Hi everyone, I received the Galaxy Nexus last night from Google Play. Out of the box, I was able to connect to the network (make calls, send texts, etc.). I was charging my phone at night and then I realized that I was no longer connected to the T-Mobile network. The triangle is empty now and I can't do anything on the network anymore. I ran the Jelly Bean 4.1 OS upgrade as soon as we took the phone out of the box. I checked the APN settings and I noticed that it was completely blank but I was unable to successfully add a new one. I can try to create a new one and input all the settings but it doesn't seem like it was saved.
I just took it up with T-Mobile and told them to update my line to this phone, and they assured me that it would work in 2 hours, but I won't be holding my breath. At the same time, I contacted Google and they unfortunately said that they cannot do anything in this case and I would have to take it up with Samsung... I don't really want to do that and I hope that I don't have a faulty device..
Also, I never rooted it and everything is completely stock.
ANY HELP??
No internet connection gsm galaxy nexus
mapheg2 said:
hi everyone, i received the galaxy nexus last night from google play. Out of the box, i was able to connect to the network (make calls, send texts, etc.). I was charging my phone at night and then i realized that i was no longer connected to the t-mobile network. The triangle is empty now and i can't do anything on the network anymore. I ran the jelly bean 4.1 os upgrade as soon as we took the phone out of the box. I checked the apn settings and i noticed that it was completely blank but i was unable to successfully add a new one. I can try to create a new one and input all the settings but it doesn't seem like it was saved.
I just took it up with t-mobile and told them to update my line to this phone, and they assured me that it would work in 2 hours, but i won't be holding my breath. At the same time, i contacted google and they unfortunately said that they cannot do anything in this case and i would have to take it up with samsung... I don't really want to do that and i hope that i don't have a faulty device..
Also, i never rooted it and everything is completely stock.
Any help??
Click to expand...
Click to collapse
hi,
im in the exact same situation phone is perfect on stock rom and all but has an empty triangle with no internet connection being displayed on the notifications bar, i need my phone to work and would love to figure this out please someone help would greatly apprecitae it.
I have the same issue on my international one. It has been decided it has a hardware failure. I have no warranty though. I might buy one with a broken screen and swap. You have a warranty use it.
Sent from my Galaxy Nexus using xda premium
Same issue here. I had the phone for months (stock ROMs) and was perfectly happy. Few days back, connection dropped at random and the only way to fix it was through a reboot. Then, after 2 or 3 days, no connection whatsoever, it doesn't even "find" the sim card, so it seems as it's no longer asking for my sim pin code.
Tried about everything, even wiping and reflashing every stock ROM and radio I could get my hands on (including 4.2.1, 4.1.2 and 4.0.4), to no avail. I'm about to give up and return it to Samsung for repair. We're not the only ones, that for sure...
Related
My 3 month old galaxy nexus lost the ability to connect to the cell network, wifi and bluetooth are fine but when i scan for an apn it errors out, and i can not add an apn manually. i followed the thread to bring the phone back to factory defaults and re locked it like it was going back for warranty and that did not help, so it has the factory radio, bootloader, recovery and os 4.0.2 on it now.
do i have a $600 paper weight now? has anyone ever heard of this happening?
More than likely a SIM error if you've restored to stock and it still happens. Do you have another device or SIM to swap and test?
the sim is now in my blackberry torch that i have as a back up phone and working, even with out a sim in it there is no notice on the screen that says please insert sim card, but i am not sure if thats normal or not.
looking at the *#*#4636#*#* screen the radio keeps going from emergency calls only to radio off and back again.
edit: it does say no sim inserted, but its only on the lock screen so i missed it.
so looks like i am screwed with this phone, the store i bought it off the guy is freaking out saying why did you root it, (he keeps calling it jailbreaking) why didn't you just leave it alone, my response is why did you put those rims on your car, why did you change your desktop wallpaper, what can i say, i love AOKP rom.
but this is a hardware related problem, i put the stock radio and everything back to stock so what else could it be but hardware?
has no one ever heard of this problem with a gsm galaxy nexus?
The only time I saw this issue someone flashed the AOKP tablet rom.
El Daddy said:
The only time I saw this issue someone flashed the AOKP tablet rom.
Click to expand...
Click to collapse
i had been using the aokp rom for a few days before this started, and i just checked that is was the gsm nexus rom.
what fixed it on the one you heard about?
grinmaul said:
My 3 month old galaxy nexus lost the ability to connect to the cell network, wifi and bluetooth are fine but when i scan for an apn it errors out, and i can not add an apn manually. i followed the thread to bring the phone back to factory defaults and re locked it like it was going back for warranty and that did not help, so it has the factory radio, bootloader, recovery and os 4.0.2 on it now.
do i have a $600 paper weight now? has anyone ever heard of this happening?
Click to expand...
Click to collapse
You are not the only one buddy. I am just south of Chicago and mine hasn't worked for over a week. I have full signal bars, but 7/8 of the time it reads that I'm not connected to the mobile network (as in my signal bars hardly ever turn blue). Even if it looks as if I have a connection EVERYTHING just times out. I haven't had the nerve to send it back to Singapore for a repair. The only reason I even own this phone is due to my drug abusing postal carrier inputting they delivered my GS2 and then simply didn't. Without signature verification its just a he said/ she said.
So my phone lost connectivity yesterday around 5pm. I though nothing of it at first, but then a few hours later it still was not able to connect to any mobile networks. I am unable to call, text or do anything with data for that matter. I tried the sim in my old trusty G1 and everything worked.
I called tech suppport and they refreshed my sim. I went through all of there troubleshooting non sense. The verdict? Warranty exchange...but wait....they are out of stock and have no estimated time of when they will be available.
Has anyone else heard of a phone suddenly losing all ability to get on a mobile network? I have been on the internet researching the issue for hours now and have tried everything I have come across, but no luck.
1. Left the battery and sim out of the phone overnight
2. Numerous airplane mode toggles
3. Connecting headphones
4. Phone Info menu and turning radio off/on + trying different radio settings
5. Reflashing radios
6. Flashing different roms
7. Odin back to stock 2.3.6 with wiping of everything
I am thinking I have been defeated by the galaxy s2.
G1ForFun said:
So my phone lost connectivity yesterday around 5pm. I though nothing of it at first, but then a few hours later it still was not able to connect to any mobile networks. I am unable to call, text or do anything with data for that matter. I tried the sim in my old trusty G1 and everything worked.
I called tech suppport and they refreshed my sim. I went through all of there troubleshooting non sense. The verdict? Warranty exchange...but wait....they are out of stock and have no estimated time of when they will be available.
Has anyone else heard of a phone suddenly losing all ability to get on a mobile network? I have been on the internet researching the issue for hours now and have tried everything I have come across, but no luck.
1. Left the battery and sim out of the phone overnight
2. Numerous airplane mode toggles
3. Connecting headphones
4. Phone Info menu and turning radio off/on + trying different radio settings
5. Reflashing radios
6. Flashing different roms
7. Odin back to stock 2.3.6 with wiping of everything
I am thinking I have been defeated by the galaxy s2.
Click to expand...
Click to collapse
Its scary how often this has happening...your probably the 5th person on xda who had this happen to them that i saw...Your efs folder probably got corrupt somehow and there is now way to restore that. You're going to need a get a warranty replacement...
Black listed?
Sent from my SAMSUNG-SGH-I717 using XDA
shehrammajid said:
Its scary how often this has happening...your probably the 5th person on xda who had this happen to them that i saw...Your efs folder probably got corrupt somehow and there is now way to restore that. You're going to need a get a warranty replacement...
Click to expand...
Click to collapse
I have read about that happening before, just don't know why it would have happened out of nowhere. Chalking it up as stuff happens.
funziebear said:
Black listed?
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
I asked them and they said it was in good standing.
G1ForFun said:
So my phone lost connectivity yesterday around 5pm. I though nothing of it at first, but then a few hours later it still was not able to connect to any mobile networks. I am unable to call, text or do anything with data for that matter. I tried the sim in my old trusty G1 and everything worked.
I called tech suppport and they refreshed my sim. I went through all of there troubleshooting non sense. The verdict? Warranty exchange...but wait....they are out of stock and have no estimated time of when they will be available.
Has anyone else heard of a phone suddenly losing all ability to get on a mobile network? I have been on the internet researching the issue for hours now and have tried everything I have come across, but no luck.
1. Left the battery and sim out of the phone overnight
2. Numerous airplane mode toggles
3. Connecting headphones
4. Phone Info menu and turning radio off/on + trying different radio settings
5. Reflashing radios
6. Flashing different roms
7. Odin back to stock 2.3.6 with wiping of everything
I am thinking I have been defeated by the galaxy s2.
Click to expand...
Click to collapse
I bet you were fiddling around with radios huh? I messed around flashing alternate radios to mine and my girl's phone and her phone was having this issue. Nothing would fix it, good thing I created a nandroid backup because all issues were fixed after I flashed back.
IRIE4IPIER said:
I bet you were fiddling around with radios huh? I messed around flashing alternate radios to mine and my girl's phone and her phone was having this issue. Nothing would fix it, good thing I created a nandroid backup because all issues were fixed after I flashed back.
Click to expand...
Click to collapse
No...I wasnt doing anything to the phone. I had been running the same rom for about two weeks and was enjoying the luxury of amazing battery life.
While I was browsing the net on my phone, it lost signal...since then it hasn't returned.
I did do a warranty exchange so hopefully I will have a working device soon.
If anyone is feeling that their Galaxy S2 is slow, then just use a g1 for a day
Sent from my HTC Dream using XDA
Well hot diggity damn
I got a brand new in box galaxy s2 from t-mobile
$5 is all it cost me. Today is a good day.
Date on box 3/20/12
Made in China
My old galaxy s2 never did gain the ability to reconnect to the network...so strange. Happened on its own.
Hello,
I am running into an issue where I will lose connection after coming off wifi and it seems 4G/3G is not picking up. I must either reboot my phone or toggle airplane mode to regain signal. I've been searching around and I don't think I've found any thread similar...or it's hard for me to pin one down using search terms.
I'm running paranoid 2.16 and lean kernel. Gonna try and flash a radio and see if that helps...but if anybody can point me in the right direction or suggest a few things, I would greatly appreciate it.
Thanks in advance!
Lte or gsm version? Apparently the lte version has reception issues in general.
I used to take the subway to work. When coming out of the train, after losing service while underground, I would on rare occasion have no service while above ground in an area where coverage existed.
This bug existed on every Samsung smartphone I've ever owned (sch-r720 admire, t989 Hercules, and yes the i9250). I'm convinced it must be an android bug.
Sent from my Galaxy Nexus using xda premium
I'm stock (rooted)/GSM and I'm having this issue since 4.1.2. 4.1.1 was very stable for me. Today it lost it's connection completely to T-Mobile twice, where the status was always connecting even though I had 3 or 4 bars. Additionally, airplane mode would not engage (no symbol in menu) and could not be unselected from the power menu. Only way to fix it for me was to reboot the phone.
Additionally, I received a call today and the phone froze. I could interact with it barely, but couldn't switch apps or get out of the completely black phone screen. I had to unlock the phone to even see anything. After I missed the call, which rang for a long time (still no idea who it was - no logs and T-Mobile only lists connected calls), the screen would not come back on and I had to do a battery pull.
I'm about ready to just say F*** it and reinstall 4.1.1 stock back on this thing. I want my old phone back
Additional notes: The phone is encrypted due to my job requirements.
If restoring your backup cures the issues, then its baseband/radio/rom related. If not, the phone is damaged.
I had an sgs2 t989 which one day decided to lose its data connection. It constantly tried to sync and couldn't. Voice and text worked, but it couldn't get data (even edge). Changing roms didnt fix the issue and I had to exchange it in store.
Sent from my Galaxy Nexus using xda premium
I have this problem too sometimes.. CM10 M1, franco kernel. GSM nexus in Australia
I have a tasker task set up to cycle Airplane mode..
Freaking annoying.. always seems to happen when at the worst times..
I also had this behavior on my old i9020t nexus s to be honest..
Okay so i have a T-Mobile S4 it is now running 4.3, The phone was rooted and running the Google Edition custom rom on 4.2.2 when this issues started.
When i first rooted the phone and installed the Google Rom it worked fine, i could send pix to iphone and receive them from iphone (yes ive tested it with many iphone users and its always the same outcome) however a few weeks ago they stopped receiving any pic text i would send and i would receive theirs as well. I have tried this on wi-fi and just on my cellular network and it still doesnt work.
So last night i thought it might be due to the face i need to update to 4.3, so i un-root my phone, factory reset it so its back to 100% stock, update to 4.3 and im still having the same issue. It works fine with anyone using a Android device, but 90% of my friends and my GF have iphone so this is starting to piss me off...
any info would really help me out. and i didnt a search but nothing to the effect of my problem came up...
The problem is not with your phone, its because apple sucks.
Sent from my GT-I9295
Have not used the GNex (Verizon) for over a year and a half. Always kept it as a back-up phone just in case, The other day a family member's phone crapped out and asked if they could borrow the GNex. I said sure. Booted it up without a SIM and WiFi is not working, it is greyed out. I figured it was on an old ROM so I updated TWRP and did a full wipe and installed a new 4.4 ROM. Still no WiFi, it's still greyed out. Got it to turn on a few times and it says searching but nothing happens. Put a old SIM (not activated) in the phone and it see's the SIM but still no WiFi, still greyed out. I have NO idea what's wrong as everything worked when I last used the phone. I actually used the phone over WiFi a few times in the past when I turned it on (without SIM) for the kids to use to watch videos and stuff.
Thanks
BB
Hi Buddy,
I am also facing this same issue.
Have u figured out its reason ?
I think its Radio or Baseband issue.
I am not completely sure if that can happen to the Galaxy Nexus too, but I remember the Galaxy S having the problem with losing the radio file after flashing, so you had to backup it. Maybe you can find some more information on this, I had a quick google and got back pages, that I didn't expect Anyways, maybe your radio file is lost and you can obtain it somewhere, it's just a spontaneous idea.