Develop Bugs

[Q] HTC Desire won't boot or charge

Hi! My first post here and, sadly, not a pleasant one for me.
Today I, while charging my rooted Desire (Ginger Villain 2.8, if that matters), launched an app and it crashed (black screen but with status bar still showing). Since none of the buttons were responding, I took out the battery and then put it back in and tried to boot it. I went as far as the GingerVillain logo screen but then stopped the process. Since I was impatient (and dumb...), I pulled the battery out again. On the next boot process it halted at the white HTC screen. But now on the 3rd try it refuses to boot at all. No response what so ever when I press the Power button. Charge LED doesn't light up if I connect the USB cable.
What could I have messed up? Any solutions? I sure hope I haven't bricked it or something... Any help is appreciated!

Can you access hboot or fastboot? If yes, use the last one flash ruu. If not, use the search. There is a thread with nearly the same problem like yours and when I remember correctly, it got solved.

Power + Volume down doesn't work.
The other thread that seemed to be about this problem also involved some physical damage. My phone hasn't been dropped or soaked though.
I will try to get a hold of a charged battery and see what happens. Don't know why would it crash and burn like this considering that I wasn't installing anything. :/

Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.

davebugyi said:
Also some people suggested a while ago, to take out the battery and leave the phone alone for a few minutes, then try to boot again.
Click to expand...
Click to collapse
Had it sitting for approx. 4h with the battery removed. Put it back in and still no response what so ever. Power button doesn't do anything nor does plugging in a charger. Wasn't able to put in a charged battery because no one I know has this phone.
Not happy about this. And I'm pretty sure the tech support will just end up blaming the root...

Well, try to hold down the power button for at least 30 seconds while the battery is off. It works with notebooks. Other than that, no idea.

i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice

AssassinSvK said:
i guess mobo is dead, with roor you loose your warranty as well, so if mobo is realy dead you need to buy new phone, or try look on Ebay, but first sent it to htc just for diagnostic, we need to know what realy happend to your phone and after that look for advice
Click to expand...
Click to collapse
eehh..no.... if the motherboard is dead - so is the root, they won't know, so you still have your warranty.
My phone also randomly died on me once, it was rooted and S-OFF'd, sent it to htc and they repaired it for me. Don't worry about it just send it off. If it's dead it's dead.

in that case you are right, if mobo is realy dead so the root is dead too, yeah
sent it to htc and you will see

Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?

.gkl said:
Heh encouraging replies.
Anyway, I don't have an official subsidiary of HTC in my country so I'll just bring it to the shop I bought it from. Not sure if they do diagnostics and repairs themselves or just forward it to HTC.
Since I've never gave a phone for repairs, what are your suggestions regarding the SD card? I assume it's fine if I just remove it and bring in just the phone itself. Most of my apps are installed on the card, but I guess I can kiss them goodbye at this point, right?
Click to expand...
Click to collapse
no, all HTC as that you give them is your phone and your battery. No SIM card, no SD, no charger/ cables. Just the phone itself.

they dont need your sdcard, you should give them just phone, battery and thats all, everything else leave home, i just sent my phone with battery to repair, simple

Bumping this thread in case somebody finds it and wants to know the outcome. I gave the phone for repairs and the conclusion was a broken motherboard which they simply replaced.
I have to admit, I was ready to buy a new phone and now that I have my old one back, it's a kinda weird feeling. I definitely do want to upgrade to Galaxy S II but it's still bloody expensive. I guess I'll just wait till the end of my warranty (April next year) for even better phones to hit the market and upgrade then...

[Q] Please help - real noob!

So my One X got stolen for the second time now (yeah, lucky me) and this time I wanted to buy it used. Well I got one very cheap, but it seems to have a software defect of some sort.
I charged it briefly and it actually seemed to work. The red light was on and so I left it for another two hours to charge some more. Unfortunately this did not help (would have been too easy). The guy I bought it from showed me, that when he plugged it after a minute or so, the led would blink red for a few times. This does not happen every time however. I tried the hard reset with no response. I tried to restart it by holding down the top button with no response. Only once it was vibrating like when it is booting, but the screen stayed black and the button row was blinking shortly.
When I connected it to the PC it was able to install the HTC Android Phone USB Device but showed that there was no driver found for APX. I have never seen that one before.
I've tried to find some answers on this board, but I don't understand jack I don't want to learn all there is about smartphones, I don't root them, I don't install anything that doesn't come from the market. Usually. As I said, I am a total noob, so please use noob-language
PS: The seller couldn't tell me anything about the mobile. He said he would sell it for a friend. I fear it's stolen, but that's tomorrows problem since I can't see the IMEI w/o getting the phone to work

The original sim tray has the IMEI on it.
Are you saying that the device is reported as APX in device manager? Then it's back to the retailer or HTC, it's not recoverable.

Thanks a lot for the tip with the IMEI. I went to the police station today and checked it out, luckily it's not stolen
About the software: The PC does recognize the phone as HTC Android Phone USB device, however it also finds another new hardware called APX for which it can't find any software. So does that really mean it can't be fixed at home?
And if that's so would I have to pay if I send it in (I do not have a receipt) or does HTC know whether I have warranty (which should be obvious since this mobile is new on the market).

- Turn off your phone by holding the power button.
- Hold the Volume-Down button and turn on your phone (while keeping the Vol-Down pressed).
- Do you get to hboot?

xbiggyl said:
- Turn off your phone by holding the power button.
- Hold the Volume-Down button and turn on your phone (while keeping the Vol-Down pressed).
- Do you get to hboot?
Click to expand...
Click to collapse
No, I've tried that before, it didn't work. I did send it in yesterday. They said I should get it back in 10 days time. I hope this is covered and I don't have to pay for it.
Thanks for you help!

Mrs.Poppins said:
No, I've tried that before, it didn't work. I did send it in yesterday. They said I should get it back in 10 days time. I hope this is covered and I don't have to pay for it.
Thanks for you help!
Click to expand...
Click to collapse
Good luck mate! Hopefully you won't have to pay anything

So I did get it back, but it won't recognize my SIM card. HTC told me to send it in again and I am really pissed. I don't want that. It seems to work just fine, it just won't accept the SIM. It asks for the PIN code but then it says my SIM is not right for this network (which is any network I am trying). Any solution for this?

Phone sounds goosed. Get your money back

Any news?
Sent from my HTC One X using Tapatalk 2

[Q] phone dead htc one x

i am currnetly using an htc one x, which i havent rooted or flashed yet, 2 days ago the phone just got hung, without me doin anything, i just turned on the phone and it was just........stuck.......then it switched off by itself and switched on again, it went to the htc logo, then switched off again, the same cycle repeated 4-5 times. The battery had abt 76% charge left. Then all of a sudden, it just refused to turn on. I couldnt charge it, the device manager couldnt detect it, and i tried nearly every possible combination of the volume-power buttons, still nothing. I saw somewhere that if u just charge for 1-2 days it'll turn on again, but still no luck.......no response from the comp wen i plug it in.......still running the stock os.........pls help, i have almost lost faith in technology

shabazisbatman said:
i am currnetly using an htc one x, which i havent rooted or flashed yet, 2 days ago the phone just got hung, without me doin anything, i just turned on the phone and it was just........stuck.......then it switched off by itself and switched on again, it went to the htc logo, then switched off again, the same cycle repeated 4-5 times. The battery had abt 76% charge left. Then all of a sudden, it just refused to turn on. I couldnt charge it, the device manager couldnt detect it, and i tried nearly every possible combination of the volume-power buttons, still nothing. I saw somewhere that if u just charge for 1-2 days it'll turn on again, but still no luck.......no response from the comp wen i plug it in.......still running the stock os.........pls help, i have almost lost faith in technology
Click to expand...
Click to collapse
How log have you had it?
If you can get into the bootloader try a factory reset from there.

Tigerlight said:
How log have you had it?
If you can get into the bootloader try a factory reset from there.
Click to expand...
Click to collapse
i've had it for nearly 4 months and i tried to get into the bootloader, no luck

shabazisbatman said:
i've had it for nearly 4 months and i tried to get into the bootloader, no luck
Click to expand...
Click to collapse
Dude, it seems that your battery is flat. I'd suggest charging the phone via a power outlet and not the PC usb. Once you connect the phone to the power outlet you should get a red charging led..
After it's fully recharged, try rebooting..if still the same problem, get into the bootloader and do a factory reset...if still the issue persists, go back to the retailer where you bought this from and get a replacement...

amirage said:
Dude, it seems that your battery is flat. I'd suggest charging the phone via a power outlet and not the PC usb. Once you connect the phone to the power outlet you should get a red charging led..
After it's fully recharged, try rebooting..if still the same problem, get into the bootloader and do a factory reset...if still the issue persists, go back to the retailer where you bought this from and get a replacement...
Click to expand...
Click to collapse
its been charging for 2 and a half days, via the power outlet........no red l.e.d light, nothing at all......and i bought this from a different country, so my final option is to take it to a service center, but i dont hav the purchase bill (even though i hav an international warranty), so the guy over there is going to try and skin me.........just thought i wud try something myself before going there.......any other ideas?? oh and the battery level showed 78% wen the phone went dead

shabazisbatman said:
its been charging for 2 and a half days, via the power outlet........no red l.e.d light, nothing at all......and i bought this from a different country, so my final option is to take it to a service center, but i dont hav the purchase bill (even though i hav an international warranty), so the guy over there is going to try and skin me.........just thought i wud try something myself before going there.......any other ideas?? oh and the battery level showed 78% wen the phone went dead
Click to expand...
Click to collapse
If you're not getting to bootloader and it won't start even after being plugged in so long...you don't have any choice but to seek repair.

Tigerlight said:
If you're not getting to bootloader and it won't start even after being plugged in so long...you don't have any choice but to seek repair.
Click to expand...
Click to collapse
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..

amirage said:
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
Click to expand...
Click to collapse
yeah, just gave it in for servicing, they'll let me know the problem tomorrow, thanks for ur help guys

amirage said:
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
Click to expand...
Click to collapse
There is so much wrong in this statement...
shabazisbatman said:
yeah, just gave it in for servicing, they'll let me know the problem tomorrow, thanks for ur help guys
Click to expand...
Click to collapse
Hope it works out.

Tigerlight said:
There is so much wrong in this statement...
Hope it works out.
Click to expand...
Click to collapse
I'd be really happy if you could prove me wrong on any of the statements I've made in my post.
Sent from my HTC One X using xda app-developers app

my device died after software update

Hello,
I have just made the software update through OTA
once it finished, my device restarted and then it's stuck on a black screen and vibrating for about 30min already. soft reset does not work.
What to do?
Thank you

After the device run out of battery, it does not charge at all and won't turn on
the update has killed my device

Anyone?

efi2222 said:
Anyone?
Click to expand...
Click to collapse
Run the RUU, if its available for your version.

I need the information inside the phone and the phone does respond when connecting to PC/AC. nothing. brick.
I have called my friend - he told me he had the same situation. He waited till the device run out of battery (then the vibration stopped) and after 2 days he was able to charge it and to do soft reset. I have tried anything. nothing works.

efi2222 said:
I need the information inside the phone and the phone does respond when connecting to PC/AC. nothing. brick.
Click to expand...
Click to collapse
Leave the phone on wall charger overnight. Then try holding power button for 30 seconds or more.
The fact it was still doing something (even if just vibrating) after the update until the battery died, to me means its not bricked.

it was over 2 days on charger. After it run out of battery. Tried the power button, power buttom with volume up, power with vol down, everything....... really eveything

I have spoke with HTC. Such a bad service i can't believe it... my last HTC device.
I'm trying to fix it in a local lab hope they would be able to save it with JTAG.

Well my device is dead thanks to HTC. local labs wasn't able to fix it.
And in order to fix it thourgh HTC i had to have relatives in Ireland, as they cannot ship outside of Ireland.
I'm done with HTC for life.

Press POWER button, Volume UP, Volume DOWN simultaneously for more than 30 seconds. Let me know what happens!

efi2222 said:
And in order to fix it thourgh HTC i had to have relatives in Ireland, as they cannot ship outside of Ireland.
I'm done with HTC for life.
Click to expand...
Click to collapse
You think other manufacturers never bricked a phone with an update?
And its not HTC's fault that you purchased a phone intended for use in another region (or transported it outside the intended region).
Slamming HTC doesn't add any value to this discussion or this forum.

Tried it and all of the buttons possibilities. the update has destoryed the device motherboard...

Pixel 3 XL shutdown suddenly won't restart

So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !

jcrompton said:
So just now my Pixel 3 XL just suddenly shutdown and won't restart
No matter what button combo I push -- nothing !
No matter how long I push the buttons -- nothing !!
Any suggestions??
I'm assuming hardware but I wasn't doing anything -- just walking through the grocery store -- came out -- dead !
Click to expand...
Click to collapse
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.

xmattisi said:
I am having the same issue with my XL as well. Will only reboot if you boot into recovery ( vol down and power ) then reboot and continue where you left off. No fix yet.
Click to expand...
Click to collapse
Unfortunately mine won't even boot into recovery

jcrompton said:
Unfortunately mine won't even boot into recovery
Click to expand...
Click to collapse
I am sorry to hear that.

jcrompton said:
Unfortunately mine won't even boot into recovery
Click to expand...
Click to collapse
That definitely sucks! RMA...RMA...RMA! :good:

Badger50 said:
That definitely sucks! RMA...RMA...RMA! :good:
Click to expand...
Click to collapse
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.

xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
Click to expand...
Click to collapse
Don't blame you a bit my friend. Problem is, what to buy that doesn't have it's problems as well? I wish you well in your search :good:

xmattisi said:
I went through the RMA process. Due to the fact I did not buy my phone from the Google Store they will only have me send in my phone for the process which can take 10-12 business days. Unacceptable. They did say if I bought it from them they would mail me a replacement and I could mail the bad one in but since I bought it from BestBuy I am not allowed.. GGnoRE google. To be honest, after that I am done. I am probably going to replace this phone and not buy another Google phone again.
Thank you for your support and help.
Click to expand...
Click to collapse
Why don't you take it back to bestbuy?

jd1639 said:
Why don't you take it back to bestbuy?
Click to expand...
Click to collapse
BestBuy only has a 14 day return policy. Even when they do run the return if its not covered under a protection plan which is for physical damages ( $200 deducible to get the replacement ). On top of that they also have a restocking fee lol. When you try the return under the manufacturer warranty it tells me to Call Google.

I haven't even fully remembered what I lost but this has confirmed one of my concerns about a device that doesn't have an SD card .... Basically either Pixel I've lost everything that doesn't get backed up to the cloud
So I gotta get better at backup routine or get a device with an SD card

I believe titanium might be the way to go. https://www.titaniumtrack.com/titanium-backup.html

Well for sure TiBu would be helpful for your apps and some of the app says if you were doing backups online
I'm mainly taking about the scores of files that were accumulated in out device that may not get backed up ..... Where on a device with an SD card, I use the card mainly to store things.

Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
Sent from my [device_name] using XDA-Developers Legacy app

cmlusco said:
Dont know if this is related, but i did a restore of a nandroid and when it finished the phone turned off all on its own. When i went to power it back on nothing would happen. Even trying to boot to recovery or fastboot did nothing. When i plugged it in no charging indicator, and it wasnt recognized by a pc. I thought it was bricked for sure. So sure i did a warranty claim. Well while boxing it up to send in i hit the power button and noticed a little white battery icon flash for a second then disapear. This was the most i got it to do since it shut it self off. So i went through the whole process again of trying to power it on again with no luck. Then i got an idea from back in the day i think it was with the droid incredible maby, to hold vol down and power while plugging it in. When i did this i again saw the little white battery icon flash on the screen. So i kept holding vol down and power while plugging and unplugging the power cord over and over again. About the sixth time plugging it in, it booted to fastboot. I screamed and jumped around like a little school girl i was so happy lol. Anyways i flashed the feb ota and it booted right up like it was brand new. Hopefully this may help someone else who thinks their phone is bricked.
Click to expand...
Click to collapse
Absolute unbelievable!!!
Now I'm thankful but maybe even more frustrated
This worked!!!!!
After an hour on the phone with Google support (I obviously knew more than they did) ..... Worse yet with an RMA device in hand ...... My phone is back up and running!!
Now... Should I send the reburbed RMA back or the original phone back? Lol

Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
Sent from my [device_name] using XDA-Developers Legacy app

cmlusco said:
Awesome glad it worked. Im not sure if this is some sort of issue with the hardware that will eventually happen again, or just a weird software fluke thats over with for good. Its been about a week so far and all is well. I cancled the return and kept it.
Click to expand...
Click to collapse
The DINC! What a great device and learning tool that was! :good::good:

Thread cleaned. Keep it civil.
The lack of respect needs to stop. All users know there will be risks when doing anything to a phone post bootloader unlock.