I use tapatalk alot so I am able to access xda through that. A couple minutes ago I had tried to login through a PC and typed in username and password. Password appeared as invalid even though moments before I had accessed the forum through tapatalk. I had requested a new password be sent to my account -still an invalid password. If this post ends up going through my previous password is still active and the one sent to me has not done anything.
Edit - post has gone through obviously. Still unable to login to the site with either of the two passwords. This has never happened and accessing my account til now has never been an issue.
dirtyreturn said:
I use tapatalk alot so I am able to access xda through that. A couple minutes ago I had tried to login through a PC and typed in username and password. Password appeared as invalid even though moments before I had accessed the forum through tapatalk. I had requested a new password be sent to my account -still an invalid password. If this post ends up going through my previous password is still active and the one sent to me has not done anything.
Edit - post has gone through obviously. Still unable to login to the site with either of the two passwords. This has never happened and accessing my account til now has never been an issue.
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The email gives you a link to change your password, it does not actually send you one. You have to use the link to change it. Otherwise, anyone could reset anyone else's password just to annoy them...
Related
I just loaded up AlterROM v0.0.4-preview and everything was going great until I tried to add my google account. However it keeps telling me that my username and password don't match. I've tried several times with the same results and I know for a fact that I have the username and password correct.
Does anyone have any ideas on what might be going wrong and how to fix it. I'd post this over in the dev forum, but I don't have enough posts yet to get in there.
madmichael said:
I just loaded up AlterROM v0.0.4-preview and everything was going great until I tried to add my google account. However it keeps telling me that my username and password don't match. I've tried several times with the same results and I know for a fact that I have the username and password correct.
Does anyone have any ideas on what might be going wrong and how to fix it. I'd post this over in the dev forum, but I don't have enough posts yet to get in there.
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Sorry, I just saw this. I've had no reports of people not being able to add their Google account in AlterROM.
Is this happening during the initial setup or after? Have you tried a full wipe and reflash, yet? Also I post the md5 checksum for all of my downloads. Make sure you didn't get a bad download.
Feel free to PM me with any issues you encounter with AlterROM, since you can't post in the thread. I'm usually online.
I have setup my phone for Screen Unlock. Unfortunately, I have forgotten the PIN I set as an alternative. I can still get onto my phone, but I can't change the PIN as, obviously, it requires you to enter the PIN that was set. I'm doing a nandroid restore to hopefully see if this works. Any way to change it without nandroid or restoring to factory settings for future reference?
Simply enter your pin wrong a couple of times (on the login) and it should ask you to login with your Google account instead allowing you to change or remove the pin.
What the guy above me said. Try to log in multiple times and it will prompt you to enter your gmail password.
Sent from my Galaxy Nexus using xda app-developers app
Please post Questions in the Question & Answer (Q&A) sections.
mortenmhp said:
Simply enter your pin wrong a couple of times (on the login) and it should ask you to login with your Google account instead allowing you to change or remove the pin.
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This doesn't seem to work. I've tried entering the wrong password on the lockscreen multiple times and all it says is 'Try again.'.
Sent from my Galaxy Nexus using xda premium
UnknownFearNG said:
This doesn't seem to work. I've tried entering the wrong password on the lockscreen multiple times and all it says is 'Try again.'.
Sent from my Galaxy Nexus using xda premium
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it should but you'll have type it in wrong a bunch of times, wait the 30 seconds for it to let you try again and keep doing it til it asks for the gmail password, I think it was after the 30 minute timer that it'll ask for the password
Edit: Nevermind what I'd said, I just tried it with mine and got up to 100 wrong passwords and it still won't let me use the gmail password.
I am having strange password issues when I try to log in here. In fact, I can never log in and I have to reset my password every single time. I cannot find anywhere that states the password requirements (length, characters, etc) so I am assuming it is being don't right and either hashed or bcrypted and allowing all characters with infinite length.
So my question is: Are there any issues using a >30 character long random character/symbol password here?
PS. No I don't type it in so I know I am submitting the correct password.
For password problems, I would PM the admin svetius. Moved to About XDA.
Ratief said:
I am having strange password issues when I try to log in here. In fact, I can never log in and I have to reset my password every single time. I cannot find anywhere that states the password requirements (length, characters, etc) so I am assuming it is being don't right and either hashed or bcrypted and allowing all characters with infinite length.
So my question is: Are there any issues using a >30 character long random character/symbol password here?
PS. No I don't type it in so I know I am submitting the correct password.
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I think my password is over 30 characters... It's also got symbols... And yes. Hashing takes place client-side to allow you to do as you please with your password.
Hi Everyone. It seems alot of people are having the same problems I had. You can not look up your order. Using quick order lookup with Order number and passord says invalid order or password. Order Lookup with Order number says EMAIL_MISSING on digital river website. OR other order lookup on htc.com says enter a valid email address when you are entering a valid email address.
Also Trying the forget password says invalid email address so you cant even reset your password. Here is what I did. I contacted htc through a message here(not chat, they cant do anything really)
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
What you need to tell them is you need you password reset because you can not look up your order because it doesnt think your email is valid or the password is right. You get all the above errors. Give them your order ID and Email address you used or got your order confirmation to. Keep riding them till they send you a email with a password reset link. Once you get it ( i got mine after a day asking twice) reset it. Make your new password.
Go back to login here
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
Once you login for me atleast I looked under order history nothing showed. but go to the order lookup that asks for your order number and password and it should show you your order.
Hope this helps. It drove me to almost cancel my preorder.
I'm having this problem as well now. And I'd honestly rather just wait for a shipping email/confirmation than drive myself nuts w/ customer service reps. It's crazy that all this is necessary
Sent from my HTC One_M8 using Tapatalk 2
patstock11 said:
I'm having this problem as well now. And I'd honestly rather just wait for a shipping email/confirmation than drive myself nuts w/ customer service reps. It's crazy that all this is necessary
Sent from my HTC One_M8 using Tapatalk 2
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Yeah it is crazy. Its like when you place your order it takes your email for updates but its never stored in to look up your order or to make and account like it says. It should be sending out a new unique password after you order but it doesnt.
Even when trying to reset password on that digital river link
Keeps saying invalid email.
So I'll have to contact HTC like you said, hopefully it gets working soon.
Already posted this in shipping thread but I'll describe what I did again here hoping it helps more people
go to this page:
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
click forgot order password
In the popup if you scroll down there should be a prompt for just an order number, click submit and it should send a password reset URL to the email used when ordering. Then it should prompt you to enter a new account email and password. After resetting it took 20-30 min for it to actually let me log in.
King p1n said:
Even when trying to reset password on that digital river link
Keeps saying invalid email.
So I'll have to contact HTC like you said, hopefully it gets working soon.
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Yeah. Same happened to me. Just send a message to them. Theyll tell you they sent you a email with the password reset but i never got the first two so I had to ***** to them again lol and finally got it. Its crazy all the problems.
Heisenberg420 said:
Already posted this in shipping thread but I'll describe what I did again here hoping it helps more people
go to this page:
https://store.digitalriver.com/DRHM...=htcus&Locale=en_US&ThemeID=38736100&Env=BASE
click forgot order password
In the popup if you scroll down there should be a prompt for just an order number, click submit and it should send a password reset URL to the email used when ordering. Then it should prompt you to enter a new account email and password. After resetting it took 20-30 min for it to actually let me log in.
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Yeah I tried this before and it didnt work. Thats when I had to contact support.
aknotts415 said:
Yeah I tried this before and it didnt work. Thats when I had to contact support.
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ok yeah the entire site just seems extremely buggy. Half the pages won't even load css styles on linux chrome.. not to mention when I ordered it wouldn't even add the phone to my cart. had to wipe the cobwebs of my windows pc for some odd reason
Heisenberg420 said:
ok yeah the entire site just seems extremely buggy. Half the pages won't even load css styles on linux chrome.. not to mention when I ordered it wouldn't even add the phone to my cart. had to wipe the cobwebs of my windows pc for some odd reason
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yeah same lol
In the UK I am able to use this address, type in my order number and password and it looks up my order. I cant do anything else at all. Here is the site I use: https://shop.eu.htc.com/store?Action=help&Env=BASE&Locale=en_GB&SiteID=htcemea
Stephen said:
In the UK I am able to use this address, type in my order number and password and it looks up my order. I cant do anything else at all. Here is the site I use: https://shop.eu.htc.com/store?Action=help&Env=BASE&Locale=en_GB&SiteID=htcemea
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Thats about all i can do also lol
Edit: oops, wrong thread, but thanks for the info
When you look up the order, use internet explorer instead of chrome, I had this same issue and I know IE sux but it will let you see the order status. In chrome I get the invalid password or order number error but not in IE. Actually you can even look up the order status on your phone. In the Google Search, just type HTC order lookup, go to the site, put in your number and password and boom!
A good friend of mine passed away last October and his Wife is trying to unlock his phone to see if there is any last messages or pictures she does not have. His phone is disconnected and has been off and not received an OST update since at least October 10 2019.
Here are a few idea's / things I have tried
1] Reached out to a friend that works at google and offered to provide a death certificate but was told under no circumstances would they unlock his account.
2] Tried to recover his gmail login because I have access to his secondary email account but he never used the google account to send emails so no idea what login his account is even under.
What I am looking for is any additional ideas or suggestions. I found a tool called Dr. Fone that sounds like it might be able to remove the PIN without wiping his phone. Has anyone used this app before and had luck? Are there any other ideas or workarounds I am not thinking of?
Thanks in advance
Dan
Unless the wife can remember his pin or his google account password you're likely out of luck. You might as well try the Dr. Fone software, though I've never heard of it, especially as Google will not help anyone for security reasons.
Curious
I can sometimes brake into my password in my cell by trying over a few times and causing a glitch, just try until it has an error. Also by any chance did she ever use a regular computer at her phone login or maybe send someone an email so you can at least get the address? If you can find the address it is usually pretty easy to get a password so if she had written it or sent an email or anything that is a great start.
You would have more luck with the Google in reality...starting here: https://support.google.com/accounts/troubleshooter/6357590?hl=en#ts=6357650