3G/H issue with internet browser apps. - HTC One X

Hi guys, got an issue with my phone recently, 3G/H has been extremely slow using web browsing apps lately.
It's fine on other apps and if I run an app like speedtest or even facebook in the background the web app will run fine as long as speedtest is doing its thing.
I have no issue when on wifi.
Reseting the phone and clearing app data makes no difference.
My phone has the latest software.
Was fine till about 3 weeks ago.
Phone is 3 months old, this is the first issue.
Have tested with stock browser, dolphin and chrome.
I think this is a really strange issue.
Any help will be greatly appreciated.
Thanks,
Sam.

may be the problem of the telecom operators

I had the same probs up to a couple of days ago but since i updated to the latest radio (2.1204.127.19) my internet connection probs have gone...
not sure if that's your solution though as you say you have the latest software ... ?

Hello don't you have a data limitation ?
I have 1 Go data limitation. After that my browser seems to be slow but it's because i'm limited in data bandwith.
I don't have anymore my full speed until next month ...
Make sure you don't have this limitation too.
Other apps that don't need "speed" datas will not show any problem
because they only download a little amount of datas at once ( weather for example ).
Does speedtest shows a low speed ?

Prbably not my povider as it's only the web browser apps.
I'm on 1.29.862.11
It won't be data limit, i don't get near it and it doesn't slow down anyway, they just charge me more.
Speedtest shows same as always between 3 and 6 Mbps

Related

weird data processing problem

hi all!
i have received my desire the day before yesterday and am so far pretty pleased with it, only one thing slightly worries me:
i use a wi-fi connection. at some times everything works fine, the browser's loading fast and the market works. but then, without any reason, there seems to be a data connection problem, the handset can't access the internet in all programs whatsoever. the weird thing is, the wi-fi connection is still fully up and running. some time later, it starts working again.
i experienced this issue in the standard browser as well as the dolphin one and also tested it once over 3g. nothing changes.
anyone having a solution or did i just receive a faulty device?
cheers,
superior
Yeah I get that if I'm on 3g nothing works market browser etc but if I'm on 3g+ it works fine. This happens every 10 minutes on average for me and its annoying

Data problems - Please help

I have been having some major problems with my EVO regarding the data. If I use anything that is on the heavy side of bandwidth, like downloading a file from android marketplace, surfing the web, watching sprint tv, using the GPS, etc...the data will just time out for about 3 min at a time. For instance if I am downloading a 5mb app from android marketplace, it will maybe download a megabyte, then it will just stop downloading. If you look at the 3G symbol at the top, it will be white, but only the upstream indicator will be on. I can then open any other internet application on the phone, and nothing will work. It usually lasts for about 3 minutes at a time and happens fairly regularly. It will end up taking me 15-20 min to download a 5mb file from the marketplace. Same thing if I browse a bandwidth heavy site like digg.com. It will just time out after a while and it will just show the upstream indicator as solid and not do anything in any program.
This problem is not location dependent. I have this issue at my apartment, at work, at my friend's house, at the Sprint store...anywhere.
In chronological order, this is what I have done to troubleshoot/fix the problem:
First noticed problem
Turned off phone/Turned back on
Rooted and installed custom version of 2.1 w/ Sense
Removed battery (power cycle)
Talk to Sprint cust care. They sent signal over that reactivated the phone (2x)
Did factory reset on phone and formatted SD card
Swapped phone at Sprint store with new one
So even after swapping my EVO with a new EVO from the Sprint store and not fooling with the phone at all, I am still having the same exact issue.
I am absolutely at wit's end with this and I have no idea what to do at this point.
Any help would be greatly appreciated.
Does this happen over wifi too, or only 3g?
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This post brought to you by my EVO 4G, by XDA-Tapatalk, and by Swype.
Thats a good question. I dont have a wifi connection to try it on at home because I keep my wifi on 5ghz N. I will take it to a friend's house and try.
yeah good luck testing it with WIFI. I'd say my WIFI is about 10 times less reliable than 3G.
I have not been able to test with Wifi yet, but I just had one of my coworkers that has the same phone to replicate the issue on his phone. He is having the same exact problem.
We set our phones next to each other and downloaded Space Buster 3D Lite off the Android Marketplace. Mine crapped out about 2mb in and so did his. He wasnt able to surf or do anything else on his phone for a few minutes just like mine.
I'm wondering if this a network problem in our area or if there is a problem with the phone.
Also, I downloaded a continuous ping program and did 3,000 pings with no packet loss, so it seems to only happen with heavy data usage ie. saturating your bandwidth.
Either way, it makes me feel a lot better to see this problem happening with other people lol
dude... i was just about to post a thread on this. im tearing my hair out with this horrible horrible problem. tmobile was better and more consistent its ridiculous...
i'm having the exact same problems, and not only just this, but i'm sending and receiving texts hours and hours off... its just not instant. wheerever i am. and sometimes i'm sending a text and this data "blackout" happens. also when i'm receiving texts i can't send texts out at the same time.. the phone gives me sms errors and then the data timeouts for minutes.. i have to wait minutes to resend the texts or use data..
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
oRAirwolf said:
Well it turns out that my friend that got this phone too is having the same exact problem......
WTF is going on here? Can people test this on their phones? Just try downloading a large file (5mb+) off android marketplace 2-3 times and watch the download. See if it stops or says download paused. Then try surfing the web when this happens.
Including myself, thats 3/3 people that are having this problem that I know personally.
Click to expand...
Click to collapse
I have no issues downloading large files, maybe it is location based?
It appears the OTA update that was released today fixed the problem. I've been running Sprint TV for about 4 hours with no issues. Thank god...I was about to cancel my service over this.

WiFi / Router connection problem ! SOLVED

Here is the issue I am having with my Galaxy Nexus while connected to the wifi / router (2Wire Bell Canada) at home
All happened 3 days ago when I was trying to open the play store and noticed that it stucked on the loading... screen
till it gave the connection timed out error.(Never happened before)
I tried to open the browser and been able to browse light sites..Heavy ones though were taking forever to open and
everything that need " sign in " as hotmail..(from the browser) didn't open at all giving an error of not connected to a network.
I run a speedtest >
Download : 6.2 mbps (I have 7 mbps plan) - Upload (took forever to load) : 0.03 mbps (I have 0.7 mbps plan)
Strange enough that next day I tried the above at work over wifi and all worked smoothly !
Tried over 3G and all worked smoothly as well ... !
Went back home, connected to wifi and same issue.., play store stucked on the loading... screen and all the above.
Note that I didn't change any settings neither on the phone or the router... except few updates for my installed apps.
I cleared data / cache of the play store, fastboot erase cache, changed channels on the router but nothing helped !
I was thinking of factory reset or reflashing ...but since it is working at work and over 3G I don't see the point of doing that...
Any help/suggestion will be appreciated.
Thank you,
i have almost the same issue here, but mine is with additional problems like :
"i experiencing extreme slowdowns
- ui is very smooth for the most part, but some actions just have the phone freeze for 5-20(!) seconds
- several (most) apps keep getting the "is not reacting"-screen, even when i'm not using the device
- this freezing sometimes results in complete lockups of the device, device is running but doesn't react to the power button to turn screen on/off (either at all, or for around 20 seconds).
- just extremely slow wifi connection take me forever to download anything."
thing i did :
factory reset, wipe everything , reset everything , tried different roms (4.1.2 ; 4.2 )
the interesting part is when i'm not connected to a wifi i don't experience these problems ..
thanks if someone reply.
and thanks for letting me use this thread.
Wolfglance said:
Here is the issue I am having with my Galaxy Nexus while connected to the wifi / router (2Wire Bell Canada) at home
All happened 3 days ago when I was trying to open the play store and noticed that it stucked on the loading... screen
till it gave the connection timed out error.(Never happened before)
I tried to open the browser and been able to browse light sites..Heavy ones though were taking forever to open and
everything that need " sign in " as hotmail..(from the browser) didn't open at all giving an error of not connected to a network.
I run a speedtest >
Download : 6.2 mbps (I have 7 mbps plan) - Upload (took forever to load) : 0.03 mbps (I have 0.7 mbps plan)
Strange enough that next day I tried the above at work over wifi and all worked smoothly !
Tried over 3G and all worked smoothly as well ... !
Went back home, connected to wifi and same issue.., play store stucked on the loading... screen and all the above.
Note that I didn't change any settings neither on the phone or the router... except few updates for my installed apps.
I cleared data / cache of the play store, fastboot erase cache, changed channels on the router but nothing helped !
I was thinking of factory reset or reflashing ...but since it is working at work and over 3G I don't see the point of doing that...
Any help/suggestion will be appreciated.
Thank you,
Click to expand...
Click to collapse
I tried many tricks without any success ... I wonder if it is related to the internet speed especially that while using my phone at work (extreme high speed connection) I have no problems at all - But at home with a regular high speed connection I have all the problems : can't open the play store stucked on loading, very slow browsing, network timed out ...etc.
Does anyone tried with a higher speed internet connection ? ... what speed are you getting on your phone when all these problems occured...
Thank you,
One thing that most people don't know about it is wifi channels. I had the same issue with my phone not to long ago. None of my PCs were affected by this, so I checked the WiFi channels been use by my neighbors and I found 3 WiFi signals( including my) using channel 6. This is means trouble so I changed my to channel 11 and problem solved. It doesn't mean you r having the same issue but worth a try. Download a WiFi utility software if you wanna check.
Sent from my Galaxy Nexus using xda premium
pr0xyw0rm said:
One thing that most people don't know about it is wifi channels. I had the same issue with my phone not to long ago. None of my PCs were affected by this, so I checked the WiFi channels been use by my neighbors and I found 3 WiFi signals( including my) using channel 6. This is means trouble so I changed my to channel 11 and problem solved. It doesn't mean you r having the same issue but worth a try. Download a WiFi utility software if you wanna check.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks for your input...I tried that too with no luck ! ...But it is true that sometimes changing channels helps solving such issues.
Hello All,
after debating to find a fix for the issues I was having with my Galaxy Nexus and the Wifi / Router (Bell Canada) - Read issues in the first post.
I called Bell for the 3rd time and I was lucky to talk to a smart agent who told me that the problem is from Bell - They are having issues connecting to the https sites (secure sites) and they are indeed working to solve the problem as soon as possible !
So if Bell Canada is your internet provider and having problems connecting to the play store (which needs access to username/password), slow internet browsing, etc... hopefully everything will get back to normal soon !
Cheers,

[Q] Wifi Delay - bad connection (kind of a review)

Hi @ all,
So i have been using my Note 2014 for around 3 weeks now.
Despite the lags on the device while browsing or searching in the playstore , i noticed or lets say - i get frustrated that webpages dont load. I have to refresh them several times to finally show up. The same with theplay store and any other app that requires a internet connection.
So what i want to know is, if you guys have experienced the same or if everything works good for you ?
Thanks so far...
Bottom line is that if there would be another tablet (windows or android ) with a good pen like the note has, i would have switched devices immediately i guess. For college the spen is superior than any other pen i had a look at so far. Despite that it is still a good device..
I haven't had any Wi-Fi or BT issues. I compared download speeds between my N3 and N10.1-14 using a 1GB test file and the N10.1-14 was significantly faster using the same router. There are a couple of wireless "issues" threads that point to some N10.1-14s having possible h/w issues. If you're having connection issues across multiple different routers and networks you may have a h/w problem.
BarryH_GEG said:
I haven't had any Wi-Fi or BT issues. I compared download speeds between my N3 and N10.1-14 using a 1GB test file and the N10.1-14 was significantly faster using the same router. There are a couple of wireless "issues" threads that point to some N10.1-14s having possible h/w issues. If you're having connection issues across multiple different routers and networks you may have a h/w problem.
Click to expand...
Click to collapse
Mhhh okay! Thanks for your answer ! So i guess i have to go into my local shop and exchange it...
1 more thing. Can you play embedded videos ?i can play them but wont get any sound...
J-Izzle said:
So what i want to know is, if you guys have experienced the same or if everything works good for you ?
Click to expand...
Click to collapse
I have a similar issue. While websites seem to load normally in the browser, I frequently get connection errors or time outs. For example in the Play Store it has happened several times that, after clicking on an app, the page for that app can't be loaded and al I see is a 'reload' button in the middle of the page. Clicking that loads the page quickly and I never actually disconnect from my wifi. I have also had to re initiate several app downloads as the initial download created an error. This happened mostly (if not exclusively) when I send the app through chrome on my laptop. At least one other app also has some connection issues sometimes after it gets a push notification that triggers the app to update.
I feel like the issue is when the tablet tries to send data right after or while it's receiving data.
The_Maverick said:
I have a similar issue. While websites seem to load normally in the browser, I frequently get connection errors or time outs. For example in the Play Store it has happened several times that, after clicking on an app, the page for that app can't be loaded and al I see is a 'reload' button in the middle of the page. Clicking that loads the page quickly and I never actually disconnect from my wifi. I have also had to re initiate several app downloads as the initial download created an error. This happened mostly (if not exclusively) when I send the app through chrome on my laptop. At least one other app also has some connection issues sometimes after it gets a push notification that triggers the app to update.
I feel like the issue is when the tablet tries to send data right after or while it's receiving data.
Click to expand...
Click to collapse
Thats really weird. If i dont find a solution for this i will trade it in. Im currently keeping it only for the great spen feature. There is currently way too less competition for tablets with a good working active stylus (only wacom technology atm)
Similar issue here, but maybe not to the same extent as yours.
For me the most prevalent apps that have this issue is the play store and youtube. I will frequently get connection error/server error on those apps. The funny thing is I can open browser in a pen window and load any site just fine while this happens, it's the apps that refuse to load pages. So I believe my internet is fine, it's an issue with the apps. I'm gonna try factory resetting later.
Here's the Wi-Fi performance of my N10.1-14 (on the right) and N3 compared. They are connected to the same network, were tested in the same location, and tested within minutes of each other. On average, the N10.1-14 actually outperforms the N3 in signal strength. If you notice in the elapsed time chart there aren't any major dips in the connection speed which there would be if there were a signal or h/w problem.
BarryH_GEG said:
Here's the Wi-Fi performance of my N10.1-14 (on the right) and N3 compared. They are connected to the same network, were tested in the same location, and tested within minutes of each other. On average, the N10.1-14 actually outperforms the N3 in signal strength. If you notice in the elapsed time chart there aren't any major dips in the connection speed which there would be if there were a signal or h/w problem.
Click to expand...
Click to collapse
Mind giving me the name of the app or how you ran the test ?
I just downloaded a normal download speed app. The result was really odd. While my nexus showed a speed of around 3 mbs (wtf?!!) , my note showed a speed of around 25mbs. But if i open websites or browse youtube or whatever , my nexus is always way faster...
J-Izzle said:
Mind giving me the name of the app or how you ran the test ?
Click to expand...
Click to collapse
https://play.google.com/store/apps/details?id=de.android.telnet2&hl=en
Thanks. I dont understand it :
I ran the app.
Nexus 4 : 12mbps
Note 2014 : 121 mbps
They both use the same wifi. But still the whole internet perfomance is way slower than on the nexus .
Thanks for your answers. When the storm is gone i will go to the store and trade it in...
J-Izzle said:
So what i want to know is, if you guys have experienced the same or if everything works good for you ?
Click to expand...
Click to collapse
I am one of the guys here which didn't have any lags (And I am known to fast devices). Also with the stock browser and play store I have no issues. Everything is fast... so it must be something else which interfere here.
PS. I made a test together with my HTC one and when the Note was faster by loading pages.

Some Apps say they don't have internet connection

Hello,
I have some issues with a couple of Apps, especially Google Allo, as they say that they don't have an internet connection.
I have either Wifi or mobile data enabled and for both I can state that internet is fine as using most Apps and Browser is good.
I am a bit desperate what issue or cause this could be?
Did you manage to fix this? it began to happen to me as well since CM14.1

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