Hi,
Within the last month or so, I've noticed push notifications just don't work properly.
Before, I was used to getting emails within 10 seconds (slower than iPhone & Blackberry but fine).
Now, I find I am having to refresh by hand to pull down emails that might have arrived 5 minutes ago, annoying when you are having a conversation by email.
I thought my sync had broken and it was relying on Fetch but no issues present in the sync. Today I tested push notifications using Chrome to Phone. I've used this before and know it to be very quick at pushing the page from PC to phone. I tried today and despite confirming it was sent, at first nothing happened. 5 minutes later, my page arrived.
I'm running AOKP build 40 which I don't believe to be the issue.
Is this something I can fix? Or is this Google's cloud just failing to keep up?
Related
I am having some weird issues with k9mail client with push mail not working consistently. Does anyone else have this problem?
Random times during the day, mails do not get pushed to me. I can't really discern a particular pattern of when it works and when it doesn't so I haven't been able to "reproduce" the problem at will. I've also turned on debugging and have been looking at the logs via aLogCat.
For Example
Let's say I start watching the logs at 1:00pm and this was the last time anything was logged by k9mail. Then I get an email to one of my accounts at 1:10pm (I found out via desktop mail client) but this mail does not get pushed to me so I don't get notified and k9mail is still not logging anything so there's no activity by the mail client.
1:25pm comes around, which is over the 24 minute imap idle refresh time configured but I still don't see any mails being pushed to me.
Sometimes the mail finally gets pushed, sometimes it doesn't get pushed for over an hour.
Anyone else have this issue? Any suggestions?
I am currently confined to using k9mail because it allows me to reply to emails received at one account with another account without using gmail's "Send As" feature.
Thanks!
newalker91 said:
At the times you're expecting the mail to push through, is your phone on or idle? Do you notice any discernible difference between the two?
Click to expand...
Click to collapse
Yes, the phone is on but it doesn't seem to matter if it is on (screen on) or idle (screen off).
This would be the sequence of events:
1) The phone is on but screen off (idling)
2) I notice that I received an email through my desktop PC
3) Look at my phone, LED is not blinking so it has not been pushed the email
4) I turn the screen on and unlock it, still is not pushed
5) I opened up the k9mail app, still not pushed
At this point, I can turn the screen back off and eventually I would get notified but when this problem is occurring, it takes too long for the mail to get pushed to me and this problem really defeats the purpose of push mail.
Thanks for the reply!
newalker91 said:
Seems like you're not the only one with this issue. I would completely remove the application, wipe cache on the phone in recovery (power + volume up if not rooted), reinstall and set it back up. If that doesn't fix push, set it to poll every 5 minutes.
Click to expand...
Click to collapse
I've definitely seen reports of this issue. Really not sure if it's the OS, phone, or k9mail.
Here's a k9mail bug that was reported that I added onto with logs:
http://code.google.com/p/k9mail/issues/detail?id=3847
If anyone else is having the same issues, please add a comment so that it get some more attention.
Could this be the same issue described in detail here?
code.google.com/p/k9mail/issues/detail?id=4347
This issue has recently appeared on my phone as well. I had been using K9 for my work email for over a year on my Evo 4G without any problems. About two months ago I picked up a Samsung SG3 (Sprint) and installed K9 on there as well, with no problems whatsoever. All of a sudden around September 5th, I started noticing that I would get my desktop notifications before my phone would receive my emails, which I couldn't recall ever happening in the entire time I had been using K9. I had not make any network changes, system changes, or anything like that. It just stopped working as it normally did one day.
Long story short, I've been having the same issue as you described in the OP. I've tried installing and uninstalling multiple versions of K9 (4.119, 4.200, 4.201, 4.304, 4.306) with the same results.
My work email is hosted by GoDaddy (yes, they are terrible) and as you can expect, I tried getting some support from them and they said that everything was working as it should. I've also tried sending the K9 devs a few emails regarding the issue along with a bunch of catlogs, but not one of them has responded to me. Oh well, it was a great app when it was working.
Oh, and for what it's worth, I had tried setting up 3 different imap email accounts on K9, my work account hosted by GoDaddy, a Gmail account, and a Yahoo account. The Yahoo and Gmail ones pushed emails immediately, whereas the work one would only push at the "refresh idle connection" intervals.
Hi everyone,
I have a new issue for you guys and maybe you can help me. I cannot find any information on my push delay issue. I am wondering if it might be related to random reboots and whether I should return my device for another. Anyway I have a very large delay with gmail push notifications. My galaxy s3 instantly gets emails when they arrive, but my nexus 7 can take anywhere between 10mins to 30mins to get that same email. Same with marking it as read if I have seen it on my phone. It happens whether it is sleeping or screen on and wifi connected the whole time. I can be browsing the web and my push email will not come. Is anyone experiencing this issue with theirs? As I am typing this my nexus has still not seen an email that came in 15 minutes ago to my nexus - Last gmail sync was 20 minutes ago with screen on and off periodically.
I am updated to JSS15Q and am not ready to root the device yet. My SGS3 is on PA 3.99 and works flawlessly with push. On another note, I am getting random reboots during sleep or use - just like many other people as well who have returned their devices to get one that doesn't do it. It is very annoying - considering returning the device soon, but I've already installed a bunch of things on it.
Thanks for the help!
Edit, it has now been over 12 hours and Gmail has not synchronized. It shows yesterday afternoon as last time of sync, while the account itself shows synced in the morning. The only things that synced in the morning are calendar and app data. 12 hours later I have like 15 new emails on my phone and Asus transformer, but nothing on the nexus. All sync is on in Gmail and settings. Wifi was on the entire night and I was downloading something too overnight, which finished. I kept the screen on all night so the tablet couldn't sleep. No emails. Any ideas?
Regarding Gmail: did you try removing the account and setting it up again?
Regarding the reboot: I haven't find solution yet:
Check here:
https://productforums.google.com/forum/#!topic/nexus/mG4JXaT-SHs[1-25-false]
And here:
http://forum.xda-developers.com/showthread.php?t=2435715&highlight=reboot
And here as well:
http://forum.xda-developers.com/showthread.php?t=2380866&highlight=reboot
pepemosca said:
Regarding Gmail: did you try removing the account and setting it up again?
Regarding the reboot: I haven't find solution yet:
Check here:
https://productforums.google.com/forum/#!topic/nexus/mG4JXaT-SHs[1-25-false]
And here:
http://forum.xda-developers.com/showthread.php?t=2435715&highlight=reboot
And here as well:
http://forum.xda-developers.com/showthread.php?t=2380866&highlight=reboot
Click to expand...
Click to collapse
Thanks for the reply. It seems I have somehow sorted out the issues. For fixing gmail, I did a factory reset and just put everything back on as well as all of my gmail accounts. Seems to be working with push ever since! However, I still had random reboots. I seemed to notice that they happened mostly when I was using chrome beta, so I froze chrome beta and started using chrome. No reboots for 209 hours and 40 minutes now! Going strong although I shall *knock on wood*. So if anyone else has either of these issues I recommend trying to remove chrome beta as it fixed reboots for me and possibly also doing a factory reset - even battery life improved after that with same apps reinstalled.
All my email is pushed to my G3. I've noticed over the past few days that my iPad and my wife's iPad and her Lumia will always get emails first, followed a few minutes later by my G3. Sometimes the emails just don't arrive on the G3 at all (I've waited 20 minutes!). I have no idea what happens to them but they won't appear on the device unless I start the email app manually.
Today I realised that if the email app is running in the background, i.e. appearing in the task switcher (or whatever it's called) it almost certainly, will not receive email. If I manually shut the app from the switcher, the emails will arrive immediately and continue to arrive as long as the email app is not open in the background!
I've restored the phone to factory settings and it still does it, albeit intermittently. I've called LG support and they don't seem to have a clue and suggest that it's an android problem as opposed to a LG problem. No surprise there!
Can anyone help please?
Hi,
I also have push email configured in my phone, and i haven't noted the behavior you comment.
Do you have any battery saver installed? Or any restriction to the background data?
Regards
Sent from my phone
No battery saver, background data on as normal. Wifi is on also.
Just tried to ping the device and no pings coming back. Looks like the wifi is going to sleep despite it being set to stay awake..
This is really strange!
Can anyone help please? My G3 is the very last device in the house to get email and many times, it's just not getting them at all.
It seems to just go to sleep and not receive pushed email!
Is android just slow at getting email?
Is there anyone else having problems with Gmail not syncing? I have searched and saw issues with the Nexus 6p but it keeps happening on my 5x. Is there a known workaround for this?
-Thankx
I'm not having issues on my 5X, but I use Inbox instead of gmail. However, read the following article. There are issues being reported.
http://m.gadgets.ndtv.com/mobiles/news/nexus-users-on-android-marshmallow-report-google-sync-issues
Gmail struggles to sync on my phone as well. I don't know of a way to fix it yet.
Sent from my Nexus 5X using Tapatalk
Same here. I don't get notified of new emails until I open the app. Haven't found a fix yet
Glad to see it's not just me. I've cleared data/uninstalled about 10 times and couldn't get it to work. Seems to sync fine on my Samsung Note 8.0
Maybe the Gmail update today fixed it. I actually just received 3 emails in a row without opening the app and manually syncing.
Sent from my Nexus 5X using Tapatalk
disabling battery optimization for gmail can help with the problem, but even that doesn't get rid of it. however i as well noticed gmail notifications being more reliable with th update currently being rolled out.
I just sent a test email and i got it immediately. Maybe it's working...
Its been better for me today. Its still spotty though.
Mine is spotty also. I often miss gmail for hours so today I updated the gmail app. Now my gear 2 no longer gets gmail notifications! It gets the others but gmail is most important. Really pisses me off. I checked settings and gmail is still checked under gear notifications and gear still allowed under security and gmail notifications and sync still checked and working.
I just installed inbox and that is working perfectly. I have updated my Gmail and it still isn't working for me.
I am using an unread counter that only supports gmail (novalauncher/teslaunread), i read the email in Inbox but Gmail still thinks there is an unread mail HOURS later. Annoying.
Also spotty. The one that I tested worked fine, but a different account didn't update until many hours later.
Wow, glad it's not just me. Been driving me crazy today trying all sorts of things to fix this. Will keep an eye on this here for updates.
I have an LG G3.
No improvement here on my LG G3 running Marshmallow. Is this fixed for the rest of you?
My moto and sammy both still have the problem.
This has been a recognized issue for a couple months now. Google announced on 10-Feb that they were rolling out a fix server-side (i.e. not a system update or app update) that should be reached globally within a week. Since then, however, there has not been one single report of consistent Gmail/Inbox notifications. It's gotten quite ridiculous.
Sent from my Nexus 5X using Tapatalk
Did some more testing and found what's causing me the issue, but it's very strange.
I cleared data and cache in gmail and started fresh. Everything works fine. As soon as I change days to sync globally to more than the default 60 or if I got into manage labels and change the inbox specific sync to ALL (which is what I want, I only have about 70 messages in there), gmail stops syncing completely. If i go into accounts->gmail, the last sync time never updates again after I change the days to sync in gmail.
Anyone else want to test this?
My sync is only 30 days but I still have the problem
recDNA said:
My sync is only 30 days but I still have the problem
Click to expand...
Click to collapse
If I change to to something else and then back to 30, it doesn't fix it. Have you cleared gmail data and cache and confirmed it doesn't sync without touching any gmail settings?
I use the stock email app and push email is no longer working at all since the Pie update was received as an OTA update and everything worked perfectly fine before.
I've double checked all settings on my exchange (via office365) email account to make sure that they hadn't changed and even deleted the e-mail account and recreated it to no effect.
I had to go out for a little bit this morning and whilst I was out I received 15 emails which all showed on the outlook client on my desktop PC, but not a single one of them had been pushed to my phone as they were received. On opening the stock email app the last synced time at the top was several hours ago and the only way that I could receive the messages was by doing a manual sync.
Has anyone else encountered anything similar since the update or has any idea on how to fix it as I rely on push email when I am out and about
yes. Same here. Updated last night and now it's not getting the push on e-mails from the Samsung Email app. I've rebooted my phone a couple of times. Still a problem.
Working OK with the Microsoft Outlook email app
Same issue here with both stock Samsung email app (Gmail account connected through IMAP) and Gmail app
The BlackBerry Hub app kept working after the Pie update on my S9. Must be specific to the Samsung email app.
Have you tried deleting and re-adding the account. Could be a setting that didn't carry over properly, since I'm sure, the email app itself was also updated.
Sent from my Amazon KFKAWI using XDA Labs
I've finally managed to fix this, I had to delete the profile and clear all data (including anything linked to a system app related to mail and calendar as I sync both) reboot the phone, clear all the data again and then put everything back - it's now been 24 hours and it is still working!
spud_work said:
I've finally managed to fix this, I had to delete the profile and clear all data (including anything linked to a system app related to mail and calendar as I sync both) reboot the phone, clear all the data again and then put everything back - it's now been 24 hours and it is still working!
Click to expand...
Click to collapse
Similar approach seems to have worked for me on some limited testing I have done this evening. Thanks for the suggestion!
ccr32 said:
Similar approach seems to have worked for me on some limited testing I have done this evening. Thanks for the suggestion!
Click to expand...
Click to collapse
Seems that I spoke too soon. Push was working with some limited testing confined from one other email account to the one set up on my phone, but the following day was still experiencing the same lack of sync issues, with a load of mails coming through once I opened up the email app, but not before.
Perhaps was working ok before while the phone was still relatively 'awake', but when left to its own devices starts to sleep the apps. There is no setting I can find in Pie to keep certain apps always awake, so not sure what to do here.
peak hours schedule
My push mail also stopped after the pie update. I found out that setting a peak hours schedule with push made push email work again.
Mhilberd said:
My push mail also stopped after the pie update. I found out that setting a peak hours schedule with push made push email work again.
Click to expand...
Click to collapse
How's it working so far?
So far it has been working stable for two days and nights
Mhilberd said:
So far it has been working stable for two days and nights
Click to expand...
Click to collapse
Does anyone have any other suggestions?
My push email didn't work with gmail with Oreo and still doesn't work with Pie. I have tried switching to the Samsung email client as well. It works properly if the phone has been awake within the last 30 minutes or so but after that it is back to taking 15 minutes or more(sometimes hours) for an email to arrive.
I have tried all of the suggestions in this thread, nothing made any difference.
So frustrating...
Make sure the OS isn't putting the email client to sleep to save battery.
Thank you!
I was getting frustrated and this seems to be working for me. :good:
Mhilberd said:
My push mail also stopped after the pie update. I found out that setting a peak hours schedule with push made push email work again.
Click to expand...
Click to collapse