Please Help! I Think Sprint's Recent Evo4G Update 5.07.651.1 Messed Up My Phone! - EVO 4G Q&A, Help & Troubleshooting

To make a really long story short, after Sprint's recent ota 5.07.651.1 (the update that came with the Sprint connections optimizer) was installed on my phone, I could no longer download or update ANY apps on the android/google play market while connected to 4G. Went to the Sprint store to get it fixed, they tried and failed, got a new replacement handset with ota 5.07.651.1 already installed, same exact issue. Reached the conclusion that the update screwed things up. Downloaded and tried to use this RUU file to revert back to the old build right before this one (4.67.651.1):
http://forum.xda-developers.com/showthread.php?t=1484240
This was unsuccesful as the error message it gave me said:
ERROR [140]: BOOTLOADER VERSION ERROR
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again.
My hboot is 2.18.0001, is there a version of the above RUU file that is compatible with my bootloader version?

What is it you're trying to do?
If you unlock your bootloader, you can downgrade your ROM.

Captain_Throwback said:
What is it you're trying to do?
If you unlock your bootloader, you can downgrade your ROM.
Click to expand...
Click to collapse
Will that void my warranty?

MooreAJr2012 said:
Will that void my warranty?
Click to expand...
Click to collapse
If your phone isn't rooted and your bootloader isnt unlocked, then you shouldn't be here. You should be in a sprint store politely asking them for a phone that works. I would get a working phone before you even try rooting/unlocking your phone. It may have larger issues that sprint wont want to fix after you root it.

Related

Evo will not OTA update to .6 software

Right now my evo is stuck on the original .1 software. When go to firmware update and htc software update it does not show that any updates are available. The only thing I have done to my phone is used unrevoked. What is the best way to get the .6 OTA update. I know I could go through the rooting process and do it that way, but I don't want to wipe my phone and would just like to do the regular update. Thanks for the help
tcd2004 said:
Right now my evo is stuck on the original .1 software. When go to firmware update and htc software update it does not show that any updates are available. The only thing I have done to my phone is used unrevoked. What is the best way to get the .6 OTA update. I know I could go through the rooting process and do it that way, but I don't want to wipe my phone and would just like to do the regular update. Thanks for the help
Click to expand...
Click to collapse
Reboot and do not unrevoke and try to update.
If that doesn't work, *2
Bielinsk said:
Reboot and do not unrevoke and try to update.
If that doesn't work, *2
Click to expand...
Click to collapse
I just rebooted and went directly to software update and it still is not finding the .6 update. I work for sprint and I tried checking for an update on one of our demo phones and it did the same thing, so that rules out it being related to unrevoked.
If I call customer service, all their going to tell me to do is take it to a service center. Any more suggestions?
Any more suggestions?
tcd2004 said:
Any more suggestions?
Click to expand...
Click to collapse
download the ota update RUU and try running it?
Connect to a wifi network and manually search for new updates
barnacles10 said:
download the ota update RUU and try running it?
Click to expand...
Click to collapse
Would this wipe my phone back to factory?

[Q] Didn't know you couldn't downgrade 4.3 Now im stuck?

I tried to downgrade the ota 4.3 update, i didnt know you couldnt upgrade..
Now im stuck at the Firmware upgrade encountered an issue screen..
Kies 2 will start saying "connecting" but thats as far as it gets.. then Kies 3 says that the device thats plugged in isnt compatible with kies 3.
IDK what to do xD
Johnnysauur said:
I tried to downgrade the ota 4.3 update, i didnt know you couldnt upgrade..
Now im stuck at the Firmware upgrade encountered an issue screen..
Kies 2 will start saying "connecting" but thats as far as it gets.. then Kies 3 says that the device thats plugged in isnt compatible with kies 3.
IDK what to do xD
Click to expand...
Click to collapse
Place your cell in Download mode, then use Odin to insert the official android 4.3 package.
andyistic said:
Place your cell in Download mode, then use Odin to insert the official android 4.3 package.
Click to expand...
Click to collapse
You wouldn't happen to have a dl link for official would you?
Johnnysauur said:
You wouldn't happen to have a dl link for official would you?
Click to expand...
Click to collapse
Start up Kies (no cellphone connected), then go to Tools / Firmware Upgrade
It will ask you for the model number, so put that in.
Then it will ask you for either the serial number or MEID, so put that in, too.
Then it should download a big-ass android package (around 1.5 gigabytes).
After the package is decrypted, copy it from the temp directory to some safe place on your local hard drive.
Use Odin in Download Mode to install this package.
The package should end with .tar.md5
If you accepted the official OTA 4.3 update, and you tried to revert your bootloader back to before KNOX... you're lucky since that should have completely hard-bricked your phone. I think, given to your description and assuming you've got the KNOX bootloader now, your best bet would be to try to repair the install by doing what I think is referred to as a "dirty" flash... which basically means you don't format or wipe your data before you attempt another installation of the same version.
I don't know for sure though, so don't take my word without someone who knows more verifying or refuting this.
Good luck, I'll be interested in seeing what you wind up working out.
-Zen
FallenZen said:
If you accepted the official OTA 4.3 update, and you tried to revert your bootloader back to before KNOX... you're lucky since that should have completely hard-bricked your phone. I think, given to your description and assuming you've got the KNOX bootloader now, your best bet would be to try to repair the install by doing what I think is referred to as a "dirty" flash... which basically means you don't format or wipe your data before you attempt another installation of the same version.
I don't know for sure though, so don't take my word without someone who knows more verifying or refuting this.
Good luck, I'll be interested in seeing what you wind up working out.
-Zen
Click to expand...
Click to collapse
I downloaded the mk3 modem, and flashed it in odin, it fixed the softbrick. i rooted it with cf-auto and it went through no issue. disabled knox no problem, and now got cwm working.

ATT I317 Note 2 Wont Update

I'm new to android. I can't figure out why my phone will not OTA update. I'm on 4.1.2 I thought that I had the Sep. 4.1.2 update, but I don't and found that out when I was trying to update to the 4.3 that I've been waiting for. I'm still on version (I317UCAMC3) not (H3) which it says you need for the 4.3 update.
Every time I try to OTA update I get Software Update Interrupted, I think I've also gotten "your software is up to date"? I've also tried the Kies firmware and it says that my version is not supported to update via kies? I got the phone off eBay supposedly new and unlocked, but it's Att branded. Would being unlocked stop an update?
sovrin said:
I'm new to android. I can't figure out why my phone will not OTA update. I'm on 4.1.2 I thought that I had the Sep. 4.1.2 update, but I don't and found that out when I was trying to update to the 4.3 that I've been waiting for. I'm still on version (I317UCAMC3) not (H3) which it says you need for the 4.3 update.
Every time I try to OTA update I get Software Update Interrupted, I think I've also gotten "your software is up to date"? I've also tried the Kies firmware and it says that my version is not supported to update via kies? I got the phone off eBay supposedly new and unlocked, but it's Att branded. Would being unlocked stop an update?
Click to expand...
Click to collapse
DO NOT OTA
you want to be on 4.3, just use the one click method, this way you dont have the locked bootloader
bbrennan said:
DO NOT OTA
you want to be on 4.3, just use the one click method, this way you dont have the locked bootloader
Click to expand...
Click to collapse
I'm not familiar with the one click method. How do I do that?
thx
sovrin said:
I'm new to android. I can't figure out why my phone will not OTA update. I'm on 4.1.2 I thought that I had the Sep. 4.1.2 update, but I don't and found that out when I was trying to update to the 4.3 that I've been waiting for. I'm still on version (I317UCAMC3) not (H3) which it says you need for the 4.3 update.
Every time I try to OTA update I get Software Update Interrupted, I think I've also gotten "your software is up to date"? I've also tried the Kies firmware and it says that my version is not supported to update via kies? I got the phone off eBay supposedly new and unlocked, but it's Att branded. Would being unlocked stop an update?
Click to expand...
Click to collapse
OTA = BAD. Wait and get one that is knox free as well.
It's not the unlocked part blocking the update. If the updated senses that the current version is not 100% stock, then it won't update. If the recovery is not 100% stock (I'm not 100% about this though), it won't update.
But you will end up in the long run being better off flashing either 4.4 (which ever cooked ROM you choose,) or waiting for the fabulous dev's here in XDA land to cook up the 4.3 version knox free, and rooted out of the box.
As far as I know the phone is stock so I still don't understand why the update won't go through. I downloaded a root checker to see if my phone was rooted and it says that it is not. since I can't figure out why the phone won't update I guess I should just root and install a rom.
Usually a custom recovery stops an official update.
OTA update note 2
MasterDecker said:
OTA = BAD. Wait and get one that is knox free as well.
It's not the unlocked part blocking the update. If the updated senses that the current version is not 100% stock, then it won't update. If the recovery is not 100% stock (I'm not 100% about this though), it won't update.
But you will end up in the long run being better off flashing either 4.4 (which ever cooked ROM you choose,) or waiting for the fabulous dev's here in XDA land to cook up the 4.3 version knox free, and rooted out of the box.
Click to expand...
Click to collapse
I was told unless you have ***mh3, it will not update to 4.3 via OTA.
I have same issue, I have UCAMA3 and it won't do.
It seems it doesn't even have to be stock for someone I work with had **MH3 rooted and all and it updated to 4.3 OTA.
Maybe someone will be able to put out rooted stock one in the future.
my phone wont update either
I am having a similiar issue with my phone, it is rooted and will not update. I have Android version 4.1.2 Baseband version I317UCAMH3 Build JZO54k.. and I have twrp recovery. Does anyone know what I can do to receive the update? Do I have to unroot in order to receive the update? and if so can someone direct me on how to do that? Or is it better to just flash a custom rom and if so would someone be able to direct me to where I can find the instructions to do that. Thank you so much! I have flashed roms in the past but its been a while...
rebecca928,sun80chon,sovrin
Enjoy
[ROM][4.3][Dec-2013] AT&T I317-UCUBMK6/MJ4 *Stock* Rooted Odex/De-Odex/Odin
http://forum.xda-developers.com/showthread.php?t=2589891

HTC Latest update 4.3

I have recently purchased an HTC One for verizon and was thinking about rooting it and unlocking it.....my question is I just recently updated to the 4.3 OTA update and I am wondering if I can still root it and unlock it or do I have to wait for a tool to do so?
JSDragon said:
I have recently purchased an HTC One for verizon and was thinking about rooting it and unlocking it.....my question is I just recently updated to the 4.3 OTA update and I am wondering if I can still root it and unlock it or do I have to wait for a tool to do so?
Click to expand...
Click to collapse
I just got a new One with 4.3 also. We're stuck with s-on for now.
mmuzzy said:
I just got a new One with 4.3 also. We're stuck with s-on for now.
Click to expand...
Click to collapse
Sad face ok thank you for the reply and for your time
Does anyone know if the tool to hack the HTC One will be updated for the 4.3 update by chance?
JSDragon said:
Does anyone know if the tool to hack the HTC One will be updated for the 4.3 update by chance?
Click to expand...
Click to collapse
You can wait, or ask beaups, but ETA is kinda rude to some ppl.
on 4.3
I was s-off so not sure this will work for you but what i did was i needed to write a super cid of 1111111 then went to htcdev and got unlock code and unlocked then wrote my regular cid back there are instructions on xda then i had to use fastboot to install custom boot and root again because i lost adb for some unknown reason.
i have to go to work if you want i'll post all the links i used tonight
Yeah I will wait and be patient I am sure being a program developer its annoying when people wine for updates to their programs.
bregga said:
I was s-off so not sure this will work for you but what i did was i needed to write a super cid of 1111111 then went to htcdev and got unlock code and unlocked then wrote my regular cid back there are instructions on xda then i had to use fastboot to install custom boot and root again because i lost adb for some unknown reason.
i have to go to work if you want i'll post all the links i used tonight
Click to expand...
Click to collapse
You have to be S-Off to write the cid to 11111111. If you try to do it without S-OFF the phone just freezes.
So i was thinking about trading my Galaxy S4 out for a HTC one because it seems the only phone getting dev support and not fubar from verizon. If i got a new one today would i be able to root and flash roms right away or is there a possibility of new update blocking it.
lightnx said:
So i was thinking about trading my Galaxy S4 out for a HTC one because it seems the only phone getting dev support and not fubar from verizon. If i got a new one today would i be able to root and flash roms right away or is there a possibility of new update blocking it.
Click to expand...
Click to collapse
There is a 4.3 update that will block you from flashing roms. It will likely pop the moment you turn the phone on so stay alert for that.
I got my phone directly through Verizons concession line about a week ago.
vpxf said:
There is a 4.3 update that will block you from flashing roms. It will likely pop the moment you turn the phone on so stay alert for that.
Click to expand...
Click to collapse
Or ask the seller to provide you with the build number and version. I did that before I bought my One but unfortunately the guy updated it to 4.3 before shipping it out

Is CPG2 Marshmallow not unlockable or downgradeable for root?

Searched from 10pm to 7am, I give up. Refurbished phone came with the new CPG2, am I screwed?
The stock download mode doesn't seem to play with Odin, is there any way to downgrade to any other baseband for rooting, or even better, unlock this accursed bootloader?
I've seen hints, but no posts or threads with any definitive answers. Help me, Obi Wan, I'm so tired...
gingerbate said:
Searched from 10pm to 7am, I give up. Refurbished phone came with the new CPG2, am I screwed?
The stock download mode doesn't seem to play with Odin, is there any way to downgrade to any other baseband for rooting, or even better, unlock this accursed bootloader?
I've seen hints, but no posts or threads with any definitive answers. Help me, Obi Wan, I'm so tired...
Click to expand...
Click to collapse
****I think we're screwed. I've been trying to downgrade to 5.1.1 from the latest 6.0.1 for the last few hours and it seems to have borked my phone pretty bad. Hopefully reflashing the current firmware will fix it.****
Cancel that, I apparently just flashed the wrong file and its now downgraded to 5.1.1
Just need to use Odin to flash a older firmware and you should be good to go
ajohn7211 said:
****I think we're screwed. I've been trying to downgrade to 5.1.1 from the latest 6.0.1 for the last few hours and it seems to have borked my phone pretty bad. Hopefully reflashing the current firmware will fix it.****
Cancel that, I apparently just flashed the wrong file and its now downgraded to 5.1.1
Just need to use Odin to flash a older firmware and you should be good to go
Click to expand...
Click to collapse
May I ask what files you used? I was on 5.1.1 rooted until this morning when I tried to get to 6.0.1. No matter what I tried to do, my phone would not root. Tried KingRoot and KingORoot a bunch of times, and root checker always said that root was not successful. Then I got into a boot loop, so I ran the Verison repair utility and now I'm on the latest and greatest 6.0.1.
Even after the repair utility ran, when I reboot my phone, it still says "Custom", with the unlocked padlock on the boot screen.
I'd like to get back to 5.1.1. with root again and I'm fine with not having 6.0.1.
usmaak said:
May I ask what files you used? I was on 5.1.1 rooted until this morning when I tried to get to 6.0.1. No matter what I tried to do, my phone would not root. Tried KingRoot and KingORoot a bunch of times, and root checker always said that root was not successful. Then I got into a boot loop, so I ran the Verison repair utility and now I'm on the latest and greatest 6.0.1.
Even after the repair utility ran, when I reboot my phone, it still says "Custom", with the unlocked padlock on the boot screen.
I'd like to get back to 5.1.1. with root again and I'm fine with not having 6.0.1.
Click to expand...
Click to collapse
I'm in a similar boat, where i bought a Verizon Note2 phone that had android 6.0.1 N910VVRU2CPG2 when I got it. Has any one found any way to root/unlock bootloader so we can put a custom ROM on it?

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