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So i've been spending a couple of hours over a couples of days trying to unroot en relock my phone.
I had some USB problems and Charging issue's So i wanted to return it in stock..
But Like I said my USB didnt work so I decided to take my losses and just return it, rooted with Superuser installed.
after Explaining my situation the Tech Guy from my Carrier Tells me...
O you have rooted your Phone. Well that might be a problem with the insurance... unless you got a Nexus Device.
I was like what do you mean.
well with all Nexus Devices you are allowed to root your phone...
So i was wondering , who knew about this?
What carrier? This is definitely not the company line from any carrier I know.
Probably just doing so nice customer service. If I was the tech guy id repair it for free since most people always root it anyway. Plus its kind of encouraged anyway.
Sent from my Galaxy Nexus using xda app-developers app
Wow man lucky
Sent from my Galaxy Nexus using xda app-developers app
I was in Sprint yesterday asking them about the newest radio for the JB build (I was having issues with a backup I made and having old radios preventing me from getting the JB OTA update). Anyways, the guy asked why I would need to know about the radios and I played dumb as to why I wasnt updating. My phone was relocked and unrooted but he picked up on it and said he wouldnt even touch the phone to give me help as modding the phone voids warranty. I was able to figure out on my own and fix it but they were pretty strict on the rules.
You're lucky man!! I asked in a shop and they said that I'll lose warranty. What carrier??
poda13 said:
I was in Sprint yesterday asking them about the newest radio for the JB build (I was having issues with a backup I made and having old radios preventing me from getting the JB OTA update). Anyways, the guy asked why I would need to know about the radios and I played dumb as to why I wasnt updating. My phone was relocked and unrooted but he picked up on it and said he wouldnt even touch the phone to give me help as modding the phone voids warranty. I was able to figure out on my own and fix it but they were pretty strict on the rules.
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Click to collapse
Not true, rooting is discouraged but is not grounds for denial of warranty.
petemills8 said:
Not true, rooting is discouraged but is not grounds for denial of warranty.
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Click to collapse
You can still have a valid warranty if you are rooted, but it depends for what you a claiming damages. If your power button stops working, that has nothing to do with root, they will just repair the button or give you a new model. However, if you call up your carrier and say something about your phone not turning on, then they might deny you coverage if they find out your phone was rooted/flashed
Quasimoto27 said:
You can still have a valid warranty if you are rooted, but it depends for what you a claiming damages. If your power button stops working, that has nothing to do with root, they will just repair the button or give you a new model. However, if you call up your carrier and say something about your phone not turning on, then they might deny you coverage if they find out your phone was rooted/flashed
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Click to collapse
Reread what you posted, your first sentence and last sentence kinda contradict each other. Also, all I am talking about is rooting, not hardware failures, not water damage.
You should read the pdf I posted, they cannot deny you warranty just for rooting. Individuals may give you problems because they do not know Sprint's own policies, but if you escalate you should eventually find someone who knows what's what.
Oops I had it mixed up thanks for clarifying. Hardware problems can be fixed rooted as long as they don't check. If its something root related then no. Always best to return to stock everything and if you can reset flash counter.
Sent from my Galaxy Nexus using Tapatalk 2
Last year when I bought my Galaxy SII, I forget what I was asking the guy at the T-Mobile store but he suggested I root it (planned on it anyway), he rooted all his phones, and I shouldn't have any problems if I have to return it but if I do to just go back to stock first.
I searched the forums and found posts saying Sprint will service a rooted phone (or they SHOULD service it). My question is a bit different. Sprint coverage is so poor in my area that Sprint has agreed to let me out of my contract. They will wave the Early Termination fee of $250 provided I return my Galaxy S3 in working condition. I am a complete noob to rooting and roms and the like. As a result, i unrooted my phone but failed to address the flash counter. Should I re-root the phone, run triangle away and then unroot before returning to Sprint or will receiving a working, unrooted device be enough to satisfy them? I would love to avoid rooting and unrooting because quite frankly it scares me. It just isn't a pleasant experience for me. I can do it, and will do it, if deemed necessary but after reading that they service and even replace rooted phones I am left wondering if I should even worry about the flash counter. I am assuming rooting again, running triangle away and then unrooting would erase all signs that my S3 was once rooted (please tell me if I am wrong) and be the safest plan but I can't help but wonder if I am mulling over a non issue.
Thank you in advance for any input you might have to share with me.
I would suggest you just call it safe and reset the counter flash and unroot as well. Odin is a very safe program. Also if you are following directions and every step you should be fine.
Sent from my SPH-L710 using XDA Premium 4 mobile app
Spider_Pig27 said:
I would suggest you just call it safe and reset the counter flash and unroot as well. Odin is a very safe program. Also if you are following directions and every step you should be fine.
Sent from my SPH-L710 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This.
The whole process will probably take 15 minutes or so.
My Jump! just came up yesterday but was too busy to go swap my device. The only real decent phone that catches my eye and criteria, being it must have an sd slot, is the Note3.
Now I have a few questions regarding this. I currently have the s3 and it's rooted; will I need to unroot and triangleaway before taking it in? I've read some reports that tmo wont care if it's rooted and I don't remember where to find the t999L unroot method.
Furthermore, should I be worried about this KNOX thing? I love flashing and trying new things, because over time I get bored with the same setup. I dont plan to ever go through samsung for replacements as that's why I have tmo insurance and warranties.
from what I've seen, this KNOX thing is just a new problem attracting attention to samsung as most US based phones deal with carriers as far as returns and exchanges, not the actual company. Not to mention android itself is open source.
Naturesretard said:
My Jump! just came up yesterday but was too busy to go swap my device. The only real decent phone that catches my eye and criteria, being it must have an sd slot, is the Note3.
Now I have a few questions regarding this. I currently have the s3 and it's rooted; will I need to unroot and triangleaway before taking it in? I've read some reports that tmo wont care if it's rooted and I don't remember where to find the t999L unroot method.
Furthermore, should I be worried about this KNOX thing? I love flashing and trying new things, because over time I get bored with the same setup. I dont plan to ever go through samsung for replacements as that's why I have tmo insurance and warranties.
from what I've seen, this KNOX thing is just a new problem attracting attention to samsung as most US based phones deal with carriers as far as returns and exchanges, not the actual company. Not to mention android itself is open source.
Click to expand...
Click to collapse
there are other methods to root. id suggust look through the forum if you can only b.c i cant rmr the name, i think its la something vega or vegas. i came from the htc one so the roms here are so much different.
---------- Post added at 04:16 PM ---------- Previous post was at 04:12 PM ----------
Naturesretard said:
My Jump! just came up yesterday but was too busy to go swap my device. The only real decent phone that catches my eye and criteria, being it must have an sd slot, is the Note3.
Now I have a few questions regarding this. I currently have the s3 and it's rooted; will I need to unroot and triangleaway before taking it in? I've read some reports that tmo wont care if it's rooted and I don't remember where to find the t999L unroot method.
Furthermore, should I be worried about this KNOX thing? I love flashing and trying new things, because over time I get bored with the same setup. I dont plan to ever go through samsung for replacements as that's why I have tmo insurance and warranties.
from what I've seen, this KNOX thing is just a new problem attracting attention to samsung as most US based phones deal with carriers as far as returns and exchanges, not the actual company. Not to mention android itself is open source.
Click to expand...
Click to collapse
there are other methods to root. id suggust look through the forum if you can only b.c i cant rmr the name, i think its la something vega or vegas. i came from the htc one so the roms here are so much different.
id recommend you get the note three
Short answer. Yes. Best phone I've ever owned.
Sent from my SM-N900T using Tapatalk
ty for the replies guys. Should I just wait a month or two before rooting? I played with the handset instore for a little and it doesn't feel like it needs rooting right away.
I'm concerned about KNOX. I don't think I'll have to do any warranty exchanges, but it's better to be safe than sorry.
I'm far too lazy to unroot my s3, so I'm just gonna try and swap it while it's still rooted. if they give me problems I'll just unroot it then take it to another store
Naturesretard said:
ty for the replies guys. Should I just wait a month or two before rooting? I played with the handset instore for a little and it doesn't feel like it needs rooting right away.
I'm concerned about KNOX. I don't think I'll have to do any warranty exchanges, but it's better to be safe than sorry.
I'm far too lazy to unroot my s3, so I'm just gonna try and swap it while it's still rooted. if they give me problems I'll just unroot it then take it to another store
Click to expand...
Click to collapse
I'd wait to root. The phone is so much fun, as it is. And the whole Knox thing is a bother worth avoiding, for now. I could see it being worth rooting if there were reliable KitKat roms with TouchWiz. But there aren't. So why bother, for now?
Sent from my SM-N900T using Tapatalk
pandacookie said:
I'd wait to root. The phone is so much fun, as it is. And the whole Knox thing is a bother worth avoiding, for now. I could see it being worth rooting if there were reliable KitKat roms with TouchWiz. But there aren't. So why bother, for now?
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
For me rooting is about debloating the phone. Either by removing bloat or (as i have done with the Note 3) just freeze them for now. This gets a very noticeable increase in battery life. Also some mods can be nice. I like a very clean ROM with optimizations to battery and UI. The Kernel can be optimized too but like a stock kernel usually.
I'm coming from the VZW S4 running CleanROM and Bonestock but right now on the Note 3 I'm Rooted on Stock, with Bloat frozen and getting 7-10% battery drain per hour of screen on time (at 35% brightness) depending on what I'm doing.
i am curious how people like this phone, especially compared to the Note 2 and Galaxy S4. i thought the Note 2 was probably my favorite ever, the stock UI was smooth and battery life was excellent. i used the S4 briefly and found it a bit clunky and laggy with all those fancy features(although battery life seemed excellent).
so, how would you say the Note 3 is in these regards?
Phones awesome. Get it. No downsides whatsoever on this phone, sexy build, power, speed, removeable battery and SD card, great stock battery. Big ass sexy 1080 screen, what more do you really want or need from a phone?
Sent from my SM-N900T using xda app-developers app
My S4 was fine with the slightest of lag stock out of the box. I have the VZW variant from launch day (May 23rd) and i never took an OTA. With that said the 2 ROMs i used 100% wiped out any remaining lag. My S4 was pretty much perfect for me. The reason I am now on a Note 3 is i took advantage of Tmo paying off ETF. So why not upgrade to the Note 3 instead of making a lateral move?
That said, the Note 3 is AMAZING. It's much snappier and faster. I am Rooted with TWRP but stock ROM with just bloat frozen. It has better battery life and the spen functionality is really good. If you haven't you should really watch some YouTube vids to really see it in action. A 5 inch screen is most ideal but I have large hands so 5.7 is nicer for me as i do consume a lot of content (Youtube, SlingBox, Netflix). This wile still on the stock ROM too. I think anyone coming from the S4 or Note 2 will be very happy and would think of it as a worthy upgrade not a marginal one.
To the op question ~ I'm still torn between my Note 2 and this. The volume on this is so low that Samsung is practically begging you to root this phone just for that.
Tough call imo both are good. I believe you can still get the N2 pre 4.3 and not have to worry about Knox.
Software side its the small things that bug the hell out of me like having a white dialer and not being able to open internet pages in the background. Things like this that are enough to piss off the Pope!
rosedog said:
To the op question ~ I'm still torn between my Note 2 and this. The volume on this is so low that Samsung is practically begging you to root this phone just for that.
Tough call imo both are good. I believe you can still get the N2 pre 4.3 and not have to worry about Knox.
Software side its the small things that bug the hell out of me like having a white dialer and not being able to open internet pages in the background. Things like this that are enough to piss off the Pope!
Click to expand...
Click to collapse
I ended up getting it. I had to go back 3 times because my IMEI didn't reflect my account thru my warranty exchange. Went back today and handed in my s3 still rooted. The first 2 they actually checked if it booted, the 3rd just went ahead and did it. But to be fair he was there the other 2 times and was helping me then too. But they didn't go through any menus or anything to verify if modified or not. Just a 3 point inspection: No water damage, Boots, No cracks in the glass.
playing with it for a while..... Holy **** this thing is fast. I though I had stable quick roms on my s3... this thing just ZOOMS. I managed to lock it up once learning an spen feature, but only a mild hiccup. Aside from that I absolutely LOVE this phone. SO worth the minor 9$ bill increase. I can't wait to see what sammy drops for this. I'm surprised kitkat isn't an ota right now. I see no reason why it can't handle it.
Booted into download mode to see what was up. knox hasn't been tripped. I really want to try rooting just to see if I can debloat a little bit, but I'm a little worried to even mess with it. Do we know for sure if it's an eFuse or just software?
Naturesretard said:
I ended up getting it. I had to go back 3 times because my IMEI didn't reflect my account thru my warranty exchange. Went back today and handed in my s3 still rooted. The first 2 they actually checked if it booted, the 3rd just went ahead and did it. But to be fair he was there the other 2 times and was helping me then too. But they didn't go through any menus or anything to verify if modified or not. Just a 3 point inspection: No water damage, Boots, No cracks in the glass.
playing with it for a while..... Holy **** this thing is fast. I though I had stable quick roms on my s3... this thing just ZOOMS. I managed to lock it up once learning an spen feature, but only a mild hiccup. Aside from that I absolutely LOVE this phone. SO worth the minor 9$ bill increase. I can't wait to see what sammy drops for this. I'm surprised kitkat isn't an ota right now. I see no reason why it can't handle it.
Booted into download mode to see what was up. knox hasn't been tripped. I really want to try rooting just to see if I can debloat a little bit, but I'm a little worried to even mess with it. Do we know for sure if it's an eFuse or just software?
Click to expand...
Click to collapse
If all my reading is correct Root De La Vega will root without tripping Knox counter to 0x1.... it will stay 0x0 but the CF-auto root i think may trip Knox just with rooting. BUT... if you put any custom recovery on it like TWRP or CWM that will trip the Knox counter to 0x1. Knox is an eFuse, its hardware i believe the eFuse is in the Snapdragon 800 chip.
Eric214 said:
If all my reading is correct Root De La Vega will root without tripping Knox counter to 0x1.... it will stay 0x0 but the CF-auto root i think may trip Knox just with rooting. BUT... if you put any custom recovery on it like TWRP or CWM that will trip the Knox counter to 0x1. Knox is an eFuse, its hardware i believe the eFuse is in the Snapdragon 800 chip.
Click to expand...
Click to collapse
But do we know for sure? I've done a bit of reading too. And from what I've seen it's truly unknown. Even if so, would Sammy actually tear down that far to validate warranty claims?
Is this root method easily undone? Cuz all I really want to root for is my tibu and ad blockers. I'm content with stock atm
Sent from my SM-N900T using XDA Premium 4 mobile app
Naturesretard said:
But do we know for sure? I've done a bit of reading too. And from what I've seen it's truly unknown. Even if so, would Sammy actually tear down that far to validate warranty claims?
Is this root method easily undone? Cuz all I really want to root for is my tibu and ad blockers. I'm content with stock atm
Click to expand...
Click to collapse
There is talk that it can be reset by Samsung, but nothing specific, I rooted via de la Vega and stayed stock to get some basic access without any issues. Very happy with the phone like it is and have no urge to try other roms.
Naturesretard said:
But do we know for sure? I've done a bit of reading too. And from what I've seen it's truly unknown. Even if so, would Sammy actually tear down that far to validate warranty claims?
Is this root method easily undone? Cuz all I really want to root for is my tibu and ad blockers. I'm content with stock atm
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I think Root De La Vega you're safe but not if you put a custom recovery on. just going to have to read through the post. and others can chime in if they did it that way. I put custom recovery on my phone right away so i just used CF-Auto root so i can't confirm from my experiences.
lmemma16 said:
i am curious how people like this phone, especially compared to the Note 2 and Galaxy S4. i thought the Note 2 was probably my favorite ever, the stock UI was smooth and battery life was excellent. i used the S4 briefly and found it a bit clunky and laggy with all those fancy features(although battery life seemed excellent).
so, how would you say the Note 3 is in these regards?
Click to expand...
Click to collapse
Everything about the note 3 is superior to the note 2(except audio lol), screen is crisp and brighter, more storage for games and apps, apps2sd is back!!, snapdragon800 soc is friggin insane even tho i do give props to sammys exynos soc, better build quality, better battery life.
Sent from my SM-N900T using xda premium
Note 3
YES! I had my Sprint S3 stolen.... so glad I spent my hard earned money to switch to T-Mobile and to get the Note 3. Best choice I made in years!!!
Hey guys, I've finally had enough of trying to make my MT4GS work how it should and am finally starting to seriously shop around. I think I've settled on the GS4 but I've been lost wading through hundreds of forum posts. Honestly I just have one question: If I go to the T-Mo store right now today and buy a GS4, is it possible for me to flash the Google Play version of the ROM to the phone? I'm kind of confused with the whole Knox update thing whether or not it's possible, though I did catch the post about not letting the phone update and clearing the cache on first boot.
I know the answer is somewhere spread across multiple posts, but I just wanted to get a definitive answer before I go get the phone. Thanks for your help in advance!
Yes you can.
Sent from my SGH-M919 using xda app-developers app
Yes, you can. I bought mine with 4.3 installed. Rooted that, then reflashed stock to get 4.4 when it came out. When I rooted 4.4 I didn't pay attention well enough and used a method that tripped Knox. If you want GPE don't worry, you're gonna trip Knox which is no big deal unless you want the warranty. When I realized I've tripped Knox I have installed 4 different roms including Google Play Edition. I need wifi calling so I'm back to a TW based rom now.
Food for thought. As a part of the "T-Mobile My Account" app is a device health (beta) page that will scan the phone for various settings. If you tap on either the "Battery state" or "Device performance" and look for a box that says "Show all test" being rooted is among the list. When I read over the various warranties and agreements, I was looking specifically for anything about root, rooting, rooted, "" access. The best I found only mentions that issues caused by 3rd party software are not covered.
Seeing this makes me wonder if T-Mobile as part of its "un-carrier" move may be opening up to the idea.
Sent from my LG-D851 using XDA Premium 4 mobile app
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
Click to expand...
Click to collapse
This is why I don't understand people's hate towards Samsung's Knox when they trip it due to rooting and custom TOM's.
-Sent from my TMO LG G3 using Tapatalk
Cause on an HTC or nexus device you can completely go back to stock and have no evidence of rooting. With Knox, you're screwed. There's no resetting it. I don't know how LG works, this is my first LG device
Sent from my G3
beats4x said:
I work for tmo, so far, no change in our stance on processing warranties for rooted devices
Sent from my G3
Click to expand...
Click to collapse
Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.
CrucialBT said:
Just out of curiosity, what is T-Mobile's stance? I'm very new to TMo. So new, I switched/ordered my phone on Tuesday and due to a "Systems Issue" I don't even believe my phone has been shipped yet.
Click to expand...
Click to collapse
Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3
Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.
bfranklin1986 said:
Returned my g2 yesterday, wiped it but left it stock rooted with twrp recovery. She didn't say anything about it.
Click to expand...
Click to collapse
Yup, and things like this happen where reps are completely oblivious. It's not uncommon.
I only said what I did because I know quite a few managers from the bay area to Sacramento, and a good portion of them are into rooting phones and train their staff (not cause they want to screw you over, just to make sure that they retain their job) to look for it.
So yeah, you'll probably be fine if you don't unroot your phone, but an extra 10 minutes of work won't hurt you.
Sent from my G3
I usually get my best results by going into the store and being a real jerk, swear at the counter people, call them names then tell them you rooted the phone and now there are some issues....
JK,,, dont do that.
If you are nice and act dumb they will help you.
Hmm, I don't even HAVE a store around here, I'd be dealing with whoever is at the other end of the shipping tag.
beats4x said:
Honestly, if you return to stock (completely) and then go in for warranty, you should be okay. The official stance is no, but I know that 99 times out of 100 you're not gonna have an issue. Unless it's blatantly obvious that you caused your issue by messing with your phone. If you ever need anything when dealing with Tmobile feel free to pm me on here. That goes for anyone who reads this.
Sent from my G3
Click to expand...
Click to collapse
thats very nice of you to offer that:good:
I agree with your comments; I have rooted every phone I have had over the years with ATT/Sprint/TMO, and NEVER "restored to stock" ANY of the phones I turned in for upgrade/repair/etc, and never once had an issue with ANY carrier.
If you act like a jerk, and hassle the store personnel, you will always have a problem; if you are polite, professional, and dont try to blame someone else for your problem, 99% of the time, you wont have a problem turning in a rooted phone.
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..
I have always just unrooted before I went in. Some times I have watched them check the phone and worried if they would try to update it. That was the case with both my HTC Evo 4g and Samsung Galaxy S3 with Sprint. I was trying to avoid the hboot 1.5 and KNOX updates. Only issue I had was when my mms stopped working. Even unrooted the stock messenger wouldn't send them. I was asked if it was rooted and was hoping the unroot file worked. Ever time the phones have finished as I was parking in the lot so I never really had a chance to make sure it was all back to stock.
When I picked up the G3 and changed to T-Mobile I asked and was told unroot it. If no one knows it was rooted then you're good.
Sent from my LG-D851 using XDA Premium 4 mobile app
yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..
wase4711 said:
yeah, its so easy to unroot a phone, and if they do a quick check to see if its rooted, and they dont see that it is, they never go any further..
Click to expand...
Click to collapse
I have had to over the years exchange a few phones with t-mobile, been with them going on 8 years with 5 lines. I always unroot and set back to stock with that said tho, I had to exchange a note 3 for non working GPS and although I did set it back to stock I obviously couldn't reset the knox counter. So far, haven't heard anything about it and that was almost a month ago. While I have no official comment, I do believe t-mobile doesn't care so long as the issue is not related to anything you have done.
I want the g3, but am waiting for root. Just don't care for phones I can't restore to, uninstall unneeded apps etc.
i went on store at LG G3 launch and i showed my note 3 to swap with G3. via JUMP
my phone is rooted, i even teased the girl representative that i have the coolest ROM on it lol. she just smiled and check the note 3 physically. i even let her do a factory reset on the note 3. few mins later i have the black G3 on my possession
I'm not sure what the big deal is. If we can flash a stock ROM onto a phone I'm sure they can, probably easier than we can. It's the hardware condition that really matters.
wase4711 said:
Treat people like YOU want to be treated, and you will always be taken care of; at least that's always been my experience..
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Click to collapse
This is called The Golden Rule and XDA and the world in general would be a better place if it was practiced at every opportunity. ?