Evo will not OTA update to .6 software - EVO 4G Q&A, Help & Troubleshooting

Right now my evo is stuck on the original .1 software. When go to firmware update and htc software update it does not show that any updates are available. The only thing I have done to my phone is used unrevoked. What is the best way to get the .6 OTA update. I know I could go through the rooting process and do it that way, but I don't want to wipe my phone and would just like to do the regular update. Thanks for the help

tcd2004 said:
Right now my evo is stuck on the original .1 software. When go to firmware update and htc software update it does not show that any updates are available. The only thing I have done to my phone is used unrevoked. What is the best way to get the .6 OTA update. I know I could go through the rooting process and do it that way, but I don't want to wipe my phone and would just like to do the regular update. Thanks for the help
Click to expand...
Click to collapse
Reboot and do not unrevoke and try to update.
If that doesn't work, *2

Bielinsk said:
Reboot and do not unrevoke and try to update.
If that doesn't work, *2
Click to expand...
Click to collapse
I just rebooted and went directly to software update and it still is not finding the .6 update. I work for sprint and I tried checking for an update on one of our demo phones and it did the same thing, so that rules out it being related to unrevoked.
If I call customer service, all their going to tell me to do is take it to a service center. Any more suggestions?

Any more suggestions?

tcd2004 said:
Any more suggestions?
Click to expand...
Click to collapse
download the ota update RUU and try running it?

Connect to a wifi network and manually search for new updates

barnacles10 said:
download the ota update RUU and try running it?
Click to expand...
Click to collapse
Would this wipe my phone back to factory?

Related

Hero update Iminent, but now if you have ROOT!

Check out this link:
http://www.slashgear.com/htc-hero-update-confirmed-imminent-1852644/
Appears as though HTC are gonna address the lagginess expereinced by many (including myself) with an OTA update.
Those with root like me will not get the OTA update as ive read the firmware wont update on rooted phones. Im wondering whether people will put their chef hats on with the new update to create a rom based on it?
You could restore a backup from a point where you had not rooted your phone yet
It basically unroots itself that way.
ammurad said:
Check out this link:
http://www.slashgear.com/htc-hero-update-confirmed-imminent-1852644/
Appears as though HTC are gonna address the lagginess expereinced by many (including myself) with an OTA update.
Click to expand...
Click to collapse
That link makes no mention whatsoever that the update will be OTA - in fact, it says:
“HTC will be providing a software update for the HTC Hero, which will be available via the HTC website in the coming weeks.” HTC statement
Click to expand...
Click to collapse
Via the website almost certainly means download and update manually. Being rooted shouldn't stop you applying the update, though you will probably lose root in the process.
Note that Google pushed OTA updates out for the G1, and the reason they didn't work on most rooted phones was because the procedure used to root the phone specifically switched off the OTA functionality to avoid the phone getting an update and losing root.
Regards,
Dave
It was confirmed prior to release that the Hero would be incapable of receiving OTA updates.
Ok thats useful information. We can just hope now that the update will get rid of the lag.
Someone needs to change the thread topic to
Hero update Iminent, but noT if you have ROOT!
ghoonk said:
Someone needs to change the thread topic to
Hero update Iminent, but noT if you have ROOT!
Click to expand...
Click to collapse
I thought it was only OTA updates that rooted phones couldn't recieve.
Biffert said:
You could restore a backup from a point where you had not rooted your phone yet
It basically unroots itself that way.
Click to expand...
Click to collapse
correct me if i am wrong but even if you back up with nandroid before rooting , running the backup doesnt unroot your phone.
anyway, it is not a problem. all u have to do is just to flash the stock rom posted on this thread and then run the update if this is the case .
I don't think ROOTING is the problem. I think that some people, in the process of rooting, end up changing the recovery.img with test keys which the update may check against and prevent the update.
I updated mine using ADB and used fastboot, so I don't think I actually changed the recovery.img, so future updates will just see my phone as a 'normal' unbranded device (albeit with Superuser.apk and su.apk, and the HTC CIME)
After OTA update, We will get the Custom rom of Hero soon (Like in G1)

Was my phone updated??

I think my phone was updated to the newest version from the OTA update....
Can someone post all system info so I can check it out??
go to settings and look for about phone and software info and look at the softwarennumber if u updated it will say 1.32.651.6
My phone still on 1.32.651.1, but when I search for update, it said no update.
Where did you search? via the Android settings program or the HTC thing?
thecalip said:
My phone still on 1.32.651.1, but when I search for update, it said no update.
Click to expand...
Click to collapse
Is your phone rooted? When my phone was rooted it did not find the update, although maybe the timing was coincidental. I went back to stock and then was able to find the update.
spurnout said:
Is your phone rooted? When my phone was rooted it did not find the update, although maybe the timing was coincidental. I went back to stock and then was able to find the update.
Click to expand...
Click to collapse
by rooted you mean the flipzmode ROM or the toast userdebug RUU PCIMG36.zip ?
thecalip; said:
My phone still on , but when I search for update, it said no update.
Click to expand...
Click to collapse
Mine is the same! I cancelled the update, and now I went to check update, it says no update. I am still on original firmware.
its not a firmwar update its a htc update
im on sense 3.0
ugh, any reason for the thread necro?
plz post in proper section: q&a
i like how it goes from 6/4/2010 to just bam today after a whole year it finally gets resurrected haha

Regarding OTA Updates...

I'm new to rooting but I rooted my EVO in June via a link posted of HTCEVOHACKS.COM and I continue to get a message to do the OTA updates. When I try to click yes it downloads but the files are then corrupted and when they try to install the phone shows a picture of the EVO and a red question mark, then it shuts off. Am I not able to get OTA updates with the EVO rooted? Since it is a new phone I would like to get some updates when glitches are found. I also want to get the FROYO update on Tuesday when Sprint releases it. Any help on how to continue to stay rooted and get updates or how to get FROYO when released by my carrier would be awesome. Again, I'm now to this so if this process could be explained in simple terms, that would help too.
Go to the dev section and download the rooted Froyo update, flash it just like any custom rom. Read in the OP it will tell you what to do and what order to do it in, presto you have all updates and still have root.
Thanks. I'm going to try that now. I guess I didn't realize that you couldn't get OTA updates after you rooted your phone.
cja1984 said:
Thanks. I'm going to try that now. I guess I didn't realize that you couldn't get OTA updates after you rooted your phone.
Click to expand...
Click to collapse
You NEVER want to take an OTA after you root your phone. Most Roms will block them out now. Why you ask? because it will unroot you and then you have to wait and see when/if will be rootable with the new patch which can take a while.
So always check for updates int he dev pages for roms using the new patches when they come out, never take an OTA if you are asked, and enjoy your root
cja1984 said:
I'm new to rooting but I rooted my EVO in June via a link posted of HTCEVOHACKS.COM and I continue to get a message to do the OTA updates. When I try to click yes it downloads but the files are then corrupted and when they try to install the phone shows a picture of the EVO and a red question mark, then it shuts off. Am I not able to get OTA updates with the EVO rooted? Since it is a new phone I would like to get some updates when glitches are found. I also want to get the FROYO update on Tuesday when Sprint releases it. Any help on how to continue to stay rooted and get updates or how to get FROYO when released by my carrier would be awesome. Again, I'm now to this so if this process could be explained in simple terms, that would help too.
Click to expand...
Click to collapse
Just in case you have come trouble finding it Ill paste the link.
http://forum.xda-developers.com/showthread.php?t=740520
You definitely dodged a bullet with this one. If the OTA would have worked, you would have lost root and been stuck unless/until somebody figured out a way to root Froyo. Consider yourself lucky.

[Q] I'm rooted and I still don't have the 2.2 do I have to unroot?

I have a rooted HTC evo I still haven't gotten the update do I have to unroot to be able to download 2.2(froyo). I just want the update what do I have to do?
http://www.megaupload.com/?d=A9AI5RM9
Thats the RUU, apply this update and you'll be completely stock 2.2
what do you mean apply I've downloaded this before I can't find the file to download and when I try to open it it says it doesn't have a program to open.
If you are rooted Most Roms will not allow an OTA to come through.
you have options the option listed above will unroot you and install 2.2.
the other option is to go to the dev forum and download a 2.2 custom rom or the rooted 2.2 stock rom. flash those and you are good to go.
I will remind that currently there is no way to root 2.2 so if you choose to go through the RUU and go to stock rom that way you will NOT be able to root at this time. It could also be WEEKS before a root method is found. I dont know why anyone would want to or would suggest doing this unless you plan to take it in to sprint for repair.
How do I apply the first file?
kidcjay25 said:
I have a rooted HTC evo I still haven't gotten the update do I have to unroot to be able to download 2.2(froyo). I just want the update what do I have to do?
Click to expand...
Click to collapse
No you do not need to unroot. If you accept that ota update it will take away your root because the rom it puts in isn't rooted. I happened to download and try out froyo 2.2 like 3 days ago to see how it functions. It works very well however the update killed my hotspot completely. I ended up restoring back from Froyo 2.2. I will give a link that will take you to the downloads to do it where the rom comes rooted, and the radio and wimax drivers are there as well. Here it is.... http://forum.xda-developers.com/showthread.php?t=740520 One thing to remember is this is not the absolute final build that is pushed out on the OTA update that they have done today. So my guess is very very soon if not already there will be a posted and rooted version of the final build. I am unsure and I am almost positive nothing is every final, but I don't know if you will be able to re-root your evo if you just accept the update from Sprint. If you no longer want a rooted phone and all you care about is getting the update, then you can or will have gotten the request today from sprint as I did or you can look for the update manually in system updates, from settings at the home page. Hope that helps and take care.
kidcjay25 said:
How do I apply the first file?
Click to expand...
Click to collapse
I strongly suggest you do not just get stock 2.2 because you have no idea if you will ever root again. Unless your taking it into sprint it makes no sense. I really do not want to attempt to get you that file because its a massive mistake. The download does work though i already tried it that much i can say. See if someone else will actually tell you what you need to do because i'm not sure i can bring myself to do it sorry. I am slightly unsure how you ended up rooting your phone if you are having trouble with a download that has an executable file as in you click on it and it runs If you however need help downloading or flashing or whatever the other stuff that i linked that i will definately try to assist you with. If you flash a stock rom you can and will get the message to update the system and you can manually look for it too. The roms have that disabled so people can't due to ignorance, apply the update then say, "Oh crap I am not rooted how do I fix it?", which we will see a lot of today.

Please Help! I Think Sprint's Recent Evo4G Update 5.07.651.1 Messed Up My Phone!

To make a really long story short, after Sprint's recent ota 5.07.651.1 (the update that came with the Sprint connections optimizer) was installed on my phone, I could no longer download or update ANY apps on the android/google play market while connected to 4G. Went to the Sprint store to get it fixed, they tried and failed, got a new replacement handset with ota 5.07.651.1 already installed, same exact issue. Reached the conclusion that the update screwed things up. Downloaded and tried to use this RUU file to revert back to the old build right before this one (4.67.651.1):
http://forum.xda-developers.com/showthread.php?t=1484240
This was unsuccesful as the error message it gave me said:
ERROR [140]: BOOTLOADER VERSION ERROR
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again.
My hboot is 2.18.0001, is there a version of the above RUU file that is compatible with my bootloader version?
What is it you're trying to do?
If you unlock your bootloader, you can downgrade your ROM.
Captain_Throwback said:
What is it you're trying to do?
If you unlock your bootloader, you can downgrade your ROM.
Click to expand...
Click to collapse
Will that void my warranty?
MooreAJr2012 said:
Will that void my warranty?
Click to expand...
Click to collapse
If your phone isn't rooted and your bootloader isnt unlocked, then you shouldn't be here. You should be in a sprint store politely asking them for a phone that works. I would get a working phone before you even try rooting/unlocking your phone. It may have larger issues that sprint wont want to fix after you root it.

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