Develop Bugs

Wifi problem SOLVED (acc'd to sprint rep)

I just had the best conversation ever with a sprint rep. This was an in-store tech person, mind you, so all of my facial expressions were more than obvious.
The conversation went like this:
Hi, my E4GT is having some wifi connectivity issues. When I try to connect, it says connected but then keeps scanning, and in fact, it's not connected at all because I can't get a webpage to...
(Interrupting me) WAIT RIGHT THERE...let me see the front of your phone, turn it around! (I do so.) Yup, that's the problem...you downloaded something to make your ANDROID phone look like a WINDOWS phone.
You mean a launcher?
Yes, it's an unapproved app, and you corrupted your whole system. You need to delete that and hard reset. Don't make it look like it's not an Android phone...otherwise you corrupt the system.
(My face has a wtf are you serious look on it at this point.) Oooooh-kay. Um, are you sure?
YES! ABSOLUTELY! Also, I bet you have checked off install apps from unknown sources, don't you?
Yes...so?
THERE YOU GO AGAIN --- COMPLETELY CORRUPTED YOUR ENTIRE SYSTEM. Now, anyone anywhere can just go into your phone and access everything. That's why you can't get online.
(Now my face has the wtf look on it as well as a little bit of anger from this rep having somehow survived this long in her life, and in doing so, disproved darwinism.) So, you're telling me installing the amazon appstore breaks our phones?
YES, it's an unapproved app, just like that one that made your phone look like a windows phone!
But, that app's from the google market...??
I BET YOU'RE TETHERING TOO, AREN'T YOU?
(Damn, she got me there.) No! What is tethering?
Someone will come up and tell you to tether...go right ahead and do it if you want, but you'll be corrupting your entire phone again and it won't work.
Ok, thanks, this has been a big help.
You bet! Thanks for coming in!

Erislover said:
I just had the best conversation ever with a sprint rep. This was an in-store tech person, mind you, so all of my facial expressions were more than obvious.
The conversation went like this:
Hi, my E4GT is having some wifi connectivity issues. When I try to connect, it says connected but then keeps scanning, and in fact, it's not connected at all because I can't get a webpage to...
(Interrupting me) WAIT RIGHT THERE...let me see the front of your phone, turn it around! (I do so.) Yup, that's the problem...you downloaded something to make your ANDROID phone look like a WINDOWS phone.
You mean a launcher?
Yes, it's an unapproved app, and you corrupted your whole system. You need to delete that and hard reset. Don't make it look like it's not an Android phone...otherwise you corrupt the system.
(My face has a wtf are you serious look on it at this point.) Oooooh-kay. Um, are you sure?
YES! ABSOLUTELY! Also, I bet you have checked off install apps from unknown sources, don't you?
Yes...so?
THERE YOU GO AGAIN --- COMPLETELY CORRUPTED YOUR ENTIRE SYSTEM. Now, anyone anywhere can just go into your phone and access everything. That's why you can't get online.
(Now my face has the wtf look on it as well as a little bit of anger from this rep having somehow survived this long in her life, and in doing so, disproved darwinism.) So, you're telling me installing the amazon appstore breaks our phones?
YES, it's an unapproved app, just like that one that made your phone look like a windows phone!
But, that app's from the google market...??
I BET YOU'RE TETHERING TOO, AREN'T YOU?
(Damn, she got me there.) No! What is tethering?
Someone will come up and tell you to tether...go right ahead and do it if you want, but you'll be corrupting your entire phone again and it won't work.
Ok, thanks, this has been a big help.
You bet! Thanks for coming in!
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Lol, now that's funny
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Damn that guy is hilarius
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Ha ha ha, it's to funny! How incompetent.
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so...did it work?

Lol... I thought she was joking but shes serious... It anoys me that i know more about my phone and other phones then a sales rep(no offense to the sales reps that know what there talking about ).
Sent from my SPH-D710 using XDA App

I once had a verizon droid incredible with a screen that literally moved when you touched it (this screen hardware itself physically moved, not anything on the screen). Took it into a Verizon store and the rep seriously asked me "did you try doing a battery pull?" I was just like wtf does a loose screen have to do with a battery pull.
I don't know where they find these people. When I apply for jobs there I never even get an interview, I think I fail their personality testing during the application.

I don't even understand how people like that can get hired. You would think they would require at least some basic knowledge of the industry and products. I am actually looking to change careers and would like to get a position managing a sprint store but I can't seem to find an opening in my area because they keep hiring people like this. I have been to four stores in my area and every single one has not one person who seems to know much of anything. Maybe its just the central florida area.
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Normally, I would say this story seems too far out there, and that there is no way someone is that clueless as an employee at the Sprint store.
However, I have dealt with some of the Sprint store employees and I guess it is feasible.
Either way, thanks for posting as it was an entertaining post.

Thanks op that was classic, I seem to run into these people all the time. Awesome

I had a similar thing happen at Radio Shack. I had bought the Photon there and before my 30 days were up I wanted to trade it for our SII...on launch day they didn't have any so I told them I wanted to return it and go to Sprint to get the phone. The salesman said why...the Photon is dual core and a much better phone...I immediately told him it was none of his business and then proceeded to rattle off the specs of the SII..he went into the back room. These people are clueless!

Haha I purchased an app called HVAC Buddy for work and a sprint tech told me it broke the gps in my Moment. Wtf
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smark72 said:
I don't even understand how people like that can get hired. You would think they would require at least some basic knowledge of the industry and products. I am actually looking to change careers and would like to get a position managing a sprint store but I can't seem to find an opening in my area because they keep hiring people like this. I have been to four stores in my area and every single one has not one person who seems to know much of anything. Maybe its just the central florida area.
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All of FL, bro...I'm in the ft laud area myself, and it's harder to find a glimmer of intelligence in the general population than it is to find a guy who doesn't shave his chest here.
anyway, just fyi, it's an absolutely true story. the worst part, which I forgot to mention in the OP, is that a couple minutes before this dolt began "helping" me, I was talking with another customer who had an E4GT with some crazy problems (phone with a mind of it's own...would just randomly open up apps and close them and restart...) and I was telling her about this forum and how her problems were atypical and how she should just get a new E4GT...and then every time this stupid, stupid customer service rep talked, I had to just look over at this lady and hope she knew how completely retarded the rep was.

I hate that I am associated with these types of employees ...
-J
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zonacats23 said:
I hate that I am associated with these types of employees ...
-J
Sent from my SPH-D710 using XDA App
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I know there has to be some knowledgeable reps, I just haven't encountered any myself.
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In my defense, not all of us are idiots.
And a 2nd thought, ive met such people. I sometimes feel ashamed that theyre one of my own.
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zonacats23 said:
I hate that I am associated with these types of employees ...
-J
Sent from my SPH-D710 using XDA App
Click to expand...
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Yeah, this. I'm sorry guys.
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squshy 7 said:
Yeah, this. I'm sorry guys.
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No need to apologize on their behalf...it's the same at every job and every profession. It's just a shame that people don't say, "sorry, I don't know," when they don't know. But, on the bright side, it does sometimes make for some funny ish when they talk out their ass

Walked into my local repair center and showed the Guy my OG Evo, told him that I was having some issues with the fact that my $400+ phone had a crack in the casing near the volume and power buttons. He immediately told me "you dropped your phone and it cracked. that's not covered sorry." and proceeded to the next customer. I walked up, showed him again my phone was in an otterbox defender case, had NO signs of damage... mind you I kept the case on since day 1 and I had never dropped the phone....
He looks at me with the straightest face and says "it is because you are using a Facebook IM application which causes the problem." at this point I laughed in his face, left the store and proceeded down the block to the next repair center.
This Guy still works there....
Sent from my Sprint Samsung Galaxy S II Epic Touch 2G

Oh and here's another one.
Took another OG Evo 4G to another local repair center to have the dust cleaned out from behind the screen (there was a **** ton) and the service tech puts my phone back together and broke the power button, camera, and screen and then tells me "Uhhhh it came like that sorry"
.... fail of sprint repair centers. I'm better off fixing the phones myseld
Sent from my Sprint Samsung Galaxy S II Epic Touch 2G

S3 Tmobile brand new robbed on craigslist

Hello, pls see my story below: - Anything I can do by tracking the IMEI ? etc ?
MY STORY -------
I was robbed on craigslist, NYC MIDTOWN?
To sum it up:
I was robbed by a con artist on craigslist pretending to buy my phone.
I sold many things on craigslist in the past, high end and small end. Whatever..
I posted an ad to sell my Samsung galaxt s3 tmobile phone for $540, and the buyer called with 1 number and ask if Its available and that his wife saw the ad and hes buying it for her. Then he asks me if I’m a business and I said no. Then he said he will call me back and I said ok.
He called again in a few minutes and said hes interested and asked my location and he will be coming so I said ok , I gave him location, on park avenue and 58th street at TD BANK. When he got there he was driving was in his car so I got him to show him the phone.
He asked nicely if I can just go with him to tmobile store around the area to make sure the phone is not stolen so I said okay sure. Its 2-3 blocks away. We was driving and he was telling me this whole store how he and his daughter went to check out a phone and after he bought it the phone turns out to be stolen and it took him a week to return it back to the seller and such and he thanked me for going with him to the store.
Finally, we parked RIGHT in front of the tmobile store by a fire hydrant. He asked if I can watch his car while he goes in to make sure its legit and to activate his simcard for the phone so I said ok pls make it quick. He went in for a few minutes and I was wondering what if this car is stolen ? or he ran away ? anyways so I took a peak and saw him on the line and speaking to the representative so I thought okay its cool. He came out and said something is not working and if I could go and talk to her, so I can ok.
I was in the passenger seat , now the keys are in the car. He ask if I can turn off the car so I turn it off and I took the keys with me when he said he needs to get something real quick and go in first, I went in for less than a minute. LESS THAN A MINUTE OR 1 MINUTE!!! Then I turned around and POOF!
HE IS GONE…. HE IS GONE!! I got scammed and wow, I was shocked and laughing.. I tried running up the block but his car is nowhere to be found!
I called the cops and gave a report, waiting for a call back from the detectives hopefully.
I have received a call back from 1 of his numbers he called me with , and it was lady claiming she don’t know what happen. I have a feeling she is linked to him, I don’t know.
What should I do now ? What can I do ? I want to catch this sucker!
His appearance:
Age 19-25
Skin: Dark / Tone
Nationality: Hispanic Hair: Curly hair Attire:
He was dressed in a white button up with dress dark khankis or dress pants and shoes
. ( his attire indeed let my guard down )
Tattoo: He had a tattoo on his right hand
Name he goes by: Andy , Jason , Alex , Alec -
His accent is a bit weird.
Numbers he is using: 917-549-9112 347-340-6348
these other numbers were called from a phone store with demo phones or something: 718-733-7119 646-296-3081
Regards,
------------------------------
Another victim's story, happened before I got robbed-
Has anyone gone through this? I got robbed on craigslist?
Postby hawly » Tue Aug 28, 2012 3:20 pm
Ok here's how this went. I was selling a samsung galaxy s III (for about $500) on craigslist. I live in queens, NYC, so I arranged for the exchange in midtown manhattan. I drove there with my bro and parked my car in a parking lot. The guy who i was selling to, arrived in a family van with his 2 year old daughter. He wanted me to drive down the street to the "Fossil" store where his "wife" worked at as she was "the one he was buying the phone for". Seeing his daughter, his demeanor, as well as the fact that we were in a heavily populated area, I thought nothing of it. He seemed like a reasonable person.
We get to the fossil store, he asks me if I can go to the driver's seat as he goes into the store to speak to his "wife" in case cops request for the car to be moved. At this point, his 2 yr old daughter and I are in the car alone. He asks me if I can give him the phone so that his wife can test it out. I say fine as I have his car and his kid is in the car. He comes back later and says he's having a problem testing out the phone. He asks me If I can check it out. I say no problem, I step out of the car, turn off the car and hold the keys with me (the keys also included 4 other keys). All of a sudden, he disappears literally into thin air. I take a few steps to look around. This is 7th ave manhattan, so there's alot of people walking up and down. I then turn around, and boom...car is gone. All happened within 1 minute. Literally, 1 Minute. I literally started laughing in amazement.
I am not one to get scammed..very rarely have i been in a fraud situation. I've seen everything...but This.
How could a guy use an innocent little kid to scam people? Is this a new Craigslist scam? I am being reimbursed for the phone by my credit card company as they cover theft. What do you take of this?

is this for real?

mt3g said:
is this for real?
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Click to collapse
Yes.
I know it might look confusing and have typos and such but I am so heated and still cant believe I was conned like that. Its just shocking!
I went to the precinct on my lunch break to give the cops more details and that other post I found a day earlier of my incident indicating the same pattern of crime.
Its the same guy!!

new member first posts sounds weird but still it was a entertaining read whether real or fake

why would you let him out of 2 feet if he has your phone, you let this happen to yourself learn a lesson from it

this is a reason why I never sell phones on Craiglist, I always sell them on Ebay is more secured and no way for you to get scammed, I have seen a couple of friends that actually sold their phones and got fake $100.00 dollar bills, with Ebay you get backed up by paypal.

Sounds like some next level ninja sh!t, I hope by some strain of luck you get your S3 back.
Get Chance and Luck

This is happening more and more!
Sent from my SGH-T999

ionic7 said:
why would you let him out of 2 feet if he has your phone, you let this happen to yourself learn a lesson from it
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What caught me was maybe the office attire, the area and the fact i had his keys...
It was pretty good scam.....
I have up to date, sold over 500 phones just on craigs...
Sucks... Lesson Learned, gotta be alert... Luckily he didnt have a gun to my head..

sniper1087 said:
this is a reason why I never sell phones on Craiglist, I always sell them on Ebay is more secured and no way for you to get scammed, I have seen a couple of friends that actually sold their phones and got fake $100.00 dollar bills, with Ebay you get backed up by paypal.
Click to expand...
Click to collapse
if a customer on ebay, insists to their credit card that they did not purchase the item. I think they can get away with it just as easy like how this happened to me, however this guy took a lot of time to develop his scheme..

simonincz said:
if a customer on ebay, insists to their credit card that they did not purchase the item. I think they can get away with it just as easy like how this happened to me, however this guy took a lot of time to develop his scheme..
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Click to collapse
That's why PayPal has certified mailing addresses tied to the account. It's a way to track someone down...
You do realize that you can reverse lookup his telephone numbers right?

ionic7 said:
why would you let him out of 2 feet if he has your phone, you let this happen to yourself learn a lesson from it
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Click to collapse
There's always one " **** wouldn't happen to me" Superman!
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If you still have the box that you got the phone in you can ask T-Mobile to block the IMEI. That way it's useless to him.
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You morons need to stop being so cheap and use ebay and just pay the damn auction fees. That is why they guarantee their buyer and seller protection.
Now you don't have a phone, I would never trust Craigslist for selling or buying anything.
Also why would you get into a car with a stranger? Why not just say go park and I will meet you at the store?
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try plan b or prey
Ask T-Mobile or Samsung if they can track
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CRAIGS LIST IS WHERE THE PROCESSED GO TO MINGLE. It has perverts, murderers, cons, and thiefs, and much more crime that you have never even heard of. STAY AWAY from that worthless site.
You got some real balls to get in a strangers car anyway, you are lucky you are here even posting this stupid message.
Good luck, cost you $500+ to find out.

bobdoblo said:
There's always one " **** wouldn't happen to me" Superman!
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What? It's common sense. If I'm selling on CL the person doesn't even get to touch the phone unless they're in the middle of me and a friend on the street or sitting down inside somewhere.
Sent from my SGH-T999

That's why you meet up and it's either buy it on the spot or go buy else where. No taking it to show his "wife" bull****

Craigslist - Not even once.

lol... wow... I've sold tons of phones on cl. Never this happened to me. But then again I live in Virginia, where its legal to open carry a gun. And anytime I have a item for sale and someone wants to buy it, when we meet up they always notice that I'm not one to scam or rob.
Sent from my Nexus 7 using xda premium

Sprint Rant

Long story, but I switched to Sprint from Verizon back in March after ten years. I purchased the White Epic Touch and sure enough my problems began. I had the phone 28 days and my screen goes out. Bam 35.00 for a refurb. I have that phone for 3 months and take ICS update. Everytime I plugged it to the charger my phone would overheat. Bam 35.00 fee for the tech to do factory reset and have the same problems when I left. I woke up two weeks ago to a black screen. No response. Bam 35.00 and they sent me a new one. I woke up today with a dim screen and find out my screen is burning out so these idiots try to charge me another 35.00 and I said no way! So after arguing with Sprint for about 4 hours they finally replace it then kindly say the phone is on backorder and it could be up to 30 days to receive it. I ask if they have any black ones in stock and they basically tell me im screwed until my name pops up om the list and a phone becomes available. I dunno, but this old boys about to take his 4 lines back to Verizon. More expensive and less hassle. Sprint is so lacking I never imagined. I knew there network was bad, but figured they made up for it elsewhere. Guess not! I figured up that since march I have spent around 21 hours in the Sprint store. I also figure that all those fees had I known I could have sold this one added that amount to what I have gave Sprint for a Gs3. Sad
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ranup112 said:
Long story, but I switched to Sprint from Verizon back in March after ten years. I purchased the White Epic Touch and sure enough my problems began. I had the phone 28 days and my screen goes out. Bam 35.00 for a refurb. I have that phone for 3 months and take ICS update. Everytime I plugged it to the charger my phone would overheat. Bam 35.00 fee for the tech to do factory reset and have the same problems when I left. I woke up two weeks ago to a black screen. No response. Bam 35.00 and they sent me a new one. I woke up today with a dim screen and find out my screen is burning out so these idiots try to charge me another 35.00 and I said no way! So after arguing with Sprint for about 4 hours they finally replace it then kindly say the phone is on backorder and it could be up to 30 days to receive it. I ask if they have any black ones in stock and they basically tell me im screwed until my name pops up om the list and a phone becomes available. I dunno, but this old boys about to take his 4 lines back to Verizon. More expensive and less hassle. Sprint is so lacking I never imagined. I knew there network was bad, but figured they made up for it elsewhere. Guess not! I figured up that since march I have spent around 21 hours in the Sprint store. I also figure that all those fees had I known I could have sold this one added that amount to what I have gave Sprint for a Gs3. Sad
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Ok.
Why are you posting it here?

General Forum. Does this not go along with anything in General??
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ranup112 said:
General Forum. Does this not go along with anything in General??
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Mmmm yes... It's general but you have to understand we are average Joe's like you. We can't do do anything about it. It would be best if you take it up to Sprint forums such as the links below:
http://www.sprintusers.com/forum/
http://community.sprint.com/baw/index.jspa
Good luck!

ranup112 said:
General Forum. Does this not go along with anything in General??
Sent from my SPH-D710 using xda app-developers app
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Yeah but what is your purpose? We all know how customer service experiences are. Some are bad some are good.
Are you looking for some help or using custom roms and see if some of your issues can be fixed that way? I just don't see the reason behind you ranting on a development forum. I can see this in sprint community forums. Thats all.
Edit: And I am a BIG believer in never switching providers when something is working just fine with original provider. I work in fios tech support and whenever someone tells me that everything was working fine before switching and I hate your service... I always think in my mind.. Why the hell did you switch? Save 10-15 bucks vs the peace of mind of working service? Not worth it.

BluesRulez said:
Yeah but what is your purpose? We all know how customer service experiences are. Some are bad some are good.
Are you looking for some help or using custom roms and see if some of your issues can be fixed that way? I just don't see the reason behind you ranting on a development forum. I can see this in sprint community forums. Thats all.
Edit: And I am a BIG believer in never switching providers when something is working just fine with original provider. I work in fios tech support and whenever someone tells me that everything was working fine before switching and I hate your service... I always think in my mind.. Why the hell did you switch? Save 10-15 bucks vs the peace of mind of working service? Not worth it.
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You know what's funny is 90 percent of the people that complain to you probably had to do a simple power cycle to get things working again.
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I'm a tech at Sprint and I think its kinda funny that every phone that you received craps out. I would say get TEP then you don't have to pay $35 for these issues. Don't rant about how Sprint is crap when you do not take advantage of all of your options.
Verizon does not offer on-site technicians . They would simply tell you buy another phone full price or go to asurion and pay a &150 deductible
Sent from my Genesis that does what Nintendon't

Well onley thing is I had one phone in 10 years mess up and they did replace it free of charge. I do have a question for you since you work for Sprint. Ive noticed everytime I go in there all the people in this store always have the latest phone. When I baught the Epic they had it. Evo LTE came out they had it. Now I noticed all three of the same people at this store carry an S3. Went by there today and two of them was showing off there Iphone 5 to customers. This is a contract store not corp. It just irritated me when the rep talked about Sprints cost going up because of exchanges on bad phones. There could be but I highly doupht these people are making enough money to buy the new phones every month. Just curious
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I would also say that I think the main stem of the problem with all the phones I have went through with Sprint is lack of qaulity control and proper training of employees.
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ranup112 said:
I would also say that I think the main stem of the problem with all the phones I have went through with Sprint is lack of qaulity control and proper training of employees.
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Sprint does not manufacture the phones , Samsung does. However that's why we have good technicians who check for liquid damage, because if we don't we send them off to get refurbished and we endup giving a liquid damaged device to someone else.
That being said that's why its good to be honest if you liquid damaged a device. But people would rather lie and hope a tech just replaces it , and screw sprint and other customers just so they can get something for free.
Sent from my Genesis that does what Nintendon't

ranup112 said:
Well onley thing is I had one phone in 10 years mess up and they did replace it free of charge. I do have a question for you since you work for Sprint. Ive noticed everytime I go in there all the people in this store always have the latest phone. When I baught the Epic they had it. Evo LTE came out they had it. Now I noticed all three of the same people at this store carry an S3. Went by there today and two of them was showing off there Iphone 5 to customers. This is a contract store not corp. It just irritated me when the rep talked about Sprints cost going up because of exchanges on bad phones. There could be but I highly doupht these people are making enough money to buy the new phones every month. Just curious
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I don't work for sprint but I used to work for cingular wireless and afaik the store always wanted us to carry the latest devices so we could 'demo' them to the customers... think of it as eyecandy.
In fact, I had my own phone from sprint and another device from CW, I was not allowed to use my sprint device for obvious reasons but had to have whichever device from CW visible and sometimes using a BT headset for demo purposes. If I can recall correctly, those devices were written off once another one came up.

ranup112 said:
Well onley thing is I had one phone in 10 years mess up and they did replace it free of charge. I do have a question for you since you work for Sprint. Ive noticed everytime I go in there all the people in this store always have the latest phone. When I baught the Epic they had it. Evo LTE came out they had it. Now I noticed all three of the same people at this store carry an S3. Went by there today and two of them was showing off there Iphone 5 to customers. This is a contract store not corp. It just irritated me when the rep talked about Sprints cost going up because of exchanges on bad phones. There could be but I highly doupht these people are making enough money to buy the new phones every month. Just curious
Sent from my SPH-D710 using xda app-developers app
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I got 2 Epics last year in Oct, his and hers and had only one hicup in 11months, when the ICS update rolled out the wife wanted to try it, so she accepted the update and it did not go well, horrible battery life, apps not working weird charge cycles and a bunch of other fowleups, later I tried a couple of custom roms, but that was just a bandaid , phone was not a daily driver. Finally went back to gingerbread, the os that kept the phone reliable for 10+months with no issues what so ever. I had tried a couple of ICS releases myself and always wound up going back to gingerbread, needing a reliable phone on a daily basis I could not afford to leave home with a quirky phone that needs a charge every 6 hrs. I settled into a custom gb Rom that I have been running since April with no problems what so ever, wifeys Epic is on the same custom Rom. The only time we ever went back to sprint was to pickup a desk dock for the Epics.
Corporate sprint stores are usually more user freindly than privately owned stores, and I think if you go to a Corp store and plead your case in a nice manner you may get some satisfaction. The new phones the employees flash are just perks of the job, either huge discounts or free, don't let that get to you, besides it makes sprint look good. I have been with sprint since 2000 and have no complaints.
Give sprint another chance to make good. Good luck.
(No I do not work for sprint)
Pp
Sent from an infected GT-P5113 located inside a Mayan pyramid.

Thats a good way to look at it. I dunno maby I am getting all the bad apples. My wife is still on her first. Im old and not going to say how old but I just got here checking stuff out. Never rooted or modified any phone.
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You see it was a50/50 chance, your wife got the good phone, it can't be that bad, just approach it from a different angle. Hay I'm no spring chicken myself, I got grandkids, and proud of then I am. (The oldest is 9.)
Pp.
Sent from an infected GT-P5113 located inside a Mayan pyramid.

Just my 2 cents. I got the Original Epic on launch day and never had one problem with it. Got the Epic Touch on launch day and am still using it. I have not had one problem with it. With anything mechanical there is always going to be the possibility of failure. It is just a game of chance. I can guarantee you that there are people saying the exact same thing about Verizon, AT&T and TMobile. It just happens.
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gatesmarch123 said:
You know what's funny is 90 percent of the people that complain to you probably had to do a simple power cycle to get things working again.
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No you are wrong about 90% just need to power cycle.
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BluesRulez said:
No you are wrong about 90% just need to power cycle.
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I know how technical support goes... I did both tier 1 and tier 2 for U-Verse. And it's actually 95% of customers are not tech savvy so they call in for every single issue including a Wi-Fi password. Tier 1 technical support is basically a power cycle then transfer to tier 2 if the issue is still happening. Tier 2 does ALL the REAL technical support. Tier 1 is just a filter, which can't even do that correctly most of the time.
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Mattix724 said:
I know how technical support goes... I did both tier 1 and tier 2 for U-Verse. And it's actually 95% of customers are not tech savvy so they call in for every single issue including a Wi-Fi password. Tier 1 technical support is basically a power cycle then transfer to tier 2 if the issue is still happening. Tier 2 does ALL the REAL technical support. Tier 1 is just a filter, which can't even do that correctly most of the time.
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Fios is not that way. I know time Warner is the way you are describing.
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FiOS is a fiber optic network similar to U-verse in the sense that you support IPTV, HSIA, and CVoIP.
I know how an ONT works, unless there is a major issue that requires a technician to physically repair the line... it is a simple toggle or reboot of the CPE.
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Yes, sprint does suck, I've known more than any sprint tech or rep and they don't generally fix anything, water damage??? Seriously? Who cares if it's been water damaged, doesn't mean the phone won't work, that's why they have quality control refurb people... Yeah, I'm on sprint and I hate every day of it but ALL cell phone providers suck major ass and have you by the balls... I've been paying for 4g for over two years and have NEVER seen it and probably never will until my contract is up, again... Truth be told by the time I and the other 75% of America do see 4g from sprint, they'll put a cap on it and stop unlimited... If I were you and you don't like sprint, just keep going up through the chain and tell people strait up what's going on. If that's a no go, just change your prl and roam constantly until you get that "letter" in the mail... One rant to another, good luck...
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Lost epic touch in Beaverton Oregon

Figured this might be a long shot but lost my phone at a target in Beaverton Oregon. Any xda members out there in that area that might of found it?
Epic touch 4g extended battery with case all black rocking the Blue Kuben Rom.

griffen97023 said:
Figured this might be a long shot but lost my phone at a target in Beaverton Oregon. Any xda members out there in that area that might of found it?
Epic touch 4g extended battery with case all black rocking the Blue Kuben Rom.
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That sucks man! But there are a few Targets in the Beaverton area. Was it the one off Farmington down the way from Fred Meyer?
Did you check with customer service? Where in the Target do you last remember having it?

edufur said:
That sucks man! But there are a few Targets in the Beaverton area. Was it the one off Farmington down the way from Fred Meyer?
Did you check with customer service? Where in the Target do you last remember having it?
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cs said no one turned it in, turned on family locator from sprint no luck, Target on Beaverton Hillside by 217, Tried plan b off market no luck, lost it Sunday night

Have you checked craigslist?
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---------- Post added at 09:01 PM ---------- Previous post was at 08:56 PM ----------
Though it has probably been sold by now. Report it stolen to sprint so that it can't be activated. Then check craigslist. A lot of people sell stolen stuff of there. If you find it, call the police and tell them you will pretend to buy it and they should ambush the guy
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I found it but ended up turning it in for in store credit towards a new phone, sorry mate. I'm just kidding. I've never heard of Beaverton, OR. I had enough with Methford (Medford), OR.

That's really funny. I'm in Texas and I have the epic 4g touch with Kuan romantic and extended battery which I'm actually selling
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Censura_Umbra said:
Have you checked craigslist?
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---------- Post added at 09:01 PM ---------- Previous post was at 08:56 PM ----------
Though it has probably been sold by now. Report it stolen to sprint so that it can't be activated. Then check craigslist. A lot of people sell stolen stuff of there. If you find it, call the police and tell them you will pretend to buy it and they should ambush the guy
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reported it stolen the next day, been checking Craigslist every day, checked out locale pawn shops as well however they do not deal with sprint phones they say because its to hard for them not to get ripped off. I believe it is gone forever.

You try installing plan B from the market
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HAHAAAA thx for the free phone bro!

Bummer man. If I hear of a cheap phone down here in methford I'll post it. On a non related note, I love this phone. Dropped mine in a toilet last night...didn't even turn it off or anything and its working perfectly lol. I got lucky.
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Wait why can't Sprint locater work? Call customer service if you haven't already done so and ask them to do that for you. It should work man.
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t4d73 said:
Wait why can't Sprint locater work? Call customer service if you haven't already done so and ask them to do that for you. It should work man.
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If the phone is turned off, there is no way to find it. Either its been sold and flashed to something else or the battery is dead or pulled.
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Ill be honest if I ever found a phone ( worth keeping s2 s3 ) I would keep it , keep it off , pull battery , put away for couple months , let any heat cool down then sell and I would check see if its rooted if so I would unroot , master reset , reset binary then follow the above steps
Depending on phone easy $125-300 depending on phone and condition
But sorry for you loss , be more anal with your phones lol
Sent from my Samsung Galaxy s3

bluedevils2003 said:
Ill be honest if I ever found a phone ( worth keeping s2 s3 ) I would keep it , keep it off , pull battery , put away for couple months , let any heat cool down then sell and I would check see if its rooted if so I would unroot , master reset , reset binary then follow the above steps
Depending on phone easy $125-300 depending on phone and condition
But sorry for you loss , be more anal with your phones lol
Sent from my Samsung Galaxy s3
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Or you could not be an a** hole and return it and possibly get a reward. I have had my phone stolen in a robbery and I have lost my phones before. Obviously you have never lost a phone because you seem to not know what it's like to lose such a valuable and important thing.When I got robbed, I felt so violated that they had my phone. I have had one person return my phone to me and gave them $100 for it and thanked them a million times. You are the reason people have to take such crazy measures for protecting their sh*t.

bluedevils2003 said:
Ill be honest if I ever found a phone ( worth keeping s2 s3 ) I would keep it , keep it off , pull battery , put away for couple months , let any heat cool down then sell and I would check see if its rooted if so I would unroot , master reset , reset binary then follow the above steps
Depending on phone easy $125-300 depending on phone and condition
But sorry for you loss , be more anal with your phones lol
Sent from my Samsung Galaxy s3
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people wont admit it but this is probably what the majority of us would do, myself included

Umm when I play professional trumpet and my trumpet costs 4500 my s3 and s2 is with me me as well lookin at about 5000 5500 total I have one me during rehearsals or gigs and ive never lost anything 1.im super anal with everything I own even cheap stuff for example my trumpet say I go into burger king I wont leave it in the car I take It in with me I always have my stuff near by where I have a eye on it but as far as being a a hole ive returned plenty of things ive found , cash , ring , a kids backpack and theres plenty of other things ive returned and personally seen get tossed after two weeks to a month of a store holding it so why let a store toss it when I can make a fast dollar on it
Im mean at least its still being used
Sent from my Samsung Galaxy s3

It isn't hard (especially for us) to get into a phone and find out the owner's address and contact info. If I was cold hearted I would have done the same thing as previously stated. Although I would much rather give it back. Unless its an iPhone. Then I'll sell it, buy a nexus, and return THAT to them.
Also, if you have sprint insurance you just pay $100 and you get another one.
Still curiously how you lost a phone in target. Did you set it down on a shelf or something??
Sent from my Nexus 7 using xda app-developers app

bluedevils2003 said:
Umm when I play professional trumpet and my trumpet costs 4500 my s3 and s2 is with me me as well lookin at about 5000 5500 total I have one me during rehearsals or gigs and ive never lost anything 1.im super anal with everything I own even cheap stuff for example my trumpet say I go into burger king I wont leave it in the car I take It in with me I always have my stuff near by where I have a eye on it but as far as being a a hole ive returned plenty of things ive found , cash , ring , a kids backpack and theres plenty of other things ive returned and personally seen get tossed after two weeks to a month of a store holding it so why let a store toss it when I can make a fast dollar on it
Im mean at least its still being used
Sent from my Samsung Galaxy s3
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What kinda of lame excuse is that? Who would "toss" their phone after losing it and then having it returned? Especially if it was a S2? A phone is a very personal item for most ppl. Contains photos, contacts, text msgs, etc... At very least, losing a phone is a huge inconvenience. For most people, it's a sickly feeling know someone else has your personal details in their hands.
The fact of the matter is, if you find someone's phone and don't make any attempt to return it, you're a heartless asshole. And what for? To make a quick buck? Apparently your integrity is only worth a few bucks. Just call a spade a spade. If you're a heartless asshole and you're ok with it, then just say, I'm a heartless asshole. Don't try and masquerade your assholeness with some lame excuse about making sure the loss item is "still being used." That's just bull**** and you, as well as everyone else knows it.

Censura_Umbra said:
Although I would much rather give it back. Unless its an iPhone. Then I'll sell it, buy a nexus, and return THAT to them.
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This!! Lol
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CoppertoneSPF15 said:
What kinda of lame excuse is that? Who would "toss" their phone after losing it and then having it returned? Especially if it was a S2? A phone is a very personal item for most ppl. Contains photos, contacts, text msgs, etc... At very least, losing a phone is a huge inconvenience. For most people, it's a sickly feeling know someone else has your personal details in their hands.
The fact of the matter is, if you find someone's phone and don't make any attempt to return it, you're a heartless asshole. And what for? To make a quick buck? Apparently your integrity is only worth a few bucks. Just call a spade a spade. If you're a heartless asshole and you're ok with it, then just say, I'm a heartless asshole. Don't try and masquerade your assholeness with some lame excuse about making sure the loss item is "still being used." That's just bull**** and you, as well as everyone else knows it.
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I think he was saying that when a good person turns in lost items to customer service they can only hold those items legally for a certain period of time. Then they legally own that item if it is not claimed.
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What should I do about stolen phone?

So, about 3 months ago, I got scammed out of my T-mobile Galaxy Note 2 by someone on TomsHardware.com. I thought it was a lost cause, and he was supposed to send me a Galaxy S4 (no comments on the trade please). What he sent me instead was a LG G2X with a cracked screen and was password protected. So, now, after a hard reset, I got access to the phone. Guess what? The pictures are still intact, and there is plenty of pictures of a person, and a name. I looked on facebook, and lo and behold, found the guy.
My question is this: Should I give this information to the police? I filed the report months ago, but if this is the guy, maybe there is a minuscule chance I could get my phone back. Or should I just leave it alone, its too long ago?

If it were me i would never leave it alone..that mod edit needs to pay someway somehow. It wouldn't hurt to give the info to the cops, maybe they can use it and if not, at least you tried right. Feel bad for ya. Might i ask why its taken you 3 months?
sent from the 2nd gen beast

Well, since it got stolen, I had to buy a brand new phone. So I got the S4, and since I had it, I didn't think about it. Plus, I thought the only way I would get into the other phone was to factory reset it. I didn't think it would still have stuff on it.

Id definitely pass on the info to the cops, this guy should pay up for his actions and you are in possession of the evidence to put him away (unless the phone he sent you was stolen and only holds pics of another victim who got scammed... if you catch my drift) eith way the police could track down this lead and take the mext step to sgutting the culprit down for good
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Yeah, that was my other thought. What if it was just another guy who got scammed? Or, what is to stop him from claiming it was stolen from him as well.
The only thing is that he got me to ship it to Orlando, and this guy is Orlando. Seems to be a decent chance.

Take it to the next lvl, it doesn't hurt to try. ..hopefully you kept all email transactions and copies of when you mailed everything, it's 50/50 thid cld b ur guy but maybe you can get all or some or ur money back....maybe his still using your note 2 or maybe he sold it and next time just be careful w/who who you're dealing with specially business(trading expensive devices) thru net unless it's a reputable company. ..and keep us posted on the outcome!
Also if it turns out that this is the guy, contact tomshardware so they can block this guy permanently thru his IP or something similar. ...
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I say leave it. You think bringing this to the police will help? LOL...ok maybe because I live in NYC where the police have better things to do like giving out parking tickets or harassing people.
The police will just open a file for you and that's it. Waste of time. Unless someone is badly hurt or killed, the cops ain't going to do crap....this is based on experience.
Unfortunately this is the way it is...well at least in NYC.