uploads are about the same though, in the mid 3's.
I honestly can't tell a huge difference in speed in my case. I will say, my Note trumps my s3 in every way you can imagine.... Minus speed.
Just kind of a gut check, lol!
I feel for some of you guys with those low mbps.
Sent from my SGH-T889 using Tapatalk 2
since I've had my gnex these are my favorite highlights of verizon service
1. LTE started at 25 megs it's now at 10
2. My unlimited contract is technically still valid but for some reason I can barely ever break 4gb since they stopped offering it
3. Following my internet service Verizon now pre compresses data like pictures sent to my phone = crappy resolutions
4. 2 years after the launch of LTE the service area has steadily declined
5. Google voice magically stopped working on the first day of last months billing period = 140 extra dollar bill they wont discount
6. They dont improve the signal they rewrite the software to display more bars
7. When you go to the speed test app magically your phone is faster, something Samsung was recently caught doing
8. This month our 17% employee discount mysteriously needs to be renewed - they forgot to notify us - last time we went for 11 months without it. And we can't do it online.
9. My phone has problems charging but they claim the internet is lies about it being a charging port issue even though I can wiggle it fixed in front of them.
10. bloatware
11. Mysterious connection delays that they say is "solved" by purchasing a new phone
I know I have some more, the point being that before you go out and get a Verizon phone because it's supposed to the best service, look around and make sure it still is.
In my area Wyoming. Verizon really screwed up and sold alltel to at&t. Verizon used to piggy back on alltel towers and alltel was the main cell provider. At&t is now turning off the old alltel service on the towers and making them gsm only. Seems like my service gets worse monthly now and some areas like where I work have quit completely but att that was non existent before is full bars on my work phone. If it wasn't for their better costumer service and having unlimited data I would be done. They day they say no more unlimited data I say goodbye. Probably go back to dumb phone as I can't afford a 12gb data plan.
Sent from my Galaxy Nexus using xda app-developers app
circuitsports said:
since I've had my gnex these are my favorite highlights of verizon service
1. LTE started at 25 megs it's now at 10
2. My unlimited contract is technically still valid but for some reason I can barely ever break 4gb since they stopped offering it
3. Following my internet service Verizon now pre compresses data like pictures sent to my phone = crappy resolutions
4. 2 years after the launch of LTE the service area has steadily declined
5. Google voice magically stopped working on the first day of last months billing period = 140 extra dollar bill they wont discount
6. They dont improve the signal they rewrite the software to display more bars
7. When you go to the speed test app magically your phone is faster, something Samsung was recently caught doing
8. This month our 17% employee discount mysteriously needs to be renewed - they forgot to notify us - last time we went for 11 months without it. And we can't do it online.
9. My phone has problems charging but they claim the internet is lies about it being a charging port issue even though I can wiggle it fixed in front of them.
10. bloatware
11. Mysterious connection delays that they say is "solved" by purchasing a new phone
I know I have some more, the point being that before you go out and get a Verizon phone because it's supposed to the best service, look around and make sure it still is.
Click to expand...
Click to collapse
Not that I'm terribly happy with Verizon, but I'm not sure what you mean by some of these?
1. Probably congestion with all the 4g phones.
2. How can you not get more than 4gb? Does your service stop?
3. How would this do this without extra local software?
4. 4g service is pretty extensive in my area, but it's no bigger than their 3g was and att now has much better coverage.
5. How would you suddenly be charged if Google voice stops working?
9. Likely crud in your micro use port. Sharpen a toothpick to get it out. I've had this from time to time.
Sent from my Galaxy Nexus using xda premium
That's really odd. I will say that i've noticed a tad bit of slowdown in general on their LTE network but i would attribute that to the great increase of traffic compared to what it was when the Nexus originally came out.
I just broke 8 gigs of data usage this month, not sure why you are having problems. Do you have insurance on your phone?
I disagree with everything you're saying, OP.
The next town over, to this day, I get around 40 Mbps down consistently, and last month I used 17 GB.
Speeds and coverage depend on the phone of course, like the Droid RAZR M RIGHT NEXT TO MY GALAXY NEXUS was getting around 2x the download speeds.
Sent from my Galaxy Nexus using xda app-developers app
Is it really not that obvious? New phone have better radios hardware and software wise. When you upgrade your service and speeds will be better
Sent from my Galaxy Nexus using xda app-developers app
I just wanted to update my previous post about the service Wyoming. They actually are putting up towers and 4g in the middle of nowhere that was previously lost when they sold to att. So my service is actually getting better now. I have service now where I need it.
Sent from my Galaxy Nexus using xda app-developers app
I don't know how to address all of your points, because I'm pretty sure some of them aren't problems with Verizon's network, but I can say that network speed was absolutely destined to decrease after the boom of LTE phones.
It's happened with every network after they hit a critical mass of LTE devices.
Network congestion is a serious problem that isn't easily solved. Throwing more towers at it can help mitigate the issue, but much of the problem boils down to limited spectrum- the same reason why populated wifi connections are unusable. It doesn't have to do with the routers being bottlenecked, it's simply the spectrum being overcrowded.
bubarub said:
Is it really not that obvious? New phone have better radios hardware and software wise. When you upgrade your service and speeds will be better
Sent from my Galaxy Nexus using xda app-developers app
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No its not because I have a galaxy s4 on Verizon my girl has AT&T with a iPhone 5 and AT&T 3g/hspa is faster than Verizon's 4g/LTE/3g
Sent from my GT-N8013 using Tapatalk 2
Same thing happened to me. My 4G is now almost non-existent at my house. Used to get 20mbs down. I still broke 80gbs last month (sick and staying at home) but speeds are a fraction of what it used to be.
I opened a T-Mobile line to test out their service in my area (LA/OC) and its pretty awesome. Dead spot here and there but nothing I didn't experience on Verizon either. Also wanted to test how true their unlimited data is. Its been 3 days and pushing 8 gigs. I bypassed the tether block as well. Looking good so far but still got 20 more days to go.
Also picked up an S4 with T-Mobile. Really blows my Gnex to shame. Tethering and charging doesnt turn my phone into a brick of fire. Its been a few hours and the phone is still very cool. Battery even lasts 2-3x longer than the Gnex even while tethering vs Gnex being idle. Its crazy.
antawnm26 said:
No its not because I have a galaxy s4 on Verizon my girl has AT&T with a iPhone 5 and AT&T 3g/hspa is faster than Verizon's 4g/LTE/3g
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Click to collapse
Agreed, this is a common occurrence. LTE has a theoretical max of what, 100mbps? So eventually it *should* surpass HSPA+/HSDPA.
Sent from my Galaxy Nexus using xda app-developers app
antawnm26 said:
No its not because I have a galaxy s4 on Verizon my girl has AT&T with a iPhone 5 and AT&T 3g/hspa is faster than Verizon's 4g/LTE/3g
Sent from my GT-N8013 using Tapatalk 2
Click to expand...
Click to collapse
In context of the O.P's comment he is right. Within Verizons network if you update to a new device it will have better optimized software and radios compared to an older device that Verizon refuses to allow an update for.
my only issue with Verizon is their charging out the ass part
Sent from my Galaxy Nexus using xda app-developers app
I just moved and have been notice a lack in signal on my Note 3 and plan on trading a friend Friday for his G3 and was curious how everyone's signal has been affected switching to the G3.
Service isn't horrible but there are certain rooms I drop calls. Yet my family members with their iPhone 4 have no problems making calls everywhere I struggle.
Of course I have Verizon and different carriers may see different results. But just want to get an idea if I should worry about having worse service and not being able to use my G3 at my new house.
Thanks for your help!!
Sent from my SM-N900V using XDA Free mobile app
Kuchar09 said:
I just moved and have been notice a lack in signal on my Note 3 and plan on trading a friend Friday for his G3 and was curious how everyone's signal has been affected switching to the G3.
Service isn't horrible but there are certain rooms I drop calls. Yet my family members with their iPhone 4 have no problems making calls everywhere I struggle.
Of course I have Verizon and different carriers may see different results. But just want to get an idea if I should worry about having worse service and not being able to use my G3 at my new house.
Thanks for your help!!
Sent from my SM-N900V using XDA Free mobile app
Click to expand...
Click to collapse
I have Sprint, and just switched from a note 3 to the g3. My office is a fringe service area and the G3 is more reliable and seems to grab a signal better than the note 3.
The note 3 would sometimes error out sending texts and occasionally not ring on inbound calls (I have my office phone twinned to my cell) The g3 is relaible enough where I don't even enable wifi calling at work. $.02
I came from the Galaxy S4 and the cell reception with the Verizon G3 is slightly worse.
I have also found that in mountain areas (where the phone can see numerous towers but only the closest one works) it bounces between cell towers constantly and will never stay locked on the cell tower that works. Quite frustrating actually.
terrible on tmobile. but im pretty sure it's just tmobile.
Well thanks for the info guys! I actually ended up trading and thought I should make an update with my results.
So far this phone hasn't had any issues with phone calls in my house which is all I wanted. As far as I can tell the signal in dBm is the same or maybe a little words but only by 1-3 dBm.
I know there was some kinda issues with the last update for the note 3 that broke something in the phone that hurt the service and the only way to fix it was to get it replaced. So not sure if that was my issue or what.
Ran into a little issue when we traded our phones at the Verizon store. I was on my way home and my phone was downloading all my apps and started getting alerts that I hit 50%, 70% n 90% of my data usage when I previously had unlimited data. Looked on my Verizon and some how I went from unlimited data to .723 GB.
So after being on the phone with Verizon for 30 minutes the gentleman said there was nothing he, or his supervisor, or even his supervisors supervisor could do. But there seemed to be some glitch in the system and I shouldn't have lost unlimited data and they have to fill out a form and I should have my unlimited data back in 1-3 days.
Overall I'm loving this phone wayyyy more than my note and really want to root it but figure I should wait till my data issue gets resolved incase Verizon can somehow check stuff out on my phone Just really hope everything works out with my data.
Sent from my VS985 4G using XDA Free mobile app
So in comparing the Sprint Note 4 to Sprint Note 3 the 4 has horrible signal in same areas where 3 was good. What gives and is there a fix? Using a different PRL or radio?
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elcidroyale said:
So in comparing the Sprint Note 4 to Sprint Note 3 the 4 has horrible signal in same areas where 3 was good. What gives and is there a fix? Using a different PRL or radio?
Sent from my SELF
Click to expand...
Click to collapse
What do you mean by signal? Bars? I have better 4g speeds then my Note 3.
Sent from my SM-N910P using Tapatalk
elcidroyale said:
So in comparing the Sprint Note 4 to Sprint Note 3 the 4 has horrible signal in same areas where 3 was good. What gives and is there a fix? Using a different PRL or radio?
Sent from my SELF
Click to expand...
Click to collapse
Many have this issue and many do not. What I can tell you from first hand experience is this.
You will complain to Sprint for about three weeks. Make several visits to a store and finally if you are lucky you will get to talk to their top tier tech support. That tech will tell you that according to a log that only the techs at that level can see, that Samsung has reported that a certain number of Note 4 phones are having issue connecting to Sprint towers and need to be reflashed.
This reflash is not a USB operation but JTAG operation and requires it to be done by a Samsung service center. I was lucky as their is one just 20 minutes from my apartment in Plano. So I got a service number from Samsung support over the phone and took it in. They kept it for 3 hours, ran diags and reflashed and said nothing is wrong with it. Ran a speed test there and 27/15. Got home and was back to maybe 1/.05. According to their coverage map and the position of my home tower as they call it I am in the heart of SPARK but still get only these speeds.
So in a Nutshell Sprint will tell you the phone has an issue Samsung needs to fix. Samsung will tell you there is no issue with the phone and the problem is the Sprints towers and network. Neither company wants to fess up as neither wants to take the backlash when it goes public that Samsung released a certain number of crap phones for once and that Sprint not only bought them but resold them with full knowledge of them being defective.
There losing money the note 4 is a big name device there u go
pbedard said:
There losing money the note 4 is a big name device there u go
Click to expand...
Click to collapse
How are they losing money when they will not let you return it for a refund? The best they will do is give you another Note 4 like they did for me and it too still has the same issue. I can tell you it is not the tower as my brother has an S4 and the exact same plan and his phone right next to mine in my coffee table was getting 15MB/s while my N4 was getting 1MB/s.
Solarenemy68 said:
How are they losing money when they will not let you return it for a refund? The best they will do is give you another Note 4 like they did for me and it too still has the same issue. I can tell you it is not the tower as my brother has an S4 and the exact same plan and his phone right next to mine in my coffee table was getting 15MB/s while my N4 was getting 1MB/s.
Click to expand...
Click to collapse
Same thing on 2 note 4 in my house... S4 gets 10 MEG, note 4 gets 3G... Like dialup modem... The tech said to set Spark plug gap to factory spec and restart device to effect Spark speed of 0.01 Meg to 50 Meg. If that dosnt work he said look for a wifi source to use which helps keep the network faster. Amazing people still have access to such slow data speed, thanks Sprint!
For me it's bars. 1 or 2 bars At my place but 5 or 6 with Note 3. So some of us can agree there is an issue but is there a fix?
Sent from my SELF
elcidroyale said:
For me it's bars. 1 or 2 bars At my place but 5 or 6 with Note 3. So some of us can agree there is an issue but is there a fix?
Sent from my SELF
Click to expand...
Click to collapse
Like I said in the previous thread, neither want to make the call and accept responsibility. So no there is no fix as long as both companies deny an issue.
I bet it depends on which city you're in and how far along the Sprint Spark rollout is. The note 4 is triband (spark compatible) while the previous notes are not.
When I got the LG G2 (triband) my 4g speeds were bad compared to my previous single band phone. A few months later, the speeds got significantly better due to the rollout.
My note 4 speeds are really good as well.
Sent from my SM-N910P using XDA Free mobile app
beezar said:
I bet it depends on which city you're in and how far along the Sprint Spark rollout is. The note 4 is triband (spark compatible) while the previous notes are not.
When I got the LG G2 (triband) my 4g speeds were bad compared to my previous single band phone. A few months later, the speeds got significantly better due to the rollout.
My note 4 speeds are really good as well.
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
Based on Sprint my home tower which is just a few blocks from here is a SPARK tower and supposed to be fully provisioned but if it is, then that still leaves the phone as being the issue.
If the phones data header in it's radio is programmed wrong with the wrong providers header which is done by Samsung then Sprint towers will not identify the phone correctly as being SPARK enable. The phone will connect to the LTE signal for a moment but since the tower can't ID it as a SPARK/Sprint device the tower then drops it to the 3G band which is what happens with most of the complaints.
It will hold the LTE signal for a little bit after rebooting or turning on and turning off airplane mode. But then it will drop the 3G with in minutes and stay there. The phone as it is operates just like a phone that has been unlocked and is being used on a network that does not support it's high speed bands. That is why i suspect the ID header in the radio has been programmed to another provider and not Sprint by accident.
If some one has JTAG equipment and a known problem phone they might be able to prove this or if they have a way to see what the phone is identifying itself as when connecting to a tower we might can prove this is the case.
^^What you are talking about was the exact thing that happened to my LG G2 where it would drop to 3G and not go back to 4G without either an airplane mode cycle, reboot, or update PRL. It was fixed when sprint upgraded its towers near my house beyond just being Spark enabled. It has something to do with an eCSFB issue that is being slowly fixed across the nation. More info is on the s4gru website.
Sent from my SM-N910P using XDA Free mobile app
Can someone please help me unlock my note 4 ?? I will pay or donate if successful?? [email protected].
How lame. Would flashing a different kernel, radio or PRL help?
Sent from my SELF
Therrs no fix the ohone has issues with sim cards and sprint
please, go to twitter @sprintCare and post all of these comments. i am in a limbo with them for a while and they are denying this problem. they claim no one is complaining and that it is only for me.
i went through everything that you all went through from phone swapping to software upgrade and downgrade, SIM card replacement, all levels of tech support and they still all claim they never heard about it.
No matter what happens, i am either 1 bar or on 3G (more than 90% of the time).
say it a loud on twitter and Facebook(not sure about their Facebook page).
Does any one know if this is specific to the Note 4. My wife and both have the Note 4 and are constantly on 1 bar. My wife said she has already missed calls. Good news is we are still in our 14 day period where we can return for another device.
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Kayotick said:
Does any one know if this is specific to the Note 4. My wife and both have the Note 4 and are constantly on 1 bar. My wife said she has already missed calls. Good news is we are still in our 14 day period where we can return for another device.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Sigh... Same place... other phones don't have this issue?
What type of case are you using?
What changes if any have you made?
Using the Verus case found on Amazon, running OB7 with custom kernel flashed in TWRP.
Sent from my SM-N910P using Tapatalk
Kayotick said:
Using the Verus case found on Amazon, running OB7 with custom kernel flashed in TWRP.
Sent from my SM-N910P using Tapatalk
Click to expand...
Click to collapse
Did you have this before the kernel change or before you got the case ?
Actually I just got the case last night, been running the kernel since Monday.
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---------- Post added at 05:39 PM ---------- Previous post was at 05:29 PM ----------
My wife's phone is completely stock out of the box and she also has the same issue.
Sent from my SM-N910P using Tapatalk
hello, I am a sprint user since January 2015 once I got the phone I immediately rooted it and installed galaxy tools so I will be able to activate the native hotspot feature. for 2 months now my speeds where fantastic bUT for one week now my speeds on the phone R the way the where but tethering speeds have gone down to 0.5 Mbps .
I contacted sprint and asked for my MSL code number and I was able to get the code.I have changed the dss and all the throttle and my speeds on the phone have improved but nothing happened for the tethering speed.
my question is is sprint able to throttle down only the hot spot speed and if so what can I do to get my old speeds?
Pay 4 tethering....[emoji23]
Maybe they are catching on people stealing a service
Sent from my SM-N910P using Tapatalk
I suspect throttling myself but if you reboot your phone the connection usually improves. Each time the data flow chokes... REBOOT. Other than that, Sprint is working on the network/cell sites all the time and you might have to give it a few days for it to go back to normal. For example the last couple of days I have had trouble keeping a LTE signal and tethering has been acting up as well. At times it's great and other times it's not. It's been this way for me for a long time... not just the note 4 but also with the S3 and the Note 2 as well. Ofcourse the Note 4 works with the Sprint Spark network and they're constantly working on the network everywhere. I've yet to figure out how come Sprint isn't able to "fix" the network and make tthings work dependably after a few years now. You'd think after "working on the network" for three years, they might have something respectable accomplished... but that's not the case. They can work on the network for the next ten years and it will still be subpar to pre-paid data service. That's just a shame. But when it does work well, it's definetely good enough for me especially with an unlimited plan. LOL
I've personally haven't had issues with throttle. I did however get a termination letter for using a lot of data. Which i called them about, nothing happened. I did have the unlimited all plan.
danielddube said:
I've personally haven't had issues with throttle. I did however get a termination letter for using a lot of data. Which i called them about, nothing happened. I did have the unlimited all plan.
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If you don't mind how much data did you use? Typically the only time you get a termination letter is when you use excess of 800mb of data while roaming. I have used over 200gb of data on my note 3 for months in a row (was over the summer in florida where LTE was amazing) and never gotten said letter. However someone I knew had used about 1.2gb while roaming (the contract I believe says 800mb allotted while roaming domestically) and got the same letter a week later.
millerboy3 said:
If you don't mind how much data did you use? Typically the only time you get a termination letter is when you use excess of 800mb of data while roaming. I have used over 200gb of data on my note 3 for months in a row (was over the summer in florida where LTE was amazing) and never gotten said letter. However someone I knew had used about 1.2gb while roaming (the contract I believe says 800mb allotted while roaming domestically) and got the same letter a week later.
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I think it was around 300gb, but not roaming. It was all on sprint network. They knew they were wrong to send that, they didn't act upon the letter. Last year the service around my work place gotten real bad. I was pretty angry about it. So I flashed the Verizon prl and used about 100gb of roaming 3g data. Never got anything either, I was trying to get kicked out. So, long story short, I am still with sprint. Actually their service has improved greatly in Chicago land area.
I tether all the time multiple devices, never slows down. Tethering at LTE speeds when I need it. I use a ton of data, we all do, all 4 lines. Never had a letter, notice etc. Sprint rocks in my area!
vamvatiras said:
hello, I am a sprint user since January 2015 once I got the phone I immediately rooted it and installed galaxy tools so I will be able to activate the native hotspot feature. for 2 months now my speeds where fantastic bUT for one week now my speeds on the phone R the way the where but tethering speeds have gone down to 0.5 Mbps .
I contacted sprint and asked for my MSL code number and I was able to get the code.I have changed the dss and all the throttle and my speeds on the phone have improved but nothing happened for the tethering speed.
my question is is sprint able to throttle down only the hot spot speed and if so what can I do to get my old speeds?
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You could speed up your data speed? Could you tell me how ?
Sent from my SM-N910P using XDA Free mobile app
arielovin said:
You could speed up your data speed? Could you tell me how ?
Sent from my SM-N910P using XDA Free mobile app
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Speed up the data? I want to know TOO!
I never seem to have LTE Hotspot throttling issues here. Using Speedtest.net I actually get consistently faster results on my tethered devices than I do on the Note 4 alone. I usually see between 6-9mbps on phone, and 12-17 mbps on tether! And these results are only with 2-3 signal bars LTE service at my home. This Note 4 with spark puts my old S3 to shame. I think Sprint has actually improved their network in Southern California quite a bit! Spark is much faster than the old regular LTE and seems to hold a lock on the signal much better.