My phone have been acting strange for awhile now. Sometimes after I end a call the phone seams to lock itself så I can't recive or make calls or sms.
It does'nt happen all the time and it started when my phone was completly stock aslo.
I've tried diffrent roms without any change. Did a factory reset today and did'nt install anything and it still happend.
Got a tip to try another SIM card but it seams my kids have lost it somewhere so I can't do that now.
Also had it sent to service and they changed the motherboard on the phone, so it should'nt be hardware related either.
Any other tips perhaps?
No ideas what this can be?
I have to restart my phone like 15-20 times a day because of this problem
PeterDer said:
My phone have been acting strange for awhile now. Sometimes after I end a call the phone seams to lock itself så I can't recive or make calls or sms.
It does'nt happen all the time and it started when my phone was completly stock aslo.
I've tried diffrent roms without any change. Did a factory reset today and did'nt install anything and it still happend.
Got a tip to try another SIM card but it seams my kids have lost it somewhere so I can't do that now.
Also had it sent to service and they changed the motherboard on the phone, so it should'nt be hardware related either.
Any other tips perhaps?
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Click to collapse
I cannot understand what you mean by "lock itself", is your phone getting frozen? does it disconnect from network? does it just simply stay connected and do nothing when you dial/sms?
I think this info can help people directing you in the right direction...
When I end the call the phone icon stays in the notificationbar for like 15 seconds and after that I can't call or send sms.
Only way to get it working again is to reboot the phone.
I can still check e-mails and use browser when it happens, so it's only calls and sms that's not working.
Tried to format my memorycard today to see if it helps.
For some reason it seams to be working better when I'm at home and use WiFi.
Could it be that when I'm talking on the phone and it tries to sync something it happens? But when WiFi is on it works anyway? But it's a workphone so I don't use it much at home so that could be it too
If you are not using 3g/HSPA data and only using WiFi, it is worth putting your phone into 2g network only and see if that helps the issue.
You can do that in wireless and network setting, mobile network and chose GSM only.
Guess I could try that to. Question is what to do if it work.
Seams pointless to have a smartphone without 3g.
Or is there something more then the motherboard that could be changed perhaps?
Sent from my Desire HD using XDA App
PeterDer said:
Guess I could try that to. Question is what to do if it work.
Seams pointless to have a smartphone without 3g.
Or is there something more then the motherboard that could be changed perhaps?
Sent from my Desire HD using XDA App
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If switching to 2g works, either it is a Radio problem/Network compatibility problem or hardware. I would suggest contacting HTC again and see they have an option to change something else.
Tried this week with mobile internet turned of and the phone worked like a charm then.
Think it could be the sim card that causes that?
Gonna try contacting htc again and see if there is anything else that could cause it.
Have been trying different radios aswell without luck.
Sent from my Desire HD using XDA App
I did a search and didn't find anything similar to my issue. I'm running EVO Classic ROM and have had no issues with texts until today. My texts just aren't coming through, and when I make a phone call I get a flood of texts. I've restarted my phone already.
Any ideas?
Iczer said:
I did a search and didn't find anything similar to my issue. I'm running EVO Classic ROM and have had no issues with texts until today. My texts just aren't coming through, and when I make a phone call I get a flood of texts. I've restarted my phone already.
Any ideas?
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Click to collapse
common things that could mess with txt msgs are airave, setting radio to cdma only and sprint towers acting goofy.
try checking ##3282# and see what evdo is set at. should be auto.
The same exact thing happened to me too! I thought i was the only one but guess not. I searched for answers here on line to figure out what the problem was and i never fixed it. I ended up having to unroot and take my phone into sprint and i got a refurbished Evo 4g for free.
Sent from my PC36100 using xda premium
Nothing has changed on my phone, i'm getting 4 bars right now. This is very frustrating.
I completely understand. I went through the exact same thing for over a month. Is there anything in particular you did to your phone right before it happened? Just wanting to see if we can try and figure out whats causing it
Sent from my PC36100 using xda premium
When I had the problem i chanhed roms like 7or 8 times and it kept happening on all of them, it wasn't an application causing it either because right when my phone booted up after flashing a rom, a would do a test call or text and my phone wouldn't ring. As soon as i placed my first call i would recieve the missed message.
Sent from my PC36100 using xda premium
It's usually because there's a problem in the area or the prl.
Sent from my RED XDA.
I had called Sprint several times and had them do everything on their end to fix it. They updated prl, profile, (ive also done this myself several times as well), they refreshed the signal on their end, they did about everything they could and i did everything i could do but nothing fuxed it. You can use Ghostly Sms from the market to catch the some of the missed messages, it didnt catch them all for me and it wont help withissing calls. Sprint also said it gad nothing to do with the area or towers and also my fiances phone is working just fine anyways.
Sent from my PC36100 using xda premium
jacoballen22 said:
It's usually because there's a problem in the area or the prl.
Sent from my RED XDA.
Click to expand...
Click to collapse
Maybe you're right and Sprint just won't admit it..
Today the issue seems to have gone away, i'm receiving texts just fine now.
It's normally temporarily (24 hours-1 week) unless it's your prl. But like you said, just randomly went back to normal. Happened to me a few times on cm7.
Sent from my RED XDA.
When I'm at work, I turn my 3G off because I get terrible service inside. If I receive a MMS message during that time, obviously it's not going to download. But once I step outside and turn 3G on to try to download the message, it just says it's downloading...but it never does. Is there a way to refresh the download so that I can view the picture? I looked and looked but can't find ANYTHING so any help or suggestions would be great.
Oh, and it doesn't have anything to do with my phone going haywire because if I'm connected to 3G when a MMS message comes in, it downloads perfectly fine.
mbrian27 said:
When I'm at work, I turn my 3G off because I get terrible service inside. If I receive a MMS message during that time, obviously it's not going to download. But once I step outside and turn 3G on to try to download the message, it just says it's downloading...but it never does. Is there a way to refresh the download so that I can view the picture? I looked and looked but can't find ANYTHING so any help or suggestions would be great.
Oh, and it doesn't have anything to do with my phone going haywire because if I'm connected to 3G when a MMS message comes in, it downloads perfectly fine.
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Click to collapse
I run into that problem as well sometimes when using my phone because I always use juice defender to preserve battery,just restart the phone it should give you the option to redownload
That's actually what I have been doing, but there's just gotta be another way
Sent from my SPH-D710 using XDA Premium App
mbrian27 said:
That's actually what I have been doing, but there's just gotta be another way
Sent from my SPH-D710 using XDA Premium App
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you could temp download another sms manager such as hancent or gosms and see if it gives you the option to download
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
i rooted the phone about a week ago and until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. i thought it was just somethin with the phone, and after rebooting and rebooting to see if it would correct, it did not. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then just today, i totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
yes im a noob said:
not sure where to begin, i suppose by listing my phone specs after root--
using the galaxy s2, (epic 4g touch) using kernal 2.6.35-8lostkernelexp+, build number starburst 11.13.11 v1.9.8r and running nothing but the honey theme.
until today, everything seemed to work fine, then suddenly, i was unable to send pictures via text. not a real big issue, but i travel alot and sending pics back home by messages i a big deal for me. however, normal text's would go through, just not any pics. i could send and receive normal words with no issues.
then, totally lost internet connection--although the 3g is lit up on top, and i have 4 full bars of signal, i cannot surf, all i get is "unable to display webpage". since im at home, i turned on the wifi option and connected through the router in my house, and all worked fine-- i got online, send pic texts, etc...but when i turned wifi off, nothing.
now, back when i rooted the phone, i still kept getting the annoying "system update" messages that the phone normally does, forcing me to install whatever update the phone grabs. to prevent that, i did the steps on this site which was here--
http://forum.xda-developers.com/showthread.php?t=1388778&highlight=freeze+ota
and disabled my update notifications. well, back to the beginning--now i have no internet at all and god only knows what else is wrong that i have yet to discover.
only thing i can think of at this point, is to unroot the phone , return it to the way it was and see how it goes but i dont want to do that--
any ideas?
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Click to collapse
Why not nandroid a backup of your current setup and then do a full factory reset wipe and ODIN over a stock rom and see if that fixes it...if it does then there is no reason to bring a perfectly good phone back.
Diagnostic process bro, get on it.
However if that doesn't yield any results? Might be bad hardware (which I doubt) and probably not your fault.
EDIT: You haven't changed your PRL by chance, have you? Sometimes on 11115 or 00001 I get intermittent MMS function...and a few times, legit PRL or not, my wifi/4g have just stopped working. A wipe and stock-restore took care of that every time...though that was a week or two after the phone came out and we didn't have nearly as many tools and options as we do now.
Also, are you sure that you haven't somehow disabled 3G or put it into airplane mode? As insulting as that sounds I have to ask....
...sometimes even the brightest of us forget to plug things in.
Odin restore would be the first step.
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
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Click to collapse
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
The mms issues are likely a limitation of the ROM you are running (I haven't run Starburst in a couple of months so you'll have to ask about that in the ROM thread.) Easily resolved by using a third party app for mms if it is an important feature for you.
As far as the rest, the code provided by beejis is the reprovisioning code, also called a hands free reset and there is a bit more to the process than he stated (at least for a noob.) Hit the toolkit link in my signature and you'll find step by step instructions.
If that doesn't work, starting fresh is an incredibly simple process.
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
Beejis said:
I would try ##72786# in the dialer then entering your msl. After that just just hut yes then let your phone do its thing and reboot and reactivate. Just remember to cancel it during the firmware check.
It burns when I tapatalk...
Click to expand...
Click to collapse
yes i tried that, after the phone reboots, it says uptop "device not activated" and nothiing....i have to manually go into settings/about phone/system update and do it from there and even then, after a few secs, i get an error message saying unable to complete...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
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Click to collapse
yes, tried that to.....get nothing but "error cannot complete" messages. all i can do now is make calls
If you have titanium backup, go into that app then click backup/restore at the top. Find system updates and click on it to see if it's frozen, if it is defrost it. Then try my steps again. Other than that I'd try to Odin a stock ROM.
It burns when I tapatalk...
daneurysm said:
Good call...or even just trying to refresh your profile under 'updates' would be the easiest place to start...
Click to expand...
Click to collapse
ok thanks, i went back to odin stock rom, did it from qbking77's post and the phone is back on stock...however............still no internet/data!!
i did do the ##number thing, the phone rebooted but notihng happened--i thought it was supposed to auto activate or something. so i went into settings/about phone/update profile....it scanned and after a few mins, i still get the error message "update could not be completed, if problem persists contact sprint customer support"
so im back on factory rom, but nothings changed---im where i was before--no data/internet....
before installing a different rom and such, i figure ill stop here and see what other suggestions may come about....sooooo, what next?
Take your phone in to a sprint store, an exchange may be in your future.
Just_s said:
Also, posting the exact same question in two different forums is breaking a Cardinal rule, so you probably want to refrain from that, it won't win you many friends.
Sent from my SPH-D710 using xda premium
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yes indeed, sorry about that. when i made the post here, i originally couldnt find it and thought it was auto deleted somehow because i had checked "is this a question" button at the bottom, so i went into the q/a section and made the post there...
didnt mean to do it twice
phatmanxxl said:
Take your phone in to a sprint store, an exchange may be in your future.
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Click to collapse
gee i hope not... i got the phone dec 14th, cant imagine having probs this early....
what if i did a total wipe, factory reset? i know ill loose everything on the phone, and now that its not rooted any longer, i have no way to back up anything (or at least not that i know of)
just hoping theres a better fix than a return/ factory reset
Now that you are stock, call sprint tell them your issue (only tell then internet doesn't work) and they'll do stuff on their end to trouble shoot it. Hopefully that will fix it.
It burns when I tapatalk...
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
cds0699 said:
I would try this. This will reset you back to exactly the way you got the phone. If you are still having problems then you will have to take it back to Sprint.
http://www.youtube.com/watch?v=_vmEmheJnyg
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Click to collapse
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
yes im a noob said:
thanks. thats exactly what i did before you made this reply hehe...
as before, still no data/internet
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Click to collapse
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
cds0699 said:
That sucks, I'd recommend taking the phone to Sprint/where you bought it, and get it replaced/fixed. Good news is you're now back on stock so they won't really look into rooting as a problem. I always put phones back to stock before I take it in for a claim.
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Click to collapse
yea, dunno...
i did call sprint per Beejis reply here just above yours. after going through a ton of crap that i did yesterday and all today, the ## number crap, they tell me there's a nationwide outage. now i find that hard to believe since both my other phones in the house, wife/kid work just fine and they have data/internet and other ppl i know have no problems....i told the tech person that it just must be my phone only cuz everyone else's seems to work.
she did give me an outage number, maybe someone on here can verify it -- 8622911 so who the heck knows. what i do know is, i sure spent a heck of alota time on here, resetting my phone, unrooting, blahh blahh just to find out there's an outage which i doubt in the first place ...
we'll see,,,,,
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
DataHawg said:
If you are now stock/rooted, sounds like you need to use sfhubs auto root script to go back to stock recovery (overwrite your custom recovery) unroot, and take it back to Sprint.
Click to expand...
Click to collapse
its just stock odin at this point, as if it came from the store.
also, still no data/internet as of this morning. dont know why sprint
is telling me this bs story of an outage, and even if so, i find it way hard to beleive its a 4 day outage
but yes, looks like im headed back to the store-- i got it at best buy, have insurance and all that, but ill wait till tomorrow or something just in case this phantom outage corrects itself
by the way, where do i find this sfhubs root your talking about?
oh one other thing i discovered today also, now gps dont work either, no location, no search no nothing and it is turned on......... sigh
Ever since the update, my phone will sometimes not show a number from callers whos names and or numbers used to pop up. It just says "Unknown Caller/Number" even though before the update it would show their numbers. Anyone else experience this?
**EDIT**
Forgot to mention I'm fully stock.
My girlfriends phone also does this after the update and she is completely stock. I am rooted and on AOKP and haven't seen this yet.
Happening to me too, very annoying
I talked with tech support they made me do a full wipe, I did, and its still occurring. I just called in for a replacement, as I don't know what else it could be.
Probably by design by TMo so they can get you to subscribe to their caller ID app.
Sent from my SGH-T989 using xda premium
This has been happening to me also. Havent really looked into it.
mine did that and fixed it self on its own. weird thing is this happening to alot of people
Use whitepages caller id. It should remind the phone about caller id, and you can uninstall it later if you so choose
Sent from my SGH-T989 using xda premium
Its happening to me as well.
Sent from my SGH-T989 using XDA
cjlawson23 said:
Its happening to me as well.
Sent from my SGH-T989 using XDA
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+1 on this. It happens to me at random. Sometimes my girlfriends number will show fine and others it will show as unknown. Not just cellphones but she has called me from her work phone and it does has happened the same thing. super annoying!
I've been seeing this alot lately also...I work in tech support and the times I have seen this something has been off on the back end we can see. I saw it was a known problem 2 weeks back but they've since removed it. Instead of moving a couple of things and click a button technically a "trouble ticket" needs to be filed so TMobile's eng team can track down the issue.
I've found no other workaround then calling in..sorry
Sent from my SGH-T989 using xda premium
I'm having the same problem. When I'm connected to wifi with wifi calling on, my caller ID works. But if I'm connected to the cell network with wifi turned off (or out of wifi range) then my caller ID almost never works. It's worked a few times when connected to the cell network but usually not. Have you guys called T-Mobile to let them know this is a widespread issue?
Hey guys to fix this issue, turn on Wi-Fi calling, place a call to the phone. Then change the settings on the Wi-Fi calling to use cellular network and place another call. After that it will stick until you flash another rom
Has nothing to do with wifi for me. Happens both on wifi and on cell.... Should we be sending in for a replacement? Also im on stock odin of ics. Not updated through kies. Very annoying issue i do not understand
Sent from my SGH-T989 using xda app-developers app