screen black, but phone works. Help please. - EVO 4G Q&A, Help & Troubleshooting

Hello everyone,
phone was fine, then took it out of my pocket to find the screen is black. I was low on battery, so charged it for a bit, but no difference. When I press power, it becomes a brighter black, but thats it. Phone works when someone calls, obviously can't pick it up though, and I see the notification flashes. What can I do?
The phone is unlocked, but S is on. I don't have insurance, but previously Sprint helped out with the 35 dollar flat rate fee. Will they do that again if unlocked?
What are my options? Thanks everyone.

First off, reboot the phone. Either use adb reboot or just pull the battery and put it back in. If that doesn't work, boot into the bootloader. (hold power+vol-down while the phone is off.) If both cases don't give you anything on the screen, chances are your backlight is just dead. Even those tiny LED's burn out, but they're supposed to last quite a while.
edit: by "unlocked" do you mean you unlocked the bootloader? If so, then the warranty got voided when you did the unlock.

dohyste July,
I pulled the battery multiple times, didn't work. Tried booting into bootloader, didn't work either. When I press the power button, it gets a bit brighter, but don't see anyting. yes, I unlocked the bootloader. The warranty would be void, but how can they even check if the screen is not showing anything? Also, they said my warranty was up at the year mark, so would they fix it or replace with the 35 dollars
xfullmetal17 said:
First off, reboot the phone. Either use adb reboot or just pull the battery and put it back in. If that doesn't work, boot into the bootloader. (hold power+vol-down while the phone is off.) If both cases don't give you anything on the screen, chances are your backlight is just dead. Even those tiny LED's burn out, but they're supposed to last quite a while.
edit: by "unlocked" do you mean you unlocked the bootloader? If so, then the warranty got voided when you did the unlock.
Click to expand...
Click to collapse

Check to make sure the "getting brighter" isn't just light leaking from the haptic buttons at the bottom (home/menu/back/search). Otherwise, I dunno, sorry.

do you guys think if I changed the upper half of the phone or just the screen, the problem would be solved, or possibly a software issue?
thx

xJasonx said:
do you guys think if I changed the upper half of the phone or just the screen, the problem would be solved, or possibly a software issue?
thx
Click to expand...
Click to collapse
Perhaps it's something simple as getting a new battery?
How old is the current battery?

the battery is the original. It's a two year contract and I'm up in January, so about a year and a half old battery. The phone was a replacement I got last week due to bad speakers on the first one, but the battery is from the original phone.
I also tested to see if the touch screen works by calling myself. I was able to pick up, so it's the screen only as it seems.
MIKESTONY said:
Perhaps it's something simple as getting a new battery?
How old is the current battery?
Click to expand...
Click to collapse

Related

Anyone want a bricked AMEO?

I have just bricked my AMEO. I tried to unlock to sim-free and my son pulled the connection. Now, I have a black screen. Without the battery, the red power light comes on. With the battery inserted - nothing. It's a stiff, bereft of life, shuffled up its mortal coil, pushing up the daisies .. its snuffed it.
Bish
That sucks hard. Are you sure there is nothing that can be done for it?
If not, are you giving it away or selling it for parts?
If you're just giving it away I'll put my hand up, as I am sure pretty much everyone else will!
Once again though, that sucks that it fried.
I'm also interested. Do you have a price in mind or anything?
mcwtrekkie said:
I'm also interested. Do you have a price in mind or anything?
Click to expand...
Click to collapse
I am going to give it a last mouth-to-mouth before I give it away. Any help would be appreciated. I cannot get it into any mode by pressing the comms, camera and reset buttons or by pressing the camera and reset keys or by pressing the power, camera, comms and reset keys with my four hands!
The red light at the top left is on when the battery is out and the charger connected. The light goes out when the battery is inserted.
Bish
if it is still under waranty just put it into the microwave for half a second.
send it to repair then.
bishee said:
I have just bricked my AMEO. I tried to unlock to sim-free and my son pulled the connection. Now, I have a black screen. Without the battery, the red power light comes on. With the battery inserted - nothing. It's a stiff, bereft of life, shuffled up its mortal coil, pushing up the daisies .. its snuffed it.
Bish
Click to expand...
Click to collapse
Did you take a look here ????? : http://forum.xda-developers.com/forumdisplay.php?f=351
Cheers,
Dirk

[Q]DHD first was in safe mood and when I decided to reboot it it didnt power on

Hello,
Since short time ago, maybe like 10 a 15 mins my DHD was in safe mode, I don't know why at all and have always treaten my DHD with love.
So after I saw the safe mode I decided to reboot and after since I did that then phone doesnt seem to want to powerup, the syptom is like following, when I press the power button I will hear the phone vibrate twice and then the green led will burn and the phone doesnt seem to do anything.
So I have removed the battery and tried to boot in recovery mode with holding down the down volume button and and press the power button, this had no effect at all.
I hope someone could help me, I hope this is just temporary and that I do not need bring him in for warranty, I have rooted the phone and run RCKingdom 3D on it.
EDIT
I put full battery inside, now the red led blinks, before I get first the same 2x vibrate.
EDIT
Okay I just got in recovery mode, but when I reboot it via recovery mode i'm back with the same.
EDIT
After pressing volume down and power button, I saw the RCMix3D boot screen, and now i'm back into the normall mode. Someone still explation for all this? It rained today and there got some rain on my DHD, but not much, but you can't really avoid that.
EDIT
I changed the battery because I need charge my spare batterys and again problem with the vribate, but this time after few time trying with volume down and power button I get into my phone again.
It might have been water damage. It probably just needed some time to dry before working again. Other than that I have no logical explanation.
Yes thats what I though to, but something funny was that rain drops on screen seemed to enter letters, but well I think you might be right that it was water damage and just needed to dry, I think there nothing you can do to prevent your phone get wet when it rains, but I will not use it much during rain.
Lets hope this will not happen again, I love this phone to much for it.
EDIT
Its defintinly no water damage, I'm in ClockworkMod Recovery now and my volume down button doesnt seem work corretly, when I wanna go down it doesnt react, but go up it works.
I think I gotta contact HTC and if I send it for warranty then I gotta restore it so that bootloader is back to S-on because I understand you don't get warranty when you have a unlocked bootloader.
Volume down hangs
Hello,
So I have figured out what's wrong with my phone, the down volume button just hangs and its quite serious.
As i'm able to get in quite hard I should get back to orginal firmware and get S-off from my phone and get it for warranty.
http://forum.xda-developers.com/showthread.php?t=857537
So if I use that tool then I should be back to the stock firmware?
DexterMorganNL said:
Hello,
So I have figured out what's wrong with my phone, the down volume button just hangs and its quite serious.
As i'm able to get in quite hard I should get back to orginal firmware and get S-off from my phone and get it for warranty.
http://forum.xda-developers.com/showthread.php?t=857537
So if I use that tool then I should be back to the stock firmware?
Click to expand...
Click to collapse
well i didnt really follow the link. but if it involves a usb cable and a ruu .exe it will get it back to stock. still sounds like water damage though. check inside the doors and make sure none of the sticker have changed colors. including the one on the battery.
can also try putting a paper towel on a flat clean hard surface. phone screen down on the towel. and giving a couple good whacks in the general area of the volume button. maybe pop the battery door off first so it dont get damaged. as long as you dont physically damage it, your not out anything but time tryin this. if it dont work you was gonna go through the warranty process anyways.
dont blame me if you go overboard and break something.
I reverted back to stock and putted S-on back. I called HTC already and they will take it into warranty tomorrow they will come and get it.
I got battery out and I see on white sticker with a little black sticker on it with saying void, also sticker on battery is still white, so no signs off water damage at all, and it looks the volume button just hangs.
Its still under warranty and its almost impossible that it get water damage from some rain drops, even when you call the screen will get some sweat on it so it couldnt be water damage.
I have heard damage issues like these with phones more often.
EDIT 24-06-2011 18:22
Its a mystery but phone works suddenly good again, the volume down button works good again, react when I press it and phone boots without problems, I'm happy for it because in case it was water damage then it costed me € 40 and as far as I heard the phone fixers in my country will say its water damage even if it isnt so i'm really realeved.
I'm going hope it stays like this, but so far it looks good

Screen Wont turn on!!! Help!

My evo's screen started flickering earlier and then went completely off. I pulled the battery and the phone comes on, button lights work, i hear sound, i get calls but the screen wont turn on at all. Is there any way to fix this i am not under sprint TEP warranty and would really like to solve this issue asap.
i flashed cm7 7.0.2 this morning if that information helps. anyone?? PLEASE?!!!
Try taking out the battery, putting it back in and hold Volume down and power, see if it boots into recovery.
Nope. wont even boot into recovery. screen is completely unresponsive. any other suggestions?? i just called sprint and placed TEP on my account. when can i take it in since it was just placed on my account today??
You can take it in now, shouldn't matter. The only requirement they have is you be in the first 30 days of the device. I have even seen people in sprint stores suggest adding it right there to get a new phone and then telling the customer to call later and have it removed.
sent from my locked EVO via tapatalk
i actually got it to reboot in rcovery. (screen didnt turn on but i can read out the menus under a very bright light) i wiped EVERYTHING except the sdcard and now the phone wont turn on at all. the charging light wont even come on when connected to the charger. does this have to do me wiping the battery stats??
wow. threads like this annoy me. ROOTING YOUR PHONE HAS NOTHING to do with a hardware failure. if the phone is less than 1 year old. then it is covered under the warranty. you do NOT HAVE to pay a damn dime. don't let them tell you that. contact HTC directly and inform them that your backlight on the evo has failed. Let them know even when you restart it, the screen doesn't light up how it should. If they can't see the screen to see root, then all good. lol. but the fact is that root can't cause that issue. HOWEVER, SADLY. you won't have root again until they release the unlocked bootloader. sorry!
Btw, why the hell would you wipe the phone? WHY WOULD you wipe everything? lol. wow. take the battery out and charge it in a third party charging unit out of the phone. What is with people and wiping the battery stats? does ANYONE EVEN KNOW WHAT THAT MEANS!?
Wipe ONLY IF you are sending it back to HTC so people don't get your personal information. and take the SDCard out and back it up and format it and put it back into the phone.
Bro chill the **** out will ya??? thanks for the 1st paragraph but **** u for the second. Comments like yours annoy the **** out of me, helpful with a bit of prick on the side. Anyway it was a defective battery causing the issue. I went to sprint ( almost got hustled by the technician who claimed my motherboard was damaged) purchased a new battery and voila!

[Q] Boot loop - insurance wont fix as saying it is water damaged

Hi, I have looked everywhere to try and get this problem fixed, but haven't found anything to help.
I have a HTC One X which is absolutely stock. I got it on contract last September and have never rooted it/played with it/etc (I wouldn't know what I was doing!). My problem is that it is on a boot loop and I cannot get it to to get beyond the first HTC splash screen. If I hold down the volume down button to get to the boot menu then it runs for around 1.5-2 seconds then reboots again. The details below show where it gets to.
I contacted my insurance company and sent it in and they have told me that the phone has been water damaged and they will not fix it. I am covered for water damage, but as I didn't declare in my insurance form that this was the cause for the failure they will not accept responsibility! The thing is that while I accept that I have used my phone in the rain on a number of times (I'm a keen walker despite the weather), I have never immersed it in water. I can only assume that the indicators have come up because I've used the phone while out walking in the rain. Despite what I say they will not fix the phone and HTC don't want to know because of the indicators, just referring me to my insurer as the water indicators are red. I am obviously hacked off, but surely if the screen isn't a problem and it's booting this far then surely I can get the phone to work?
The display is as follows:
*** LOCKED ***
ENDEAVORU PVT SHIP S-ON RL
HBOOT-1.39.0000
CPLD-None
MICROP-None
RADIO-5.1204.162.29
eMMC-bootmode: disabled
CPU-bootmode : disabled
HW Secure Boot: enabled
MODEM PATH : OFF
Dec 17 2012,13:59:37
Battery level is too low to flash
HBOOT
SD Checking...
Failed to open usb master mode
loading PJ461MG.zip image..
Failed to open usb master mode
When I try to charge the phone it just enters a boot loop, lasts about 4/5 seconds then reboots, so I can't see how to get it to do anything else. This means that I cannot flash it/link it to my pc/etc.
Can anybody help me get the phone back up and running so I don't use it as a frisbee?! I am still under contract until September 2014 and would hate to think that I've got to pay for a phone I can't even use!
You can charge it when it boot loops - see here: http://forum.xda-developers.com/showthread.php?t=1738274
That will allow you to charge it to 100%, even though it cant boot.
Next, did you expose it to water, or is the insurance company BS'ing? What happend when the bootlooping started? Any updates (On The Air) that caused it, or anything?
EDIT:
to get to the boot menu then it runs for around 1.5-2 seconds then reboots again
Click to expand...
Click to collapse
Does it reboot by ITSELF, when in the bootloader menu??
Kind Regards
TwinAdk
TwinAdk said:
You can charge it when it boot loops - see here: http://forum.xda-developers.com/showthread.php?t=1738274
That will allow you to charge it to 100%, even though it cant boot.
Next, did you expose it to water, or is the insurance company BS'ing? What happend when the bootlooping started? Any updates (On The Air) that caused it, or anything?
EDIT:
Does it reboot by ITSELF, when in the bootloader menu??
Kind Regards
TwinAdk
Click to expand...
Click to collapse
Thank you for the quick reply.
The phone is not holding any charge at all. I left it to charge for 6 hours yesterday to try and get somewhere with it, but the whole time it was on charge it was rebooting itself and when I unplugged the charger then it booted twice more and gave up as the battery was flat. I assume it was using all of the power coming in to reboot as it went.
I can remember about a month ago that I did have my phone in my hand and I was texting through quite severe rain, so yes, I assume it must have been then that the indicator marks came up. It has worked fine since until this episode last week and it just seemed to die on it's own. I was sending a text at the time, the phone froze so I tried to reset it (power and volume up) and it just boot looped after that.
I'm not aware of any updates in the last week or so; and the phone is rebooting by itself. Even if I leave it for 24 hours then moments after plugging in the chager it tries to boot, lasts a few seconds til the HTC logo screen, then stops and reboots.
I cannot get the phone to link to my PC. As soon as my computer begins to recognise it then the phone reboots and it disconnects from the computer. This rules out the possibility of adding in the .rar file.
Sv: [Q] Boot loop - insurance wont fix as saying it is water damaged
chouman said:
It has worked fine since until this episode last week and it just seemed to die on it's own.
Even if I leave it for 24 hours then moments after plugging in the chager it tries to boot, lasts a few seconds til the HTC logo screen, then stops and reboots.
Click to expand...
Click to collapse
Ok, what is 'this episode last week'? The sudden freeze or? And when you connect the charger, does it turn on by itself?
While in the bootloader menu, do you have time to ask the phone to turn off? That way it can charge while off. But if it does not hold battery AT ALL, I think it's a new phone....
Kind Regards
TwinAdk
- Via the premium XDA app
Last week was when the phone froze.
I cannot get the phone to shut down, it doesn't give me long enough. Plus, when plugged in the phoje tries to boot without me trying to turn it on, which isn't good either.
I really like(d?) My phone, should I just accept its gone and move on?
My son's old Wildfire is driving me bonkers this now!
Sv: [Q] Boot loop - insurance wont fix as saying it is water damaged
Well, I would say it's toast.. From the given status of the hardware i see no way to recover, without involving a technician. But with water in the game it can be hard to pin down the reason for the behaviour.. I would say the main print since it turns on and off by itself..
Have you tried drying it, and for how long has it been this way? Also, do you have the guts to open up the phone for a diy fix?
Kind Regards
TwinAdk
- Via the premium XDA app
TwinAdk said:
Well, I would say it's toast.. From the given status of the hardware i see no way to recover, without involving a technician. But with water in the game it can be hard to pin down the reason for the behaviour.. I would say the main print since it turns on and off by itself..
Have you tried drying it, and for how long has it been this way? Also, do you have the guts to open up the phone for a diy fix?
Kind Regards
TwinAdk
- Via the premium XDA app
Click to expand...
Click to collapse
Hi,
I am in the process of appealing with my insurance company. Their case is that I didn't disclose all the material facts, but I am of the opinion that if it was water damaged at some point, then it has worked for weeks before it decided to play up, so that cannot be the reason. I did put the phone in a sealed box of rice and placed that in the boiler cupboard for 3 days when it was returned by the insurance co. When I took it out it was exactly the same as before. The phone came out on Monday of this week.
I'll wait for the result of my appeal before I pull it apart. Not entirely sure what I would do once in the case, but I'll cross that bridge when I come to it!
Sounds like a plan, post back I have *NO* experience taking these things apart though.
If you need to take it apart its not that bad. I had to dismantle mine when my sons drink spilt all over it and it started rebooting and went into safe mode before I could turn it off. There are videos on youtube to show you how. However if you have dried it as much as you say I am not sure what you can do once in there
Water got all around my SIM and volume controls but all ok once dried out.
Good luck
Sent from my HTC One X
herbie13 said:
If you need to take it apart its not that bad. I had to dismantle mine when my sons drink spilt all over it and it started rebooting and went into safe mode before I could turn it off. There are videos on youtube to show you how. However if you have dried it as much as you say I am not sure what you can do once in there
Water got all around my SIM and volume controls but all ok once dried out.
Good luck
Sent from my HTC One X
Click to expand...
Click to collapse
Thanks herbie. I should hear back from my insurance company regarding the appeal I made over the next day or two. Fingers crossed I wont have to resort to pulling the phone apart. Pretty sure that the board is fried, so not sure what I would achieve anyway.
I've still got the phone and have had it in the boiler cupboard again inside a box full of rice, so if nothing else, anything that may have been in there will be long dried up by time I hear back. I'll pull it out after they get back to me.
chouman said:
Thanks herbie. I should hear back from my insurance company regarding the appeal I made over the next day or two. Fingers crossed I wont have to resort to pulling the phone apart. Pretty sure that the board is fried, so not sure what I would achieve anyway.
I've still got the phone and have had it in the boiler cupboard again inside a box full of rice, so if nothing else, anything that may have been in there will be long dried up by time I hear back. I'll pull it out after they get back to me.
Click to expand...
Click to collapse
Guys, just want to thank you for your time on this one. I've had a letter through this morning accepting my appeal. They asked me to get a letter from my network confirming that the IMEI of this phone was in use up until the date I said and I sent this in, and I sent this on.
I've just called them and they said that the phone was unrepairable and I should expect contact within 3 working days with either a replacement being sent out (reconditioned phone) or a cash payment to buy a replacement.
Just a few more days with a 3/4 year old HTC Wildfire then back to a speedy One X (or One if they make a cash offer!).
Sv: [Q] Boot loop - insurance wont fix as saying it is water damaged
Thats great Nice that they accepted the appeal. They seems thorough in that they are asking for the imei number and proof of usage, wow
Kind Regards
TwinAdk
- Via the premium XDA app
Hi!
Sorry for bumping the topic, but I had the same problem.
The power button was broken, and was constantly pushed in. The device rebooted all by itself, and couldn't charge.
I replaced the power button and it all works like a charm right now!
Sorry for being to late, but I discovered yesterday
Sv: [Q] Boot loop - insurance wont fix as saying it is water damaged
Didn't the constantly pressed power button result in the buttons below the screen flashing? I don't know if the OP experienced this..
Kind Regards
TwinAdk
- Via the premium XDA app
TwinAdk said:
Didn't the constantly pressed power button result in the buttons below the screen flashing? I don't know if the OP experienced this..
Kind Regards
TwinAdk
- Via the premium XDA app
Click to expand...
Click to collapse
I don't think there was any issue with the power button, but it would make some sense. I did ask what they found to be wrong with the phone and the lady on the phone just said it was unrepairable.
I called again today and I've been told to expect a white 32gb One X to be coming my way (again within 3 days which seems to be their standard response to anything!), so glad it's all over. Hoping to get my wife to take it on to replace her white iPhone 4S which is coming out of contract in a couple of months as she's after something faster and I'll get the new HTC One, but not too confident of pulling that off!
No, my buttons weren't flashing at all, if you try yourself, they aren't flashing too.
Glad it's fixed but I'm pretty sure it was the power button

Dropped Z5P, now unresponsive - help??

I'm completely bamboozled, and no technical expert when it comes to in-depth diagnosis - so bear with me here.
On Saturday evening, I dropped my Premium onto my sofa, not realising the TV remote was there - and it sounded like the 2 connected with some force. Since then it wont turn on, it wont charge, and it isn't recognised by my PC when I connect it. I took it to a local repair shop, who held onto it during today, who returned it hours later confirming that their tech had checked all the internal connections/screen etc, and they couldn't determine what was wrong with it.
I should note at this point that I'm aware that third-party repairs void warranties - however O2 informed me that as it was accidental damage and not a manufaturing fault, my warranty was void anyway. I also didn't take out insurance, as at the time finances were tight, and I'd had insurance on my 2 previous handsets (Z, and Z Ultra) and not claimed. Typical.
So i'm at a complete loss - I don't know what to do, and what makes this worse is that I haven't even had it 6 months, so I'm paying for a device I can't use. And I'm locked into a 24 month contract - double ouch.
XDA - if anyone can help me in any way whatsoever, I'd be so grateful.
liquidborn said:
I'm completely bamboozled, and no technical expert when it comes to in-depth diagnosis - so bear with me here.
On Saturday evening, I dropped my Premium onto my sofa, not realising the TV remote was there - and it sounded like the 2 connected with some force. Since then it wont turn on, it wont charge, and it isn't recognised by my PC when I connect it. I took it to a local repair shop, who held onto it during today, who returned it hours later confirming that their tech had checked all the internal connections/screen etc, and they couldn't determine what was wrong with it.
I should note at this point that I'm aware that third-party repairs void warranties - however O2 informed me that as it was accidental damage and not a manufaturing fault, my warranty was void anyway. I also didn't take out insurance, as at the time finances were tight, and I'd had insurance on my 2 previous handsets (Z, and Z Ultra) and not claimed. Typical.
So i'm at a complete loss - I don't know what to do, and what makes this worse is that I haven't even had it 6 months, so I'm paying for a device I can't use. And I'm locked into a 24 month contract - double ouch.
XDA - if anyone can help me in any way whatsoever, I'd be so grateful.
Click to expand...
Click to collapse
You can try to report it stolen
KbaB.BroS said:
You can try to report it stolen
Click to expand...
Click to collapse
Not sure how that would help
Sure, if I had insurance, I could do that - but then I'd have claimed for accidental damage
liquidborn said:
Not sure how that would help
Sure, if I had insurance, I could do that - but then I'd have claimed for accidental damage
Click to expand...
Click to collapse
You only had it for 6 months, they can't force you to pay the rest if you don't have it
KbaB.BroS said:
You only had it for 6 months, they can't force you to pay the rest if you don't have it
Click to expand...
Click to collapse
Ah, now if I hadn't signed a contract..!
liquidborn said:
Ah, now if I hadn't signed a contract..!
Click to expand...
Click to collapse
But if you lose it, isn't it necessary for them to freeze the contract so you don't pay for someone else using your number and device?
KbaB.BroS said:
But if you lose it, isn't it necessary for them to freeze the contract so you don't pay for someone else using your number and device?
Click to expand...
Click to collapse
I wish it worked like that..
I guess repair info on the Z5P is limited at the moment?
liquidborn said:
I wish it worked like that..
I guess repair info on the Z5P is limited at the moment?
Click to expand...
Click to collapse
Damn straight, got nothing here
Tried holding power and volume down for awhile to see if you can soft reset it? Also, I believe there is a hard reset button in the sim card bay as a last resort. Shouldn't be rendered useless after a light drop.
Try open up the flap where the sim card is in. There's a button in there. Try holding it down for 10 to 30 seconds.
Sent from my Nexus 5X using Tapatalk
Thanks all - tried all those suggestions before I had it looked at unfortunately. I've even tried the 2-minute hold-down of the button under the flap, to no avail
liquidborn said:
Thanks all - tried all those suggestions before I had it looked at unfortunately. I've even tried the 2-minute hold-down of the button under the flap, to no avail
Click to expand...
Click to collapse
Hi,
for the z5p, try holding down power and vol+ in that order, the phone shoud vibrate 3 times, after that [if that worked] then let go of both buttons,
wait for the LED indicator to light up yellow/orange and press vol+ and that will get you to recovery
alternately try getting into fastboot, by doing the above but with the device plugged in to usb port on pc and keep the vol+ button pressed.
when the LED is blue, you're in fastboot
and from there ou can try running fastboot reboot
good luck
m
moonbutt74 said:
Hi,
for the z5p, try holding down power and vol+ in that order, the phone shoud vibrate 3 times, after that [if that worked] then let go of both buttons,
wait for the LED indicator to light up yellow/orange and press vol+ and that will get you to recovery
alternately try getting into fastboot, by doing the above but with the device plugged in to usb port on pc and keep the vol+ button pressed.
when the LED is blue, you're in fastboot
and from there ou can try running fastboot reboot
good luck
m
Click to expand...
Click to collapse
No joy I'm afraid
I've tried:
Power+VolUp
USB
USB+VolUp
USB+VolDown
Hidden reset button (both short and 2 mins)
Left plugged into a (Sony, not third-party) charger for 3/4 hours
It's completely unresponsive. No notification LED, no "connected" sound from my PC when I plug it in - nothing. The repair shop were convinced it wasn't a screen issue, and that the guy checked every connection and they were all fine. The only physical damage is beside the power button - i've attached a photo to this post.
I wouldn't have thought there'd be any point even sending it to Sony, as its not a manufacturing issue; they'd just send it right back. I've had terrible luck recently, and this is really the icing on the cake - so I'm grateful for any tips, etc
hmm, okay, i want to suggest that the drop knocked your battery loose but that's probably not it,
if you "jammed up" the power button, then you probably need to open the phone up and take a look. , most buttons are a combination of the bendy plastic stuff with an itty-bitty button beneath them, BUT this could also be, maybe, related to the fact of the fingerprint sensor in the power button ?
again, with button being jammed up, maybe something is touching/not touching where it should/shouldn't be ?
these are all the things i could think of. Hope it helps. I just got one of these, they definitely need a hard case.
You should see the bend test on youtube , xD
Good Luck :good:
m
moonbutt74 said:
hmm, okay, i want to suggest that the drop knocked your battery loose but that's probably not it,
if you "jammed up" the power button, then you probably need to open the phone up and take a look. , most buttons are a combination of the bendy plastic stuff with an itty-bitty button beneath them, BUT this could also be, maybe, related to the fact of the fingerprint sensor in the power button ?
again, with button being jammed up, maybe something is touching/not touching where it should/shouldn't be ?
these are all the things i could think of. Hope it helps. I just got one of these, they definitely need a hard case.
You should see the bend test on youtube , xD
Good Luck :good:
m
Click to expand...
Click to collapse
Hmm, I can't try taking it apart as I don't have the tools (definately an option to try, though) - however, surely if it was just an issue of the power button not "touching" where it should, it would charge/be detected by a PC when connected? At least the notification light would illuminate..
That bend test is crazy, made me cringe
try hold volume down and then plug it into a computer. It should turn it into download mode which should have the LED be blue iirc. That's to see if it is actually unresponsive and dead. If that works you can try and flashing the stock firmware and see if that fixes the problem. If it doesn't then if there isn't any real damage it may be covered by warranty since they wouldn't know how it happened
Tidbits said:
try hold volume down and then plug it into a computer. It should turn it into download mode which should have the LED be blue iirc. That's to see if it is actually unresponsive and dead. If that works you can try and flashing the stock firmware and see if that fixes the problem. If it doesn't then if there isn't any real damage it may be covered by warranty since they wouldn't know how it happened
Click to expand...
Click to collapse
It's completely unresponsive dude, no signs of life no matter what
Warranty is a no-go too, if you see the pic attached to my reponse above the damage is pretty visible.. I'm so gutted, this is the best handset I've had and I've ****ed it up...
I'll sell you mine for $550 USD shipped lol jk shipping would be hella expensive.
Sent from my Nexus 5X using Tapatalk
Tidbits said:
I'll sell you mine for $550 USD shipped lol jk shipping would be hella expensive.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
The funny thing is it'd most-likely work out cheaper than buying a new one here in the UK
Wouldn't surprise me. I paid $700USD but that included added warranty from the importer.
Sent from my Nexus 5X using Tapatalk

Categories

Resources