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Edit: Solved! Read below
My SGS2 was sitting on a counter next to a lit candle. Someone blew out the candle and managed to get wax on the screen. I was able to get the wax off pretty easily but it left behind this residue that I cannot seem to get off, no matter how hard I try. When the screen is 100% clean you cannot see it. But after one wipe of your finger the smudges are blatantly noticeable and even have a texture to them.
I have tried everything from Windex to Goo-Gone and nothing works. At this point I'm thinking about treating it as a scratch and polishing the screen in an effort to remove the residue. I have looked at a few different techniques and I'm not sure which one to try.
I saw a thread on another forum mentioning using toothpaste and a paper towel to scrub the screen and polish it. I'd like to give this a try but I'm nervous about permanently damaging the glass by making it foggy.
Does anyone have any suggestions?
Thanks for any info!
SOLVED
Well after trying just about everything to get the wax residue off I finally resorted to what I feared the most, a razor blade. And much to my surprise it worked flawlessly. I held the razor blade at a 45 degree angle and just went to town scraping the screen. It was able to get underneath all the residue and any remnants of the wax. After scraping with the razor blade then wiping the screen with an alcohol wipe a few times my screen now looks and feels like it just came out of the packaging. And the razor blade didn't leave a single scratch on the screen.
What didn't work:
- Toothpaste and paper towel
- Alcohol wipes
- Dish soap and paper towel
- Damp paper towel heated in the microwave for up to 2 minutes
- 50/50 mixture of distilled white vinegar and water applied with paper towel
Tooth paste wont fog up your screen trust me i do it all the time. But what i do is use this spray you can buy at your local best buy called Monster
Sent From my Galaxy S II T-Mobile
Interesting.
I'll give it a try. Thanks!
sn0warmy said:
Interesting.
I'll give it a try. Thanks!
Click to expand...
Click to collapse
Let us know if Monster or the toothpaste works. This will be pretty interesting.
Sent from my SGH-T989 using xda premium
sn0warmy said:
Interesting.
I'll give it a try. Thanks!
Click to expand...
Click to collapse
If that don't work, get a wet paper towel/shammy cloth. Wet and microwave it for about a minute, then vigorously rub the screen with the heated cloth. This will remove the wax residue.
How about using a hair dryer to melt it first, or at least make it pliable enough to remove?
I think I'm going to try the wet/heated paper towel trick first. If that doesn't work I will resort to the toothpaste/paper towel.
If neither of these tactics work I will just drink beer.
I'm going to give this a shot when I get home from work in 45 minutes. I'll keep yuo guys posted.
sixfoot7 - I'm hesitant to take extreme heat to my phone. Especially since I do not want to melt the glue holding the screen to the bezel.
Thanks for the input.
Microfiber cloth usually one that comes with a screen protector. 90 % isopropyl alcohol and distilled water mixture. Should give the screen a good cleaning. I think you can use and tv screen cleaner as well. Monster brand cleaner.
You needed 90% iso alcohol
just try
Sent from my SGH-T989 using XDA App
Most degreasers like dishwashing soap should remove it. Strips car wax like magic
Sent from my SGH-T989 using XDA App
UPDATE
I gave the hot/wet paper towel trick a shot but it did nothing. I tried this like 5 times with no positive results.
So I wiped the hell out of the screen with toothpaste and paper towel. At first I thought it solved the problem but after I cleaned it all off and dried the screen it was clear that all I did was smear this crap onto a bigger portion of the screen. Now the entire bottom half of the screen feels like it has one of those glare-free screen protectors on it.
It's strange because you can't see it at all. It looks 100% fine. But it's almost sticky to the touch.
Tonight I will try using 90% iso alcohol, distilled water, and a microfiber towel.
We have some dish soap here in the office so I will give that a try right now.
After spending about 5 minutes rubbing dish soap on the screen with paper towel, I'm happy to post that this has been the best solution so far. It appears to have gotten rid of a lot of the residue left from the candle wax. However, here is still a little bit caked onto the screen.
Tonight I am going to give the alcohol/distilled water/micro fiber cloth a shot to remove the rest. I'll let you guys know how it turns out.
It really is crazy to me how difficult this process has been.
But one key takeaway that I think everyone should know is that after using the streak free dish soap, I'm finding it nearly impossible to leave any fingerprints or marks on the screen after using it. So for those plagued with finger prints and smudges on your screen, I recommend giving it a good scrub with some dish soap and you'll find that the screen will look spotless even after heavy use.
sn0warmy said:
After spending about 5 minutes rubbing dish soap on the screen with paper towel, I'm happy to post that this has been the best solution so far. It appears to have gotten rid of a lot of the residue left from the candle wax. However, here is still a little bit caked onto the screen.
Tonight I am going to give the alcohol/distilled water/micro fiber cloth a shot to remove the rest. I'll let you guys know how it turns out.
It really is crazy to me how difficult this process has been.
But one key takeaway that I think everyone should know is that after using the streak free dish soap, I'm finding it nearly impossible to leave any fingerprints or marks on the screen after using it. So for those plagued with finger prints and smudges on your screen, I recommend giving it a good scrub with some dish soap and you'll find that the screen will look spotless even after heavy use.
Click to expand...
Click to collapse
make sure you get a screen protector as well it could of been worse than what you had and actually damaged the screen.
I actually found some 80% iso alcohol wipes in the first aid kit here in the office. I wiped the screen with 3 of them until each of them were completely dry. This appears to have finally solved the problem.
Killbynature said:
make sure you get a screen protector as well it could of been worse than what you had and actually damaged the screen.
Click to expand...
Click to collapse
Yeah, I've never been a fan of screen protectors but after this nightmare I'll be picking one up tonight.
Just thought I'd add that it's standard practice to remove things from glass with a razor blade. One of those standard flat ones. Razor blades work for removing stickers from windows or mirrors and any other crud or buildup. They work quick and very well. Also, they don't scrach the glass unless you hold them at 90 degrees and scrape.
AdamOutler said:
Just thought I'd add that it's standard practice to remove things from glass with a razor blade. One of those standard flat ones. Razor blades work for removing stickers from windows or mirrors and any other crud or buildup. They work quick and very well. Also, they don't scrach the glass unless you hold them at 90 degrees and scrape.
Click to expand...
Click to collapse
I know this is true for standard glass. I used a razor blade to remove the tint from the windows of one of my cars and it worked well without showing any scratches.
But is the Gorilla Glass true "glass"?
UPDATE
Well now that the phone has been sitting for a bit, I went to use it again and the screen is back to having a sticky feel to it! Now the texture is just more spread out across the screen. I am truly stumped at this point. I am close to shelling out for a damn screen replacement.
Final update: the razor blade did the trick. I have updated the OP with the solution and the tactics that failed in hopes that it might help someone with similar issues down the road.
Learned. Thanks.
Not sure if we have an oleophobic coating on our screens, but any alcohol solution would remove that coating. I would avoid putting alcohol on the screen as well as ammonia based solutions such as Windex. Just a heads up.
Sent from my SGH-T989 using xda premium
As the title says BE CAREFUL. While installing the wet apply Zagg, I guess there was alot of excess liquid, and some of it got into the Power Button, and it STOPPED working. Couldn't press it at all, so I figured maybe it was SW related, and took out the battery. The moment I put it in, the phone started to boot and I knew something was wrong.
I freaked out, called Samsung, and put the Gnex in rice. Told them it just "stopped working" , and that I needed a replacement ASAP. Went through everything told me that I'd have to put a credit card on the line and they'll send me a new device, so I did.
30 minutes later, I go to check on my device (just bare Nexus, no battery, back cover, etc) and I stick the battery in. To my surprise, the phone didn't boot up by itself, and so I hold it down and viola! Worked like a charm. I looked up to the heavens, and screamed in joy (seriously, my gf was scared).
Anyways, BE CAREFUL. Don't add too much, I think the liquid is alcohol based as it dries quickly and smells like it, so I wouldn't be too worried, but still, I THOUGHT I BROKE MY NEXUS!
Now I have to call Samsung and tell them to cancel the order... Ugh. -__-
Anyone else have similar experiences? Also, I can't get the bottom and top pieces to attach, they just slide off at the corners, can anyone provide some insight?
theking_13 said:
As the title says BE CAREFUL. While installing the wet apply Zagg, I guess there was alot of excess liquid, and some of it got into the Power Button, and it STOPPED working. Couldn't press it at all, so I figured maybe it was SW related, and took out the battery. The moment I put it in, the phone started to boot and I knew something was wrong.
I freaked out, called Samsung, and put the Gnex in rice. Told them it just "stopped working" , and that I needed a replacement ASAP. Went through everything told me that I'd have to put a credit card on the line and they'll send me a new device, so I did.
30 minutes later, I go to check on my device (just bare Nexus, no battery, back cover, etc) and I stick the battery in. To my surprise, the phone didn't boot up by itself, and so I hold it down and viola! Worked like a charm. I looked up to the heavens, and screamed in joy (seriously, my gf was scared).
Anyways, BE CAREFUL. Don't add too much, I think the liquid is alcohol based as it dries quickly and smells like it, so I wouldn't be too worried, but still, I THOUGHT I BROKE MY NEXUS!
Now I have to call Samsung and tell them to cancel the order... Ugh. -__-
Anyone else have similar experiences? Also, I can't get the bottom and top pieces to attach, they just slide off at the corners, can anyone provide some insight?
Click to expand...
Click to collapse
Do you read instructions? You pull the battery first, and set it on an air vent overnight.
I hope you haven't scared anyone away from Zagg products you arse.
BOOM.
upstandingcitizen said:
Do you read instructions? You pull the battery first, and set it on an air vent overnight.
I hope you haven't scared anyone away from Zagg products you arse.
BOOM.
Click to expand...
Click to collapse
Don't be a ****. Plenty of people don't read instructions, that's normal. At least he's informing people to be careful.
Anyways, glad your Nexus is fine man. I'd cry if mine died.
Sent from my Galaxy Nexus
upstandingcitizen said:
Do you read instructions? You pull the battery first, and set it on an air vent overnight.
I hope you haven't scared anyone away from Zagg products you arse.
BOOM.
Click to expand...
Click to collapse
Actually, my package came with NO instructions, so I looked up a Youtube video for clarification. Not even a "if you want details on how to do this, go to the following website", nothing. And I'm not trying to scare people from Zagg, just a word of advice/warning to those looking into WET APPLY screen protectors.
EDIT: Fixed title, now saying for all wet apply products.
mackster248 said:
Don't be a ****. Plenty of people don't read instructions, that's normal. At least he's informing people to be careful.
Anyways, glad your Nexus is fine man. I'd cry if mine died.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Thanks man! I was so mad too, nearly kicked my laptop when it FC Chrome while looking up the Samsung Warranty number.
theking_13 said:
Actually, my package came with NO instructions, so I looked up a Youtube video for clarification. Not even a "if you want details on how to do this, go to the following website", nothing. And I'm not trying to scare people from Zagg, just a word of advice/warning to those looking into WET APPLY screen protectors.
EDIT: Fixed title, now saying for all wet apply products.
Thanks man! I was so mad too, nearly kicked my laptop when it FC Chrome while looking up the Samsung Warranty number.
Click to expand...
Click to collapse
Lol good times eh? I don't like wet applicators anymore. I used to love those before. But better keep that Nexus nice and clean! It's my first Nexus so I baby the **** out of this thing haha.
Sent from my Galaxy Nexus
upstandingcitizen said:
Do you read instructions? You pull the battery first, and set it on an air vent overnight.
I hope you haven't scared anyone away from Zagg products you arse.
BOOM.
Click to expand...
Click to collapse
This post didn't scare me away from Zagg, all the egg-shelling on their product did.
I always put a lot and I squigy alot out too ... Never had a problem and I applied them to like 5 phones and 2 tablets
Liquid + electroincs hooked to power source = ?. Derp derp derp. Turn off phone, take out battery and profit.
zetsumeikuro said:
Liquid + electroincs hooked to power source = ?. Derp derp derp. Turn off phone, take out battery and profit.
Click to expand...
Click to collapse
Both videos on Youtube didn't have a problem, and if Zagg had included some instructions, I wouldn't have resorted to Youtube in the first place. Just trying to help out others.
I applied a wet shield to mine. Pulled battery, applied shield, let it dry, good to go.
I heard about letting it dry, which I thought I did, liquid still got in it however.
Sent from someone's Galaxy Nexus running AOKP + Franco
When I applied the Zagg protector, I got a bunch of the liquid on the front of the phone, but I was careful enough to make sure it didn't run off the sides. I was paranoid thinking the liquid would damage my phone, but it turned out okay in the end.
I just bought an XO Skins screen protector (wet application) and I haven't installed it yet. I'm thinking about using a tiny strip of masking tape for the ear piece and taping over the sides so everything is not exposed. Anyone think this is a good idea? I'm just really paranoid lol.
Sent from my Galaxy Nexus using xda premium
zetsumeikuro said:
Liquid + electroincs hooked to power source = ?. Derp derp derp. Turn off phone, take out battery and profit.
Click to expand...
Click to collapse
You're forgetting that common sense now requires instructions.
meltedmoops999 said:
I just bought an XO Skins screen protector (wet application) and I haven't installed it yet. I'm thinking about using a tiny strip of masking tape for the ear piece and taping over the sides so everything is not exposed. Anyone think this is a good idea? I'm just really paranoid lol.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Just take out the battery before hand, don't drown your device in liquid when installing, and LEAVE IT OFF OVERNIGHT before putting the battery back in to let everything to dry. I've down about 7 wet installs and never had any issues, but I've always allowed for at least 8 hours before using the device again.
the glue of masking tape might stick to sides or skin.....generally the masking tapes are cheap....it would be a pain to remove the glue without scratching the screen or edges....i applied zagg....saw the orange peel effect, and removed it in 5 min.....although i kept it again in box....i dont think zagg is good in terms of orange peel.
I agree, Zagg has too much orange peel, XO skins are better.
einsteinisgaurav said:
the glue of masking tape might stick to sides or skin.....generally the masking tapes are cheap....it would be a pain to remove the glue without scratching the screen or edges....i applied zagg....saw the orange peel effect, and removed it in 5 min.....although i kept it again in box....i dont think zagg is good in terms of orange peel.
Click to expand...
Click to collapse
Use painter's tape - it doesn't leave a residue.
meltedmoops999 said:
I just bought an XO Skins screen protector (wet application) and I haven't installed it yet. I'm thinking about using a tiny strip of masking tape for the ear piece and taping over the sides so everything is not exposed. Anyone think this is a good idea? I'm just really paranoid lol.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I installed my XO Skins last night. Used painters tape and placed it over the ear piece and the whole outer parts(around the phone, covering the volume rocker, power/lock, micro USB, headphone jack and back speaker). I am usually very paranoid about doing wet installs with screen protectors and this process went well and there was no residue at all. Not even 24 hours later, my screen is clear and only a few micro-bubbles are left. To anyone looking to put XO Skins on and are a little weary, painters tape works flawlessly.
Sent from my Galaxy Nexus using xda premium
my cousin applied one on his s2 and he lost the home button
now he want a ics custom rom like i do on my s2 but he cant because he hsnt rooted his phone he is still stuck on gb
Hello! You have to be extremely cautious with wet-application films. Always. I've installed Zagg's IS on several apple products, like my ex-iphone 4, 2 macbooks pro, and my magic mouse. Apple products are made to tight tolerances, while our GNexes don't. When I saw the gap between the screen glass and the plastic outer housing I knew
firephoenix1985 said:
Hello! You have to be extremely cautious with wet-application films. Always. I've installed Zagg's IS on several apple products, like my ex-iphone 4, 2 macbooks pro, and my magic mouse. Apple products are made to tight tolerances, while our GNexes don't. When I saw the gap between the screen glass and the plastic outer housing I knew
Click to expand...
Click to collapse
Yeah, that and the entire front of the iPhone is a nice slab of glass.
After that, may be from user error, weird mistake, or act of god, sticking to dry install. Pretty good at it, and if you do it after a hot shower in the bathroom, no dust gets under it.
Sent from my HTC One X using Tapatalk 2
I installed an IQ Shield screen protector on my One yesterday. This is the first time I've used a protector that requires water as part of the application process. Just to be safe, I covered the speaker ports with tape. After following instructions on applying it, there were some minor bubbles (expected). After sitting overnight, they all magically disappeared! The instructions claimed this would happen.
Button function is not impaired, fit is precise, it is nearly impossible to detect that it is in place, and it feels slicker / nicer than the raw screen.
Definitely a happy customer.
rootshot said:
I installed an IQ Shield screen protector on my One yesterday. This is the first time I've used a protector that requires water as part of the application process. Just to be safe, I covered the speaker ports with tape. After following instructions on applying it, there were some minor bubbles (expected). After sitting overnight, they all magically disappeared! The instructions claimed this would happen.
Button function is not impaired, fit is precise, it is nearly impossible to detect that it is in place, and it feels slicker / nicer than the raw screen.
Definitely a happy customer.
Click to expand...
Click to collapse
I don't want to get a case for my One (I didn't for my Galaxy Nexus either) but I do want a good screen protector and I've not seen many people raving about any.
Any chance you can take some pics?
Wiggz said:
I don't want to get a case for my One (I didn't for my Galaxy Nexus either) but I do want a good screen protector and I've not seen many people raving about any.
Any chance you can take some pics?
Click to expand...
Click to collapse
I could take a pic, but you won't see anything It is very clear and smooth.
I finally took it off. Because it is a soft style screen protector, fingernails would leave tracks. Looked annoying.
Now that these phones are waterproof. Wouldn't it be best to apply the screen protector under water. It is recommended to put some water on the screen so you can push it out along with the airbubbles/dust.
Why not fully submerge it now?
Sent from Tapatalk
I can't lie that's a very interesting concept. Get the cheap ones from Amazon glass of course but try it
fallenwout said:
It is recommended to put some water on the screen so you can push it out along with the airbubbles/dust.
Sent from Tapatalk
Click to expand...
Click to collapse
I've never seen instructions to put water on my phone to apply a screen protector. I remember a few years back some primitive TGSPs required water, but I avoided those at that time because of it.
Also, is water damage covered by the mfr. warranty if some residual moisture causes damage?
FoneWatcher said:
I've never seen instructions to put water on my phone to apply a screen protector. I remember a few years back some primitive TGSPs required water, but I avoided those at that time because of it.
Also, is water damage covered by the mfr. warranty if some residual moisture causes damage?
Click to expand...
Click to collapse
Honestly, if HTC says it's IP67 rated and you get water damage from just placing it in a bowl of water for a couple minutes then it's their fault by means of a defect because it's supposed to be completely fine submerged in 3.3' of water for 30mins.
Well, I use skinomi screen protectors and you're supposed to use some soapy water to make them fit better.
It's nice because you can keep adjusting them, and once they're on right, you take off the extra water, and they stick down.
You get a little murky effect for 24 hours or so, but after its super clear.
Your mileage may vary of course, but it's an interesting idea.
It doesn't seem a good idea for me. Someone told me that you can apply it in your bathroom after taking the shower. This worth a try, maybe.
Besides, has anyone used ALCLAP screen protector for LG G6? I see that they have the white and black color. Wondering if I should just throw away my clear one and have a switch.
Have done this. Works flawlessly. Underwater ftw
Amypeng said:
It doesn't seem a good idea for me. Someone told me that you can apply it in your bathroom after taking the shower. This worth a try, maybe.
Besides, has anyone used ALCLAP screen protector for LG G6? I see that they have the white and black color. Wondering if I should just throw away my clear one and have a switch.
Click to expand...
Click to collapse
I have the ALCLAP... I love it. The item doesn't match the instructions perfectly but the build quality is stellar enough that it's still my preferred screen. (Besides, we've all installed enough screen protectors that it shouldn't be an issue).
I installed the second one I received (warrantee) underwater and I don't think it added any benefit to the install process.
It's coupled with either the Bear Motion case, or a simple thin-line TPU case and in both cases the fitment is good. All items were recommended here so I guess I have to give you guys credit for how much I enjoy my phone. =)
Batryoperatedboy said:
I have the ALCLAP... I love it. The item doesn't match the instructions perfectly but the build quality is stellar enough that it's still my preferred screen. (Besides, we've all installed enough screen protectors that it shouldn't be an issue).
I installed the second one I received (warrantee) underwater and I don't think it added any benefit to the install process.
It's coupled with either the Bear Motion case, or a simple thin-line TPU case and in both cases the fitment is good. All items were recommended here so I guess I have to give you guys credit for how much I enjoy my phone. =)
Click to expand...
Click to collapse
Wow, thanks for sharing. And I really don't like the idea of applying screen protectors underwater. Sounds weird for me. I would get my bathroom foggy first to settle the dust in the air. :laugh::laugh:
fallenwout said:
Now that these phones are waterproof. Wouldn't it be best to apply the screen protector under water. It is recommended to put some water on the screen so you can push it out along with the airbubbles/dust.
Why not fully submerge it now?
Sent from Tapatalk
Click to expand...
Click to collapse
I am afraid to test it))
I'd like to warn some about damage done to my phone during the installation of the SGFresh InvisShield. My phone was permanently damaged during installation. LOCA leaked into the speaker grills and damaged the microphone. It works but is a noticeably muffled. Also, either alcohol used for clean up or the LOCA messed up the finish on the back of the phone. It's kind of matte and lost some luster.
Here's what happened:
I followed the installation instructions perfectly, but LOCA leaked out all over the phone and I ended up with several bubbles. So I followed troubleshooting steps to remove bubbles (wrap one end and pry up the protector on the other). This just resulted in the bubbles moving to the middle of the screen and staying intact. Worse when I unwrapped the end, the LOCA had leaking into the speaker grill. Since, I refused to cure the LOCA inside the speaker grill, I had no choice but to remove the protector the clean out the grill. Removing the protector with wet LOCA, means the LOCA is free to leak all over the device. I had to thoroughly clean my phone with with rubbing alcohol. The back plastic looks pretty bad now. I think the solvent in the LOCA jacked it up.
In spite of that, I tried again with the second LOCA application (they include two) and had the same experience. I think the amount of LOCA they sent me was simply too much. On top of that the LOCA burns your skin. The LOCA containers have a little stopper in them that has to be removed with your fingernail. I have red burns on the tips of my fingers and I threw away $52 (including shipping).
Edit: If you decide to purchase this screen protector, wpy's suggestion to cover the speakers with tape is a very good idea.
benpage said:
I highly recommend that people avoid this product. I followed the instructions perfectly, but LOCA leaked out all over the place and I ended up with several bubbles.
So I followed troubleshooting steps to remove bubbles (wrap one end and pry up the protector on the other). This just resulted in the bubbles moving to the middle of the screen and staying intact. Worse when I unwrapped the end, the LOCA had leaking into the speaker grill. Since, I refused to cure the LOCA inside the speaker grill, I had no choice but to remove the protector the clean out the grill. Removing the protector with wet LOCA, means the LOCA is free to leak all over the device. I had to thoroughly clean my phone with with rubbing alcohol. The back plastic looks pretty bad now. I think the solvent in the LOCA jacked it up.
In spite of that, I tried again with the second LOCA application (they include two) and had the same experience. I think the amount of LOCA they sent me was simply too much. On top of that the LOCA burns your skin. The LOCA containers have a little stopper in them that has to be removed with your fingernail. I have red burns on the tips of my fingers and I threw away $52 (including shipping).
Click to expand...
Click to collapse
When the installation works, it really is nice. I've seen some finished installs that look great, so it does seem possible. But I'm beginning to think that it may be a combination of skill and luck to wind up with a "perfect" installation. I've found the company, as represented here by whiteangelcl, seems to make every effort to be supportive and responsive to any issues that are reported. Whiteangelcl has gone out of the way to provide free replacements when people have reported problems, and has been quick to respond to questions and comments. It's really rare to experience this level of customer support, and I for one really appreciate it.
Getting a tempered glass screen protector on the P2XL has certainly proven to be a challenge. This seems to be due to the phone's screen design, curved at the top and bottom as well as both sides -- as a result, TGSP's that attempt to span all four curved edges run into issues, with lifting, bubbles, etc, unless the placement is exactly right during installation. It seems that 99+ % of the protectors sold for this phone are garbage, with only the two available LOCA installed protectors being realistic tempered glass options: the InvisShield, and the Whitestone Dome Glass. The first provides greater coverage that conforms to overall screen design, and comes with much better customer support -- but it's typically difficult to install; the second is smaller with less screen coverage, installs more easily, but is more expensive, and customer support is not reputed to be anywhere near what you get with InvisShield.
I like the idea of the InvisShield, but I'm not having good luck installing it. I've tried a couple of times, and will make one more attempt, after which I may just give up and either go with the Whitestone Dome product, or skip using a screen protector altogether.
If you have the patience, I would reach out to whiteangelcl and ask for help: truly responsive, with an honest and earnest attempt to provide excellent customer service. I believe you'll be pleasantly surprised. I suggest this could be a better approach than simply bashing the product: the concept is excellent, the product is being improved in real time, and you'll get good support. I agree that prospective customers go into this with eyes open as it could be a challenge. But I wouldn't necessarily assume that a single bad experience with an install is the end of the road for this.
Jon
EDIT: BTW - you can clean the LOCA out of the speaker grill(s). Moisten a q-tip with some rubbing alcohol (I use 91%), and carefully swab it back and forth over the clogged speaker grill. You can use a wooden toothpick to drag across that LOCA after doing that -- but be VERY gentle and do NOT press inward, or you'll damage the speaker grill. But a gentle swiping / very light scraping will eventually remove the LOCA if you pre-soften it with the alcohol. Be sure to blot off any excess alcohol pretty quickly so it doesn't attack the rest of the LOCA under the edge of the screen protector. It takes a bit of patience, but you can clean out the speaker grill so they're pretty much like new with alcohol, q-tip and wooden toothpick (and remember to be gentle!!!).
jonstrong said:
When the installation works, it really is nice. I've seen some finished installs that look great, so it does seem possible. But I'm beginning to think that it may be a combination of skill and luck to wind up with a "perfect" installation. I've found the company, as represented here by whiteangelcl, seems to make every effort to be supportive and responsive to any issues that are reported. Whiteangelcl has gone out of the way to provide free replacements when people have reported problems, and has been quick to respond to questions and comments. It's really rare to experience this level of customer support, and I for one really appreciate it.
Getting a tempered glass screen protector on the P2XL has certainly proven to be a challenge. This seems to be due to the phone's screen design, curved at the top and bottom as well as both sides -- as a result, TGSP's that attempt to span all four curved edges run into issues, with lifting, bubbles, etc, unless the placement is exactly right during installation. It seems that 99+ % of the protectors sold for this phone are garbage, with only the two available LOCA installed protectors being realistic tempered glass options: the InvisShield, and the Whitestone Dome Glass. The first provides greater coverage that conforms to overall screen design, and comes with much better customer support -- but it's typically difficult to install; the second is smaller with less screen coverage, installs more easily, but is more expensive, and customer support is not reputed to be anywhere near what you get with InvisShield.
I like the idea of the InvisShield, but I'm not having good luck installing it. I've tried a couple of times, and will make one more attempt, after which I may just give up and either go with the Whitestone Dome product, or skip using a screen protector altogether.
If you have the patience, I would reach out to whiteangelcl and ask for help: truly responsive, with an honest and earnest attempt to provide excellent customer service. I believe you'll be pleasantly surprised. I suggest this could be a better approach than simply bashing the product: the concept is excellent, the product is being improved in real time, and you'll get good support. I agree that prospective customers go into this with eyes open as it could be a challenge. But I wouldn't necessarily assume that a single bad experience with an install is the end of the road for this.
Jon
EDIT: BTW - you can clean the LOCA out of the speaker grill(s). Moisten a q-tip with some rubbing alcohol (I use 91%), and carefully swab it back and forth over the clogged speaker grill. You can use a wooden toothpick to drag across that LOCA after doing that -- but be VERY gentle and do NOT press inward, or you'll damage the speaker grill. But a gentle swiping / very light scraping will eventually remove the LOCA if you pre-soften it with the alcohol. Be sure to blot off any excess alcohol pretty quickly so it doesn't attack the rest of the LOCA under the edge of the screen protector. It takes a bit of patience, but you can clean out the speaker grill so they're pretty much like new with alcohol, q-tip and wooden toothpick (and remember to be gentle!!!).
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I really appreciate the thoughtful response, but I won't be giving this product a second chance. It nearly ruined my microphone. I spent the last hour letting rubbing alcohol soak in the bottom speaker and then blowing it out with canned air. People can sort of hear me now. I'm going to clean it a few more times and hope for the best.
I did 2 installs of the sgfresh invisShield. First one i installed it misaligned with the front facing camera and had a glare when using the front facing camera so i did a fresh install with a 2nd glass panelA. Second install went well and i am satisfied with their product, I too was very concerned with the loca flowing inside the front speakers so before both install i taped the front speaker with clear 3m tape. taped just to the very edge of the speaker and it prevented the loca to flow inside the speakers. The loca does stings when in contact with skin and face so be carefull. Excess loca will leak on the sides so i place the phone on a few sheets of paper table napkins to collect the excess loca as it flows out of the sides then I cured each end for 20 seconeds then cleaned the phone sides with wipes and alcohol. after cleaning i cure again for a couple of minutes. Also i used maybe 1 + 1/4 of the provided loca my reasoning was a bit more is better than it not reaching the edges of the glass. Also as a tip to removed the air bubbles on the edges lift gently pass the bubble then apply a bit of pressure when pressing down so that the bubble will be pushed out. it seem if you do it too gently the bubble just stays in place. Hope this help. i am satisfied with the product.
I love my invisishield. Just followed the video instructions.
No loca in speakers.
Bubbles were removed easily during installation by using the method described.
Sorry to hear you had so many challenges
No problem here, installation went fine on the first try.
Maybe such a deflamatory post should be moderated and removed.
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luigidk said:
Maybe such a deflamatory post should be moderated and removed.
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Personally I don't think it's rude or inaccurate - the post just reflects one person's experience and opinion. Others here may have similar experience, or different / better experience - and are free to share their opinions as well. I think a site like this would lose credibility if it were to filter out anyone's negative experiences, even if other folks have positive experiences with the same products or services. If somebody is rude, lies, or is disrespectful that's a problem (IMHO), but this is simply a matter of people sharing their own experiences.
That sucks that the LOCA leaked all over the speakers. Mine did not go into the speakers until I tried fixing a bubble. Even then I covered it up with a dust removal sticker and cured it and then cleaned it with some alcohol and a toothbrush (did not pour alcohol on to the speaker. Just on the toothbrush and then lightly brushed). Product is great though!
jonstrong said:
Personally I don't think it's rude or inaccurate - the post just reflects one person's experience and opinion. Others here may have similar experience, or different / better experience - and are free to share their opinions as well. I think a site like this would lose credibility if it were to filter out anyone's negative experiences, even if other folks have positive experiences with the same products or services. If somebody is rude, lies, or is disrespectful that's a problem (IMHO), but this is simply a matter of people sharing their own experiences.
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On the other hand, there is already a thread about this screen protector. Why not to post it there? Why the need to make it so much more visible by screating new thread?
luigidk said:
Maybe such a deflamatory post should be moderated and removed.
.
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I'm not sure if you meant defamatory or inflammatory. My post isn't defamatory. I only described my experiences.
I can sort of see how the title could be taken as inflammatory. I changed the title and tweaked the first paragraph based on your feedback.
Mikulec said:
On the other hand, there is already a thread about this screen protector. Why not to post it there? Why the need to make it so much more visible by screating new thread?
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My phone was permanently damaged during installation. My microphone works but is a noticeably muffled. My intention was to make sure people know this is a real risk. I didn't want the warning lost in a thread with 600 messages. There have been some very good replies to this thread. It now has good information on how to avoid this problem and how to recover from it. I think this thread could end up being very helpful to some people.
benpage said:
I'm not sure if you meant defamatory or inflammatory. My post isn't defamatory. I only described my experiences.
I can sort of see how the title could be taken as inflammatory. I changed the title and tweaked the first paragraph based on your feedback.
My phone was permanently damaged during installation. My microphone works but is a noticeably muffled. My intention was to make sure people know this is a real risk. I didn't want the warning lost in a thread with 600 messages. There have been some very good replies to this thread. It now has good information on how to avoid this problem and how to recover from it. I think this thread could end up being very helpful to some people.
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All the info here is already in the original thread and also in the installation manual videos on youtube.
EDIT: looks like your thread was moved to the original thread.
I've done Whitestone loca and just ordered the sgfreshidea as Whitestones warranty is a joke. The kit I got from white stone had stickers to cover speaker grills and sponges to absorb any run off on the edges.. I'm not sure what sgfreshidea kit comes with as I have not received it yet. But to anyone else. Cover anywhere the the screen protector will not be. Clear tape should work. even with the Whitestone I had some run off but no issues getting into anything it shouldn't.
letrain02 said:
Cover anywhere the the screen protector will not be. Clear tape should work. even with the Whitestone I had some run off but no issues getting into anything it shouldn't.
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Easier said than done - the InvisShield sits absolutely flush with the edge of the speaker grills.
butterbeanmash said:
Easier said than done - the InvisShield sits absolutely flush with the edge of the speaker grills.
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The white stone is pretty close. I only did one application with my Whitestone kit (Which they wanted me to ship everything back at my expense, and charge $15 handling fee to send me my "warranty replacement", i can get 2 protectors from sgfreshidea for that price). The tabs they send actually lock into the frame they send that you set the phone in. And the tab-tape they send with white stone just barely cover the to the edge of speaker. So with the whitestone kit it's easier to get it right at the edge. I'll see how they work with the sgfreshidea when they they get here and report back. Maybe these tabs can be found elsewhere? As I found with the whitestone having a little missing local on the edge was not s killer... It takes a lot to life the screen off. But dust did kind of collect on one of the edges. Maybe I'll take the risk and use clear packing tape and no special frame kit and see if I can get it done with regular household items. If I screw up I have extra loca and it only hardens when it's hit with uv.
How i fixed my phone from the same problem.
So I had the same exact problem as you. So this is what i did. I took a toothbrush poured some rubbing alcohol on the speakers. and stared gently brushing it. Then after that go to you tube and play a very high bass song. the pour more alcohol on the speakers and let it sit you'll see the liquid vibrating. then flip it and beat it into a towel really hard. keep poring and flipping it and beating it onto a towel until the speakers sound better. And something for the mic take an ear swab and dip it i the alcohol and tap it into the mic and let it sit then flip it and beat it into a towel. Trust me it works. I just fixed mine I'm so happy. !!!!
mikepopo99 said:
So I had the same exact problem as you. So this is what i did. I took a toothbrush poured some rubbing alcohol on the speakers. and stared gently brushing it. Then after that go to you tube and play a very high bass song. the pour more alcohol on the speakers and let it sit you'll see the liquid vibrating. then flip it and beat it into a towel really hard. keep poring and flipping it and beating it onto a towel until the speakers sound better. And something for the mic take an ear swab and dip it i the alcohol and tap it into the mic and let it sit then flip it and beat it into a towel. Trust me it works. I just fixed mine I'm so happy. !!!!
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For $50 this is NUTS!!! I switched to Whitestone cause SG was too difficult and messy. Whitestone glass is also way better. SG gets hazy if u gotta clean LOCA off. But there customer service is TOP NOTCH. Unfortunately if you're in Canada or the US. Delivery is like a month. Which again is NUTS!!!
G
letrain02 said:
The white stone is pretty close. I only did one application with my Whitestone kit (Which they wanted me to ship everything back at my expense, and charge $15 handling fee to send me my "warranty replacement", i can get 2 protectors from sgfreshidea for that price). The tabs they send actually lock into the frame they send that you set the phone in. And the tab-tape they send with white stone just barely cover the to the edge of speaker. So with the whitestone kit it's easier to get it right at the edge. I'll see how they work with the sgfreshidea when they they get here and report back. Maybe these tabs can be found elsewhere? As I found with the whitestone having a little missing local on the edge was not s killer... It takes a lot to life the screen off. But dust did kind of collect on one of the edges. Maybe I'll take the risk and use clear packing tape and no special frame kit and see if I can get it done with regular household items. If I screw up I have extra loca and it only hardens when it's hit with uv.
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You use masking tape or the usual Scotch tape (probably any normal consumer level tape would work). I'm surprised no one thought of covering up the speakers for the install.
$45 on Amazon
def-g said:
For $50 this is NUTS!!! I switched to Whitestone cause SG was too difficult and messy. Whitestone glass is also way better. SG gets hazy if u gotta clean LOCA off. But there customer service is TOP NOTCH. Unfortunately if you're in Canada or the US. Delivery is like a month. Which again is NUTS!!!
G
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Wow its $45 on amazon and primed shipping. So have you tried it? Does it come with the kit that helps with installation. Did any of the glue leak on the speakers?
mikepopo99 said:
Wow its $45 on amazon and primed shipping. So have you tried it? Does it come with the kit that helps with installation. Did any of the glue leak on the speakers?
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Tried em both. No LOCA leakage whatsoever. Plus u get tabs to cover the grills as a precaution. The kit makes installation a breeze. The only thing u need to do is properly clean the screen. With SG the protector doesn't come with protective film. So u have to clean that also. Making the chance of getting particles on the screen and thus wrecking the install way higher and alot more stressful. With the WStone Once put on. U don't even know it's there. Clear and fingerprint resistant like the phone screen. Whitestone is the one to get.
G