Before you all jump down my throat for not searching the forum, I did, and did not find anyone with a similar enough problem to warrant not posting.
I have a HTC incredible 2, I've had it for around a year, and it currently has the Aeroevan CM9 with his custom kernel installed. I pulled it apart and cleaned out the usb-micro port, and reflowed the solder on all connections. All of the pins in the micro-usb port have continuity to the flex cable pads as well, so it does not appear to be a hardware problem with the charging port assembly. It still refuses to charge right now. Sometimes it will charge for 10 or so minutes, but the percentage will not really go anywhere, and it will drain it back to zero and shut itself off. edit: I've tried 4 different usb-micro cables, and none work.
This seems to be somewhat of a common problem for this device, and I'm wondering if any of you have had the same problem, and if you fixed if, how. Most of the posts I've seen on the verizon question board were with people who still had phones under warranty, so they were just given replacements. My warranty expired around a week or two ago. I might pick up a new battery to see if that works. Otherwise, the upgrade (which is only available because one of the other people on my plan has one available) costs $130. I'm in college, and can only afford that if it is an absolute necessity i.e. there is no easy or feasible solution.
Thanks guys.
Dude its a known issue with the phone. You will need to replace the micro-usb port. Sorry to be blunt, but its happened to quite a few. It happened to my nephew and he needed to get a new phone.
here you go
http://www.ebay.com/itm/USB-Power-C...onnector-HTC-Incredible-2-S710e-/170734676910
I guess what I don't understand is that, electronically, the assembly is fine. Oh well, I was going to do that anyway.
Related
My verizon gnex usb charging port was acting wonky for a bit, so I had to angle the cord a certain way for the phone to charge. I saw the thread on here (via lifehacker I think) that said to bend the "tab" thing that can be seen inside the port upwards. That actually helped and the phone was charging fine for a week or so. Then a few days ago it just totally went kaputt and wont charge at all.
I called verizon and they wont help at all since my 1 year manufacturers warranty was up in december. And their customer service is really just a sales team as their first suggestion was to buy a new battery and "try" that, then they suggested I buy one of their used samsung galaxy stellar (Never even heard of it!) for $250.
So does anybody have any suggestions on how I could repair/replace the port myself, or get verizon or samsung to fix it?
sd0070 said:
My verizon gnex usb charging port was acting wonky for a bit, so I had to angle the cord a certain way for the phone to charge. I saw the thread on here (via lifehacker I think) that said to bend the "tab" thing that can be seen inside the port upwards. That actually helped and the phone was charging fine for a week or so. Then a few days ago it just totally went kaputt and wont charge at all.
I called verizon and they wont help at all since my 1 year manufacturers warranty was up in december. And their customer service is really just a sales team as their first suggestion was to buy a new battery and "try" that, then they suggested I buy one of their used samsung galaxy stellar (Never even heard of it!) for $250.
So does anybody have any suggestions on how I could repair/replace the port myself, or get verizon or samsung to fix it?
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Edit: do they make a 3 pin charger? How bout an external battery charger?
You can buy a charging port off eBay. I bought one there for $16 with free shipping. Had to come from China, but I had mine in less than a week. Directions for procedure can be found on ifixit.
kyoteqwik said:
You can buy a charging port off eBay. I bought one there for $16 with free shipping. Had to come from China, but I had mine in less than a week. Directions for procedure can be found on ifixit.
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Thanks, I just found that ifixit article in the meantime. There are no reassembly instructions though which turned me off. I consider myself pretty capable at following instructions but dont have much experience in electronics. How difficult was it for you?
I was able to get mine working again, so I haven't actually replaced mine yet. I used a needle and cleaned all around the charging port, and also gently scratched pins with needle. Would recommend pulling battery if you should try this. It has been about a month and so far no more problems for me.
I have had the phone apart a few times and it doesn't look too bad though.
My USB port has been bad for at least six months. I tried fixing it and ended up shorting something inside the phone. Even the 3 prongs won't charge my phone. Says it is charging but battery won't charge. My solution. Bought two extra batteries and external charger. Love it. Battery dies and just throw in a new one and instantly at 100 percent. You could find a cell phone repair place and they can change the port. No soldering needed on this phone. Just make sure they order the vzw port and not the GSM. They are not the same.
thank you!
kyoteqwik said:
I was able to get mine working again, so I haven't actually replaced mine yet. I used a needle and cleaned all around the charging port, and also gently scratched pins with needle. Would recommend pulling battery if you should try this. It has been about a month and so far no more problems for me.
I have had the phone apart a few times and it doesn't look too bad though.
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So far this solution has worked for me. I pulled my battery and gently scratched the top of the pins. The phone now charges like it is supposed to. The port must get I build up of gunk in there.
Thanks for your tip
Well..did some research about 7 months ago or so, got two of these phones. One for the GF and one fore me, shortly after the rom output slowed down but there were already a few good options so it worked out well in the end. But I thought I was getting a better phone than I did. Recently my phone has decided it does not like to charge anymore, but intermittently will charge. I had it plugged in all night last night, charged 8% at some point. Most of the time, it wont' detect the charge cable is plugged in..PC shows an error when trying to install drivers. I have tried a new battery, without Sim card, cleared data and all caches and tried a Rootbox which it's had from the day I got it and the newer CM 10.1 r2..no change.
So I am calling this phone junk unless someone has any suggestions. I am kind of SoL financially and really don't have more than $150 to spend, maaaaybe $200 if the phone is going to be substantially more durable. I'll miss the screen, power and camera on the Glide I know..but it is what it is..I'll save it as a parts donor for her phone. I am on Straight Talk which recently went Verizon towers in my area as well and seems that's also the trend for the phones they're selling in my area so it seems maybe I'm more limited to their selection as well? Anyways, need a new phone and have a tight budget..can you please give me some suggestions? Thanks in advance!
Have you tried a different Rom, cable, battery or usb port? In my experience, a new cable and battery did the trick, also tightening up the tension ears on my usb ports.
Sent from my Nexus 7 using xda app-developers app
Sad to have to say but that'll be your charging port failing. Tends to happen seemingly easier with micro usb since it's so much smaller... but I have seen this same issue happen with micro usb ports on a number of devices. You could probably get it repaired for a reasonable cost, actually. Try contacting your service provider, or finding a place that repairs electronics.
Hi guys,
I had my Gnex for more than a year and thought I was one of the lucky ones without USB wake problems. That is, the USB port thinks it's being plugged in or unplugged causing the screen to turn on and subsequently kill your battery. Unfortunately, I started noticing the phone turn on occasionally. Then, it progressively got worse over the course of about 6 weeks to the point where it had to be plugged in several times a day.
One of the tricks that helped in the short-term was to move nudge/coax the contacts in the port in an upward direction. So, with your phone facing up insert something very thin (ideally plastic or paper-based) between the bottom of the port housing and the nipple thing that sticks out that has all the copper contacts on it. There is almost zero room, so you'll need to search for a suitable tool. Once you put a bit of pressure in an upward direction for a few moments you'll find your phone doesn't wake up at all, or as much. Unfortunately, that only helped for a while.
I'm not sure what the cause of problem is. I hypothesize that corrosion occurred when I left my phone in the washroom while I had a steamy shower every day for a few months, but who knows.
I found no suitable software workarounds.
I didn't want to junk the phone, so I ordered a replacement part for only $5.99 + shipping. You can find the part here: Witrigs. Given the price, I suggest you order two. I don't recall the shipping, but it wasn't expensive. Delivery was around 7 days to Canada (from Hong Kong). Website is definitely legit. Maybe add some other parts to your order, if you feel so inclined.
The install wasn't too bad. I'm a dummy and thought I would skip steps that I didn't think were necessary, like removing my sim card. Don't skip steps! The iFixit instructions I followed don't seem to be around anymore. There are guides on YouTube etc that are helpful but they make it look way too easy. Expect to struggle with removal of the screen from the casing. Be careful when you're jamming around into the edges because there are many delicate sensors and buttons which can be broken. Credit cards work well. Overall it's safe, just use your common sense.
Overall, the replacement wasn't too bad. Unfortunately, the replacement part was IDENTICAL to the outgoing port. I was hoping there was a revision, but no dice. I'm glad I bought the second replacement port, just in case I have the same problem in the future.
Anyways, I did this a few months ago and am trying to remember the best I can. I hope this might help somebody.
MikeMurphy said:
Anyways, I did this a few months ago and am trying to remember the best I can. I hope this might help somebody.
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Thanks for sharing your experience,MO and advices; I can remember several that had the issue and some fix it by just working around the usb port with a suitable tool, others tried to replace the part without sucess, and others with sucess;
Offtopic: I think this thread belongs in General, no question here. Reported.
Replaced my charging port + flex board yesterday. Ordered the replacement from Aliexpress for $3.something and free shipping! Took around 2 weeks to reach me, but the part works perfectly and you can get faster delivery by paying for express delivery.
The iFixit guide is still there:
1. http://www.ifixit.com/Teardown/Samsung+Galaxy+Nexus+Teardown/7182/1
2. http://www.ifixit.com/Guide/Repairi...+LTE)+Micro+USB+Charge+Port+&+Main+Mic/9641/1
Also looked at various youtube videos before I finally undertook the replacement.
Cheers to everyone who fixed their own phones!!
ive been having a problem with this phone for a while. it has a problem with turning on and statying on. i will set it on charge while its powered off for atleast two hours, but as soon as i turn it on it will last for about 5 mins and turn off.
i first replaced the battery and it has the same problem. so i replaced the charging port and it was working fine for a few weeks and now its back to the same issue. i cant even get it to charge now
so just trying to figure out what kind of other components it could be
Disclaimer: You're at a more advanced level than I am. I've never done phone repair, and I don't know enough about phone hardware to say if there are other components that could be responsible. I'm a software guy.
That being said, I'll chime in with what I do know, on the off chance that it's actually helpful.
When computers get too hot, they do an automatic thermal shutdown to try to prevent permanent damage. I assume smartphones do this as well. You're on XDA, so there's a good chance you like to tinker. Did you overclock the phone? Overclocking generates more heat, which could potentially lead to a thermal shutdown or permanent damage. Or you might be using or storing the phone in a hot environment.
Have you tried using a different charging cable? Maybe the cable or its connector went bad. You could also test the cable with a different device. Maybe the wall outlet, etc went bad. Did you check the connectors that the battery attaches to, to make sure they're clean?
When you opened the phone to replace the charging port, maybe you didn't put it together quite right, so over time something came loose or got pinched. Desktops and laptops use various types of adhesives such as thermal paste, and computer technicians have to remember to reapply new adhesive when putting a machine back together. Maybe phones use some adhesive too, and maybe you forgot to reapply it?
Hopefully someone more knowledgeable about phone hardware will chime in, but the Incredible 2 section of these forums has been a ghost town lately. That's why I'm giving my two cents. If it were me, I'd just buy a new phone.
Slinkwyde said:
Disclaimer: You're at a more advanced level than I am. I've never done phone repair, and I don't know enough about phone hardware to say if there are other components that could be responsible. I'm a software guy.
That being said, I'll chime in with what I do know, on the off chance that it's actually helpful.
When computers get too hot, they do an automatic thermal shutdown to try to prevent permanent damage. I assume smartphones do this as well. You're on XDA, so there's a good chance you like to tinker. Did you overclock the phone? Overclocking generates more heat, which could potentially lead to a thermal shutdown or permanent damage. Or you might be using or storing the phone in a hot environment.
Have you tried using a different charging cable? Maybe the cable or its connector went bad. You could also test the cable with a different device. Maybe the wall outlet, etc went bad. Did you check the connectors that the battery attaches to, to make sure they're clean?
When you opened the phone to replace the charging port, maybe you didn't put it together quite right, so over time something came loose or got pinched. Desktops and laptops use various types of adhesives such as thermal paste, and computer technicians have to remember to reapply new adhesive when putting a machine back together. Maybe phones use some adhesive too, and maybe you forgot to reapply it?
Hopefully someone more knowledgeable about phone hardware will chime in, but the Incredible 2 section of these forums has been a ghost town lately. That's why I'm giving my two cents. If it were me, I'd just buy a new phone.
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well i greatly appreciate your lengthly response. to be honest, it is my mothers phone, which is why i want to try and fix it. i gave her an iphone so she really doesnt need this phone but i would like to figure out what is wrong because i do like to tinker with things. i have tried different chords, wall outlets, usb ports on the pc etc. i will reopen the phone to see if everything is back together, because thats the only thing i can think of from what you mentioned.
thanks again. if anyone has had a similar problem, let me know
sounds like you're either having a battery issue or need to replace your charge port on your phone. its a really simple process all you do is order the port from like amazon or ebay and the old one on your phone just unplugs from your phone circuit board there actually is a tutorial forum in the development page for the droid incredible 2 that gives you instructions on how to do this. hope this was of some help to you and if so please click thanks.
jam0688 said:
sounds like you're either having a battery issue or need to replace your charge port on your phone. its a really simple process all you do is order the port from like amazon or ebay and the old one on your phone just unplugs from your phone circuit board there actually is a tutorial forum in the development page for the droid incredible 2 that gives you instructions on how to do this. hope this was of some help to you and if so please click thanks.
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The OP already tried both of those things.
Oh ok yeah i just noticed where he put that. Hardware problem maybe. Im more into software myself than i am hardware.
MINE TOO! Omg
This... it's too much. Okay, a month ago the damned power button got too hard to press in, which should have been a warning that the hardware was getting faulty I suppose. But I downloaded an app that let me use the volume button to turn screen on/off. (I won't say which because I half-blame it, unfairly, for killing my phone
(Sorry, I'm still —mourning! the death of my phone I guess.)
The app was an ugly solution, I guess, but it worked. (I couldn't turn the screen off easily, so I set the screen-off to 10 seconds.) And I hadn't used screenshots in a while so that was no big deal; and my ROM could get me to Recovery easily enough, so screw the power button, right?
But then last night, my phone STOPPED CHARGING! I did a batt pull, tried new cords; turned off every useful app. I even went back to stock ROM, which (even though plugged in) left me with 20% batt. Might as well have bricked it, I guess.
Nothing worked. I was able to turn bluetooth back on so I could use my Air Droid acct to get my on-phone pictures, at least (everything else is safe on the SD), and then I charged it overnight in the wall and hoped for the best.
I was pretty thrilled to wake up to 100% charged! —For a few minutes. As soon as I unplugged it, it started discharging fast, and then not even the wall charger stopped it from discharging.
After brooding, for a few hours, I called Verizon tech. The tech (VERY nice, admittedly) said my Dinc2 was just dead. (Damn they're good: he was more sympathetic than a doctor delivering bad news!!) —But I feel so lost. He offered me a DNA or a Dinc 4G (and some motos and crap), but said my Dinc2 wouldn't be worth fixing. He said the power button alone was a PITA, but the dongle thing you plug the charger into was likely the problem, AND it might be the battery. Maybe he said other problems, but ultimately he suggested some pre-owneds he had for sale (I'm trying to keep my unlimited data plan), or try PhoneKarma.com. (He said he didn't recommend eBay, where they have Dinc 2s, but I'm not sure why.)
So ...do Dinc2s just have power issues after (?) 3 years? I guess that's a pretty good lifetime, but boy is it depressing. (I know — hooked on a damned phone. #Sucks.) I mean, it would be stupid to fix this one, or buy another one, right?
@Trebuchette, no matter what machine you use, rechargeable batteries do not last forever. Order a new battery from Amazon or eBay and you should be fine. They're pretty cheap and easy to replace. http://www.amazon.com/HTC-Incredible-6350-BTR6350B-Packaging/dp/B0064SI3QA
A case might make your power button easier to press. The OtterBox Defender is an excellent case that you can get for $15 used (very good condition), if a new battery successfully fixes your problem.
Hey: might be worth a shot! I did try another batt, but it was older too. And I didn't think of an otterbox at all, tbh. Thanks! Might be worth a try!
Hey: does it matter much if my USB cable is LG or whatever? I tried several different USBs too, but I'd been using this LG one (no idea how!) for probably about a year.
No, the brand of micro USB cable should not matter. It's a technical standard.
Don't buy a case until you've verified that a new battery actually fixes your problem. If a battery doesn't fix it, it's only a few bucks lost. In that case, I would then get a new phone.
i just came back to this thread after i basically put the project on hold for a while and wanted to see any new suggestions. so after leaving the phone alone for two months, i pluuged the phone in and i saw that orange ligh indicating it was charging. so far so good, im not using it as a primary phone which is good, but that would be my suggestion is to give the phone a rest for a while
EDIT: yeah scratch that, its doing the same **** now
Perhaps someone with more electrical engineering know-how can answer.
It's almost certainly a hardware issue. I don't know if it's the cable I'm using, some grounding issue, or what, but the problem is really annoying.
Full disclosure, I have a tmobile/at&t motherboard inside a N7105. I swapped it over last fall-ish because the N7105 motherboard developed a sleep of death problem that persisted through every rom I put on there, and even occurred when I was in recovery. Whatever, I can't get LTE on tmobile with this phone anyway, which is why I acquired a tmobile motherboard to swap in.
Perhaps it was always a problem, since I rarely use the headphone port. I got an unpleasant surprise a couple months ago when I tried- nothing but static through headphones. Long story short, it's apparently some grounding issue? I followed the recommendations in that post. I still needed to smack it a little before it would work. But it more or less solved the issue.
I've been having wifi problems recently, and it may or may not be a consequence of the above issue. My wifi would simply stop detecting wifi signals. It would stop connecting, and then the wifi settings would eventually realize that it couldn't see any networks at all. Turning the wifi on/off or rebooting wouldn't bring it back. I keep solving this by disassembling my phone (poor thing, it's been disassembled so many times in the past month), letting it sit for a bit, and reassembling it. I'm slowly working out that putting screws in any slot other than right by the wifi antenna would eventually result in the lost wifi. It does work to bring the wifi back, and anything less doesn't. I don't know why. It might be a contact issue, but I can't see any difference between this and the N7105 motherboard.
In any case, this means that whatever grounding connection needed to make the headphone port work just isn't happening. That's fine, I still have my trusty rockboxed ipod.
But the wifi problem persists, and it's completely absent in the N7105 motherboard (but sleep of deeeeaaaaath). It could be that the Anker 10ft cable I recently got is no good or allowing too much electrical noise through or something. Maybe it doesn't like being charged too quickly. The wifi problems do occur more frequently when I use the Anker cable to charge.
To be honest, I'm not holding out much hope for a solution. The phone is three years old, and even if I could have happily continued using it for another year or so, it is starting to show its age. I've been browsing Note 4s on ebay. It might be time for a change.
The motherboard in the ATT (i317) and Tmobile (t889) are not identical to the n7105 which may be part of the issue.
I have also read posts where XDA members had replaced their USB charging port and flex cable and would up with no cell signal and wifi.
Maybe the USB port/cable in the needs to be changed too?
I'm not sure if the motherboard is an issue, since I've used it in this configuration for months with no problems.
In any case, I've stopped using my 10ft Anker cable to charge, and as long as I leave most of the screws out, the wifi behaves. I don't know if it's electrical noise, more grounding issues, static electricity, or what. It's not ideal, but it's better than no wifi.