Does My Second Hand GNexus Have Warranty? - Samsung Galaxy Nexus

So I bought my Galaxy Nexus on Craigslist and Im wondering if it is still covered by warranty. I don't have any receipts.

Is it a carrier one or a international one? If its a "carrier" model, then they'll probably fulfill a warranty claim. YMMV though, kinda depends who you deal with. Some will be sticklers about providing proof of purchase.
If its an imported model from Europe, you have no warranty regardless.

martonikaj said:
Is it a carrier one or a international one? If its a "carrier" model, then they'll probably fulfill a warranty claim. YMMV though, kinda depends who you deal with. Some will be sticklers about providing proof of purchase.
If its an imported model from Europe, you have no warranty regardless.
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The owner said he got it from Expansys. Im in Canada btw.

xGary said:
The owner said he got it from Expansys. Im in Canada btw.
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If he bought off Expansys then it's surely a European or Asian import. You have no warranty.

Related

Gnex international warranty

Hi guys I had been extremely interested in the gnex for the past 2 months...buying it is on my top of list.
I wanted to get it from amazon /newegg since they have the full international warranty.beccause I am out of the country frequently for 2-3 months,in Asia,Europe,china,India,etc. My question here would be,people who got the phone from handbag/clove/negri,did u guys get international warranty n stuff recognized by Samsung?does your papers clearly mention international warranty? I have never bought from these sellers lol....in case of a problem,if I just send it in to the service center in the country,that's enuf right?I don't want a seller warranty,but a true manufacturer warranty.
sent from my tablet,NOT AN IPAD!
bump... pls help out som1?? ne1 with a nexus, can u pls confirm the international warranty status?
I ordered from Negri. To my knowledge Samsung UK wont warranty imported GalNex directly.
Negri's policy:
Every (Non Carrier Branded) device comes with a 1 year warranty from the manufacturer. After 25 days our exchange/return policy has expired, you should contact the manufacturer for repair or for warranty replacement or exchange, if your device qualifies for this. Please contact the manufacturer to determine if the device you hold is covered under their warranty. If you would like to send your device to us to send to the manufacturer you are free to do so. Please request an RMA. This will delay the warranty process by 1-2 weeks and you will be charged shipping to and from the manufacturer. You will need the original invoice from us in order to have your item repaired or exchanged by the manufacturer. Warranty varies by manufacturer, but typically warranties are valid for 1 year from purchase.
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I would guess the other importers are similar. The device is covered under warranty, but needs to be shipped back to the importer you purchased from and from there back to Samsung UK. At least thats the impression I get, could be wrong.
psycho2097 said:
Hi guys I had been extremely interested in the gnex for the past 2 months...buying it is on my top of list.
I wanted to get it from amazon /newegg since they have the full international warranty.beccause I am out of the country frequently for 2-3 months,in Asia,Europe,china,India,etc. My question here would be,people who got the phone from handbag/clove/negri,did u guys get international warranty n stuff recognized by Samsung?does your papers clearly mention international warranty? I have never bought from these sellers lol....in case of a problem,if I just send it in to the service center in the country,that's enuf right?I don't want a seller warranty,but a true manufacturer warranty.
sent from my tablet,NOT AN IPAD!
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I believe Samsung does not have international warranty atleast for this phone. If it was released in a particular country, you need to send ti to their repair center in that country for service.
If you buy it from expansys-usa, then you send the phone to them and they will send it to samsung uk for repairs.
warranty is what is definitely keeping me on the sidelines.
i'll wait for the release of the verizon version first and see if any announcements are made regarding a GSM release in the US.
Most likely i'll end up ordering sometime next week.
i hope BB sells the GSM unlocked version soon. i'd rather go through them.
Samsung's policy on grey market electronics is very strict and clear. In order to receive warranty repairs on a covered device it must be:
1) Purchased in its country of intended sale.
2) Purchased from an authorized Samsung reseller.
No international GN purchased in the U.S. has a warranty no matter what the reseller tells you. That includes Negri and Expansys-USA. However, both Negri and Expansys will ship the phone overseas to one of their international affiliates for service on behalf of their U.S. customers. The GSM GN is not sold in the U.S. and, if it is, it's considered by Samsung to be a grey market device. Anyone buying from either Handtec or Clove are covered for two-years since the device would have been purchased in the UK even though it was imported to the U.S.
If an imported GN needs service, you have to ship it to a Samsung repair centre in the UK. Before warranty work is provided they'll ask for a receipt and/or credit card statement showing the purchase from an authorized reseller in GBP. They also maintain a database of serial numbers so they know which devices were sold through which resellers. They've denied claims on plenty of international SGS2's because the above conditions weren't met.
OP, Amazon and NewEgg are your least preferred options as the phone has no warranty what so ever. You can however get a SquareTrade warranty for it because they cover grey market devices. It's about $100 for two-years of coverage with ADH when they have a 30% sale going on.
deleted for redundant post.
got an email back from squaretrade:
"Hello XXXXX,
Thank you for contacting SquareTrade.
In order for your item to be eligible for a SquareTrade coverage, it should have a US Manufacturer's warranty. Also, SquareTrade Care Plans are available on eligible items purchased from eBay within the last 30 days and items purchased from any retail store/website within the last 90 days.
We only offer warranties on new and refurbished items recently purchased from a retail store or retail website and new, refurbished and used items from eBay.
We do not offer warranties for any items purchased from Craigslist, classified ads, or any person-to-person transactions, including items purchased from friends or family members. Items from pawn shops, thrift stores and other stores selling used goods are also ineligible.
Should you have any questions or concerns, reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
Thank you,
Ravishing Rick Rude
SquareTrade Care Specialist
re: Ticket [#XXXXXXXXXXX]
Your comment:
i would like to purchase a galaxy nexus in the US that is being sold by companies like expansys, negri electronics etc.....
my questions is:
even though the galaxy nexus (GSM version) isn't officially being sold in the US, if i purchase from the aforementioned companies, can i still get a valid plan with square trade?
***the GSM galaxy nexus is currently being imported by negri electronics and expansys and sold in the US, so it is currently considered a gray market phone. *** "
bummer.
BarryH_GEG said:
Samsung's policy on grey market electronics is very strict and clear. In order to receive warranty repairs on a covered device it must be:
1) Purchased in its country of intended sale.
2) Purchased from an authorized Samsung reseller.
No international GN purchased in the U.S. has a warranty no matter what the reseller tells you. That includes Negri and Expansys-USA. However, both Negri and Expansys will ship the phone overseas to one of their international affiliates for service on behalf of their U.S. customers. The GSM GN is not sold in the U.S. and, if it is, it's considered by Samsung to be a grey market device. Anyone buying from either Handtec or Clove are covered for two-years since the device would have been purchased in the UK even though it was imported to the U.S.
If an imported GN needs service, you have to ship it to a Samsung repair centre in the UK. Before warranty work is provided they'll ask for a receipt and/or credit card statement showing the purchase from an authorized reseller in GBP. They also maintain a database of serial numbers so they know which devices were sold through which resellers. They've denied claims on plenty of international SGS2's because the above conditions weren't met.
OP, Amazon and NewEgg are your least preferred options as the phone has no warranty what so ever. You can however get a SquareTrade warranty for it because they cover grey market devices. It's about $100 for two-years of coverage with ADH when they have a 30% sale going on.
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Listen,amazon and newegg have something called international versions of gs2 and gs and nexus s with full international warranty,n I know for a fact that these warranties were honored internationally. And when amazon n newegg say international warranty,it basically means everywhere except US. That's fine by me,actually. Well,I mean I would prefer if US was included obviously...but I can do without it. Anyways, speculations aside,can any actual nexus owner provide details about his or her papers? Someone from Europe that purchased from handtec or clove? I asked both handtec n clove yesterday,waiting for an answer.
Sent from my cell phone. DUH
Show of hands:
How many people have actually used their warranty? Seriously?
I mean, it's nice as a comforting thing, but in 10 years I have never needed a warranty.
Most things that go wrong aren't warranty issues anyway (dead battery, physical/water damage, etc).
It just seems like people are leveraging this as a reason not to buy.
Once you root, it's done with anyway (any warranty, that is).
I don't think you're done with warranty if you root. Or has anyone actually heard not getting support or service because of root? You can also always revert to stock, but I'm thinking if not to although I'm soon sending mine for inspection due to screen issues.
I was instructed by Samsung UK to contact local Samsung for support, but that can be because of all the neat customer rights things here in EU.
Sent from my Galaxy Nexus using XDA App
predation said:
got an email back from squaretrade:
"Hello XXXXX,
Thank you for contacting SquareTrade.
In order for your item to be eligible for a SquareTrade coverage, it should have a US Manufacturer's warranty. Also, SquareTrade Care Plans are available on eligible items purchased from eBay within the last 30 days and items purchased from any retail store/website within the last 90 days.
We only offer warranties on new and refurbished items recently purchased from a retail store or retail website and new, refurbished and used items from eBay.
We do not offer warranties for any items purchased from Craigslist, classified ads, or any person-to-person transactions, including items purchased from friends or family members. Items from pawn shops, thrift stores and other stores selling used goods are also ineligible.
Should you have any questions or concerns, reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
Thank you,
Ravishing Rick Rude
SquareTrade Care Specialist
re: Ticket [#XXXXXXXXXXX]
Your comment:
i would like to purchase a galaxy nexus in the US that is being sold by companies like expansys, negri electronics etc.....
my questions is:
even though the galaxy nexus (GSM version) isn't officially being sold in the US, if i purchase from the aforementioned companies, can i still get a valid plan with square trade?
***the GSM galaxy nexus is currently being imported by negri electronics and expansys and sold in the US, so it is currently considered a gray market phone. *** "
bummer.
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From the T&C of my warranties for my UK i9100 and G-Tab:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
Also, after you purchase the warranty, you can send in your receipt for verification and to expedite claims processing. They accepted both my UK receipts without question.
You can view the full T&C on their website.
---------- Post added at 12:26 AM ---------- Previous post was at 12:04 AM ----------
psycho2097 said:
Listen,amazon and newegg have something called international versions of gs2 and gs and nexus s with full international warranty,n I know for a fact that these warranties were honored internationally. And when amazon n newegg say international warranty,it basically means everywhere except US. That's fine by me,actually. Well,I mean I would prefer if US was included obviously...but I can do without it. Anyways, speculations aside,can any actual nexus owner provide details about his or her papers? Someone from Europe that purchased from handtec or clove? I asked both handtec n clove yesterday,waiting for an answer.
Sent from my cell phone. DUH
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Huh? There's only one warranty. The one provided by Samsung which is based on the country of intended sale. Samsung doesn't sell the GSM GN in the U.S. Any reseller that's selling it here is importing it from overseas. That makes it grey market which means Samsung won't cover it. Samsung USA won't repair it because it's not a product sold here. Samsung UK won't repair it because the Amazon receipt shows it was purchased outside the UK, its intended country of sale. You'll notice that if Amazon is the merchant, all their imported phones say "no warranty." But go ahead, purchase other than from Expansys, Negri, or the UK and see what happens if you need service. A lot of SGS2 owners spun the wheel and learned the hard way.
BarryH_GEG said:
From the T&C of my warranties for my UK i9100 and G-Tab:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
Also, after you purchase the warranty, you can send in your receipt for verification and to expedite claims processing. They accepted both my UK receipts without question.
You can view the full T&C on their website.
---------- Post added at 12:26 AM ---------- Previous post was at 12:04 AM ----------
Huh? There's only one warranty. The one provided by Samsung which is based on the country of intended sale. Samsung doesn't sell the GSM GN in the U.S. Any reseller that's selling it here is importing it from overseas. That makes it grey market which means Samsung won't cover it. Samsung USA won't repair it because it's not a product sold here. Samsung UK won't repair it because the Amazon receipt shows it was purchased outside the UK, its intended country of sale. You'll notice that if Amazon is the merchant, all their imported phones say "no warranty." But go ahead, purchase other than from Expansys, Negri, or the UK and see what happens if you need service. A lot of SGS2 owners spun the wheel and learned the hard way.
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as i said, theres something called international warranty that gives u warranty everywhere except US in amazon phones. esp galaxy s and s2. i dont know how that works. stupid dilemma. Then again, i dont want to buy the buy the phone then find out that it has a damaged screen/yellowish screen, non-responsive buttons and crap and have to live with that for the next 2 years. no sir. Ah well, my next assignment is in India in March, maybe I will buy it there, they provide full international warranty. But i so dont want to wait till March.
ps, heres the reply from clove-
Thanks for your email. We cannot guarantee that the warranty is truly international. We do find in most cases that the service centres in different countries will accept the handset for repair, but not always. It does come with a 2 year UK warranty, but as you mentioned, this may not be suitable for yourself.
psycho2097 said:
as i said, theres something called international warranty that gives u warranty everywhere except US in amazon phones. esp galaxy s and s2.
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You're reading something made up by a third-party reseller listing on Amazon. The below link is for a SGS2 fulfilled by Amazon. You'll notice it says "no warranty" in the product title. There's no such thing as an "international warranty." The warranty is what's offered by Samsung which varies based on where the phone is sold.
http://www.amazon.com/gp/product/B004QTBQ2C/ref=olp_product_details?ie=UTF8&me=&seller=
Ah well, my next assignment is in India in March, maybe I will buy it there, they provide full international warranty. But i so dont want to wait till March.
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I don't know what Samsung's warranty policy is for products sold in India. But you better check where an Indian purchased phone can be repaired otherwise, if it's the same policy as the rest of the world, that's where you'll be sending it should it need repair.
I know Samsung USA will not honor international devices however will they repair it for you for a charge if you send it to them?
mstyle88 said:
I know Samsung USA will not honor international devices however will they repair it for you for a charge if you send it to them?
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Someone with an ISGS2 that needed a new display got all the way through the process to the point of it being received by the Samsung repair center in TX. When they got it, they sent it back. Samsung, more than any other manufacturer, does everything they can to make grey market imports distasteful. They are the only phone maker that belongs to AGMA.
http://www.agmaglobal.org/
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
I bought two Galaxy Nexus units and discovered that one has a defective speaker.
Anyone know if I can mail it directly to Samsung in the UK and they will mail it back to me here in Canada? I don't mind paying the postage to the UK and get it faster rather than having it forwarded to Samsung through unlocked-mobiles.
krishant007 said:
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
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I used my warranty on both my Nexus One and Nexus S. I got a replacement N1 from HTC and a new PCBA in my NS from Samsung, both free of charge. Both phones were rooted but re-locked before sending them in.
So what's the consensus on the best option for US buyers? One of the official UK sellers? Canadian?
krishant007 said:
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
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Click to collapse
The SGS2's weak link is the way the USB port is mounted. It can come loose and get pushed up in to the phone. It happened to a couple of people. It's too early to tell if the GN has a common failing. For warranty work, you ship the phone to Samsung in the UK and they repair it and pay shipping back.
---------- Post added at 12:40 PM ---------- Previous post was at 12:36 PM ----------
irishrally said:
So what's the consensus on the best option for US buyers? One of the official UK sellers? Canadian?
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If you buy from Expansys-USA or Negri you ship the phone to them in the U.S. and they forward it on to their affiliates overseas for repair. It'll cost less for shipping but will take longer. The warranty is intact if you buy it from the UK.
As for Canada, that's a good question. The phone's not being sold directly there it's being offered via the carriers. If the carrier handles the repairs I don't know what happens when you're not a subscriber and don't have an account with them. I don't know if Samsung Canada will directly repair a carrier branded phone. If they will, Canada's a lot faster and cheaper if the phone needs repair.

[Q] Help me choose a place to buy GSM galaxy nexus

Hi everyone,
I have these 3 options to choose from
$529.99 from newegg.com with 3 months warranty (no manufacturer warranty) - till March 22nd
$530~ amazon.com with no warranty
$569.99 Expansys USA with 1 year manufacturer warranty
do you guys think i should worry about the manufacturer warranty? i have never had to use it for any smartphone in the past. also it might be an issue to get the additional ADH warranty from ensquared or squaretrade.
Can anyone of you confirm buying your nexus from newegg.com or amazon.com and still be able to get the additional ADH warranty from any of the above places?
(the servicenet warranty from newegg.com does not seem that good. so i am not interested in it that much)
Try Negri as well, very popular e-tailer. Paying a little more and having the manufacturers warranty is worth it IMO. Some will disagree but this is a $500+ phone, you be the judge.
Sent from my Galaxy Nexus using Tapatalk
lrs421 said:
Try Negri as well, very popular e-tailer. Paying a little more and having the manufacturers warranty is worth it IMO. Some will disagree but this is a $500+ phone, you be the judge.
Sent from my Galaxy Nexus using Tapatalk
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that's what is making the decision difficult. negri is selling it for $613.50 and they don't price match currently. I searched xda and found everyone mentioning that expansys and negri are both similar.
I was leaning towards expansys because of 1 year warranty also but i just wanted to know from someone who might have had to use that warranty to get better idea.
thanks for your input
At Negri you can just buy the CAN version. It's cheaper and you can flash it to yakju when you get it. There are no other differences. Just a thought if you're going to go with Negri. I bought that one and its great.
https://negrielectronics.com/samsun...galaxy-nexus-black-unlocked.html#.T2eff_RWoVc
Good to know that. so would you say buying from negri is better than buying from expansys USA?
amiashu said:
Good to know that. so would you say buying from negri is better than buying from expansys USA?
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Couldn't tell you, I've only had a good experience with Negri. Have never used Expansys.
Thanks buddy
Just keep an eye out on slickdeals; that's what i did. In my case, i found out negri was selling the canadian version for $560 with coupon, so that was it.
sent from my Terran Command Center.
thebobp said:
Just keep an eye out on slickdeals; that's what i did. In my case, i found out negri was selling the canadian version for $560 with coupon, so that was it.
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Yep that was awesome. I got it for $565 from them 2 months ago.
thanks but i have been waiting since they launched the device hoping that AT&T will pick it up on subsidy but finally got tired of waiting and ordered from expansys yesterday.
hopefully i can receive it before the weekend.
thanks everyone for all the suggestions
I picked mine up off amazon, you do have a 30 day return window, be sure that prime icon is there
Have you tried ebay? There are vendors who are in Hong Kong that sells the Galaxy Nexus much cheaper than anywhere else right now. Their ratings are good and they claim to offer 12 month of warranty on their end.
I messaged them about the specifics about the warranty, and all you have to do is ship it to them and they'll do everything there. They didn't give me the exact specifics but I'm sure they are legit.

$530 for GSM version directly from Amazon

I thought I share this. Amazon.com now has the Samsung i9250 Galaxy Nexus 16GB (Unlocked, GSM) Fulfilled by Amazon for $530 with free shipping. Their normal and very fair return policy applies. One may find it a few dollars cheaper elsewhere, but it is hard to go wrong with Amazon.
For comparison, Daily Steals (no customer service) had it for $535 only a couple weeks ago. Expansys has it for $570.
This is really tempting
I agree that it's totally worthwhile to buy direct from Amazon even if it's not the absolute cheapest price. Right now there are three different Fulfilled by Amazon sellers competing against one another, which makes me think prices may drop even more soon.
Has anyone tried to return a defective phone that they bought Fulfilled by Amazon? I would think they would handle that well, but I'd like to hear people's actual experiences.
Also, would these phones be under warranty? Presumably they were originally marketed overseas. Would that mean I have to deal with an overseas branch of Samsung, or would I be totally out of luck?
The Fulfilled by Amazon item I linked to uses Amazon's return policy. I didn't check the other ones. Returning even a non-defective phone should be no problem as I have done in the past.
If amazon somehow helped with the warranty like expansys does, I would get this immediately, but I imagine that its the same issue as before.
Anyone know more about this?
You can register the device and its serial number on samsung.com as bought from Amazon, which is an authorized Samsung US reseller. You can then initiate warranty claims directly with Samsung. No need to go through Amazon. In contrast to Expansys, this will also mean a quicker turn-around on the warranty claim. Registering directly with Samsung also adds 3 months to the warranty period for a total warranty of 15 months.
So what's important here is that it is fulfilled by amazon and not the fact that it is being sold by a different company (FGS Trading in this case)?
You still get the same warranty and can register your product as being purchased over amazon?
Fulfillment by Amazon (FBA) is a service we offer sellers that lets them store their products in Amazon's own warehouses, and we directly pack, ship, and provide customer service for these items.
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New2Houston said:
You can register the device and its serial number on samsung.com as bought from Amazon, which is an authorized Samsung US reseller. You can then initiate warranty claims directly with Samsung. No need to go through Amazon. In contrast to Expansys, this will also mean a quicker turn-around on the warranty claim. Registering directly with Samsung also adds 3 months to the warranty period for a total warranty of 15 months.
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Really? Is this true?
Man, then I think I'm going to hold off on buying it from ebay and wait for amazon's price to go down a bit.
New2Houston said:
You can register the device and its serial number on samsung.com as bought from Amazon, which is an authorized Samsung US reseller. You can then initiate warranty claims directly with Samsung. No need to go through Amazon. In contrast to Expansys, this will also mean a quicker turn-around on the warranty claim. Registering directly with Samsung also adds 3 months to the warranty period for a total warranty of 15 months.
Click to expand...
Click to collapse
Source? I've called Samsung's international number, and was told that your receipt must show that the phone was purchased in the country that will handle warranty claims (which excludes the US).
Sent from my Galaxy Nexus
ragnarokx said:
Source? I've called Samsung's international number, and was told that your receipt must show that the phone was purchased in the country that will handle warranty claims (which excludes the US).
Sent from my Galaxy Nexus
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Same here....they said warranty has to go through the phones intended country of use + you have to show receipt that it was purchased in that country.
All amazon offers over some of the other deals sites is that you'll probably be able to make a return if needed. But I doubt any warranty will be provided.
AT&T 3G/4G Compatible?
Is this phone is compatible with AT&T 3G?
Will this phone be compatible with AT&T 4G LTE?
Thank you.
jfout said:
Is this phone is compatible with AT&T 3G?
Will this phone be compatible with AT&T 4G LTE?
Thank you.
Click to expand...
Click to collapse
ATT 3G yes, ATT 4G LTE no.
British websites
If you bought from a UK website and had it delivered here, would you be able to get warranty service via Samsung UK?
Handtec has the phone for 335 pounds, plus 15 pounds shipping to the US. According to Google, 350 pounds is currently worth $555. So you'd be essentially paying $25 for a UK warranty. To make this work, you'd also need a credit or debit card that doesn't charge foreign transaction fees.
http://www.handtec.co.uk/product.ph...gb-i9250--sim-free-unlocked--titanium-silver-
does anybody know if the Galaxy Nexus GSM mentioned in this thread
were originally the European or Asian version?
ThankS!
I registered my GSM Galaxy Nexus just fine on samsung.com. When entering the serial numbers the manufacturing date shows up.
New2Houston said:
I registered my GSM Galaxy Nexus just fine on samsung.com. When entering the serial numbers the manufacturing date shows up.
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When I tried to register a Nexus, it gave me the Verizon one instead, not the GSM one.
chlehqls said:
When I tried to register a Nexus, it gave me the Verizon one instead, not the GSM one.
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Yep...the GSM model number isn't on the US site to begin with. Also entering a GSM serial comes up as invalid.
According to androidcentral.com a regional carrier in Iowa is getting the GN tomorrow for $609.99. This is your chance if you want a US warranty.
Sent from my Galaxy Nexus
ragnarokx said:
According to androidcentral.com a regional carrier in Iowa is getting the GN tomorrow for $609.99. This is your chance if you want a US warranty.
Sent from my Galaxy Nexus
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Or instead of going to Iowa, you buy it from a deal site for $460 and just get insurance or don't break your phone.
http://mobile.dailysteals.com/
martonikaj said:
Or instead of going to Iowa, you buy it from a deal site for $460 and just get insurance or don't break your phone.
http://mobile.dailysteals.com/
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That doesn't include a defect out of box. And I haven't seen a US cellphone insurance company that would insure grey market devices or be able to replace a broken galaxy nexus.
Sent from my Galaxy Nexus using Tapatalk
lazaro17 said:
That doesn't include a defect out of box. And I haven't seen a US cellphone insurance company that would insure grey market devices or be able to replace a broken galaxy nexus.
Sent from my Galaxy Nexus using Tapatalk
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Squaretrade does at least. Lots of people here have it.

[Q] buying GN online

hello,
i'm about to buy a gsm GN online, and i was wondering having different build (Yakju or something like that) affect anything at all?
cuz as far as i know, expansys usa is one of few web that sells the yakju build from uk.
is this better? or it doesn't matter ?
what's the difference?
simply put, UK import=better?
doesnt matter. you can take any GSM phone and flash it to yakju
Anywhere it comes from it doesn't matter. You can flash it to "yakju" in 10 minutes anyways. Just shoot for the best price and/or reputable importer.
Also take into account warranty (some sellers offer 'less' warranty and other might not have ANY reputable warranty or overseas warranty).
Unlawful said:
Also take into account warranty (some sellers offer 'less' warranty and other might not have ANY reputable warranty or overseas warranty).
Click to expand...
Click to collapse
Warranty will be covered by the local Samsung repairer if shipped overseas. I know because I had this issue before.
Oh that's great then since I bought a grey import.
Sent from my Galaxy Nexus using XDA

Where to Buy? Canada, Hong Kong or Taiwan?

I will be in Hong Kong from September 10 to 24 with a 3 night layover in Taiwan. I have been looking for the price of the device in Taiwan but I have not been able to find it. I called a shop in Hong Kong who told me their version is Snapdragon not Exynos.
Question:
The CDN version has the $200 off trade in phone promo. Obviously in Asia there is no promo for that, however there is really no tax in Asia.
Anyone know the price of the device in Taiwan? Is it worth paying a premium ($200 ish more) for an Exynos model? Anyone know where I can buy it when I'm in Taiwan; I can't find web stores from Taiwan providing information re: this.
If I buy in Asia, can I get warranty servicing from Samsung in Canada?
Thanks!
mfpreach said:
I will be in Hong Kong from September 10 to 24 with a 3 night layover in Taiwan. I have been looking for the price of the device in Taiwan but I have not been able to find it. I called a shop in Hong Kong who told me their version is Snapdragon not Exynos.
Question:
The CDN version has the $200 off trade in phone promo. Obviously in Asia there is no promo for that, however there is really no tax in Asia.
Anyone know the price of the device in Taiwan? Is it worth paying a premium ($200 ish more) for an Exynos model? Anyone know where I can buy it when I'm in Taiwan; I can't find web stores from Taiwan providing information re: this.
If I buy in Asia, can I get warranty servicing from Samsung in Canada?
Thanks!
Click to expand...
Click to collapse
Definately worth the extra cash for a bootloader unlocked exynos device.
I dont think sammy Canada will warranty service a non Canadian device though or even if they can as the hardware is slightly different.
Sent from my SM-N930W8 using Tapatalk 2
http://www.samsung.com/sec/support/guarantee/InternationalWarranty.html
Appears that Samsung's phones have an international warranty.
mfpreach said:
http://www.samsung.com/sec/support/guarantee/InternationalWarranty.html
Appears that Samsung's phones have an international warranty.
Click to expand...
Click to collapse
The Samsung store sales rep who sold me the note 7 in Canada told me that my warranty will only work in Canada and not internationally.
darthfire said:
The Samsung store sales rep who sold me the note 7 in Canada told me that my warranty will only work in Canada and not internationally.
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Click to collapse
If you've got something in writing from Samsung (which this website certainly is) that will trump whatever any sales rep says.
Wooba99 said:
If you've got something in writing from Samsung (which this website certainly is) that will trump whatever any sales rep says.
Click to expand...
Click to collapse
The international warranty is only mentioned in the South Korea website. The Canadian website has no mention of it.
I guess make sure to check what kind of warranty is offered in the country of purchase because there may be differences.
darthfire said:
The international warranty is only mentioned in the South Korea website. The Canadian website has no mention of it.
I guess make sure to check what kind of warranty is offered in the country of purchase because there may be differences.
Click to expand...
Click to collapse
I just realized that the link I provided says "Samsung Mobile Computer" not mobile phone. I think we should check the fine print before purchasing abroad, if that's important. If I call Samsung Canada's warranty servicing and get an answer I will post it.
Here is my conversation with SS online:
C: Hypothetically, if I purchased a Samsung phone abroad, and there is a problem with it, can I submit the repair to Samsung Canada?
SS: Thank you for waiting. I'll be with you in just a moment.
SS: No, if you have purchased the phone abroad and would like to get it repaired in different country, you need to contact local service technicians. Samsung will not repair the phones purchased that are purchased in different countries.

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