Develop Bugs

IMAP Issues

Hello, I'm hoping someone can help.
I recently bought a HTC Desire and I'm loving it except for a big problem with my IMAP email account.
Everything worked perfectly for the first day. However the next morning I noticed I hadn't received any emails. I ended up deleting the account and starting again. No joy.. I ended up hard resetting the device and setting all back up. This time the only mail I received was what it hadn't received prior to resetting.
Now after numerous resets and support phone calls the device receives absolutely nothing yet it will send no problem. I have another account which works fine. Also the email account works fine on all other devices.
I understand the obvious question is whether I've configured the device correctly. Trust me I have.
Please can anyone suggest anything? It's almost like the Desire has cached something about my email account despite the data wipes..?
Many thanks in advance!
David

Just the same issue - "no mails"...

IMAP works perfectly here. I have one Exchange ActiveSync account and one IMAP account.

My IMAP gmail account is working perfectly here too. But I did had problem getting email notification to appear on the status bar which I manage to resolved.

I tried the imap but went back to just the gmail app as the gmail app had the emails come through much faster. I didn't find the imap and gmail worked well at all.

Tried an alternative mail client like K-9?

I'm using K-9 but I don't like it. I haven't yet found anything else that does push with IMAP though. K-9 doesn't work in the same way as other email apps for POP, which I use for another account. In fact it's unusable for me for POP on Gmail as it deletes msgs as soon as they arrive (they are not being deleted from server).
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Same problem over here with IMAP failing to retrieve new emails after a certain point. I think the built in client is having difficulty with some messages - if I use another mail client to delete the next email (after the Desire stopped receiving new mail), receiving springs back into life.
I'm going to take a closer look at this. My best guess is that the HTC email client has an obscure bug relating to a mis-implementation of the IMAP protocol. For all sorts of reasons, I'd like to get the HTC client working! Perhaps there's a workaround we can implement until a bug fix is released.
In short, definitely a bug.

I agree, there is definitely a bug in there - more than one. I think I'm going to be forced to go back to good old pop3 for emails on the Desire. Even then though, the HTC mail app doesn't do push. Maybe k9 will work better with pop3 than it does with IMAP. Although neither k9 or the gmail app copy and paste do they? So I don't know what is going to be best.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk

Hotmail ActiveSync Not Working

I can only sync TODAY'S MAILS.
The previous ones do not show up. I am sure I have the setting RIGHT.
Can anyone help me Thanx

Really? No one can help?
If I update to 2.50, will the problem be solved?

Hey, I'm also having some problems with Hotmail being setup as Exchange Activesync account.
I have found that it will not sync all emails, will not sync all folders and as soon as I delete an email it will automatically resync and re-download the deleted messages.
ARHD 5.2.2

Hi,
I'm also finding this EXACT problem! It's definitely something to do with the HTC mail app if that is what you two are using?
I did read somewhere that it's caused by the way the app syncs mails - from what I could deduce it logs on each time (or possibly at random, I'm not 100% sure) and this is seen as a threat by the Hotmail EAS system which then temporarily locks access to your account using Activesync!
I tested this theory by creating a new account, and configuring Improved Email (free on Market, by "mtwebster") and the account sync'd all day long. I then left my normal account for 24hrs, still locked, with Imp. Mail reporting "Connection Error". Tried again another 24hrs later using the non-HTC app and it sync'd fine too!
I then discovered the mic was busted and had to pick up a swap today...same issue with my Hotmail now, using the HTC Mail app!
My work EAS account sync's all day long without kicking up ANY fuss whatsoever!
Hotfail rides again...
Hope this helps,
Karl

Just an update update on this. It now works perfectly on
ARHD 6.1
Sent from my HTC Desire HD A9191 using XDA App

Jelly Bean and Exchange Calendar - not working

Hi,
Since I upgraded to Jelly Bean, I can't get the stock calendar app to sync with my exchange account... It did work just fine with ICS 4.0.4 stock calendar, as well as with Touchdown. With JB, I have not been able to get it working with stock calendar... but it does work with Touchdown.
Under settings in the calendar stock app, I see the following entries:
- General settings
- my exchange account
- my gmail account
- About Calendar
When I click on the exchange account, it says " no calendar".
I thought it might have been an issue with the way I restored the account from TB. I restarted from scratch, same problem. Did several factory resets, same. Thought it could have been a bad flash, now I have flashed 4.1.1 and still the exact same problem...
I really don't see anymore what can be causing this. It is my only problem with JB which otherwise is just great...
Any suggestion on where the problem could come from?
Thank you.

Ah, strange. I just thought that I'd acticate "automatic push" mode, and guess what, my calendar items showed up in the stock calendar app...
I have always had my exchange account configured to manual (I want to decide when I see my work email) but this never did have an effect on calendar sync... Very strange.
I leave the topic here in case someone would have the same problem...

Thanks for that, been annoying me all day. Works a treat

thefa said:
Ah, strange. I just thought that I'd acticate "automatic push" mode, and guess what, my calendar items showed up in the stock calendar app...
I have always had my exchange account configured to manual (I want to decide when I see my work email) but this never did have an effect on calendar sync... Very strange.
I leave the topic here in case someone would have the same problem...
Click to expand...
Click to collapse
Thanks for finding that solution. I tried several things last night and couldn't get it working. I was running ICS on my Rezound without that issue but I'm guessing it was due to Sense. I'm not a fan of automatic push but my exchange calendar is important.

two methods.
one: use exchang mail dirctly with out gmail.
then: use a google account and calender is automatically sync after that

trkeyser said:
Thanks for finding that solution. I tried several things last night and couldn't get it working. I was running ICS on my Rezound without that issue but I'm guessing it was due to Sense. I'm not a fan of automatic push but my exchange calendar is important.
Click to expand...
Click to collapse
I think that activating push was the way for the calendar to start syncing but then I went back to manual only for what I think is the email setting of Exchange account, and I have calendar syncing fine, while emails are fetched only when I explicitly ask. To me the activation of push was only a trigger, that I was able to undo later on...

That worked for me as well.
Sent from my Galaxy Nexus using xda premium

trkeyser said:
That worked for me as well.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
x2 Defy+ and x10 mini

thefa said:
Ah, strange. I just thought that I'd acticate "automatic push" mode, and guess what, my calendar items showed up in the stock calendar app...
I have always had my exchange account configured to manual (I want to decide when I see my work email) but this never did have an effect on calendar sync... Very strange.
I leave the topic here in case someone would have the same problem...
Click to expand...
Click to collapse
You're right had to activate push and there it is :good: thanks i was wondering what it didnt work no more.

setting to push worked for me too - seems really stupid, but it worked.
like others I don't like to have push on. Has anyone turned it off now and have new appointments show up?

snowmans said:
like others I don't like to have push on. Has anyone turned it off now and have new appointments show up?
Click to expand...
Click to collapse
Absolutly. This is what I did in the first place : Turn it on first, got the sync to work, then turn it off and voila, it works fine, as you expect.

thefa said:
Absolutly. This is what I did in the first place : Turn it on first, got the sync to work, then turn it off and voila, it works fine, as you expect.
Click to expand...
Click to collapse
Great to hear. Thanks.

My agenda is not syncing all items, strange ... It seems to be depending on the category. Before Jellybean all was fine, but now I am missing appointments from my corporate agenda, really strange. Anybody the same issue ? My phone has always been on push.

MattRob said:
My agenda is not syncing all items, strange ... It seems to be depending on the category. Before Jellybean all was fine, but now I am missing appointments from my corporate agenda, really strange. Anybody the same issue ? My phone has always been on push.
Click to expand...
Click to collapse
I've been helping my Dad with his T-Mobile Galaxy SII on AOKP JB Milestone, he's having the same issue right now with his Exchange Calendar not showing all appointments. Push has always been enabled. However it only shows random items from his Calendar, not all the items. I've wiped the device, reflashed, set up the Exchange account before the Google account, nothing seems to fix it. Only a few items from the Exchange Calendar show up.....
I've been searching on this issue it feels like forever now and your post is the closest I've found to the issue lol

Thanks for this! I was frustrated because the Google Calendar sync doesn't sync everything for some reason, but then I couldn't get the exchange calendar to sync. I switched to push, set up to display the calendar, and switched back to manual sync.
We'll see how it goes.

So I can also confirm the calendar continues to sync after setting sync back to manual.
I got a new calendar entry that synced and also edited another and those changes are also on my phone.

I still have problems to sync my exchange agenda with HTC desire HD, try all the suggestion meantion here.
Somebody a other suggestion.
I have no issues with ICS
Thanks
Willemans

Nitrodesk Touchdown works fine with JB...

Thanks,
works like a charme

This bug was opened but closed as Unreproducable even though it is!
http://code.google.com/p/android/issues/detail?id=23173
Please go star this item and comment about how you can't get it to reproduce
1) add exchange account, but set sync to "manual"
2) go to Mail and download all your mail ("sync")
3) Go to Calendar and see that you can't add your Exhchange calendar as a possible calendar
4) go back and set your Exchange settings to "push"
5) go back to calendar and see your Exhange calendar has appeared

Hotmail.co.uk addresses query

Hi,
I have been searching around and can't find the answer I'm looking for.
Can someone advise if they have managed to sync their hotmail.co.uk to their HOX (or any other Android device) specifically using the MS Hotmail mail option (which defaults to server m.hotmail.com) or via the exchange option??
Hotmail.com addresses sync ok, just can't get my UK address to work. Just to add the hotmail.co.uk mail account is succesfully added however no mails are synced. Looking at the account under sync options the sync icon is red and at the bottom there is an error which highlights something like 'experiencing difficulties at this time - please try again later'. This error appears to be constant.
I know syncing hotmail.co.uk addresses is possible via the 'other' mail account option (which defaults to POP3 settings) and also alternatively by using the MS Hotmail app but would prefer the above - just would like to know if it's possible or not.
Thanks in advance,
GW

It just start happening yesterday so its not anything to worry about yet, I have the same problem.
Sent from my HTC One X using xda premium

UPDATE - I've just stumbled across something on Microsoft Answers where one user suggests to configure the account manuallly which you can only do through the exchange option (when you select the MS Hotmail option, various fields including the server name are greyed out).
Advises to use prefixes snt-m, dub-m, bay-m or debug-m in front of .hotmail.com in the server however unfortunately none of these work for me.

west2cool said:
It just start happening yesterday so its not anything to worry about yet, I have the same problem.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Not the case for me, I've been trying to do this for over a week now.
Did this use to work then but now it doesn't?

Hi
Gulioth said:
Not the case for me, I've been trying to do this for over a week now.
Did this use to work then but now it doesn't?
Click to expand...
Click to collapse
There are on-going problems it seems, mine periodically stopped sycning several weeks ago, would be okay for a bit, then eventually never sync'd at all. Microsoft don't seem to be bothered helping people fix this.
I then started using debug-m.hotmail.com and that got it working, then seeing the same advice others have mentioned I used the letter prefix I see when I log into Hotmail on a PC browser, and it has been working since.
There also seems to be another issue related to individual accounts that can only be fixed by Microsoft, so I'm thinking there are two issues.
Try logging into Hotmail on a PC and going into your calendar, a few weeks ago I was offered to upgrade to a new calendar, I think this has the effect of moving your account to a new server, which might help kick start everything again.
All in all though it is a mess from Microsoft.
Regards
Phil

PhilipL said:
Hi
There are on-going problems it seems, mine periodically stopped sycning several weeks ago, would be okay for a bit, then eventually never sync'd at all. Microsoft don't seem to be bothered helping people fix this.
I then started using debug-m.hotmail.com and that got it working, then seeing the same advice others have mentioned I used the letter prefix I see when I log into Hotmail on a PC browser, and it has been working since.
There also seems to be another issue related to individual accounts that can only be fixed by Microsoft, so I'm thinking there are two issues.
Try logging into Hotmail on a PC and going into your calendar, a few weeks ago I was offered to upgrade to a new calendar, I think this has the effect of moving your account to a new server, which might help kick start everything again.
All in all though it is a mess from Microsoft.
Regards
Phil
Click to expand...
Click to collapse
Hi Phil,
Thanks for the reply.
Can you just confirm that you actually got it working (previously) with a hotmail UK address with debug-m.hotmail.com as the server? If so I assume you setup a manual MS exchange account under the mail account options to do this?
Just loaded up MSN calendar on desktop but there was no option to upgrade or anything :-s.
I've raised a question on MS answers site, hoping someone from MS will look at it and check out my account to see if they can do anything. Other than that I guess it's just a waiting game or switch to POP3!
GW

Anyone experiencing issues with hotmail UK email addresses?

Hotmail.co.uk addresses still not working with the m.hotmail.com server - anybody got this working or has an alternative solution, except using POP3 or forwarding?
Sent from my HTC One X

Sync issues with stock mail app. Help.

Hi all. I am currently having sync issues with my hotmail on the stock mail app. Previously I had it setup on the actuall hotmail app available in the play store but have decided to go back to the stock app. Now, I set my account up, all setup is fine but when it syncs no emails show up.
I go into the settings and sync settings, it is all on push (even tested with manual on) and then hit sync and it says currently having issues and will be back up shortly. It's said this for the last 2 days. I checked the hotmail servers and they are running fine. Many people I know aren't having any issues.
I set up my email as pop3 and that worked fine but obviously no push. It was syncing perfectly when I was using the hotmail app.
I have a feeling something has gone wrong when I rooted the phone a couple weeks back because no one else seems to be having this issue, all other apps are syncing fine and it syncs fine with the hotmail app. When I first got the phone I was using the stock mail app and it was working fine that's the only reason I say something could've gone wrong in the root, I dunno.
Has anyone had this problem before or no of what this issue could be and how to fix it. Any help would be appreciated.
Cheers,
Adam.
Sent from my HTC One X using xda premium
Sent from my HTC One X using xda premium