Related
My wife's Epic 4G was working fine yesterday but today it crashed and overheated pretty severely. When it was still plugged in and crashing it showed the battery charging and then it turned yellow and show a yellow warning triangle with a thermometer beside it, is the phone going to stop working on us?
I would appreciate a quick response so I can take it to Sprint and see what they can do about it.
I just factory reset it to insure that it wasn't a rogue application or what not and the phone is still running slow, not as bad as when it was crashing, but it still works so I don't know what's going on with it.
Also the phone is stock and has always been stock without root or any other type of hacking, etc.
It just stooped working perfectly one minute.
She showed me that the screen was blinking rapidly in an up and down bar fashion on the home screen and during applications.
First of all how old is the phone. My phone runs games hot all the time and never crashes (well sometimes, but usually when im not even doing anything with it).
I would think that the video is going out on it and it is rebooting. Depending on the age I think your phone is dead dude.
Cheers
Burrito
Not a year yet, it'll be a year old in June or July. I'm hoping it was just a virus or something because its working now. Should I exchange it anyway?
Nabbu eats your face.
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
It's already stock.
Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
I already factory reset it and it's running right now as if it were just fine but what I'm wondering is if it's going to happen again and not work afterwards.
I'm thinking about taking it in to Sprint and exchanging it but I'm afraid there might be fees for exchanging or what not. The phone has been dropped multiple times but it never had any issues before.
The drop distance has been less then 2 feet every time.
No water damage to the phone itself but the Sprint tech said the battery's "water damage" indicator was activated and showing water damage.
The phone HAS been in the bathroom during multiple showers which might be the cause for the battery's damage indicator to go off but the phone, like I said, has never had any issues.
She downloads pretty much everything from the Market so I was suspecting viruses or malware and now it's "clean" it's running fine.
Any suggestions for where I should go from here?
The phone should be fine. This has happened to me a few times.... if your phone gets extremely hot it will refuse to charge as a safety feature and show that yellow triangle thing... open the back of the phone take the battery out and let it cool down.
Sent from a CM9 powered Epic.
That's the best advice i've gotten on here! Thanks a ton! ^^b
Nabbu eats your face.
Big Goron said:
Try flashing it back to stock or wipe the data if it isn't already rooted. I've never heard of anything of this sort... need some screenshots or something.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Happened to me my battery got near 118*F so I took it out and let it cool on some aluminum and put it back in was fine
BTW you can't take a screenie because phone shuts it self off
Sent from my SPH-D700 using xda premium
I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time. This has also been know to happen when running wifi hotspot apps.
Regardless, like everyone else said the phone went into thermal protection mode. The battery got hot and it wouldn't charge the battery until it cooled down.
Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium
Fire n mage said:
Could be the screen being on and maybe running a governor such as "performance"? Also, I've left my phone under a pillow charging, woke up it was 110F and I haven't had this problem it mustve been really hot
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
phone on the charger while doing things stir up more heat than normal as well.
plus i just had mine on the charger and for five minutes i was listening to tune in radio streaming over wifi and playing lets golf 3 and got off and phone was at 109.4*F Battery heat
poit said:
I'm guessing that the overheating problem had to do with a buggy app that was running on the phone and took lots of data or cpu time.
Click to expand...
Click to collapse
THIS! ^^^ Without looking at your phone, I'm guessing this was the culprit. She had a buggy/defunct app that was probably frozen in the background while still sucking CPU/RAM. I've had a few of those instances and it DEFINITELY increases the temperature of the phone.
Only other thing I can think of is if she runs her phone at the brightest setting and has a long timeout on the screen timeout. Either way, I think it's nothing a little spring cleaning of the apps and tweaking couldn't take care of. Good luck buddy
My phone randomly turns off when I'm not using it. (Like when I leave it too charge overnight or don't use it for a couple hours)
What could be the problem? How to fix this problem?
Thanks,
Benwaffle
are u rooted? have cwm installed? custom rom?
Rooted, ardatdat kernel, cwmr. Actually it didn't seem to happen last night, and I just installed the new kernel yesterday
Sent from my SAMSUNG-SGH-I927 using XDA
if it happens again after you changed the kernel, try a different rom and stay away from overclocking it and stuff. can't hurt to inspect your battery contacts if you spilled anything near it.
Turns off or locks? some people are getting it to lock it's called the sleep death and happens if you put your phone to charge at night with Wifi on. Some people try different Roms to fix this issue.
Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium
Aquethys said:
Hehe my phone doesn't sleepdeath...I charge it on with wifi...maybe it's different
Sent from my Samsung CAPTIVATE Glide SGH-i927 using xda premium
Click to expand...
Click to collapse
That was a very helpful post.....Nah just kidding it doesn't happen to everyone. I have had my phone since December last year and I can count on 1 hand how many times it has happened to me. I always charge at night with WIFI on. But when it does happen I simply hold the power button till it reboots, so not a very big issue to me.
Reviving this thread because I'm having a similar problem...
Running on stock, rooted.
It happens often enough for it to be a problem.
Only concern is when I go to sleep and rely on my phone as an alarm clock. I need my phone to work
Please note last charge cycle on the attached screenshot. Battery was at 84% and completely dead after sleeping for 8 hours. It doesn't even show me how the phone died, or what made it die.
During the day, I think I have the same problem. My phone will simply not turn on at times. I have to do a battery pull before I can get the phone to turn on again.
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Battery looks fine. Not visually swollen and doesn't spin on a flat surface. Wish I had another battery to test this out...
I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium
doode2011 said:
I saw that you're using another rom. Did you wipe battery stats and cache before installing it? I remember with my DHD I didn't do that and it would die randomly here and there. After I reinstalled the rom, it was working alright.
Save your apps on TB and do a nandroid backup before doing it so you don't lose any data.
Also, try out the literom, it's basically stock without bloatware.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
I've been running it on stock, just rooted.
I don't believe wiping battery stats will do much, considering they're wiped every time you charge to 100%. But the battery level is definitely off. I reboot my phone sometimes and end up going from 50% down to about 10%. It's not reporting accurately.
I will be installing a new rom over the coming weeks, just have no time right now. I just wanted to know if this seems to be a hardware problem or software.
Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium
I'm having this same issue with my Glide of 3 weeks. I remember having a similar problem several years ago - can't remember what phone it was - may have been the N900. I think that one was fixed by conditioning the battery. Where you drain it to 20% and then recharge several times. Does that technique sound familiar to anyone else?
I am stock GB/rooted and not opposed to flashing a new rom if that would help. Any suggestions on a minimal rom with working camera? (my one requirement)
doode2011 said:
Let me know how it goes. Sorry for the late response. I have been busy with school and work
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Looks like it was a rom specific issue. More importantly, it was a battery drain. Something was causing my phone to hang and drain the battery overnight if I didn't leave it on charge. Not happening with CM10.1
Gingerbread on this phone has a lot more bugs than I normally like. I don't know how Samsung didn't catch these or found it ok to market the phone despite knowing these bugs exist. For example, stock music app periodically slows down and force closes for no reason.
My girlfriends phone is having this same issue after I re flashed the stock rom, rooted it, and installed twrp. Does anyone have any insight to this issue before she throws the phone against a wall?
Sent from my Galaxy Nexus using xda app-developers app
doode2011 said:
Check the battery. Take it out and put it on a flat surface like wood or metal. Spin it like you would as a bottle, if it does that, then your battery is swollen and will cause problems like what you're experiencing. If that does happen, you need to replace the battery, as that is your only option. Sorry . It happened to me, but i was covered under warranty.
Sent from my SGH-I927 using xda premium
Click to expand...
Click to collapse
Thank you! I was having this issue, and this helped me figure it out. My battery was definitely swollen, and after seeing this, I now notice it actually doesn't even sit flat in the battery compartment anymore. Luckily when I called AT+T they said it was still under warranty and sent me out a new battery with little hassle.
Hey there,
This issue started yesterday...I went to plug my S3 (SGH-T999V from Videotron) into the 5V charger and I go this message "Charging paused. Battery temperature too high.". I was like...uh..say what? I hadn't used it for anything else but watching a video (not even HD). After fiddling around unplugging and plugging back it finally charged.
But tonight, same thing, except it just won't let me charge! SetCPU showed battery temp at 80 degrees C (176F)!!! Mind you, I have the phone in a big case (Trident Kraken) but still, I removed the case and opened up the phone's back and it wasn't hot at all!!!
I waited an hour and then tried again. After a minute, same thing. Checked the temp, it was a 51.9C. I left the back opened and touched the battery, everywhere but especially near the contacts and it was fine...not hot at all!
I have stock ROM, stock kernel, but rooted. Of course, no overclock. I merely use SetCPU to put a clock speed limiter while the screen is off.
Anybody here has a clue about what could be going on?!?
Thanks!
At this point I'd say it could be one of two things. Software got corrupted and a factory reset will fix it, or the temperature sensor went bad and it's replacement time.
I'd try the reset and see how it fares. Typically this fixes 90% of problems (as ironic as that is, because we all flamed customer support at one time or another because that was their answer to every problem. And usually still is lol)
Sent from my SGH-T999 using xda premium
ingenious247 said:
At this point I'd say it could be one of two things. Software got corrupted and a factory reset will fix it, or the temperature sensor went bad and it's replacement time.
I'd try the reset and see how it fares. Typically this fixes 90% of problems (as ironic as that is, because we all flamed customer support at one time or another because that was their answer to every problem. And usually still is lol)
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
That's pretty much what I thought...
For the record I had tried a simple powercycle and it had no effect. However, I powered the phone off for an hour and just rebooted it and now it charges fine...go figure. I guess if it keeps happening I'll do a factory reset but that sucks as I would have about 60 apps to reinstall. I guess I could use Titanium Backup but then again wouldn't it backup the possible crap that's causing this issue? What about purging the dalvik cache perhaps?
Damn it. As I was typing this (after an increase of 4% in battery charge) it did it again...!!!
I just thought of another possibility or two
Bad charger.. or bad battery
Both can cause this I'm sure. Maybe even more likely. The battery could be bad, maybe the sensor is inside it. Sounds logical to me
Sent from my SGH-T999 using xda premium
ingenious247 said:
I just thought of another possibility or two
Bad charger.. or bad battery
Both can cause this I'm sure. Maybe even more likely. The battery could be bad, maybe the sensor is inside it. Sounds logical to me
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I had turned the phone off after my last post and just turned it on to try charging via PC USB. Well, only a minute battery temp is at 60.3C (140.5F)! So I'm ruling the charger out.
As for the battery...well, I don't know if the sensor is inside or if it's inside the phone and just interprets data sent by the battery itself. It might as well be in the battery if the NFC chip is inside...
Anybody would know if wiping the dalvik cache could potentially help with this issue?
Never hurts to try!
Sent from my SGH-T999 using xda premium
ingenious247 said:
bad battery
Click to expand...
Click to collapse
this would be my guess
Well I went to a Videotron store and discussed with one of the agents there about the tests that were done, etc. I quickly gained his trust as, ahem, I actually work for the company as a commercial tech support agent...
I asked him to pull out the battery from his floor demo, which he reluctantly agreed to after asking the manager and we proceeded to test the other battery. Well, guess what? Same issue. Now, as per company policy I had to do a factory reset; tried again after that and again, guess what?
Issue persists.
So we proceeded to exchange the phone.
Neither I or him or the manager ever encountered this issue with any customer...I've googled this and looked all over XDA and never found any reference to a faulty battery sensor...!
One thing's for sure, the sensor is NOT located on the battery itself. By elimination, it's on the phone itself.
Wow that is crazy man. Glad you got it resolved! Least we know if someone else has a similar issue it may be replacement time.
Sent from a galaxy far away!
I'm going through this same exact issue right now. Bought a new battery and the problem is still there.
At the store you used a different charger/cable right? Have you tried completely wiping the phone? Which root method did you use?
Oh and THANK YOU for being detailed about the ROM, kernel, etc. It's impossible to help someone without knowing everything.
Went to the AT&T store and the problem was reproduced with no problem. They then directed me across the street to the service department. Went there and the lady couldn't reproduce the problem at all with the battery they had on hand. So now I'm being sent a new battery by mail to try out before replacing the phone. Hopefully a new OEM battery will cure my issue, but I'm not holding my breath. Thankfully the replacement battery I bought off Amazon came with a charger so I can charge and then swap batteries as needed until the OEM one arrives.
Wow this is interesting, as it is only the second case (mine included) that I'm aware of. And I had searched ALOT...!
Can you confirm that you have a T999 or T999V and if you were able to use any app that gives you actual temperature readings (such as setcpu for example)? If yes, what temperatures were you getting?
The battery sensor seems to be in the phone itself so unfortunately you'll have to get a replacement. Factory resetting the phone will have no effect.
Sent from my SGH-T999V using xda app-developers app
software problem
Hi, this is a software problem try to use original rom and check re-partition on Odin ... i have the same problem with G70 Samsung Galaxy Player 5
I can't use custom rom because of this problem... my g70 work with cm11 normaly but the software have something wrong.. finally ... prohibiting charge the battery
Sorry for bumping this thread but I have the same problem, could I possibly buy a t999 or i747 board and just drop it in? Unlocked of course. Or can I replace said bad sensor with another, I have an old i9300 board lying around.
amd-dude said:
Sorry for bumping this thread but I have the same problem, could I possibly buy a t999 or i747 board and just drop it in? Unlocked of course. Or can I replace said bad sensor with another, I have an old i9300 board lying around.
Click to expand...
Click to collapse
The i9300 is a very different device so I wouldn't try using its components. If you have a T999 or I747 then yes you can use either board. No other variant will fit right though.
Sent from my SGH-T999 using Tapatalk
Samsung battery too high problem fixed
Change charger adapter. Check voltage similarly. Or just don't use the 3.7v adapter at all
hi, i have samsung tab p3100 , its says battery temperature too high ,what will be the solution ?
I'm on my second battery now, first warped and died.
I'm now getting the battery temp too high issue, even though the phone seems cool to the touch.
I'm bypassing it by *charging my phone in the freezer*.
Not ideal, but I suspect it's a phone issue and not a battery issue as I tried a 3rd battery I had access to it it still happened.
Hi everyone, I am having an unusual problem. I was running re-calked fi29 and when I would be using my phone somewhere between 50-80% battery it would freeze and reset the phone (or I would have to remove the battery). Upon restarting, my battery will be less than 12% then will immediately shut off and won't restart until I put it on the charger (when I do it still shows battery above 50%>. I always flash el29 before flashing roms, reset battery stats, and caulkin format all. I switched to Phantom rom and I continue to have the issue. This is happening every day and has left me up **** Creek since I am on vacation and using maps. Any suggestions? Thanks.
Also, upon plunging the phone in, it works ok, doesn't crash
Are you by chance under volting at all?
-TeaM VeNuM Like A Boss
Is ur battery bulging out of the battery door?
Sent from my SPH-D710 using xda app-developers app
No to both questions.
Put your battery on a flat surface, smooth table, countertops, desk, etc and spin it, if it spins like a top its starting to bulge. The symptoms you're describing are those of a bad/bulging battery. Oddly enough it can be bulging but still test good in the machine at the repair center and they will do the spin test to confirm bulging and swap the battery out(as long as they have one in stock) even if it tests good. I've been having the same issue with mine and waiting for the corporate store to get some more batteries in so i can get mine swapped for free. If they don't get any soon I'm just gonna go the Samsung route and get it swapped thru them and just buy a cheap replacement to use while I wait for Samsung to receive my bad one and ship a new one out.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
Damn I'm having similar issues, but my phone will randomly reset without freezing. It usually happens when I'm in the middle of something on the phone too. I flashed 3 different roms, incase it was a rom incompatibility issue but no dice.
The battery thing is interesting though, I also carry a spare Samsung battery with me and the phone will still restart with either one in. Not sure what the issue is since this recently started happening.
Sent from my SPH-D710 using xda premium
Subiegsr said:
Damn I'm having similar issues, but my phone will randomly reset without freezing. It usually happens when I'm in the middle of something on the phone too. I flashed 3 different roms, incase it was a rom incompatibility issue but no dice.
The battery thing is interesting though, I also carry a spare Samsung battery with me and the phone will still restart with either one in. Not sure what the issue is since this recently started happening.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
well if u tried two diff batts on 3 diff roms u might wanna have your phone checked out.. unless ur doing something to cause it with all 3 roms you tried
Sent from my sph-d710 using xda app-developers app
Agreed.
I had this issue before, but was only when undervolting.
Sent from my SPH-D710 using XDA
my epic 4g touch was on the cyanogenmod 10.1 wild for the night rom v. jan23v2. every time, if my phone were off a charger for 5-10 minutes the screen would flash to different brightness levels then turn off. it would do this every time since that rom. in order to fix the issue, i tried using sfhub's el29 root to go back to stock to try flashing the same updated rom. i was on el29 rooted and the issue still occured. i would have to plug it in for it to turn on again. is this a battery issue or is it something else? my battery is over a year old. any help would be appreciated. if you need more info, just ask
Time for a new battery.
Sent from my SPH-D710 using xda app-developers app
graydiggy said:
Time for a new battery.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
thank you. any idea on where to get a samsung one cheap? can i use my sprint warranty to get a free replacement?
Peter41x said:
thank you. any idea on where to get a samsung one cheap? can i use my sprint warranty to get a free replacement?
Click to expand...
Click to collapse
Amazon will have OEM batteries. Be careful though, some will label them like OEM but they are fake. You will probably be able to get a new one from Sprint or Samsung, though.
Peter41x said:
thank you. any idea on where to get a samsung one cheap?
Click to expand...
Click to collapse
I've had good luck with cheap eBay ones for $3-$5. (~$10 for 2 + external charger, shipped from China)
Originally bought a cheap 1800mAh for my Epic, but kept it around and am using in my E4GT (when the orinal battery "puffed" and wouldn't hold much of a charge) Recently added a "2200mAh" one and external charger. It's a tiny bit thicker than my 1800, but still fits under the stock cover. I havent noticed the "2200" giving any better battery life than the "1800" - both work well and I've had no problems.
This issue is happening to me too but seems to occur when I'm downloading something like an MMS or app, or even an image intensive webpage. The screen flashes to different brightness levels and then the battery would suddenly "drain" to zero, where the software tells me it's at zero, but with a little extra charge and a reboot, the power level will be where it was before shutting down.
And none of this occurs while plugged in so I'm reasonably sure it's an old battery, I'd just like some confirmation. What gave it away though? The flashing screen thing had preceded a loss of signal so at first (and for about a week or so) I thought that was what it was until I found this thread.
phamkl said:
This issue is happening to me too but seems to occur when I'm downloading something like an MMS or app, or even an image intensive webpage. The screen flashes to different brightness levels and then the battery would suddenly "drain" to zero, where the software tells me it's at zero, but with a little extra charge and a reboot, the power level will be where it was before shutting down.
And none of this occurs while plugged in so I'm reasonably sure it's an old battery, I'd just like some confirmation. What gave it away though? The flashing screen thing had preceded a loss of signal so at first (and for about a week or so) I thought that was what it was until I found this thread.
Click to expand...
Click to collapse
I would say you need a new battery.
Sent from my SPH-D710 using xda app-developers app
graydiggy said:
I would say you need a new battery.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Thanks.
When I went to get a new battery, the guy pulled the battery out and spun it on the counter. If it spins, it's expanded, and indicative of being on its last leg or already dead. Of course, you could also palpate the battery and you will feel the bulge but the spin test is simpler, definitive, and more entertaining. Just posting in case someone else runs into this problem or a similar battery problem and come across this thread - try the battery spin test.