[Q] No sound, no mic. Software or hardware problem? - Samsung Epic 4G Touch

So I bought this phone on ebay and it has the following problems
-No sound (Ringer, or earpiece)
-Microphone does not work
-Headphone jack does not work
So since the phone was so cheap $120, I decided to buy it. The hardware parts are cheap (no more than $20 all together) and is an easy fix but I would like to completely rule out that it is not a software problem.
What I have done so far
-Rooted the phone
-Factory reset
-Installed CWM
----and still it does not work.
**THE STORY**
The seller claims that the phone was thrown at him by his GF and that his otterbox saved the phone (mind you is in mint condition, REALLY GOOD OTTERBOX!) and after that it stopped working.
*MY SYNOPSIS*
-If the USB port works why isn't the microphone?(its the same flex cable)
-Headphones don't work, therefore earpiece won't work. Makes sense (same flex cable)
ANY HELP WOULD BE APPRECIATED!!! THANKS IN ADVANCED!!!
-Jean:laugh:

Even though they run on the same flex cable, the cable may not be the problem but rather the actual hardware of the microphone got damaged.
I'm not sure, but I would assume you could make sure it's not a software problem from the factory reset.

HanMan5000 said:
Even though they run on the same flex cable, the cable may not be the problem but rather the actual hardware of the microphone got damaged.
I'm not sure, but I would assume you could make sure it's not a software problem from the factory reset.
Click to expand...
Click to collapse
What do you mean the actual hardware of the microphone?

eljean said:
What do you mean the actual hardware of the microphone?
Click to expand...
Click to collapse
What the flex cable is connected to.
For example, imagine a light bulb being lit by a wire. The glass of the bulb then breaks breaking the actual light source, but the wire is still fine. Similarly the microphone could be problematic even though there's nothing wrong with the flex cable.
Just an idea.

HanMan5000 said:
What the flex cable is connected to.
For example, imagine a light bulb being lit by a wire. The glass of the bulb then breaks breaking the actual light source, but the wire is still fine. Similarly the microphone could be problematic even though there's nothing wrong with the flex cable.
Just an idea.
Click to expand...
Click to collapse
Yeah I got you, bad news is now the USB port finished getting completely damaged as well lol. I guess it is a hardware problem. Its ok though easy fix. Should get it done in a couple hours but the thing is having the time to do it.... *sigh*
Thanks a lot!

Hardware

Related

[Q] Problem changing digitizer

Hi there.I don´t know if this post goes here.Sorry if it doesn´t.I didn´t know where to put it
I was changing the digitizer on my Desire HD and I realize that that I broke the ribbon on the picture.Can anyone help me about what to do?Thanks in advance.
Sadly been there and done that....Only 1 solution-buy another. This process is next to impossible without lots of experience-parts are very fragile! Your best bet is to buy an entire assembly with the digitizer and lcd already attached. Much much easier, but not easy by any means still. Good luck.
rootntootn said:
Sadly been there and done that....Only 1 solution-buy another. This process is next to impossible without lots of experience-parts are very fragile! Your best bet is to buy an entire assembly with the digitizer and lcd already attached. Much much easier, but not easy by any means still. Good luck.
Click to expand...
Click to collapse
Thanks.I´ll do that.
you can fix that.
google ribbon cable fix and follow the procedure
(can't post direct link)
btw.
this you can't fix because the lines are simply too small
(I'm waiting for new LCD)
yamFZ6 said:
you can fix that.
google ribbon cable fix and follow the procedure
(can't post direct link)
btw.
this you can't fix because the lines are simply too small
(I'm waiting for new LCD)
Click to expand...
Click to collapse
A bit complicated for me.I will buy another lcd.Thanks anyway.
Hi again.I change the screen but now the wifi won´t work.I can´t activate the wifi.It says error.It´s like i don´t have a wifi antenna.Any help?
wifi antenna
I think your problem is bigger than an antenna. The antenna is the same one as the gps antenna and is fitted in the panel around the flash leds. If you were to enable the wifi and just could not pick up any access points, then I would say it was your antenna, but if you are receiving an error, it is more likely that either the wifi module is damaged or somehow disconnected.
Do the rest of the radio parts work? i.e. GPS, Cell, bluetooth? Can you tell me exactly what the error is that you are receiving?
Tamagotono
tamagotono said:
I think your problem is bigger than an antenna. The antenna is the same one as the gps antenna and is fitted in the panel around the flash leds. If you were to enable the wifi and just could not pick up any access points, then I would say it was your antenna, but if you are receiving an error, it is more likely that either the wifi module is damaged or somehow disconnected.
Do the rest of the radio parts work? i.e. GPS, Cell, bluetooth? Can you tell me exactly what the error is that you are receiving?
Tamagotono
Click to expand...
Click to collapse
The cell,3g and gps are working fine.Bluetooh and wifi aren´t.When I activate the wifi I get an error message(it just shows "error").When I try to activate the bluetooth it just does nothing.
Thank you
bcm5 said:
The cell,3g and gps are working fine.Bluetooh and wifi aren´t.When I activate the wifi I get an error message(it just shows "error").When I try to activate the bluetooth it just does nothing.
Thank you
Click to expand...
Click to collapse
did you check flex ribbon connection and rips on flex.
(also check volume buttons)
yamFZ6 said:
did you check flex ribbon connection and rips on flex.
(also check volume buttons)
Click to expand...
Click to collapse
You are right.The volume button are not working!I didn´t try them before.What does it have to do with the wifi?I will open it again.
bcm5 said:
You are right.The volume button are not working!I didn´t try them before.What does it have to do with the wifi?I will open it again.
Click to expand...
Click to collapse
not much, but it is simple test for the flex ribbon.
open the phone and check the flex connection too motherboard
worst possible thing is that you ripped the flex ribbon during removal from middle chassis
2 areas worth checking-the reciever jack at the top of the phone CAN be put on in the wrong direction-red wire should be towards the top of the phone, black towards the bottom. The long, all black wire running by the camera is the bluetooth coaxial cable and maybe not on its connector properly-kind of pops on when right-check both ends. It also could be damaged/pinched running up through the phone. It could also just be a bad component on the upper board and that whole board needs replacing-a pain after what you've done already.
bluetooth/wifi and volume buttons not working
I think yamFZ6 is right. You likely have a cable not fully seated or a damaged cable. Both the Bluetooth and wifi are on the same chip so it makes sense that both of them would fail together, the volume buttons are a separate module, so they are likely all on a single cable that has issues.
One last thing to try before tearing it apart again, do a full wipe and see if it works properly. This is a long shot, but worth checking and can help with troubleshooting if you cannot find any cable issues.
Good luck,
Let us know what you find.
Tamagotono
Hi.Sorry for the delay.Been busy with work.I took some pictures of the phone.I don´t know if they will help.
http://img31.imageshack.us/img31/4475/dscf1491c.jpg
http://img837.imageshack.us/img837/4964/dscf1487b.jpg
http://imageshack.us/photo/my-images/163/dscf1488a.jpg/
http://img818.imageshack.us/img818/9624/dscf1483n.jpg
Looks like the black wire (blue tooth coaxial) near the camera is in toward the battery area too far...battery would be pushing in on it every time and could have broken it...admit that's a long shot...but. Starting to feel like a new "upper" circuit board is in order...hope this helps
rootntootn said:
Looks like the black wire (blue tooth coaxial) near the camera is in toward the battery area too far...battery would be pushing in on it every time and could have broken it...admit that's a long shot...but. Starting to feel like a new "upper" circuit board is in order...hope this helps
Click to expand...
Click to collapse
Do you know where to buy it?
I have seen it for sale somewhere out there but can't find out where that was now. I would look for a "parts" phone on ebay. usually you get more than a fair amount of usable other parts with it. I just did this for that exact issue plus I needed a 'mid frame'. I got just about everything else with it also as the lower, main board was the problem with that particular phone, Got a usable digitizer, lcd, case, extra wires, camera etc etc all for around $60. You also get the added luxury of more practice/expertise with assembly.
bcm5 said:
Do you know where to buy it?
Click to expand...
Click to collapse
ebay $38 free shipping
yamFZ6 said:
ebay $38 free shipping
Click to expand...
Click to collapse
Can you pass the link?Thank you.
bcm5 said:
Can you pass the link?Thank you.
Click to expand...
Click to collapse
http://www.ebay.com/itm/Original-Fl...782?pt=LH_DefaultDomain_0&hash=item3f149ef696

[Q] No Wifi After LCD Replacement

Hi guys,
I recently dropped my phone on concrete, resulting in a nasty crack across the screen. Last night I received the new LCD/Digitizer and went ahead and replaced the screen (I opted to replace the LCD as well due to the copious amounts of glue used between the two parts). After many curse words were shared, I put it back together again and everything works perfectly... except Wifi.
I was wondering if anyone has had a similar issue, and where I should start looking to fix this? I took the cover off again to check both white (wifi?) cable and black (bluetooth?) cables, and both were connected as they should be.
Any help would be very much appreciated!
Tim
Go back through and check every wire and hook up. That's all you can do.
- hit my thanks button if i helped you -
hukel56 said:
Go back through and check every wire and hook up. That's all you can do.
- hit my thanks button if i helped you -
Click to expand...
Click to collapse
Yeah, thanks for the reply. I went through it on Saturday very carefully looking for any wire or contact that was loose and unfortunately everything was correctly attached. I did notice that the bluetooth and wifi wire plugs on the lower board were *very* close to each other, so they may well have touched and caused a short. After checking everything over and reassembling the phone, wifi still didn't work I also checked bluetooth and that won't work either, so perhaps my suspicions about the wires contacting is correct.
Note to anyone else doing a repair on this phone: Be very careful that the wifi and bluetooth plugs don't touch each other. It's very easy for them to rotate around in their socket and contact each other. I'm not sure if this caused them to fail in my phone, but it could certainly be the reason why both no longer work.
Cheers
Did you seperate the wires...and did that work.
hukel56 said:
Did you seperate the wires...and did that work.
Click to expand...
Click to collapse
Yep, I separated the wires and still no luck :/
I also removed the wires just to see if it would at least turn allow me to turn on the wifi, but all it says is "error" in the wifi settings and I can't turn wifi on no matter what I try.
I have exact same problem: after LCD replacement wifi fails with ERROR. Also sometimes no reaction to POWER button - no power off menu neither LCD is off/on. Don`t expect any wires or so i could accidentally damage.
Solved
After dissasembling phone again i found that flex cable has not good connection to mainboard. I pressed connectors, felt some "click", reassembled phone and after booting everything is ok:
wifi, bt, volume buttons, leds while charging operating well. Attaching picture. The connectors are located right under sim card and micro sd card slots, you have to remove full mainboard and flex cable to fix that. Cheers!
juzis28 said:
After dissasembling phone again i found that flex cable has not good connection to mainboard. I pressed connectors, felt some "click", reassembled phone and after booting everything is ok:
wifi, bt, volume buttons, leds while charging operating well. Attaching picture. The connectors are located right under sim card and micro sd card slots, you have to remove full mainboard and flex cable to fix that. Cheers!
Click to expand...
Click to collapse
That's really interesting. Thanks for the info. It's odd that the phone even functions if the flex cable might be loose. I may have a look and see if this is the problem too when I get a chance.
Yes, phone operate, but really weird behavior - some functions worked, some not, sometimes no reaction to power on button and so on. Hope this helps someone.
juzis28 said:
Yes, phone operate, but really weird behavior - some functions worked, some not, sometimes no reaction to power on button and so on. Hope this helps someone.
Click to expand...
Click to collapse
Hmm. I wonder if my issue is the same. I have experienced absolutely no odd behaviour other than wifi + bluetooth not working. Everything else works as it used to. GPS actually seems to work better haha. There are two flex cables so perhaps one of them does those two things.
TimHawker said:
Hmm. I wonder if my issue is the same. I have experienced absolutely no odd behaviour other than wifi + bluetooth not working. Everything else works as it used to. GPS actually seems to work better haha. There are two flex cables so perhaps one of them does those two things.
Click to expand...
Click to collapse
If you haven`t found any other damage: wires, pcb, then most probably your issue is related to exact flex cable. Yes, here are two contacts where flex cable connects to m/b, its clearly seen on photos i attached. My problem was both flex cables become loose...
You're a real man. I would have paid someone to fix my screen.
DIY makes you a real man? lol
- sent from a flux in space -
juzis28 said:
After dissasembling phone again i found that flex cable has not good connection to mainboard. I pressed connectors, felt some "click", reassembled phone and after booting everything is ok:
wifi, bt, volume buttons, leds while charging operating well. Attaching picture. The connectors are located right under sim card and micro sd card slots, you have to remove full mainboard and flex cable to fix that. Cheers!
Click to expand...
Click to collapse
My WiFi (and Volume Keys) stopped working after I dropped my phone.
After reading your solution I removed the SIM/SD-Cover and just by pressing from outside, the cable snapped in.
No disassembling, not even a reboot! My DHD works like on it's first day!
Thanks!

[Q] What is the purpose of the front camera flex cable?

Recently, I disassembled my Sony Ericsson Xperia Play R800at. I was replacing the housing and digitizer. All went smoothly until I missed an important step. There was a black tab that holds down the flex cable that connects to the digitizer. I forgot that step and my flex cable ripped.I have ordered another as a replacement. I understand that this will cause the digitizer to not work, but I have more issues, and I want to know if they are due to the missing cable.(the ripped flex cable.) I assembled the phone and the screen functions normally. As to be expected, I can't interact with the screen. However, Now my search button and settings buttons aren't functioning. My home and back buttons are working although. Also, My phone will not charge anymore. Is this due to the missing flex cable? I hope I didn't accidentally screw anything up. I was really careful, so I don't know why they won't function. I really hope that these issues are due to the missing cable. :silly:
Sorry, I am not allowed to post links.It has the camera and earpiece on it and is attached to the slider. :"(
How. Could u miss a step itsm really easy to take apart and put together its the flex cable garunteed
Sent from my Sony Tablet S using xda app-developers app
Tutorials
Most of the tutorials seem to be only of disassembly. Little to none are of reassembly. I wrote down a list and reversed the order, but as it got closer to assembly, I started to assemble it myself. Big mistake. I assumed the black tab was only there to hide the chips.
Charge Recognition
It actually can charge, but only when the phone is powered of. This must be due to the missing components. Maybe because some parts of the phone aren't connected, the phone will not recognize the charger when powered on. What a relief...:angel:
Just watch dissassembly in reverse
Sent from my Sony Tablet S using xda app-developers app
I got the replacement part. I even replaced the slider. I transferred the button cable to the new slider along with the main flex cable and the camera/earpiece flex cable. I am confused. I am inserting the flex cable into the digitizer slot, but it isn't working. I assumed there was a lock mechanism of some sort, but still no luck. I am not sure why it isn't going all the way in. Reversing the steps just isn't working. Placing the flex cable in is way harder than taking it out. Is there a certain way to place this cable in. What I am in need of is a picture of how a functioning digitizer's attachments look. Are you supposed to be able to see the golden tip of the flex cable?(Again, I am speaking of the flex cable with the black tab covering it. It is very small.)
:crying:
Lock.
There were locks for just aboul all the ZIF Connectors. Sony Ericsson's manual is the best!:good:
I tried again using the locks on the slots but it still wont work. Even with the manual, no luck... Now, it is charging normally, even while on. This indicates that something has changed. I wonder why the digitizer isn't working though. Maybe I should see what happens If I revert back to my old digitizer...

[Q]Volume keys ripped off motherboard - resoldering?

Hello!
So I've been an idiot. I tried to replace the broken USB charging circuit - which went fine. Until I discovered the volume buttons' connectors just dangling there. To my horror I forgot the volume key having no connector, but actually being soldered onto the motherboard.
I thought I could re-solder, but I managed to rip off clean the connectors, much like in this picture: http://imgur.com/Hg1in1Z.
Note the two on the right. All three came off clean like that.
Can I fix it?
I can change the volume using the software fine, but this seriously will make going into recovery a LOT harder.
Is it possible to boot straight into recovery from the device being off but charging via USB?
Is it still safe to let CM11 handle the updating process for which it boots into recovery itself, installs and then reboots?
I feel stupid for forgetting the only thing I could actually permanently damage, since everything else is a connector.
RainbowSwag said:
Hello!
So I've been an idiot. I tried to replace the broken USB charging circuit - which went fine. Until I discovered the volume buttons' connectors just dangling there. To my horror I forgot the volume key having no connector, but actually being soldered onto the motherboard.
I thought I could re-solder, but I managed to rip off clean the connectors, much like in this picture: http://imgur.com/Hg1in1Z.
Note the two on the right. All three came off clean like that.
Can I fix it?
I can change the volume using the software fine, but this seriously will make going into recovery a LOT harder.
Is it possible to boot straight into recovery from the device being off but charging via USB?
Is it still safe to let CM11 handle the updating process for which it boots into recovery itself, installs and then reboots?
I feel stupid for forgetting the only thing I could actually permanently damage, since everything else is a connector.
Click to expand...
Click to collapse
If that is the picture of your circuit board then it appears that you may be in for some bad news. What you have actually pulled off is the pads that make connection to the circuits. Without those pads intact you will not be able to get a connection and therefore will not be able to salvage your volume buttons. I am not an expert however I have a few years experience soldering small electronics for an automotive supplier and we would scrap any board that had the pads pulled off. Oh and don't beat yourself up too bad, those pads are very easy to pull off, it just sucks that it happened on your GN.
ThePhantom97 said:
If that is the picture of your circuit board then it appears that you may be in for some bad news. What you have actually pulled off is the pads that make connection to the circuits. Without those pads intact you will not be able to get a connection and therefore will not be able to salvage your volume buttons. I am not an expert however I have a few years experience soldering small electronics for an automotive supplier and we would scrap any board that had the pads pulled off. Oh and don't beat yourself up too bad, those pads are very easy to pull off, it just sucks that it happened on your GN.
Click to expand...
Click to collapse
It's not my picture, but does represent the damage quite damn well. I tried finding ways to solder broken pads and there was only hope if leads were visible, which are not for this board (except for ground). I think I am out of luck this time.
Thanks for the fast reply!

Replacing the charging port

Hey all,
I just replaced the charging port on my m8 and wanted to let people know it is straight forward. My port got corroded and was shorting out, melting the adapter and not charging the phone. I sent it in hoping for warranty, but the replacement quote was $400! (due to S-off they "had" to replace the entire motherboard). The phone has a separate pcb with the micro usb charge port and headphone input.
example:
http://www.witrigs.com/media/catalo...a71cb48e3d52cb890e76f9e6353/1/0/109063-01.jpg
To remove this board you need to do a few easy things:
1) disconnect the ribbon and remove the insulating tape (to reattach to new part)
2) unsnap the small white power cable
3) loosen the screw on the motherboard near the headphone input. This is clamping down the assembly a bit
tools required:
phillips 00
t5 torx bit
spudger/guitar picks
I would recommend prying the phone out of the frame starting from the bottom. I started from the top and bent the thin strip of aluminum above the sim slot when prying it out.
Also, you can pry the bracket/spring off the top of the old usb port to give the new one a tight fit if your replacement didnt come with it (like mine)
Lastly, just note that power button fell out as soon as I pried the frame apart from the guts. This made it a bit of a pain to reassemble - just be sure to reassemble with the top in first. That will keep the power button in place.
The replacement part cost me $30, so it was definitely worth it! phone now works great.
bookfast said:
Hey all,
I just replaced the charging port on my m8 and wanted to let people know it is straight forward. My port got corroded and was shorting out, melting the adapter and not charging the phone. I sent it in hoping for warranty, but the replacement quote was $400! (due to S-off they "had" to replace the entire motherboard). The phone has a separate pcb with the micro usb charge port and headphone input.
example:
http://www.witrigs.com/media/catalo...a71cb48e3d52cb890e76f9e6353/1/0/109063-01.jpg
To remove this board you need to do a few easy things:
1) disconnect the ribbon and remove the insulating tape (to reattach to new part)
2) unsnap the small white power cable
3) loosen the screw on the motherboard near the headphone input. This is clamping down the assembly a bit
tools required:
phillips 00
t5 torx bit
spudger/guitar picks
I would recommend prying the phone out of the frame starting from the bottom. I started from the top and bent the thin strip of aluminum above the sim slot when prying it out.
Also, you can pry the bracket/spring off the top of the old usb port to give the new one a tight fit if your replacement didnt come with it (like mine)
Lastly, just note that power button fell out as soon as I pried the frame apart from the guts. This made it a bit of a pain to reassemble - just be sure to reassemble with the top in first. That will keep the power button in place.
The replacement part cost me $30, so it was definitely worth it! phone now works great.
Click to expand...
Click to collapse
Hey there. Interesting to know that you replaced it all your self . Did you put everything back perfectly ? I mean the display being aligned properly to the body, the speaker grills being flushed with the body; ? Weird to ask, but did you damage anything while doing it all yourself ? Like the screen scratches, or something else ? Sorry, for asking these... Thanks in advance :good:
Tej XFire said:
Hey there. Interesting to know that you replaced it all your self . Did you put everything back perfectly ? I mean the display being aligned properly to the body, the speaker grills being flushed with the body; ? Weird to ask, but did you damage anything while doing it all yourself ? Like the screen scratches, or something else ? Sorry, for asking these... Thanks in advance :good:
Click to expand...
Click to collapse
I haven't re-glued the speaker covers back on yet so I dont know if they will be perfectly flush or not, although they still look flat so I think it will look good.
The only damage is a slight bend in the frame on the screen side of the sim tray slot. The metal is thin, and I pried against it to get the hardware out of the frame. That is why I recommended to start from the bottom when separating the two. Doing this should allow others to avoid this problem. It is slight, maybe 1/4mm gap where it used to be flush along the side of the screen above the sim tray.
Otherwise everything was smooth. The screen/frame etc are still mint.
bookfast said:
I haven't re-glued the speaker covers back on yet so I dont know if they will be perfectly flush or not, although they still look flat so I think it will look good.
The only damage is a slight bend in the frame on the screen side of the sim tray slot. The metal is thin, and I pried against it to get the hardware out of the frame. That is why I recommended to start from the bottom when separating the two. Doing this should allow others to avoid this problem. It is slight, maybe 1/4mm gap where it used to be flush along the side of the screen above the sim tray.
Otherwise everything was smooth. The screen/frame etc are still mint.
Click to expand...
Click to collapse
Cool, you've done it like a pro then. :good: .Any picture describing the damage would be helpful, if you can provide. Is the display mint ? No scuffs/scratches on it ? But, my speaker grills were damaged onto the edges after the repair was carried out. Does yours show the same sign ? I don't mean the flatness of the grills, but the damage that should be done, while prying out the grills. A picture showing your damage would be helpful to me. I could do the same, if you insist. Thanks ! :good:
Mine is busted. But I cannot find the PCB. The link in the op is dead.
Any ideas?
http://www.witrigs.com/oem-charging-port-flex-for-htc-one-m8
bookfast said:
http://www.witrigs.com/oem-charging-port-flex-for-htc-one-m8
Click to expand...
Click to collapse
I actually got one off eBay for $17.21. Works perfectly.
Just wondering....
Sounds like you were able to avoid some steps in the teardown guide, if I recall it was damn near a total disassemble. Do you have a lot of experience with phones? I want to fix mine, but don't need a tedious project right now. If I repair mine I'd like to put a mini USB in place of the micro if possible, I've seen too many damaged micro usb to trust or like them. As for the speaker grills, if you're picky buy replacements, they're cheap.
microphone on charging port?
bookfast said:
Hey all,
I just replaced the charging port on my m8 and wanted to let people know it is straight forward. My port got corroded and was shorting out, melting the adapter and not charging the phone. I sent it in hoping for warranty, but the replacement quote was $400! (due to S-off they "had" to replace the entire motherboard). The phone has a separate pcb with the micro usb charge port and headphone input.
example:
link
To remove this board you need to do a few easy things:
1) disconnect the ribbon and remove the insulating tape (to reattach to new part)
2) unsnap the small white power cable
3) loosen the screw on the motherboard near the headphone input. This is clamping down the assembly a bit
tools required:
phillips 00
t5 torx bit
spudger/guitar picks
I would recommend prying the phone out of the frame starting from the bottom. I started from the top and bent the thin strip of aluminum above the sim slot when prying it out.
Also, you can pry the bracket/spring off the top of the old usb port to give the new one a tight fit if your replacement didnt come with it (like mine)
Lastly, just note that power button fell out as soon as I pried the frame apart from the guts. This made it a bit of a pain to reassemble - just be sure to reassemble with the top in first. That will keep the power button in place.
The replacement part cost me $30, so it was definitely worth it! phone now works great.
Click to expand...
Click to collapse
My HTC M8's main call microphone has stopped working, and through searches on Google it seems that perhaps that this mic (first mic, non-speakerphone mic) is built into the charging port. Is this the case? I cannot find anything that explicitly says this, and I'd love to get the phone back in working condition.
dm8233 said:
My HTC M8's main call microphone has stopped working, and through searches on Google it seems that perhaps that this mic (first mic, non-speakerphone mic) is built into the charging port. Is this the case? I cannot find anything that explicitly says this, and I'd love to get the phone back in working condition.
Click to expand...
Click to collapse
I too am also curious if the mic is on the usb part because my mic doesnt wrk when i make calls.
Will replacing the usb port fix the problem?
Harvey02 said:
I too am also curious if the mic is on the usb part because my mic doesnt wrk when i make calls.
Will replacing the usb port fix the problem?
Click to expand...
Click to collapse
I called HTC, the mic is on the USB port, although you should make sure that it's not a software issue first. There are several threads on the internet easily found through Google which discuss doing a factory reset to resolve this if it turns out to be a software problem.
Thanks for your reply. I did a factory reset when I got the phone but it still doesn't work. Does that mean it's not a software problem and that if I replace the usb it should work?
Harvey02 said:
Thanks for your reply. I did a factory reset when I got the phone but it still doesn't work. Does that mean it's not a software problem and that if I replace the usb it should work?
Click to expand...
Click to collapse
I would think so, yes.
Thanks! Do you know of any online source confirming that?
Harvey02 said:
Thanks! Do you know of any online source confirming that?
Click to expand...
Click to collapse
No, but from what I've studied about it, it should work. Feel free to contact HTC, they actually have a live chat available somewhere on their website. Good luck to you.
Very interesting, I contacted htc and we went through diagnostics together and the rep said that I have to send it in. I asked him if the mic was on the usb assembly and he said that it wasn't and rather it was on the motherboard, and I clarified that we were talking about the primary mic which is located near the usb port. Confusing bec everywhere I saw online said that the mic is on the usb assembly. Go figure!
Harvey02 said:
Very interesting, I contacted htc and we went through diagnostics together and the rep said that I have to send it in. I asked him if the mic was on the usb assembly and he said that it wasn't and rather it was on the motherboard, and I clarified that we were talking about the primary mic which is located near the usb port. Confusing bec everywhere I saw online said that the mic is on the usb assembly. Go figure!
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What did you end up doing? Did you discover if it was on the motherboard or the part with the USB port? I've waited a while to repair mine for other reasons, and I am now prepared to fix it. Any information would be helpful.
Just a few notes on my own experience.
I replaced the screen in my friend's M8 a few months ago. Seemed like everything went ok, except after I got done, the mic didn't work anymore. This is strange because it worked fine before, and all I did was remove/replace the circuit board in the process (yes, the small one at the bottom with the uUSB port). However, the upper rear microphone was still working I believe, because people on the other end of the line could still hear if the phone was put into speakerphone mode. I don't know why it would stop working all of a sudden.... Ran the HTC audio test using *#*#3424*#* to confirm main mic wasn't working and that the aux rear mic was.
Fast forward to this week, with my own M8. The uUSB connector was going bad, and I was having trouble charging, so I figured it was time to replace that circuit board. Ordered a new one and replaced, but when I got it back together, the USB port was fine of course, but my mic wasn't working now, just like my friends! On top of that, the headphone jack didn't work at all. Most likely the "cable inserted" signal wasn't getting back up to the motherboard, but didn't check. So pissed off. Also, the new board I got didn't have the bottom left RF connector/circuitry populated. Thinking from research that it might be for the GPS? I should have tested when the board was in there, but didn't. Fixed a bad solder joint on the original board's uUSB connector, which helped, but still charging is a bit messed up. I'd rather have a working mic and headphone jack and have to play with the cable to get to charge for a while until I get another board (from another supplier, jerks).
Yes, the mic is the small chip on the very left side of the board. It has a hole underneath the chip, going through the board and to the front face to receive the acoustics.
I don't know why the mic not working is so common after an HTC One M8 tear down, as it seems many others are having the same issue. One theory I have is that pulling the circuit board from the motherboard while power is still applied (not unplugging the battery first) might be jacking the microphone somehow. Just a theory, but I'd recommend to be safe that anyone replacing the board should unplug the battery cable before replacing the USB/mic circuit board.
I'd just like to chime in to say that I've read about some people having problems with the mic not working after replacing the USB board. From what I understand, there are two different versions of it, and replacing it with the wrong one can cause that very issue. You should look into it.
EDIT: Source - http://www.witrigs.com/blog/htc-one-m8-audio-jack-not-work-after-charging-board-replacement/
Mic broken after USB repair
Old thread but I have the same problem. Replaced USB board and now my mic does not work. However I am pretty certain I did order the correct board (had 2x connectors for my Verizon HTC m8). And my microphone jack work great which others indicate is often broken along with the mic. Anyone have any workarounds?

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